iPECS-LIK
Feature Description & Operation Manual
Issue 6.1
307
5. IPECS PHONE
5.1 ANSWERING MACHINE EMULATION
Description
When a call is sent to a Voice mailbox, the associated station can be assigned to notify the
user and allow the user to screen the call. Two methods of notification and call screening are
provided, Ring or Speaker mode.
In the Ring mode, the user is notified by flashing of the AME (Answering Machine Emulation)
Flex button. The user may press the Flex button to hear the caller as the voice message is
stored. In the Speaker mode, when the call is sent to the Voice Mailbox, the caller
’s voice is
automatically broadcast over the speaker of the user
’s iPECS Phone.
The user may terminate the screening leaving the caller in voice mail to record a message, talk
with the caller and record the conversation in the mailbox, or answer the call and disconnect
the Voice Mail.
The user
’s iPECS Phone must be assigned with an AME Flex button for proper operation.
Operation
iPECS Phone
To assign an
{AME}
button:
Ring Mode
1.
[PGM]
+
{FLEX}
+
“564” + “0” +
[SAVE]
Speaker Mode
1.
[PGM]
+
{FLEX}
+
“564” + “1” +
[SAVE]
To screen a call in the Ring mode;
1. Press the flashing
{AME}
button, the caller
’s voice is broadcast over the station
speaker and stored in the Voice Mailbox.
To stop the voice broadcast and leave the caller in Voice Mail;
1. Press the illuminated
[SPEAKER]
button.
To talk with the caller and record the conversation in Voice Mail;
1. Press the illuminated
[MUTE]
button.
To answer the call and cancel the voice message;
1. Press the illuminated
{AME}
button, the caller is connected and the Voice Mail
disconnected.
Conditions
AME is supported only on an iPECS Phone and an
{AME}
Flex button must be
assigned on the phone.
If the user answers the call using the
{AME}
button, the caller is connected in the
normal manner, the Voice Mail is disconnected and, with the VMIM/VSF, any
message recorded by the caller is not stored.
Summary of Contents for iPECS-100
Page 32: ...iPECS LIK Feature Description Operation Manual Issue 6 1 18 2 Dial ACD group number...
Page 43: ...iPECS LIK Feature Description Operation Manual Issue 6 1 29 Hardware iPECS Phone...
Page 168: ...iPECS LIK Feature Description Operation Manual Issue 6 1 146 Manual section 4 4 2...
Page 176: ...iPECS LIK Feature Description Operation Manual Issue 6 1 153 iPECS 1200 2000 31999...
Page 183: ...iPECS LIK Feature Description Operation Manual Issue 6 1 158 Hardware...
Page 197: ...iPECS LIK Feature Description Operation Manual Issue 6 1 171 Admin Program Manual...
Page 223: ...iPECS LIK Feature Description Operation Manual Issue 6 1 196 fields in the report...
Page 234: ...iPECS LIK Feature Description Operation Manual Issue 6 1 205 apply...
Page 254: ...iPECS LIK Feature Description Operation Manual Issue 6 1 222 Step 2 1 Mail Box...
Page 257: ...iPECS LIK Feature Description Operation Manual Issue 6 1 225 Hardware...
Page 275: ...iPECS LIK Feature Description Operation Manual Issue 6 1 240 Hardware...
Page 333: ...iPECS LIK Feature Description Operation Manual Issue 6 1 296 1 PGM FLEX PGM 82 SAVE...
Page 366: ...iPECS LIK Feature Description Operation Manual Issue 6 1 327 Hardware iPECS Phone...
Page 426: ...iPECS LIK Feature Description Operation Manual Issue 6 1 385 4 CODEC...
Page 431: ...iPECS LIK Feature Description Operation Manual Issue 6 1 390 DTMF RELAY...