Dell 2135CN, Service Manual

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Chapter 1 Troubleshooting
Version 2 2008.03.31
5
Is the selecting of software correct?
Checked by the following procedures.
1) Select the [Dell MFP Laser 2135cn scanner] in the
[Scanners and Cameras] of the [Printers and Other
Hardware] of the [Control Panel] and then open the
[Properties]. (click the right button of the mouse or
[Properties] button)
2) Select the [Properties] and then select the [Events] tab of
the [Dell MFP Laser 2135cn Scanner Properties] screen.
For Windows XP/Vista/Server 2003
3) Check that the [Start this program] displays the [2135cn
MFP Scan Button Manager] and the [Select an event] is set
correctly.
For Windows 2000
3) Check that the [2135cn MPF Scan Button Manager] is
checked and the [Scanner events] is set correctly.
Retry the
scanning. If the
message [Select
the program to
launch for this
action] appears on
the PC monitor,
select the [2135cn
MFP Scan button
Manager] within
30 seconds.
If the error
occurred again,
replace the PWBA
CONT AIO.
(Removal 24/
Replacement 36)
Set the [Events]
tab menu of the
[Dell MFP Laser
2135cn Scanner
Property]
correctly.
Step Check
Remedy
Yes No