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Epson WF-2650, User Manual

The Epson WF-2650 is a versatile all-in-one printer designed for home and office use. With its sleek design and user-friendly interface, this printer offers high-quality printing, scanning, and copying functionalities. Simplify your printing experience with its comprehensive User Manual, available for free download from manualshive.com.

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Product Does Not Appear in OS X Printer Window...................................................................... 225
Cannot Print Over a Network ....................................................................................................... 225
Cannot Scan Over a Network ...................................................................................................... 226

Solving Copying Problems ............................................................................................................... 227

Product Makes Noise, But Nothing Copies.................................................................................. 227
Product Makes Noise When It Sits for a While............................................................................. 228

Solving Paper Problems................................................................................................................... 228

Paper Feeding Problems............................................................................................................. 228
Paper Jam Problems Inside the Product ..................................................................................... 229
Paper Jam Problems in the Paper Cassette ................................................................................ 230
Paper Jam Problems in the Duplexer (Rear Cover)..................................................................... 232
Document Jams in the Automatic Document Feeder................................................................... 235
Paper Ejection Problems ............................................................................................................. 240

Solving Problems Printing from a Computer..................................................................................... 240

Nothing Prints .............................................................................................................................. 240
Product Icon Does Not Appear in Windows Taskbar ................................................................... 241
Error After Cartridge Replacement .............................................................................................. 242
Printing is Slow ............................................................................................................................ 242

Solving Page Layout and Content Problems .................................................................................... 243

Inverted Image............................................................................................................................. 244
Too Many Copies Print ................................................................................................................ 244
Blank Pages Print ........................................................................................................................ 245
Incorrect Margins on Printout....................................................................................................... 245
Border Appears on Borderless Prints .......................................................................................... 246
Incorrect Characters Print............................................................................................................ 246
Incorrect Image Size or Position .................................................................................................. 247
Slanted Printout ........................................................................................................................... 247

Solving Print Quality Problems ......................................................................................................... 248

White or Dark Lines in Printout .................................................................................................... 248
Blurry or Smeared Printout .......................................................................................................... 249
Faint Printout or Printout Has Gaps ............................................................................................. 250
Grainy Printout............................................................................................................................. 251
Incorrect Colors ........................................................................................................................... 252

9

Summary of Contents for WF-2650

Page 1: ...WF 2650 User s Guide ...

Page 2: ......

Page 3: ...Parts Back 23 Using Eco Mode and Other Power Saving Settings 23 Changing the Eco Settings 23 Changing the Sleep Timer Settings 24 Changing the Power Off Timer Settings 25 Epson Connect Solutions for Smartphones Tablets and More 26 Using Epson Email Print 26 Using the Epson iPrint Mobile App 27 Using Epson Remote Print 27 Using Epson Scan to Cloud 27 Using AirPrint 28 Using Google Cloud Print 29 Se...

Page 4: ...elopes in the Cassette 53 Paper Loading Capacity 56 Available Epson Papers 57 Borderless Paper Type Compatibility 59 Paper or Media Type Settings 60 Selecting the Paper Settings Control Panel 60 Paper Source Settings 61 Selecting Universal Print Settings 61 Universal Print Settings Options 62 Placing Originals on the Product 64 Placing Originals on the Scanner Glass 64 Placing Originals in the Aut...

Page 5: ...dows 89 Selecting Default Print Settings Windows 89 Changing the Language of the Printer Software Screens 90 Changing Automatic Update Options 91 Printing with OS X 92 Selecting Basic Print Settings OS X 93 Print Quality Options OS X 96 Print Options OS X 96 Selecting Page Setup Settings OS X 97 Selecting Print Layout Options OS X 98 Selecting Double sided Printing Settings OS X 99 Double sided Pr...

Page 6: ...onal Mode 124 Selecting a Scan Area Professional Mode 124 Available Image Adjustments Professional Mode 127 Selecting a Scan Size Professional Mode 129 Image Preview Guidelines 132 Scan Resolution Guidelines 132 Selecting Scan File Settings 134 Available Scanned File Types and Optional Settings 136 Scanning with OS X Using Image Capture 137 Available Scan Settings OS X Image Capture 139 Faxing 140...

Page 7: ...ity Windows 167 Setting Up Speed Group Dial Lists Using the Fax Utility OS X 170 Sending Faxes 172 Sending Faxes from the Product Control Panel 172 Faxing from the Control Panel 172 Fax Send Settings 173 Dialing Fax Numbers from a Connected Telephone 175 Sending a Fax at a Specified Time 176 Sending Faxes Using the Fax Utility Windows 177 Sending Faxes Using the Fax Utility OS X 179 Receiving Faxe...

Page 8: ...d Using the Product Control Panel 204 Cleaning the Print Head Using a Computer Utility 205 Print Head Alignment 208 Aligning the Print Head Using the Product Control Panel 208 Aligning the Print Head Using a Computer Utility 209 Cleaning the Paper Path 211 Cleaning and Transporting Your Product 212 Cleaning Your Product 212 Transporting Your Product 214 Solving Problems 217 Checking for Software U...

Page 9: ...der 235 Paper Ejection Problems 240 Solving Problems Printing from a Computer 240 Nothing Prints 240 Product Icon Does Not Appear in Windows Taskbar 241 Error After Cartridge Replacement 242 Printing is Slow 242 Solving Page Layout and Content Problems 243 Inverted Image 244 Too Many Copies Print 244 Blank Pages Print 245 Incorrect Margins on Printout 245 Border Appears on Borderless Prints 246 In...

Page 10: ...ors 257 Scan Area is Not Adjustable in Thumbnail Preview 258 Scanned Image Edges are Cropped 258 Solving Faxing Problems 258 Cannot Send or Receive Faxes 259 Cannot Receive Faxes with a Telephone Connected to Your Product 260 When to Uninstall Your Product Software 260 Uninstalling Product Software Windows 261 Uninstalling Product Software OS X 262 Where to Get Help 262 Technical Specifications 26...

Page 11: ...artridge Safety Instructions 275 Wireless Connection Safety Instructions 276 Telephone Equipment Safety Instructions 276 LCD Screen Safety Instructions 276 FCC Compliance Statement 277 Software Notice 279 Trademarks 280 Copyright Notice 280 libTIFF Software Acknowledgment 281 A Note Concerning Responsible Use of Copyrighted Materials 281 Default Delay Times for Power Management for Epson Products ...

Page 12: ......

Page 13: ...WF 2650 User s Guide Welcome to the WF 2650 User s Guide For a printable PDF copy of this guide click here 13 ...

Page 14: ...r Smartphones Tablets and More Using AirPrint Using Google Cloud Print Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons and Lights Entering Characters on the LCD Screen Changing LCD Screen Language Turning Off Control Panel Sounds Adjusting the Screen Contrast Parent topic Product Basics Control Panel Buttons and Li...

Page 15: ...ns Status icons may be displayed on the LCD screen depending on the product s status Icons Description Originals are detected in the ADF Automatic Document Feeder Wi Fi network error has occurred or the product is searching for a connection Wi Fi connection has been established the number of bars indicates the connection s signal strength Ad hoc connection has been established Wi Fi Direct mode co...

Page 16: ...s or symbols press the buttons on the numeric keypad repeatedly to scroll through characters To enter numbers or change the case of letters press the up or down arrow button To delete the previous character press the left arrow button To enter a space press the right arrow button Parent topic Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen 1 ...

Page 17: ...ss the home button if necessary 2 Press the up or down arrow button select Setup and press the OK button 3 Press the down arrow button select Common Settings and press the OK button 4 Select Sound and press the OK button 5 Select Button Press and press the OK button 6 Press the down arrow button until the sound is turned off then press the OK button 7 Press the home button to exit Parent topic Usi...

Page 18: ...button 4 Press the up or down arrow button to adjust the screen contrast 5 Press the OK button to exit Parent topic Using the Control Panel Product Parts Locations See these sections to identify the parts on your product Product Parts Top and Front Product Parts Paper Path Product Parts Inside Product Parts Back Parent topic Product Basics 18 ...

Page 19: ...Product Parts Top and Front 1 ADF cover 2 Automatic Document Feeder ADF input tray 3 Edge guide 4 ADF output tray 5 Paper cassette 19 ...

Page 20: ...1 Document cover 2 Scanner glass 3 Control panel Parent topic Product Parts Locations 20 ...

Page 21: ...Product Parts Paper Path 1 Output tray 2 Edge guides 3 Paper cassette Parent topic Product Parts Locations 21 ...

Page 22: ...Product Parts Inside 1 Scanner unit 2 Cartridge holder do not remove Parent topic Product Parts Locations 22 ...

Page 23: ... automatically and turns off the LCD screen if it is not used for a period of time You can make the time period shorter and select other options to save energy and resources Changing the Eco Settings Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic Product Basics Changing the Eco Settings You can use the product control panel to change the Eco settings 23 ...

Page 24: ...D screen to indicate that Eco settings are enabled Parent topic Using Eco Mode and Other Power Saving Settings Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen Note The Sleep Timer setting in Eco Mode overrides the Sleep Timer setting in Common Settings This setting can be locked by an administrator If you cannot ac...

Page 25: ...ging the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the down arrow button select Setup and press the OK button You see a screen like this 2 Press the down arrow button select ...

Page 26: ... Using Google Cloud Print Using Epson Email Print With Epson Email Print you can print from any device that can send email such as your smartphone tablet or laptop Just activate your product s unique email address When you want to print attach a PDF Microsoft Office document or photo to an email and send it to your product 1 Set up your product for network printing as described in this manual See ...

Page 27: ...c Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi Networking Using Epson Remote Print With Epson Remote Print software on your Windows computer or laptop you can print to an Epson Email enabled product anywhere in the world 1 Set up your product for network printing as described in this manual See the link below 2 Visit epson com connect to learn more about Remote Pri...

Page 28: ... the Scan to Cloud service on your product control panel Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi Networking Using AirPrint AirPrint allows you to wirelessly print to your AirPrint enabled product from your iOS device running the latest version of iOS and from your Mac running OS X 10 7 or later 1 Set up your product for wireless printing as descri...

Page 29: ...ption turn your product off and back on If the option still doesn t appear select the Firmware Update option and follow the on screen instructions to update your product 6 Click Register 7 Select the checkbox to agree to the Usage Advisory and click Next 8 Click OK to launch the sign in page A separate browser window opens 9 Enter your Google Account username and password and click Sign in or if y...

Page 30: ...s in the status area at the lower right corner of the screen Click this number to open the notifications menu then click Add to Cloud Print Open a web browser and enter chrome devices in the address bar Skip to step 4 3 Click Add Device 4 Click the Register button that appears next to your product 5 Click Register on the confirmation screen Your product s LCD screen displays a confirmation message...

Page 31: ...Related topics Wi Fi Networking 31 ...

Page 32: ...inting a Network Status Sheet Changing or Updating Network Connections Wi Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point The wireless router or access point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 32 ...

Page 33: ...ller program guides you through network setup Note Breakdown or repair of this product may cause loss of fax and network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your fax and network data and settings 1 Press the up or down arrow button select Wi Fi Setup and...

Page 34: ...ious character press the left arrow button To enter a space press the right arrow button 5 Press the OK button when you finish entering your password 6 Confirm the displayed network settings and press the OK button to save them Note If you need to change a setting press the back button 7 If you want to print a network setup report press one of the Start buttons Otherwise press the OK button If the...

Page 35: ...to 4 devices When operating in this mode your product displays an AP connection symbol on the LCD screen Peer to peer mode The product communicates one to one with another Wi Fi Direct capable device When operating in this mode your product displays a Direct or D connection symbol on the LCD screen To disconnect a peer to peer mode connection release the connection to your product from your comput...

Page 36: ...ess the OK button You see this screen 2 Press the down arrow button select Wi Fi Direct Setup and press the OK button 3 Press the down arrow button select Connection Setup and press the OK button 4 Press the down arrow button select Change Password and press the OK button 5 Press the up arrow button Note If you have already connected devices or computers to your product via Wi Fi Direct they will ...

Page 37: ... press the up or down arrow button To delete the previous character press the left arrow button To enter a space press the right arrow button 7 Press the OK button when you re finished entering your password You see this screen 8 Press the OK button to view the SSID Wi Fi network name and password 9 Use your computer or wireless device to select the Wi Fi network name SSID displayed on the LCD scr...

Page 38: ...y connect your product to the network using Wi Fi Protected Setup WPS Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may be a virtual WPS button in the software for the device Check your network product documentation for details Using WPS to Connect to a Network Parent topic Wi Fi Networking Using WPS to...

Page 39: ...ic Wi Fi Protected Setup WPS Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network 1 Press the up or down arrow button select Setup and press the OK button You see this screen 2 Press the down arrow button select Network Settings and press the OK button 3 Press the down arrow button select ...

Page 40: ...ing Wi Fi Features Parent topic Wi Fi Networking Accessing the Web Config Utility You can select your product s network settings and confirm its operating status using a web browser You do this by accessing your product s built in Web Config utility from a computer or other device that is connected to the same network as your product 1 Print a network status sheet 2 Locate the IP Address for your ...

Page 41: ...ad and install your product software from the Epson website using the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections Connecting to a New Wi Fi Router If you change the wireless router you have been using on your network you need to update your product s Wi Fi connection to the new router Note If you switch to a 5 GHz wireless router set the router to ope...

Page 42: ...s make a note of your product s SSID network name and password and any network settings selected for the Epson Connect services you may use 1 Press the up or down arrow button select Wi Fi Setup and press the OK button You see this screen 2 Press the down arrow button select Disable Wi Fi and press the OK button 3 Press the up arrow button to disable Wi Fi Parent topic Changing or Updating Network...

Page 43: ...ssette Loading Envelopes in the Cassette Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Selecting the Paper Settings Control Panel Loading Paper for Documents in the Cassette You can print documents on a variety of paper types and sizes 1 Close the paper stopper and output tray if necessary 43 ...

Page 44: ...2 Pull out the paper cassette 3 Slide the edge guides outward Note If you are using legal size paper or larger press the button and extend the paper cassette 44 ...

Page 45: ...Load a stack of paper printable side down against the edge guide as shown Note Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette 6 Slide the edge guides against the paper but not too tightly 45 ...

Page 46: ...guides and do not load too much paper in the cassette 7 Gently insert the paper cassette Note The paper may slide forward slightly as you insert the cassette This is normal 8 When prompted by the product s LCD screen select the size and type of the paper you just loaded and press the OK button 46 ...

Page 47: ...ded number of sheets Load paper short edge first no matter which way your document faces Load the printable side facedown Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Envelopes ...

Page 48: ...assette You can print photos on a variety of paper types and sizes You can load photo paper in these sizes 4 6 inches 102 152 mm 5 7 inches 127 178 mm or 8 10 inches 203 254 mm 1 Close the paper stopper and output tray if necessary 48 ...

Page 49: ...2 Pull out the paper cassette 3 Slide the edge guides outward 4 Slide the edge guide to your paper size 49 ...

Page 50: ...is loaded against the edge guide and not sticking out from the end of the cassette 6 Slide the edge guides against the paper but not too tightly Caution To prevent paper feeding problems make sure the paper fits beneath the top edges of the guides and do not load too much paper in the cassette 50 ...

Page 51: ...aper cassette Note The paper may slide forward slightly as you insert the cassette This is normal 8 When prompted by the product s LCD screen select the size and type of the paper you just loaded and press the OK button 51 ...

Page 52: ...nes Load only the recommended number of sheets Load paper short edge first no matter which way your photo faces Load the printable side facedown Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Envelopes in the Cassette Loading Paper...

Page 53: ...ading Envelopes in the Cassette You can print on plain paper envelopes in this size No 10 4 1 9 5 inches 105 241 mm 1 Close the paper stopper and output tray if necessary 2 Pull out the paper cassette 53 ...

Page 54: ...s shown Caution To prevent paper feeding problems make sure you do not load too many envelopes in the cassette 5 Slide the edge guides against the envelopes but not too tightly Note Make sure the envelopes are loaded against the edge guide and not sticking out from the end of the cassette 54 ...

Page 55: ...tte Note The envelopes may slide forward slightly as you insert the cassette This is normal 7 When prompted by the product s LCD screen select Envelope 10 for the Paper Size and Envelope for the Paper Type and press the OK button 55 ...

Page 56: ...ing multiple envelopes try loading one envelope at a time Do not load envelopes that are curled folded or too thin Parent topic Loading Paper Related tasks Loading Paper for Photos in the Cassette Loading Paper for Documents in the Cassette Paper Loading Capacity You can load paper of these types in the paper cassette s Paper type Loading capacity Plain paper Letter 8 5 11 inches 216 279 mm 250 sh...

Page 57: ... gloss Envelopes 10 envelopes Parent topic Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at epson com ink3 U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Note Paper media availability varies by country Paper Type Size Part numbe...

Page 58: ...2 100 216 279 mm Epson Photo Paper Glossy 4 6 inches 102 152 mm S041809 50 S042038 100 Letter 8 5 11 inches S041141 20 216 279 mm S041649 50 S041271 100 Epson Premium Photo Paper 4 6 inches 102 152 mm S041808 40 Glossy S041727 100 5 7 inches 127 178 mm S041464 20 8 10 inches 203 254 mm S041465 20 Letter 8 5 11 inches S042183 25 216 279 mm S041667 50 Epson Ultra Premium Photo Paper 4 6 inches 102 1...

Page 59: ...print borderless photos on compatible paper types in compatible sizes Borderless Paper Types Epson Brochure Flyer Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss Epson Premium Photo Paper Glossy Epson Photo Pape...

Page 60: ...resentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson Brochure Flyer Paper Matte Double sided Envelopes Envelope Note The settings listed here are available only when printing from your computer they do not apply to your product s control panel settings Parent topic Loading Paper Selecting the...

Page 61: ...ed jobs Paper Source Available settings Description Settings A4 Letter Auto On If Letter or A4 size paper is selected for printing and the Switching selected paper size is not loaded the product attempts to Off print on an alternate paper size Letter for A4 or A4 for Letter Error Notice Paper Size Notice Select On to display an error message when the paper size and type settings for each paper sou...

Page 62: ...hen you are finished press the back button to return to the Home screen Universal Print Settings Options Parent topic Selecting the Paper Settings Control Panel Universal Print Settings Options Select the universal print settings you want to use Universal Print Available Description Settings option settings Top Offset Adjusts the top or left margin Left Offset 62 ...

Page 63: ...Universal Print Available Description Settings option settings Skip Blank Page On Select On to skip blank pages automatically Off Parent topic Selecting Universal Print Settings 63 ...

Page 64: ...it Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover 2 Place your original facedown on the scanner glass with the top facing into the corner Slide the original to the ed...

Page 65: ...ted topics Copying Scanning Faxing Placing Originals in the Automatic Document Feeder You can place multi page original documents in the Automatic Document Feeder ADF Make sure the originals meet the Automatic Document Feeder specifications before loading them Caution Make sure your originals are not creased or folded and do not contain holes staples tape or other materials that could obstruct the...

Page 66: ...es 3 Insert the originals into the ADF faceup and top edge first The ADF icon on the LCD screen appears 4 Slide the ADF edge guide against the originals but not too tightly Parent topic Placing Originals on the Product Related references Automatic Document Feeder ADF Specifications 66 ...

Page 67: ...Related topics Faxing Scanning Copying 67 ...

Page 68: ...ypes of paper including Epson special papers 1 Place your original document or photo on the scanner glass or place multi page documents in the ADF 2 Load the paper you want to print on 3 Press the home button if necessary 4 Press the up or down arrow select Copy and press the OK button You see a screen like this 5 To print more than one copy press a number key or the up or down arrow button 6 Pres...

Page 69: ...Paper Placing Originals on the Product Paper Size Settings Copying Select the Paper Size setting that matches the paper you loaded 4 6 inches 102 152 mm 5 7 inches 127 178 mm 8 10 inches 203 254 mm Letter 8 5 11 inches 216 279 mm Legal 8 5 14 inches 216 356 mm ADF only A4 8 3 11 7 inches 210 297 mm Parent topic Copying Copying Options Select the copying options you want to use for your copies Note...

Page 70: ...00 size Auto Fit Page Automatically sizes the image to fit the selected paper size Letter 4x6in and Automatically converts from one size to another other conversions 2 Sided Off Uses the duplexer and ADF to make 2 sided copies When you select 1 2 Sided select Advanced and select the 1 2 Sided binding edge for your originals or copies Document Portrait Specifies the orientation of your originals Or...

Page 71: ... with your product using any Windows printing program as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows Selecting Extended Settings Windows Printing Your Document or Photo Windows Selecting Default Print Settings Windows Changing Automatic U...

Page 72: ... the paper you loaded as the Document Size setting 5 If you are printing a borderless photo select Borderless You can click Settings to access additional options for borderless printing Note You must select a compatible borderless paper type and size to print without borders Check the borderless paper compatibility list for details 6 Select the orientation of your document Note If you are printing...

Page 73: ... options you want 12 To print multiple copies and arrange their print order select the Copies options 13 To preview your job before printing select Print Preview 14 To save your print job as a project that can be modified and combined with other print jobs select Job Arranger Lite 15 To reduce noise during printing when you select Plain Paper Bright White Paper select On in the Quiet Mode menu Pri...

Page 74: ...rint job 2 Up and 4 Up Prints 2 or 4 pages on one sheet of paper Click the Page Order button to select page layout and border options 2 1 Poster 2 2 Poster 3 3 Poster 4 4 Poster Prints one image on multiple sheets of paper to create a larger poster Click the Settings button to select image layout and guideline options Parent topic Selecting Basic Print Settings Windows Selecting Double sided Print...

Page 75: ...l Long edge binding to print your double sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side recommended for paper types that do not support automatic duplexing Manual Short edge binding to print your double sided print job by printing one side and prompting you to flip the paper over on the short edge to print the other side recom...

Page 76: ...You see this window 3 Select the double sided printing options you want to use 4 Click OK to return to the Main tab 5 Click the Print Density button 76 ...

Page 77: ...ected settings 10 Follow any instructions displayed on the screen during printing Double sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Windows Double sided Printing Options Windows You can select any of the available options on the 2 Sided Printing Settings window to set up your double sided print job Binding Edge Options Select a setting that orients ...

Page 78: ...Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage for double sided printing Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing to prevent...

Page 79: ... size your image to fit the paper you loaded Select the size of the your document or photo as the Document Size setting and the size of your paper as the Output Paper setting If you want to center your image on the paper select the Center option Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the follo...

Page 80: ...k Features button Watermark adds a visible watermark to your printout Header Footer adds information such as the date and time to the top or bottom of your printout Note Click the Settings button to customize the text and location of the header or footer 4 Select any of the Additional Settings options to customize your print Custom Color Correction Options Windows Image Options and Additional Sett...

Page 81: ...ones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intenti...

Page 82: ...e readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Print Text in Black Prints colored text in black For Color Text Prints colored text on a background pattern or underlined For Color Graphs and Images Prints colored graphics and images with overlay ...

Page 83: ...e items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document You can select to print the following information User Name Computer Name Date Date Time Collate Number copy number Note The user name computer name date and time come from the Windows Control Panel on your computer Parent topic Selec...

Page 84: ...on groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab You see the available Printing Presets on the left 84 ...

Page 85: ... presets 4 To choose a preset for printing select it 5 Click OK Parent topic Printing with Windows Selecting Extended Settings Windows You can select additional settings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options 8...

Page 86: ...ou can select from these settings on the Extended Settings window Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect may reduce print speed Separator Page Before each document prints a separator page containing the title user dat...

Page 87: ... data to correct printing problems Refine screening pattern Prints graphics with a finer screening pattern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Output 1 page documents facedown in 2 Sided m...

Page 88: ...You see your application s Print window such as this one 2 Click OK or Print to start printing Checking Print Status Windows Parent topic Printing with Windows 88 ...

Page 89: ...status click Show Ink Levels Parent topic Printing Your Document or Photo Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right...

Page 90: ...em as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer sett...

Page 91: ...you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Sof...

Page 92: ...eature you can check for updates manually Parent topic Printing with Windows Related tasks Checking for Software Updates Printing with OS X You can print with your product using any OS X printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings OS ...

Page 93: ...the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show ...

Page 94: ... The print window may look different depending on the version of OS X and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing 94 ...

Page 95: ...eck for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu You see these settings 95 ...

Page 96: ...ions OS X You can select any of the available Print Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type setting you have chosen Draft For draft printing on plain paper Normal For everyday text and image printing Normal Vivid For everyday text and image printing with good quality and print speed Fine For text and graphics with good qua...

Page 97: ...m the print window Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Size setting If you are printing a borderless photo select the Borderless checkbox or a paper size with a Borderless option You can also select a custo...

Page 98: ...ns for your document or photo by selecting Layout from the pop up menu on the print window To print multiple pages on one sheet of paper select the number of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed ...

Page 99: ...ettings from the pop up menu on the print window Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network This screen may be different depending on the version of OS X you are using 1 Select one of the Two sided Printing options 99 ...

Page 100: ...ur double sided document to test the selected settings 5 Follow any instructions displayed on the screen during printing Double sided Printing Options and Adjustments OS X Parent topic Printing with OS X Related tasks Selecting Basic Print Settings Windows Double sided Printing Options and Adjustments OS X You can select any of the available options in the Two sided Printing Settings or Output Set...

Page 101: ...eased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings OS X Managing Color OS X You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer software...

Page 102: ...with OS X Color Matching and Color Options OS X You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversion m...

Page 103: ...photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your print...

Page 104: ...lect from these settings on the Options or Driver tab Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed Permit temporary black printing Allows you to print using black ink when color ink is expended High Speed Printing Speeds up printing but may reduce print quality 104 ...

Page 105: ...not change the default setting unless you experience issues when using a shared printing pool Parent topic Selecting Printing Preferences OS X Printing Your Document or Photo OS X Once you have selected your print settings you are ready to print Click Print at the bottom of the print window Checking Print Status OS X Parent topic Printing with OS X Checking Print Status OS X During printing you ca...

Page 106: ... check ink status click the Supply Levels icon OS X 10 8 10 9 To cancel printing click the button next to the print job To pause a print job click the button next to the print job To resume a print job click the button To pause printing for all queued print jobs click the large Pause button To check ink status click the Settings icon then click the Supply Levels tab Parent topic Printing Your Docu...

Page 107: ...Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic Scanning Related topics Placing Originals on the Product Starting a Scan Using the Product Control Panel You can scan an image using your product s control panel buttons Your product automatically selects suitable default scan settings but you can view or change them as necessary 1 Make sure you installe...

Page 108: ...evices on the computer you want to scan to 4 To scan to your computer you first need to select how you connected your product to your computer If your product is connected directly to your computer with a USB cable press the up or down arrow buttons to select USB Connection If your product is connected to your computer over a network press the up or down arrow buttons to select the computer name f...

Page 109: ...view or change 5 Change the settings as necessary 6 Click OK 7 Click Close to close the Event Manager window Parent topic Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings scan and save the scanned image to a file Windows 8 x Navigate to the Apps screen and select EPSON Scan under EPSON or EPSON So...

Page 110: ...scanning software To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads You see an Epson Scan window like this Parent topic Starting a Scan 110 ...

Page 111: ...ovides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certai...

Page 112: ...You see an Epson Scan window like this Note Epson Scan may start in a different mode when you first access it Parent topic Starting a Scan 112 ...

Page 113: ...can Modes Epson Scan provides a choice of scan modes with different levels of control over your settings Office Mode You can quickly scan text documents and adjust them on a preview screen You can also select various image adjustment options and preview your scanned image Professional Mode You can manually customize all available settings and preview and size your scanned image Parent topic Select...

Page 114: ... Scan automatically saves your scanned file in PDF format in your operating system s Documents or My Documents folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan and select Office Mode as the Mode setting 114 ...

Page 115: ...You see this window 2 Select the Document Source setting indicating where you placed your original 3 Select the Size and Orientation settings that match your original 115 ...

Page 116: ...the image or scan area in the Preview window 12 Click Scan You see the File Save Settings window 13 Change any of the necessary file save settings and click OK Epson Scan scans your original and saves the file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in the Windows Explorer or OS X Finder where you can view and pri...

Page 117: ...our product for scanning Parent topic Scanning in Office Mode Selecting a Scan Area Office Mode You can select a specific area in your preview image to include in your scanned image You can select the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas You can also use the scan area to select specific Image Adjustments s...

Page 118: ...ate a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 118 ...

Page 119: ...e Note If you draw multiple marquees make sure you select the All button in the Preview window before you scan Otherwise only the area inside the currently selected marquee will be scanned To delete a marquee click the marquee then click the Delete Marquee icon To rotate your original in your scan click one of the Rotate icons 3 Click inside each scan area and make any necessary settings in the Ep...

Page 120: ...mage Type setting Unsharp Mask Makes the edges of certain image areas clearer Turn off this option to leave softer edges Descreening Removes the ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening do not appear in the preview image only in your scanned image Text Enhancement S...

Page 121: ... areas of the overall scanned image Threshold Adjusts the level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode Epson Scan automatically saves your scanned file in PDF format in your operating system s Documents or M...

Page 122: ...You see this window 122 ...

Page 123: ... want to scan scan area 10 Select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window 11 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 12 Click Scan You see the File Save Settings window 13 Change any of the necessary file save settings and click OK Epson Scan scan...

Page 124: ...r Smoothing Select this setting for color graphic images such as charts or graphs 8 bit Grayscale Select this setting for black and white photos Black White Select this setting for black text documents or line art Parent topic Scanning in Professional Mode Selecting a Scan Area Professional Mode You can select a specific area in your preview image to include in your scanned image You can select th...

Page 125: ...1 Do one of the following to select your scan area in the Preview image Normal preview Click the Auto Locate icon to create a marquee dotted line on the preview image 125 ...

Page 126: ... scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 126 ...

Page 127: ...e preview style click one of the Size icons Note If you draw multiple marquees make sure you select the All button in the Preview window before you scan Otherwise only the area inside the currently selected marquee will be scanned 3 Click inside the scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Professional Mode Available Image Adjustments Professional...

Page 128: ...blue shades in the scanned image Edge Fill Corrects shadowing around the edges of the image by filling the shadows with the color you select Auto Exposure Automatically adjusts the image exposure settings when you click the Auto Exposure icon To automatically adjust image exposure settings continuously click the Configuration button click the Color tab and select Continuous auto exposure You can a...

Page 129: ... in OCR Optical Character Recognition programs Parent topic Scanning in Professional Mode Selecting a Scan Size Professional Mode You can reduce or enlarge the size of your image as you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on the preview image so you can use it to help crop the image in the correct...

Page 130: ... the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edge where you want it Note Manually adjusting the marquee will not change the target size of the scanned file The marquee only indicates the area of the image that will be scanned 130 ...

Page 131: ...ble in the Target Size list click the Customize option You see this window 5 Name the custom size enter the size click Save and click OK Then adjust the marquee on the preview image The marquee is automatically proportioned for your custom scan size 131 ...

Page 132: ...ode and selected settings Thumbnail preview A thumbnail preview displays your previewed images as thumbnails with the scanned image area and exposure automatically selected Normal preview A normal preview displays your previewed images in their entirety so you can select the scanned image area and other settings manually Parent topic Selecting Epson Scan Settings Scan Resolution Guidelines If you ...

Page 133: ...image quality For example if the resolution is 300 dpi dots per inch and you will double the image size later change the Resolution setting to 600 dpi You will scan the image at 100 or smaller size Select Epson Scan s Resolution setting based on how you will use the scanned image Email view on a computer screen post on the web 96 to 150 dpi Print convert to editable text OCR 300 dpi Fax 200 dpi Pa...

Page 134: ...ntrol how Epson Scan behaves when you scan and save files The File Save Settings window may appear after you click Scan on the Epson Scan window You may also be able to access the window by clicking the icon on the Epson Scan window 1 Do one of the following to select the folder in which you want to save your scanned image Click the button for one of the displayed folders 134 ...

Page 135: ...on to select them 5 Choose any of the optional settings you want to use by selecting their checkboxes 6 Click OK If you selected PDF or Multi TIFF as the Type setting you see this window after Epson Scan scans your document 7 Choose one of the following options If you are scanning only one page click Save File If you need to scan additional pages in a document click Add page Place additional pages...

Page 136: ...le Formats Bitmap bmp A standard image file format for most Windows programs JPEG jpg An image format that lets you highly compress image data However the higher the compression the lower the image quality The TIFF format is recommended when you need to modify or retouch your scanned image Multi TIFF tif A TIFF file format when multiple pages are saved to the same file allowing you to edit the ima...

Page 137: ...n with your product using an image editing application such as Image Capture Note With OS X in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software To download Epson Scan visit Eps...

Page 138: ...4 Select the Scan Mode setting indicating where you placed your original if available Select any other available scan settings as necessary 138 ...

Page 139: ...ion Unsharp Mask Makes the edges of certain image areas clearer Turn off this option to leave softer edges Descreening Removes the ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening do not appear in the preview image only in your scanned image Backlight Correction Removes sha...

Page 140: ...a Telephone or Answering Machine Setting Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving Faxes Connecting a Telephone or Answering Machine You must connect your product to a telephone wall jack to send or receive faxes If you want to use the same telephone line to receive calls you can connect a telephone or answering machine to your product using an additional phone...

Page 141: ...product Note If you have a DSL or ISDN connection you must connect the appropriate DSL filter or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product Contact your DSL or ISDN provider for the necessary equipment 141 ...

Page 142: ...DSL connection 1 Telephone wall jack 2 DSL filter 3 DSL modem 142 ...

Page 143: ...ISDN connection 1 ISDN wall jack 2 Terminal adapter or ISDN router 143 ...

Page 144: ...2 If you are connecting a telephone or answering machine to your product using a second phone cable remove the cap from the EXT port on your product 144 ...

Page 145: ... answers a call to a number that is higher than your answering machine s setting for the number of rings Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up Epson cannot guarantee compatibility with VoIP cable phone systems or fiberoptic digital services such as FIOS Parent topic Faxing Related tasks Receiving...

Page 146: ...ng the Product Control Panel See these sections to set up fax features using the product control panel Selecting Your Country or Region Selecting the Date and Time Using the Fax Setup Wizard Selecting the Line Type Setting the Number of Rings to Answer Selecting Advanced Fax Settings Basic Settings Fax Receive Settings Fax Security Settings Fax Printing Fax Reports Fax Report Options Parent topic ...

Page 147: ... if necessary to select your country or region You see a confirmation screen 6 If the setting is correct press the up arrow button If not press the down arrow button and retry Note Changing the country or region restores the fax settings to their defaults Parent topic Setting Up Fax Features Using the Product Control Panel Selecting the Date and Time Before faxing select the current date time and ...

Page 148: ...ST Note If your region uses Daylight Saving Time DST you must change this setting to match the season When you change from Winter to Summer your product automatically sets its clock ahead one hour When you change from Summer to Winter it sets its clock back one hour 12 If necessary select Time Difference and use the icons on the screen to set the difference between UTC Coordinated Universal Time a...

Page 149: ... you have subscribed to a distinctive ring service from your telephone company press the up arrow button Then select the ring pattern to be used for incoming faxes and go to step 13 If you do not have distinctive ring service press the down arrow button and go to the next step Note Distinctive ring service allows you to have several phone numbers on one phone line Each number is assigned a differe...

Page 150: ...s automatically Note When no external telephone is connected to the product Receive Mode must be set to Auto otherwise you cannot receive faxes 11 Press the OK button 12 On the Confirm Settings screen confirm the displayed settings and press the OK button Press the back button if you need to correct or change the settings 13 On the Confirmation screen press the OK button to check the fax connectio...

Page 151: ...work which is a standard phone line similar to the one in your home Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Press the up or down arrow button select Setup and press the OK button 3 Select Fax Settings and press the OK button 4 Select Basic Settings and press the ...

Page 152: ...rnal answering machine and select to receive faxes automatically make sure the Rings to Answer setting is correct The number of rings should be higher than the number of rings your answering machine is set to for answering a call 1 Press the home button if necessary 2 Press the up or down arrow button select Setup and press the OK button 3 Select Fax Settings and press the OK button 4 Select Recei...

Page 153: ...Fax Features Using the Product Control Panel Selecting Advanced Fax Settings You can use the product s control panel to select settings for sending receiving and printing faxes 1 Press the home button if necessary 2 Press the up or down arrow select Setup and press the OK button 3 Select Fax Settings and press the OK button You see this screen 4 Select the group of settings you want to change Pare...

Page 154: ...l Adapter The product may drop the first digit of a fax number and send the fax to the wrong number Line Type PSTN Selects a standard phone line Public Switched Telephone Network PBX Selects Private Branch Exchange the type of phone line used in office environments where an access code such as 9 must be used to call an outside line Header Fax Header Lets you set up the header information for outgo...

Page 155: ...chine is set to for answering a call Remote Receive Off Lets you start receiving faxes using your phone instead of operating the product if the Receive Mode On is set to Auto When you enable this function you Start Code need to set a Start Code If you are using a cordless handset whose base is connected to the product you can start receiving the fax by entering the code on the handset Parent topic...

Page 156: ... you want to print and press one of the Start buttons Parent topic Setting Up Fax Features Using the Product Control Panel Related references Fax Report Options Fax Report Options Select the fax report or list you want to print Fax Settings List Print a list of the current fax communication settings Fax Log View or print a report on recent fax transmissions Last Transmission Print a report on the ...

Page 157: ... fax settings using the FAX Utility for Windows 1 Do one of the following Windows 8 x Navigate to the Apps screen Windows other versions Click or Start Programs or All Programs EPSON Software 2 Select FAX Utility You see this window 3 Select Fax Settings for Printer Select your product if prompted 157 ...

Page 158: ...x Features Related topics Setting Up Fax Features Using the Product Control Panel Setting Up Fax Features Using the Fax Utility OS X You can set up your fax header and select your fax settings using the FAX Utility for OS X 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select the FAX option for your product and select Options Supplies Se...

Page 159: ...arent topic Setting Up Fax Features Related topics Setting Up Fax Features Using the Product Control Panel Setting Up Contacts and Contact Groups You can set up a list of contacts and their fax numbers so you can quickly select them for faxing You can also set up contact groups to send a fax message to multiple contacts Setting Up Contacts Using the Product Control Panel Setting Up Speed Group Dia...

Page 160: ...ontacts and Contact Groups Related tasks Setting Up Speed Group Dial Lists Using the Fax Utility Windows Setting Up Speed Group Dial Lists Using the Fax Utility OS X Creating a Contact You can create a list of contacts to save frequently used fax numbers Note You can create up to 100 contacts and contact groups combined 1 Press the home button if necessary 2 Press the up or down arrow button selec...

Page 161: ...d You see a screen like this Note You can print your list of contacts and groups if necessary 5 Select Add Entry and press the OK button 6 Use the buttons on the numeric keypad to enter the number you want to use for the contact such as 1 Then press the OK button 161 ...

Page 162: ...code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code 9 Set the Fax Speed if necessary 10 Press the OK button Parent topic Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact You can edit or delete any of the contacts on your list 1 Press the home button if necessary 2 Pre...

Page 163: ...Delete and press the up arrow button on the confirmation screen To edit the contact select Edit follow the on screen instructions Parent topic Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients Note You can create up to 100 contacts and contact groups combined 1 Press the home butt...

Page 164: ...ress the OK button You see a screen like this 3 Press the Contacts button 4 Press the button on the numeric keypad You see a screen like this Note You can print your list of contacts and groups if necessary 5 Select Add Group and press the OK button 164 ...

Page 165: ...eypad for each contact you want to include in your group A symbol appears next to each selected contact 9 Press the OK button to save the group Parent topic Setting Up Contacts Using the Product Control Panel Editing or Deleting a Group You can edit an existing group to add or delete entries You can also delete the entire group 1 Press the home button if necessary 2 Press the up or down arrow butt...

Page 166: ...ess the down arrow button select Delete and press the OK button To edit the group select Edit and press the up arrow button Edit the group as necessary and press the OK button You see a list of the contacts in your group 6 To add or delete a contact press the button on the numeric keypad 7 Press the OK button to save the settings Parent topic Setting Up Contacts Using the Product Control Panel 166...

Page 167: ... Windows Address Book and back up fax numbers stored in your product s memory Note You can create up to 60 speed dial and group dial entries combined 1 Do one of the following Windows 8 x Navigate to the Apps screen Windows other versions Click or Start Programs or All Programs EPSON Software 2 Select FAX Utility You see this window 3 Select Fax Settings for Printer Select your product if prompted...

Page 168: ...You see this window 4 Select Speed Dial Group Dial List 168 ...

Page 169: ...enter a name and fax number and click OK To create a group dial entry select Group enter a name select your desired fax numbers and click OK 7 Repeat the previous steps as necessary to add all your speed dial or group dial entries 8 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Contacts and Contact Groups Related topics Setting Up Contact...

Page 170: ...s memory Note You can create up to 60 speed dial and group dial entries combined 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select the FAX option for your product and select Options Supplies Select Utility and select Open Printer Utility 2 Double click FAX Utility if necessary You see this window 3 Select your FAX product in the Print...

Page 171: ... fax number and click OK To create a group dial entry select Group Dial enter a name select your desired fax numbers and click OK 7 Repeat the previous steps as necessary to add all your speed dial or group dial entries 8 To import entries from your MacAddress book click the icon 9 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Contacts an...

Page 172: ...s Related references Fax Send Settings Related tasks Selecting the Line Type Related topics Placing Originals on the Product Setting Up Contacts and Contact Groups Faxing from the Control Panel You can send a fax from your product control panel by entering the fax number or selecting the number from either the contact list or fax history If direct dialing has been restricted you can only select th...

Page 173: ...Pause button to redial the last dialed fax number 5 If you need to change any fax settings press the OK button and select your settings Note If your recipient s fax machine does not print in color your fax is automatically sent in black and white 6 Press one of the Start buttons Note To cancel faxing press the Stop Reset button Your product scans your original and prompts you to place additional p...

Page 174: ...ror Lets you select when to print transmission reports Print Do Not Print Send Fax Later Off You can set to send a fax at a specified time Only monochrome faxes can be sent when the time to On send is specified Polling Receive Off You can receive a fax stored on another fax machine for fax polling by dialing the fax number You can On receive a specific document from a fax information service by fo...

Page 175: ...ne If the recipient s phone number and fax number are the same you speak to the recipient before sending the fax 1 Place your original on the product for faxing 2 Press the home button if necessary 3 Dial the fax number from the connected telephone Speak to the recipient if necessary 4 Press one of the Start buttons to select Send Fax Note Your product communicates with the recipient s fax machine...

Page 176: ... a screen like this 4 Enter a fax number or select a number from the Contacts list and press the OK button Note If necessary enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code 5 Select Send Fax Later and press the OK button 6 Select On use the buttons on the numeric keyp...

Page 177: ...ing Faxes from the Product Control Panel Related references Fax Send Settings Related topics Setting Up Contacts and Contact Groups Placing Originals on the Product Sending Faxes Using the Fax Utility Windows You can send a fax from a printing program in Windows You can fax up to 100 pages at a time including a cover sheet 1 Open the file you want to fax and select the print command You see a wind...

Page 178: ...button click it Then click Preferences or Properties on the next screen For more information about selecting fax print settings click Help 4 Select the Page Range as necessary Leave the Number of copies set to 1 5 Click Print or OK If you re faxing for the first time you see a window like this one 6 Enter your sender information so that recipients can identify the origin of the fax Then click OK t...

Page 179: ...e Epson FAX Utility click Help 8 Select a cover sheet and enter a subject and message then click Next 9 Click Send to transmit your fax Parent topic Sending Faxes Sending Faxes Using the Fax Utility OS X You can send a fax from a OS X printing program using the FAX Utility You can fax up to 100 pages at a time including a cover sheet 1 Open the file you want to fax 179 ...

Page 180: ... application s help utility for details 3 Select your product FAX option as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window 5 Select the number of pages you are faxing as the Pages setting Note Leave the Copies setting set to 1 6 Select Recipient Settings from the pop up menu 180 ...

Page 181: ...owing to choose your recipient Select a name or group from the Recipient List Enter a name company and fax number and click the button Click the icon and select a recipient from your address book 8 Select Fax Settings from the pop up menu 181 ...

Page 182: ...eceive and print faxes when you set the Receive Mode to Auto If you connected a telephone to your product so you can use the same phone line for faxes and voice calls you can also set your product to receive faxes manually This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax Make sure to load paper in your product and select your fax set...

Page 183: ...pic Receiving Faxes Related tasks Receiving Faxes Manually Receiving Faxes Manually You can set up your product to receive faxes manually by setting the Receive Mode to Manual This lets you check for a fax tone on the connected telephone before receiving a fax 1 When the connected telephone rings answer the call 2 If you hear a fax tone select Receive on the product control panel 3 Press the one o...

Page 184: ...een like this 3 Press the OK button 4 Select Polling Receive and select On 5 Press the back button 6 Enter the fax number 7 Press one of the Start buttons to start receiving the fax Parent topic Receiving Faxes 184 ...

Page 185: ... Cartridge Status Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Printing with Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows Check Cartridge Status Your product and its printing software will let you know when an ink cartridge is low or expended Checking Cartridge Status on the LCD Screen Checking Cartridge Status with Windows Checking Cartridg...

Page 186: ...idge Status Related tasks Removing and Installing Ink Cartridges Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge status at any time using a utility on your Windows computer 1 To check your cartridge status access the Windows Desktop and double click the product icon in the Windows taskbar 186 ...

Page 187: ...you may be able to continue printing temporarily Note If any of the cartridges installed in the product are broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences 187 ...

Page 188: ...e See Low Ink Reminder alerts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox Parent topic Check Cartridge Status Related tasks Removing and Installing Ink Cartridges 188 ...

Page 189: ...or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 Select EPSON Status Monitor You see a window like this 3 Do the following as necessary To update the ink cartridge status click Update 189 ...

Page 190: ...l 800 GO EPSON 800 463 7766 Note This product uses only genuine Epson brand cartridges Other brands of ink cartridges and ink supplies are not compatible and even if described as compatible may not function properly The cartridges included with the printer are designed for printer setup and not for resale After some ink is used for priming the rest is available for printing Yields vary considerabl...

Page 191: ...lace them to prevent the print head nozzles from drying out Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability 1 Turn on your product If an ink cartridge is expended you see a message on the LCD screen Note which cartridges need to be replaced then select OK and press the up arrow button If you are replacing a cartridge be...

Page 192: ...e inside the printer Do not lift the scanner unit while the document cover is open 3 Squeeze the tab on the cartridge and lift the cartridge straight up to remove it Note Dispose of used cartridges carefully Do not take the used cartridge apart or try to refill it 192 ...

Page 193: ... cartridges out of the reach of children 4 Gently shake the new cartridge four or five times as shown Then remove the cartridge from the package Caution Do not remove any labels or seals or ink will leak Do not touch the green chip on the cartridge Install the new cartridge immediately after removing the old one if you do not the print head may dry out and be unable to print 5 Remove only the yell...

Page 194: ... ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the printer The valve in the ink supply port is designed to contain any excess ink but do not touch the ink supply port or surrounding area Always store ink cartridges with the label facing up do not store cartridges upside down Parent topic Replacing Ink Cartridges Related concepts ...

Page 195: ...rk you may need to cancel the print job using the product control panel 2 Load plain paper or an envelope in your product 3 Access the print settings in your print application 4 Click the Main tab 5 Select Plain Paper Bright White Paper or Envelope as the paper type setting 6 Select the Black Grayscale checkbox 7 Click OK 8 Print your document Epson Status Monitor 3 displays a print message 9 Clic...

Page 196: ...etwork you may need to cancel the print job using the product control panel 3 In the Apple menu or the Dock select System Preferences 4 Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies 5 Select Driver or Options You see a screen like this 6 Select On as the Permit temporary black printing setting 7 Click OK 8 Close the utility window 9 Load plain pap...

Page 197: ...e color ink Note The window appears only when you have selected Plain Paper Bright White Paper as the paper type setting and depends on other selected print settings To use this feature Epson Status Monitor must be enabled Click Yes to use a mixture of color inks to create black or No to continue using the remaining black ink for the document you are printing Click Disable this feature to continue...

Page 198: ... unnecessarily Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Print Head Nozzle Check Print Head Cleaning Parent topic Adjusting Print Quality Related topics Replacing Ink Cartridges Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles Checking the...

Page 199: ...You see this screen 3 Select Maintenance and press the OK button 4 Select Print Head Nozzle Check and press the OK button 5 Press one of the Start buttons to begin printing 199 ...

Page 200: ... in the lines Print head is clean Print head needs cleaning 7 Do one of the following If there are no gaps select Finish and press the OK button If there are gaps or the pattern is faint select Clean the print head and press the OK button to continue 200 ...

Page 201: ... concepts Print Head Cleaning Related tasks Removing and Installing Ink Cartridges Related topics Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer 1 Load a few sheets of plain paper in the product 2 Do one of the following Windows Access the Windows Desktop and right click the product icon in the Window...

Page 202: ...You see a window like this 4 Click Print 202 ...

Page 203: ...rn to see if there are gaps in the lines Print head is clean Print head needs cleaning 6 If there are no gaps click Finish If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check 203 ...

Page 204: ...le to clean it when a cartridge is low You must replace the cartridge first Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product 1 Loa...

Page 205: ...l does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related tasks Cleaning the Print Head Using a Computer Utility Checking the Nozzles Using a Computer Utility Removing and Installing Ink Cartridges Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer 1...

Page 206: ...o begin the cleaning cycle Caution Never turn off the product during a cleaning cycle or you may damage it 6 When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print 206 ...

Page 207: ... are gaps or the pattern is faint click Clean to clean the print head again If you don t see any improvement after cleaning the print head up to 4 times leave the product turned on and wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced 207 ...

Page 208: ...o align the print head Note Banding may also occur if your print head nozzles need cleaning Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent topic Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product 1 Load a few sheets of plain paper in the...

Page 209: ...lity You can align the print head using a utility on your Windows or Mac computer 1 Load a few sheets of plain paper in the product 2 Do one of the following Windows Access the Windows Desktop and right click the product icon in the Windows taskbar OS X In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Su...

Page 210: ...You see a window like this 5 Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set Vertical alignment 210 ...

Page 211: ...h Parent topic Print Head Alignment Cleaning the Paper Path If you see ink on the back of a printout you can clean the paper path to remove any excess ink 1 Load a few sheets of plain paper in the product 2 Use the product control panel to make a copy but without placing a document on the scanner glass Note Make sure there is no dust or stains on the scanner glass or document cover 3 Check the bac...

Page 212: ...ohol or paint thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it Close the rear paper feed slot when you are not using it to keep out dust 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables 4 Remove all the paper from the product 5 Clean the outer case and control panel with a soft dry cl...

Page 213: ...oth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force Note If lines appear on the printout or in scanned images carefully clean the scanner glass on the left 213 ...

Page 214: ...d to store your product or transport it a long distance prepare it for transportation as described here Caution During transportation and storage follow these guidelines Avoid tilting the product placing it vertically or turning it upside down otherwise ink may leak Leave the ink cartridges installed Removing the cartridges can dry out the print head and may prevent the product from printing 1 Tur...

Page 215: ...he scanner unit 5 Remove all the paper from the product 6 Unplug the power cable 7 Disconnect any connected cables 8 Close the output tray and paper support 9 Place the product in its original packing materials if possible or use equivalent materials with cushioning around the product Keep the product level during transportation Be sure to remove the tape from the ink cartridge holder before turni...

Page 216: ...Print Head Alignment 216 ...

Page 217: ... support website for free updates to your product software You can select Download the Latest Software from the Home screen of this manual or visit Epson s driver download site U S downloads or Canadian downloads Windows Your printer software automatically checks for updates You can also manually update the software by selecting Software Update here Accessing the Windows Desktop and right clicking...

Page 218: ...nues contact Epson for support ADF error Scanner error Turn the product off and then back on again If the error continues contact Epson for support A fax error has occurred A printer s ink pad is The ink pad is near the end of its service life Contact Epson for support To nearing the end of its continue printing press the OK button service life A printer s ink pad is at The ink pad is at the end o...

Page 219: ...r Running a Product Check Running a product check helps you determine if your product is operating properly 1 Disconnect any interface cables connected to your product 2 Load a few sheets of plain paper in the product 3 Press the up or down arrow buttons to select Setup and press the OK button You see this screen 4 Press the up or down arrow buttons to select Maintenance and press the OK button 5 ...

Page 220: ...s not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts Print Head Cleaning Print Head Alignment When to Uninstall Your Product Software Related references Where to Get Help Resetting Control Panel Defaults If you have a problem with settings on the product control panel you can reset them ...

Page 221: ...ter installing ink try these solutions The first time you install ink cartridges the product must prime its print head Wait until priming finishes before you turn off the product or it may prime improperly and use excess ink the next time you turn it on If the product s print head stops moving or making noise and the charging process has not finished after 6 minutes turn off your product Turn it b...

Page 222: ...ay cause loss of fax and network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your fax and network data and settings Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on a Network Product Does Not Appear in OS X Prin...

Page 223: ...to enter your wireless network name manually If your router or access point has security enabled determine the kind of security it is using and any required password or passphrase for connection Then make sure to enter the exact WEP key or WPA passphrase correctly Check if your computer is restricting the available wireless channels If so verify that your wireless access point is using one of the ...

Page 224: ...defaults 2 Windows only uninstall your product software 3 Initialize your router following the instructions in your router documentation Note If you are reading these instructions online you will lose your Internet connection when you initialize your router so note the next step before initializing it 4 Download your product software from the Epson website using the instructions on the Start Here ...

Page 225: ...ware Cannot Print Over a Network If you cannot print over a network try these solutions Make sure that your product is turned on Make sure you install your product s network software as described in your product documentation Print a network status sheet and verify that the network settings are correct If the network status is Disconnected check any cable connections and turn your product off and ...

Page 226: ...to operate in dual band 2 4 GHz and 5 GHz mode See your router documentation for instructions If you are scanning a large original at a high resolution a network communication error may occur Try scanning again at a lower resolution If network communication was interrupted while starting Epson Scan exit Epson Scan wait a few seconds and restart it If Epson Scan cannot restart turn off your product...

Page 227: ...ent topic Solving Network Problems Related tasks Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Solving Copying Problems Check these solutions if you have problems copying with your product Product Makes Noise But Nothing Copies Product Makes Noise When It Sits for a While Parent topic Solving Problems Product Makes Noise But Nothing Copies If your produc...

Page 228: ...e printer If paper does not feed correctly remove and reload it in the cassette and adjust the edge guides Make sure the paper stack is not above the tab on the edge guides inside the cassette If multiple pages feed at once remove the paper fan the edges to separate the sheets and reload it Do not load more than the recommended number of sheets Make sure your paper meets the specifications for you...

Page 229: ...pics Loading Paper Paper Jam Problems Inside the Product If paper has jammed inside the product follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Lift the scanner unit Caution Do not touch the flat white cable inside the printer Do not lift the scanner unit while the document cover is open 229 ...

Page 230: ...ck the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer Rear Cover Document Jams in the Automatic Document Feeder Paper Jam Problems in the Paper Cassette If paper has jammed in a paper cassette follow the steps here to clear the jam 1 Cancel the print job if necessary 230 ...

Page 231: ...2 Pull out the paper cassette then carefully remove any jammed paper 3 Carefully remove any paper jammed inside the product 231 ...

Page 232: ...c Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Duplexer Rear Cover Document Jams in the Automatic Document Feeder Paper Jam Problems in the Duplexer Rear Cover If paper has jammed in the duplexer rear cover follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Press the tabs and remove the duplexer 232 ...

Page 233: ...3 Carefully remove any jammed paper Note Do not touch the paper rollers 4 Remove any jammed paper from the duplexer 233 ...

Page 234: ...5 Carefully remove any jammed paper stuck inside 6 Reattach the duplexer 234 ...

Page 235: ...ms Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder ADF follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Remove your originals from the ADF 3 Open the ADF cover Caution Make sure you open the ADF cover before removing any jammed pages Otherwise the product may be damaged 235 ...

Page 236: ...4 Carefully remove any jammed pages 236 ...

Page 237: ...5 Close the ADF cover then open the document cover 237 ...

Page 238: ...6 Carefully remove any jammed pages in the direction shown 7 Close the document cover 238 ...

Page 239: ... originals are not bent folded or curled and do not have tape staples or other materials that could obstruct the feeder 11 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer Rear Cov...

Page 240: ...in the Duplexer Rear Cover Paper Jam Problems Inside the Product Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer Note When printing using AirPrint the available print settings are different from those covered in thi...

Page 241: ...t your product name again if necessary Right click the stalled print job click Cancel and click Yes Windows Vista Click and select Control Panel Click Printer under Hardware and Sound right click your product name and select Open Right click the stalled print job click Cancel and click Yes Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Hard...

Page 242: ...older should be beneath the cutout in the product case Note If the print head is not in the ink cartridge replacement position follow the instructions on replacing an ink cartridge in this manual to move it 2 Remove and reinsert the replaced ink cartridge making sure to push it all the way into its slot 3 Complete the ink cartridge installation steps Parent topic Solving Problems Printing from a C...

Page 243: ...u loaded Turn on any high speed settings in your product software Select a lower print quality setting Windows Click the Maintenance tab select Extended Settings and select the following settings High Speed Copies Always Spool RAW Datatype Page Rendering Mode Print as Bitmap Parent topic Solving Problems Printing from a Computer Related references Windows System Requirements OS X System Requiremen...

Page 244: ...gs in your printer software This option has different names depending on your operating system version Note Leave these options turned on when you print on Epson Iron on Cool Peel Transfer paper if available for your product Parent topic Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings OS X Too Many Copies P...

Page 245: ...ead Nozzle Check Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Selecting Extended Settings Windows Selecting Printing Preferences OS X Incorrect Margins on Printout If your printed page has incorrect margins try these solutions Make sure you selected the correct paper size settings in your printing program and printer software Make sure you selected the c...

Page 246: ...ing Basic Print Settings Windows Selecting Extended Settings Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings OS X Selecting Printing Preferences OS X Selecting Page Setup Settings OS X Incorrect Characters Print If incorrect characters appear in your prints try these solutions before reprinting Make sure any cables are securely connected at both ends In...

Page 247: ...ur product using a different cable Parent topic Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position try these solutions Make sure you selected the correct paper size and layout settings in your printing program and printer software Make sure your paper is positioned correctly for feeding into the printer You can...

Page 248: ...tails White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent topic Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints also called banding try these solutions before you reprint Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head...

Page 249: ...Use Epson papers to ensure proper saturation and absorption of genuine Epson inks Make sure the paper type setting in your product software matches the type of paper you loaded Make sure you loaded the printable side of the paper correctly for your product Remove each sheet from the output tray as it is printed Avoid handling printouts on glossy paper right after printing to allow the ink to set T...

Page 250: ...int Options Windows Selecting Basic Print Settings OS X Selecting Double sided Printing Settings OS X Selecting Printing Preferences OS X Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps try these solutions Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridges may be ...

Page 251: ... if necessary Align the print head You may need to increase the image resolution or print a smaller size see your software documentation Note Images from the Internet may be low resolution and not result in a high quality printout If you enlarged the image in an image editing program you need to increase the resolution setting to retain a high image quality Increase the resolution by the same amou...

Page 252: ...are Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridges may be old or low on ink and you may need to replace them Your printed colors can never exactly match your on screen colors However you can use a color management system to get as close as possible Try using the color management options in your printer software For b...

Page 253: ...eep or standby If so wake your system and restart your scanning software If you upgraded your operating system but did not reinstall your scanning software try reinstalling it Note With OS X in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images a...

Page 254: ...ke sure the correct Connection setting is selected then click the Test button Make sure you do not have multiple versions of Epson Scan installed If you do uninstall both versions and install one version If you upgraded your operating system but did not reinstall Epson Scan try reinstalling it Note With OS X in addition to scanning with Image Capture you can download and install Epson Scan scannin...

Page 255: ... the correct way If you are scanning using the Epson Scan Black White setting adjust the Threshold setting and scan again Parent topic Solving Scanned Image Quality Problems Related references Available Image Adjustments Office Mode Related topics Placing Originals on the Product Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images clean the scanner glass...

Page 256: ... operate properly while tilted at an angle Place it on a flat stable surface that extends beyond the base of the product in all directions Adjust these Epson Scan settings if available and try scanning again Select the Unsharp Mask setting Adjust the Auto Exposure setting Increase the Resolution setting Parent topic Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Setting...

Page 257: ...ettings if available and try scanning again Select the Descreening setting Select a lower Resolution setting Parent topic Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems monitors us...

Page 258: ...anned Image Quality Problems Related concepts Image Preview Guidelines Related tasks Scanning in Professional Mode Scanning in Office Mode Scanned Image Edges are Cropped If the edges of a scanned image are cropped make sure your original is placed correctly for scanning If necessary move your original away from the edges of the scanner glass slightly Parent topic Solving Scanned Image Quality Pro...

Page 259: ...e Type setting to PBX If you still cannot send a fax turn off the turn off the product s dial tone detection setting Turning off the dial tone setting may cause the product to drop the first digit of a fax number If you connected your product to a DSL phone line you must connect a DSL filter to the phone jack to enable faxing over the line Contact your DSL provider for the necessary filter If your...

Page 260: ...ed to your product try these solutions Make sure your telephone is connected to your product s EXT port Make sure the Receive Mode is set to Manual Note When answering a call that is a fax wait until the product s LCD screen displays a message that a connection has been made before you hang up Parent topic Solving Faxing Problems Related tasks Using the Fax Setup Wizard Connecting a Telephone or A...

Page 261: ...d click OK Then follow any on screen instructions 4 Do one of the following to uninstall Epson Event Manager then follow any on screen instructions Windows 8 x Select Epson Event Manager and click Uninstall Windows 7 Windows Vista Open the Windows Control Panel utility Select Programs and Features In Classic view select Programs and click Uninstall a program Select Epson Event Manager and click Un...

Page 262: ... the on screen instructions to uninstall the software 8 To reinstall your product software see the Start Here sheet for instructions Note If you uninstall the printer driver and your product name remains in the Print Fax Print Scan or Printers Scanners window select your product name and click the remove icon to remove it Parent topic When to Uninstall Your Product Software Where to Get Help If yo...

Page 263: ...onday through Friday and 7 AM to 4 PM Pacific Time Saturday Days and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at epson com ink3 U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the ...

Page 264: ...ns Printable Area Specifications Ink Cartridge Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows 8 x Windows 7 Windows Vis...

Page 265: ...r epson ca support Canada for the latest in compatibility and drivers for your product Parent topic Technical Specifications Scanning Specifications Scanner type Flatbed Photoelectric device CIS Effective pixels 10200 14040 pixels 1200 dpi Document size Maximum 8 5 11 7 inches 216 297 mm Scanner glass US letter or A4 Scanning resolution 1200 dpi main scan 2400 dpi sub scan Output resolution 50 to ...

Page 266: ... Parent topic Technical Specifications Automatic Document Feeder ADF Specifications Paper size US letter legal or A4 size Paper type Plain paper Paper weight 17 lb 64 g m2 to 24 lb 95 g m2 Sheet feeding capacity Total thickness 0 1 inch 3 mm Approximately 30 sheets US letter or A4 or 10 sheets legal Parent topic Technical Specifications Fax Specifications Fax type Black and white and color fax cap...

Page 267: ... intervals specification may differ by country or region Interface RJ 11 Phone Line RJ 11 Telephone set connection Parent topic Technical Specifications Paper Specifications Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any non Epson brand or type of paper Always test a sample of paper stock befo...

Page 268: ...line in the shaded areas shown here due to the printer mechanism Single sheets normal printing 1 Margin 0 12 inch 3 mm minimum 2 Quality border top 1 85 inch 47 mm minimum 3 Quality border bottom 1 77 inch 45 mm minimum Single sheets borderless printing 268 ...

Page 269: ... genuine Epson brand cartridges Other brands of ink cartridges and ink supplies are not compatible and even if described as compatible may not function properly The cartridges included with the printer are designed for printer setup and not for resale After some ink is used for priming the rest is available for printing Yields vary considerably based on images printed print settings paper type fre...

Page 270: ...nths of opening the package Parent topic Technical Specifications Related references Ink Cartridge Part Numbers Dimension Specifications Height Stored 9 1 inches 230 mm Printing 9 1 inches 230 mm Width Stored 16 7 inches 425 mm Printing 16 7 inches 425 mm Depth Stored 14 2 inches 360 mm Printing 22 inches 559 mm Weight 14 6 lb 6 6 kg without ink cartridges or power cord Parent topic Technical Spec...

Page 271: ...o 95 F 10 to 35 C Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Humidity Operating 20 to 80 RH without condensation Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type Hi Speed USB for computers Parent topic Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802 11 b g n Wireless security WEP 64 128 bit WPA2 PSK A...

Page 272: ...RoHS This product conforms to Part 15 of FCC Rules and RSS 210 of the IC Rules Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including in...

Page 273: ...General Product Safety Instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Place the product near a wall outlet where the plug can be easily unplugged Avoid plu...

Page 274: ...t place the product near excessive heat sources or in direct sunlight Leave enough room around the product for sufficient ventilation Do not block or cover openings in the case or insert objects through the slots Keep the product away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones When connecting the product to a computer or oth...

Page 275: ...ur eyes flush them immediately with water Do not put your hand inside the product or touch any cartridges during printing Install a new ink cartridge immediately after removing an expended one Leaving cartridges uninstalled can dry out the print head and may prevent the product from printing Do not remove or tear the label on the cartridge this can cause leakage Do not remove the transparent seal ...

Page 276: ... precautions to reduce the risk of fire electric shock and personal injury including the following Do not use the Epson product near water Avoid using a telephone during an electrical storm There may be a remote risk of electric shock from lightning Do not use a telephone to report a gas leak in the vicinity of the leak Caution To reduce the risk of fire use only a No 26 AWG or larger telecommunic...

Page 277: ...ducts approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discon...

Page 278: ...in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources and that this is a major nationwide problem This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These ...

Page 279: ...interface peut consister en une combinaison quelconque de dispositifs à la seule condition que la somme d indices d équivalence de la sonnerie de tous les dispositifs n excède pas 5 CAN ICES 3 B NMB 3 B Parent topic Notices Related tasks Using the Fax Setup Wizard Software Notice 1 This printer product includes open source software programs according to the license terms of each open source softwa...

Page 280: ...ined herein is designed only for use with this Epson product Epson is not responsible for any use of this information as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or u...

Page 281: ... PARTICULAR PURPOSE IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Parent topic Copyr...

Page 282: ...Parent topic Copyright Notice Copyright Attribution 2015 Epson America Inc 1 15 CPD 40869 Parent topic Copyright Notice 282 ...

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