Dell 2135CN, Service Manual

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Chapter 1 Troubleshooting
Version 2 2008.03.31
If some of the words on an incoming fax are stretched, check and try the action below.
1) The fax machine sending you the fax had a temporary document jam.
If there are lines on the documents you send, check and try the action below.
1) Check your scan glass for marks and clean it.
The printer dials a number, but the connection with another fax machine fails. Check and try the action
below.
1) The other fax machine may be turned off, out of paper, or cannot answer incoming calls. Speak
with the other machine operator and ask her/him to sort out the problem.
If documents are not stored in the memory, check and try the action below.
1) There may not be enough memory to store the document. If the display shows a Memory Full mes-
sage, delete any documents you no longer need from the memory and then restore the document,
or wait for the job in progress (e.g., a fax transmission or reception) to complete.
If blank areas appear at the bottom of each page or on other pages, with a small strip of text at the top.
Check and try the action below.
1) You may have chosen the wrong paper settings in the user option setting. See "Print Media Guide-
lines" on page 135.
If printer will not send or receive faxes, check and try the action below.
1) Ensure that the country code is set correctly under SETUP
→
Admin Menu
→
Fax Settings
→
Country.
If error often occurs during a fax transmission or reception, check and try the action below.
1) Reduce the modem speed under SETUP
→
Admin Menu
→
Fax Settings
→
Modem Speed.