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Dell Precision M6300, User Manual

The Dell Precision M6300 Quick Reference Manual is a comprehensive user guide for this powerful laptop. Providing step-by-step instructions, it covers all the essential features and functions. Download the manual for free from manualshive.com to make the most out of your Dell Precision M6300 experience.

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Troubleshooting

153

Power Problems

.  

CAUTION: 

Before you begin any of the procedures in this section, follow the 

safety instructions in the 

Product Information Guide

.

I

F

 

T H E

 

P O W ER

 

L I G H T

 

I S

 

B L I N K I N G

 

G RE E N

—

The computer is in standby mode. 

Press a key on the keyboard, move the mouse, or press the power button to resume 

normal operation.

I

F

 

T H E

 

P O W ER

 

L I G H T

 

I S

 

O F F

—

The computer is either turned off or is not receiving 

power.

• Reseat the power cable in the power connector on the back of the computer and the 

electrical outlet.

• Bypass power strips, power extension cables, and other power protection devices to 

verify that the computer turns on properly.

• Ensure that any power strips being used are plugged into an electrical outlet and are 

turned on.

• Ensure that the electrical outlet is working by testing it with another device, such as a 

lamp.).

I

F

 

T H E

 

P O W ER

 

L I G H T

 

I S

 

B L I N K I N G

 

A M B E R

—

The computer is receiving electrical 

power, but an internal power problem may exist.

• Ensure that the voltage selection switch is set to match the AC power at your location 

(if applicable).

Ensure that all components and cables are properly installed and securely connected to 

the system board (see "System Board" on page 236).

I

F

 

T H E

 

P O W ER

 

L I G H T

 

I S

 

ST E A D Y

 

A MB E R

—

A device may be malfunctioning or 

incorrectly installed.

• Ensure that the processor power cable is securely connected to the system board 

power connector (POWER2) (see "System Board" on page 236).

• Remove and then reinstall all memory modules (see "Memory" on page 185).
• Remove and then reinstall any expansion cards, including graphics cards (see 

"Removing an ExpressCard or Blank" on page 125).

E

L I M I N A T E

 

I N T E RF E R E N CE

—

Some possible causes of interference are:

• Power, keyboard, and mouse extension cables
• Too many devices connected to the same power strip
• Multiple power strips connected to the same electrical outlet

Printer Problems

 

CAUTION: 

Before you begin any of the procedures in this section, follow the 

safety instructions in the 

Product Information Guide

.

book.book  Page 153  Tuesday, August 28, 2007  10:20 AM

Summary of Contents for Precision M6300

Page 1: ...Dell Precision Mobile Workstation M6300 User s Guide ...

Page 2: ... used in this text Dell the DELL logo Inspiron Dell Precision Dimension OptiPlex Latitude PowerEdge PowerConnect PowerVault PowerApp Dell Media Experience Dell TravelLite ExpressCharge Undock Go and Strike Zone are trademarks of Dell Inc Intel is a registered trademark and Core is a trademark of Intel Corporation Microsoft Windows Windows Server MS DOS and Windows Vista are either trademarks or re...

Page 3: ...ation 33 Front View 34 Left Side View 39 Right Side View 40 Back View 41 Bottom View 45 3 Setting Up Your Computer 47 Transferring Information to a New Computer 47 Microsoft Windows XP 47 Running the Files and Settings Transfer Wizard 48 Microsoft Windows Vista 50 4 Using a Battery 53 Battery Performance 53 ...

Page 4: ...s 57 Standby and Sleep Mode 57 Hibernate Mode 57 Configuring Power Management Settings 58 Accessing Power Options Properties 59 Charging the Battery 59 Removing the Battery 60 Storing a Battery 61 5 Using the Keyboard 75 Numeric Keypad 75 Key Combinations 76 System Functions 76 Battery 76 CD or DVD Tray 76 Display Functions 76 Wireless Networking and Bluetooth Wireless Technology Function 76 Power...

Page 5: ... and Text Look Bigger or Sharper 82 Microsoft Windows XP 82 Windows Vista 82 7 Using Multimedia 85 Playing CDs or DVDs 85 Copying CD DVD and Blu ray Disc BD Media 87 Adjusting the Volume 91 Adjusting the Picture 92 Connecting Your Computer to a TV or Audio Device 92 8 Setting Up and Using Networks 111 Connecting a Network or Broadband Modem Cable 111 Setting Up a Network in the Microsoft Windows X...

Page 6: ...a WLAN 116 Mobile Broadband Wireless Wide Area Network WWAN 118 What You Need to Establish a Mobile Broadband Network Connection 119 Checking Your Dell Mobile Broadband Card 119 Connecting to a Mobile Broadband Network 120 Microsoft Windows Firewall 120 9 Using Cards 123 ExpressCards 123 ExpressCard Blanks 124 Installing an ExpressCard 124 Removing an ExpressCard or Blank 125 Smart Cards 126 About...

Page 7: ...ity Management Software 134 Activating the Security Management Software 134 Using the Security Management Software 134 Computer Tracking Software 135 If Your Computer Is Lost or Stolen 135 Alert Standard Format ASF 136 11 Cleaning Your Computer 137 Computer Keyboard and Monitor 137 Touch Pad 137 CDs and DVDs 137 12 Troubleshooting 139 Dell Diagnostics 139 When to Use the Dell Diagnostics 139 Start...

Page 8: ...ms 148 Lockups and Software Problems 149 Memory Problems 151 Network Problems 151 Power Problems 153 Printer Problems 153 Scanner Problems 154 Sound and Speaker Problems 155 Touch Pad or Mouse Problems 156 Video and Monitor Problems 157 If only part of the display is readable 158 Power Lights 159 13 System Setup Program 161 Overview 161 Viewing the System Setup Screens 162 System Setup Screens 162...

Page 9: ...0 Using Microsoft Windows System Restore 170 Using Microsoft Windows System Restore 172 Using Dell PC Restore and Dell Factory Image Restore 174 Using the Operating System Media 176 15 Adding and Replacing Parts 179 Before You Begin 179 Recommended Tools 179 Turning Off Your Computer 179 Before Working Inside Your Computer 180 Optical Drive 182 Hard Drive 183 Removing the Hard Drive 183 Replacing ...

Page 10: ...play Assembly 200 Replacing the Display Assembly 203 Display Bezel 205 Removing the Display Bezel 206 Replacing the Display Bezel 209 Display Panel 209 Removing the Display Panel 210 Replacing the Display Panel 211 Display Latch 212 Removing the Display Latch 212 Replacing the Display Latch 213 Coin Cell Battery 213 Removing the Coin Cell Battery 213 Replacing the Coin Cell Battery 215 Flash Cache...

Page 11: ...ng Assembly 224 Removing the Processor Thermal Cooling Assembly 224 Replacing the Processor Thermal Cooling Assembly 225 Processor Module 226 Removing the Processor Module 226 Replacing the Processor Module 228 Video Card Thermal Cooling Assembly 228 Removing the Video Card Thermal Cooling Assembly 228 Replacing the Video Card Thermal Cooling Assembly 230 System Fan s 230 Removing the System Fan s...

Page 12: ...h Assembly 243 Removing the Battery Latch Assembly 243 Replacing the Battery Latch Assembly 246 Flashing the BIOS 247 Pin Assignments for I O Connectors 247 USB Connector 247 Video Connector 248 S Video TV Out Connector 248 IEEE 1394 Connector 249 16 Dell QuickSet 251 17 Traveling With Your Computer 253 Identifying Your Computer 253 Packing the Computer 253 Travel Tips 254 Traveling by Air 254 ...

Page 13: ...ices 258 AutoTech Service 259 Automated Order Status Service 259 Problems With Your Order 259 Product Information 260 Returning Items for Warranty Repair or Credit 260 Before You Call 260 Contacting Dell 263 19 Specifications 265 20 Appendix 273 Macrovision Product Notice 273 FCC Notice U S Only 273 FCC Class B 273 Glossary 275 ...

Page 14: ...14 Contents ...

Page 15: ... 1 Finding Information NOTE Some features or media may be optional and may not ship with your computer Some features or media may not be available in certain countries NOTE Additional information may ship with your computer ...

Page 16: ...uter Documentation and drivers are already installed on your computer You can use the media to reinstall drivers see Reinstalling Drivers and Utilities on page 166 to run the Dell Diagnostics see Dell Diagnostics on page 139 Readme files may be included on your media to provide last minute updates about technical changes to your computer or advanced technical reference material for technicians or ...

Page 17: ...ow to open my computer Quick Reference Guide NOTE This document may be optional and may not ship with your computer NOTE This document is available as a PDF at support dell com Warranty information Terms and Conditions U S only Safety instructions Regulatory information Ergonomics information End User License Agreement Dell Product Information Guide What Are You Looking For Find It Here ...

Page 18: ...ter Use the Service Tag to identify your computer when you use support dell com or contact support Enter the Express Service Code to direct your call when contacting support NOTE As an increased security measure the newly designed Microsoft Windows license label incorporates a missing portion or hole to discourage removal of the label What Are You Looking For Find It Here ...

Page 19: ...tes Dell Support Website support dell com NOTE Select your region or business segment to view the appropriate support site Notebook System Software NSS If you reinstall the operating system for your computer you should also reinstall the NSS utility NSS provides critical updates for your operating system and support for processors optical drives USB devices and so on NSS is necessary for correct o...

Page 20: ...programs and files How to personalize my desktop Windows Help and Support Center 1 Click Start Help and Support 2 Type a word or phrase that describes your problem and click the arrow icon 3 Click the topic that describes your problem 4 Follow the instructions on the screen Information on network activity the Power Management Wizard hotkeys and other items controlled by Dell QuickSet Dell QuickSet...

Page 21: ...ng System on page 170 or in your Owner s Manual After you reinstall your operating system use the Drivers and Utilities media to reinstall drivers for the devices that came with your computer Your operating system product key label is located on your computer NOTE The color of your media varies based on the operating system you ordered What Are You Looking For Find It Here ...

Page 22: ...22 Finding Information ...

Page 23: ...Finding Information 23 ...

Page 24: ...24 Finding Information ...

Page 25: ...Finding Information 25 ...

Page 26: ...26 Finding Information ...

Page 27: ...Finding Information 27 ...

Page 28: ...28 Finding Information ...

Page 29: ...Finding Information 29 ...

Page 30: ...30 Finding Information ...

Page 31: ...Finding Information 31 ...

Page 32: ...32 Finding Information ...

Page 33: ...mputer s video controller configuration 1 Access the Windows Help and Support Center For instructions see Windows Help and Support Center on page 20 2 Under Pick a Task click Use Tools to view your computer information and diagnose problems 3 Under My Computer Information select Hardware From the My Computer Information Hardware screen you can view the type of video controller installed in your co...

Page 34: ...ay latch release 3 display 4 power button 5 device status lights 6 biometric reader optional 7 touch pad 8 media control buttons 9 speakers 2 10 touch pad buttons 11 touch pad scroll zone 12 keyboard 13 battery conservation button 14 keyboard and wireless status lights 2 12 3 7 10 4 9 14 5 8 1 13 11 6 ...

Page 35: ...more information on power management modes see Power Management Modes on page 57 DEVICE STATUS LIGHTS If the computer is connected to an electrical outlet the light operates as follows Turns on when you turn on the computer and blinks when the computer is in a power management mode Turns on when the computer reads or writes data NOTICE To avoid loss of data never turn off the computer while the li...

Page 36: ...is turned off Flashing orange The battery charge is low Solid orange The battery charge is critically low TOUCH PAD Provides the functionality of a mouse See Touch Pad on page 78 TOUCH PAD SCROLL ZONE Provides the functionality of the scroll button on a mouse A vertical scroll zone is located on the right side of the touch pad A horizontal scroll zone is located on the bottom of the touch pad MEDI...

Page 37: ...e functionality as mouse buttons KEYBOARD The keyboard includes a numeric keypad as well as the Microsoft Windows logo key For information on supported keyboard shortcuts see Key Combinations on page 76 BATTERY CONSERVATION BUTTON Press the battery conservation button to change the battery optimization modes KEYBOARD AND WIRELESS STATUS LIGHTS The lights located above the keyboard indicate the fol...

Page 38: ...led Turns on when the scroll lock function is enabled Turns on when wireless networking is enabled To quickly enable or disable wireless networking press Fn F2 Turns on when a card with Bluetooth wireless technology is enabled NOTE The card with Bluetooth wireless technology is an optional feature so the light turns on only if you ordered the card with your computer For more information see the do...

Page 39: ...e a fire The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer USB CONNECTORS Connect USB devices such as a mouse keyboard or printer You can also connect the optional floppy drive directly to a USB connector using the optional floppy drive cable OPTICAL DRIVE You can install devices such as a DVD drive or other op...

Page 40: ...pressCard slot does not support PC cards IEEE 1394 CONNECTOR Connects devices supporting IEEE 1394 high speed transfer rates such as some digital video cameras 5 IN 1 MEDIA MEMORY CARD READER Provides a fast and convenient way to view and share digital photos music and videos stored on a media memory card The 5 in 1 media memory card reader reads the following digital media memory cards Secure Dig...

Page 41: ... air vents Do not store your computer in a low airflow environment such as a closed briefcase while it is running Restricting the airflow can damage the computer or cause a fire The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer Back View Attach headphones or speakers to the connector Attach a microphone to the ...

Page 42: ...ur computer to a TV Also connects digital audio capable devices using the TV digital audio adapter cable Connects the computer to a network The solid light on the connector provides link status information Off indicates no link green indicates a 10 Mb sec link orange indicates a 100 Mb sec link and yellow indicates a 1000 Mb sec link The blinking yellow light on the connector indicates activity on...

Page 43: ...on on using the modem see the modem documentation supplied with your computer under the Windows Help and Support Center To access the Help and Support Center see Windows Help and Support Center on page 20 Connect USB devices such as a mouse keyboard or printer Connects an external DVI compatible monitor such as a flat panel monitor With an adapter cable you can also connect an external VGA compati...

Page 44: ...ies Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage The computer turns on the fan when the computer gets hot Fan noise is normal and does not indicate a problem with the fan or the computer NOTICE When you disconnect the AC adapter cable from the computer grasp the connector not the cable itself and pull firm...

Page 45: ... Battery on page 60 BATTERY When a battery is installed you can use the computer without connecting the computer to an electrical outlet For more information see Using a 1 battery charge health gauge 2 battery bay latch release 3 battery 4 strike zone 5 cover for optional internal card with Bluetooth wireless technology 6 hard drive 7 air vent 8 mini card modem cover 9 docking device connector 10 ...

Page 46: ...cking device See the Dell documentation that came with your docking device for more information NOTICE Your computer features Undock Go technology that allows you to undock your computer without going into standby mode Because the computer may not automatically go into standby mode when it is undocked be sure the settings in the Power Options control panel do not prohibit the computer from going i...

Page 47: ...P operating system provides a Files and Settings Transfer Wizard to move data from a source computer to a new computer You can transfer data such as E mail messages Toolbar settings Window sizes Internet bookmarks You can transfer the data to the new computer over a network connection or you can store it on a removable media such as a writable CD for transfer to the new computer For transferring i...

Page 48: ... the wizard from the Windows XP CD Next 5 When the Now go to your old computer screen appears go to your old or source computer Do not click Next at this time To copy data from the old computer 1 On the old computer insert the Windows XP Operating System media 2 On the Welcome to Microsoft Windows XP screen click Perform additional tasks 3 Under What do you want to do click Transfer files and sett...

Page 49: ... XP and perform the following steps 1 Open the Files and Settings Transfer Wizard click Start All Programs Accessories System Tools Files and Settings Transfer Wizard 2 When the Files and Settings Transfer Wizard welcome screen appears click Next 3 On the Which computer is this screen click New Computer Next 4 On the Do you have a Windows XP CD screen click I want to create a Wizard Disk in the fo...

Page 50: ...d reads the collected files and settings and applies them to your new computer When all of the settings and files have been applied the Finished screen appears 3 Click Finished and restart the new computer NOTE For more information about this procedure search support dell com for document 154781 What Are The Different Methods To Transfer Files From My Old Computer To My New Dell Computer Using the...

Page 51: ...Setting Up Your Computer 51 ...

Page 52: ...52 Setting Up Your Computer ...

Page 53: ...o view battery charge status check the Power Meter in Power Options see Accessing Power Options Properties on page 59 Battery operating time varies depending on operating conditions NOTE Battery operating time the time the battery can hold a charge decreases over time Depending on how often the battery is used and the conditions under which it is used you may need to purchase a new battery during ...

Page 54: ...ency for advice on disposing of a lithium ion battery See Battery Disposal in the Product Information Guide CAUTION Misuse of the battery may increase the risk of fire or chemical burn Do not puncture incinerate disassemble or expose the battery to temperatures above 65 C 149 F Keep the battery away from children Handle damaged or leaking batteries with extreme care Damaged batteries may leak and ...

Page 55: ...Battery health check by pressing and holding the status button The battery operating time is largely determined by the number of times it is charged After hundreds of charge and discharge cycles batteries lose some charge capacity or battery health That is a battery can show a status of charged but maintain a reduced charge capacity health Check the Battery Charge To check the battery charge press...

Page 56: ...s are installed the low battery warning means that the combined charge of both batteries is approximately 90 percent depleted The computer enters hibernate mode when the battery charge is at a critically low level You can change the settings for the battery alarms in QuickSet or the Power Options Properties window See Configuring Power Management Settings on page 58 for information about accessing...

Page 57: ...lick the Windows Vista Start button and move your mouse over the right triangle beside the lock option to open the Power Options Properties window and then click Sleep Depending on how you set the power management options in the Power Options Properties window or the QuickSet Power Management Wizard you may also use one of the following methods Press the power button Close the display Press Fn Esc...

Page 58: ... or the QuickSet Power Management Wizard you may also use one of the following methods to enter hibernate mode Press the power button Close the display Press Fn Esc I NOTE Some Express Cards may not operate correctly after the computer exits hibernate mode Remove and reinsert the card see Removing an ExpressCard or Blank on page 125 or simply restart reboot your computer To exit hibernate mode pre...

Page 59: ...harge and temperature If necessary the AC adapter then charges the battery and maintains the battery charge NOTE With Dell ExpressCharge when the computer is turned off the AC adapter charges a completely discharged battery to 80 percent in about 1 hour and to 100 percent in approximately 2 hours Charge time is longer with the computer turned on You can leave the battery in the computer for as lon...

Page 60: ...the computer disconnect the AC adapter from the electrical outlet and the computer disconnect the modem from the wall connector and computer and remove any other external cables from the computer NOTICE You must remove all external cables from the computer to avoid possible connector damage To remove the battery 1 If the computer is connected to a docking device docked undock it See the documentat...

Page 61: ...oring a Battery Remove the battery when you store your computer for an extended period of time A battery discharges during prolonged storage After a long storage period recharge the battery fully before you use it See Charging the Battery on page 59 1 battery bay latch release 2 battery 1 2 ...

Page 62: ...62 Using a Battery ...

Page 63: ...Using a Battery 63 ...

Page 64: ...64 Using a Battery ...

Page 65: ...Using a Battery 65 ...

Page 66: ...66 Using a Battery ...

Page 67: ...Using a Battery 67 ...

Page 68: ...68 Using a Battery ...

Page 69: ...Using a Battery 69 ...

Page 70: ...70 Using a Battery ...

Page 71: ...Using a Battery 71 ...

Page 72: ...72 Using a Battery ...

Page 73: ...Using a Battery 73 ...

Page 74: ...74 Using a Battery ...

Page 75: ... keyboard Each key on the keypad has multiple functions The keypad numbers and symbols are marked in blue on the right of the keypad keys To type a number or symbol hold down Fn and press the desired key To enable the keypad press Num Lk The light indicates that the keypad is active To disable the keypad press Num Lk again 9 ...

Page 76: ... tray out of the drive if Dell QuickSet is installed For more information about Dell QuickSet see Dell QuickSet on page 251 Fn F8 Switches the video image to the next display option The options include the integrated display an external monitor and both displays simultaneously Fn and up arrow key Increases brightness on the integrated display only not on an external monitor Fn and down arrow key D...

Page 77: ...f attached Fn Page Dn Decreases the volume of the integrated speakers and external speakers if attached Fn End Enables and disables the integrated speakers and external speakers if attached Windows logo key and m Minimizes all open windows Windows logo key and Shift m Restores all minimized windows This command functions as a toggle to restore minimized windows following the use of the Windows log...

Page 78: ...cycle through programs on the taskbar by using Windows Flip 3 D only if using the Aero interface Windows logo key and SPACEBAR Bring all gadgets to the front and select Window Sidebar if using Windows Sidebar Windows logo key and G Cycles through Sidebar gadgets if using Windows Vista sidebar Windows logo key and U Opens the Ease of Access Center Windows logo key and X Opens the Windows Mobility C...

Page 79: ...liding your finger over the surface To double click an object position the cursor on the object and tap twice on the touch pad or use your thumb to press the left touch pad button twice The touch pad has silk screening on the right side and the bottom to indicate scrolling abilities Scrolling is enabled by default To disable this feature modify the mouse properties within the Control Panel NOTE Th...

Page 80: ... the Control Panel and then click Mouse For information about the Control Panel see the Windows Help and Support Center To access the Help and Support Center see Windows Help and Support Center on page 20 2 In the Mouse Properties window click the Touch Pad tab to adjust touch pad settings 3 Click OK to save the settings and close the window ...

Page 81: ...ice does not change You can press the following keys to adjust display brightness Press Fn and the up arrow key to increase brightness on the integrated display only not on an external monitor Press Fn and the down arrow key to decrease brightness on the integrated display only not on an external monitor NOTE In some cases you will not be able to keep your manual selections after using Sleep Stand...

Page 82: ...rivers must be installed NOTE Use only the Dell installed video drivers which are designed to offer the best performance with your Dell installed operating system If you choose a resolution or color palette that is higher than the display supports the settings adjust automatically to the closest supported values To set the display resolution and refresh rate for your display perform the steps in t...

Page 83: ...the Display 83 3 In the Display Settings window under Resolution slide the slide bar to the left right to decrease increase the screen resolution 4 Click How do I get the best display for further instructions ...

Page 84: ...84 Using the Display ...

Page 85: ...Ds NOTICE Do not press down on the CD or DVD tray when you open or close it Keep the tray closed when you are not using the drive NOTICE Do not move the computer while playing CDs or DVDs 1 Press the eject button on the front of the drive 2 Pull out the tray ...

Page 86: ...ta For more information see the Drivers and Utilities CD the CD is optional and may not be available for your computer or in certain countries 4 Push the tray back into the drive To format CDs for storing data to create music CDs or to copy CDs see the CD software that came with your computer NOTE Ensure that you follow all copyright laws when you create CDs A CD player includes the following basi...

Page 87: ...ection applies only to computers that have a DVD RW drive or a BD RE drive NOTE The types of optical drives offered by Dell may vary by country Pause Move forward within the current track Stop Go to the previous track Eject Go to the next track Stop Restart the current chapter Play Fast forward Pause Fast reverse Advance a single frame while in pause mode Go to the next title or chapter Continuous...

Page 88: ...o Creator 1 Click Start All Programs Roxio Creator Projects Copy 2 Under the Copy tab click Copy Disc 3 To copy the CD DVD or BD If you have one optical drive insert the source disc into the drive ensure that the settings are correct and then click the Copy Disc button to continue The computer reads your source disc and copies the data to a temporary folder on your computer hard drive When prompte...

Page 89: ... be able to write to that disc again if the disc is finalized or closed during the final stage of the disc creation process Use blank DVD RW or BD RE media if you plan to erase rewrite or update information on that disc later CD Writable Drives DVD Writable Drives BD Writable Drives Media Type Read Write Rewritable CD R Yes Yes No CD RW Yes Yes Yes Media Type Read Write Rewritable CD R Yes Yes No ...

Page 90: ...r contact the manufacturer Do not burn a blank CD R or CD RW to its maximum capacity for example do not copy a 650 MB file to a blank 650 MB CD The CD RW drive needs 1 2 MB of blank space to finalize the recording Use a blank CD RW to practice CD recording until you are familiar with CD recording techniques If you make a mistake you can erase the data on the CD RW and try again You can also use bl...

Page 91: ...rent volume level including mute on your computer Either click the QuickSet icon in the taskbar and select or deselect Disable On Screen Volume Meter or press the volume control buttons to enable or disable the Volume Meter on the screen When the meter is enabled adjust the volume with the volume control buttons or by pressing the following keys Press Fn PageUp to increase volume Press Fn PageDn t...

Page 92: ...s 3 Under Resolution click and drag the bar reduce the resolution setting 4 In the drop down menu under Colors click Medium 16 bit 5 Click OK Connecting Your Computer to a TV or Audio Device NOTE Video and audio cables for connecting your computer to a TV or other audio device may not be included with your computer Cables and TV digital audio adapter cables are available for purchase from Dell You...

Page 93: ... PDIF digital audio connector 4 composite video output connector 5 S video connector 1 S video TV out connector 2 component video adapter 3 S PDIF digital audio connector 4 Pr red component video output connector 5 Pb blue component video output connector 6 Y green component video output connector 1 2 5 4 3 2 1 5 4 3 1 2 6 ...

Page 94: ...inning of each subsection to help you determine which method of connection you should use When you finish connecting the video and audio cables between your computer and your TV you must enable your computer to work with the TV See Enabling the Display Settings for a TV on page 108 to ensure that the computer recognizes and works properly with the TV Additionally if you are using S PDIF digital au...

Page 95: ...er 3 Plug the other end of the S video cable into the S video input connector on your TV 4 Plug the single connector end of the audio cable into the headphone connector on your computer 5 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or other audio device 6 Turn on the TV and any audio device that you connected if applicable and then tur...

Page 96: ...PDIF Digital Audio 1 Turn off the computer and the TV and or the audio device that you want to connect 1 S video TV out connector 2 composite video adapter 1 composite video adapter 2 S video cable 3 S PDIF digital audio cable 1 2 1 2 3 ...

Page 97: ...audio cable into the digital audio connector on the composite video adapter cable 6 Plug the other end of the S PDIF digital audio cable into the audio input connector on your TV or audio device 7 Turn on the TV turn on any audio device that you connected if applicable and then turn on the computer 8 See Enabling the Display Settings for a TV on page 108 to ensure that the computer recognizes and ...

Page 98: ...d Audio 1 Turn off the computer and the TV and or audio device that you want to connect 1 audio input connector 2 S video TV out connector 3 composite video adapter 1 composite video adapter 2 composite video cable 3 standard audio cable 2 1 3 1 2 3 ...

Page 99: ...the TV 5 Plug the single connector end of the audio cable into the headphone connector on the computer 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device 7 Turn on the TV turn on any audio device that you connected if applicable and then turn on the computer 8 See Enabling the Display Settings for a TV on page 108 to ...

Page 100: ...100 Using Multimedia Composite Video and S PDIF Digital Audio 1 S video TV out connector 2 composite video adapter 1 composite video adapter 2 composite video cable 3 standard audio cable 1 2 1 2 3 ...

Page 101: ...nnector on the TV 5 Plug one end of the S PDIF digital audio cable in to the S PDIF audio connector on the composite video adapter 6 Plug the other end of the digital audio cable into the S PDIF input connector on your TV or other audio device 7 Turn on the TV turn on any audio device that you connected if applicable and then turn on the computer 8 See Enabling the Display Settings for a TV on pag...

Page 102: ...102 Using Multimedia Component Video and Standard Audio 1 S video TV out connector 2 component video adapter 1 component video adapter 2 component video cable 3 standard audio cable 2 1 1 2 3 ...

Page 103: ... video cable into the component video input connectors on the TV Make sure that the red green and blue colors of the cable match the colors of the TV input connectors 5 Plug the single connector end of the audio cable into the headphone connector on the computer 6 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or audio device 7 Turn on th...

Page 104: ...104 Using Multimedia Component Video and S PDIF Digital Audio 1 S video TV out connector 2 component video adapter 1 2 ...

Page 105: ... S video TV out connector on the computer 3 Plug all three ends of the component video cable into the component video output connectors on the component video adapter Make sure that the red green and blue colors of the cable match the corresponding adapter ports 1 component video adapter 2 component video cable 3 standard audio cable 1 2 3 3 1 2 ...

Page 106: ...o device 7 Turn on the TV turn on any audio device that you connected if applicable and then turn on the computer 8 See Enabling the Display Settings for a TV on page 108 to ensure that the computer recognizes and works properly with the TV Enabling S PDIF Digital Audio If your computer has a DVD drive you can enable digital audio for DVD playback 1 Launch the Cyberlink PowerDVD application 2 Inse...

Page 107: ...ink CL Headphones NOTE The CL headphone feature is available only if your computer has a DVD drive If your computer has a DVD drive you can enable digital audio for DVD playback 1 Launch the Cyberlink PowerDVD program 2 Insert a DVD into the DVD drive If the DVD begins playing click the stop button 3 Click the Settings option 4 Click the DVD option 5 Click the DVD Audio Setting icon 6 Click the ar...

Page 108: ...5 In the display devices section select the appropriate option for using either a single display or multiple displays ensuring that the display settings are correct for your selection Microsoft Windows Vista 1 Click the Windows Vista Start button click Control Panel and then click Appearance and Personalization 2 Under Personalization click Adjust Screen Resolution The Display Properties window ap...

Page 109: ...Using Multimedia 109 ...

Page 110: ...110 Using Multimedia ...

Page 111: ...rovide wizards to help guide you through the process of networking computers For more information about Networking see Windows Help and Support Center on page 20 Connecting a Network or Broadband Modem Cable Before you connect your computer to a network the computer must have a network adapter installed and a network cable connected to it To connect a network cable 1 Connect the network cable to t...

Page 112: ...munications Network Setup Wizard Next Checklist for creating a network NOTE Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 SP2 2 Complete the checklist 3 Return to the Network Setup Wizard and follow the instructions in the wizard ...

Page 113: ...ess The access point or wireless router and the wireless network card in the computer communicate by broadcasting data from their antennas over the air waves What You Need to Establish a WLAN Connection Before you can set up a WLAN you need High speed broadband Internet access such as cable or DSL A broadband modem that is connected and working A wireless router or access point A wireless network ...

Page 114: ...model number are listed on the General tab NOTE If Wireless Network Connection does not appear you may not have a wireless network card The Order Confirmation for Your Computer The order confirmation that you received when you ordered your computer lists the hardware and software that shipped with your computer Setting Up a New WLAN Using a Wireless Router and a Broadband Modem 1 Contact your Inte...

Page 115: ...reless router are connected to the broadband modem NOTE Restart your wireless equipment in the order described below to prevent a potential connection failure 11 Turn on only your broadband modem and wait for at least 2 minutes for the broadband modem to stabilize After 2 minutes proceed to step 12 12 Turn on your wireless router and wait for at least 2 minutes for the wireless router to stabilize...

Page 116: ...ion for your wireless network card Verify the type of wireless network card installed in your computer and then search for that name on the Dell Support website at support dell com For information on the type of wireless network card that is installed in your computer see Checking Your Wireless Network Card on page 113 Determining the Wireless Network Device Manager Depending on the software insta...

Page 117: ...Support Center on page 20 Completing the Connection to the WLAN When you turn on your computer and a network for which your computer is not configured is detected in the area a pop up appears near the network icon in the notification area in the lower right corner of the Windows desktop Follow the instructions provided in any utility prompts that appear on your screen Once you have configured your...

Page 118: ... the indicator is off The wireless activity indicator displays whether your computer s integrated wireless devices are enabled or disabled When you turn the wireless networking function on or off the wireless activity indicator changes to display the status For more information about the Dell QuickSet wireless activity indicator right click the QuickSet icon in the taskbar and select Help Mobile B...

Page 119: ...d Card Utility user s guide for instructions The user s guide is available through the Windows Help and Support Center see Windows Help and Support Center on page 20 or on the CD that accompanied your card if you purchased it separately from your computer Checking Your Dell Mobile Broadband Card Depending on what you selected when you purchased your computer the computer has a variety of configura...

Page 120: ...our computer Use the Dell Mobile Broadband Card Utility to establish and manage a Mobile Broadband network connection to the Internet 1 Click the Dell Mobile Broadband Card Utility icon on the Windows desktop to run the utility 2 Click Connect NOTE The Connect button changes to the Disconnect button 3 Follow the instructions on the screen to manage the network connection with the utility Or 1 Clic...

Page 121: ...Setting Up and Using Networks 121 For more information click Start Control Panel Security Windows Firewall or see Windows Help and Support Center on page 20 ...

Page 122: ...122 Setting Up and Using Networks ...

Page 123: ...two form factors ExpressCard 34 34 mm wide ExpressCard 54 54 mm wide in an L shape with a 34 mm connector The 34 mm card fits into both the 34 mm and 54 mm card slots The 54 mm card only fits into a 54 mm card slot See Specifications on page 265 for information on supported ExpressCards NOTE An ExpressCard is not a bootable device 1 Express Card 34 2 ExpressCard 54 1 2 ...

Page 124: ...he computer automatically detects the card ExpressCards are generally marked with a symbol such as a triangle or an arrow or a label to indicate which end to insert into the slot The cards are keyed to prevent incorrect insertion If card orientation is not clear see the documentation that came with the card CAUTION Before you begin any of the procedures in this section follow the safety instructio...

Page 125: ...ssCard or Blank CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide Press the latch and remove the card or blank For some latches you must press the latch twice once to pop the latch out and then a second time to pop the card out Save a blank to use when no ExpressCard is installed in a slot Blanks protect unused slots from...

Page 126: ...the small size and integrated circuits make smart cards valuable tools for security data storage and special programs Using smart cards can improve system security by combining something a user has the smart card with something only the user should know a PIN to provide more secure user authentication than passwords alone For more information about how to secure your computer see Securing Your Com...

Page 127: ...ard so that the gold contact pad is facing upward and pointing toward the smart card slot 2 Slide the smart card into the smart card slot until the card is completely seated in its connector The smart card will protrude approximately 1 2 inch from the slot If you encounter too much resistance do not force the card Check the card orientation and try again 1 gold contact pad 2 smart card top 1 2 ...

Page 128: ...128 Using Cards 1 smart card slot 2 smart card 3 ExpressCard slot 1 2 3 ...

Page 129: ... secure your computer while traveling see Traveling With Your Computer on page 253 NOTE The smart card feature may not be available on your computer Smart cards are portable credit card shaped devices with internal integrated circuits Using smart cards can improve system security by combining something a user has the smart card with something only the user should know a PIN to provide more secure ...

Page 130: ...he following guidelines Choose passwords that you can remember but not ones that are easy to guess For example do not use the names of family members or pets for passwords It is recommended that you do not write down passwords If you do write it down however ensure that the password is stored in a secure place Do not share passwords with other people Ensure that people are not watching you when yo...

Page 131: ...assword The computer does not specifically prompt you for the administrator password Using an Administrator Password The administrator password is designed to give system administrators or service technicians access to computers for repair or reconfiguration The administrators or technicians can assign identical administrator passwords to groups of computers allowing you to assign a unique primary...

Page 132: ...normal operation from standby mode If the hard drive password is enabled you must enter it each time you turn on the computer A message appears asking for the hard drive password To continue enter your password with no more than eight characters and press Enter If you do not enter a password within 2 minutes the computer returns to its previous operating state If you enter the wrong password a mes...

Page 133: ... your TPM data and encryption keys follow the backup procedures documented in the Broadcom Secure Foundation Getting Started Guide In the event of these backups being incomplete lost or damaged Dell will be unable to assist in the recovery of encrypted data Enabling the TPM Feature 1 Enable the TPM software a Restart the computer and press F2 during the Power On Self Test to enter the system setup...

Page 134: ... 2 Load the security management software a Turn on or restart your computer b When the DELL logo appears press F2 immediately If you wait too long and the Windows logo appears continue to wait until you see the Windows desktop Then shut down your computer and try again c In the drop down menu select Wave EMBASSY Trust Suite and press Enter to create the icons for the software components on the com...

Page 135: ...law enforcement agency If possible obtain the name of the investigating officer NOTE If you know where the computer was lost or stolen call a law enforcement agency in that area If you do not know call a law enforcement agency where you live If the computer belongs to a company notify the security office of the company Contact Dell customer service to report the missing computer Provide the comput...

Page 136: ...g ASF alerts and remote capabilities For more information about Dell s ASF implementation see ASF for Dell Portable Computers and the ASF Administrator s Guide for Dell Portable Computers which are available on the Dell Support website at support dell com Alert Description Chassis Intrusion Physical Security Violation Chass is Intrusion Physical Security Violation Event Cleared The docking device ...

Page 137: ...e display Touch Pad 1 Shut down and turn off your computer 2 Disconnect any attached devices from the computer and from their electrical outlets 3 Remove any installed batteries 4 Moisten a soft lint free cloth with water and wipe it gently across the surface of the touch pad Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest CDs and DVDs NOTICE Always us...

Page 138: ...bottom of the disc the unlabeled side in a straight line from the center to the outer edge of the disc For stubborn dirt try using water or a diluted solution of water and mild soap You can also purchase commercial products that clean discs and provide some protection from dust fingerprints and scratches Cleaning products for CDs are also safe to use on DVDs ...

Page 139: ...n NOTICE The Dell Diagnostics works only on Dell computers NOTE The Drivers and Utilities media is optional and may not ship with your computer Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive NOTE If your computer doe...

Page 140: ...ot System Assessment PSA a series of initial tests of your system board keyboard display memory hard drive etc During the assessment answer any questions that appear If failures are detected during the Pre boot System Assessment write down the error code s and see Contacting Dell on page 263 If the Pre boot System Assessment completes successfully the following message appears Booting Dell Diagnos...

Page 141: ... the Dell Diagnostics Main Menu appears select the test you want to run Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears click the button for the option you want NOTE It is recommended that you select Test System to run a complete test on your computer 2 After you have selected the Test System option from the main menu the following menu appears NOTE I...

Page 142: ...ab described in the following table for more information Extended Test Performs a thorough check of devices in the system This typically can take an hour or more Custom Test Use to test a specific device or customize the tests to be run Symptom Tree This option allows you to select tests based on a symptom of the problem you are having This option lists the most common symptoms Tab Function Result...

Page 143: ...is message may help support personnel diagnose and fix the problem s If an error message occurs in a program see the program s documentation NOTE The procedures in this document were written for the Windows default view so they may not apply if you set your Dell computer to the Windows Classic view Configuration Displays your hardware configuration for the selected device The Dell Diagnostics obta...

Page 144: ...ll see Contacting Dell on page 263 Drive Problems CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide ENSURE THAT MICROSOFT WINDOWS RECOGNIZES THE DRIVE Windows XP Click Start and click My Computer Windows Vista Click the Windows Vista Start button and click Computer If the drive is not listed perform a full scan with your ...

Page 145: ...m is interrupted an error occurs Try closing all programs before you write to the optical TURN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A DISC Windows XP If are using Windows XP see Configuring Power Management Settings on page 58 or search for the keyword standby in Windows Help and Support for information on power management modes Windows Vista If you are using Windows Vista click the Power...

Page 146: ...ot open your e mail attachments 1 In Outlook Express click Tools Options Security 2 Click Do not allow attachments to remove the checkmark as needed CHECK THE TELEPHONE LINE CONNECTION CHECK THE TELEPHONE JACK CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK USE A DIFFERENT TELEPHONE LINE Verify that the telephone line is connected to the jack on the modem the jack has either a green label or...

Page 147: ... the modem is communicating with Windows If all commands receive responses the modem is operating properly ENSURE THAT YOU ARE CONNECTED TO THE INTERNET Ensure that you have subscribed to an Internet provider With the Outlook Express e mail program open click File If Work Offline has a checkmark next to it click the checkmark to remove it and connect to the Internet For help contact your Internet ...

Page 148: ...s you may have to restart your computer to restore computer resources If so run the program that you want to use first OPERATING SYSTEM NOT FOUND Contact Dell see Contacting Dell on page 263 IEEE 1394 Device Problems CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTE Your computer supports only IEEE 1394a standard ENS...

Page 149: ...omputer stops responding NOTICE You may lose data if you are unable to perform an operating system shutdown TURN THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer A program stops responding END THE PROGRAM 1 Press Ctrl S...

Page 150: ... THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION Ensure that the program is compatible with ...

Page 151: ...ure that you are following the memory installation guidelines see Replacing the Memory Module s on page 187 Ensure that the memory you are using is supported by your computer For more information about the type of memory supported by your computer see Memory on page 185 Run the Dell Diagnostics see Dell Diagnostics on page 139 Network Problems CAUTION Before you begin any of the procedures in this...

Page 152: ...152 Troubleshooting RUN THE HARDWARE TROUBLESHOOTER See Troubleshooting Software and Hardware Problems on page 169 ...

Page 153: ... is receiving electrical power but an internal power problem may exist Ensure that the voltage selection switch is set to match the AC power at your location if applicable Ensure that all components and cables are properly installed and securely connected to the system board see System Board on page 236 IF THE POWER LIGHT IS STEADY AMBER A device may be malfunctioning or incorrectly installed Ensu...

Page 154: ...e printer icon 3 Click Properties Ports For a parallel printer ensure that the Print to the following port s setting is LPT1 Printer Port For a USB printer ensure that the Print to the following port s setting is USB Windows Vista 1 Click Start Control Panel Hardware and Sound Printer 2 If the printer is listed right click the printer icon 3 Click Properties and click Ports 4 Adjust the settings a...

Page 155: ...e Product Information Guide No sound from speakers NOTE The volume control in MP3 and other media players may override the Windows volume setting Always check to ensure that the volume on the media player s has not been turned down or off CHECK THE SPEAKER CABLE CONNECTIONS Ensure that the speakers are connected as shown on the setup diagram supplied with the speakers If you purchased a sound card...

Page 156: ...ower right corner of your screen Ensure that the volume is turned up and that the sound is not muted Touch Pad or Mouse Problems CHECK THE TOUCH PAD SETTINGS 1 Click Start Control Panel Printers and Other Hardware Mouse 2 Try adjusting the settings CHECK THE MOUSE CABLE Shut down the computer Disconnect the mouse cable check it for damage and firmly reconnect the cable If you are using a mouse ext...

Page 157: ...s cards however the card is required for troubleshooting purposes If you remove the card store it in a safe and secure location For information about your graphics card go to support dell com The screen is blank NOTE For troubleshooting procedures see the monitor s documentation The screen is difficult to read CHECK THE MONITOR CABLE CONNECTION Ensure that the monitor cable is connected as shown o...

Page 158: ...change or click the Display icon 3 Try different settings for Color quality and Screen resolution Windows Vista 1 Click Start Control Panel Hardware and Sound Personalization Display Settings 2 Adjust Resolution and Colors settings as needed CHECK THE MONITOR SETTINGS See the monitor documentation for instructions on adjusting the contrast and brightness demagnetizing degaussing the monitor and ru...

Page 159: ...extension cables to verify that the computer turns on properly Ensure that the electrical outlet is working by testing it with another device such as a lamp If the power light is blinking amber the computer is receiving electrical power but an internal power problem might exist Ensure that the voltage selection switch is set to match the AC power at your location if applicable Ensure that the proc...

Page 160: ...160 Troubleshooting ...

Page 161: ...Windows Vista Start button Help and Support You can use the system setup program as follows To set or change user selectable features for example your computer password To verify information about the computer s current configuration such as the amount of system memory After you set up the computer run the system setup program to familiarize yourself with your system configuration information and ...

Page 162: ... option is the setting or value for that option You can change settings that appear as white type on the screen Options or values that you cannot change because they are determined by the computer appear less bright The upper right corner of the screen displays help information for the currently highlighted option the lower right corner displays information about the computer System setup key func...

Page 163: ...sabled items appear blue or dimmed without a triangle To reorder a device in the list highlight the device and then press u or d not case sensitive to move the highlighted device up or down Boot sequence changes take effect as soon as you save the changes and exit the system setup program Performing a One Time Boot You can set a one time only boot sequence without entering the system setup program...

Page 164: ...gram 5 When the boot device list appears highlight the device from which you want to boot and press Enter The computer boots to the selected device The next time you reboot the computer the previous boot order is restored ...

Page 165: ...nstallation or configuration is needed NOTICE The Drivers and Utilities media may contain drivers for operating systems that are not on your computer Ensure that you are installing software appropriate for your operating system Many drivers such as the keyboard driver come with your Microsoft Windows operating system You may need to install drivers if you Upgrade your operating system Reinstall yo...

Page 166: ...river or install a new driver see Reinstalling Drivers and Utilities on page 166 Reinstalling Drivers and Utilities NOTICE The Dell Support website at support dell com and your Drivers and Utilities media provide approved drivers for Dell computers If you install drivers obtained from other sources your computer might not work correctly Using Windows Device Driver Rollback If a problem occurs on y...

Page 167: ...pen files and exit any open programs 2 Insert the Drivers and Utilities media In most cases the CD starts running automatically If it does not start Windows Explorer click your CD drive directory to display the CD contents and then double click the autorcd exe file The first time that you run the CD it might prompt you to install setup files Click OK and follow the instructions on the screen to co...

Page 168: ...61 before continuing with the driver installation After extracting the driver files to your hard drive as described in the previous section Windows XP 1 Click Start My Computer Properties Hardware Device Manager 2 Double click the type of device for which you are installing the driver for example Audio or Video 3 Double click the name of the device for which you are installing the driver 4 Click t...

Page 169: ...rating system setup or is detected but incorrectly configured you can use the Hardware Troubleshooter to resolve the incompatibility To start the Hardware Troubleshooter Windows XP 1 Click Start Help and Support 2 Type hardware troubleshooter in the search field and press Enter to start the search 3 In the Fix a Problem section click Hardware Troubleshooter 4 In the Hardware Troubleshooter list se...

Page 170: ...ng the Operating System disc also deletes all data on the hard drive Use the disc only if System Restore did not resolve your operating system problem Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state without affecting data files if changes to the hardware software or other sys...

Page 171: ...sue you may undo the last system restore Undoing the Last System Restore NOTICE Before you undo the last system restore save and close all open files and exit any open programs Do not alter open or delete any files or programs until the system restoration is complete Windows XP 1 Click Start All Programs Accessories System Tools System Restore 2 Click Undo my last restoration and click Next Window...

Page 172: ...our computer are completely reversible NOTICE Make regular backups of your data files System Restore does not monitor your data files or recover them NOTE The procedures in this document were written for the Windows default view so they may not apply if you set your Dell computer to the Windows Classic view Starting System Restore Windows XP NOTICE Before you restore the computer to an earlier ope...

Page 173: ...ystem restoration is complete Windows XP 1 Click Start All Programs Accessories System Tools System Restore 2 Click Undo my last restoration and click Next Windows Vista 1 Click Start 2 In the Start Search box type System Restore and press Enter 3 Click Undo my last restoration and click Next Enabling System Restore NOTE Windows Vista does not disable System Restore regardless of low disk space Th...

Page 174: ... purchased the computer Any programs or files added since you received your computer including data files are permanently deleted from the hard drive Data files include documents spreadsheets e mail messages digital photos music files and so on If possible back up all data before using PC Restore or Factory Image Restore Windows XP Dell PC Restore Using PC Restore 1 Turn on the computer During the...

Page 175: ...om the hard drive you cannot ever recall it and you will never be able to use PC Restore to return your computer operating system to its original state 1 Log on to the computer as a local administrator 2 In Microsoft Windows Explorer go to c dell utilities DSR 3 Double click the filename DSRIRRemv2 exe NOTE If you do not log on as a local administrator a message appears stating that you that you m...

Page 176: ...y Image Restore The Dell Factory Image Restore welcome screen appears 6 Click Next The Confirm Data Deletion screen appears NOTICE If you do not want to proceed with Factory Image Restore click Cancel 7 Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition then click Next The restore process begins and may tak...

Page 177: ...dia may not ship with your computer Reinstalling Windows XP or Windows Vista The reinstallation process can take 1 to 2 hours to complete After you reinstall the operating system you must also reinstall the device drivers virus protection program and other software NOTICE The Operating System media provides options for reinstalling Windows XP The options can overwrite files and possibly affect pro...

Page 178: ...einstalling Software 5 When the boot device list appears highlight CD DVD CD RW Drive and press Enter 6 Press any key to Boot from CD ROM 7 Follow the instructions on the screen to complete the installation ...

Page 179: ...our Dell Product Information Guide A component can be replaced or if purchased separately installed by performing the removal procedure in reverse order Recommended Tools The procedures in this document may require the following tools Small flat blade screwdriver Phillips screwdriver Small plastic scribe Flash BIOS update program see the Dell Support website at support dell com Turning Off Your Co...

Page 180: ...procedures in this section follow the safety instructions in the Product Information Guide NOTICE Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins NOTICE Only a certified service technician should perform repairs on your computer Damage ...

Page 181: ...twork cable first unplug the cable from your computer and then unplug the cable from the network device 4 Disconnect all telephone or network cables from the computer NOTICE To avoid damaging the system board you must remove the main battery before you service the computer 5 Disconnect your computer and all attached devices from their electrical outlets 6 Close the display and turn the computer ov...

Page 182: ...Cards from the PC Card slot 11 Remove any installed modules including a second battery if installed 12 Remove the hard drive see Removing the Hard Drive on page 183 Optical Drive Your computer ships with a fixed optical drive installed NOTICE To help prevent damage to drives store them in a safe dry place when they are not installed in the computer Avoid pressing down on them or placing heavy obje...

Page 183: ...e metal housing of the hard drive CAUTION Before working inside your computer follow the safety instructions located in the Product Information Guide NOTICE To prevent data loss turn off your computer before removing the hard drive Do not remove the hard drive while the computer is on in standby mode or in hibernate mode 1 optical drive 2 indentation for M2 5 x 8 mm security screw 3 notch 2 1 3 ...

Page 184: ...ive bay 1 Follow the procedures in Before You Begin on page 179 2 Turn the computer over and remove the two M3 x 3 mm hard drive screws NOTICE When the hard drive is not in the computer store it in protective antistatic packaging See Protecting Against Electrostatic Discharge in the Product Information Guide 3 Slide the hard drive out of the computer 4 Remove the new drive from its packaging Save ...

Page 185: ... computer Memory Removing the Memory Module s You can increase your computer memory by installing memory modules on the system board See Specifications on page 265 for information on the memory supported by your computer Install only memory modules that are intended for your computer NOTE Memory modules purchased from Dell are covered under your computer warranty CAUTION Before you begin the follo...

Page 186: ... to spread the memory module securing clips 3 If you are replacing a memory module remove the existing module a Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up b Remove the module from the connector at a 45 degree angle ...

Page 187: ... memory module is not installed properly the computer may not boot properly No error message indicates this failure a Align the notch in the module edge connector with the tab in the connector slot b Slide the module firmly into the slot at a 45 degree angle and rotate the module down until it clicks into place If you do not feel the click remove the module and reinstall it 1 memory module 2 secur...

Page 188: ...he AC adapter to your computer and an electrical outlet 4 Turn on the computer As the computer boots it detects the additional memory and automatically updates the system configuration information To confirm the amount of memory installed in the computer In the Microsoft Windows XP operating system right click the My Computer icon on your desktop Click Properties General In the Microsoft Windows V...

Page 189: ...rocedures in Before Working Inside Your Computer on page 180 2 Turn the computer over and loosen the two captive screws on the modem cover 3 Remove the cover from the computer 4 If a modem is not already installed go to step 5 If you are replacing a modem remove the existing modem a Remove the screws securing the modem to the system board and set them aside b Pull straight up on the attached pull ...

Page 190: ...The connectors are keyed to ensure correct insertion If you feel resistance check the connectors and realign the card 2 Align the modem with the screw holes and press the modem into the connector on the system board 3 Install the screws to secure the modem to the system board 1 system board connector 2 M2 x 3 mm screw 3 pull tab 4 modem 5 modem cable 4 5 3 1 2 ...

Page 191: ...m board remove the main battery before you service the computer NOTE Depending on your system the Mini Card may be located under the keyboard or under a cover on the bottom of your system 1 Follow the procedures in Before Working Inside Your Computer on page 180 2 Turn the computer over and loosen the captive screws from the mini card modem cover 3 Place your finger under the cover at the indentat...

Page 192: ... installed go to step 6 If you are replacing a mini card remove the existing card a Disconnect the antenna cables from the mini card NOTE Depending on the type of Mini Card you have not all cables may be in use b Release the mini card by pushing the metal securing clips toward the back of the computer until the card pops up slightly c Lift the mini card out of its connector 1 antenna connectors 2 ...

Page 193: ...Adding and Replacing Parts 193 1 securing clips 2 2 mini card 2 1 ...

Page 194: ... card down into the securing clips until the card clicks into place NOTICE To avoid damaging the mini card never place cables under the card b Connect the antenna cables to the antenna connectors on the mini card by matching the color of the cable to the color of the triangle above the connector Connect the main antenna cable white to the antenna connector with the white triangle Connect the auxil...

Page 195: ...vailable on your card 7 Replace the mini card modem cover Internal Card With Bluetooth Wireless Technology CAUTION Before you begin the following procedure follow the safety instructions in the Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as the back panel on the comput...

Page 196: ...reless technology with your computer the card is already installed 1 Follow the instructions in Before Working Inside Your Computer on page 180 2 Remove the M2 5 x 8 mm screw and remove the card cover from the computer 3 Pull the card out of the compartment so that you can disconnect the card from its cable and remove it from the computer 1 card connector 2 internal card with Bluetooth wireless te...

Page 197: ...g Inside Your Computer on page 180 before working inside the computer NOTICE The hinge cover is fragile and can be damaged if extreme force is used Be careful when removing the hinge cover 1 Follow the instructions in Before Working Inside Your Computer on page 180 NOTICE To help avoid damage to the hinge cover ensure that it is snapped securely into place before you rotate the display open to 180...

Page 198: ...lectrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as the back panel on the computer NOTICE To help prevent damage to the system board remove the main battery see Before Working Inside Your Computer on page 180 before working inside the computer 1 Follow the instructions in Before Working Inside Your Computer on page ...

Page 199: ...slightly forward to provide access to the keyboard connector 5 To disconnect the keyboard cable from the keyboard connector on the system board rotate the keyboard connector latch toward the front of the computer 6 Pull the keyboard cable to slide it out of the keyboard connector on the system board 7 Remove the keyboard 1 keyboard 2 M2 5 x 5 mm screws 2 3 keyboard cable 4 keyboard connector latch...

Page 200: ...ctrostatic discharge Removing the Display Assembly CAUTION Before you begin the following procedure follow the safety instructions in the Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as the back panel on the computer 1 Follow the instructions in Before Working Inside Yo...

Page 201: ...a cables from their secured location 3 Disconnect the antenna cables from the mini card if applicable 4 Turn the computer top side up 5 Remove the hinge cover see Removing the Hinge Cover on page 197 6 Use the pull tab to disconnect the display cable from the system board and then lift up and disengage the display cable from the cable channel 7 Remove the four M2 5 x 5 mm screws two on each side t...

Page 202: ...202 Adding and Replacing Parts 1 keyboard 2 M2 x 5 mm screws 4 3 mini card antenna cables 2 4 display cable connector on system board 5 display cable in cable channel 2 1 5 3 4 ...

Page 203: ...se and ensure that the plastic protectors if present remain on the individual cables 8 Lift the display assembly away from the computer Replacing the Display Assembly 1 Thread the mini card antenna cables back through the hole in the base of the computer so that they are accessible from the bottom of the computer 1 mini card antenna cables 1 ...

Page 204: ...204 Adding and Replacing Parts 2 Align the display assembly over the screw holes in the base of the computer ...

Page 205: ... Cover on page 198 7 If a mini card is installed connect the antenna cables to the card see Mini Card on page 191 If one is not installed tuck the antenna cables into their secured location 8 Replace the mini card cover Display Bezel CAUTION Only trained service technicians are authorized to remove or replace the component covered by the following procedure See your Product Information Guide for c...

Page 206: ... grounding strap or by periodically touching an unpainted metal surface such as the back panel on the computer 1 Follow the instructions in Before Working Inside Your Computer on page 180 2 Remove the display assembly see Removing the Display Assembly on page 200 1 shoulder screws 4 two at the top and two at the bottom 2 screw covers 2 3 M2 5 x 5 mm screws 4 one on each corner 4 rubber screw cover...

Page 207: ...ezel from the display back cover requires extreme care to avoid damage to the bezel 6 Use your fingers to separate the bezel from the display back cover by pulling the lower right corner of the bezel down toward the bottom edge A of the display assembly to clear the tab on the bottom of the lower right corner Then pull the bezel toward the right side of the display assembly to clear the tab on the...

Page 208: ... Replacing Parts 7 Repeat step 6 for the lower left corner of the bezel Then use your fingers to release the snaps around the rest of the bezel and lift it away from the display panel 1 display back cover 2 tabs 1 2 ...

Page 209: ...he four shoulder screws and two screw covers 4 Replace the six rubber screw cover display bumpers around the bezel Display Panel CAUTION Only trained service technicians are authorized to remove or replace the component covered by the following procedure See your Product Information Guide for complete information about safety precautions working inside the computer and protecting against electrost...

Page 210: ...ng an unpainted metal surface on the computer 1 Follow the instructions in Before Working Inside Your Computer on page 180 2 Remove the display assembly see Removing the Display Assembly on page 200 3 Remove the display bezel see Removing the Display Bezel on page 206 4 Loosen the captive ground screw that attaches the display panel ground wire to the display back cover 1 display panel 2 M2 x 3 mm...

Page 211: ... display connector 8 Use the pull tab to disconnect the bottom flex cable connector from the inverter connector Replacing the Display Panel 1 Reconnect the top display cable connector to the top flex cable connector 2 Reconnect the bottom flex cable connector to the inverter connector 3 Replace the display panel inside the display back cover 1 pull tab on bottom flex cable connector 2 top flex cab...

Page 212: ...tions working inside the computer and protecting against electrostatic discharge Removing the Display Latch CAUTION Before you begin the following procedure follow the safety instructions in the Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by touching an unpainted metal surface on the computer 1 Follow the instructions in Bef...

Page 213: ... to secure it into place Coin Cell Battery Removing the Coin Cell Battery CAUTION Before you begin the following procedure follow the safety instructions in the Product Information Guide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as the back panel on the computer 1 spring 2 display latch 2 1 ...

Page 214: ...ge 180 2 Remove the hinge cover see Removing the Hinge Cover on page 197 3 Remove the keyboard see Keyboard on page 198 4 Remove the existing coin cell battery a Disconnect the battery cable connector from the system board b Press the release latch on the side of the coin cell battery compartment and lift up the battery NOTE You may experience slight resistance when you lift the battery because of...

Page 215: ...an FCM with your computer the card is already installed Removing the FCM NOTICE To help prevent damage to the system board remove the main battery see Before Working Inside Your Computer on page 180 before working inside the computer 1 Follow the instructions in Before Working Inside Your Computer on page 180 2 Remove the optical drive see Optical Drive on page 182 3 Remove the hinge cover see Rem...

Page 216: ... 4 Replace the keyboard see Keyboard on page 198 5 Replace the hinge cover see Replacing the Hinge Cover on page 198 6 Replace the optical drive see Optical Drive on page 182 Palm Rest CAUTION Only trained service technicians are authorized to remove or replace the component covered by the following procedure See your Product Information Guide for complete information about safety precautions work...

Page 217: ...m board remove the main battery see Before Working Inside Your Computer on page 180 before working inside the computer 1 Follow the instructions in Before Working Inside Your Computer on page 180 2 Remove the optical drive see Optical Drive on page 182 3 Remove the hinge cover see Removing the Hinge Cover on page 197 4 Remove the display assembly see Removing the Display Assembly on page 200 5 Rem...

Page 218: ...s other computer components you do not need to remove the coin cell battery from the palm rest 7 Remove the coin cell battery if appropriate see Removing the Coin Cell Battery on page 213 8 Turn the computer over and remove the 12 M2 5 x 8 mm screws from the bottom of the computer 9 Turn the computer top side up and disconnect the touch pad connector from the system board 1 M2 5 x 5 mm screws 6 1 ...

Page 219: ...connect the touch pad connector to the system board 3 Reconnect the LED board connector to the system board 4 Replace the coin cell battery see Replacing the Coin Cell Battery on page 215 5 Replace the six M2 5 x 5 mm screws on the top side of the palm rest 6 Turn the computer over and replace the 12 M2 5 x 8 mm screws on the bottom of the computer 1 biometric reader connector 2 touch pad connecto...

Page 220: ...d remove the main battery see Before Working Inside Your Computer on page 180 before working inside the computer 1 Follow the instructions in Before Working Inside Your Computer on page 180 2 Remove the hinge cover see Removing the Hinge Cover on page 197 3 Remove the display assembly see Replacing the Display Assembly on page 203 4 Remove the keyboard see Keyboard on page 198 5 Remove the palm re...

Page 221: ...to secure the speakers in place two on each speaker 4 Re route the speaker cables into the cable guides and re adhere the tape to secure the speaker cables in place on the computer base USB Port Board Removing the USB Port Board CAUTION Before you begin the following procedure follow the safety instructions in the Product Information Guide 1 M2 5 x 5 mm screws 4 2 cable guides 3 tape 4 speakers 2 ...

Page 222: ...omputer on page 180 before working inside the computer 1 Follow the instructions in Before Working Inside Your Computer on page 180 2 Remove the hinge cover see Removing the Hinge Cover on page 197 3 Remove the keyboard see Keyboard on page 198 4 Remove the display assembly see Removing the Display Assembly on page 200 5 Remove the palm rest see Removing the Palm Rest on page 217 6 Disconnect the ...

Page 223: ...the computer base and the other side of the board over the pin 2 Replace the M2 5 x 5 mm screw 3 Reconnect the cable to the system board 4 Replace the palm rest see Replacing the Palm Rest on page 219 1 USB port board 2 M2 5 x 5 mm screw 3 notch 4 USB port 5 board connector 5 system board connector 6 tab 7 pin 1 2 5 3 4 6 7 ...

Page 224: ...uide NOTICE To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as the back panel on the computer NOTICE To help prevent damage to the system board remove the main battery see Before Working Inside Your Computer on page 180 before working inside the computer 1 Follow the instructions in Before Working Inside ...

Page 225: ...to tear the pad b Place the pad s adhesive side against the part of the thermal cooling assembly that will cover the new processor and press it into place NOTE If you are replacing the thermal cooling assembly without removing and replacing a new processor it is not necessary to clean the surface of the processor 2 Place the processor thermal cooling assembly over the processor 1 processor thermal...

Page 226: ...the processor down on the substrate on which the die is mounted while turning the cam screw to prevent intermittent contact between the cam screw and processor NOTICE To avoid damage to the processor hold the screwdriver so that it is perpendicular to the processor when turning the cam screw NOTICE To help prevent damage to the system board remove the main battery see Before Working Inside Your Co...

Page 227: ...essor module 7 To loosen the ZIF socket use a small flat blade screwdriver and rotate the ZIF socket cam screw counterclockwise until it comes to the cam stop NOTE The ZIF socket cam screw secures the processor to the system board Take note of the arrow on the ZIF socket cam screw which indicates the direction to turn the cam screw 8 Lift the processor module from the ZIF socket 1 ZIF socket cam s...

Page 228: ...r more corners of the module are higher than the others the module is not seated correctly 2 Tighten the ZIF socket by turning the cam screw clockwise to secure the processor module to the system board NOTE When you replace the processor thermal cooling assembly be sure to place a new thermal pad on the part of the thermal cooling assembly that covers the processor 3 Replace the processor thermal ...

Page 229: ...e 180 2 Remove the hinge cover see Removing the Hinge Cover on page 197 3 Remove the keyboard see Keyboard on page 198 4 Remove the display assembly see Removing the Display Assembly on page 200 5 Remove the palm rest see Removing the Palm Rest on page 217 NOTE Remove the video card thermal cooling assembly as a single unit Do not separate the thermal cooling assembly from the video card 6 Loosen ...

Page 230: ...s down NOTE The video card thermal cooling assembly is labeled PUSH HERE 2 Tighten the four captive screws on the video card thermal cooling assembly System Fan s Removing the System Fan s CAUTION Before you begin the following procedure follow the safety instructions in the Product Information Guide 1 captive screws 2 video card thermal cooling assembly 3 system board connector 1 3 2 ...

Page 231: ...age 180 before working inside the computer 1 Follow the instructions in Before Working Inside Your Computer on page 180 2 Remove the hinge cover see Removing the Hinge Cover on page 197 3 Remove the keyboard see Keyboard on page 198 4 Remove the display assembly see Removing the Display Assembly on page 200 5 Remove the palm rest see Removing the Palm Rest on page 217 6 Remove the two M2 5 x 5 mm ...

Page 232: ...232 Adding and Replacing Parts 1 fan for processor thermal cooling assembly 2 M2 5 x 5 mm screws 2 3 fan cable 4 fan cable system board connector 1 2 4 3 ...

Page 233: ...own 2 Tighten the two M2 5 x 5 mm screws on the system fan ExpressCard Cage CAUTION Before you begin the following procedure follow the safety instructions in the Product Information Guide 1 fan for video card thermal cooling assembly if installed 2 M2 5 x 5 mm screws 2 3 fan cable 4 fan cable system board connector 1 2 4 3 ...

Page 234: ... working inside the computer 1 Follow the instructions in Before Working Inside Your Computer on page 180 2 Remove the hard drive see Removing the Hard Drive on page 183 3 Remove the optical drive see Optical Drive on page 182 4 Remove the hinge cover see Removing the Hinge Cover on page 197 5 Remove the keyboard see Keyboard on page 198 6 Remove the display assembly see Replacing the Display Asse...

Page 235: ...ide Your Computer on page 180 before working inside the computer 1 Follow the instructions in Before Working Inside Your Computer on page 180 2 Remove the optical drive see Optical Drive on page 182 3 Remove the hinge cover see Removing the Hinge Cover on page 197 4 Remove the display assembly see Removing the Display Assembly on page 200 5 Remove the keyboard see Keyboard on page 198 6 Remove the...

Page 236: ...echnicians are authorized to remove or replace the component covered by the following procedure See your Product Information Guide for complete information about safety precautions working inside the computer and protecting against electrostatic discharge Removing the System Board CAUTION Before you begin the following procedure follow the safety instructions in the Product Information Guide 1 sma...

Page 237: ...w the instructions in Before Working Inside Your Computer on page 180 2 Remove the hard drive see Removing the Hard Drive on page 183 3 Remove the optical drive see Optical Drive on page 182 4 Remove the memory module s see Removing the Memory Module s on page 185 5 Remove the modem see Removing the Modem on page 189 6 Remove the mini card see Mini Card on page 191 7 Remove the hinge cover see Rem...

Page 238: ...238 Adding and Replacing Parts 1 ExpressCard connector 2 ExpressCard connector on system board 1 2 ...

Page 239: ...with Bluetooth wireless technology from the system board 15 Disconnect the subwoofer connector from the system board 16 Disconnect the USB port board connector from the system board 17 Disconnect the fan connector s from the system board 1 USB port board connector 2 ExpressCard connector 3 smart card reader connector 4 internal card with Bluetooth wireless technology connector 5 speaker connector ...

Page 240: ...mal cooling unit heat sink from the video card 19 Remove the processor thermal cooling assembly see Removing the Processor Thermal Cooling Assembly on page 224 20 Remove the processor see Removing the Processor Module on page 226 21 Remove the docking frame a Remove the two docking frame screws b Lift the docking frame away from the system board 22 Remove the four M2 5 x 5 mm screws from the syste...

Page 241: ... of the computer facing you grasp the upper right corner of the system board and lift it slightly b Pull the system board assembly away from you toward the front of the computer and slightly to the right at the same time use your left hand to release the audio connectors by pulling the side of the computer base slightly to the left 1 system board M2 5 x 5 mm screws 4 1 ...

Page 242: ...rogram CD to flash the BIOS press F12 before inserting the CD so that you can set up the computer to boot from a CD this one time only Otherwise you must enter the system setup program to change the default boot order 3 Insert the flash BIOS update program CD that accompanied the replacement system board into the optical drive Follow the instructions that appear on the screen See Flashing the BIOS...

Page 243: ...fore Working Inside Your Computer on page 180 before working inside the computer 1 Follow the instructions in Before Working Inside Your Computer on page 180 2 Remove the hinge cover see Removing the Hinge Cover on page 197 3 Remove the keyboard see Keyboard on page 198 4 Remove the display assembly see Removing the Display Assembly on page 200 5 Remove the palm rest see Replacing the Palm Rest on...

Page 244: ...g Parts 8 Remove the screw in the battery latch assembly When you remove the screw the battery latch release on the bottom of the computer will also be removed 1 ExpressCard cage 2 M2 5 x 5 mm screws 4 3 hard drive bay 1 2 3 ...

Page 245: ...Adding and Replacing Parts 245 9 Remove the spring from the hook on the computer base by lifting it up and away with a screwdriver or a plastic scribe 1 screw 2 battery latch assembly 1 2 2 1 ...

Page 246: ...s it into place 2 Using a small screwdriver hook the spring over the hook on the computer base 3 Place the battery latch release under the computer base line it up with the hole in the base and then replace the screw in the assembly Ensure that the newly installed latch moves smoothly and freely when pushed and released 4 Replace the hard drive bay and reinsert the four M2 x 3 mm screws 5 Replace ...

Page 247: ...me only Otherwise you must enter the system setup program to change the default boot order 2 Insert the BIOS update program CD and turn on the computer NOTICE Do not interrupt this process once it begins Doing so may cause system damage Follow the instructions that appear on the screen The computer continues to boot and updates the new BIOS When the flash update is complete the computer will autom...

Page 248: ...ts Video Connector S Video TV Out Connector Pin Signal 1 USB5V 2 USBP 3 USBP 4 GND Pin Signal Pin Signal 1 CRT_R 9 5V 2 CRT_G 10 GND 3 CRT_B 11 MONITOR_DETECT 4 NC 12 DDC_DATA 5 GND 13 CRT_HS 6 GND 14 CRT_VS 7 GND 15 DDC_CLK 8 GND ...

Page 249: ...Adding and Replacing Parts 249 IEEE 1394 Connector S Video Pin Signal 1 GND 2 GND 3 DLUMA L 4 DCRMA L Composite Video Pin Signal 5 NC 6 DCMPS L 7 GND Pin Signal 1 TPB 2 TPB 3 TPA 4 TPA ...

Page 250: ...250 Adding and Replacing Parts ...

Page 251: ...ngs Network connectivity Power management Display System information Depending on what you want to do in Dell QuickSet you can start it by either clicking double clicking or right clicking the QuickSet icon in the Microsoft Windows taskbar The taskbar is located in the lower right corner of your screen For more information about QuickSet right click the QuickSet icon and select Help ...

Page 252: ...252 Dell QuickSet ...

Page 253: ...t offers coded identification tags Packing the Computer Remove any external devices attached to the computer and store them in a safe place Remove any cables attached to installed cards and remove any extended cards See Using Cards on page 123 To make the computer as light as possible replace any devices installed in the module bay with the Dell TravelLite module Fully charge the main battery and ...

Page 254: ... wireless activity on your computer to maximize battery operating time To disable wireless activity press Fn F2 Consider changing your power management options to maximize battery operating time See Conserving Battery Power on page 56 If you are traveling internationally carry proof of ownership or of your right to use the computer if it is company owned to speed your passage through customs Inves...

Page 255: ...y available in case you are asked to turn on the computer Prior to entering the airplane verify that using a computer is permitted Some airlines forbid the use of electronic devices during flight All airlines forbid the use of electronic devices during takeoff and landing ...

Page 256: ...256 Traveling With Your Computer ...

Page 257: ...upport dell com for help with installation and troubleshooting procedures See Online Services on page 258 for a more extensive list of Dell Support online 5 If the preceding steps have not resolved the problem see Contacting Dell on page 263 NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures NOTE Dell s Express Ser...

Page 258: ...t is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to support dell com and click DellConnect Online Services You can learn about Dell products and services on the following websites www dell com www dell com ap Asian Pacific co...

Page 259: ...all AutoTech use your touch tone telephone to select the subjects that correspond to your questions For the telephone number to call for your region see Contacting Dell on page 263 Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the informat...

Page 260: ... Checklist on page 262 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 139 4 Include any accessories that belong with the item s being returned power cables software floppy disks guides and so on if the return is for credit 5 Pack the equipment to be returned in the original or equivalent packing materials You are responsi...

Page 261: ...call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available CAUTION Before working inside your computer follow the safety instructions in your Product Information Guide ...

Page 262: ...ion Devices Expansion cards Are you connected to a network Yes No Network version and network adapter Programs and versions See your operating system documentation to determine the contents of the system s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell Error message beep code or diagnostic code Description of ...

Page 263: ...support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate serv...

Page 264: ...264 Getting Help ...

Page 265: ...MB shared 2 MB or 4 MB External bus frequency front side bus 800 MHz System Information System chip set Mobile Intel PM965 Express Data bus width 64 bits DRAM bus width dual channel bus Processor address bus width 36 bits Flash EPROM 2 MB PCI bus PCI Express used for video controllers 32 bits x16 ExpressCard NOTE The ExpressCard slot is designed only for ExpressCards It does NOT support PC Cards P...

Page 266: ...M DDR II supports DDR II 667 MHz up to 4 GB w 36 bit addressing Minimum memory 1 GB via 2 x 512 MB SoDimms Maximum memory 4 GB via 2 x 2 GB SoDimms NOTE In order to obtain dual channel bandwidth capability both memory slots must be populated with the same size memory modules 5 in 1 media memory card reader 5 in 1 media memory card controller Ricoh R5C833 5 in 1 media memory card connector 5 in 1 c...

Page 267: ...onnector DVI D Digital Video Interface 24 pin connector Communications Modem Type V 92 Data Fax 56K MDC Controller softmodem Interface internal HDA High Definition Audio bus Network adapter 10 100 1000 Ethernet LAN on system board Wireless internal PCI e Mini Card WLAN support internal card with Bluetooth wireless technology Video NOTE Your computer comes in different configurations with different...

Page 268: ...in connector stereo headphones speakers connector Speaker stereo 2W per channel main speakers Internal speaker amplifier 2W per channel main amplifier Volume controls keyboard shortcuts program menus media control buttons Audio controller IDT STAC9205 codec Display Type active matrix TFT WXGA WUXGA Overall Mechanical Dimensions Height 245 0 mm 9 64 inches Width 383 0 mm 15 inches Diagonal 454 5 mm...

Page 269: ...el with backlight typical 7 54 W Controls brightness can be controlled through keyboard shortcuts Keyboard Number of keys 87 U S and Canada 88 Europe 91 Japan Layout QWERTY AZERTY Kanji Touch Pad X Y position resolution graphics table mode 240 cpi Size Width 73 0 mm 2 88 inch sensor active area Height 42 9 mm 1 69 inch rectangle Battery Type 9 cell smart lithium ion 484g Dimensions Depth 88 5 mm 3...

Page 270: ...or more information on battery life Life span approximate 300 discharge charge cycles Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F AC Adapter NOTE For optimum system performance always use a 130 Watt adapter Using less powerful AC adapters may cause you to receive a Warning message and may also cause your computer to experience a degradation in performance Input ...

Page 271: ... Depth 288 mm 11 3 inches Weight with 9 cell battery With optical drive 3 96 kg 8 7 lb Environmental Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity Operating 10 to 90 noncondensing Storage 5 to 95 noncondensing Maximum vibration using a random vibration spectrum that simulates user environment Operating 0 66 GRMS Storage 1 3 GRMS Maximum shock mea...

Page 272: ...272 Specifications Storage 163 G Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Environmental continued ...

Page 273: ...terference with radio and television reception This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including inter...

Page 274: ...t outlet so that the system and the receiver are on different branch circuits If necessary consult a representative of Dell Inc or an experienced radio television technician for additional suggestions The following information is provided on the device or devices covered in this document in compliance with the FCC regulations Product name Dell Precision M6300 Model number PP05XA Company name Dell ...

Page 275: ...A feature that helps to control display brightness antivirus software A program designed to identify quarantine and or delete viruses from your computer ASF alert standards format A standard to define a mechanism for reporting hardware and software alerts to a management console ASF is designed to be platform and operating system independent B battery life span The length of time years during whic...

Page 276: ...puter A byte is usually equal to 8 bits C C Celsius A temperature measurement scale where 0 is the freezing point and 100 is the boiling point of water cache A special high speed storage mechanism which can be either a reserved section of main memory or an independent high speed storage device The cache enhances the efficiency of many processor operations L1 cache Primary cache stored inside the p...

Page 277: ...r and devices CRIMM continuity rambus in line memory module A special module that has no memory chips and is used to fill unused RIMM slots cursor The marker on a display or screen that shows where the next keyboard touch pad or mouse action will occur It often is a blinking solid line an underline character or a small arrow D DDR SDRAM double data rate SDRAM A type of SDRAM that doubles the data ...

Page 278: ...em to control a device such as a printer Many devices do not work properly if the correct driver is not installed in the computer DSL Digital Subscriber Line A technology that provides a constant high speed Internet connection through an analog telephone line dual core A technology in which two physical computational units exist inside a single processor package thereby increasing computing effici...

Page 279: ...d in some computers expanding the capabilities of the computer Examples include video modem and sound cards expansion slot A connector on the system board in some computers where you insert an expansion card connecting it to the system bus ExpressCard A removable I O card adhering to the PCMCIA standard Modems and network adapters are common types of ExpressCards ExpressCards support both the PCI ...

Page 280: ...avity A measurement of weight and force GB gigabyte A measurement of data storage that equals 1024 MB 1 073 741 824 bytes When used to refer to hard drive storage the term is often rounded to 1 000 000 000 bytes GHz gigahertz A measurement of frequency that equals one thousand million Hz or one thousand MHz The speeds for computer processors buses and interfaces are often measured in GHz graphics ...

Page 281: ...d to connect IEEE 1394 compatible devices such as digital cameras and DVD players to the computer infrared sensor A port that allows you to transfer data between the computer and infrared compatible devices without using a cable connection integrated Usually refers to components that are physically located on the computer s system board Also referred to as built in I O input output An operation or...

Page 282: ...a network WAN LCD liquid crystal display The technology used by portable computer and flat panel displays LED light emitting diode An electronic component that emits light to indicate the status of the computer local bus A data bus that provides a fast throughput for devices to the processor LPT line print terminal The designation for a parallel connection to a printer or other parallel device M M...

Page 283: ... such as modems and NICs A Mini PCI card is a small external card that is functionally equivalent to a standard PCI expansion card Mini Card A small card designed for integrated peripherals such as communication NICs The Mini Card is functionally equivalent to a standard PCI expansion card modem A device that allows your computer to communicate with other computers over analog telephone lines Thre...

Page 284: ...t interconnect PCI is a local bus that supports 32 and 64 bit data paths providing a high speed data path between the processor and devices such as video drives and networks PCI Express A modification to the PCI interface that boosts the data transfer rate between the processor and the devices attached to it PCI Express can transfer data at speeds from 250 MB sec to 4 GB sec If the PCI Express chi...

Page 285: ...own your computer readme file A text file included with a software package or hardware product Typically readme files provide installation information and describe new product enhancements or corrections that have not yet been documented read only Data and or files you can view but cannot edit or delete A file can have read only status if It resides on a physically write protected floppy disk CD o...

Page 286: ...nect devices to a computer such as hard drives CD drives printers and scanners The SCSI can connect many devices using a single controller Each device is accessed by an individual identification number on the SCSI controller bus SDRAM synchronous dynamic random access memory A type of DRAM that is synchronized with the optimal clock speed of the processor serial connector An I O port often used to...

Page 287: ...ltage drops more than 20 percent below the normal AC line voltage level Network connections cannot be protected by surge protectors Always disconnect the network cable from the network connector during electrical storms SVGA super video graphics array A video standard for video cards and controllers Typical SVGA resolutions are 800 x 600 and 1024 x 768 The number of colors and resolution that a pr...

Page 288: ...wer supply A backup power source used when the electrical power fails or drops to an unacceptable voltage level A UPS keeps a computer running for a limited amount of time when there is no electrical power UPS systems typically provide surge suppression and may also provide voltage regulation Small UPS systems provide battery power for a few minutes to enable you to shut down your computer USB uni...

Page 289: ...m one computer to another through an infected disk software downloaded from the Internet or e mail attachments When an infected program starts its embedded virus also starts A common type of virus is a boot virus which is stored in the boot sectors of a floppy disk If the floppy disk is left in the drive when the computer is shut down and then turned on the computer is infected when it reads the b...

Page 290: ...ndard for video cards and controllers that supports resolutions up to 1024 x 768 Z ZIF zero insertion force A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket Zip A popular data compression format Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of...

Page 291: ...Glossary 291 ...

Page 292: ...292 Glossary ...

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