Appendix E
Troubleshooting
During the lifetime of a CSI 2600 system, an analyst may need to troubleshoot the following situations:
Troubleshooting
Table E-1:
Issue
Solution/reference
FTP server IP address changed.
Update boot flag settings.
Measurements in Online Watch or
Vibration Analysis seem incorrect
or inconsistent.
If two instruments are showing different measurements for the same signal, it is
likely that:
•
Different units are being used by the two instruments.
•
The monitoring rack output signal is not an exact replica of the input signal,
rather it is a conditioned version.
•
The monitoring rack output signal is a current-level signal (4-20 mA) not a
voltage signal.
Online Watch/ Online
Configuration shows status of
Node(Unit)Down
.
The following are possible solutions:
1. Restart CsiO_Server service.
2. Verify that IP addresses set in boot parameters match those set in AMS
Machinery Manager.
3. With the unit connected to the network, ping the unit's IP address. If the ping
is successful, there is probably a configuration mismatch between the unit and
the server. Check the boot parameters. If the ping fails, there may be a
physical error (bad Ethernet connection, gateway between two units,
mismatching IP addresses).
System Status LED is red.
Establish a Telnet connection to check unit status. If there was a POST failure, a
flag will be set, and the title of the failure will be listed. Use these details to
diagnose the issue.
Automatic archive was not created. Predicate must change state from either
FALSE
or
INDETERMINATE
to
TRUE
.
Archive was truncated.
An archive will have a status of
Truncated
if an analyst extracts a block of data across
a gap in the time frame requested.
Unable to make changes to a
database.
The system is in the process of storing an archive created with an earlier database
configuration. Either wait for the archive to complete or cancel the archive.
The online server is attached to a different database. In RBM Network
Administration, change the database associated with the online server.
Troubleshooting
MHM-97453, Rev 1
101
Summary of Contents for Machinery Health Expert CSI 2600
Page 1: ...User Guide MHM 97453 Rev 1 April 2014 CSI 2600 Machinery Health Expert User Guide ...
Page 8: ...CSI 2600 back view Figure 2 2 Introduction to the CSI 2600 4 MHM 97453 Rev 1 ...
Page 12: ...Introduction to the CSI 2600 8 MHM 97453 Rev 1 ...
Page 26: ...Getting started 22 MHM 97453 Rev 1 ...
Page 64: ...Software configuration 60 MHM 97453 Rev 1 ...
Page 96: ...Data types 92 MHM 97453 Rev 1 ...
Page 100: ...D 2 Internal wiring diagram for the CSI 2600 ...
Page 106: ...Troubleshooting 102 MHM 97453 Rev 1 ...
Page 109: ...Index MHM 97453 Rev 1 105 ...
