Doc. 031644-02 9/03
4-1
4 • Troubleshooting
This chapter is a guide to troubleshooting routine problems that may occur while
operating the PDA-100 Photodiode Array Detector. Turn to the section that best
describes the operating problem; there, possible causes of the problem are listed in
order of probability, along with the recommended courses of action.
If you are unable to eliminate a problem, contact Dionex. In the U.S., call 1-800-
346-6390 and select the Technical Support option. Outside the U.S., call the
nearest Dionex office.
4.1
Flashing LED
•
Run LED is flashing
An alarm was activated. Check the software Audit Trail for an error message.
•
Deuterium LED is flashing
The lamp did not power on properly. Check the software Audit Trail for an
error message. If necessary, replace the lamp (see Section 5.7).
If the LED flashes again, there may be a bad connection between the lamp
power supply and the lamp. Contact Dionex Technical Support for assistance.
•
Tungsten LED is flashing
The lamp did not power on properly. Check the software Audit Trail for an
error message. If necessary, replace the lamp (see Section 5.8).
•
Power LED is flashing
The detector failed one of the checks performed during the power-up
sequence (see Section 4.15.1) or the wavelength calibration check that is
performed the first time the deuterium lamp is turned on after power-up.
Check the software Audit Trail for an error message.