Nanomass Gas Density
Repair
Hauser
61
14
Repair
14.1
General notes
Repair and conversion concept
The Hauser repair and conversion concept provides for the following:
• Spare parts are grouped into logical kits with the associated Installation Instructions.
• Repairs are carried out by Hauser Service or by appropriately trained customers.
• A certified measured device can only be converted to another certified device by
Hauser Service or at the factory.
Notes for repair and conversion
For repair and modification of a measuring device, observe the following notes:
• Use only original Hauser spare parts.
• Carry out the repair according to the Installation Instructions.
• Comply with applicable standards, national regulations, explosion protection
documentation and certificates.
• Document every repair and each conversion and enter them into the W@M life cycle
management database.
14.2
Spare parts
W@M Device Viewer (www.endress.com/deviceviewer):
This contains a list of all the spare parts for the measuring device including the order code.
In addition, spare parts can also be ordered here. If available, users can also download the
associated Installation Instructions.
The serial number which is needed to order a spare part is located on the nameplate.
14.3
Hauser services
Contact your Hauser Sales Center for information on services and spare parts.
14.4
Return
The measuring device must be returned if repairs or a factory calibration are required, or if
the wrong product has been ordered or delivered. Legal specifications require
Hauser, as an ISO-certified company, to follow certain procedures when handling
products that are in contact with the medium.
To ensure safe, swift and professional device returns, please refer to the procedure and
conditions for returning devices provided on the Hauser website at
www.services.endress.com/return-material