Ericsson iPECS-100, Feature Description And Operation Manual

Page: 140 / 464

iPECS-LIK
Feature Description & Operation Manual
Issue 6.1
120
2.44 ICLID CALL ROUTING
Description
The system can employ ICLID (Incoming Calling Line Id) to determine the routing of incoming
external calls. Each CO/IP Line, including DID Lines, may be assigned to employ ICLID routing.
The system will compare the received ICLID to entries in the ICLID Routing Table and, if a
match is found, will route the call to the destination defined in the ICLID Ring Assignment Table.
Destinations can be the VMIM/VSF, an external Voice Mail, a station or a station group.
An ACD group may be assigned to route calls employing the ICLID Tables. When configured,
calls re-route based on the Caller Entered ICLID.
Operation
System
System implements routing automatically based on database entries and the received ICLID.
Conditions
1. If the received ICLID does not match an entry in the ICLID Route Table, the call is
routed based on the type and other programming (Ring assignments, etc.) for
CO/IP Line.
2. For analog CO Lines, the system will await receipt of valid ICLID for the ICLID Ring
Timer. At expiration of the timer, if ICLID is not received, the call is routed based
on the type and other programming (Ring assignments, etc.).
3. The ICLID received from the CO/IP Line must be a telephone number to match an
ICLID Route Table entry.
4. If ICLID routing is enabled for a DID line, DID Call Wait is disabled.
Programming
CO/IP 1 ICLID Ring Timer (PGM 142-Btn 14)
ISDN/ICLID 1 ICLID Route Table (PGM 203)
2 ICLID Ring Assignment Table (PGM 204)
STATION GROUPS 1 ACD ICLID Use (PGM 191-Btn 21)
Related Features

CO/IP Ring Assignment

Automatic Call Distribution

Direct Inward Dial (DID)
Hardware