Digital Equipment AlphaServer 2000, Owner'S Manual

Page: 11 / 196

4–1 How to Identify a Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
4–2 Steps to Resolving Problems . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
4–3 Problem Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
4–4 Digital Support Centers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
4–5 Troubleshooting Power Problems . . . . . . . . . . . . . . . . . . . . . . 4–10
4–6 Troubleshooting Problems Getting to Console Mode . . . . . . . . 4–11
4–7
Interpreting Operator Control Panel Power-Up Display . . . .
4–14
4–8
Troubleshooting Console Reported Problems . . . . . . . . . . . . .
4–15
4–9
Troubleshooting Fixed-Media Problems . . . . . . . . . . . . . . . . .
4–21
4–10
Troubleshooting Removable-Media Problems . . . . . . . . . . . . .
4–23
4–11 Troubleshooting EISA Problems . . . . . . . . . . . . . . . . . . . . . . . 4–25
4–12 Troubleshooting PCI Problems . . . . . . . . . . . . . . . . . . . . . . . . 4–26
4–13 Troubleshooting Boot Problems . . . . . . . . . . . . . . . . . . . . . . . 4–27
4–14 Troubleshooting Operating System Reported Errors . . . . . . . 4–28
4–15 Troubleshooting RAID Problems . . . . . . . . . . . . . . . . . . . . . . 4–29
xi