2c
Is the problem recovered?
The task is
complete.
Go to action 3b.
2d
Ensure that the print media is not curled.
Is the problem recovered?
The task is
complete.
Go to action 3a.
2e Is the print media damp?
Go to
action 3c.
Go to action 3a.
3a
Fan the print media.
Is the problem recovered?
The task is
complete.
Go to action 3b.
3b
Wipe the retard roller in the tray 1 with a cloth
moistened with water.
Is the problem recovered?
The task is
complete.
Go to action 4b.
3c
Turn over the print media.
Is the problem recovered?
The task is
complete.
Go to action 4a.
4a
Use print media that is not damp.
Is the problem recovered?
The task is
complete.
Go to action 3a.
4b
Replace the print cartridges if you have a spare.
See
"Installing the Print Cartridges"
.
Is the problem recovered?
The task is
complete.
Contact Dell.
Regi jam
Action
Yes
No
1
Ensure that the print cartridges are installed correctly. See
"Installing the Print
Cartridges"
.
Is the problem recovered?
The task is
complete.
Go to action
2.
2
Replace the print cartridges. See
"Installing the Print Cartridges"
.
Is the problem recovered?
The task is
complete.
Contact Dell.
Exit Jam
Ensure the fuser is installed correctly.
Action
Yes
No
1
Replace the fuser. See
"Replacing the Fuser"
.
Is the problem recovered?
The task is complete. Go to action 2.
2
Replace the print cartridge. See
"Installing the Print Cartridges"
.
Is the problem recovered?
The task is complete. Contact Dell.
Multi-feed jam
Action
Yes
No
If using Coated paper, go to action 2a.