6
Solving Problems
This chapter provides information on troubleshooting problems with the
InfoServer 100 system. The chapter covers the the following topics:
• Using a troubleshooting table
• Interpreting power-up error messages
• Running self-tests
• Displaying system configuration information
• Displaying device information
• Using the system exerciser
• Running test utilities for expansion boxes
• Restarting the system after tests
• Command summary
• Service information
If a Problem Occurs . . .
If a problem occurs, first make sure that all power and SCSI cables are
properly connected. Follow these steps to check the cables:
1. Turn off the console terminal.
2. Turn off all expansion boxes.
3. Turn off the system unit.
4. With all equipment turned off, check that the following cables are
correctly connected at both ends:
• Console cable (linking the console terminal to the system unit)
• Terminal power cord
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