Dell 2135CN, Service Manual

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Chapter 1 Troubleshooting
Version 1 2008.02.01
FIP-1. 88 Insert Print Cart. 093-970/093-971/093-972/093-973
Step Check
Remedy
Yes No
Possible causative parts:
TONER CARTRIDGE (K) (PL5.1.21)
TONER CARTRIDGE (C) (PL5.1.22)
TONER CARTRIDGE (M) (PL5.1.23)
TONER CARTRIDGE (Y) (PL5.1.24)
PWBA MCU (PL10.7.7)
1
Does the error still occur when the power is turned OFF and
ON?
Go to step 2. End of work.
2
Checking the Toner Type
Is the Dell Toner seated?
Go to step 3.
Change the Toner
Type setting to
Non-Dell Toner.
3
Checking after reseating the TONER CARTRIDGE (Y/M/C/
K)
Reseat the TONER CARTRIDGE (Y/M/C/K), and check
that the lock key is in the lock position.
Does the error still occur when the power is turned OFF and
ON?
Go to step 4. End of work.
4
Checking after replacing the TONER CARTRIDGE (Y/M/C/
K)
Replace the TONER CARTRIDGE (Y/M/C/K). (Refer to
Removal 7/Replacement 53.)
Does the error still occur when the power is turned OFF and
ON?
Go to step 5. End of work.
5
Checking the HARN ASSY TONER CRUM for continuity
Disconnect J31 from the PWBA MCU.
Disconnect J311 (Y), J312 (M), J313 (C) or J324 (K) from
the connector CRUM.
Is each cable of J31 <=> J311, J312, J313 or J324
continuous?
Go to step 6.
Replace the
HARN ASSY
TONER CRUM
6
Checking after reseating the PWBA MCU
Reseat the PWBA MCU. (Refer to Removal31/Replacement
29.)
Does the error still occur when the power is turned OFF and
ON? Replace the
PWBA
MCU.(Refer to
Removal 31/
Replacement 29.)
End of work.