Digital Equipment AlphaServer 2000, Owner'S Manual

Page: 143 / 196

Determining Type of Problem
Determining Type of Problem
Types of
System
Problems Determine the type of problem that your system is experiencing
from the list in Table 4–3.
Table 4–3 Problem Reference
Problem Section
System powers down
unexpectedly or does not
power up. Power Problems
Power-up screens are not
displayed on the console
terminal. Problems Getting to Console Mode
Power-up screens report an
error or do not complete. Console Reported Problems
System cannot find the boot
device or the device does
not boot. Boot Problems
Operating system startup
screen does not appear,
software applications do not
run, or operating system
reports an error. Operating System Reported
Problems
Some RAID drives do not
appear on the
show device
d
display; drives on the
controller power up with
Fault light on; image copy
of DRA logical drive does
not boot; cannot access
disks.
Problems with RAID Devices
If you cannot locate the problem your system is experiencing,
or if the corrective actions in the troubleshooting tables do not
resolve the problem, see the section ‘‘Reporting Problems to
Digital Services.’’
Troubleshooting the System 4–5