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Chapter 1 Troubleshooting

Version 3 2008.06.13

Flows 48 Communication 033-511/033-782/033-799/034-508/035-702/035-704/035-705/

035-708/035-709/035-710/035-716/035-717/035-728/035-729/035-737/035-
739/035-740/035-742

Replace the PWBA FAX. (Removal 23/
Replacement 37) and the PWBA CONT
AIO.(Removal 64/Replacement 58)

Yes

Check whether the version of the
firmware is the latest, referring to the
Printer Information via the Tool Box.
Checked by [Printer Information] of the
[Printer Settings Report] tab in Tool
Box.
For the latest version information, refer
to the Dell Support Web Site.
Is the firmware the latest version?

No

END, check the receiving
side fax machine.

Yes

Checking the telephone line connection
Reconnect the telephone line
connector.
Does the error still occur when faxing?

No

END

Yes

Checking the receiving side fax
Send the fax data to known good fax
machine.
Does the error still occur when faxing?

No

Yes

Checking the error
Turn off and on the power.
Does the error still occur when faxing?

No

END

Download the latest version of
the firmware from the Dell
Support Web Site.

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Summary of Contents for 2135CN

Page 1: ...Dell 2135cn Service Manual 09 Oct 2009 ...

Page 2: ...ten permission of Dell Inc is strictly forbidden Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own ...

Page 3: ...ce error code changed Flow 117added FIP 1 3 to 1 5 1 17 to 1 24 1 26 to 1 37 1 40 to47 1 50 1 53 1 57 1 58 1 60 1 64 to 1 69 1 90 to 91 corrected FIP 1 38 1 39 1 62 1 63 reference number changed FIP 1 48 1 49 1 51 1 52 1 54 to 1 56 1 59 added 4 4 additional flows etc FIP 1P1 1 P6 1 P8 1 P11 corrected FIP Copy Error added Section 2 Operation of Diagnostic 3 1 illustration changed 3 7 menu corrected...

Page 4: ...ction 2 Operation of Diagnostic 4 2 4 illustration changed Section 3 Removal and Replacement Procedures RRPs 1 Addition of an ADF ASSY simple substance etc Removal Flows Replacement Flows Removal 2 Removal 11 Removal 35 Removal 47 Removal 59 Removal 60 Removal 61 Replacement 1 Replacement 2 Replacement 32 Replacement 47 Removal 49 Replacement 58 Replacement 61 Section 5 Parts List Customer Replace...

Page 5: ...9 4 2th version issued Section 1 FIP Flows18 FIP1 18 The download procedure of FW by the downlo ad mode was added Only 016 317 Flows18 1 The download procedure of FW by the download mode was added 016 340 Flows20 FIP1 20 The download procedure of FW by the download mode was added 016 370 4 3th October 09 2009 4 3th version issued Section 1 FIP Flows23 FIP1 23 Memory Full 016 700 The content of flo...

Page 6: ... for accidental or incidental damages resulting from technical or editorial errors or omissions in this manual the issue of this manual the execution of descriptions in this manual or the use of this manual This document is protected by copyright Do not photocopy or duplicate any part of this document in any form without written permission from Dell Inc ...

Page 7: ...ay result If instructions are not observed injuries to workers or physical damage to assets including this laser printer may result Essentials for procedures steps rules and others Reference Incidental information to descriptions 3 Related documents Instruction manuals standard manuals Describe the operation and handling of this laser printer Performance specifications Describe in detail various s...

Page 8: ...iving attention to safety 4 1 Power source Keep the power plug disconnected during the maintenance operation to prevent electric shock burns and other damages If the power supply should be kept connected to measure voltage or for other similar reasons take sufficient care to prevent electric shock by following the procedures in this manual While the printer is on never touch live parts if not requ...

Page 9: ...e printer to confirm the operation of driving part 4 3 High temperature units When servicing high temperature units securing unit etc be sure to turn them off to prevent burns injuries and other troubles Remove the power plug and start service processes after they have cooled down sufficiently Because high temperature units are still hot after they complete an operation wait at least 40 minutes be...

Page 10: ...g component PWBA HYUI There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer Dispose the battery according to the manufacturer s instruction Mnt00003KA PWBA CONT AIO ...

Page 11: ...n this manual You should be well aware that the laser beams are capable of injuring you and other people near the printer Laser beams have features as follows Frequencies are smaller in width than other beams sun and electric bulbs and phases are uniform so that high monochromatic and convergence performance can be obtained and thin beams of light can reach places at a long distance Being highly c...

Page 12: ...ing caution labels Warning labels and caution labels are attached to this laser printer to prevent accidents Check those labels for peeling or stains when servicing the printer 4 6 1 Caution label for high temperature units Mnt00005KA ...

Page 13: ...viii Version 1 2008 02 01 4 6 2 Caution label for toner cartridges Mnt00006KA ...

Page 14: ...ix Version 1 2008 02 01 Wsb00007KA ...

Page 15: ...x Version 1 2008 02 01 4 6 3 Caution label for SSI and tray Mnt00008KA ...

Page 16: ...xi Version 1 2008 02 01 4 6 4 Caution label for ROS Mnt00009KA ...

Page 17: ...xii Version 1 2008 02 01 4 6 5 Caution label for transfer belt and PHD unit Mnt00010KA ...

Page 18: ...xiii Version 3 2008 06 13 Unpacking the Printer Take extreme care to avoid personal injuries Check the printer for evidence of any damages Peel all tapes off the printer Mnt00011KB ...

Page 19: ...xiv Version 3 2008 06 13 Mnt00012KB ...

Page 20: ...4 6 2 Caution label for toner cartridges viii 4 6 3 Caution label for SSI and tray x 4 6 4 Caution label for ROS xi 4 6 5 Caution label for transfer belt and PHD unit xii Unpacking the Printer xiii Chapter 1 Troubleshooting 1 1 Chapter 2 Operation of Diagnostic 2 1 Chapter 3 Removal and Replacement Procedures 3 1 Chapter 4 Plug Jack P J Connector Locations 4 1 Chapter 5 Parts List 5 1 Chapter 6 Pr...

Page 21: ...62 Flows 5 Cover Open 005 301 1 63 Flows 6 Laser Error 006 370 1 64 Flows 7 007 340 Restart Printer 1 65 Flows 8 007 341 Restart Printer 1 66 Flows 9 007 371 Restart Printer 1 67 Flows 10 CTD Sensor Error 009 340 Y 1 68 Flows 11 CTD Sensor Error 009 340 M 1 70 Flows 12 CTD Sensor Error 009 340 C 1 72 Flows 13 CTD Sensor Error 009 340 K 1 74 Flows 14 010 317 Reseat Fuser 1 76 Flows 15 Replace Fuser...

Page 22: ... 910 1 101 Flows 37 Load SSF 024 914 1 102 Flows 38 Load Tray 1 024 965 Illegal Settings 1 103 Flows 39 Load SSF 024 969 075 923 Reseat paper 1 104 Flows 40 SMB Login Error 031 521 031 522 1 105 Flows 41 SMB Error 031 523 031 528 DNS Error 031 526 1 106 Flows 42 SMB Login Error 031 524 1 107 Flows 43 SMB Error 031 525 1 108 Flows 44 SMB Login Error 031 529 031 541 031 546 031 547 SMB Path Error 03...

Page 23: ... Flows 66 Paper Jam 075 102 1 133 Flows 67 Insert Output 075 920 075 921 1 134 Flows 68 Paper Jam 077 100 077 101 1 135 Flows 69 Paper Jam 077 103 077 104 077 105 1 136 Flows 70 Close Front Cover 077 300 1 137 Flows 71 Close Side Door 077 301 1 138 Flows 72 Paper Jam 077 900 1 139 Flows 73 Paper Jam 077 901 1 140 Flows 74 Replace PHD Now 091 402 091 935 1 142 Flows 75 Check PHD Unit 091 912 1 143 ...

Page 24: ...During standby 1 205 Flows 112 Noise During printing 1 206 Flows 113 Electrical Noise 1 207 Flows 114 AC 1 208 Flows 115 DC 1 209 Flows 116 Multiple Feed 1 210 Flows 117 Copy Error 1 211 Flows 118 Control Panel Freezes 1 212 Flows 119 Freezes with Printing during Fax Reception 1 214 3 2 Troubleshooting for the repair center 1 215 FIP 1 1 001 360 Restart Printer 1 215 FIP 1 2 MCU Firmware Error 003...

Page 25: ...6 981 1 258 FIP 1 31 File size limits 016 986 H W Error 017 971 017 972 017 973 017 974 File Error 017 975 017 976 017 977 017 978 017 979 017 986 017 987 017 989 033 502 035 779 Report error 017 980 Memory Full 033 787 Cancel 033 789 033 790 033 791 116 396 116 397 116 398 116 987 117 314 117 315 117 322 117 328 117 335 117 336 117 337 117 340 117 348 117 349 117 350 117 362 117 363 133 231 133 2...

Page 26: ...730 133 254 Restart Printer 1 282 FIP 1 52 Busy 033 752 Invalid Data 034 799 No Dial Tone 035 746 1 283 FIP 1 53 Communication 033 762 1 284 FIP 1 54 Buffer 033 775 033 777 033 784 1 285 FIP 1 55 Communication 034 515 No Answer 035 718 134 211 Restart Printer 1 286 FIP 1 56 No Answer 035 701 Communication 035 720 Busy 035 781 1 287 FIP 1 57 062 311 062 321 062 360 062 371 117 352 Restart Printer 1...

Page 27: ...52 4 3 Items to Be Confirmed Before Image Quality Troubleshooting 1 357 4 4 Print Image Quality Specifications 1 359 4 5 Image Quality FIP 1 363 FIP 1 P1 Faint print Low contrast 1 363 FIP 1 P2 Blank print No print 1 367 FIP 1 P3 Solid black 1 371 FIP 1 P4 Vertical blank lines White stripes in paper transport direction 1 373 FIP 1 P5 Horizontal band cross out White stripes in horizontal direction ...

Page 28: ...oubleshooting CONTENTS Version 4 2 2009 08 25 FIP DC 1 425 FIP Multiple Feed 1 426 FIP Copy Error 1 427 FIP Control Panel Freezes 1 428 FIP The message Printing appears on the Control Panel and the printer freezes during fax reception 1 429 ...

Page 29: ...ck the following items before starting the troubleshooting procedures 1 The power supply voltage is within the specifications 2 The power cord is free from breakage short circuit open wire or internal miswiring 3 The Multi Function Printer is properly grounded 4 The Multi Function Printer is not installed at a place subjected to high low temperature humidity and sudden temperature changes 5 The Mu...

Page 30: ...iated from the ROS ASSY For your safety be sure to disconnect the connectors P J411 and P J 412 unless otherwise required 3 When checking some parts with the Front Cover removed and the Multi Function Printer powered ON be sure to disconnect the connector P J16 on the PWBA MCU unless otherwise required When checking some parts with the Front Cover removed and the printer powered ON be sure to remo...

Page 31: ...n the FIP where voltage is measured P J3 4PIN on the rear nega tive side is always at the AG analog ground SG signal ground or RTN return Therefore after checking of proper conductivity between AGs SGs or RTNs respectively the rear negative side can be connected to the PIN of AG SG or RTN instead of P J3 4PIN However care should be taken not to confuse AG SG and RTN because they are not on the sam...

Page 32: ...r Driver the Printer Utility or the Software Program using the PC the Operator Panel or the Engineering Workstation 1 5 3 Printing Problems 1 If a job did not print correct or incorrect characters were printed check and try the actions below a Make sure Ready to Print appears on the operator panel before sending a job to print b Make sure the print media is loaded in the Multi Function Printer the...

Page 33: ... the Multi Function Printer and the PC are normal 6 If a job prints from the wrong source or on the wrong print media check and try the action below a Check the Paper Size and Paper Type in the Tray Settings menu in the printer driver b Make sure the Paper Size and the Paper Type in the Tray 1 of the Tray Settings are cor rect using the Operator Panel 7 If print media does not stack neatly in the ...

Page 34: ...inter to feed the paper properly Leave the paper in its original packaging until you are ready to use it This limits the exposure of the paper to moisture changes that can degrade its performance Grain Direction Grain refers to the alignment of the paper fibers in a sheet of paper Grain is either grain long running the length of the paper or grain short running the width of the paper For 60 to 135...

Page 35: ...carbon required NCR paper 2 Preprinted papers with chemicals that may contaminate the printer 3 Preprinted papers that can be affected by the temperature in the printer fuser 4 Preprinted papers that require a registration the precise print location on the page greater than 0 09 in such as optical character recognition OCR forms In some cases you can adjust regis tration with your software program...

Page 36: ...int Media Supported Y Yes N No 250 sheet Tray A4 Y A5 Y B5 Y Letter Y Executive Y Folio 8 5 x13 Y Legal 8 5 x14 Y Com 10 Y Monarch Y DL Y C5 Y User specified print media Y 250 sheet Tray Plain Paper Light 60 90gsm Y Plain Paper Normal 80gsm Y Plain Paper Thick 90 105gsm Y Labels Y Covers Normal 106 163gsm Y Covers Thick 164 216gsm Y Envelope Y Postcard Y Coated Normal 106 163gsm Y Coated Thin 95 1...

Page 37: ...ok list If document does not feed into the printer check and try the action below 1 Ensure that the document is not wrinkled and you are putting it in correctly Check that the docu ment is of the right size not too thick or thin 2 Ensure that the ADF cover is firmly closed If faxes are not received automatically check and try the action below 1 The FAX mode should be selected 2 Ensure that there i...

Page 38: ...e action below 1 There may not be enough memory to store the document If the display shows a Memory Full mes sage delete any documents you no longer need from the memory and then restore the document or wait for the job in progress e g a fax transmission or reception to complete If blank areas appear at the bottom of each page or on other pages with a small strip of text at the top Check and try t...

Page 39: ...he scanned image 3 Scanning images at a high resolution takes more time than scanning at a low resolution If document misfeeds or multiple feeds occur in the Automatic Document Feeder ADF check and try the action below 1 Check whether the ADF roller assembly is installed properly 2 Ensure the document s paper type meets the specifications for the printer 3 Check whether the document is properly lo...

Page 40: ...roperly connected or the power may be off 4 The scanner driver is not installed or an operating environment is not set up properly 5 Ensure that the port is properly connected and the power is turned on Then restart your computer 6 Check if the USB cable is properly connected If printer does not properly transfer scan data to a specified destination via the Scan to E mail or Scan to Network featur...

Page 41: ...or s operating method correct Turn off and turn on the Power Does error still occur when print is done by the problem mode When status code is displayed When image quality trouble is occurred When abnormal noise is occurred Instruct how to operate End of work Refer to 2 3 Status Code List Refer to 3 Error Code FIP Refer to 4 1 Entry Chart for Image Quality Troubleshooting Refer to 4 4 Image Qualit...

Page 42: ...printer and turn it on again Contact customer support if this failure is repeated 003 340 000000xx IOT Firmware Error MCU firmware error occurred Code XX 01 Task Over 02 Time Over 03 NV Write Retry 04 NV Write Queue Over 05 LEISUS Send Over 06 CRUM Data 07 Pursuit Comp 08 Pursuit SUM 09 Fuser NV 0A Dispense 0B FSR SBY Mode 0C Media ERR2 0D Hanpa 0E FSR SBY Mode 0F FSR Print Mode 10 Renzoku Heater ...

Page 43: ...details 005 124 ADF Jam The ADF Jam occurred when the job is cancelled Flows 4 FIP 1 4 Cover Open 005 301 Close ADF Cover The ADF Cover is open Close the ADF Cover 005 301 ADF Cover Open The ADF Cover is opened Flows 5 FIP 1 5 Laser Error Error 006 370 Error Code XX Restart Printer Multifunction printer error Turn off the multifunction printer and turn it on again Contact customer support if this ...

Page 44: ...Toner Patch Error 06 or 60 M and C Toner Patch Error 07 or 70 Y M and C Toner Patch Error 08 or 80 K Toner Patch Error 09 or 90 Y and K toner Patch Error 0A or A0 M and K Toner Patch Error 0B or B0 Y M and K Toner Patch Error 0C or C0 C and K Toner Patch Error 0D or D0 Y C and K Toner Patch Error 0E or E0 M C and K Toner Patch Error 0F or F0 Y M C and K Toner Patch Error Flows 10 Y Flows 11 M Flow...

Page 45: ...Time over ERR1 10 NC Warm up Time over ERR2 11 Fuser Ready Time over ERR2 12 Relay Off STS H 13 Relay Off NC H 14 Relay Other 15 Fuser Machine Code ERR 16 Fuser Ready Timeover ERR3 NC No Contact Sensor STS Soft Touch Sensor Flows 17 FIP 1 17 Copy Scan Fax 010 421 Printer Replace Fuser Now Contact Support Replace Fuser Now Contact customer support Please click the Show Me How Button to show details...

Page 46: ...6 315 Printer Restart Printer Contact Support If Message Returns Multifunction printer error Turn off the multifunction printer and turn it on again Contact customer support if this failure is repeated 016 315 ESS On Board RAM W R Check Fail The error is detected by on board RAM W R check during initialization Flows 18 FIP 1 18 016 316 Printer Reseat Memory Restart Printer Contact Support Multifun...

Page 47: ...omer support if this failure is repeated 016 327 ESS NVRAM SIZE And ID Check Fail The error is detected by consistency check between NVRAM size required by the system and its actual size and by consistency check of ID recorded when turning ON the power Flows 18 FIP 1 18 016 340 Printer Restart Printer Contact Support If Message Returns Multifunction printer error Turn off the multifunction printer...

Page 48: ...s failure is repeated 016 370 IOT ESS Communication Fail Communication failure between IOT and ESS is detected Flows 20 FIP 1 20 Invalid ID 016 383 Printer Contact Support If Message Returns Firmware download ID error has occurred Press Set Button Contact customer support if this failure is repeated 016 383 Download ID Error The download file of other models different ID is detected Flows 21 FIP 1...

Page 49: ... 391 Printer Contact Support If Message Returns Firmware download protect error has occurred Press Set Button Contact customer support if this failure is repeated 016 391 Download Error Download Format Error The download file is broken or communication error is detected Flows 21 FIP 1 21 Erase Flash Err 016 392 Printer Contact Support If Message Returns Firmware download delete error has occurred ...

Page 50: ...nter memory is full and cannot continue processing the current print job Press Continue Button to clear the message cancel the current print job 016 700 Memory Overflow The amount of data in the print job exceeded the memory capacity of the printer Flows 23 FIP 1 23 PCL Request 016 720 Printer Data Violation Press 3 Error relating to PDL emulation problems occurs Press Continue Button to clear the...

Page 51: ...l Address Error Invalid Sender Email Address Flows 22 FIP 1 22 Network Error 016 786 Scan Press 3 No Message Network Error Time Out Error at Data Transmission Reception Flows 22 FIP 1 22 or Check the server side Network Not Ready 016 790 Scan Press 3 No Message Network Error F2N Module Starting Up or IP Address Not Determined Flows 22 FIP 1 22 Network Not Ready 016 794 Scan Press 3 No Message Netw...

Page 52: ...mory Full 017 970 System Job Failure Press 3 No Message Out of Memory Out of Memory for AIOC Flows 32 FIP 1 32 H W Error 017 971 System Job Failure Press 3 No Message Flash ROM Error Write error at Image Data Flash ROM Flows 31 FIP 1 31 H W Error 017 972 System Job Failure Press 3 No Message Flash ROM Error Erase error at Image Data Flash ROM Flows 31 FIP 1 31 H W Error 017 973 System Job Failure ...

Page 53: ... to Buffer overflow Flows 31 FIP 1 31 PCScan Time Out 017 988 Scan Job Failure Press 3 No Message PC Scan Time Out Timeout at Scan To Application start Flows 33 FIP 1 33 File Error 017 989 System Job Failure Press 3 No Message File Size Over The Writing File Size exceeds the buffer size Flows 31 FIP 1 31 Download Mode Send FW Data Error 024 360 Send FW Data Multifunction printer error Turn off the...

Page 54: ... 969 Printer No paper detected Load the specified paper in SSF Paper Size XXX Paper Type YYY 024 969 No suitable paper in SSF The paper empty is detected Flows 39 FIP 1 39 SMB Login Error 031 521 Scan Press 3 No Message SMB Error The number of the Workstation which is allowed to login to SMB scan is restricted Flows 40 FIP 1 40 SMB Login Error 031 522 Scan Press 3 No Message SMB Error SMB user aut...

Page 55: ...the file folder name of SMB scan has exceeded the limit value Flows 44 FIP 1 44 SMB Error 031 533 Scan File Make Error Press 3 No Message SMB Error SMB scan file could not be successfully created Flows 44 FIP 1 44 SMB Error 031 534 Scan Folder Make Error Press 3 No Message SMB Error SMB scan folder could not be successfully created Flows 44 FIP 1 44 SMB Error 031 535 Scan File Delete Error Press 3...

Page 56: ... The user is locked out Flows 44 FIP 1 44 SMB Login Error 031 548 Scan Press 3 No Message SMB Error SMB protocol error 4 050 The user expiry date has passed Ask to the system administra tor SMB Login Error 031 549 Scan Press 3 No Message SMB Error SMB protocol error 4 051 There is a restriction on users Empty password is not allowed Ask to the system administra tor SMB Error 031 550 Scan File Appe...

Page 57: ...uffix of the file folder name of FTP scan has exceeded the limit value Flows 44 FIP 1 44 FTP Error 031 582 Scan STOR Command Error Press 3 No Message STOR command failed FTP scan file could not be successfully created Flows 44 FIP 1 44 FTP Error 031 584 Scan MKD Command Error Press 3 No Message MKD command failed FTP scan folder could not be successfully created Flows 44 FIP 1 44 FTP Error 031 585...

Page 58: ...age CODEC Error The Codec Process Aborted by Read error during Manual Dialing Flows 46 FIP 1 46 File Error 033 502 Fax Job Failure Press 3 No Message File Open Error The File Open error occurred Flows 31 FIP 1 31 Memory Full 033 503 Fax Job Failure Press 3 No Message Memory Full Memory Full at Reception Flows 32 FIP 1 32 Codec Error 033 510 Fax Job Failure Press 3 No Message CODEC Error The Decode...

Page 59: ... setting is not set correctly Set the Fax of the Function Enable on the secure Settings of the Admin Menu correctly Codec Error 033 520 Fax Job Failure Press 3 No Message JBF Error Call Back The incoming data error occurred at the Call Back Flows 47 FIP 1 47 Codec Error 033 521 Fax Job Failure Press 3 No Message JBF Error Marker Abort The Abort Marker is detected Flows 47 FIP 1 47 Codec Error 033 ...

Page 60: ...e Phase 3 Primary Channel Equalizer Training error occurred Flows 49 FIP 1 49 Communication 033 757 Fax Job Failure Press 3 No Message Primary Channel Synchronization Error The Primary Channel Synchronization Error occurred Flows 49 FIP 1 49 Communication 033 758 Fax Job Failure Press 3 No Message Control Channel Synchronization Error The Control Channel Synchronization Error occurred Flows 49 FIP...

Page 61: ...r Stripe 5 or more Flows 47 FIP 1 47 Codec Error 033 769 Fax Job Failure Press 3 No Message JBIG NEWLEN Marker Error The NEWLEN marker was not detected Flows 47 FIP 1 47 Codec Error 033 770 Fax Job Failure Press 3 No Message YD Error The YD error at JBIG encoding Flows 47 FIP 1 47 Codec Error 033 771 Fax Job Failure Press 3 No Message Abort Marker Error The Abort Maker error at JBIG decoding Flows...

Page 62: ...nsistency at JBIG Data Decoding Flows 47 FIP 1 47 Memory Full 033 787 Fax Job Failure Press 3 No Message HAKKO Table Full The Calling Table is full Flows 31 FIP 1 31 Memory Full 033 788 Fax Job Failure Press 3 No Message Memory Full Exceeds the memory capacity Flows 32 FIP 1 32 Cancel 033 789 Fax Job Canceled Press 3 No Message Cancel The Cancellation occurred Flows 31 FIP 1 31 Cancel 033 790 Fax ...

Page 63: ...e resending Flows 48 FIP 1 48 Communication 035 706 Fax Job Failure Press 3 No Message Fall Back Error The Fall Back error occurred Flows 49 FIP 1 49 Communication 035 708 Fax Job Failure Press 3 No Message Post Message Resend Over Exceeds the predetermined value of the resending Flows 48 FIP 1 48 Communication 035 709 Fax Job Failure Press 3 No Message G3 Send RTN PIN Receive Received RTN PIN at ...

Page 64: ...rror occurred Flows 48 FIP 1 48 Communication 035 740 Fax Job Failure Press 3 No Message ECM Send EOR Q Send Sent EOR Q at ECM transmission Flows 48 FIP 1 48 Communication 035 742 Fax Job Failure Press 3 No Message ECM Receive EOR Q Receive Receive EOR Q at ECM Flows 48 FIP 1 48 No Dial Tone 035 746 Fax Job Failure Press 3 No Message Before Dial first Dial Tone Failed to Detect Dial Tone before Di...

Page 65: ...ing error occurred Flows 57 FIP 1 57 062 322 System Restart Printer Contact Support If Message Returns Multifunction printer error Turn off the multifunction printer and turn it on again Contact customer support if this failure is repeated 062 322 Parameter Error Abnormality of the parameter Flows 59 FIP 1 59 062 323 System Restart Printer Contact Support If Message Returns Multifunction printer e...

Page 66: ...inue due to copy limitation Flows 61 FIP 1 61 Paper Jam 071 100 Printer Open Tray1 Remove Paper Open close Front Cover Paper Jam has occurred at the Tray 1 Remove the Tray 1 and remove the jammed paper Open and close the Front Cover Please click the Show Me How Button for details 071 100 IOT Tray 1 Misfeed JAM Regi Sensor is not turned ON within the specified time after feeding a paper from Tray 1...

Page 67: ...ed in SSF at 2 side manual printing Flows 67 FIP 1 67 075 921 Printer Press 3 to continue printing No Message IOT Side 2 No paper One side blank paper was not loaded in SSF at 2 side manual printing Flows 67 FIP 1 67 075 923 Printer Reseat paper of SSF The SSF is not holding the paper correctly Pull the paper out of the SSF Reload the paper of the SSF 075 923 IOT SSF No Paper Waiting for reseat pa...

Page 68: ...over 077 300 Printer Front Cover is Open The Front Cover is open Close the Front Cover 077 300 IOT Cover Front Open Front cover is open Flows 70 FIP 1 70 Close Side Door 077 301 Printer Side Door is Open The Side Cover is open Close the Side Cover 077 301 IOT Side Cover Open Side cover is open Flows 71 FIP 1 71 Paper Jam 077 900 Printer Open Front Cover Remove Paper Paper Jam has occurred at the O...

Page 69: ...ing Detect the tape staying on the PHD Unit Toner patch error occurred at new PHD Unit installing Flows 75 FIP 1 75 Replace PHD Now 091 935 Printer Contact Support If Message Returns Replace PHD Now Contact customer support Please click the Show Me How Button for details 091 935 IOT PHD Life Over PHD Unit reached the replacement time Flows 74 FIP 1 74 Insert PHD Unit 091 972 Printer Insert PHD Uni...

Page 70: ...ed Open the Side Cover Remove the unsupported Cyan Cartridge and install a supported one Please click the Show Me How Button for details 093 362 IOT C CRUM ID Error CRUM ID error of Cyan Cartridge is detected Flows 80 FIP 1 80 CRUM ID 093 363 Reseat Black Cartridge An unsupported Black Cartridge is installed Open the Side Cover Remove the unsupported Black Cartridge and install a supported one Ple...

Page 71: ...his failure is repeated 093 920 IOT M Toner Low Density Detects low density of magenta Flows 84 FIP 1 84 Low Density 093 921 Printer Cyan Cartridge Multifunction printer error Check the PHD unit and the Toner Cartridge Contact customer support if this failure is repeated 093 921 IOT C Toner Low Density Detects low density of cyan Flows 85 FIP 1 85 Low Density 093 922 Printer Black Cartridge Multif...

Page 72: ...o be replaced now Open the Side Cover Then remove the used Black Cartridge and install a new one Please click the Show Me How Button for details 093 933 IOT K CRU Life Over Black Cartridge reached the replacement time Flows 82 FIP 1 82 Replace Cart 093 934 Printer Replace Cyan Cartridge The Cyan Cartridge need to be replaced now Open the Side Cover Then remove the used Cyan Cartridge and install a...

Page 73: ...er Full Waste Toner Counter value has reached replacement time Flows 82 FIP 1 82 093 965 Reseat PHD Unit Restart Printer Contact Support An unsupported PHD Unit is installed Open the Front Cover Remove the unsupported PHD Unit and install a supported one Please click the Show Me How Button for details 093 965 IOT CRUM ID Error CRUM ID error of PHD Unit is detected Flows 87 FIP 1 87 Insert Print Ca...

Page 74: ...Flows 88 FIP 1 88 Insert Print Cart 093 973 Printer Insert Black Cartridge The Black Cartridge is either missing or not fully inserted into the multifunction printer Open the Side Cover and make sure that the Black Cartridge have been fully installed Please click the Show Me How Button for details 093 973 IOT K CRU Detached Black Cartridge detached is detected Flows 88 FIP 1 88 Copy Scan Fax 094 4...

Page 75: ...nter error Turn off the multifunction printer and turn it on again Contact customer support if this failure is repeated 116 987 Software Bag A fatal error related to the format library Flows 31 FIP 1 31 117 310 System Restart Printer Contact Support If Message Returns Multifunction printer error Turn off the multifunction printer and turn it on again Contact customer support if this failure is rep...

Page 76: ...t Support If Message Returns Multifunction printer error Turn off the multifunction printer and turn it on again Contact customer support if this failure is repeated 117 322 SYSMGR Task Error The SYSMGR task error occurred Flows 31 FIP 1 31 117 323 System Restart Printer Contact Support If Message Returns Multifunction printer error Turn off the multifunction printer and turn it on again Contact c...

Page 77: ...ge Returns Multifunction printer error Turn off the multifunction printer and turn it on again Contact customer support if this failure is repeated 117 340 HOOK Task Error The HOOK task error occurred Flows 31 FIP 1 31 117 344 System Restart Printer Contact Support If Message Returns Multifunction printer error Turn off the multifunction printer and turn it on again Contact customer support if thi...

Page 78: ...urns Multifunction printer error Turn off the multifunction printer and turn it on again Contact customer support if this failure is repeated 117 355 ESSMGR Task Error The Service Function ID out of range Flows 90 FIP 1 90 117 362 System Restart Printer Contact Support If Message Returns Multifunction printer error Turn off the multifunction printer and turn it on again Contact customer support if...

Page 79: ... in SMBclient Turn off and on the printerand the PC power If the error occurred go to Flows 18 FIP 1 18 131 399 Scan Restart Printer Contact Support If Message Returns Multifunction printer error Turn off the multifunction printer and turn it on again Contact customer support if this failure is repeated 131 399 FTP Error A fatal error occurred in FTPclient Turn off and on the printerand the PC pow...

Page 80: ...or Turn off the multifunction printer and turn it on again Contact customer support if this failure is repeated 133 238 MHR Output Buffer Error The Data error at MHR Output Buffer Flows 45 FIP 1 45 133 239 Fax Restart Printer Contact Support If Message Returns Multifunction printer error Turn off the multifunction printer and turn it on again Contact customer support if this failure is repeated 13...

Page 81: ...eturns Multifunction printer error Turn off the multifunction printer and turn it on again Contact customer support if this failure is repeated 133 246 Memory Pool Get Error The Memory Pool acquisition error occurred OS error Flows 45 FIP 1 45 133 247 Fax Restart Printer Contact Support If Message Returns Multifunction printer error Turn off the multifunction printer and turn it on again Contact c...

Page 82: ...port If Message Returns Multifunction printer error Turn off the multifunction printer and turn it on again Contact customer support if this failure is repeated 133 254 Memory Full Out of Memory for Printing Flows 32 FIP 1 32 133 259 Fax Restart Printer Contact Support If Message Returns Multifunction printer error Turn off the multifunction printer and turn it on again Contact customer support if...

Page 83: ...upport If Message Returns Multifunction printer error Turn off the multifunction printer and turn it on again Contact customer support if this failure is repeated 133 273 Memory Pool Release Error The Memory Pool release error occurred Flows 45 FIP 1 45 133 274 Fax Restart Printer Contact Support If Message Returns Multifunction printer error Turn off the multifunction printer and turn it on again...

Page 84: ...tifunction printer error Turn off the multifunction printer and turn it on again Contact customer support if this failure is repeated 133 280 Error Fax Time The Fax Timer error occurred Flows 45 FIP 1 45 133 281 Fax Restart Printer Contact Support If Message Returns Multifunction printer error Turn off the multifunction printer and turn it on again Contact customer support if this failure is repea...

Page 85: ...Restart Printer Contact Support If Message Returns Multifunction printer error Turn off the multifunction printer and turn it on again Contact customer support if this failure is repeated 133 289 File Erase Error The File Erase error occurred Flows 45 FIP 1 45 133 290 Fax Restart Printer Contact Support If Message Returns Multifunction printer error Turn off the multifunction printer and turn it o...

Page 86: ...ailable when Tray NoPaper is selected No Message Copy Select Tray NoPaper Copy failed because there is no paper in the paper tray Refill the paper in the paper tray Invalid Settings This is unavailable when Tray Remove is selected No Message Copy Select Tray REMOVE Copy failed because the paper tray is not set properly Set the paper tray to its proper position Invalid Settings This is unavailable ...

Page 87: ...urned off and on No END Yes No END If the error occurred again replace the Printer Yes Checking the FAN installation Reseat the FAN Refer to Removal 26 Replacement 34 Does the error still occur when the power is turned off and on No END Yes Checking after replacing the FAN Replace the FAN Refer to Removal 26 Replacement 34 Does the error still occur when the power is turned off and on No END Yes C...

Page 88: ...re is the latest referring to the Printer Information via the Tool Box Checked by Printer Information of the Printer Settings Report tab in Tool Box For the latest version information refer to the Dell Support Web Site Is the firmware the latest version No Checking after replacing the PWBA MCU Replace the PWBA MCU Refer to Removal 31 Replacement 29 Download the latest version of the firmware from ...

Page 89: ...de on a memory is displayed on the LCD The part corresponding to failure parts code address code on a memory is shown below Code 1000 17FF Printer 3000 30FF Printer 3100 31FF Yellow Toner Cartridge 3200 32FF Magenta Toner Cartridge 3300 33FF Cyan Toner Cartridge 3400 34FF Black Toner Cartridge 3800 38FF Printer When 3100 31FF 3200 32FF 3300 33FF and 3400 34FF are displayed Reseat and check the cor...

Page 90: ...ed correctly Also are they not contaminated or damaged and rotate smoothly No Yes Checking the document path Open the ADF Cover and check the document path Is there the foreign substance on the document path No Yes Checking after replacing the ADF ASSY Replace the ADF ASSY Removal 59 Replacement 2 Does the error still occur when copying No Use the platen mode or change the paper type Close the ADF...

Page 91: ...s Checking the ADF COVER Is the ADF COVER completely closed No Yes Checking after replacing the ADF ASSY Replace the ADF ASSY Removal 59 Replacement 2 Does the error still occur when turning on the power No END Replace the PWBA CONT AIO Removal 24 Replacement 36 Close the ADF Cover ...

Page 92: ...rsion 3 2008 06 13 Flows 6 Laser Error 006 370 Yes Checking after replacing the ROS ASSY Replace the ROS ASSY Refer to Removal 44 Replacement 16 Does the error still occur when the power is turned off and on No END Replace the Printer ...

Page 93: ...n Motor Operation Check of the Machine Check of Diagnosis tab in the Tool Box Panel Operation Checked by Digital Output DO 0 of IOT Diag in Printer Diag of diagnosis During this check close the COVER ASSY FRONT No END Yes Yes Checking the error Reseat the PHD ASSY Does the error still occur after turning the power off and on No END Replace the DRIVE ASSY MAIN Refer to Removal 33 Replacement 27 ...

Page 94: ...f Diagnosis tab in the Tool Box Panel Operation Checked by Digital Output DO 5 of IOT Diag in Printer Diag of diagnosis During this check close the COVER ASSY FRONT No END Yes Yes Checking the error Reinstall the PHD ASSY and FUSER ASSY Does the error still occur after turning the power off and on Warning Do work only after the FUSER unit has cooled to room temperature No END Replace the DRIVE ASS...

Page 95: ...oes the error still occur when the power is turned off and on No END Yes Checking the error Does the error still occur when the power is turned off and on No END Yes Checking after replacing the DRIVE ASSY PH Replace the DRIVE ASSY PH Refer to Removal 32 Replacement 28 Does the error still occur when turning on the power No Replace the Printer END ...

Page 96: ...k the CTD ADC Sensor and if it is dirty wipe it with a clean dry cloth or a cotton swab Close the front cover when work is complete Does the error still occur after turning the power on No END Yes Checking after reseating the TONER CARTRIDGE Y Reseat the TONER CARTRIDGE Y and check that the lock key is in the lock position Does the error still occur when the power is turned off and on No END Call ...

Page 97: ...on normally PC Operation Checked by the Dispense Motor Configuration Check Yellow of the Machine Check of Diagnosis tab in the Tool Box Panel Operation Checked by Digital Output DO 21 of IOT Diag in Printer Diag of diagnosis During this check close the COVER ASSY FRONT No Replace the Printer Replace the TRANSFER ASSY Refer to Removal 48 Replacement 12 ...

Page 98: ...k the CTD ADC Sensor and if it is dirty wipe it with a clean dry cloth or a cotton swab Close the front cover when work is complete Does the error still occur after turning the power on No END Yes Checking after reseating the TONER CARTRIDGE M Reseat the TONER CARTRIDGE M and check that the lock key is in the lock position Does the error still occur when the power is turned off and on No END Call ...

Page 99: ...normally PC Operation Checked by the Dispense Motor Configuration Check Magenta of the Machine Check of Diagnosis tab in the Tool Box Panel Operation Checked by Digital Output DO 23 of IOT Diag in Printer Diag of diagnosis During this check close the COVER ASSY FRONT No Replace the Printer Replace the TRANSFER ASSY Refer to Removal 48 Replacement 12 A ...

Page 100: ...k the CTD ADC Sensor and if it is dirty wipe it with a clean dry cloth or a cotton swab Close the front cover when work is complete Does the error still occur after turning the power on No END Yes Checking after reseating the TONER CARTRIDGE C Reseat the TONER CARTRIDGE C and check that the lock key is in the lock position Does the error still occur when the power is turned off and on No END Call ...

Page 101: ...n normally PC Operation Checked by the Dispense Motor Configuration Check Cyan of the Machine Check of Diagnosis tab in the Tool Box Panel Operation Checked by Digital Output DO 25 of IOT Diag in Printer Diag of diagnosis During this check close the COVER ASSY FRONT No Replace the Printer Replace the TRANSFER ASSY Refer to Removal 48 Replacement 12 A ...

Page 102: ...k the CTD ADC Sensor and if it is dirty wipe it with a clean dry cloth or a cotton swab Close the front cover when work is complete Does the error still occur after turning the power on No END Yes Checking after reseating the TONER CARTRIDGE K Reseat the TONER CARTRIDGE K and check that the lock key is in the lock position Does the error still occur when the power is turned off and on No END Call ...

Page 103: ... normally PC Operation Checked by the Dispense Motor Configuration Check Black of the Machine Check of Diagnosis tab in the Tool Box Panel Operation Checked by Digital Output DO 27 of IOT Diag in Printer Diag of diagnosis During this check close the COVER ASSY FRONT No Replace the Printer Replace the TRANSFER ASSY Refer to Removal 48 Replacement 12 A ...

Page 104: ...hen the power is turned off and on No Yes Checking after replacing the FUSER ASSY Replace the FUSER ASSY Warning Start the operation after the FUSER ASSY has cooled down After replacement be sure to clear the life counter value Refer to the Tech Sheet Does the error still occur when the power is turned off and on No END Yes Yes Checking the error Does the error still occur when the power is turned...

Page 105: ...ing the FUSER ASSY Replace the FUSER ASSY Warning Start the operation after the FUSER ASSY has cooled down After replacement be sure to clear the life counter value Refer to the Tech Sheet Does the error still occur when the power is turned off and on No Yes END Replace the PWBA MCU Refer to Removal 31 Replacement 29 ...

Page 106: ...1 78 Chapter 1 Troubleshooting Version 3 2008 06 13 Flows 16 Env Sensor Error 010 354 Yes Checking the error Does the error still occur when the power is turned off and on No END Replace the Printer ...

Page 107: ...ing after replacing the FUSER ASSY Replace the FUSER ASSY Warning Start the operation after the FUSER ASSY has cooled down After replacement be sure to clear the life counter value Refer to the Tech Sheet Does the error still occur when the power is turned off and on No END Yes Yes Checking the error Does the error still occur when the power is turned off and on No END END Replace the PWBA LVPS Re...

Page 108: ...r displays a progress bar and may be restarted during the downloading process Never power off the printer or the computer until the downloading process completes and never interrupt the downloading process Yes Checking the error code Error code is 016 317 No Yes Check whether the version of the firmware is the latest referring to the Printer Information via the Tool Box Checked by Printer Informat...

Page 109: ...g the IP address Can you change the IP address No Yes Checking the internet connectivity Is there any internet connection available for your PC No Yes Changing the IP address Contact your system administrator for obtaining a new IP address Refer to Reference_1 for details of how to change the IP address Does the error persist when the power is turned off and on No Replace the Printer Replace the P...

Page 110: ... The printer goes into the Download Mode with a message Download Mode Ready Then activate firmware update tool and follow the instruction displayed While the firmware download is being executed the printer displays a message Writing USB F W and the computer displays a progress bar and may be restarted during the downloading process Never power off the printer or the computer until the downloading ...

Page 111: ... Card Does the error still occur when turning on the power No END Yes Checking after replacing the Memory Card Replace the Memory Card Does the error still occur when turning on the power No END Replace the PWBA CONT AIO Removal 24 Replacement 36 Yes Checking the Memory Card Is the customer using the recommended memory card No Replace the Memory Card ...

Page 112: ... a progress bar and may be restarted during the downloading process Never power off the printer or the computer until the downloading process completes and never interrupt the downloading process Yes Download the latest version of the firmware from the Dell support website and update the firmware with F W Download DL Mode Refer to Refernce_1 Does the error still occur when the power is turned off ...

Page 113: ...nformation of the Printer Settings Report tab in Tool Box For the latest version information refer to the Dell Support Web Site Is the firmware the latest version No Download the latest version of the firmware from the Dell Support Web Site Checking after reseating the PWBA CONT AIO Reseat the PWBA CONT AIO Removal 24 Replacement 36 Does the error still occur when the power is turned OFF and ON No...

Page 114: ...n using the ping command Does the printer connect the network No Yes Checking the network connection Reseat the network cable connector Does the error still occur when using the server No END Yes Checking the network setting Is the printer network setting correctly No Yes Checking the server setting Is the Address Book setting correctly No Set the Wired Yes Checking the spec Does the printer spec ...

Page 115: ...til SETUP appears and then press 3 2 Press T until Admin Menu appears and then press 3 3 Press T until System Settings appears and then press 3 4 Press T until RAM Disk appears and then press 3 The printer has reached its processing capacity Try dividing the print data into smaller blocks or converting the data to a smaller format END Yes Checking after changing the printer driver settings In the ...

Page 116: ...r driver Did the customer install the correct printer driver No Install the printer driver Check whether the version of the firmware is the latest referring to the Printer Information via the Tool Box Checked by Printer Information of the Printer Settings Report tab in Tool Box For the latest version information refer to the Dell Support Web Site Is the firmware the latest version No Yes Replace t...

Page 117: ...ter registering the account No END Yes Checking the printer connection Check the printer over the network If this fails connect the printer directly to a PC Does the error occur when printing after checking the connection No END Please try once again If the error occurred again please consult your system administrator Yes Checking DELL Color Track setting Is your account registered in DELL Color T...

Page 118: ...hat you did an available function for 2135cn No Inquire to your system administrator or check this operation by the User Guide No END Checking the connection Check that the PC and the printer are connected properly Does the error occur when printing after checking the connection Yes END Replace the PWBA CONT AIO Removal 24 Replacement 36 Yes Checking DELL Color Track setting Is your account regist...

Page 119: ...sion 2 2008 03 31 Flows 27 Reached Limits 016 759 Yes Check the Dell ColorTrack setting Does the value of User Registration exceed the limitation Maximum user is 50 No Reset 50 or less Replace the PWBA CONT AIO Removal 24 Replacement 36 ...

Page 120: ...ize setup Does the using paper size match the printer setup value No No END Setup the paper size through your PC Does the error still occur when printing Yes No Checking the printing job Does the error still occur when printing the Windows test print Yes END Replace the PWBA CONT AIO Removal 24 Replacement 36 Replace the PWBA CONT AIO Removal 24 Replacement 36 Check that the printing data is corre...

Page 121: ...ized normally Checked by Config Page Print information in diagnosis No Yes Checking after replacing the memory card Replace the memory card Does the error still occur when test printing No END Replace the PWBA CONT AIO Removal 24 Replacement 36 Add the memory card or divide the printing job If the error occurred again increase the size setting of the RAM Disk See RAM Disk size settings in User Gui...

Page 122: ...turned off and on No END Yes Checking the printer memory size Does the error occur when printing with the Memory Card Option installed No END Yes RAM Disk size settings Does the error occur when printing after reducing the size setting of the RAM Disk See RAM Disk size settings in User Guide No END Replace the PWBA CONT AIO Removal 24 Replacement 36 ...

Page 123: ... error occurs divide the document into blocks and retry scanning block by block Yes Checking the PWBA CONT AIO Turn off and on the power Does the error still occur when turning on the power No END Yes Checking the printer setting Is the Country of Fax setting on the Admin Menu correct No Yes Checking the PWBA CONT AIO installation Reseat the PWBA CONT AIO Removal 24 Replacement 36 Does the error s...

Page 124: ...JOB STATUS Are there many stored data No Yes Checking after replacing the PWBA CONT AIO Replace the PWBA CONT AIO Removal 24 Replacement 36 Does the error still occur when receiving fax No END Yes Checking the error Turn off and on the power Does the error still occur when receiving fax No Yes Checking the fax setting Is the Interval timer of the Fax Setting on the Admin Menu long Default value 8 ...

Page 125: ... Dell MFP Laser 2135cn scanner icon in the Scanners and Cameras of the Printers and Other Hardware of the Control Panel Check the following items before checking the driver software Connects the PC and the printer with the USB cable Enables the Windows Image Acquisition WIA of the Service in the Administrative Tool of the Control Panel No Yes Checking the PC program Is the ScanButton Manger instal...

Page 126: ...er 2135cn scanner in the Scanners and Cameras of the Printers and Other Hardware of the Control Panel and then open the Properties click the right button of the mouse or Properties button 2 Select the Properties and then select the Events tab of the Dell MFP Laser 2135cn Scanner Properties screen For Windows XP Vista Server 2003 3 Check that the Start this program displays the 2135cn MFP Scan Butt...

Page 127: ...the Printer Settings Report tab in Tool Box For the latest version information refer to the Dell Support Web Site Is the firmware the latest version No Yes Checking after reseating the PWBA CONT AIO Reseat the PWBA CONT AIO Removal 24 Replacement 36 Does the error still occur when the power is turned OFF and ON No END Replace the PWBA CONT AIO Removal 24 Replacement 36 Download the latest version ...

Page 128: ...e error Does the error still occur when turning off and on the power No Yes END Checking after reseating the PWBA CONT AIO Reseat the PWBA CONT AIO Removal 24 Replacement 36 Does the error still occur when the power is turned OFF and ON No Yes END Replace the PWBA CONT AIO Removal 24 Replacement 36 ...

Page 129: ...he specifications of the printer If not replace the paper Does the error occur when printing using the correct paper size No END Yes Checking the print data paper print media and paper settings Check the followings Are the print data and the paper suitable Are the paper setting and paper suitable Are the paper setting and print data suitable After checking correct the incorrect item s Does the err...

Page 130: ...rror occur when printing using the correct paper size No END Checking the print data paper print media and paper settings Check the followings Are the print data and the paper suitable Are the paper setting and paper suitable Are the paper setting and print data suitable After checking correct the incorrect item s Does the error still occur when printing No Yes Reloading a correct paper to SSF Rel...

Page 131: ... the paper and changing the paper settings that requires the print job No Yes END Yes Checking the Cassette No Paper Sensor SENSOR PHOTO for operation Pull the CASSETTE ASSY 250 out Does the number on the screen increase by one when the actuator ACTUATOR NO PAPER of the Cassette No Paper Sensor SENSOR PHOTO is operated Checked by Digital Input DI 1 of IOT Diag in Printer Diag of diagnosis No Yes R...

Page 132: ...tion Does the error still occur after reloading the paper and changing the paper settings that requires the print job No Yes END Checking after reloading a paper to SSF Reload a correct paper to SSF Does the error still occur when printing No Yes END Checking the SSF No Paper Sensor SENSOR PHOTO for operation Remove the CHUTE LOW PL3 2 27 once to check the operation Does the number on the screen i...

Page 133: ...access limitation Does the system administrator set the access limit number No Yes Checking the printer setting Is the Scan To Network of the Scan Defaults in the Scan of the Default Settings the Computer No Yes Checking the network Are the printer and the PC connected to the network Checked by ping command No Replace the printer Try the login again Ask to the system administrator Set to Computer ...

Page 134: ...he sharing folder name correct No Yes Checking the server setting Is the Share Name of the Server Address tab in the Address Book correct No Yes Checking the printer Turning off and on the printer power Does the error still occur when the network scanning No END Check the sharing folder setting Rename the sharing folder Rename the Share Name ...

Page 135: ...t the access limit number No Ask to the system administrator Yes Checking the server setting Is the User Limit of the Sharing tab in the sharing folder properties the Maximum allowed No Yes Checking the printer Turning off and on the printer power Does the error still occur when the network scanning No END Replace the printer Set to the Maximum allowed ...

Page 136: ...Error 031 525 Yes Checking the client PC Is the client PC the Windows 2000 or later No Yes Checking the printer Turning off and on the printer power Does the error still occur when the network scanning No END Replace the printer Replace to the Windows 2000 or later PC ...

Page 137: ...th Error 031 579 Yes Checking the customer operation Did the customer input the login name and the password correctly No Yes Checking the printer Turning off and on the printer power Does the error still occur when the network scanning No END Try the login again Yes Checking the Address Book settings Is the Server Address tab on the Address Book setting correct No Set it correctly Yes Checking the...

Page 138: ...133 279 133 280 133 281 133 282 133 283 133 286 133 287 133 288 133 289 133 290 Restart Printer Yes Checking the PWBA CONT AIO Turn off and on the power Does the error still occur when faxing No END Replace the PWBA CONT AIO Removal 64 Replacement 58 Yes Check whether the version of the firmware is the latest referring to the Printer Information via the Tool Box Checked by Printer Information of t...

Page 139: ...No Yes Checking after replacing the PWBA CONT AIO Replace the PWBA CONT AIO Does the error still occur when faxing No Replace the IIT ASSY SUB Removal 59 Replacement 2 END Yes Check whether the version of the firmware is the latest referring to the Printer Information via the Tool Box Checked by Printer Information of the Printer Settings Report tab in Tool Box For the latest version information r...

Page 140: ... of the Diagnosis Is the G3M RX Coding value in the Fax Parameter of the Parameter the MMR No Set the G3M RX Coding value to the MMR Yes Check whether the version of the firmware is the latest referring to the Printer Information via the Tool Box Checked by Printer Information of the Printer Settings Report tab in Tool Box For the latest version information refer to the Dell Support Web Site Is th...

Page 141: ...by Printer Information of the Printer Settings Report tab in Tool Box For the latest version information refer to the Dell Support Web Site Is the firmware the latest version No END check the receiving side fax machine Yes Checking the telephone line connection Reconnect the telephone line connector Does the error still occur when faxing No END Yes Checking the receiving side fax Send the fax data...

Page 142: ...emoval 64 Replacement 58 Yes Check whether the version of the firmware is the latest referring to the Printer Information via the Tool Box Checked by Printer Information of the Printer Settings Report tab in Tool Box For the latest version information refer to the Dell Support Web Site Is the firmware the latest version No Yes Checking the error Turn off and on the power Does the error still occur...

Page 143: ...sword correct No Set the password Yes Checking the printer setting Set the Panel Lock Set of the Panel Lock in the Secure Settings to the Disable Does the error still occur when executing the D FAX No Replace the PWBA CONT AIO Removal 24 Replacement 36 Set the Panel Lock Set of the Panel Lock in the Secure Settings to the Enable If the error occurred again replace the PWBA CONT AIO ...

Page 144: ...ed by Printer Information of the Printer Settings Report tab in Tool Box For the latest version information refer to the Dell Support Web Site Is the firmware the latest version No Replace the PWBA FAX Removal 23 Replacement 37 and the PWBA CONT AIO Removal 64 Replacement 58 Yes Checking the error Turn off and on the power Does the error still occur when faxing No END Download the latest version o...

Page 145: ...Check that the telephone line is not busy Set the known good fax number manually Does the error still occur when faxing No END Replace the PWBA CONT AIO Removal 24 Replacement 36 Yes Check whether the version of the firmware is the latest referring to the Printer Information via the Tool Box Checked by Printer Information of the Printer Settings Report tab in Tool Box For the latest version inform...

Page 146: ...er Information via the Tool Box Checked by Printer Information of the Printer Settings Report tab in Tool Box For the latest version information refer to the Dell Support Web Site Is the firmware the latest version No END Yes Checking the PWBA CONT AIO installation Reseat the PWBA CONT AIO Removal 24 Replacement 36 Does the error still occur when receiving the fax No Replace the PWBA CONT AIO Remo...

Page 147: ... PWBA CONT AIO Removal 64 Replacement 58 Yes Check whether the version of the firmware is the latest referring to the Printer Information via the Tool Box Checked by Printer Information of the Printer Settings Report tab in Tool Box For the latest version information refer to the Dell Support Web Site Is the firmware the latest version No Download the latest version of the firmware from the Dell S...

Page 148: ...the latest version No Replace the PWBA FAX Removal 23 Replacement 37 and the PWBA CONT AIO Removal 64 Replacement 58 END check the sending side fax machine Yes Checking the telephone line connection Reconnect the telephone line connector Does the error still occur when receiving fax No END Yes Checking the sendin side fax Receive the fax data from known good fax machine Does the error still occur ...

Page 149: ...emoval 23 Replacement 37 and the PWBA CONT AIO Removal 64 Replacement 58 Set the menu correct Yes Checking the error Check that the telephone line is not busy Set the known good fax number manually Does the error still occur when faxing No END Yes Checking the printer setting Are these settings correct The Line Type of the Fax Settings on the Admin Menu The Tone Pulse of the Fax Settings on the Ad...

Page 150: ...ill occur when turning off and on the power No END Yes Checking the connector connection Reseat the connectors P J 1001 and 1002 on the PWBA CONT AIO Does the error still occur when turning off and on the power No END 117 352 Replace the PWBA CONT AIO Removal 24 Replacement 36 Replace the IIT ASSY SUB Removal 59 Replacement 2 062 311 062 321 062 360 062 371 ...

Page 151: ...rror still occur when scanning No END Yes Checking the printer setting Is the Resolution of the Scan Defaults on the Scan of the Defaults Settings the 600 No Yes Checking the printer setting Is the Color of the Scan Defaults on the Scan of the Defaults Settings the Color Photo No Set to the default value Set to the Color Try the black and white scanning The error occurred again Replace the PWBA CO...

Page 152: ...r Yes Checking the error Turn off and on the power Does the error still occur when faxing No END Yes Checking the connector connection Reseat the connectors P J 1001 and 1002 on the PWBA CONT AIO Does the error still occur when faxing No END Replace the PWBA CONT AIO Removal 24 Replacement 36 ...

Page 153: ...or five seconds and turn ON the power after the power is turned OFF Does the error still occur No END Yes Checking the PWBA CONT AIO installation Reseat the PWBA CONT AIO Removal 24 Replacement 36 Does the error still occur when turning off and on the power No END Replace the PWBA CONT AIO Removal 24 Replacement 36 ...

Page 154: ...essage still occur when copying scanning or faxing the original No Yes Checking the original Print the System Settings of the Reports on the printer menu Does the error still occur when copying scanning or faxing the System Settings report No Yes Checking the error Turn off and on the power Does the error still occur when copying scanning or faxing the original No END End change your original Repl...

Page 155: ...OID FEED MIS for operation Does the Cassette Feed Solenoid SOLENOID FEED MIS operate properly PC Operation Checked by the Feed Roll Operation Check of the Machine Check of Diagnosis tab in the Tool Box Panel Operation Checked by Digital Output DO B of IOT Diag in Printer Diag of diagnosis During this check close the COVER ASSY FRONT No Yes Replace the KIT FEED ROLL SOL CLUTCH Removal 36 Replacemen...

Page 156: ... by the REGI CLUTCH Operation Check of the Machine Check of Diagnosis tab in the Tool Box Panel Operation Checked by Digital Output DO 29 of IOT Diag in Printer Diag of diagnosis During this check close the COVER ASSY FRONT No Yes Replace the KIT FEED ROLL SOL CLUTCH Removal 36 Replacement 24 Checking the Main Motor for operation Does the Main Motor DRIVE ASSY MAIN operate properly PC Operation Ch...

Page 157: ...o the printer until it stopped No Set the paper cassette correctly Yes Checking the customer operation Did the customer set the correct paper to the paper cassette No Set the paper to the paper cassette Yes Checking the No Paper Sensor Does the number on the screen increase by one when the actuator ACTUATOR NO PAPER of the Cassette No Paper Sensor SENSOR PHOTO is operated Checked by Digital Input ...

Page 158: ...hecking the paper condition Is the paper in the SSF wrinkled or damaged No Yes Does the error still occur when printing No END END Replace the paper with a new and dry one Yes Checking the Regi Clutch for operation Does the Regi Clutch CLUTCH ASSY DRIVE operate properly PC Operation Checked by the REGI CLUTCH Operation Check of the Machine Check of Diagnosis tab in the Tool Box Panel Operation Che...

Page 159: ... diagnosis No Replace the Regi Sensor Removal 51 Replacement 9 Replace the printer Yes Checking the Main Motor for operation Does the Main Motor DRIVE ASSY MAIN operate properly PC Operation Checked by the Main Motor Operation Check of the Machine Check of Diagnosis tab in the Tool Box Panel Operation Checked by Digital Output DO 0 of IOT Diag in Printer Diag of diagnosis During this check close t...

Page 160: ...ror occurs when a document is accidentally fed into the SSF during printing To restart printing open the front cover and remove the document Yes Checking the customer operation Did the user insert the paper to the SSF during print No After print completion insert the paper to the SSF END ...

Page 161: ...ing Version 2 2008 03 31 Flows 66 Paper Jam 075 102 When starting SSF printing an error will occur by pulling out a document on the SSF by force Checking the printing Reload a paper to SSF after opening and closing the Front Cover ...

Page 162: ... customer operation Did the customer pull the paper out from the SSF when side 2 printing No Print again Insert the paper into the SSF Yes Checking the SSF No Paper Sensor for operation Does the number on the screen increase by one when the actuator ACTUATOR SSI is operated by paper Checked by Digital Output DO 0 of IOT Diag in Printer Diag of diagnosis No Replace the No Paper Sensor Removal 5 Rep...

Page 163: ...nting with the Paper Cassette as the media source Otherwise a Jam error occurs Yes Checking the paper Does the paper meet the specification No Yes Checking the Front Cover latching Open and close the Front Cover Does the error still occur when printing No END Replace the paper Replace the ROLL ASSY FEED and the SEPARATOR ROLLER ...

Page 164: ...ar the Fuser Life Counter using the diagnosis Refer to the Tech Sheet Yes Checking the SENSOR PHOTO EXIT SENSOR for operation Does the number on the screen increase by one every time the actuator of the SENSOR PHOTO REGI SENSOR is operated Checked by Digital Input DI 3 in IOT Diagnosis of diagnosis Warning Start the operation after the FUSER ASSY has cooled down No Checking the paper Replace to kn...

Page 165: ...ing levers Are the location of the levers vertical No Set four levers to latching position Replace the COVER ASSY FRONT Refer to Removal 46 replacement 14 Replace the COVER ASSY FRONT Refer to Removal 46 replacement 14 Yes Checking the interlock switch for operation Does the number on the screen increase by one when the COVER ASSY FRONT is closed and opened Checked by Digital Input DI 7 of IOT Dia...

Page 166: ... cartridges Check that the lock levers are in the locked position after correctly reseating the four toner cartridges Does the error still occur after turning the power off and on No Yes Checking the Side R Switch SWITCH for operation Does the number on the screen increase by one when the COVER ASSY WINDOW TRN is closed and opened Checked by Digital Input DI 6 of IOT Diag in Printer Diag of diagno...

Page 167: ...er in Tray 1 Check that the side and end guides are adjusted correctly in the CASSETTE ASSY 250 If incorrect readjust the side and end guides Does the error still occur when printing No END Yes Checking the front cover latch and FUSER ASSY after installation After opening and closing the front cover reinstall the FUSER ASSY Warning Do work only after the FUSER unit has cooled to room temperature D...

Page 168: ...Was the paper fed from the SSF END Yes A No Checking the status of the paper Check that SSF paper is placed correctly If it is not reinsert the paper Does the error still occur when printing Yes No END Checking the paper guides and paper in Tray 1 Check that the side and end guides are adjusted correctly in the CASSETTE ASSY 250 If incorrect readjust the side and end guides Does the error still oc...

Page 169: ... Tool Box Panel Operation Checked by Digital Output DO 29 of IOT Diag in Printer Diag of diagnosis During this check close the COVER ASSY FRONT Yes Checking the Main Motor DRIVE ASSY MAIN for operation Does the Main Motor DRIVE ASSY MAIN operate properly PC Operation Checked by the Main Motor Operation Check of the Machine Check of Diagnosis tab in the Tool Box Panel Operation Checked by Digital O...

Page 170: ...cking after replacing the PHD ASSY Replace the PHD ASSY Refer to Removal 3 Replacement 57 CAUTION Be sure to pull eight sealing tapes out from a new PHD ASSY before installation Does the error still occur when the power is turned off and on No END Replace the PWBA MCU Refer to Removal 31 Replacement 29 ...

Page 171: ... turning the power on No Yes Yes Checking after replacing the PHD ASSY Replace the PHD ASSY Refer to Removal 3 Replacement 51 CAUTION Be sure to pull eight sealing tapes out from a new PHD ASSY before installation Does the error still occur when the power is turned off and on No END Yes Checking the protection cover Open the front cover Remove any remaining PHD protective sheets Does the error occ...

Page 172: ... the PHD ASSY Does the error still occur when the power is turned off and on No END Yes Checking after replacing the PHD ASSY Replace the PHD ASSY Refer to Removal 3 Replacement 57 CAUTION Be sure to pull eight sealing tapes out from a new PHD ASSY before installation Does the error still occur when the power is turned off and on No END Yes END Replace the PWBA MCU Refer to Removal 31 Replacement ...

Page 173: ...tly wipe the CTD ADC sensor window with a clean dry cloth or cotton swab Does the error still occur when the power is turned off and on No END Yes Checking the surface of the belt on the TRANSFER ASSY Is the belt dirty Replace the TRANSFER ASSY Refer to Removal 48 Replacement 12 Yes Checking after replacing the TRANSFER ASSY Replace the TRANSFER ASSY Refer to Removal 48 Replacement 12 Does the err...

Page 174: ...ARTRIDGE Y and check that the lock key is in the lock position Does the error still occur when the power is turned off and on No Yes Checking after replacing the TONER CARTRIDGE Y Replace the TONER CARTRIDGE Y and check that the lock key is in the lock position Refer to Removal 7 Replacement 53 Does the error still occur when the power is turned off and on No END Yes Change the Toner Type setting ...

Page 175: ... CARTRIDGE M and check that the lock key is in the lock position Does the error still occur when the power is turned off and on No Yes Checking after replacing the TONER CARTRIDGE M Replace the TONER CARTRIDGE M and check that the lock key is in the lock position Refer to Removal 7 Replacement 53 Does the error still occur when the power is turned off and on No END Yes Change the Toner Type settin...

Page 176: ... CARTRIDGE C and check that the lock key is in the lock position Does the error still occur when the power is turned off and on No Yes Checking after replacing the TONER CARTRIDGE C Replace the TONER CARTRIDGE C and check that the lock key is in the lock position Refer to Removal 7 Replacement 53 Does the error still occur when the power is turned off and on No END Yes Change the Toner Type settin...

Page 177: ... CARTRIDGE K and check that the lock key is in the lock position Does the error still occur when the power is turned off and on No Yes Checking after replacing the TONER CARTRIDGE K Replace the TONER CARTRIDGE K and check that the lock key is in the lock position Refer to Removal 7 Replacement 53 Does the error still occur when the power is turned off and on No END Yes Change the Toner Type settin...

Page 178: ...3 931 093 932 093 933 093 934 093 935 093 936 093 937 Yes Does the error still occur when the power is turned OFF and ON No Yes Checking after replacing the Dell TONER CARTRIDGE Y M C K Replace the Dell TONER CARTRIDGE Y M C K Refer to Removal 7 Replacement 53 Does the error still occur when the power is turned ON No END END Yes Replace the PWBA MCU Refer to Removal 31 Replacement 29 ...

Page 179: ...t may be left on the PHD ASSY Then install the PHD ASSY into the printer If the tape is found it takes a long time until the density is recovered To use the printer immediately change the PHD ASSY to another one Does the error still occur after turning the power off and on Yes Checking the TNR Y MOT MOTOR ASSY DISP for rotation Does the TNR Y MOT MOTOR ASSY DISP function normally PC Operation Chec...

Page 180: ...lose the COVER ASSY FRONT Does the error still occur when the power is turned off and on Checking after replacing the PHD ASSY Replace the PHD ASSY Refer to Removal 3 Replacement 51 Does the error still occur when the power is turned off and on Yes Checking after replacing the TONER CARTRIDGE Y Replace the TONER CARTRIDGE Y and check that the lock key is in the lock position Refer to Removal 7 Rep...

Page 181: ...that may be left on the PHD ASSY Then install the PHD ASSY into the printer If the tape is found it takes a long time until the density is recovered To use the printer immediately change the PHD ASSY to another one Does the error still occur after turning the power off and on Yes Checking the TNR M MOT MOTOR ASSY DISP for rotation Does the TNR M MOT MOTOR ASSY DISP function normally PC Operation C...

Page 182: ...lose the COVER ASSY FRONT Does the error still occur when the power is turned off and on Checking after replacing the PHD ASSY Replace the PHD ASSY Refer to Removal 3 Replacement 51 Does the error still occur when the power is turned off and on Yes Checking after replacing the TONER CARTRIDGE M Replace the TONER CARTRIDGE M and check that the lock key is in the lock position Refer to Removal 7 Rep...

Page 183: ...that may be left on the PHD ASSY Then install the PHD ASSY into the printer If the tape is found it takes a long time until the density is recovered To use the printer immediately change the PHD ASSY to another one Does the error still occur after turning the power off and on Yes Checking the TNR C MOT MOTOR ASSY DISP for rotation Does the TNR C MOT MOTOR ASSY DISP function normally PC Operation C...

Page 184: ...lose the COVER ASSY FRONT Does the error still occur when the power is turned off and on Checking after replacing the PHD ASSY Replace the PHD ASSY Refer to Removal 3 Replacement 51 Does the error still occur when the power is turned off and on Yes Checking after replacing the TONER CARTRIDGE C Replace the TONER CARTRIDGE C and check that the lock key is in the lock position Refer to Removal 7 Rep...

Page 185: ...that may be left on the PHD ASSY Then install the PHD ASSY into the printer If the tape is found it takes a long time until the density is recovered To use the printer immediately change the PHD ASSY to another one Does the error still occur after turning the power off and on Yes Checking the TNR K MOT MOTOR ASSY DISP for rotation Does the TNR K MOT MOTOR ASSY DISP function normally PC Operation C...

Page 186: ...lose the COVER ASSY FRONT Does the error still occur when the power is turned off and on Checking after replacing the PHD ASSY Replace the PHD ASSY Refer to Removal 3 Replacement 51 Does the error still occur when the power is turned off and on Yes Checking after replacing the TONER CARTRIDGE K Replace the TONER CARTRIDGE K and check that the lock key is in the lock position Refer to Removal 7 Rep...

Page 187: ...error occur after installing a 2135cn PHD ASSY and turning the power off and on No END Yes Checking after reseating the PHD ASSY Reseat the PHD ASSY Does the error still occur when the power is turned off and on No END Yes Checking after replacing the PHD ASSY Replace the PHD ASSY Refer to Removal 3 Replacement 51 Does the error still occur when the power is turned off and on No END Replace the PW...

Page 188: ...ck key is in the lock position Does the error still occur when the power is turned off and on No Yes Checking after replacing the TONER CARTRIDGE Y M C K Replace the TONER CARTRIDGE Y M C K Refer to Removal 7 Replacement 53 Does the error still occur when the power is turned off and on No END Yes Yes Does the error still occur when the power is turned OFF and ON No END Change the Toner Type settin...

Page 189: ...Yes Does the error still occur when the power is turned OFF and ON No Yes Checking after replacing the TRANSFER ASSY Replace the TRANSFER ASSY Refer to Removal 48 Replacement 12 Does the error still occur when the power is turned OFF and ON No END Yes Replace the PWBA MCU Refer to Removal 31 Replacement 29 END ...

Page 190: ... the error Wait for five seconds and turn ON the power after the power is turned OFF Does the error still occur when receiving fax No END Yes Checking after reseating the PWBA CONT AIO Reseat the PWBA CONT AIO Removal 24 Replacement 36 Does the error still occur when receiving fax No END Replace the PWBA CONT AIO Removal 24 Replacement 36 ...

Page 191: ...Replacement 58 Does the error still occur when faxing No END Replace the CONSOLE ASSY PANEL Removal 8 Replacement 52 Yes Checking after replacing the PWBA CONT AIO Replace the PWBA CONT AIO Removal 64 Replacement 58 Does the error still occur when turning on the power No END Yes Checking the error Turn off and on the power Does the error still occur when faxing No END ...

Page 192: ... message by turning the Non DELL Toner setting to OFF Yes Checking the Toner Cartridge Is the installed toner cartridge to the printer the DELL toner No END Yes Checking the printer setting Cancel the non DELL toner mode by the control panel Does the message on the LCD turn off the non DELL toner No Yes Checking after replacing the toner cartridge Replace the toner cartridge Does the error still o...

Page 193: ...1 165 Chapter 1 Troubleshooting Version 4 2008 12 22 Flows 93 Faint print Low contrast Mnt01100KA Mnt01101KA Faint ...

Page 194: ... Yes Checking the PHD ASSY sealing tape After turning the printer off open the front cover and remove the PHD ASSY from the printer Remove any of the 8 pieces of sealing tape that may be left on the PHD ASSY Then install the PHD ASSY into the printer If the tape is found it takes a long time until the density is recovered To use the printer immediately change the PHD ASSY to another one Does the e...

Page 195: ...oner dispensing Execute Digital Output DO 0 5 and faint toner motor 21 Y 23 M 25 C 27 K of IOT Diag in Printer Diag of diagnosis for 30 seconds During this check close the COVER ASSY FRONT Is the image printed correctly No Yes Replace to original PHD ASSY Yes Checking the faint color Is there the faint toner Checked by 4 Colors Configuration Chart of Chart Print of Diagnosis tab in Tool Box No Rep...

Page 196: ...Replace the printer Yes Checking the error mode Does the blank page occur when copying No Checking the blank print Print the contamination check page Is the image printed correctly No Yes Checking the original setting Is the original placed correctly No Set the original correctly Yes Printing data form is not suitable for the printer then check the printing data which the problem generated END ...

Page 197: ...1 169 Chapter 1 Troubleshooting Version 2 2008 03 31 Flows 95 Solid black ...

Page 198: ...ge occur when copying No Checking the solid black Print the contamination check page Is the image printed correctly No Yes Checking the original setting Is the original placed correctly No Set the original correctly Yes Printing data is incorrect then check the printing data which the problem generated Yes Checking the printing Is the image printed correctly Checked by Test Print Test Pattern 600 ...

Page 199: ...1 171 Chapter 1 Troubleshooting Version 4 2008 12 22 Flows 96 Vertical blank line White stripes in paper transport direction 13 13 13 13 Mnt01102KA 13 13 13 13 Mnt01103KA Random Periodic ...

Page 200: ...RANSFER ASSY Are there any damages on the belt surface of the TRANSFER ASSY No Replace the TRANSFER ASSY Refer to Removal 48 Replacement 12 Replace the PHD ASSY Refer to Removal 3 Replacement 51 Yes Checking the error mode Does the blank line occur when copying No Yes Checking the original Is the original color clean No Change the original Yes Checking the Vertical blank lines Print the contaminat...

Page 201: ...1 173 Chapter 1 Troubleshooting Version 3 2008 06 13 Flows 97 Horizontal band cross out White stripe in horizontal direction 13 13 13 13 Mnt01104KA 13 13 13 13 Mnt01105KA Random Periodic ...

Page 202: ...he TRANSFER ASSY and the FUSER ASSY Does the printout still have blank lines in the horizontal direction No END Yes Checking the belt surface of the TRANSFER ASSY Are there any damages on the belt surface of the TRANSFER ASSY Replace the TRANSFER ASSY Refer to Removal 48 Replacement 12 Yes Checking the error mode Does the blank line occur when copying No Yes Checking the original Is the original c...

Page 203: ...5 Chapter 1 Troubleshooting Version 2 2008 03 31 A Yes Checking after replacing the PHD ASSY Replace the PHD ASSY Refer to Removal 3 Replacement 51 Is the image printed correctly No END Replace the printer ...

Page 204: ...1 176 Chapter 1 Troubleshooting Version 3 2008 06 13 Flows 98 Vertical stripes 13 13 13 13 Mnt01106KA 13 13 13 13 Mnt01107KA Random Periodic ...

Page 205: ...ode Does the vertical line occur when copying No Yes Checking the original Is the original color clean No Change the original Yes Checking the Vertical stripes Print the contamination check page Does the printout have blank lines in the horizontal direction No Check the print data which the problem generated Yes Replace the FUSER ASSY Refer to Removal 9 Replacement 51 and initialize the Fuser Life...

Page 206: ...1 178 Chapter 1 Troubleshooting Version 3 2008 06 13 Flows 99 Horizontal stripes 13 13 13 13 Mnt01108KA 13 13 13 13 Mnt01109KA Random Periodic ...

Page 207: ...g for foreign objects in the paper transfer path Remove any foreign objects in the paper transfer path between the TRANSFER ASSY and the FUSER ASSY Does the printout still have horizontal stripes No END Yes Checking the belt surface of the TRANSFER ASSY Are there any damages on the belt surface of the TRANSFER ASSY No Replace the TRANSFER ASSY Refer to Removal 48 Replacement 12 A Yes Checking the ...

Page 208: ...king after replacing the PHD ASSY Replace the PHD ASSY Refer to Removal 3 Replacement 51 Is the image printed correctly No END Replace the FUSER ASSY Refer to Removal 9 Replacement 51 After replacement be sure to clear the life counter value Refer to the Tech Sheet ...

Page 209: ...1 181 Chapter 1 Troubleshooting Version 3 2008 06 13 Flows 100 Partial Deletion 13 13 13 13 Mnt01110KA 13 13 13 13 Mnt01111KA Random Periodic ...

Page 210: ...nd cross out with Pitch Chart Refer to Chapter 4 1 Are there any horizontal band cross out matching the chart No Replace the corresponding parts Yes Checking paper Check that new dry recommended paper is being used and replace as necessary Are parts of images still missing during printing No END Yes Checking the error mode Does the partial lack occur when copying No Yes Checking the original Is th...

Page 211: ...cking after replacing the FUSER ASSY Reset the FUSER ASSY Is the image printed correctly Warning Start the operation after the FUSER ASSY has cooled down After replacement be sure to clear the life counter value END No Replace the printer Replace the TRANSFER ASSY Refer to Removal 48 Replacement 12 Yes Checking for foreign objects in the paper transfer path Remove any foreign objects in the paper ...

Page 212: ...1 184 Chapter 1 Troubleshooting Version 3 2008 06 13 Flows 101 Spots 13 13 13 13 Mnt01112KA 13 13 13 13 Mnt01113KA Random Periodic ...

Page 213: ...re any horizontal band cross out matching the chart No Replace the corresponding parts When the result corresponds to the b 12 PHD of the pitch chart performing the PHD Refresh Configuration Check of Chart Print in Diagnosis tab of Tool Box may improve image quality A Yes Checking the error mode Does the spots occur when copying No Yes Checking the original Is the original color clean No Change th...

Page 214: ...SY has cooled down After replacement be sure to clear the life counter value No END Replace the printer Yes Checking for foreign objects or toner contamination in the paper transfer path Remove any foreign objects and clean the toner in the paper transfer path between the TRANSFER ASSY and the FUSER ASSY Are there still toner spots during printing No END Yes Checking the belt surface of the TRANSF...

Page 215: ...1 187 Chapter 1 Troubleshooting Version 3 2008 06 13 Flows 102 Afterimage Ghost Wsb02020KA Mnt01114KA Afterimage ...

Page 216: ...ing the printer setting Decrease the value of Adjust BTR Paper Type of the Adjust BTR in the Maintenance of the Admin Menu Does an after image still appear on the printout No END Replace the printer Negative Ghost Positive Ghost Yes Checking the PHD ASSY installation Reseat the PHD ASSY Does an after image still appear on the printout No END Yes Checking after replacing the PHD ASSY Replace the PH...

Page 217: ...1 189 Chapter 1 Troubleshooting Version 3 2008 06 13 Flows 103 Grey Background Mnt01115KA ...

Page 218: ...the PHD ASSY Reseat the PHD ASSY Is there background fog during printing No END Yes Checking after replacing the PHD ASSY Replace the PHD ASSY Refer to Removal 3 Replacement 51 Is the image printed correctly No END Replace the printer Yes Checking the error mode Does the background page occur when copying No Yes Checking the original Is the original color clean No Change the original Yes Checking ...

Page 219: ...1 191 Chapter 1 Troubleshooting Version 2 2008 03 31 Flows 104 Skew Mnt01116KA ...

Page 220: ... Checking the original Does the original meet the ADF spec Use the platen mode or change the paper type No Yes Checking the ADF Guides setting Reseat the ADF Guides Does the error still occur when copying No Yes Checking the ADF Feed Roller and the Separator Pad Are there any damages or foreign substances on the Roller and the Pad Replace the ADF ASSY No Yes Checking the original setting Is the or...

Page 221: ...y foreign objects in the paper transfer path Reset the SEPARATOR ROLLER ASSEMBLY Are images still skewed during printing No END Replace the HOLDER ASSY SEPARATOR Refer to Removal 2 Replacement 58 Checking the paper feeding tray Is the skewed paper fed from the SSF Yes Checking the front cover latch and PHD ASSY after installation After opening and closing the front cover reinstall the PHD ASSY Are...

Page 222: ...1 194 Chapter 1 Troubleshooting Version 2 2008 03 31 Flows 105 Paper damage Mnt01117KA ...

Page 223: ...ioner No Yes Checking the error mode Does the paper damage occur when feeding the original at the ADF No Yes Checking the original Does the original meet the ADF spec No Use the platen mode or change the paper type Yes Checking the ADF Guides setting Reseat the ADF Guides Does the error still occur when copying No Yes Checking the ADF Feed Roller and the Separator Pad Are there any damages or fore...

Page 224: ...nsfer path Reseat the SEPARATOR ROLLER ASSEMBLY Is the printout still wrinkled or damaged No END Replace the HOLDER ASSY SEPARATOR Refer to Removal 2 Replacement 58 Checking the paper feeding tray Is the damaged paper fed from the SSF Yes Checking the front cover latch and check the PHD ASSY and FUSER ASSY installation After opening and closing the front cover reseat the PHD ASSY and the FUSER ASS...

Page 225: ...as cooled down Replace the FUSER ASSY Refer to Removal 9 Replacement 51 After replacement be sure to clear the life counter value Refer to the Tech Sheet Yes Checking paper Check that new dry recommended paper which matches printer specifications is being used and replace as necessary Are images still not fixed to the printout No END ...

Page 226: ...1 198 Chapter 1 Troubleshooting Version 3 2008 06 13 Flows 107 Color registration Color shift Troubleshooting of a control system ABCDEabcde12345 Mnt01119KA ...

Page 227: ...the printed material when printing No END Adjusting the color registration automatically Check that the Auto Registration Adjustments checkbox of the Registration Adjustment in Maintenance tab of Tool Box is checked Press the Auto Correct button to stat the auto color registration adjustment After adjustment is completed press the Color Regi Chart button to print the auto registration adjustment r...

Page 228: ...tration Adjustment in Printer Maintenance tab of Tool Box Adjust the color registration by Color Registration Adjustment Lateral and or Color Registration Adjustment Process several times After the adjustment are completed press Restart printer to apply new settings button Does the color registration appear on the printed material when printing No END Replace the printer ...

Page 229: ...ly Yes Checking after replacing the PHD ASSY Replace the PHD ASSY Refer to Removal 3 Replacement 51 Does the error appear on the printed material when printing No END Yes Checking after replacing the TRANSFER ASSY Replace the TRANSFER ASSY Refer to Removal 48 Replacement 12 Does the error appear on the printed material when printing No END Replace the printer ...

Page 230: ...ocument meet the ADF spec No Yes Checking the ADF Is the ADF closed against platen glass completely No Yes Checking the installation status Is the printer installed on a flat steady surface No Replace the ADF ASSY Removal 59 Replacement 2 Use the platen mode or change the paper type Close the ADF Reinstall the printer ...

Page 231: ...es the document meet the ADF spec No Yes Checking the ADF Is the ADF closed against platen glass completely No Yes Checking the installation status Is the printer installed on a flat steady surface No Replace the ADF ASSY Removal 59 Replacement 2 Use the platen mode or change the paper type Close the ADF Reinstall the printer ...

Page 232: ...ser Motor Operation Check of Machine Check of Diagnosis tab in Tool Box No END END Replace the FUSER ASSY Refer to Removal 9 Replacement 51 and initialize the Fuser Life counter Refer to the Tech Sheet Replace the PHD UNIT Yes Checking the PHD ASSY sealing tape After turning the printer off open the front cover and remove the PHD ASSY from the printer Remove any of the 8 pieces of sealing tape tha...

Page 233: ...e noise arise after the power is turned OFF and ON No END Yes Checking the FAN Does the noise arise from the Fan Checked by Digital Output DO 1E of IOT Diag in Printer Diag of diagnosis No Replace the PWBA LVPS Refer to Removal 25 Replacement 35 Replace the FAN Refer to Removal 26 Replacement 34 ...

Page 234: ...hen paper is transferred from Tray 1 No END Replace the SEPARATOR ROLLER ASSEMBLY Refer to Removal 2 Replacement 58 Check that the position of the SSF side guides and the paper insertion is correct and reset as necessary Check that new dry recommended paper is being used and replace as necessary Yes Checking the ADF feeding Does the noise arise from the printer when the original is fed from the AD...

Page 235: ...st 6 meters away from other appliances Does the electrical noise error still occur No Checking the AC ground Is AC power supply outlet wired and grounded appropriately No END Yes Checking after reseating the PHD ASSY Reseat the PHD ASSY Does the electrical noise error still occur No END Yes Request the client to fix AC power supply outlet Yes Checking after reseating the TRANSFER ASSY Reseat the T...

Page 236: ... into another outlet Do not plug it into an open socket on the same outlet Reconnect after unplugging the power cord from the printer Does monitor noise occur when the power is turned on No Yes Checking the connector of MAIN SWITCH for connection Disconnect the power cord and wait for one minute Reconnect the connector of MAIN SWITCH Does the printer operate normally No Yes END Go to FIP DC END Re...

Page 237: ...and on the power During this test close the COVER ASSY FRONT No Checking the CONSOLE ASSY PANEL Are characters displayed on the LCD of the CONSOL ASSY PANEL No Yes Go to FIP AC END Checking after replacing the CONSOLE PANEL Reseat the CONSOLE PANEL Does the printer operate normally No Yes END Replace the PWBA CONT AIO and the PWBA MCU ...

Page 238: ...ed and replace as necessary Does multi feed occur when printing No Yes Checking the ROLL ASSY FEED and SEPARATOR ROLLER ASSEMBLY for rotation Does the ROLL ASSY FEED and SEPARATOR ROLLER ASSEMBLY rotate smoothly and operate correctly No END END Replace the ROLL ASSY FEED Refer to Removal 4 Replacement 56 and or HOLDER ASSY SEPARATOR Refer to Removal 2 Replacement 58 ...

Page 239: ...py Error Problem Though the document is set on the ADF it is copied via the Platen Replace the IIT ASSY SUB Removal 59 Replacement 2 Yes Check that the ADF cover is closed and the document is fully inserted into the ADF Does the error still occur when copying No END ...

Page 240: ...ror persist when the power is turned off and on No Replace the Printer Replace the PWBA CONT AIO Removal 24 Replacement 36 Replace the PWBA CONT AIO Removal 24 Replacement 36 Yes Updating the firmware to the latest version Download the latest version of the firmware from the DELL Support Website and execute the update NOTE Before updating the firmware to the latest version reset the error followin...

Page 241: ...dress 1 Remove the network cable and power off the printer and then on 2 Change the IP address on the Control Panel 3 Plug the network cable back into the printer and then turn the power on 4 On the Control Panel open Admin Network TCP IP and confirm that the IP address has been changed ...

Page 242: ...on Yes Checking Discard Size under Fax Setting Is the Discard Size option set to ON On the Control Panel open Admin Menu Fax Settings Discard Size No Disabling Discard Size On the Control Panel open Admin Menu Fax Settings Discard Size and select Off Power off the printer and then on Does the problem persist No Yes Replacing PWBA CONT AIO Try replacing the PWBA CONT AIO Power off the printer and t...

Page 243: ...o Removal 31 Replacement 29 Go to step 3 3 Check the connection between the FAN and PWBA LVPS Is P J503 on PWBA LVPS connected correctly Go to step 5 Reconnect the connector P J503 correctly then go to step 4 4 Does the error still occur when the power is turned OFF and ON Go to step 5 End of work 5 Check the connections between the PWBA LVPS and PWBA MCU Are P J501 and P J14 connected correctly G...

Page 244: ...t 24 VDC when the interlock switch HARN ASSY INTERLOCK is pushed Replace the FAN Refer to Removal 26 Replacement 34 Go to step 9 9 Checking after replacing the PWBA LVPS Replace the PWBA LVPS Refer to Removal 25 Replacement 35 Does the error still occur when the power is turned OFF and ON Replace the PWBA MCU Refer to Removal 31 Replacement 29 End of work Step Check Remedy Yes No ...

Page 245: ...l ON OFF procedures of the power Go to step 2 End of work 1 2 Checking the firmware version Is the firmware the latest version Go to step 3 Upgrade the firmware then go to step 3 3 Checking after reseating the PWBA MCU Reseat the PWBA MCU Does the error still occur when the power is turned OFF and ON Go to step 4 End of work 1 4 Checking after replacing the PWBA MCU Replace the PWBA MCU Refer to R...

Page 246: ...PHD UNIT and four TONER CARTRIDGEs Does the error still occur when the power is turned OFF and ON Go to step 3 End of work 1 3 Checking after reseating the PWBA MCU Reseat the PWBA MCU Does the error still occur when the power is turned OFF and ON Go to step 4 End of work 1 4 Checking the connectors for connection Are the following connectors connected correctly P J311 on the Toner CRUM Y P J312 o...

Page 247: ...the HARN ASSY TONER CRUM 7 Checking the HARN ASSY PHD XPRO for continuity Disconnect J42 from the PWBA MCU Disconnect J144 from the PWBA EEPROM XPRO Disconnect P422 from the PHD UNIT Is each cable of J42 J144 and P422 continuous Go to step 8 Replace the HARN ASSY PHD XPRO 8 Checking the power to the PWBA EEPROM XPRO Disconnect J42 from the PWBA MCU Is the voltage across P42 3pin ground on the PWBA...

Page 248: ...sed against platen glass completely Go to step 4 Close the ADF completely 4 Checking the paper feeding Does the ADF feed the document Go to step 5 Go to step 7 5 Checking the document path Open the ADF Cover and check the document path Is there the foreign substance on the document path Remove the foreign substance Go to step 6 6 Checking after replacing the ADF ASSY Replace the ADF ASSY Removal 5...

Page 249: ...the ADF COVER 2 Checking the ADF COVER Are there any damages on the ADF COVER Replace the ADF COVER Go to step 3 3 Checking the connector connection Reseat the connector P J1003 on the PWBA CONT AIO Does the error still occur when copying Go to step 4 End of work 4 Checking after replacing the ADF ASSY Replace the ADF ASSY Removal 59 Replacement 2 Does the error still occur when copying Replace th...

Page 250: ...Are P J40 P J41 P J411 and P J412 connected correctly Go to step 6 Reconnect the connector s P J40 P J41 P J411 and or P J412 correctly then go to step 5 5 Does the error still occur when the power is turned OFF and ON Go to step 6 End of work 6 Checking the HARN ASSY ROS RE for continuity Disconnect P J40 from the PWBA MCU Disconnect P J411 from the ROS ASSY Is each cable of J40 J411 continuous G...

Page 251: ...he connections between the PWBA MCU and DRIVE ASSY MAIN Are P J21 and P J211 connected correctly Go to step 6 Reconnect the connector s P J21 and or P J211 correctly then go to step 5 5 Does the error still occur when the power is turned OFF and ON Go to step 6 End of work 6 Checking the HARN ASSY MAIN MOT for continuity Disconnect J21 from the PWBA MCU Disconnect J211 from the DRIVE ASSY MAIN Is ...

Page 252: ...e connectors of the SUB MOTOR for connection Check the connections between the PWBA MCU and DRIVE ASSY SUB Are P J22 and P J221 connected correctly Go to step 6 Reconnect the connector s P J22 and or P J221 correctly then go to step 5 5 Does the error still occur when the power is turned OFF and ON Go to step 6 End of work 6 Checking the HARN ASSY SUB MOT for continuity Disconnect J22 from the PWB...

Page 253: ...Checking after reseating the DRIVE ASSY PH Reseat the DRIVE ASSY PH Does the error still occur when the power is turned OFF and ON Go to step 9 End of work 5 Checking the connector of the K Mode Solenoid in the DRIVE ASSY PH for connection Check the connection between the PWBA MCU and K Mode Solenoid Is P J24 connected correctly Go to step 7 Reconnect the connector P J24 correctly then go to step ...

Page 254: ...26 J261 continuous Go to step 12 Replace the HARN ASSY KSNR REGCL 12 Checking the power to the K Mode Sensor Disconnect J26 from the PWBA MCU Is the voltage across P26 1pin ground on the PWBA MCU about 3 3 VDC Go to step 13 Replace the PWBA MCU Refer to Removal 35 Replacement 16 13 Checking the K Mode Sensor for operation Remove the DRIVE ASSY PH from the printer once but P J261 and P J24 should b...

Page 255: ...ection sheet Go to step 2 2 Checking the ADC Sensor Window Open the COVER ASSY FRONT Is the ADC Sensor window dirty Go to step 3 Go to step 4 3 Turn off the power and gently wipe the ADC Sensor window with a clean dry cloth or cotton swab After wiping the window close the COVER ASSY FRONT Does the error still occur when the power is turned OFF and ON Go to step 4 End of work 4 Checking after resea...

Page 256: ...ectly Go to step 9 Reconnect the connector s P J18 and or P J181 surly then go to step 8 8 Does the error still occur when the power is turned OFF and ON Go to step 9 End of work 9 Checking the HARN ASSY TNR MOT for continuity Disconnect J18 from the PWBA MCU Disconnect J181 from the TNR Y MOT Is each cable of J18 J181 continuous Go to step 10 Replace the HARN ASSY TNR MOT 10 Checking the power to...

Page 257: ...ed OFF and ON Go to step 13 End of work 13 Checking after replacing the PHD UNIT Replace the PHD UNIT Refer to Removal 3 Replacement 57 Does the error still occur when the power is turned OFF and ON Go to step 14 End of work 14 Checking after reseating the TRANSFER ASSY Reseat the TRANSFER ASSY Does the error still occur when the power is turned OFF and ON Replace the ADC Sensor or TRANSFER ASSY R...

Page 258: ...ection sheet Go to step 2 2 Checking the ADC Sensor Window Open the COVER ASSY FRONT Is the ADC Sensor window dirty Go to step 3 Go to step 4 3 Turn off the power and gently wipe the ADC Sensor window with a clean dry cloth or cotton swab After wiping the window close the COVER ASSY FRONT Does the error still occur when the power is turned OFF and ON Go to step 4 End of work 4 Checking after resea...

Page 259: ...ectly Go to step 9 Reconnect the connector s P J18 and or P J182 surly then go to step 8 8 Does the error still occur when the power is turned OFF and ON Go to step 9 End of work 9 Checking the HARN ASSY TNR MOT for continuity Disconnect J18 from the PWBA MCU Disconnect J182 from the TNR M MOT Is each cable of J18 J182 continuous Go to step 10 Replace the HARN ASSY TNR MOT 10 Checking the power to...

Page 260: ...ed OFF and ON Go to step 13 End of work 13 Checking after replacing the PHD UNIT Replace the PHD UNIT Refer to Removal 3 Replacement 57 Does the error still occur when the power is turned OFF and ON Go to step 14 End of work 14 Checking after reseating the TRANSFER ASSY Reseat the TRANSFER ASSY Does the error still occur when the power is turned OFF and ON Replace the ADC Sensor or TRANSFER ASSY R...

Page 261: ...ection sheet Go to step 2 2 Checking the ADC Sensor Window Open the COVER ASSY FRONT Is the ADC Sensor window dirty Go to step 3 Go to step 4 3 Turn off the power and gently wipe the ADC Sensor window with a clean dry cloth or cotton swab After wiping the window close the COVER ASSY FRONT Does the error still occur when the power is turned OFF and ON Go to step 4 End of work 4 Checking after resea...

Page 262: ...ectly Go to step 9 Reconnect the connector s P J19 and or P J191 surly then go to step 8 8 Does the error still occur when the power is turned OFF and ON Go to step 9 End of work 9 Checking the HARN ASSY TNR MOT for continuity Disconnect J19 from the PWBA MCU Disconnect J191 from the TNR C MOT Is each cable of J19 J191 continuous Go to step 10 Replace the HARN ASSY TNR MOT 10 Checking the power to...

Page 263: ...ed OFF and ON Go to step 13 End of work 13 Checking after replacing the PHD UNIT Replace the PHD UNIT Refer to Removal 3 Replacement 57 Does the error still occur when the power is turned OFF and ON Go to step 14 End of work 14 Checking after reseating the TRANSFER ASSY Reseat the TRANSFER ASSY Does the error still occur when the power is turned OFF and ON Replace the ADC Sensor or TRANSFER ASSY R...

Page 264: ...ection sheet Go to step 2 2 Checking the ADC Sensor Window Open the COVER ASSY FRONT Is the ADC Sensor window dirty Go to step 3 Go to step 4 3 Turn off the power and gently wipe the ADC Sensor window with a clean dry cloth or cotton swab After wiping the window close the COVER ASSY FRONT Does the error still occur when the power is turned OFF and ON Go to step 4 End of work 4 Checking after resea...

Page 265: ...ectly Go to step 9 Reconnect the connector s P J19 and or P J192 surly then go to step 8 8 Does the error still occur when the power is turned OFF and ON Go to step 9 End of work 9 Checking the HARN ASSY TNR MOT for continuity Disconnect J19 from the PWBA MCU Disconnect J192 from the TNR K MOT Is each cable of J19 J192 continuous Go to step 10 Replace the HARN ASSY TNR MOT 10 Checking the power to...

Page 266: ...ed OFF and ON Go to step 13 End of work 13 Checking after replacing the PHD UNIT Replace the PHD UNIT Refer to Removal 3 Replacement 57 Does the error still occur when the power is turned OFF and ON Go to step 14 End of work 14 Checking after reseating the TRANSFER ASSY Reseat the TRANSFER ASSY Does the error still occur when the power is turned OFF and ON Replace the ADC Sensor or TRANSFER ASSY R...

Page 267: ...ection Remove the FUSER ASSY Warning Start the operation after the FUSER ASSY has cooled down Check the connections between the PWBA MCU and FUSER ASSY Are P J17 and P J171 connected correctly Go to step 4 Reconnect the connector s P J17 and or P J171 correctly then go to step 3 3 Does the error still occur when the power is turned OFF and ON Go to step 4 End of work 4 Checking the HARN ASSY FUSER...

Page 268: ...eck the resistances across the following pins of the removed FUSER ASSY J171 5pin J171 4pin J171 6pin J171 8pin J171 6pin J171 7pin Can the resistances be measured The resistances are 7 k ohm at 180 degrees C Replace the PWBA MCU Refer to Removal 31 Replacement 29 Replace the FUSER ASSY Refer to Removal 9 Replacement 51 After replacement be sure to clear the life counter value Step Check Remedy Ye...

Page 269: ...er value Go to step 2 2 Checking after reseating the FUSER ASSY Reseat the FUSER ASSY Warning Start the operation after the FUSER ASSY has cooled down Does the error still occur when the power is turned OFF and ON Go to step 3 End of work 3 Checking after replacing the FUSER ASSY Replace the FUSER ASSY Refer to Removal 9 Replacement 51 Warning Start the operation after the FUSER ASSY has cooled do...

Page 270: ...es the error still occur when the power is turned OFF and ON Go to step 3 End of work 3 Checking the HARN ASSY HUM for continuity Disconnect J20 from the PWBA MCU Disconnect J201 from the SENSOR HUM Is each cable of J20 J201 continuous Go to step 4 Replace the HARN ASSY HUM 4 Checking the power to SENSOR HUM Disconnect the connector of J20 from the PWBA MCU Is the voltage across P20 4pin ground on...

Page 271: ...een the PWBA MCU P J17 and FUSER ASSY P J171 Check the connections between the FUSER ASSY P J171 and PWBA LVPS P J47 Check the connections between the PWBA LVPS P J501 and P J502 and PWBA MCU P J14 and P J15 Are these connectors connected correctly Go to step 5 Reconnect the connector s P J17 P J47 P J171 P J501 P J502 P J14 and or P J15 correctly then go to step 4 4 Does the error still occur whe...

Page 272: ... Refer to Removal 9 Replacement 51 Warning Start the operation after the FUSER ASSY has cooled down Does the error still occur when the power is turned OFF and ON NOTE After replacement be sure to clear the life counter value Replace the PWBA MCU Refer to Removal 31 Replacement 29 End of work Step Check Remedy Yes No ...

Page 273: ...during the downloading process Never power off the printer or the computer until the downloading process completes and never interrupt the downloading process Step Check Remedy Yes No Possible causative parts PWBA CONT AIO PL10 6 6 1 Checking the error code Error code is 016 317 or 016 340 Go to step 2 Go to step 3 2 Download the latest version of the firmware from the Dell support website and upd...

Page 274: ...ng the recommended memory card Go to step 2 Replace to the recommended memory card 2 Checking the Memory Card installation Reseat the Memory Card Does the error still occur when turning on the power Go to step 3 End of work 3 Checking after replacing the Memory Card Replace the Memory Card Does the error still occur when turning on the power Replace the PWBA CONT AIO Removal 24 Replacement 36 End ...

Page 275: ...oes the error still occur when the power is turned off and on Go to step 3 End of work 3 Checking after reseating the PWBA CONT AIO and PWBA MCU Reseat the PWBA CONT AIO and PWBA MCU Does the error still occur when the power is turned OFF and ON Go to step 4 End of work 4 Checking the connectors for connection Check the connections between the PWBA MCU and PWBA CONT AIO Are P J10 and P J901 connec...

Page 276: ...is being executed the printer displays a message Writing USB F W and the computer displays a progress bar and may be restarted during the downloading process Never power off the printer or the computer until the downloading process completes and never interrupt the downloading process ...

Page 277: ...nnection between PC and printer Are your PC and the printer correctly connected by USB or LAN Disconnect and reconnect the USB or network cable Does the error still occur when the power is turned OFF and ON Go to step 3 End of work 3 Checking after reseating the PWBA CONT AIO Reseat the PWBA CONT AIO Does the error still occur when the power is turned OFF and ON Go to step 4 End of work 4 Checking...

Page 278: ...step 2 2 Checking the network connection Reseat the network cable connector Does the error still occur when using the server Go to step 3 End of work 3 Checking the network setting Is the printer network setting correctly Go to step 4 Set the Wired in the Admin Menu 4 Checking the server setting Is the Address Book setting correctly Go to step 5 Set the Address Book in the Admin Menu 5 Checking th...

Page 279: ...nd reinstall the optional memory 5 Print a System Settings page to verify the capacity of optional memory Refer to NOTE Is memory capacity increased NOTE Operation from printer operation panel 1 Press T until SETUP appears and then press 3 2 Press T until Reports appears and then press 3 3 System Settings is displayed Press 3 Go to step 6 If the memory capacity has not increased turn off the print...

Page 280: ... AIO PL10 6 6 1 Checking the printing job Print the small size file like a Windows test print Does the error still occur when printing Go to step 2 End of work 2 Checking after reseating the PWBA CONT AIO Reseat the PWBA CONT AIO Does the error still occur when printing Replace the PWBA CONT AIO Refer to Removal 24 Replacement 36 End of work ...

Page 281: ...tep 3 Please request the registration to your system administrator then go to step 2 2 Does the error still occur when printing Go to step 3 End of work 3 Checking connection Is your PC surely connected with the printer via network Please consult your system administrator Connect your PC with printer surely then go to step 4 4 Does the error still occur when printing Please consult your system adm...

Page 282: ...ecking your operation Is the operation that you did an available function for 2135c Go to step 4 Please inquire to your system administrator or check this operation by the User Guide 4 Checking connection Is your PC surely connected with the printer Go to step 6 Connect your PC with printer surely then go to step 5 5 Does the error still occur when printing Go to step 6 End of work 6 Checking afte...

Page 283: ...k setting Does the value of User Registration exceed the limitation Maximum user is 50 Reset to 50 or less and go to step 2 Go to step 3 2 Does the error still occur when printing Go to step 3 End of work 3 Checking the PWBA CONT AIO installation Reseat the PWBA CONT AIO Refer to Removal 24 Replacement 36 Does the error still occur when printing Replace the PWBA CONT AIO End of work ...

Page 284: ...e error still occur when printing Go to step 3 End of work 3 Checking the paper size setup Does the using paper size match the printer setup value Go to step 5 Go to step 4 4 Setup the paper size through your PC Does the error still occur when printing Replace the PWBA CONT AIO Refer to Removal 24 Replacement 36 End of work 5 Checking the printing job Does the error still occur when printing the W...

Page 285: ...est page Does the error still occur when printing Go to step 3 Add the MEMORY CARD or divide the printing job 3 Checking after reseating the MEMORY CARD Reseat the MEMORY CARD Does the error still occur when printing Go to step 4 End of work 4 Checking the memory capacity Is the memory capacity recognized normally Checked by Config Page of Print information in diagnosis Go to step 5 Replace the PW...

Page 286: ...when the power is turned off and on Go to step 2 End of work 2 Checking the printer memory size Does the error occur when printing with the Memory Card Option installed Go to step 3 End of work 3 RAM Disk size settings Does the error occur when printing after reducing the size setting of the RAM Disk See RAM Disk size settings in chapter 2 Replace the PWBA CONT AIO Removal 24 Replacement 36 End of...

Page 287: ...es No Possible causative parts PWBA CONT AIO PL10 6 6 1 Checking the PWBA CONT AIO Turn off and on the power Does the error still occur when turning on the power Go to step 2 End of work 2 Checking the file data in the printer Print out the stored files at the printer memory Does the error still occur when turning on the power Go to step 3 End of work 3 Checking the printer setting Is the Country ...

Page 288: ...ing the error Does the error still occur when turning off and on the power Go to step 2 END 2 Checking the error Clear the stored data Does the error still occur after clearing the data Checked by BackUp Data Document Clear in Fax Scanner diag Go to step 3 END 3 Checking the memory card installation Reseat the memory card on the PWBA AIO CONT Does the error still occur when turning off and on the ...

Page 289: ...trol Panel Check the following items before checking the driver software Connects the PC and the printer with the USB cable Enables the Windows Image Acquisition WIA of the Service in the Administrative Tool of the Control Panel Go to step 3 Install the driver software 3 Checking the PC program Is the ScanButton Manger installed Checked by the Dell MFP Laser 2135cn ScanButton Manager in the Add or...

Page 290: ...roperties screen For Windows XP Vista Server 2003 3 Check that the Start this program displays the 2135cn MFP Scan Button Manager and the Select an event is set correctly For Windows 2000 3 Check that the 2135cn MPF Scan Button Manager is checked and the Scanner events is set correctly Retry the scanning If the message Select the program to launch for this action appears on the PC monitor select t...

Page 291: ... 1 Checking the error Does the error still occur when turning off the power Go to step 2 End of work 2 Checking the MCU firmware Is the download firmware the 2135cn Go to step 3 Re download the correct firmware 3 Checking after replacing the PWBA MCU Replace the PWBA MCU Removal 31 Replacement 29 Does the error still occur Replace the PWBA CONT AIO Removal 24 Replacement 36 End of work ...

Page 292: ...IO PL10 6 6 1 Checking the error Does the error still occur when turning off and on the power Go to step 2 End of work if the error occurs again go to step 2 2 Checking the PWBA CONT AIO installation Reseat the PWBA CONT AIO Removal 24 Replacement 36 Does the error still occur when turning off and on the power Replace the PWBA CONT AIO End of work ...

Page 293: ...data and the paper suitable Are the paper setting and paper suitable Are the paper setting and print data suitable Are the original and the paper suitable After checking correct the incorrect item s Does the error still occur when printing Go to step 4 End of work 4 Checking after reloading a paper and the CASSETTE ASSY 250 Reload a correct paper into the CASSETTE ASSY 250 Reseat the CASSETTE ASSY...

Page 294: ...rint data paper print media and paper settings Check the followings Are the print data and the paper suitable Are the paper setting and paper suitable Are the paper setting and print data suitable Are the original and the paper suitable After checking correct the incorrect item s Does the error still occur when printing Go to step 4 End of work 4 Reloading a correct paper to SSF Reload a correct p...

Page 295: ...3 Reseat the ACTUATOR NO PAPER If broken or deformed replace the ACTUATOR NO PAPER 3 Checking the Cassette No Paper Sensor SENSOR PHOTO for operation Pull the CASSETTE ASSY 250 out Does the number on the screen increase by one when the actuator ACTUATOR NO PAPER of the Cassette No Paper Sensor SENSOR PHOTO is operated Checked by Digital Input DI 01 of IOT Diag in Printer Diag of diagnosis Replace ...

Page 296: ...on the PWBA MCU about 3 3 VDC Go to step 7 Replace the PWBA MCU Refer to Removal 31 Replacement 29 7 Checking the SENSOR PHOTO for operation Check the voltage across J23 11pin ground on the PWBA MCU Does the voltage change when the ACTUATOR NO PAPER is operated Replace the PWBA MCU Refer to Removal 31 Replacement 29 Replace the SENSOR PHOTO Step Check Remedy Yes No ...

Page 297: ... PL3 2 27 once to check the shape and operation Are the shape and operation of the ACTUATOR SSI normal Go to step 5 Reseat the ACTUATOR SSI If broken or deformed replace the ACTUATOR SSI 5 Checking the SSF No Paper Sensor SENSOR PHOTO for operation Remove the CHUTE LOW PL3 2 27 once to check the operation Does the number on the screen increase by one when the actuator ACTUATOR SSI of the SSF No Pa...

Page 298: ...DC Go to step 10 Replace the PWBA MCU Refer to Removal 31 Replacement 29 10 Checking the SENSOR PHOTO for operation Check the voltage across J23 8pin ground on the PWBA MCU Remove the CHUTE LOW PL3 2 27 once to check the operation Does the voltage change when the ACTUATOR SSI is operated Replace the PWBA MCU Refer to Removal 31 Replacement 29 Replace the SENSOR PHOTO Step Check Remedy Yes No ...

Page 299: ...2 Try the login again 2 Checking the access limitation Does the system administrator set the access limit number Ask to the system administrator Go to step 3 3 Checking the printer setting Is the Scan To Network of the Scan Defaults in the Scan of the Default Settings the Computer Go to step 4 Set to Computer 4 Checking the network Are the printer and the PC connected to the network Checked by pin...

Page 300: ...haring folder name correct Go to step 2 Rename the sharing folder 2 Checking the server setting Is the Share Name of the Server Address tab in the Address Book correct Go to step 3 Rename the Share Name 3 Checking the printer Turning off and on the printer power Does the error still occur when the network scanning Check the sharing folder setting If OK Replace the PWBA CONT AIO Removal 24 Replacem...

Page 301: ...trator set the access limit number Ask to the system administrator Go to step 2 2 Checking the server setting Is the User Limit of the Sharing tab in the sharing folder properties the Maximum allowed Go to step 3 Set to the Maximum allowed 3 Checking the printer Turning off and on the printer power Does the error still occur when the network scanning Replace the PWBA CONT AIO Removal 24 Replacemen...

Page 302: ...parts PWBA CONT AIO PL10 6 6 1 Checking the client PC Is the client PC the Windows 2000 or later Go to step 2 Replace to the Windows 2000 or later PC 2 Checking the printer Turning off and on the printer power Does the error still occur when the network scanning Replace the PWBA CONT AIO Removal 24 Replacement 36 End of work ...

Page 303: ...arts PWBA CONT AIO PL10 6 6 1 Checking the customer operation Did the customer input the login name and the password correctly Go to step 2 Try the login again 2 Checking the Address Book settings Is the Server Address tab on the Address Book setting correct Go to step 3 Set it again 3 Checking the sharing folder Is the Sharing tab of the sharing folder setting correct Go to step 4 Set it again 4 ...

Page 304: ...269 133 271 133 272 133 273 133 274 133 275 133 276 133 277 133 278 133 279 133 280 133 281 133 282 133 283 133 286 133 287 133 288 133 289 133 290 Restart Printer Step Check Remedy Yes No Possible causative parts PWBA CONT AIO PL10 6 6 1 Checking the PWBA CONT AIO Turn off and on the power Does the error still occur when faxing Go to step 2 End of work 2 Checking the firmware Click the Updater of...

Page 305: ...es the error still occur after uploading the firmware Go to step 3 End of work 3 Checking the firmware Click the Updater of the Quick Launch Utility on your PC Does the error still occur after uploading the firmware Go to step 4 End of work 4 Checking the PWBA CONT AIO installation Reseat the PWBA CONT AIO Removal 24 Replacement 36 Does the error still occur when faxing Go to step 5 End of work 5 ...

Page 306: ...and on the power Does the error still occur when faxing Go to step 2 End of work 2 Checking the firmware version Is the firmware the current version Checked by System Setting of the Reports on the Setup Go to step 3 Download the firmware from the DELL web site 3 Checking the printer setting Enter the Fax Scanner Diag of the Diagnosis Is the G3M RX Coding value in the Fax Parameter of the Parameter...

Page 307: ...one line connection Reconnect the telephone line connector Does the error still occur when faxing Go to step 3 End of work 3 Checking the receiving side fax Send the fax data to known good fax machine Does the error still occur when faxing Go to step 4 END check the receiving side fax machine 4 Checking after replacing the PWBA FAX Replace the PWBA FAX Removal 23 Replacement 37 Does the error stil...

Page 308: ... of work 2 Checking the telephone line connection Reconnect the telephone line connector Does the error still occur when faxing Go to step 3 End of work 3 Checking the printer setting Set the Capability V34 of the FAX Parameter in the Parameter of the Fax Scanner Diag to the Disable Does the error still occur when faxing Go to step 4 End of work 4 Checking the firmware Click the Updater of the Qui...

Page 309: ... step 2 End of work 2 Checking the password Is the password correct Go to step 3 Set the correct password 3 Checking the printer setting Set the Panel Lock Set of the Panel Lock in the Secure Settings to the Disable Does the error still occur when executing the D FAX Replace the PWBA CONT AIO Removal 24 Replacement 36 Set the Panel Lock Set of the Panel Lock in the Secure Settings to the Enable If...

Page 310: ...rn off and on the power Does the error still occur when faxing Go to step 2 End of work 2 Checking the firmware Click the Updater of the Quick Launch Utility on your PC Does the error still occur after uploading the firmware Go to step 3 End of work 3 Checking after replacing the PWBA FAX Replace the PWBA FAX Removal 23 Replacement 37 Does the error still occur when faxing Replace the PWBA CONT AI...

Page 311: ...ax number manually Does the error still occur when faxing Go to step 3 End of work 3 Checking the printer setting Is the Country of Fax setting on the Admin Menu correct Go to step 4 Set the Country correctly 4 Checking the firmware Click the Updater of the Quick Launch Utility on your PC Does the error still occur after uploading the firmware Go to step 5 End of work 5 Checking the error Check th...

Page 312: ... firmware Click the Updater of the Quick Launch Utility on your PC Does the error still occur after uploading the firmware Go to step 3 End of work 3 Checking the fax setting Is the Junk Fax Setup of the Fax settings the On Go to step 4 Replace the PWBA CONT AIO Removal 24 Replacement 36 4 Checking the PWBA CONT AIO installation Reseat the PWBA CONT AIO Removal 24 Replacement 36 Does the error sti...

Page 313: ...BA CONT AIO PL10 6 6 1 Checking the PWBA CONT AIO Turn off and on the power Does the error still occur when receiving fax Go to step 2 End of work 2 Checking the firmware Click the Updater of the Quick Launch Utility on your PC Does the error still occur after uploading the firmware Replace the PWBA CONT AIO Removal 64 Replacement 58 End of work ...

Page 314: ...onnector Does the error still occur when receiving fax Go to step 3 End of work 3 Checking the sendin side fax Receive the fax data from known good fax machine Does the error still occur when receiving fax Go to step 4 END check the sending side fax machine 4 Checking the firmware Click the Updater of the Quick Launch Utility on your PC Does the error still occur after uploading the firmware Go to...

Page 315: ...still occur when faxing Go to step 3 End of work 3 Checking the printer setting Are these settings correct The Line Type of the Fax Settings on the Admin Menu The Tone Pulse of the Fax Settings on the Admin Menu The Country of the Fax setting on the Admin Menu Go to step 4 Set the menu correct 4 Checking the firmware Click the Updater of the Quick Launch Utility on your PC Does the error still occ...

Page 316: ... when turning off and on the power Go to step 2 End of work 2 Checking the connector connection Reseat the connectors P J 1001 and 1002 on the PWBA CONT AIO Does the error still occur when turning off and on the power Go to step 3 End of work 3 Checking after replacing the PWBA CONT AIO Replace the PWBA CONT AIO Removal 24 Replacement 36 Does the error still occur when turning off and on the power...

Page 317: ...work 3 Checking the file data in the printer Print or clear the stored files and data at the printer memory Does the error still occur when scanning Go to step 4 End of work 4 Checking the printer setting Is the Color of the Scan Defaults on the Scan of the Defaults Settings the Color Photo Set to the Color Go to step 5 5 Checking the printer setting Is the Resolution of the Scan Defaults on the S...

Page 318: ...e parts PWBA CONT AIO PL10 6 6 1 Checking the error Does the error still occur when turning off and on the power Go to step 2 End of work 2 Checking the connector connection Reseat the connectors P J 1001 and 1002 on the PWBA CONT AIO Does the error still occur when faxing Replace the PWBA CONT AIO Removal 24 Replacement 36 End of work ...

Page 319: ...Checking the error Wait for five seconds and turn ON the power after the power is turned OFF Does the error still occur Go to step 2 End of work 2 Checking the PWBA CONT AIO installation Reseat the PWBA CONT AIO Removal 24 Replacement 36 Does the error still occur when turning off and on the power Replace the PWBA CONT AIO Removal 24 Replacement 36 End of work ...

Page 320: ... the error Does the error message still occur when copying scanning or faxing the original Go to step 3 Go to step 4 3 Checking the original Print the Windows test page Does the error message still occur when copying scanning or faxing the Windows test page Replace the PWBA CONT AIO Removal 24 Replacement 36 End of work 4 Checking the error Turn off and on the power Does the error message still oc...

Page 321: ...latching Open and close the COVER ASSY FRONT and then latch correctly Does the error still occur when printing Go to step 5 End of work 5 Checking the Main Motor DRIVE ASSY MAIN for operation Does the Main Motor DRIVE ASSY MAIN operate properly Checked by Digital Output DO 00 of the IOT Diag on the Printer of the diagnosis During this check cheat the interlock switch HARN ASSY INTERLOCK Go to step...

Page 322: ...e paper lead edge stay after the ROLL ASSY REGI and ROLL REGI METAL then go to step 16 13 Checking the paper transfer path between the ROLL ASSY FEED and ROLL ASSY REGI Are there any obstacles on the paper transfer path Remove the obstacles or stains from the paper transfer path Go to step 14 14 Checking the ACTUATOR REGI IN for shape and operation Remove the CHUTE LOW PL3 2 27 once to check the s...

Page 323: ...SSY MAIN Disconnect J21 from the PWBA MCU Are the voltages across J21 2pin J21 4pin ground on the PWBA MCU about 24 VDC when the interlock switch HARN ASSY INTERLOCK is pushed Replace the DRIVE ASSY MAIN Refer to Removal 33 Replacement 27 Replace the PWBA MCU Refer to Removal 31 Replacement 29 21 Checking the connectors of the SOLENOID FEED Cassette Feed Solenoid for connection Check the connectio...

Page 324: ...ctly 26 Checking the HARN ASSY L SIDE for continuity Disconnect J23 from the PWBA MCU Disconnect J232 from the SENSOR PHOTO Is each cable of J23 J232 continuous Go to step 27 Replace the HARN ASSY L SIDE 27 Checking the power to the SENSOR PHOTO Disconnect J23 from the PWBA MCU Is the voltage across P23 3pin ground on the PWBA MCU about 3 3 VDC Go to step 28 Replace the PWBA MCU Refer to Removal 3...

Page 325: ...ble of J26 P262 continuous Go to step 31 Replace the HARN ASSY KSNR REGCL 31 Checking the power to the CLUTCH ASSY DRV Disconnect J26 from the PWBA MCU Is the voltage across P26 4pin ground on the PWBA MCU about 24 VDC when the Interlock Switch HARN ASSY INTERLOCK is pushed Go to step 32 Replace the PWBA MCU Refer to Removal 31 Replacement 29 32 Checking the CLUTCH ASSY DRV for resistance Disconne...

Page 326: ...ut DI 01 of the IOT Diag on the Printer of the diagnosis Replace the PWBA MCU Refer to Removal 31 Replacement 29 Go to step 5 5 Checking the connectors of the SENSOR PHOTO Cassette No Paper Sensor for connection Check the connections between the PWBA MCU and SENSOR PHOTO Are P J23 and P J234 connected correctly Go to step 6 Reconnect the connector s P J23 and or P J234 correctly 6 Checking the HAR...

Page 327: ...hecking the COVER ASSY FRONT for latching Open and close the COVER ASSY FRONT and then latch correctly Does the error still occur when printing Go to step 7 End of work 7 Checking the DRIVE ASSY MAIN for operation Does the ROLL ASSY FEED rotate properly Checked by Digital Output DO 0 of IOT Diag in Printer Diag of diagnosis During this check cheat the interlock switch HARN ASSY INTERLOCK Go to ste...

Page 328: ... ROLL REGI METAL rotate During this check cheat the interlock switch HARN ASSY INTERLOCK Go to step 15 Go to step 26 15 Checking the ACTUATOR REGI ROLL for shape and operation Remove the CHUTE LOW PL3 2 27 once to check the shape and operation Are the shape and operation of the ACTUATOR REGI ROLL normal Go to step 16 Reseat the ACTUATOR REGI ROLL If broken or deformed replace it with a new one 16 ...

Page 329: ...g the connectors of the SENSOR PHOTO Regi Sensor for connection Check the connections between the PWBA MCU and SENSOR PHOTO Are P J23 and P J232 connected correctly Go to step 23 Reconnect the connector s P J23 and or P J232 correctly 23 Checking the HARN ASSY L SIDE for continuity Disconnect J23 from the PWBA MCU Disconnect J232 from the SENSOR PHOTO Is each cable of J23 J232 continuous Go to ste...

Page 330: ...ble of J26 P262 continuous Go to step 28 Replace the HARN ASSY KSNR REGCL 28 Checking the power to the CLUTCH ASSY DRV Disconnect J26 from the PWBA MCU Is the voltage across P26 4pin ground on the PWBA MCU about 24 VDC when the Interlock Switch HARN ASSY INTERLOCK is pushed Go to step 29 Replace the PWBA MCU Refer to Removal 31 Replacement 29 29 Checking the CLUTCH ASSY DRV for resistance Disconne...

Page 331: ...r Sensor for connection Check the connections between the PWBA MCU and SENSOR PHOTO Are P J23 and P J233 connected correctly Go to step 6 Reconnect the connector s P J23 and or P J233 correctly then go to step 5 5 Does the error still occur when printing Go to step 6 End of work 6 Checking the HARN ASSY L SIDE for continuity Disconnect J23 from the PWBA MCU Disconnect J233 from the SENSOR PHOTO Is...

Page 332: ...tly Are they not contaminated and or damaged and rotated smoothly Check these items by turning with your finger Go to step 5 Clean or replace the defective ROLL s 5 Checking the ROLL ASSY REGI and ROLL REGI METAL for contacting Is the ROLL REGI METAL surely contacted with the ROLL ASSY REGI by the spring force on both sides of the ROLL REGI METAL Check this item with your finger Go to step 6 Repla...

Page 333: ...CU Disconnect J233 from the SENSOR PHOTO Is each cable of J23 J233 continuous Go to step 11 Replace the HARN ASSY L SIDE 11 Checking the power to the SENSOR PHOTO Disconnect J23 from the PWBA MCU Is the voltage across P23 6pin ground on the PWBA MCU about 3 3 VDC Go to step 12 Replace the PWBA MCU Refer to Removal 31 Replacement 29 12 Checking the SENSOR PHOTO for operation Check the voltage acros...

Page 334: ...on the Printer of the diagnosis Replace the PWBA MCU Refer to Removal 31 Replacement 29 Go to step 5 5 Checking the connectors of the SENSOR PHOTO SSF No Paper Sensor for connection Check the connections between the PWBA MCU and SENSOR PHOTO Are P J23 and P J233 connected correctly Go to step 6 Reconnect the connector s P J23 and or P J233 correctly 6 Checking the HARN ASSY L SIDE for continuity D...

Page 335: ...k of the Diagnosis tab in the Tool Box Go to step 4 Replace the printer 4 Checking the Regi Sensor for operation Does the number on the screen increase by one when the actuator ACTUATOR REGI IN is operated Checked by Digital Input DI 2 of the IOT Diag on the Printer of the diagnosis Replace the PWBA MCU Refer to Removal 31 Replacement 29 Go to step 5 5 Checking the ACTUATOR REGI IN for shape and o...

Page 336: ...nnect J23 from the PWBA MCU Is the voltage across P23 3pin ground on the PWBA MCU about 3 3 VDC Go to step 9 Replace the PWBA MCU Refer to Removal 31 Replacement 29 9 Checking the SENSOR PHOTO for operation Check the voltage across J23 5pin ground on the PWBA MCU Remove the CHUTE LOW PL3 2 27 once to check the operation Does the voltage change when the actuator ACTUATOR REGI IN is operated Replace...

Page 337: ...onnected correctly Go to step 4 Reconnect the connector s P J17 and or P J171 correctly 4 Checking the HARN ASSY FUSER for continuity Remove the FUSER ASSY Disconnect J17 from the PWBA MCU Is each cable of J17 P171 continuous NOTE P171 is attached to the frame Go to step 5 Replace the HARN ASSY FUSER 5 Checking the power to the Exit Sensor in the FUSER ASSY Disconnect the connector of J17 on the P...

Page 338: ... 2008 02 01 8 Checking the Regi Clutch Does the clutch noise occur Checked by REGI CLUTCH Operation Check of the Diagnosis tab in the Tool Box Replace the printer Replace the PWBA MCU Refer to Removal 31 Replacement 29 Step Check Remedy Yes No ...

Page 339: ...r to Removal 46 Replacement 14 3 Checking the interlock switch for operation Does the number on the screen increase by one when the COVER ASSY FRONT is closed and opened Checked by Digital Input DI 07 of IOT Diag in Printer Diag of diagnosis Replace the PWBA MCU Refer to Removal 31 Replacement 29 Go to step 4 4 Checking the connectors for connection Check the connections between PWBA MCU and PWBA ...

Page 340: ...bout 24 VDC Go to step 8 Replace the PWBA LVPS Refer to Removal 25 Replacement 35 8 Checking the Interlock Switch for operation Check the voltage across P44 3pin ground on the PWBA LVPS Does the voltage change when the Interlock Switch is turned ON OFF Replace the PWBA LVPS Refer to Removal 25 Replacement 35 Replace the HARN ASSY INTERLOCK Refer to Removal 27 Replacement 33 Step Check Remedy Yes N...

Page 341: ...VER ASSY WINDOW TNR Refer to Removal 11 Replacement 49 3 Checking the Side R Switch SWITCH for operation Does the number on the screen increase by one when the COVER ASSY WINDOW TRN is closed and opened Checked by Digital Input DI 06 of IOT Diag in Printer Diag of diagnosis Replace the PWBA MCU Refer to Removal 31 Replacement 29 Go to step 4 4 Checking the HARN ASSY SIDE SW for continuity Disconne...

Page 342: ...Go to step 7 End of work 7 Checking the COVER ASSY FRONT for latching Open and close the COVER ASSY FRONT and then latch correctly Does the error still occur when printing Go to step 8 End of work 8 Checking the FUSER ASSY Are there any remaining paper and or foreign substance in the FUSER ASSY Warning Start the operation after the FUSER ASSY has cooled down Remove the paper and or substance then ...

Page 343: ...uous NOTE P171 is attached to the frame Go to step 13 Replace the HARN ASSY FUSER 13 Checking the power to the Exit Sensor in the FUSER ASSY Disconnect the connector of J17 on the PWBA MCU Is the voltage across J17 1pin ground on the PWBA MCU about 3 3 VDC Go to step 14 Replace the PWBA MCU Refer to Removal 31 Replacement 29 14 Checking the Exit Sensor for operation Check the voltage across J17 3p...

Page 344: ...paper Reload a new paper Does the error still occur when printing Go to step 6 End of work 6 Checking the COVER ASSY FRONT for latching Open and close the COVER ASSY FRONT and then latch correctly Does the error still occur when printing Go to step 7 End of work 7 Checking around the Regi Sensor Are there any remaining paper and or foreign substance around the Regi Sensor Remove the paper and or s...

Page 345: ...to step 13 Go to step 16 13 Checking the Main Motor DRIVE ASSY MAIN for operation Does the Main Motor DRIVE ASSY MAIN operate properly Checked by Digital Output DO 00 of IOT Diag in Printer Diag of diagnosis During this check cheat the interlock switch HARN ASSY INTERLOCK Go to step 14 Go to step 24 14 Checking the Regi Clutch CLUTCH ASSY DRV for operation and ROLL ASSY REGI and ROLL REGI METAL fo...

Page 346: ...s operated Replace the PWBA MCU Refer to Removal 31 Replacement 29 Replace the SENSOR PHOTO 20 Checking the connectors of the CLUTCH ASSY DRV Regi Clutch for connection Check the connections between the PWBA MCU and CLUTCH ASSY DRV Regi Clutch Are P J26 and P J262 connected correctly Go to step 21 Reconnect the connector s P J26 and or P J262 correctly 21 Checking the HARN ASSY KSNR REGCL for cont...

Page 347: ...ontinuity Disconnect J21 from the PWBA MCU Disconnect J211 from the DRIVE ASSY MAIN Is each cable of J21 J211 continuous Go to step 26 Replace the HARN ASSY MAIN MOT 26 Checking the power to the DRIVE ASSY MAIN Disconnect J21 from the PWBA MCU Are the voltages across J21 2pin J21 4pin ground on the PWBA MCU about 24 VDC when the interlock switch HARN ASSY INTERLOCK is pushed Replace the DRIVE ASSY...

Page 348: ...fer to Removal 3 Replacement 57 Go to step 2 2 Checking after reseating the PHD UNIT Reseat the PHD UNIT Does the error still occur when the power is turned OFF and ON Go to step 3 End of work 3 Checking after replacing the PHD UNIT Replace the PHD UNIT Refer to Removal 3 Replacement 48 CAUTION Be sure to pull eight sealing tapes out from a new PHD UNIT before installation Does the error still occ...

Page 349: ...ing tapes been pulled out After checking reseat the PHD UNIT correctly Go to step 3 Pull the sealing tapes out then go to step 2 2 Does the error still occur when the power is turned OFF and ON Go to step 3 End of work 3 Checking after replacing the PHD UNIT Replace the PHD UNIT Refer to Removal 3 Replacement 57 CAUTION Be sure to pull eight sealing tapes out from a new PHD UNIT before installatio...

Page 350: ...y Go to step 4 Reconnect the connector s P J42 and or P J422 surly then go to step 3 3 Does the error still occur when the power is turned OFF and ON Go to step 4 End of work 4 Checking the HARN ASSY PHD XPRO for continuity Disconnect P422 from the PHD UNIT Disconnect J42 from the PWBA MCU Is each cable of P422 J42 continuous Go to step 5 Replace the HARN ASSY PHD XPRO 5 Checking after replacing t...

Page 351: ...etween the PWBA MCU and ADC Sensor Are P J28 and P J281connected correctly Go to step 4 Reconnect the connector s P J28 and or P J281 correctly then go to step 3 3 Does the error still occur when the power is turned OFF and ON Go to step 4 End of work 4 Checking the HARN ASSY L SIDE for continuity Disconnect J28 from the PWBA MCU Disconnect J281 from the TRANSFER ASSY Is each cable of J28 J281 con...

Page 352: ... after replacing the TRANSFER ASSY Replace the TRANSFER ASSY or ADC Sensor Refer to Removal 48 Replacement 12 Does the error still occur when the power is turned OFF and ON Replace the PWBA MCU Refer to Removal 31 Replacement 29 End of work Step Check Remedy Yes No ...

Page 353: ... and check that the lock key is in the lock position Refer to Removal 7 Replacement 53 Does the error still occur when the power is turned OFF and ON Go to step 5 End of work 5 Checking the connector for connection Check the connectors between the PWBA MCU and CONNECTOR CRUM Are P J31 and P J311 connected correctly Go to step 7 Reconnect the connector s P J31 and or P J311 surly then go to step 6 ...

Page 354: ... and check that the lock key is in the lock position Refer to Removal 7 Replacement 53 Does the error still occur when the power is turned OFF and ON Go to step 5 End of work 5 Checking the connector for connection Check the connectors between the PWBA MCU and CONNECTOR CRUM Are P J31 and P J312 connected correctly Go to step 7 Reconnect the connector s P J31 and or P J312 surly then go to step 6 ...

Page 355: ...and check that the lock key is in the lock position Refer to Removal 7 Replacement 53 Does the error still occur when the power is turned OFF and ON Go to step 5 End of work 5 Checking the connector for connection Check the connectors between the PWBA MCU and CONNECTOR CRUM Are P J31 and P J313 connected correctly Go to step 7 Reconnect the connector s P J31 and or P J313 surly then go to step 6 6...

Page 356: ...and check that the lock key is in the lock position Refer to Removal 7 Replacement 53 Does the error still occur when the power is turned OFF and ON Go to step 5 End of work 5 Checking the connector for connection Check the connectors between the PWBA MCU and CONNECTOR CRUM Are P J31 and P J314 connected correctly Go to step 7 Reconnect the connector s P J31 and or P J314 surly then go to step 6 6...

Page 357: ...tep Check Remedy Yes No Possible causative parts TONER CARTRIDGE K PL5 1 21 TONER CARTRIDGE C PL5 1 22 TONER CARTRIDGE M PL5 1 23 TONER CARTRIDGE Y PL5 1 24 PWBA MCU PL10 7 7 1 Checking after replacing the Dell TONER CARTRIDGE Y M C K Replace the Dell TONER CARTRIDGE Y M C K Refer to Removal 7 Replacement 53 Does the error still occur when the power is turned OFF and ON Replace the PWBA MCU Refer ...

Page 358: ...s the remainder value shows the near of the end Refer to Chapter 2 for details of the life counter value Replace the TONER CARTRIDGE Y then go to step 4 Refer to Removal 7 Replacement 53 Go to step 7 4 Does the error still occur when the power is turned OFF and ON Go to step 7 End of work 5 Checking the toner remainder in the Non Dell Toner Cartridge Y Is the toner that remains in the Non Dell Ton...

Page 359: ...2 11 Checking the gears of the DISPENSER ASSY for shape and operation Are the shape and operation of the gears of the DISPENSER ASSY normal Go to step 16 Replace the defective gear s or DISPENSER ASSY Refer to Removal 42 Replacement 18 12 Checking the connector for connection Check the connectors between the PWBA MCU and TNR Y MOT MOTOR ASSY DISP Are P J18 and P J181 connected correctly Go to step...

Page 360: ...CARTRIDGE Y Replace the TONER CARTRIDGE Y and check that the lock key is in the lock position Refer to Removal 7 Replacement 53 Does the error still occur when the power is turned OFF and ON Go to step 17 End of work 17 Checking after replacing the PHD UNIT Replace the PHD UNIT Refer to Removal 3 Replacement 57 Does the error still occur when the power is turned OFF and ON Go to step 18 End of wor...

Page 361: ... the remainder value shows the near of the end Refer to Chapter 2 for details of the life counter value Replace the TONER CARTRIDGE M then go to step 4 Refer to Removal 7 Replacement 53 Go to step 7 4 Does the error still occur when the power is turned OFF and ON Go to step 7 End of work 5 Checking the toner remainder in the Non Dell Toner Cartridge M Is the toner that remains in the Non Dell Tone...

Page 362: ...2 11 Checking the gears of the DISPENSER ASSY for shape and operation Are the shape and operation of the gears of the DISPENSER ASSY normal Go to step 16 Replace the defective gear s or DISPENSER ASSY Refer to Removal 42 Replacement 18 12 Checking the connector for connection Check the connectors between the PWBA MCU and TNR M MOT MOTOR ASSY DISP Are P J18 and P J182 connected correctly Go to step...

Page 363: ...CARTRIDGE M Replace the TONER CARTRIDGE M and check that the lock key is in the lock position Refer to Removal 7 Replacement 53 Does the error still occur when the power is turned OFF and ON Go to step 17 End of work 17 Checking after replacing the PHD UNIT Replace the PHD UNIT Refer to Removal 3 Replacement 57 Does the error still occur when the power is turned OFF and ON Go to step 18 End of wor...

Page 364: ...oes the remainder value shows the near of the end Refer to Chapter 2 for details of the life counter value Replace the TONER CARTRIDGE C then go to step 4 Refer to Removal 7 Replacement 53 Go to step 7 4 Does the error still occur when the power is turned OFF and ON Go to step 7 End of work 5 Checking the toner remainder in the Non Dell Toner Cartridge C Is the toner that remains in the Non Dell T...

Page 365: ...2 11 Checking the gears of the DISPENSER ASSY for shape and operation Are the shape and operation of the gears of the DISPENSER ASSY normal Go to step 16 Replace the defective gear s or DISPENSER ASSY Refer to Removal 42 Replacement 18 12 Checking the connector for connection Check the connectors between the PWBA MCU and TNR C MOT MOTOR ASSY DISP Are P J19 and P J191 connected correctly Go to step...

Page 366: ...CARTRIDGE C Replace the TONER CARTRIDGE C and check that the lock key is in the lock position Refer to Removal 7 Replacement 53 Does the error still occur when the power is turned OFF and ON Go to step 17 End of work 17 Checking after replacing the PHD UNIT Replace the PHD UNIT Refer to Removal 3 Replacement 57 Does the error still occur when the power is turned OFF and ON Go to step 18 End of wor...

Page 367: ...es the remainder value shows the near of the end Refer to Chapter 2 for details of the life counter value Replace the TONER CARTRIDGE K then go to step 4 Refer to Removal 7 Replacement 53 Go to step 7 4 Does the error still occur when the power is turned OFF and ON Go to step 7 End of work 5 Checking the toner remainder in the Non Dell Toner Cartridge K Is the toner that remains in the Non Dell To...

Page 368: ...2 11 Checking the gears of the DISPENSER ASSY for shape and operation Are the shape and operation of the gears of the DISPENSER ASSY normal Go to step 16 Replace the defective gear s or DISPENSER ASSY Refer to Removal 42 Replacement 18 12 Checking the connector for connection Check the connectors between the PWBA MCU and TNR K MOT MOTOR ASSY DISP Are P J19 and P J192 connected correctly Go to step...

Page 369: ...CARTRIDGE K Replace the TONER CARTRIDGE K and check that the lock key is in the lock position Refer to Removal 7 Replacement 53 Does the error still occur when the power is turned OFF and ON Go to step 17 End of work 17 Checking after replacing the PHD UNIT Replace the PHD UNIT Refer to Removal 3 Replacement 57 Does the error still occur when the power is turned OFF and ON Go to step 18 End of wor...

Page 370: ...when the power is turned OFF and ON Go to step 5 End of work 5 Checking the connectors for connection Check the connectors between the PWBA MCU and PHD UNIT Are P J42 and P J422 connected correctly Go to step 7 Reconnect the connector s P J42 and or P J422 surly then go to step 6 6 Does the error still occur when the power is turned OFF and ON Go to step 7 End of work 7 Checking the HARN ASSY PHD ...

Page 371: ... key is in the lock position Does the error still occur when the power is turned OFF and ON Go to step 4 End of work 4 Checking after replacing the TONER CARTRIDGE Y M C K Replace the TONER CARTRIDGE Y M C K Refer to Removal 7 Replacement 53 Does the error still occur when the power is turned OFF and ON Go to step 5 End of work 5 Checking the HARN ASSY TONER CRUM for continuity Disconnect J31 from...

Page 372: ... PL10 4 18 PWBA MCU PL10 7 7 1 Does the error still occur when the power is turned OFF and ON Go to step 2 End of work 2 Checking the life counter value of the TRANSFER ASSY Does the life counter value show the near of the end Refer to Chapter 2 for details of the life counter value Replace the TRANSFER ASSY Refer to Removal 48 replacement 12 Replace the PWBA MCU Refer to Removal 31 Replacement 29...

Page 373: ... causative parts PWBA CONT AIO PL10 6 6 1 Checking the error Turn off and on the power Does the error still occur when receiving fax Go to step 2 End of work 2 Checking the PWBA CONT AIO installation Reseat the PWBA CONT AIO Removal 24 Replacement 36 Does the error still occur when receiving fax Replace the PWBA CONT AIO Removal 24 Replacement 36 End of work ...

Page 374: ...s the error still occur when faxing Go to step 2 End of work 2 Checking after reseating the PWBA CONT AIO Reseat the PWBA CONT AIO Removal 64 Replacement 58 Does the error still occur when faxing Go to step 3 End of work 3 Checking after replacing the PWBA CONT AIO Replace the PWBA CONT AIO Removal 64 Replacement 58 Does the error still occur when turning on the power Replace the CONSOLE ASSY PANE...

Page 375: ...led toner cartridge to the printer the DELL toner Go to step 2 End of work 2 Checking the printer setting Is the Non Dell Toner of the Maintenance on the Admin Menu of the SET UP the On Set to the Off Go to step 3 3 Checking the Toner Cartridge Replace to the known good toner cartridges Does the error still occur when turning on the power Replace the PWBA CONT AIO Removal 24 Replacement 36 End of ...

Page 376: ...S side Test print result with the Printer Engine only is also abnormal Malfunction on the Printer Engine side When it is the case of Malfunction on ESS side replace with normal ESS and normal Interface Cable and check When the trouble still occurs after replacement check the host side and operate Troubleshooting efficiently using the following image quality FIP according to each phenomenon Replace...

Page 377: ...heck and operate Troubleshooting using Chapter 2 Diagnostic Image quality FIP states regarding the typical image quality trouble as follows FIP 1 P1 Faint print Low contrast FIP 1 P2 Blank print No print FIP 1 P3 Solid black FIP 1 P4 Vertical blank lines White stripes in paper transport direction FIP 1 P5 Horizontal band cross out White stripes in the horizontal direction FIP 1 P6 Vertical stripes...

Page 378: ... the trouble intervals on the test print with the Pitch Chart The interval does not necessarily match circumference of the roll The trouble may be solved easily by the check Mnt01046KA Exit Roll FUSER Heat Roll FUSER Exit Pinch Roll FUSER Fuser Belt FUSER BTR PRINTER PHD Drive Roll PRINTER FUSER BTR PRINTER BTR PRINTER BTR PRINTER Drum PHD BCR Cleaner Roll PHD Magnet Roll PHD BCR PHD ...

Page 379: ...hooting Version 1 2008 02 01 Pitch Chart The chart is printed Pitch Configuration Chart in the Diagnosis tab of the Tool Box Page 1 Page 2 Page 3 Page 4 Page 5 Wsb02028KA 13 Wsb02027KA 13 Wsb02029KA 13 Wsb02030KA 13 Wsb02025KA ...

Page 380: ...ve image was generated are in Diagnosis tab in Tool Box Use the following test charts properly by the state of a defective image quality PHD Refresh When the result of Contamination Check corresponds to b 12 PHD of the pitch chart performing this test print may improve image quality This chart is printed the PHD Refresh Configuration Chart of the Diagnosis tab in Tool Box Wsb02021KA ...

Page 381: ...x When the image quality is normal the waves of Y M and C are confined within the frame When the image quality is abnormal the wave runs out the frame Compare the pitch of the wave with the pitch chart of second page No Roll Parts Period mm Replaceable parts 1 Heat Roll 66 7 Fuser 2 Drum 75 4 PHD Unit 3 Mag Roll 37 7 PHD Unit 4 Drive Roll 44 0 Printer 5 Regi Roll 37 6 Printer Wsb02024KA ...

Page 382: ...1 354 Chapter 1 Troubleshooting Version 1 2008 02 01 Wsb02025KA ...

Page 383: ... to check for the skewed paper if any occurs This chart is printed the Alignment Chart of the Diagnosis tab in Tool Box When the sheet is fed normally the vertical and horizontal lines are aligned parallel to the edges of the sheet When there is a problem this alignment is skewed Wsb02022KA ...

Page 384: ...printed the Ghost Configuratio Chart of the Diagnosis tab in Tool Box When a ghost occurs the patches with open cross and character K B G R M C appear on the light colored patches K C M in the lower half of the chart and the patches with open cross only appears on the dark colored patches K C M below the light colored patches Wsb02020KA ...

Page 385: ... it Rocking the toner cartridge from side to side loosens toner that may get stuck Cleaning Paper toner and dust particles can accumulate inside the printer and cause print quality problems such as smearing or toner specks Clean inside the printer to prevent these problems Prior checks before troubleshooting Check the following items if any print quality problems occur before going to each trouble...

Page 386: ...n the page a The toner may be low Change the toner cartridge b If you are using preprinted forms make sure the toner can withstand temperatures of 0 C to 35 C 7 Characters have jagged or uneven edges a If you are using downloaded fonts verify that the fonts are supported by the printer the host computer and the software program 8 Part or all of the page prints in black a Check the toner cartridge ...

Page 387: ...ndard paper is fed from the cassette tray The print image quality is evaluated on the maximum size of each stan dard paper Color print quality FX C2 paper Black and White quality FX P paper 3 Paper condition The paper used is flesh paper immediately after unpacked which has been left in the operating environment for 12 hours before unpacking 4 Printer condition The print image quality specified in...

Page 388: ...1 360 Chapter 1 Troubleshooting Version 1 2008 02 01 Chart Parallelism Perpendicularity ...

Page 389: ...1 361 Chapter 1 Troubleshooting Version 1 2008 02 01 Skew Linearity Magnification Error Registration ...

Page 390: ...1 362 Chapter 1 Troubleshooting Version 1 2008 02 01 Guaranteed Printing Area Kmy01001DA 4mm 4mm 4mm 4mm Guaranteed printing area ...

Page 391: ...foreign materials on the transfer path such as staples paper clips scraps of paper and so on Step Check Remedy Yes No 1 Checking the error mode Does the error occur only during copying Go to step 2 Go to step 4 2 Checking the original Is the original color density low End of work Go to step 3 3 Checking the printer setting Is the Lighter Darker of the Copy Default in the Copy of the Default Settin...

Page 392: ...elected Cancel the Toner Saving Mode then go to step 10 Go to step 11 10 Is the image printed correctly End of work Go to step 11 11 Checking the faint color Is there the faint toner Checked by 4 Colors Configuration Chart of Chart Print in Diagnosis tab of Tool Box Go to step 12 Check the original printing data 12 Checking after reseating the TONER CARTRIDGEs Reseat the TONER CARTRIDGEs and check...

Page 393: ...go to step 15 Go to step 15 15 Checking after reseating the PHD UNIT Reseat the PHD UNIT Is the image printed correctly End of work Go to step 16 16 Checking the laser beam windows of the ROS ASSY Are the laser beam windows on the ROS ASSY clean Go to step 17 Clean the window s with soft cloth or cotton swab gently 17 Checking the laser beam path Are there any foreign substances between the ROS AS...

Page 394: ...seat the TRANSFER ASSY Is the image printed correctly End of work Go to step 23 23 Checking after replacing the TRANSFER ASSY Replace the TRANSFER ASSY Refer to Removal 48 Replacement 12 Is the image printed correctly End of work Go to step 24 24 Checking after replacing the PHD UNIT Replace the PHD UNIT Refer to Removal 3 Replacement 57 Is the image printed correctly End of work Go to step 25 25 ...

Page 395: ...such as staples paper clips scraps of paper and so on Step Check Remedy Yes No 1 Checking the error mode Does the error occur only during copying Go to step 2 Go to step 5 2 Checking the original setting Is the original placed correctly Go to step 3 Set the original correctly 3 Checking the PWBA CONT AIO installation Reseat the PWBA CONT AIO Removal 24 Replacement 36 Does the error still occur whe...

Page 396: ... 11 10 Is the image printed correctly End of work Go to step 11 11 Checking the paper condition Is the paper dry and recommended paper Go to step 13 Replace the paper with a new dry and recommended one then go to step 12 12 Is the image printed correctly End of work Go to step 13 13 Checking the life counter value of the TONER CARTRIDGEs Checked by Parameter Life Y M C K Toner of IOT Diag in Print...

Page 397: ...Is each cable of J18 J181 and J182 continuous Is each cable of J19 J191 and J192 continuous Go to step 21 Replace the HARN ASSY TNR MOT 21 Checking the power to TNR Y M C K MOT MOTOR ASSY DISP Disconnect J18 and J19 from the PWBA MCU Is the voltage across P18 3pin P18 8pin P19 4pin and P19 9pin ground on PWBA MCU about 24 VDC when the interlock switch HARN ASSY INTERLOCK is pushed Replace the MOTO...

Page 398: ...o to step 28 28 Checking after replacing the TRANSFER ASSY Replace the TRANSFER ASSY Refer to Removal 48 Replacement 12 Is the image printed correctly End of work Go to step 29 29 Checking after reseating the PWBA HVPS Reseat the PWBA HVPS Is the image printed correctly End of work Go to step 30 30 Checking after replacing the ROS ASSY Replace the ROS ASSY Refer to Removal 44 Replacement 16 Is the...

Page 399: ...4 Checking after replacing the PWBA CONT AIO Replace the PWBA CONT AIO Removal 24 Replacement 36 Does the error still occur when copying Replace the IIT ASSY SUB Removal 59 Replacement 2 End of work 5 Checking the solid black Print the contamination check page Is the image printed correctly Printing data is incorrect then check the printing data which the problem generated Go to step 6 6 Checking ...

Page 400: ...f work Go to step 13 13 Is the image printed correctly End of work Go to step 14 14 Checking after replacing the PHD UNIT Replace the PHD UNIT Refer to Removal 3 Replacement 57 Is the image printed correctly End of work Go to step 15 15 Checking after replacing the PWBA CONT AIO Replace the PWBA CONT AIO Refer to Removal 24 Replacement 36 Is the image printed correctly End of work Go to step 16 16...

Page 401: ... ASSY SUB PL10 9 2 Before commencing troubleshooting check the paper transfer path Make sure there is no foreign materials on the transfer path such as staples paper clips scraps of paper and so on Step Check Remedy Yes No 1 Checking the error mode Does the error occur only during copying Go to step 2 Go to step 5 2 Checking the original Is the original color clean Go to step 3 Change the original...

Page 402: ... the corresponding parts Go to step 7 7 Checking the paper condition Is the paper dry and recommended paper Go to step 9 Replace the paper with a new dry and recommended one then go to step 8 8 Is the image printed correctly End of work Go to step 9 9 Checking the foreign substances on the paper transfer path Are there any foreign substances on the paper transfer path between the TRANSFER ASSY and...

Page 403: ...he PHD UNIT Reseat the PHD UNIT Is the image printed correctly End of work Go to step 16 16 Checking after reseating the FUSER ASSY Reseat the FUSER ASSY Warning Start the operation after the FUSER ASSY has cooled down Is the image printed correctly End of work Go to step 17 17 Checking after reseating the PWBA MCU Reseat the PWBA MCU Is the image printed correctly End of work Go to step 18 18 Che...

Page 404: ...oval 24 Replacement 36 Is the image printed correctly End of work Go to step 23 23 Checking the ROS ASSY for connection Check the connections between the ROS ASSY and PWBA MCU Are P J40 P J 41 P J411 and P J 412 connected correctly Go to step 25 Reconnect the connector s P J40 P J41 P J411 and or P J412 surely then go to step 24 24 Is the image printed correctly End of work Go to step 25 25 Checki...

Page 405: ...PHD UNIT PL4 1 21 TONER CARTRIDGE K PL5 1 21 TONER CARTRIDGE C PL5 1 22 TONER CARTRIDGE M PL5 1 23 TONER CARTRIDGE Y PL5 1 24 TRANSFER ASSY PL6 1 7 PWBA CONT AIO PL10 6 6 PWBA MCU PL10 7 7 IIT ASSY SUB PL10 9 2 Before commencing troubleshooting check the paper transfer path Make sure there is no foreign materials on the transfer path such as staples paper clips scraps of paper and so on Step Check...

Page 406: ...efective parts by comparing the printed horizontal band cross out with Pitch Chart Refer to Chapter 4 1 Are there any horizontal band cross out matching the chart Replace the corresponding parts Go to step 7 7 Checking the paper condition Is the paper dry and recommended paper Go to step 9 Replace the paper with a new dry and recommended one then go to step 8 8 Is the image printed correctly End o...

Page 407: ... reseating the PWBA MCU Reseat the PWBA MCU Is the image printed correctly End of work Go to step 16 16 Checking after reseating the PWBA ESS Reseat the PWBA ESS Is the image printed correctly End of work Go to step 17 17 Checking after reseating the TRANSFER ASSY Reseat the TRANSFER ASSY Is the image printed correctly End of work Go to step 18 18 Checking after reseating the PWBA HVPS Reseat the ...

Page 408: ...nnected correctly Go to step 24 Reconnect the connector s P J40 P J41 P J411 and or P J412 surely then go to step 23 23 Is the image printed correctly End of work Go to step 24 24 Checking after replacing the PWBA HVPS Replace the PWBA HVPS Refer to Removal 50 Replacement 10 Is the image printed correctly End of work Go to step 25 25 Checking after replacing the ROS ASSY Replace the ROS ASSY Refer...

Page 409: ...CU PL10 7 7 IIT ASSY SUB PL10 9 2 Before commencing troubleshooting check the paper transfer path Make sure there is no foreign materials on the transfer path such as staples paper clips scraps of paper and so on Step Check Remedy Yes No 1 Checking the error mode Does the error occur only during copying Go to step 2 Go to step 4 2 Checking the original Is the original color clean Go to step 3 Chan...

Page 410: ...art Print in Diagnosis tab of Tool Box When the vertical stripes of periodicity are observed check the defective parts by comparing the printed vertical stripes with the Pitch Chart Refer to Chapter 4 1 Are there any vertical stripes matching the chart Replace the corresponding parts When the result corresponds to the b 12 PHD of the pitch chart performing the PHD Refresh Configuration Check of Ch...

Page 411: ... Start the operation after the FUSER ASSY has cooled down Reseat the FUSER ASSY Is the image printed correctly End of work Go to step 10 10 Checking after reseating the PWBA MCU Reseat the PWBA MCU Is the image printed correctly End of work Go to step 11 11 Checking after reseating the PWBA CONT AIO Reseat the PWBA CONT AIO Is the image printed correctly End of work Go to step 12 12 Checking after...

Page 412: ...57 Is the image printed correctly End of work Go to step 17 17 Checking after replacing the FUSER ASSY Replace the FUSER ASSY and initialize the Fuser Life Counter using the diagnosis Refer to Removal 9 Replacement 51 Is the image printed correctly End of work Go to step 18 18 Checking after replacing the PWBA CONT AIO Replace the PWBA CONT AIO Refer to Removal 24 Replacement 36 Is the image print...

Page 413: ...5 1 24 FUSER ASSY PL6 1 1 TRANSFER ASSY PL6 1 7 PWBA CONT AIO PL10 6 6 PWBA MCU PL10 7 7 IIT ASSY SUB PL10 9 2 Before commencing troubleshooting check the paper transfer path Make sure there is no foreign materials on the transfer path such as staples paper clips scraps of paper and so on Step Check Remedy Yes No 1 Checking the error mode Does the error occur only during copying Go to step 2 Go to...

Page 414: ...ol Box Check the defective parts by comparing the printed horizontal stripes with Pitch Chart Refer to Chapter 4 1 Are there any horizontal stripes matching the chart Replace the corresponding parts When the result corresponds to the b 12 PHD of the pitch chart performing the PHD Refresh Configuration Check of Chart Print in Diagnosis tab of Tool Box may improve image quality Go to step 6 6 Checki...

Page 415: ... work Go to step 11 11 Checking the TONER CARTRIDGE Y M C K Are the TONER CARTRIDGEs that meet the specification installed to the correct position Go to step 12 Replace a new TONER CARTRIDGE Y M C K meets the specification Refer to Removal 7 Replacement 53 12 Checking after reseating the PWBA MCU Reseat the PWBA MCU Is the image printed correctly End of work Go to step 13 13 Checking after reseati...

Page 416: ...8 Is the image printed correctly End of work Go to step 19 19 Checking after replacing the FUSER ASSY Replace the FUSER ASSY and initialize the Fuser Life Counter using the diagnosis Refer to Removal 10 Replacement 41 Is the image printed correctly End of work Go to step 20 20 Checking after replacing the PWBA CONT AIO Replace the PWBA CONT AIO Refer to Removal 34 Replacement 17 Is the image print...

Page 417: ...ransfer path Make sure there is no foreign materials on the transfer path such as staples paper clips scraps of paper and so on Step Check Remedy Yes No 1 Checking dew condensation Was the printer installed in the room where the air conditioner well works Go to step 3 Turn on the power of the air conditioner and replace a new dray and recommended paper then go to step 2 2 Is the image printed corr...

Page 418: ...he Pitch Chart Refer to Chapter 4 1 Are there any partial lackes matching the chart Replace the corresponding parts Go to step 7 7 Checking after replacing a new paper Replace the paper with a new dry and recommended one Is the image printed correctly End of work Go to step 8 8 Checking the belt surface of the TRANSFER ASSY Are there any damages on the belt surface of the TRANSFER ASSY Replace the...

Page 419: ...seat the TONER CARTRIDGEs Y M C K and check that their lock keys are in the lock positions Is the image printed correctly End of work Go to step 13 13 Checking after reseating the PWBA MCU Reseat the PWBA MCU Is the image printed correctly End of work Go to step 14 14 Checking after reseating the PWBA CONT AIO Reseat the PWBA CONT AIO Is the image printed correctly End of work Go to step 15 15 Che...

Page 420: ...Go to step 19 19 Checking after replacing the PHD UNIT Replace the PHD UNIT Refer to Removal 3 Replacement 57 Is the image printed correctly End of work Go to step 20 20 Checking after replacing the PWBA CONT AIO Replace the PWBA CONT AIO Refer to Removal 24 Replacement 36 Is the image printed correctly End of work Go to step 21 21 Checking after replacing the ROS ASSY Replace the ROS ASSY Refer t...

Page 421: ...IIT ASSY SUB PL10 9 2 Before commencing troubleshooting check the paper transfer path Make sure there is no foreign materials on the transfer path such as staples paper clips scraps of paper and so on Step Check Remedy Yes No 1 Checking the error mode Does the error occur only during copying Go to step 2 Go to step 4 2 Checking the original Is the original color clean Go to step 3 Change the origi...

Page 422: ...pter 4 1 Are there any spots matching the chart Replace the corresponding parts When the result corresponds to the b 12 PHD of the pitch chart performing the PHD Refresh Configuration Check of Chart Print in Diagnosis tab of Tool Box may improve image quality Go to step 7 7 Checking the using paper Does the using paper meet the specifications Go to step 9 Use the paper that meets the specification...

Page 423: ...nd of work Go to step 14 14 Checking after reseating the FUSER ASSY Warning Start the operation after the FUSER ASSY has cooled down Reseat the FUSER ASSY and initialize the Fuser Life Counter using the diagnosis Is the image printed correctly End of work Go to step 15 15 Checking after reseating the PWBA MCU Reseat the PWBA MCU Is the image printed correctly End of work Go to step 16 16 Checking ...

Page 424: ...Go to step 21 21 Checking after replacing the PHD UNIT Replace the PHD UNIT Refer to Removal 3 Replacement 57 Is the image printed correctly End of work Go to step 22 22 Checking after replacing the PWBA CONT AIO Replace the PWBA CONT AIO Refer to Removal 24 Replacement 36 Is the image printed correctly End of work Go to step 23 23 Checking after replacing the ROS ASSY Replace the ROS ASSY Refer t...

Page 425: ... the error mode Does the error occur only during copying Go to step 2 Go to step 3 2 Checking the original Is the original color clean Go to step 5 Change the original 3 Checking the printing Did the client print the same image of large volume Go to step 4 Go to step 5 4 Checking the Afterimage Ghost Print the Windows test page Is the image printed correctly Check the printing data which the probl...

Page 426: ...SY LVPS 9 Checking the power to LED ASSY ERASE Disconnect the connector of J14 from the LED ASSY ERASE Is the voltage across P14 15pin ground on the PWBA MCU about 3 3 VDC Replace the LED ASSY ERASE Refer to Removal 12 Replacement 48 Replace the PWBA MCU Refer to Removal 31 Replacement 29 10 Checking the PHD UNIT for connection Remove the PHD UNIT Are five HV terminals on the PHD UNIT and five spr...

Page 427: ...eat the TRANSFER ASSY Is the image printed correctly End of work Go to step 16 16 Checking after reseating the PWBA HVPS Reseat the PWBA HVPS Is the image printed correctly End of work Go to step 17 17 Checking after replacing the PHD UNIT Replace the PHD UNIT Refer to Removal 3 Replacement 57 Is the image printed correctly End of work Go to step 18 18 Checking after replacing the FUSER ASSY Warni...

Page 428: ... 3 Checking the Grey background Print the Gradation page Is the image printed correctly Printing data is incorrect then check the printing data which the problem generated Go to step 4 4 Checking the contaminations on the paper transfer path Are there any contaminations on the paper transfer path Clean the contaminations with soft cloth or cotton swab then go to step 5 Go to step 6 5 Is the image ...

Page 429: ...J14 J141 continuous Go to step 10 Replace the HARN ASSY LVPS 10 Checking the power to LED ASSY ERASE Disconnect the connector of J14 from the LED ASSY ERASE Is the voltage across P14 15pin ground on the PWBA MCU about 3 3 VDC Replace the LED ASSY ERASE Refer to Removal 12 Replacement 48 Replace the PWBA MCU Refer to Removal 31 Replacement 29 11 Checking the TRANSFER ASSY for connection Open the CO...

Page 430: ...e image printed correctly End of work Go to step 15 15 Checking the ROS ASSY for connection Check the connections between the ROS ASSY and PWBA MCU Are P J40 P J 41 P J411 and P J 412 connected correctly Go to step 17 Reconnect the connector s P J40 P J41 P J411 and or P J412 surely then go to step 16 16 Is the image printed correctly End of work Go to step 17 17 Checking after reseating the PWBA ...

Page 431: ...hecking after replacing the PHD UNIT Replace the PHD UNIT Refer to Removal 3 Replacement 57 Is the image printed correctly End of work Go to step 22 22 Checking after replacing the PWBA CONT AIO Replace the PWBA CONT AIO Refer to Removal 24 Replacement 36 Is the image printed correctly End of work Replace the PWBA MCU Refer to Removal 31 Replacement 29 Step Check Remedy Yes No ...

Page 432: ... to step 2 Go to step 7 2 Checking the error mode Does the error occur when feeding the original at the ADF Go to step 3 Go to step 6 3 Checking the original Does the original meet the ADF spec Go to step 4 Use the Platen Mode or change the original 4 Checking the ADF Guides setting Reseat the ADF Guides Does the error still occur when copying Go to step 5 End of work 5 Checking the ADF Feed Rolle...

Page 433: ...e paper path Remove the foreign substances then go to step 18 Go to step 19 18 Is the image printed correctly End of work Go to step 19 19 Checking the ROLL ASSY REGI and ROLL ASSY METAL for rotation Checked by Digital Output DO 00 and 29 of the IOT Diag on the Printer of the diagnosis Does the Roll Assy Regi and Roll Regi Metal rotate During this check cheat the interlock switch HARN ASSY INTERLO...

Page 434: ...SY FEED Replace the ROLLER ASSY FEED Refer to Removal 4 Replacement 56 Is the image printed correctly End of work Go to step 28 28 Checking the ROLL ASSY REGI and ROLL REGI METAL for rotation Checked by Digital Output DO 00 and 29 of the IOT Diag on the Printer of the diagnosis Does the ROLL ASSY REGI and ROLL REGI METAL rotate During this check cheat the interlock switch HARN ASSY INTERLOCK End o...

Page 435: ...ADF Go to step 2 Go to step 5 2 Checking the original Does the original meet the ADF spec Go to step 3 Use the Platen Mode or change the original 3 Checking the ADF Guides setting Reseat the ADF Guides Does the error still occur when copying Go to step 4 End of work 4 Checking the ADF Feed Roller and the Separator Pad Are there any damages or foreign substances on the Roller and Pad Replace the KI...

Page 436: ...e guides setting of SSF Reset the side guides Is the image printed correctly End of work Go to step 18 18 Checking the paper path Are there any foreign substances on the paper path Remove the foreign substances then go to step 19 Go to step 20 19 Is the image printed correctly End of work Go to step 20 20 Checking the ROLL ASSY REGI and ROLL REGI METAL for rotation Checked by Digital Output DO 00 ...

Page 437: ...d correctly End of work Go to step 28 28 Checking after replacing the ROLL ASSY FEED Replace the ROLL ASSY FEED Refer to Removal 4 Replacement 56 Is the image printed correctly End of work Go to step 29 29 Checking the ROLL ASSY REGI and ROLL REGI METAL for rotation Checked by Digital Output DO 00 and 29 of the IOT Diag on the Printer of the diagnosis Does the ROLL ASSY REGI and ROLL REGI METAL ro...

Page 438: ...nded one then go to step 4 4 Is the image printed correctly End of work Go to step 5 5 Checking the Toner Type Is the Dell Toner seated Go to step 7 Replace the toner with Dell Toner then go to step 6 6 Is the image printed correctly End of work Go to step 7 7 Checking the power cord for connection Connect the power cord with other wall outlet Never connect the power cord into other connector of t...

Page 439: ...g the Color registration Print the Windows test page Is the image printed correctly Printing data is incorrect then check the printing data which the problem generated Go to step 3 3 Checking the paper condition Is the paper dry and recommended paper Go to step 5 Replace the paper with a new dry and recommended one then go to step 4 4 Does the color registration appear on the printed material when...

Page 440: ...istration Adjustments checkbox of the Registration Adjustment in Printer Maintenance tab of Tool Box is checked Press the Auto Correct button to stat the auto color registration adjustment After adjustment is completed press the Color Regi Chart Does the color registration appear on the printed material when printing Go to step 11 End of work 11 Adjusting the color registration manually Uncheck th...

Page 441: ...paper and so on Step Check Remedy Yes No 1 Checking after replacing the PHD UNIT Replace the PHD UNIT Refer to Removal 3 Replacement 57 Does the error appear on the printed material when printing Go to step 2 End of work 2 Checking after replacing the TRANSFER ASSY Replace the TRANSFER ASSY Refer to Removal 48 Replacement 12 Does the error appear on the printed material when printing Go to step 3 ...

Page 442: ...al Does the original meet the ADF spec Go to step 2 Use the platen mode or change the original type 2 Checking the ADF Is the ADF closed against platen glass completely Go to step 3 Close the ADF correctly 3 Checking the installation status Is the printer installed on a flat steady surface Go to step 4 Reinstall the printer 4 Checking after replacing the ADF ASSY Replace the ADF ASSY Removal 59 Re...

Page 443: ... original meet the ADF spec Go to step 2 Use the platen mode or change the original type 2 Checking the ADF Is the ADF closed against platen glass completely Go to step 3 Close the ADF correctly 3 Checking the installation status Is the printer installed on a flat steady surface Go to step 4 Reinstall the printer 4 Checking after replacing the ADF ASSY Replace the ADF ASSY Removal 59 Replacement 2...

Page 444: ...ng Standby Does abnormal noise arise during printing Check the Operation Mode Table of Power ON Check the components are normal without any stains and or damages Refer to FIP1 N1 Check the Operation Mode Table of Standby Check the components are normal without any stains and or damages Refer to FIP1 N2 Check the Operation Mode Table of Printing Check the components are normal without any stains an...

Page 445: ...hecking after reseating the DRIVE ASSY MAIN Reseat the DRIVE ASSY MAIN Does the noise arise from the printer Checked by Digital Output DO 00 of the IOT Diag on the Printer of the diagnosis Try replacing the PHD UNIT refer to Removal 3 Replacement 57 TRANSFER ASSY refer to Removal 48 Replacement 12 and DRIVE ASSY MAIN refer to Removal 33 Replacement 27 one after another End of work 5 Checking the S...

Page 446: ...s the noise arise from the printer Checked by Digital Output DO 05 of the IOT Diag on the Printer of the diagnosis Try replacing the PHD UNIT refer to Removal 3 Replacement 57 FUSER ASSY refer to Removal 9 Replacement 51 and DRIVE ASSY SUB refer to Removal 34 Replacement 26 one after another End of work Step Check Remedy Yes No ...

Page 447: ...o Possible causative parts PWBA LVPS PL10 6 16 FAN PL10 6 17 1 Checking the FAN Does the noise arise from the Fan Checked by Digital Output DO 1E of the IOT Diag on the Printer of the diagnosis Replace the FAN Refer to Removal 26 Replacement 34 Replace the PWBA LVPS Refer to Removal 25 Replacement 35 ...

Page 448: ...your finger Go to step 5 Replace the SEPARATOR ROLLER ASSEMBLY Refer to Removal 2 Replacement 58 5 Checking the ROLL ASSY FEED for rotation Remove the Paper Cassette from the printer Checked by Digital Output DO 00 and 2F of the IOT Diag on the Printer of the diagnosis Does the noise arise from this Roller NOTE After checking is completed turn off DO 2F first and then turn off DO 00 Replace the RO...

Page 449: ...ter of the diagnosis Does the noise arise from the Roller s Replace the ROLL ASSY REGI and or ROLL REGI METAL Go to step 15 15 Checking the DRIVE ASSY MAIN for installation Reseat the DRIVE ASSY MAIN Does the noise arise from the printer Checked by Digital Output DO 00 of the IOT Diag on the Printer of the diagnosis Try replacing the PHD UNIT refer to Removal 3 Replacement 57 TRANSFER ASSY refer t...

Page 450: ...es the noise arise from the printer Checked by Digital Output DO 05 of the IOT Diag on the Printer of the diagnosis Try replacing the PHD UNIT refer to Removal 3 Replacement 57 FUSER ASSY refer to Removal 9 Replacement 51 and DRIVE ASSY SUB refer to Removal 34 Replacement 26 one after another End of work Step Check Remedy Yes No ...

Page 451: ...ired and grounded appropriately Go to step 3 Request the client to fix AC power supply outlet 3 Checking the TRANSFER ASSY for connection Open the COVER ASSY FRONT Are four HV terminals on the TRANSFER ASSY and four springs on the frame PL4 1 11 12 13 and 14 dirty and or deformed Clean or replace the TRANSFER ASSY or SPRING s Go to step 4 4 Checking the PHD UNIT for connection Remove the PHD UNIT ...

Page 452: ...t the power cord Does the printer operate normally End of work Go to step 4 4 Checking the BREAKER GFI for operation Does the BREAKER GFI operate normally End of work Go to step 5 5 Checking the connector of PWBA LVPS for connection Disconnect the power cord and wait for one minute Reconnect the all connectors of PWBA LVPS Does the printer operate normally End of work Go to step 6 6 Checking the c...

Page 453: ...he PWBA LVPS Does the printer operate normally End of work Go to step 2 2 Checking the connector of the CONSOLE ASSY PANEL for connection Reconnect the connector P J220 of the CONSOLE ASSY PANEL Does the CONSOLE ASSY PANEL operate normally End of work Go to step 3 3 Checking after reseating the PWBA MCU Reseat the PWBA MCU Does the printer operate normally End of work Replace the PWBA LVPS Refer t...

Page 454: ...cifications then go to step 2 2 Does the multi feed still occur when printing Go to step 3 End of work 3 Checking paper condition Is the paper dry and recommended paper Go to step 5 Replace the paper with a new dry and recommended one then go to step 4 4 Does the multi feed still occur when printing Go to step 5 End of work 5 Checking the ROLL ASSY FEED and SEPARATOR ROLLER ASSEMBLY for rotation D...

Page 455: ...set on the ADF it is copied via the Platen Step Check Remedy Yes No Possible causative parts IIT ASSY SUB PL10 9 2 1 Check that the ADF cover is closed and the document is fully inserted into the ADF Does the error still occur when copying Replace the IIT ASSY SUB Removal 59 Replacement 2 End of work ...

Page 456: ...any internet connection available for your PC Go to step 4 Replace the PWBA CONT AIO Removal 24 Replacement 36 4 Updating the firmware to the latest version Download the latest version of the firmware from the DELL Support Website and execute the update NOTE Before updating the firmware to the latest version reset the error following the steps of procedure described below In addition update the fi...

Page 457: ...ting Is the Discard Size option set to ON On the Control Panel open Admin Menu Fax Settings Discard Size Go to step 2 Go to step 3 2 Disabling Discard Size On the Control Panel open Admin Menu Fax Settings Discard Size and select Off Power off the printer and then on Does the problem persist Go to step 3 End of work 3 Replacing PWBA CONT AIO Try replacing the PWBA CONT AIO Power off the printer an...

Page 458: ... Scanner Maintenance 2 9 4 1 4 Parameter 2 10 4 1 5 Complete 2 12 4 2 IOT Diag 2 13 4 2 1 Digital Input DI Test 2 13 4 2 2 Executing digital input DI test 2 13 4 2 3 Digital Output DO Test 2 20 4 2 4 Executing digital output DO test 2 20 4 3 Print Info 2 31 4 3 1 Executing Print Info 2 31 4 3 2 Config Page 2 31 4 3 3 Print Settings 2 31 4 4 Complete 2 31 4 4 1 Executing Complete 2 31 4 4 2 Complet...

Page 459: ...Chapter 2 Operation of Diag Chapter 2 Operation of Diag CONTENTS Version 1 2008 02 01 4 6 13 Parameter Setting 2 40 4 6 14 Printing the parameter list 2 43 ...

Page 460: ...ation of Diag Version 1 2008 02 01 1 Overview 1 1 Position of the Diag in the Whole System Major functions of this diag are as follows IOT Diag Setting of parameters for registration in paper feeding direction and so on ...

Page 461: ...pose to locate a replaceable unit that causes a problem Sorting problems on the basis of parts that can be replaced by the customer support center This is the base of this mode design and that is why so many features The mode allows the user to execute the ESS diagnosis test prints parameter settings FAX Scanner and so on through the control panel Developer CE Customer Engineer Mode This mode is f...

Page 462: ...item and its result Selecting a diagnosis item Selecting data at parameter setting Key moves the cursor to the left right 3 Determining a diagnosis item Executing a diagnosis Determining a parameter at parameter setting CANCEL Reseting a diagnosis item Returning to the menu one level higher Terminating each digital input output Mnt02001KB LCD 3 CANCEL ...

Page 463: ...can be operated with the control panel keys Arrow keys select menu items and 3 key activates functions 3 5 Change method parameters value For parameter setting pressing 3 key after selecting an item from the menu displays the cur rent setting value of the item Then a numeric value selected by and keys are written into the NVM by 3 key 3 6 Executing Exiting Diag mode The diagnosis can be executed b...

Page 464: ...y Press the 2 key Press the key Press the CANCEL key Customer Mode Printer Diag Print Info Config Page Print Settings IOT Diag Digital Input Digital Output Complete Complete Installation Set Toner Low Alert Test Print No Image IOT TestPat600 IOT Grid2 Cyan20 Magenta20 Yellow20 Black20 CMY20 Gradation TonerPalletCheck ContaminationChk ...

Page 465: ...SSF Fast Scan Tray1 Fast Scan 2 KtoM Fast Scan 2 KtoY Fast Scan 2 KtoC Life Y Toner Life M Toner Life C Toner Life K Toner Life Fuser Sheet Life Print Sheet Life DTB Waste Life YWaste Toner Life MWaste Toner Life CWaste Toner Life KWaste Toner Life Drum Y Time Life Drum M Time Life Drum C Time Life Drum K Time Life Drum Xero Life Drum Deve K Life SSF Feed Life Tray1 Feed Print ...

Page 466: ...intenance Coeff FB GREEN Coeff FB BLUE Coeff FB GRAY Coeff ADF RED Coeff ADF GREEN Coeff ADF BLUE Coeff ADF GRAY Target RED Target GREEN Target BLUE Target GRAY Coeff FB RED Shading Parameter Regi FB Side Regi ADF Lead Regi ADF Side Regi FB Lead Registration Param Mag FB GRAY Mag ADF COLOR Mag ADF GRAY Mag FB COLOR Vertical Scan Mag Auto Registration ...

Page 467: ...X Thresh GC Page Margin 1 mm Page Margin 2 mm Extel Hook Thresh Dis DP 20 PPS CNG Detect 0 1s Auto Answer 1 0s Num Check 1 0s OnHook LCS Rate Dialtone TO 1 0s OnHook Detect 20ms Dis Dialtone Dialtone Min 10ms Dialtone Max 10ms CNG Stop Select G3M TX Cable EQU G3M RX Cable EQU G3M V34 Bit Rate Capability V34 G3M TX Coding G3M RX Coding Complete ...

Page 468: ...e value of scan count is displayed FB Scanning of platen mode ADF Scanning of ADF mode 4 1 3 Scanner Maintenance White Balance Enables automatic calibration of the correction value for platen scanning FB and ADF scanning ADF Shading Parameter Adjusts the white balance value read from the white reference plate Coeff White reference plate value after shading correction Target Target value of Coeff D...

Page 469: ...mission queue The value can be set in the range of 0 to 100 The smaller the value the larger the memory capac ity for transmission queue becomes Thresh GC Sets the remaining memory amount in the Flash file system for image data storage that triggers the garbage collection Page Margin 1 mm Valid when the Discard Size setting in Fax Setting is OFF Sets the page size margin that allows a larger than ...

Page 470: ...transmission queue This pause allows the receiving side to make time for processing The value can be set in the range of 1 to 255 When the value is 10 the autodialing pause is 10 sec OnHook LCS Rate Sets the threshold of OFF HOOK detection at LCS The value can be set in the range of 1 to 100 Dial tone TO 1 0s Sets the duration for detecting the dial tone The value can be set in the range of 0 to 2...

Page 471: ...ding Sets the data encoding method for transmission When the encoding method set here is not sup ported by the receiving side the receiving side s method is adopted Below are the encoding meth ods MH MR MMR JBIG G3M RX Cording Sets the data encoding method for reception Below are the encoding methods MH MR MMR JBIG 4 1 5 Complete Exits the diagnostics and returns to normal operation taking the cha...

Page 472: ...ged parts The test will execute the DI Test codes of the components that are supposed to be faulty from the error details Refer to each FIP on Chapter 1 Test result NG Go to each FIP or replace the parts OK Turn off on the main power 4 2 2 Executing digital input DI test 1 Turn off the power 2 Turn on the power while holding down and keys 3 Release the fingers from these keys when Please wait is d...

Page 473: ...Chapter 2 Operation of Diag Version 1 2008 02 01 Mnt02002KA Exit Sensor DI 3 Side Switch DI 6 MPF No Paper Sensor DI 0 Regi Sensor DI 2 K Mode Sensor DI 4 Interlock Switch DI 7 CASSETTE1 No Paper Sensor DI 1 ...

Page 474: ...ts the paper absence presence or the moving part position such as at the home position or elsewhere About Switch A micro switch closes the internal contacts via the button which is pushed down under the pro vided leaf spring which is held down by the actuator of the cover or door that is being closed When the door or cover has being opened the leaf spring returns to its original position and the b...

Page 475: ... test 1 Turn on the power and enter the Printer Diag 2 Execute the DI 0 3 Check the sensor 4 Press the Cancel key to stop the test CASSETTE 1 No Paper Sen sor DI 1 1 Turn on the power and enter the Printer Diag 2 Execute the DI 1 3 Remove the paper cassette 4 Check the sensor 5 Press the Cancel key to stop the test 6 Replace the paper cassette Mnt02003KA Operator Panel Normal Mnt02004KA Operator P...

Page 476: ...to stop the test 7 Replace the PHD ASSY 8 Close the Front Cover Exit Sensor DI 3 NOTE Fuser is very hot so pay sufficient attention at work to above burns etc 1 Turn on the power and enter the Printer Diag 2 Execute the DI 3 3 Open the Front Cover 4 Check the sensor 5 Press the Cancel key to stop the test 6 Close the Front Cover Sensor name Diag Code Confirmation procedures Mnt02005KA Operator Pan...

Page 477: ... the safety Interlock System 3 Turn on the power and enter the Printer Diag 4 Execute the DI 4 5 Check the sensor 6 Press the Cancel key to stop the test 7 Turn off the printer power 8 Attach the DRIVE ASSY PH Side Switch DI 6 1 Turn on the power and enter the Printer Diag 2 Execute the DI 6 3 Check the Switch 4 Press the Cancel key to stop the test 5 Close the Toner Cover Sensor name Diag Code Co...

Page 478: ...ch DI 7 1 Turn on the power and enter the Printer Diag 2 Execute the DI 7 3 Open and close the Front Cover to check the switch 4 Press the Cancel key to stop the test 5 Close the Front Cover Sensor name Diag Code Confirmation procedures Mnt02009KA Operator Panel Normal ...

Page 479: ... Executing digital output DO test 1 Turn off the power 2 Turn on the power while holding down and keys 3 Release the fingers from these keys when Please wait is displayed 4 The Customer Mode Printer and FAX Scanner are displayed Entered the Diag mode 5 Press 3 key Entered the Printer Diag mode 6 Press key to select IOT Diag and then press 3 key 7 Press key to select Digital Output and then press 3...

Page 480: ...2 21 Chapter 2 Operation of Diag Version 3 2008 06 13 0 12 0 3 4 0 1 004 0 12 524 3 6 7 ...

Page 481: ...net by the passage of electric current through the coil inside the case and attracts the armature and gear to the rotating rotor thereby rotating the gear Upon the loss of power to the coil electromagnetic force is lost and the armature comes off the rotor and the gear comes to rest The clutch makes so soft noises that you must be close the component to audibly confirm the oper ation of the compon...

Page 482: ...es an electromagnet by the passage of electric current through the coil inside the case and attracts the plunger Upon the loss of power to the coil electromagnetic force is lost and the plunger is returned to its original position by spring action thereby allowing the shutter to operate or the gear to move to the predefined position Unlike a clutch a solenoid generates a loud operation noise Leg_S...

Page 483: ...ming operation for five minutes or longer with the front cover open remove the PHD ASSY and cover the drum to avoid exposure to light The rotational speed of the motor is as follows DO 2 DO 0 DO 1 1 Turn on the power and enter the Printer Diag 2 Open the Front Cover 3 Cheat the safety Interlock System 4 Execute the DO 0 The customer can confirm the motor noise only 5 Check the drum rotation 6 Pres...

Page 484: ...al staff When performing operation for five minutes or longer with the front cover open remove the PHD ASSY and cover the drum to avoid exposure to light 1 Remove the DRIVE ASSY PH 2 Cheat the safety Interlock System 3 Turn on the power and enter the Printer Diag 4 Execute the DO a 5 Check the K Mode SOLENOID movement 6 Press the Cancel key to stop the test 7 Turn off the printer power 8 Attach th...

Page 485: ... Printer Diag 2 Remove the paper cassette 3 Execute the DO b 4 Check the Feed Roll rotation 5 Press the Cancel key to stop the test 6 Replace the paper cassette Fan HIGH DO 1e 1f 1 Turn on the power and enter the Printer Diag 2 Execute the DO 1e 3 Check the FAN rotation 4 Press the Cancel key to stop the test Clutch and Solenoid name Diag Code Confirmation procedure Mnt02014KA Feed Roll Mnt02015KA...

Page 486: ...peration for the toner in the PHD ASSY spills if the motor is rotated for a long time 1 Turn on the power and enter the Printer Diag 2 Open the Cover and remove the toner cartridge 3 Open the toner cartridge holder 4 Execute the DO 21 DO 23 DO 25 or DO 27 5 Check the TONER MOTER rotation 6 Press the Cancel key to stop the test 7 Replace the toner cartridge and close the toner cartridge holder 8 Cl...

Page 487: ... rotates when the DO 0 and the DO 29 are exe cuted These procedures are for the technical staff When performing operation for five minutes or longer with the front cover open remove the PHD ASSY and cover the drum to avoid exposure to light 1 Turn on the power and enter the Printer Diag 2 Open the Front Cover 3 Cheat the safety Interlock System 4 Execute the DO 0 and the DO 29 5 Check the Regi Rol...

Page 488: ...s or longer with the front cover open remove the PHD ASSY and cover the drum to avoid exposure to light 1 Remove the COVER ASSY SIDE L 2 Cheat the safety Interlock System 3 Turn on the power and enter the Printer Diag 4 Execute the DO 2f 5 Check the FEED SOLENOID movement 6 Press the Cancel key to stop the test 7 Turn off the printer power 8 Attach the COVER ASSY SIDE L 9 Remove the cheter and clo...

Page 489: ... cheter and close the Front Cover Yellow Magenta and Cyan Drum Erase Lamp DO 3f NOTE These procedures are for the technical staff 1 Turn on the power and enter the Printer Diag 2 Open the Front Cover 3 Remove the PHD ASSY and cover the drum to avoid exposure to light 4 Cheat the safety Interlock System 5 Execute the DO 3f 6 Check the lamps lighting 7 Press the Cancel key to stop the test 8 Replace...

Page 490: ... 4 3 2 Config Page The version of software of IOT and the printer configuration can be confirmed by executing this test 4 3 3 Print Settings The service tag printing count value and error count value can be confirmed by executing this test 4 4 Complete Completes the diagnosis operation and reboot the data 4 4 1 Executing Complete 1 Turn off the power 2 Turn on the power while holding down and keys...

Page 491: ...wer while holding down and keys 3 Release the fingers from these keys when Please wait is displayed 4 The Customer Mode Printer and FAX Scanner are displayed Entered the Diag mode 5 Press 3 key Entered the Printer Diag mode 6 Press to select Installation Set and then press 3 key 7 Press key to select the ON or OFF 8 Press 3 key to execute the setting To exit the test or to returning to one step hi...

Page 492: ...d Entered the Diag mode 5 Press 3 key Entered the Printer Diag mode 6 Press key to select Test Print and then press 3 key 7 Press or key to select the test item 8 Press 3 key twice to execute the test To exit the test or to returning to one step higher menu press CANCEL key 4 6 2 No Image IOT Prints the blanked paper 4 6 3 Test Pattern 600 IOT Prints the IOT built in 600dpi pattern When the PQ pro...

Page 493: ...uilt in grid pattern When the PQ problem occurred this test enables to identify the problem as printer related or oth erwise Compare the sample chart with the print Check result NG Check the printing process and PWBA ESS related OK Check the network cable PC and so on Leg_Sec02_004FA ...

Page 494: ...mpare the sample chart with the print Check result NG Check the cyan toner related OK Check another toner 4 6 6 Magenta 20 Outputs magenta 20 paint on the whole area of a A4 paper When the PQ problem occurred this test enables to identify the problem as the magenta toner or another color Compare the sample chart with the print Check result NG Check the magenta toner related OK Check another toner ...

Page 495: ...lor Compare the sample chart with the print Check result NG Check the yellow toner related OK Check another toner 4 6 8 Black 20 Outputs black 20 paint on the whole area of a A4 paper When the PQ problem occurred this test enables to identify the problem as the black toner or another color Compare the sample chart with the print Check result NG Check the black toner related OK Check another toner ...

Page 496: ...on the whole area of a A4 paper When the PQ problem occurred this test enables to identify the problem as the balance of three color toners or otherwise Compare the sample chart with the print Check result NG Check the yellow magenta or cyan toner related OK Check black toner Leg_Sec02_009FA ...

Page 497: ...rn from 2 to 100 on a A4 paper for each of 4 colors When the PQ problem occurred this test enables to identify the problem as the printing process or PWBA ESS related Compare the sample chart with the print Check result NG Check the printing process OK Check the PWBA ESS related Leg_Sec02_010FA ...

Page 498: ... density color pattern of Y M C K When the PQ problem occurred in the picture or photo printing this test enables to identify the problem as the toner or another Compare the sample chart with the print Check result NG Check the problem toner related OK Check the print job or print data Mnt02100KA ...

Page 499: ...e in the interval of regular lines or spots you can determine the parts that have caused the trouble Page 1 to 4 Prints the scale patterns in vertical and horizontal directions for evaluating regularity and intervals Page 5 Prints the list of intervals by component fault 4 6 13 Parameter Setting Page 1 Page 2 Page 3 Page 4 Page 5 Wsb02028KA 13 Wsb02027KA 13 Wsb02029KA 13 Wsb02030KA 13 Zna02119KA ...

Page 500: ... Scan SSF Tray 1 30 to 30 First Scan 2 K to M Y or C 1 to 2 Life Counter Reads the life counter and the printer Parameter Function Default Adjustable range Slow Scan K to P Shifts 0 17mm 1count Black registration adjustment 128 to 127 Slow Scan 600 M Y C Shifts 0 042mm 1count Color registration adjustment 600 dpi 128 to 127 Fast Scan K to M Y or C Shifts 0 042mm 1count Color registration adjustmen...

Page 501: ...Scan SSF Tray1 Shifts the print area in this direction by reducing the value Shifts the print area in this direction by reducing the value Shifts the print area in this direction by increasing the value Shifts the print area in this direction by increasing the value Slow Scan K to P Slow Scan 600 M Y C Image Side Default Value Default Value Mnt02021KA ...

Page 502: ...time Life K Toner Dispense time Life Fuser Paper feeding count 100000 Life Printer Paper feeding count Life DTB Transfer Belt 2 Waste Toner cleaning count 200000 Life Y Waste Toner Waste Toner cleaning count 18000 Life M Waste Toner Waste Toner cleaning count 18000 Life C Waste Toner Waste Toner cleaning count 18000 Life K Waste Toner Waste Toner cleaning count 18000 Life Y Drum Cycle count 300000...

Page 503: ...ng the wrong type of screw may result in damage to the screw threads or other trou bles No Type Application Shape How to distinguish Points to be noted Major application locations 1 Screw for plastic Silver tap Plastic Silver colored Thread is coarser than that of the sheet metal type Screw tip is thin Oblique screw ing damages the thread because this screw cuts female threads in the base material...

Page 504: ... the drum deterioration due to exposure to light When opening the front door in a removal replacement operation cover the drum to keep it from being exposed to light Remove PAPER TRAY PHD unit TONER CARTRIDGE and FUSER and put them in a place where they do not affect the procedure Note that the service procedures can be performed with those parts in place depending on the target section of removal...

Page 505: ...front of the printer Left Left hand direction when facing the front of the printer Right Right hand direction when facing the front of the printer Figure Definitions of Printer Orientation The string RRP X Y that appears in or at the end of the procedure denotes that the related service procedure is described in RRP X Y Screws shown in the illustrations are to be unscrewed and removed using a Phil...

Page 506: ...ER GFI Removal 30 KIT PWBAMCU Removal 31 HARNASSYSW PWR Removal 29 KIT BLOCK PHD LEFT Removal 35 HARNASSYINTERLOCK Removal 27 DRIVEASSYSUB Removal 34 KIT FEED ROLL SOL CLUTCH Removal 36 KIT DRIVEASSYMAIN Removal 33 SHIELDASSYESS Removal 22 PWBAFAX Removal 23 KIT ESS PWBA Removal 24 LEDASSYERASE Removal 12 KIT BLOCK PHD RIGHT Removal 13 COVER POLE OUT Removal 15 KIT ROLLASSYFEED Removal 4 SENSOR PH...

Page 507: ... SHAFT PIVOT Removal 45 COVERASSYFRONT Removal 46 KIT PIVOT Removal 47 KIT TRANSFER PIVOT Removal 48 COVER SCANNER LOW Removal 37 Opening COVERASSYFRONT Tray 1 Removal 1 Removal FLOW Removal 37 61 SENSOR PHOTO REGI Removal 51 SENSOR PHOTO CST NO PAPER Removal 54 ACTUATORASSYNO PAPER Removal 55 PWBAHVPS Removal 50 ROLLASSYREGI Removal 52 ACTUATOR REGI IN Removal 53 COVER POLE IN Removal 38 KIT IITA...

Page 508: ...ORASSYNO PAPER Replacement 5 SENSOR PHOTO CST NO PAPER Replacement 6 PWBAHVPS Replacement 10 ROLLASSYREGI Replacement 8 ACTUATOR REGI IN Replacement 7 COVER POLE OUT Replacement 45 COVERASSYESS Replacement 44 COVER REAR Replacement 43 COVER TOP Replacement 42 SHIELDASSYESS Replacement 38 CHASSISASSYLVPS Replacement 32 COVER SCANNER LOW Replacement 23 COVER POLE IN Replacement 22 KIT IITASSYSUB Rep...

Page 509: ...eplacement 24 MEMORYCARD Replacement 60 KIT DRIVEASSYMAIN Replacement 27 COVERASSYESS Replacement 44 COVER REAR Replacement 43 SHIELDASSYESS Replacement 38 PWBAFAX Replacement 37 KIT ESS PWBA Replacement 36 LEDASSYERASE Replacement 48 KIT BLOCK PHD RIGHT Replacement 47 KIT ROLLASSYFEED Replacement 56 SENSOR PHOTO SSI NO PAPER Replacement 55 ACTUATOR SSI Replacement 54 COVER POLE OUT Replacement 45...

Page 510: ...Chapter 3 Removal and Replacement Procedures RRPs 3 8 Version 1 2008 02 01 Removal 1 Tray 1 PL10 3 1 1 Pull out the Tray 1 PL10 3 1 from the printer ...

Page 511: ...moval 2 Separator Roller PL10 3 99 1 Remove the Tray 1 Removal 1 2 Hold the tray and pinch the left and right hooks of the Separator Roller PL10 3 5 Swing the Separator Roller to release the two hooks 3 Pull up the Separator Roller to remove the Separator Roller from the Tray 1 ...

Page 512: ...Y FRONT PL10 2 1 2 Put the paper on the TRANSFER ASSY PL6 1 7 to protect the belt Note When carrying out the work this procedure take care not to cover the left and right of the belt guards with the paper 3 Rotate the four stoppers of the PHD Unit PL4 1 21 to the counter clock wise direction to release the lock 4 Remove the PHD Unit toward you by pulling it by the left and right handles ...

Page 513: ...Chapter 3 Removal and Replacement Procedures RRPs 3 11 Version 1 2008 02 01 5 Lift up the PHD Unit from the printer ...

Page 514: ... drum of the PHD unit to avoid exposure to light 3 Remove the PHD Unit Removal 3 4 Release the hook of the ROLL CORE MSI PL3 2 3 on the left of the ROLL ASSY FEED PL 3 2 4 and move the ROLL CORE MSI to left until it stops 5 Release the groove on the ROLL ASSY FEED from the vertical pin mounted on the SHAFT ASSY FEED PL3 2 2 by sliding the ROLL ASSY FEED to the left 6 Close the COVER ASSY FRONT ...

Page 515: ...Chapter 3 Removal and Replacement Procedures RRPs 3 13 Version 1 2008 02 01 7 Remove the ROLL ASSY FEED from the SHAFT ASSY FEED by rotating the ROLL ASSY FEED 180 degrees ...

Page 516: ...D unit to avoid exposure to light 3 Remove the PHD Unit Removal 3 Note When carrying out the work described next procedure take care not to move the BRACKET SNS from the printer too far because they are connected with the harness 4 Before working put the paper on the transfer belt to protect from the damage 5 Remove the two screws silver tap 8mm that fix the BRACKET SNS PL3 2 28 to the printer rem...

Page 517: ...cedures RRPs 3 15 Version 1 2008 02 01 6 Release the three hooks that fix the SENSOR PHOTO SSI NO PAPER PL3 2 13 to the BRACKET SNS and remove the SENSOR PHOTO SSI NO PAPER 7 Disengage the connector P J233 of the SENSOR PHOTO SSI NO PAPER ...

Page 518: ...to avoid exposure to light 3 Remove the PHD Unit Removal 3 Note When carrying out the work described next procedure take care not to move the BRACKET SNS from the printer too far because they are connected with the harness 4 Before working put the paper on the transfer belt to protect from the damage 5 Remove the two screws silver tap 8mm that fix the BRACKET SNS PL3 2 28 to the printer remove the...

Page 519: ... Release the left shaft of the ACTUATOR SSI PL3 2 14 from the hook of the CHUTE UP PL3 2 26 7 Remove the ACTUATOR SSI and the SPRING ACT SSI PL3 2 15 by releasing the right shaft of the ACTUATOR SSI from the hole of the CHUTE UP 8 Remove the SPRING ACT SSI from the ACTUATOR SSI ...

Page 520: ...w Cartridge PL5 1 21 24 Note Described below is the removal procedure common among the four Toner Cartridges 1 Open the COVER WINDOW TNR PL10 1 7 2 Move the handle of the toner cartridge to backward to release the lock 3 Open the HOLDER ASSY TCRU K PL5 1 17 4 Remove the toner cartridge from the HOLDER ASSY TCRU ...

Page 521: ... avoid exposure to light 2 Remove the PHD Unit Removal 3 3 Release the boss of the COVER INNER FRONT PL10 2 4 using a miniature screwdriver shift the COVER INNER FRONT to right side Release the five hooks of the COVER INNER FRONT 4 Remove the COVER INNER FRONT from the COVER ASSY FRONT 5 Remove the two screws silver tap 8mm that fix the CONSOLE ASSY PANEL PL10 2 2 to the COVER ASSY FRONT ...

Page 522: ...se the CONSOLE ASSY PANEL is secured to the HARNESS ASSY A OP Note When carrying out the work described next procedure take care not to drop the CONSOLE ASSY PANEL 6 Release the three hooks of the CONSOLE ASSY PANEL 7 Remove the CONSOLE ASSY PANEL from the COVER ASSY FRONT 8 Disengage the connector P J202 of the CONSOLE ASSY PANEL and then remove the CONSOLE ASSY PANEL ...

Page 523: ... The FUSER part is very hot Take added care not to get burned when performing the service operation 2 Pull the LEVER of the FUSER ASSY PL6 1 1 to release the lock 3 Disengage the connector of the FUSER ASSY by pulling the right side of the FUSER ASSY toward you with the LEVER released 4 Lift up the FUSER ASSY move the FUSER ASSY to the right side ...

Page 524: ...rum of the PHD unit to avoid exposure to light 3 Remove the PHD Unit Removal 3 Note The FUSER part is very hot Take added care not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Open the COVER WINDOW TNR PL10 1 7 6 Remove the eight screws silver tap 8mm that fix the COVER ASSY SIDE R PL10 1 6 to the printer 7 Release the front hook of the COVER ASSY SIDE R ...

Page 525: ...er 3 Removal and Replacement Procedures RRPs 3 23 Version 1 2008 02 01 8 Shift the COVER ASSY SIDE R to front side release the two hooks of the COVER ASSY SIDE R Remove the COVER ASSY SIDE R from the printer ...

Page 526: ... light 3 Remove the PHD Unit Removal 3 Note The FUSER part is very hot Take added care not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Release the boss on the upper hinge of the COVER WINDOW TNR PL10 1 7 from the hole of the COVER ASSY SIDE R PL10 1 6 7 Release the boss on the lower hinge of the COVER WINDOW TNR ...

Page 527: ...Chapter 3 Removal and Replacement Procedures RRPs 3 25 Version 1 2008 02 01 8 Remove the COVER WINDOW TNR from the COVER ASSY SIDE R ...

Page 528: ...drum of the PHD unit to avoid exposure to light 3 Remove the PHD Unit Removal 3 Note The FUSER part is very hot Take added care not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the two screws silver tap 8mm that fix the LED ASSY ERASE PL4 1 8 to the printer 7 Remove the LED ASSY ERASE from the printer ...

Page 529: ...Chapter 3 Removal and Replacement Procedures RRPs 3 27 Version 1 2008 02 01 8 Disengage the connector P J141 of the LED ASSY ERASE ...

Page 530: ...ote The FUSER part is very hot Take added care not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the LED ASSY ERASE Removal 12 Accesses Position The 7 8 9 and 10 show the procedure number 7 8 9 10 Note Described below is the removal procedure common among the upper and lower BLOCK STOPPER PHD ADs PL4 1 7 7 R...

Page 531: ...acement Procedures RRPs 3 29 Version 1 2008 02 01 8 Remove the BLOCK STOPPER PHD AD from the printer 9 Remove the SPRING PHD PL4 1 4 from the printer 10 Rotate the LEVER PHD PL4 1 5 slightly remove the LEVER PHD from the printer ...

Page 532: ...osure to light 3 Remove the PHD Unit Removal 3 Note The FUSER part is very hot Take added care not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Loosen the SCREW KNURLING shift the COVER ASSY ESS PL10 1 11 to rear side 6 Slowly pull the COVER ASSY ESS until it stop and then slide it rearward obliquely Note Do not pull the COVER ASSY ESS fast Otherwise the ...

Page 533: ...ement Procedures RRPs 3 31 Version 2 2008 03 31 7 Open the COVER ASSY ESS completely 8 Remove the two screws silver tap 8mm that fix the COVER ASSY SIDE L PL10 1 10 to the printer 9 Release the front hook of the COVER ASSY SIDE L ...

Page 534: ...r 3 Removal and Replacement Procedures RRPs 3 32 Version 2 2008 03 31 10 Shift the COVER ASSY SIDE L to front side release the six hooks of the COVER ASSY SIDE L Remove the COVER ASSY SIDE L from the printer ...

Page 535: ...t 3 Remove the PHD Unit Removal 3 Note The FUSER part is very hot Take added care not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE L Removal 14 6 Remove the one screw silver 6mm and the one screw silver tap 8mm that fix the COVER POLE OUT PL10 1 1 to the printer 7 Push the boss of the COVER TOP PL10 1 4 using the screwdriver rem...

Page 536: ...Chapter 3 Removal and Replacement Procedures RRPs 3 34 Version 2 2008 03 31 8 Release the two hooks of the COVER POLE OUT remove the COVER POLE OUT from the printer ...

Page 537: ...o light 3 Remove the PHD Unit Removal 3 Note The FUSER part is very hot Take added care not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE L Removal 14 6 Remove the COVER POLE OUT Removal 15 7 Remove the one screw silver 6mm that fixes the HOUSING PIVOT PL10 1 13 to the printer 8 Remove the HOUSING PIVOT from the hole of the COVER...

Page 538: ...Chapter 3 Removal and Replacement Procedures RRPs 3 36 Version 1 2008 02 01 9 Release the upper hole of the COVER ASSY ESS from the PIVOT ASSY PL10 1 12 remove the COVER ASSY ESS from the printer ...

Page 539: ...t to avoid exposure to light 3 Remove the PHD Unit Removal 3 Note The FUSER part is very hot Take added care not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the two screws silver tap 8mm that fix the COVER REAR PL10 1 5 to the printer 8 Remove the COVER REAR from t...

Page 540: ...he FUSER part is very hot Take added care not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER REAR Removal 17 9 Remove the two screws silver tap 8mm that fix the COVER TOP PL10 1 4 to the printer 10 Lift up the front sid...

Page 541: ... and Replacement Procedures RRPs 3 39 Version 1 2008 02 01 11 Release the rear hook of the COVER TOP 12 Remove the boss of the COVER TOP from the hole of the COVER POLE IN PL10 1 3 remove the COVER TOP from the printer ...

Page 542: ...emoval 3 Note The FUSER part is very hot Take added care not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER REAR Removal 17 8 Remove the two screws silver tap 8mm that fix the COVER SIDE R LOW PL10 1 8 to the printer 9 Release the two hooks of the COVER SIDE...

Page 543: ...emoval 3 Note The FUSER part is very hot Take added care not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER REAR Removal 17 8 Remove the two screws silver tap 8mm that fix the COVER SIDE L LOW PL10 1 9 to the printer 9 Release the two hooks of the COVER SIDE...

Page 544: ...ER part is very hot Take added care not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER REAR Removal 17 9 Remove the COVER TOP Removal 18 10 Release the hooks of the SWITCH PL5 1 9 by using the miniature screwdriver remo...

Page 545: ... care not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER ASSY ESS Removal 16 9 Remove the COVER REAR Removal 17 10 Remove the fourteen screws silver 6mm that fix the SHIELD ASSY ESS PL10 6 19 to the printer 11 Lift the ...

Page 546: ...val 3 Note The FUSER part is very hot Take added care not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER ASSY ESS Removal 16 9 Remove the COVER REAR Removal 17 10 Remove the SHIELD ASSY ESS Removal 22 11 Remove the two ...

Page 547: ...ht 3 Remove the PHD Unit Removal 3 Note The FUSER part is very hot Take added care not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER ASSY ESS Removal 16 9 Remove the COVER REAR Removal 17 10 Remove the SHIELD ASSY ESS ...

Page 548: ...Version 1 2008 02 01 13 Remove the eight screws silver with flange 6mm that fix the PWBA CONT AIO to the printer 14 Remove the one screw silver 6mm that fixes the USB connector of the PWBA CONT AIO to the printer 15 Remove the PWBA CONT AIO from the printer ...

Page 549: ... PHD unit to avoid exposure to light 3 Remove the PHD Unit Removal 3 Note The FUSER part is very hot Take added care not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER REAR Removal 17 8 Disengage all the connectors of the PWBA LVPS PL10 6 16 9 Remove the six...

Page 550: ...Chapter 3 Removal and Replacement Procedures RRPs 3 48 Version 1 2008 02 01 10 Release the hooks of the SUPPORT PWB PL10 6 15 11 Remove the PWBA LVPS from the printer ...

Page 551: ...The FUSER part is very hot Take added care not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER REAR Removal 17 8 Disengage the DUCT FAN ASSY PL10 6 17 connector P J503 on the PWBA LVPS PL10 6 16 release the harness of the DUCT FAN ASSY from the clamp 9 Releas...

Page 552: ...ion 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER REAR Removal 17 9 Remove the COVER TOP Removal 18 10 Disengage the HARN ASSY INTERLOCK PL10 6 4 connector P J44 on the PWBA LVPS PL10 6 16 release the harness of the HARN ASSY INTERLOCK from the clamp 11 Remove the three...

Page 553: ...es RRPs 3 51 Version 1 2008 02 01 12 Release the clamps that fix the harness of the HARN ASSY INTERLOCK remove the harness 13 Remove the one screw sliver tap 16mm that fixes the HARN ASSY INTERLOCK to the printer remove the HARN ASSY INTERLOCK ...

Page 554: ...are not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER REAR Removal 17 9 Remove the COVER TOP Removal 18 10 Disengage all the connectors of the PWBA LVPS PL10 6 16 release the harnesses from the clamps on the CHASSIS LV...

Page 555: ...next procedure lift the CHASSIS LVPS slightly up because the notch of the CHASSIS LVPS hits the screw 12 Move the CHASSIS LVPS with the PWBA LVPS PL10 6 16 and the DUCT FAN ASSY PL10 6 17 slightly from the printer 13 Pull the harnesses out from the hole of the CHASSIS LVPS remove the CHASSIS ASSY LVPS from the printer ...

Page 556: ...g the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER REAR Removal 17 9 Remove the COVER TOP Removal 18 10 Remove the CHASSIS ASSY LVPS Removal 28 11 Disengage the connector P J482 on the BREAKER GFI PL10 7 10 release the clamp on the printer that fix th...

Page 557: ...added care not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER REAR Removal 17 9 Remove the COVER TOP Removal 18 10 Remove the CHASSIS ASSY LVPS Removal 28 11 Disengage the connector P J482 and the FASTON terminal FS484 ...

Page 558: ...Chapter 3 Removal and Replacement Procedures RRPs 3 56 Version 1 2008 02 01 13 Remove the BREAKER GFI from the printer ...

Page 559: ...il SaveNVM to ESS is displayed Press the key once 8 Press the key once and NVM Save is performed 9 After NVM Save is complete press the CANCEL key several times until IOT Diag is displayed 10 Press the key several times until Complete is displayed 11 Press the key two times COPY SCAN and FAX are displayed 12 Turn off the power to exit 13 Remove the POWER CORD from outlet 14 Remove the Tray 1 Remov...

Page 560: ...ement Procedures RRPs 3 58 Version 1 2008 02 01 24 Disengage all the connectors of the PWBA MCU PL10 7 7 25 Remove the six screws silver with flange 6mm that fix the PWBA MCU to the printer 26 Remove the PWBA MCU from the printer ...

Page 561: ... not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER REAR Removal 17 9 Remove the COVER TOP Removal 18 10 Remove the CHASSIS ASSY LVPS Removal 28 11 Release the harness of the CLUTCH ASSY DRV PL10 4 1 from the hook of th...

Page 562: ...01 12 Disengage the connector P J262 of the CLUTCH ASSY DRV 13 Remove the E ring that fixes the CLUTCH ASSY DRV to the shaft using a miniature screwdriver remove the CLUTCH ASSY DRV 14 Release the two hooks of the BEARING REGI PL10 4 2 remove the BEARING REGI from the shaft ...

Page 563: ...gage the connector P J211 of the DRIVE ASSY MAIN PL7 1 2 release all the harness from the hooks of the DRIVE ASSY PH 16 Disengage the two connectors P J24 26 on the PWBA MCU PL10 7 7 17 Release the harnesses from the CLAMP LOCKING PL10 5 10 pull it out from the hole of the CHASSIS MCU ...

Page 564: ...ve the one screw silver M4 6mm the one screw silver M3 6mm and the one screw silver tap 8mm that fix the DRIVE ASSY PH to the printer Note When carrying out the work described next procedure take care not to drop the coupling gear to inside 19 Remove the DRIVE ASSY PH from the printer ...

Page 565: ...3 Version 1 2008 02 01 20 Disengage the connector P J261 of the color mode sensor on the DRIVE ASSY PH release the HARN ASSY KSNR REGCL PL10 8 9 from the hook of the DRIVE ASSY PH 21 Remove the GEAR P2 PL7 1 3 from the shaft of the DRIVE ASSY SUB PL7 1 1 ...

Page 566: ...t to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER REAR Removal 17 9 Remove the COVER TOP Removal 18 10 Remove the CHASSIS ASSY LVPS Removal 28 11 Remove the KIT DRIVE ASSY PH Removal 32 12 Rotate the STOPPER PIVOT PL6 1 ...

Page 567: ...eplacement Procedures RRPs 3 65 Version 1 2008 02 01 14 Remove the one screw silver M4 6mm and the five screws silver tap 8mm that fix the DRIVE ASSY MAIN PL7 1 2 to the printer 15 Remove the DRIVE ASSY MAIN from the printer ...

Page 568: ...not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER REAR Removal 17 9 Remove the COVER TOP Removal 18 10 Remove the CHASSIS ASSY LVPS Removal 28 11 Remove the KIT DRIVE ASSY PH Removal 32 12 Remove the KIT DRIVE ASSY MAI...

Page 569: ...Remove the one screw silver 6m that fix the HARNESS ASSY GND PL7 1 5 to the DRIVE ASSY SUB remove the HARNESS ASSY GND 16 Remove the one screw silver M4 6mm and the four screws silver tap 8mm that fix the DRIVE ASSY SUB to the printer 17 Remove the DRIVE ASSY SUB from the printer ...

Page 570: ...ervice operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER REAR Removal 17 9 Remove the COVER TOP Removal 18 10 Remove the CHASSIS ASSY LVPS Removal 28 11 Remove the KIT DRIVE ASSY PH Removal 32 12 Remove the KIT DRIVE ASSY MAIN Removal 33 Accesses Position The 13 1...

Page 571: ...ent Procedures RRPs 3 69 Version 1 2008 02 01 13 Release the hook of the BLOCK STOPPER PHD D PL4 1 6 using a miniature screwdriver 14 Remove the BLOCK STOPPER PHD D from the printer 15 Remove the SPRING PHD PL4 1 4 from the printer ...

Page 572: ...Chapter 3 Removal and Replacement Procedures RRPs 3 70 Version 1 2008 02 01 16 Rotate the LEVER PHD PL4 1 5 slightly remove the LEVER PHD from the printer ...

Page 573: ...t burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER REAR Removal 17 9 Remove the COVER TOP Removal 18 10 Remove the COVER SIDE L LOW Removal 20 11 Remove the CHASSIS ASSY LVPS Removal 28 12 Remove the KIT DRIVE ASSY PH Removal 32...

Page 574: ...he groove on the ROLL ASSY FEED from the vertical pin mounted on the SHAFT ASSY FEED PL3 2 2 by sliding the ROLL ASSY FEED to the left 15 Close the COVER ASSY FRONT 16 Remove the ROLL ASSY FEED from the SHAFT ASSY FEED by rotating the ROLL ASSY FEED 180 degrees 17 Open the COVER ASSY FRONT ...

Page 575: ... GEAR ASSY FEED from the SHAFT ASSY FEED PL3 2 2 When carrying out the work this procedure pushing down the LEVER FEED PL10 4 13 20 Release the HARNESS A OP OPP PL10 2 13 from the hooks of the printer release the harness of the SOLENOID FEED MSI PL10 4 11 from the hooks of the printer Note When carrying out the work described next procedure leave the relay connector on the printer harness side ...

Page 576: ...74 Version 1 2008 02 01 21 Release the relay connector from the rib of the printer disengage the connecter P J231 of the SOLENOID FEED MSI 22 Remove the one screw silver tap 8mm that fixes the SOLENOID FEED MSI to the printer remove the SOLENOID FEED MSI ...

Page 577: ...PHD Unit Removal 3 Note The FUSER part is very hot Take added care not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE L Removal 14 6 Remove the COVER POLE OUT Removal 15 7 Release the one boss of the COVER SCANNER LOW PL10 1 2 using a miniature screwdriver to shift the SCANNER LOW to right side Release the four hooks of the COVER ...

Page 578: ...t is very hot Take added care not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER ASSY ESS Removal 16 9 Remove the COVER REAR Removal 17 10 Remove the COVER TOP Removal 18 11 Remove the SHIELD ASSY ESS Removal 22 12 Remo...

Page 579: ...Chapter 3 Removal and Replacement Procedures RRPs 3 77 Version 1 2008 02 01 14 Remove the COVER POLE IN from the printer ...

Page 580: ...FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER ASSY ESS Removal 16 9 Remove the COVER REAR Removal 17 10 Remove the COVER TOP Removal 18 11 Remove the SHIELD ASSY ESS Removal 22 12 Remove the CHASSIS ASSY LVPS Removal 28 13 Remove the COVER SCANNER LOW Removal 37 14 Remove the COVER ...

Page 581: ...onnectors P J10 11 on the PWBA MCU PL10 7 7 pull it out from the hole of the PLATE ASSY DUCT 17 Remove the seven screws silver tap 8mm that fix the upper side of the PLATE ASSY DUCT to the printer 18 Remove the one screw silver tap 8mm that fixes the right side of the PLATE ASSY DUCT to the printer ...

Page 582: ...ion 1 2008 02 01 19 Remove the two screws silver M4 6mm that fix the left side of the PLATE ASSY DUCT to the printer 20 Remove the one screw silver M4 6mm that fixes the inside of the PLATE ASSY DUCT to the printer 21 Remove the PLATE ASSY DUCT from the printer ...

Page 583: ...R ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER ASSY ESS Removal 16 9 Remove the COVER REAR Removal 17 10 Remove the COVER TOP Removal 18 11 Remove the SHIELD ASSY ESS Removal 22 12 Remove the CHASSIS ASSY LVPS Removal 28 13 Remove the COVER SCANNER LOW Removal 37 14 Remove the COVER POLE IN Removal 38 15 Remove the PLATE...

Page 584: ...s 3 82 Version 1 2008 02 01 17 Release the HARN ASSY GFI GND from the clamp 18 Release the two hooks of the CHASSIS BREAKER 19 Remove the CHASSIS BREAKER together with the BREAKER GFI PL10 7 10 the HARN ASSY SW PWR PL10 7 8 and the HARN ASSY GFI GND ...

Page 585: ...R ASSY SIDE L Removal 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER ASSY ESS Removal 16 9 Remove the COVER REAR Removal 17 10 Remove the COVER TOP Removal 18 11 Remove the SHIELD ASSY ESS Removal 22 12 Remove the CHASSIS ASSY LVPS Removal 28 13 Remove the COVER SCANNER LOW Removal 37 14 Remove the COVER POLE IN Removal 38 15 Remove the PLATE ASSY DUCT Removal 39 16 Remove the CHASSI...

Page 586: ...Chapter 3 Removal and Replacement Procedures RRPs 3 84 Version 1 2008 02 01 18 Press the boss part of the HOLDER ASSY TCRU remove the HOLDER ASSY TCRU from the printer ...

Page 587: ...al 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER ASSY ESS Removal 16 9 Remove the COVER REAR Removal 17 10 Remove the COVER TOP Removal 18 11 Remove the SHIELD ASSY ESS Removal 22 12 Remove the CHASSIS ASSY LVPS Removal 28 13 Remove the COVER SCANNER LOW Removal 37 14 Remove the COVER POLE IN Removal 38 15 Remove the PLATE ASSY DUCT Removal ...

Page 588: ...02 01 19 Disengage the seven connectors P J14 15 17 18 19 29 31 on the PWBA MCU PL10 7 7 release the HARN ASSY FUSER PL6 1 2 and HARNESS ASSY LVPS MAIN from the hooks of the DISPENSER ASSY 20 Remove the four screws silver tap 8mm that fix the DISPENSER ASSY to the printer ...

Page 589: ... 1 2008 02 01 21 Remove the one screw silver M4 6mm that fixes the rear side of the DISPENSER ASSY to the printer 22 Release the hole of the DISPENSER ASSY from the boss of the printer move the DISPENSER ASSY to backward Remove the DISPENSER ASSY from the printer ...

Page 590: ...ove the COVER ASSY SIDE L Removal 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER ASSY ESS Removal 16 9 Remove the COVER REAR Removal 17 10 Remove the COVER TOP Removal 18 11 Remove the SHIELD ASSY ESS Removal 22 12 Remove the CHASSIS ASSY LVPS Removal 28 13 Remove the COVER SCANNER LOW Removal 37 14 Remove the COVER POLE IN Removal 38 15 Remove the PLATE ASSY DUCT Removal 39 16 Remov...

Page 591: ...ove the five screws silver tap 8mm that fix the FRAME ASSY MOT to the DISPENSER ASSY PL5 1 1 21 Release the notch of the CONDUCTOR MOTOR PL5 1 4 from the hook of the FRAME DISP PL5 1 12 Note When carrying out the work described next procedure take care not to drop and lose the GEARs ...

Page 592: ...Chapter 3 Removal and Replacement Procedures RRPs 3 90 Version 1 2008 02 01 22 Remove the FRAME ASSY MOT from the DISPENSER ASSY ...

Page 593: ...the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER ASSY ESS Removal 16 9 Remove the COVER REAR Removal 17 10 Remove the COVER TOP Removal 18 11 Remove the SHIELD ASSY ESS Removal 22 12 Remove the CHASSIS ASSY LVPS Removal 28 13 Remove the COVER SCANNER LOW Removal 37 14 Remove the CO...

Page 594: ... tap 8mm that fix the left and right sides of the SPRING ROSs PL4 1 2 to the printer Remove the SPRING ROSs from the printer 18 Lift up the ROS ASSY PL4 1 1 slowly from the printer 19 Disengage the two connectors P J411 412 of the ROS ASSY remove the HARN ASSY ROS RE PL4 1 22 and HARN ASSY ROS VIDEO PL4 1 23 ...

Page 595: ...ion 1 2008 02 01 Removal 45 KIT SHAFT PIVOT PL10 2 99 Note Described below is the removal procedure common among the left and right SHAFT PIVOTs PL10 2 14 1 Remove the Tray 1 Removal 1 2 Release the hook of the SHAFT PIVOT PL10 2 14 to pull out the SHAFT PIVOT ...

Page 596: ...rt is very hot Take added care not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER REAR Removal 17 8 Remove the COVER SIDE L LOW Removal 20 9 Remove the KIT SHAFT PIVOT Removal 45 Accesses Position The 10 11 and 12 show the procedure number 10 11 12 Note When...

Page 597: ...rness of the HARNESS A OP OPP PL10 2 13 from the rib of the printer disengage the connector P J5301 of the HARNESS A OP ESS PL10 8 12 11 Release the HARNESS A OP OPP from the hooks of the printer 12 Insert the right side under part of the COVER ASSY FRONT PL10 2 1 into the inside of the printer ...

Page 598: ... Version 1 2008 02 01 13 Tilt the COVER ASSY FRONT release the left side boss of the TRANSFER ASSY PL6 1 7 from the COVER ASSY FRONT 14 Release the right side boss of the TRANSFER ASSY from the COVER ASSY FRONT remove the COVER ASSY FRONT from the printer ...

Page 599: ...emove the PHD Unit Removal 3 Note The FUSER part is very hot Take added care not to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 Accesses Position All the numbers show the procedure number 10 11 7 8 9 7 Rotate the STOPPER PIVOT PL6 1 3 mate the tabs of the STOPPER PIVOT with th...

Page 600: ...ork described next procedure take care not to drop the GEAR T4 9 Pull out the PIVOT TRANS L PL6 1 4 remove the GEAR T4 PL6 1 5 from the printer 10 Remove the one screw silver tap 8mm that fixes the SHAFT ASSY PIVOT PL6 1 6 to the printer Note When carrying out the work described next procedure keep the TRANSFER ASSY slightly lifted for ease of work ...

Page 601: ...Chapter 3 Removal and Replacement Procedures RRPs 3 99 Version 1 2008 02 01 11 Pull out the SHAFT ASSY PIVOT from the printer ...

Page 602: ...t burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER REAR Removal 17 8 Remove the COVER SIDE L LOW Removal 20 9 Remove the KIT SHAFT PIVOT Removal 45 10 Remove the COVER ASSY FRONT Removal 46 11 Insert the SHAFT PIVOT PL10 2 14 to the hole of the frame to fix the TRANS...

Page 603: ...e COVER HARNESS 2 Note When carrying out the work described below leave the relay connector on the TRANSFER ASSY harness side 13 Release the harness from the pegs of the TRANSFER ASSY disengage the connector P J281 of the TRANSFER ASSY 14 Release the harness coming from printer from hook of the TRANSFER ASSY 15 Tilt the TRANSFER ASSY slowly 16 Remove the KIT PIVOT Removal 47 ...

Page 604: ...Chapter 3 Removal and Replacement Procedures RRPs 3 102 Version 1 2008 02 01 17 Remove the TRANSFER ASSY from the printer ...

Page 605: ...COVER ASSY ESS Removal 16 9 Remove the COVER REAR Removal 17 10 Remove the COVER TOP Removal 18 11 Remove the SHIELD ASSY ESS Removal 22 12 Remove the CHASSIS ASSY LVPS Removal 28 13 Remove the COVER SCANNER LOW Removal 37 14 Remove the COVER POLE IN Removal 38 15 Remove the PLATE ASSY DUCT Removal 39 16 Remove the CHASSIS ASSY BREAKER Removal 40 17 Remove the COVER SIDE L LOW Removal 20 18 Remove...

Page 606: ... 31 23 Disengage the connector P J262 of the CLUTCH ASSY DRV 24 Remove the E ring that fixes the CLUTCH ASSY DRV to the shaft using a miniature screwdriver remove the CLUTCH ASSY DRV 25 Release the two hooks of the BEARING REGI PL10 4 2 remove the BEARING REGI from the shaft ...

Page 607: ...all the connectors of the PWBA MCU PL10 7 7 and PWBA EEPROM PL10 7 6 pull the harnesses out from the hole of the CHASSIS MCU PL10 7 2 27 Remove the two screws silver 6mm that fix the under part of the CHASSIS MCU 28 Remove the one screw silver 6mm that fixes the side part of the CHASSIS MCU ...

Page 608: ...bs of the CHASSIS MCU from the holes of the printer remove the CHASSIS MCU together with the PWBA MCU from the printer 30 Remove the one screw silver 6m that fix the HARNESS ASSY GND PL7 1 5 to the DRIVE ASSY SUB remove the HARNESS ASSY GND 31 Release all the harnesses from the CLAMP LOCKING PL10 5 10 ...

Page 609: ...e the two screws silver tap 8mm that fix the front side of the printer frame 33 Remove the two screws silver tap 8mm that fix the under part of the DISPENSER ASSY 34 Open the HOLDER ASSY TCRU K C M and Y remove the one screw silver tap 8mm that fixes the right side of the printer frame ...

Page 610: ...rocedures RRPs 3 108 Version 2 2008 03 31 35 Remove the one screw silver M4 6mm that fixes the rear side of the DISPENSER ASSY 36 Remove the one screw silver tap 8mm that fixes the left side of the printer frame 37 Remove the UPPER UNIT ...

Page 611: ...emoval 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER ASSY ESS Removal 16 9 Remove the COVER REAR Removal 17 10 Remove the COVER TOP Removal 18 11 Remove the SHIELD ASSY ESS Removal 22 12 Remove the CHASSIS ASSY LVPS Removal 28 13 Remove the COVER SCANNER LOW Removal 37 14 Remove the COVER POLE IN Removal 38 15 Remove the PLATE ASSY DUCT Removal 39 16 Remove the CHASSIS ASSY BREAKER ...

Page 612: ...l and Replacement Procedures RRPs 3 110 Version 1 2008 02 01 24 Remove the seven screws silver with flange 6mm that fix the PWBA HVPS to the CHASSIS ASSY HVPS PL10 5 7 25 Remove the PWBA HVPS from the CHASSIS ASSY HVPS ...

Page 613: ...Remove the COVER REAR Removal 17 10 Remove the COVER TOP Removal 18 11 Remove the SHIELD ASSY ESS Removal 22 12 Remove the CHASSIS ASSY LVPS Removal 28 13 Remove the COVER SCANNER LOW Removal 37 14 Remove the COVER POLE IN Removal 38 15 Remove the PLATE ASSY DUCT Removal 39 16 Remove the CHASSIS ASSY BREAKER Removal 40 17 Remove the COVER SIDE L LOW Removal 20 18 Remove the KIT SHAFT PIVOT Removal...

Page 614: ... PL3 2 26 open the ACTUATOR REGI OUT 25 Release the three hooks that fix the SENSOR PHOTO REGI PL3 2 13 to the FEEDER ASSY NV AIO PL10 4 97 and remove the SENSOR PHOTO REGI Note When carrying out the work this procedure it is easier to push the ACTUATOR REGI IN PL3 2 11 to downward 26 Disengage the connector P J232 of the SENSOR PHOTO REGI ...

Page 615: ...move the COVER REAR Removal 17 10 Remove the COVER TOP Removal 18 11 Remove the SHIELD ASSY ESS Removal 22 12 Remove the CHASSIS ASSY LVPS Removal 28 13 Remove the COVER SCANNER LOW Removal 37 14 Remove the COVER POLE IN Removal 38 15 Remove the PLATE ASSY DUCT Removal 39 16 Remove the CHASSIS ASSY BREAKER Removal 40 17 Remove the COVER SIDE L LOW Removal 20 18 Remove the KIT SHAFT PIVOT Removal 4...

Page 616: ...n the CHUTE UP PL3 2 26 open the ACTUATOR REGI OUT 25 Remove the E ring that fixes the GEAR REGI R PL3 2 22 to the ROLL ASSY REGI PL3 2 9 using a miniature screwdriver 26 Remove the GEAR REGI R from the ROLL ASSY REGI Note When carrying out the work this procedure it is easier to push the ROLL REGI METAL PL3 2 10 to frontward ...

Page 617: ...ing out the work this procedure it is easier to push the ROLL REGI METAL PL3 2 10 to frontward 28 Remove the E ring that fixes the BEARING R PL3 2 31 to the ROLL ASSY REGI using a miniature screwdriver 29 Remove the BEARING R from the ROLL ASSY REGI Note When carrying out the work this procedure it is easier to push the ROLL REGI METAL PL3 2 10 to frontward ...

Page 618: ...LL ASSY REGI to left to remove the right shaft of the ROLL ASSY REGI remove the ROLL ASSY REGI from the FEEDER ASSY NV AIO PL10 4 97 together with the ACTUATOR REGI OUT and the ACTUATOR REGI ROLL Note When carrying out the work this procedure move the ACTUATOR REGI OUT to right until it stops ...

Page 619: ...8 Remove the COVER ASSY ESS Removal 16 9 Remove the COVER REAR Removal 17 10 Remove the COVER TOP Removal 18 11 Remove the SHIELD ASSY ESS Removal 22 12 Remove the CHASSIS ASSY LVPS Removal 28 13 Remove the COVER SCANNER LOW Removal 37 14 Remove the COVER POLE IN Removal 38 15 Remove the PLATE ASSY DUCT Removal 39 16 Remove the CHASSIS ASSY BREAKER Removal 40 17 Remove the COVER SIDE L LOW Removal...

Page 620: ...dures RRPs 3 118 Version 1 2008 02 01 25 Remove the ACTUATOR REGI IN and the SPRING ACT REGI PL3 2 12 by releasing the right shaft of the ACTUATOR REGI IN from the hole of the CHUTE UP 26 Remove the SPRING ACT REGI from the ACTUATOR REGI IN ...

Page 621: ...emove the COVER ASSY ESS Removal 16 9 Remove the COVER REAR Removal 17 10 Remove the COVER TOP Removal 18 11 Remove the SHIELD ASSY ESS Removal 22 12 Remove the CHASSIS ASSY LVPS Removal 28 13 Remove the COVER SCANNER LOW Removal 37 14 Remove the COVER POLE IN Removal 38 15 Remove the PLATE ASSY DUCT Removal 39 16 Remove the CHASSIS ASSY BREAKER Removal 40 17 Remove the COVER SIDE L LOW Removal 20...

Page 622: ...Chapter 3 Removal and Replacement Procedures RRPs 3 120 Version 1 2008 02 01 24 Disengage the connector P J234 of the SENSOR PHOTO CST NO PAPER ...

Page 623: ...SY ESS Removal 16 9 Remove the COVER REAR Removal 17 10 Remove the COVER TOP Removal 18 11 Remove the SHIELD ASSY ESS Removal 22 12 Remove the CHASSIS ASSY LVPS Removal 28 13 Remove the COVER SCANNER LOW Removal 37 14 Remove the COVER POLE IN Removal 38 15 Remove the PLATE ASSY DUCT Removal 39 16 Remove the CHASSIS ASSY BREAKER Removal 40 17 Remove the COVER SIDE L LOW Removal 20 18 Remove the KIT...

Page 624: ...es RRPs 3 122 Version 1 2008 02 01 25 Remove the ACTUATOR ASSY NO PAPER and the SPRING STP PL3 2 16 by releasing the left shaft of the ACTUATOR ASSY NO PAPER from the hole of the CHUTE UP 26 Remove the SPRING STP from the ACTUATOR ASSY NO PAPER ...

Page 625: ...trap to protect the PWB from the electrostatic 1 Loosen the SCREW KNURLING shift the COVER ASSY ESS PL10 1 11 to rear side 2 Slowly pull the COVER ASSY ESS until it stop and then slide it rearward obliquely Note Do not pull the COVER ASSY ESS fast Otherwise the hinge may be caught and damaged 3 Open the COVER ASSY ESS completely ...

Page 626: ...Chapter 3 Removal and Replacement Procedures RRPs 3 124 Version 2 2008 03 31 4 Push the release latches of the socket to release the MEMORY CARD PL10 6 8 5 Remove the MEMORY CARD ...

Page 627: ...03 31 Removal 57 ADF FEED ROLL SEPARATOR ROLL KIT PL10 10 97 1 Open the COVER ADF JAM PL10 10 2 2 Raise the LEVER of the ROLL ASSY FEED PL10 10 3 by 90 degrees 3 After removing the lever of the ROLL ASSY FEED from the guide pull the rear shaft out Remove the ROLL ASSY FEED ...

Page 628: ...Chapter 3 Removal and Replacement Procedures RRPs 3 126 Version 1 2008 02 01 4 Release the two hooks of the PAD ASSY SEPARATOR PL10 10 4 raise the PAD ASSY SEPARATOR 5 Remove the PAD ASSY SEPARATOR ...

Page 629: ...AY ASSY ADF INPUT PL10 10 11 1 Open the COVER ADF JAM PL10 10 2 2 Bend the rear side hinge of the TRAY ASSY ADF INPUT PL10 10 11 release the boss from the hole of the ADF ASSY 3 Release the front side boss of the TRAY ASSY ADF INPUT from the hole of the ADF ASSY remove the RAY ASSY ADF INPUT ...

Page 630: ... to get burned when performing the service operation 4 Remove the FUSER ASSY Removal 9 5 Remove the COVER ASSY SIDE R Removal 10 6 Remove the COVER ASSY SIDE L Removal 14 7 Remove the COVER POLE OUT Removal 15 8 Remove the COVER ASSY ESS Removal 16 9 Remove the COVER REAR Removal 17 10 Remove the COVER TOP Removal 18 11 Remove the SHIELD ASSY ESS Removal 22 12 Remove the COVER SCANNER LOW Removal ...

Page 631: ...move the clamp that fixes the harness of the ADF ASSY from the printer 15 1 15 1 15 2 16 Disengage the flat cable P J1001 of the IIT ASSY SUB PL10 9 2 on the PWBA CONT AIO PL10 6 6 17 Release the two hooks of the HOLDER FFC PL10 5 4 remove the CORE FERR FFC PL10 9 4 from the printer ...

Page 632: ...flat cable of the IIT ASSY SUB 19 Remove the one screw silver 6mm that fixes the ground wire of the ADF ASSY PL10 10 1 ground wire 20 Disengage the connector P J1003 on the PWBA CONT AIO release the harness of the ADF ASSY from the three hooks of the HOLDER FFC pull it out to outside from the hole of the frame hook ...

Page 633: ...rness of the IIT ASSY SUB from the clamp pull it out to outside from the hole of the frame clamp 22 Remove the two screws silver 6mm that fix the IIT ASSY SUB to the printer 23 Shift the IIT ASSY SUB to left side to release the holes of the IIT ASSY SUB from the four studs lift the IIT ASSY SUB up Remove the IIT ASSY SUB together with the ADF ASSY ...

Page 634: ...L10 10 23 using the miniature screwdriver remove the COUNTER BALANCE R from the IIT ASSY SUB 25 Tilt the ADF ASSY to the right side release the tab of the COUNTER BALANCE L PL10 10 22 from the IIT ASSY SUB 26 Lift the ADF ASSY up remove the harness from the hole of the IIT ASSY SUB Remove the ADF ASSY from the IIT ASSY SUB ...

Page 635: ...1 Remove the TRAY ASSY ADF INPUT Removal 58 2 Remove the ADF ASSY Removal 61 3 Remove the four screws silver tap 8mm that fix the COUNTER BALANCE L PL10 10 22 to the ADF ASSY 4 Remove the COUNTER BALANCE L from the ADF ASSY 5 Remove the one screw silver tap 8mm that fixes the COUNTER BALANCE R PL10 10 23 to the ADF ASSY ...

Page 636: ...Chapter 3 Removal and Replacement Procedures RRPs 3 134 Version 3 2008 06 13 6 Remove the COUNTER BALANCE R from the ADF ASSY ...

Page 637: ... PL10 10 7 from the printer For how to remove the ADF ASSY along with HARN ASSY ADF refer to Removal 59 KIT IIT ASSY SUB 1 Remove the TRAY ASSY ADF INPUT Removal 58 2 Remove the one screw silver tap 8mm that fixes the COVER ADF REAR PL10 10 8 to the ADF ASSY PL10 10 1 3 Slightly raise the right side of the COVER ADF REAR and then move the COVER ADF REAR to the left until its two hooks are released...

Page 638: ...on 3 2008 06 13 4 Remove the one screw silver 4mm that fixes the grounding terminal of the HARN ASSY ADF PL10 10 7 from the ADF ASSY 5 Disengage the connector P JADF1 of the HARN ASSY ADF on the PWBA 6 Remove the RUBBER BUSH of the HARN ASSY ADF from the ADF ASSY ...

Page 639: ...0 23 using the miniature screwdriver remove the COUNTER BALANCE R from the IIT ASSY SUB PL10 9 2 8 Tilt the ADF ASSY to the right side release the tab of the COUNTER BALANCE L PL10 10 22 from the IIT ASSY SUB 9 Lift the ADF ASSY up remove the HARN ASSY ADF from the hole of the ADF ASSY Remove the ADF ASSY from the IIT ASSY SUB ...

Page 640: ...NCE PL10 10 99 1 Mate the two holes of the COUNTER BALANCE R with the bosses of the ADF ASSY attach the COUNTER BALANCE R 2 Secure the COUNTER BALANCE R to the ADF ASSY with the one screw silver tap 8mm 3 Mate the two holes of the COUNTER BALANCE L with the bosses of the ADF ASSY attach the COUNTER BALANCE L ...

Page 641: ...moval and Replacement Procedures RRPs 3 139 Version 3 2008 06 13 4 Secure the COUNTER BALANCE L to the ADF ASSY with the four screws silver tap 8mm Go to the next replacement step Replacement 61 ADF ASSY PL10 10 1 ...

Page 642: ...ss of the ADF ASSY through the hole of the IIT ASSY SUB 2 Tilt the ADF ASSY to left side put the tab of the COUNTER BALANCE L into the hole of the IIT ASSY SUB Attach the COUNTER BALANCE L to the IIT ASSY SUB 3 Attach the COUNTER BALANCE R to the IIT ASSY SUB fix the hook of the COUNTER BALANCE R Attach the ADF ASSY to the IIT ASSY SUB ...

Page 643: ...ing them between the frame and the IIT ASSY SUB 4 Put the IIT ASSY SUB on the frame shift it to right side to mate the four holes of the IIT ASSY SUB with the studs of the frame Note When carrying out the work this procedure route the harness of the ADF ASSY and the flat cable into the printer route the harness of the IIT ASSY SUB to outside 5 Secure the IIT ASSY SUB to the printer with the two sc...

Page 644: ...of the frame fix it with the clamp engage the connector P J1002 of the PWBA CONT AIO clamp 7 Replace the clamp that secures the harness of the ADF ASSY to the printer 8 Route the harness of the ADF ASSY through the hole of the frame route it to the three hooks of the HOLDER FFC engage the connector P J1003 of the PWBA CONT AIO hook ...

Page 645: ...ound wire 10 Route the flat cable through the HOLDER FFC attach the CORE FERR FFC to the flat cable of the IIT ASSY SUB Note When carrying out this procedure ensure that the flat cable is pulled out without a slack between the IIT ASST SUB and the frame 11 With the flat cable stretched tight bend it lightly so that it is aligned to the underside of the HOLDER FFC ...

Page 646: ...to the bend of the flat cable and then secure the CORE FERR FFC with the two hooks on the HOLDER FFC 13 Engage the flat cable P J1001 of the IIT ASSY SUB to the PWBA CONT AIO 14 Secure the COVER FFC to the printer with the two hooks Go to the next replacement step Replacement 22 COVER POLE IN PL10 1 3 ...

Page 647: ...nt 3 TRAY ASSY ADF INPUT PL10 10 11 1 Mate the boss of the TRAY ASSY ADF INPUT with the hole of the ADF ASSY 2 Depress the hinge of the TRAY ASSY ADF INPUT to mate the boss of the TRAY ASSY ADF INPUT with the hole of the ADF ASSY Attach the TRAY ASSY ADF INPUT 3 Close the COVER ADF JAM ...

Page 648: ...RATOR ROLL KIT PL10 10 97 1 Mate the flat surface of the pivot on the PAD ASSY SEPARATOR with the groove of the ADF ASSY Attach the PAD ASSY SEPARATOR 2 Tilt the PAD ASSY SEPARATOR to fix the two hooks of the PAD ASSY SEPARATOR 3 Mate the pin on the shaft of the ROLL ASSY FEED with the notch of the ADF ASSY ...

Page 649: ... the LEVER on the ROLL ASSY FEED with the guide of the ADF ASSY to attach the ROLL ASSY FEED 5 Tilt the LEVER of the ROLL ASSY FEED to fix the ROLL ASSY FEED Note After installing the ROLL ASSY FEED make sure that the DOCUMENT STOPPER is positioned between the Rib and the Stopper on the ROLL ASSY FEED ...

Page 650: ...Chapter 3 Removal and Replacement Procedures RRPs 3 148 Version 2008 02 01 6 Close the COVER ADF JAM ...

Page 651: ... Attach the SPRING STP to the ACTUATOR ASSY NO PAPER Note When carrying out the work described next procedure ensure that the SPRING STP is hung to ACTUATOR NO PAPER and the CHUTE UP correctly SPRING STP 2 Insert the left shaft of the ACTUATOR ASSY NO PAPER into the hole of the CHUTE UP hang the SPRING STP to the CUHTE UP ...

Page 652: ...3 Insert the right shaft of the ACTUATOR ASSY NO PAPER into the hole of the CHUTE UP Attach the ACTUATOR ASSY NO PAPER Check the ACTUATOR ASSY NO PAPER movement after the procedure 3 is completed Go to the next replacement step Replacement 6 SENSOR PHOTO CST NO PAPER PL3 2 13 ...

Page 653: ...TO CST NO PAPER PL3 2 13 1 Engage the connector P J234 of the SENSOR PHOTO CST NO PAPER 2 Replace the SENSOR PHOTO CST NO PAPER to the FEEDER ASSY V by mating the hook of the SENSOR PHOTO CST NO PAPER with its mounting position Go to the next replacement step Replacement 11 UPPER UNIT Reference only ...

Page 654: ... the SPRING ACT REGI to the ACTUATOR REGI IN Note When carrying out the work described next procedure ensure that the SPRING ACT REGI is hung to ACTUATOR REGI IN and the CHUTE UP correctly SPRING ACT REGI 2 Insert the right shaft of the ACTUATOR REGI IN into the hole of the CHUTE UP hang the SPRING ACT REGI to the CUHTE UP ...

Page 655: ...sion 2008 02 01 3 Fix the left shaft of the ACTUATOR REGI IN with the hook of the CHUTE UP to attach the ACTUATOR REGI IN Check the ACTUATOR REGI IN movement after the procedure 3 is completed Go to the next replacement step Replacement 8 ROLL ASSY REGI PL3 2 9 ...

Page 656: ... ASSY REGI into the hole Attach the ROLL ASSY REGI together with the ACTUATOR REGI OUT and the ACTUATOR REGI ROLL Note When carrying out the work this procedure move the ACTUATOR REGI OUT to right until it stops 2 Attach the BEARING R to the ROLL ASSY REGI Note When carrying out the work this procedure it is easier to push the ROLL REGI METAL PL3 2 10 to frontward 3 Secure the BEARING R to the ROL...

Page 657: ... carrying out the work this procedure it is easier to push the ROLL REGI METAL PL3 2 10 to frontward 5 Attach the GEAR REGI R to the ROLL ASSY REGI Note When carrying out the work this procedure it is easier to push the ROLL REGI METAL PL3 2 10 to frontward 6 Secure the GEAR REGI R to the ROLL ASSY REGI with the E ring by using the pliers ...

Page 658: ...TUATOR REGI OUT to left fix the CHUTE UP using the hook 9 Attach the ACTUATOR REGI ROLL by mating the hole of the ACTUATOR REGI ROLL with the tab of the ACTUATOR REGI OUT Fix it using the hook of the ACTUATOR REGI OUT Note Check the ACTUATOR REGI OUT and the ACTUATOR REGI IN movement after the procedure 9 is completed Go to the next replacement step Replacement 11 UPPER UNIT Reference only ...

Page 659: ...232 of the SENSOR PHOTO REGI 2 Replace the SENSOR PHOTO REGI to the FEEDER ASSY V by mating the three hooks of the SENSOR PHOTO REGI Note When carrying out the work this procedure it is easier to push the ACTUATOR REGI IN PL3 2 11 to downward 3 Close the ACTUATOR REGI OUT by inserting the boss of the ACTUATOR REGI OUT into the SPRING REGI OUT ...

Page 660: ...hook 5 Attach the ACTUATOR REGI ROLL by mating the hole of the ACTUATOR REGI ROLL with the tab of the ACTUATOR REGI OUT Fix it using the hook of the ACTUATOR REGI OUT Note Check the ACTUATOR REGI OUT and the ACTUATOR REGI IN movement after the procedure 5 is completed Go to the next replacement step Replacement 11 UPPER UNIT Reference only ...

Page 661: ...ch and hole of the PWBA HVPS with the tabs of the CHASSIS ASSY HVPS attach the PWBA HVPS 2 Secure the PWBA HVPS to the CHASSIS ASSY HVPS with the seven screws silver with flange 6mm 3 Engage the connector P J161 of the HARN ASSY HVPS to the PWBAHVPS route the HARN ASSY HVPS to the EDGING SADDLE Close the EDGING SADDLE Go to the next replacement step Replacement 11 UPPER UNIT Reference only ...

Page 662: ... only Note When carrying out the work described next procedure route the harness of the TRANSFER ASSY through the groove of the UPPER UNIT 1 Mate the two holes of the UPPER UNIT with the bosses of the FEEDER ASSY NV AIO and attach it 2 Secure the left side of the printer frame with the one screw silver tap 8mm ...

Page 663: ... 3 Secure the rear side of the DISPENSER ASSY with the one screw silver M4 6mm 4 Open the HOLDER ASSY TCRU K C M and Y secure the right side of the printer frame with the one screw silver tap 8mm 5 Secure the under part of the DISPENSER ASSY with the two screws silver tap 8mm ...

Page 664: ...edures RRPs 3 162 Version 2008 02 01 6 Secure the front side of the printer frame with the two screws silver tap 8mm 7 Route the harness to the CLAMP LOCKING 8 Secure the HARN ASSY GFI GND with the one screw silver 6m to the DRIVE ASSY SUB ...

Page 665: ...ate the three tabs of the CHASSIS MCU with the holes of the printer attach the CHASSIS MCU to the printer together with the PWBA MCU 10 Secure the side part of the CHASSIS MCU with the one screw silver 6mm 11 Secure the under part of the CHASSIS MCU with the two screws silver 6mm ...

Page 666: ...WBA MCU and PWBA EEPROM Note When carrying out the work this procedure do not engage the two connectors P10 P11 13 Attach the BEARING REGI to the shaft of the ROLL ASSY REGI secure the BEARING REGI with the hooks 14 Mate the notch of the CLUTCH ASSY DRV with the rib of the DRIVE ASSY PH secure the CLUTCH ASSY DRV to the ROLL ASSY REGI with the E ring by using a pliers ...

Page 667: ...1 15 Route the harness of the CLUTCH ASSY DRV through the hook of the DRIVE ASSY PH 16 Engage the connector P J262 of the CLUTCH ASSY DRV secure the relay connector with the pegs of the DRIVE ASSY PH Go to the next replacement step Replacement 12 KIT TRANSFER PIVOT PL6 1 98 ...

Page 668: ...T TRANSFER PIVOT PL6 1 98 1 Attach the TRANSFER ASSY to the printer 2 Replacement the KIT PIVOT Replacement 13 3 Insert the SHAFT PIVOT into the hole of the frame and fix it Note When carrying out the work described next procedure take care not to scratch the belt surface of the TRANSFER ASSY ...

Page 669: ... the hooks of the TRANSFER ASSY 5 Engage the connector P J281 of the TRANSFER ASSY secure the relay connector with the pegs of the TRANSFER ASSY 6 Mate the tab of the COVER HARNESS 2 with the notch of the TRANSFER ASSY attach the COVER HARNESS 2 Go to the next replacement step Replacement 14 COVER ASSY FRONT PL10 2 1 ...

Page 670: ...lacement 13 KIT PIVOT PL6 1 99 Accesses Position All the numbers show the procedure number 1 2 3 4 5 1 Mate the hole of the TRANSFER ASSY with the hole of the printer frame attach the SHAFT ASSY PIVOT 2 Secure the SHAFT ASSY PIVOT to the printer with the one screw silver tap 8mm ...

Page 671: ...n carrying out the work described next procedure keep the TRANSFER ASSY slightly lifted for ease of work 3 Attach the GEAR T4 to the printer align the holes of the GEAR T4 the printer frame and the TRANSFER ASSY and then insert the PIVOT TRANS L Note When carrying out the work described next procedure ensure that the flat face of the PIVOT TRANS L is oriented to the direction shown in the right ...

Page 672: ...te the tab of the STOPPER PIVOT with the notch of the DRIVE ASSY MAIN attach the STOPPER PIVOT to the PIVOT TRANS L 5 Rotate the STOPPER PIVOT to the left secure the STOPPER PIVOT to the DRIVE ASSY MAIN frame Go to the next replacement step Replacement 14 COVER ASSY FRONT PL10 2 1 ...

Page 673: ...OVER ASSY FRONT PL10 2 1 Accesses Position The 4 and 5 show the procedure number 5 4 1 Insert the right side boss of the TRANSFER ASSY into the guide of the COVER ASSY FRONT 2 Insert the left side boss of the TRANSFER ASSY into the guide of the COVER ASSY FRON by tilting the COVER ASSY FRONT ...

Page 674: ...ement the KIT SHAFT PIVOT Replacement 15 4 Route the HARNESS A OP OPP through the hooks of the printer 5 Engage the connector P J5301 of the HARNESS A OP OPP secure the relay connector with the rib of the printer Go to the next replacement step Replacement 40 COVER SIDE L LOW PL10 1 9 ...

Page 675: ...0 2 99 Note Described below is the replacement procedure common among the left and right sides of the SHAFT PIVOTs PL10 2 14 1 Mate the flat face of the SHAFT PIVOT with the hole of the COVER ASSY FRONT push the SHAFT PIVOT until the hook is locked Go to the next replacement step Replacement 59 Tray 1 PL10 3 1 ...

Page 676: ...T ROS PL4 1 99 1 Engage the two connectors P J411 412 of the ROS ASSY 2 Mate the under side boss of the ROS ASSY with the hole of the printer attach the ROS ASSY Note When carrying out the work described next procedure ensure that the SPRING ROS is oriented to the direction shown in the right ...

Page 677: ... Mate the holes of the SPRING ROS with the bosses of the printer secure it with the four screws silver tap 8mm 4 Engage the two connectors P J40 41 with the PWBA MCU fix the harness using the EDGING SADDLE Go to the next replacement step Replacement 21 PLATE ASSY DUCT PL10 6 1 ...

Page 678: ...2008 02 01 Replacement 17 FRAME ASSY MOT PL5 1 2 Note When carrying out the work described next procedure take care not to drop and lose the GEARs 1 Attach the FRAME ASSY MOT to the DISPENSER ASSY 2 Hang the notch of the CONDUCTOR MOTOR to the hook of the FRAME DISP ...

Page 679: ... 01 3 Secure the FRAME ASSY MOT to the DISPENSER ASSY with the five screws silver tap 8mm 4 Route all the harness through the hooks of the FRAME ASSY MOT engage all the connectors of the MOTOR ASSY DISP Go to the next replacement step Replacement 18 DISPENSER ASSY PL5 1 1 ...

Page 680: ...UGER part of the DISPENSER ASSY into the hole of the printer mate the hole of the DISPENSER ASSY with the boss of the printer and then attach the DISPENSER ASSY 2 Secure the rear side of DISPENSER ASSY to the printer with the one screw silver M4 6mm 3 Secure the DISPENSER ASSY to the printer with the four screws silver tap 8mm ...

Page 681: ...FUSER and HARN ASSY LVPS MAIN through the hooks of the DISPENSER ASSY engage the seven connectors P J14 15 17 18 19 29 31 with the PWBA MCU 5 Attach the connector of the HARNESS ASSY LVPS MAIN to the DISPENSER ASSY Go to the next replacement step Replacement 19 HOLDER ASSY TCRU K C M Y PL5 1 17 20 ...

Page 682: ...HOLDER ASSY TCRU 1 Mate the lower boss of the HOLDER ASSY TCRU with the hole of the FRAME DISP 2 Bend the HOLDER ASSY TCRU mate the upper boss of the HOLDER ASSY TCRU with the hole of the FRAME DISP 3 Press the central part of the HOLDER ASSY TCRU mate the hole of the HOLDER ASSY TCRU with the boss of the FRAME DISP Go to the next replacement step Replacement 20 CHASSIS ASSY BREAKER Reference only...

Page 683: ...ference only 1 Mate the two bosses of the CHASSIS BREAKER with the hole of the printer attach the CHASSIS BREAKER to the printer together with the BREAKER GFI the HARN ASSY SW PWR and the HARN ASSY GFI GND 2 Secure the CHASSIS BREAKER to the printer with the two hooks 3 Secure the HARN ASSY GFI GND using the clamp ...

Page 684: ... 02 01 4 Secure the CHASSIS BREAKER to the printer with the two screws silver tap 8mm secure the grounding terminal of the HARN ASSY GFI GND to the printer with the one screw silver with washer 6mm Go to the next replacement step Replacement 21 PLATE ASSY DUCT PL10 6 1 ...

Page 685: ...Version 2008 02 01 Replacement 21 PLATE ASSY DUCT PL10 6 1 1 Attach the PLATE ASSY DUCT to the printer 2 Secure the inside of the PLATE ASSY DUCT with the one screw silver M4 6mm 3 Secure the left side of the PLATE ASSY DUCT with the two screws silver M4 6mm ...

Page 686: ... the PLATE ASSY DUCT with the one screw silver tap 8mm 5 Secure the upper side of the PLATE ASSY DUCT with the seven screws silver tap 8mm 6 Route the HARN ASSY ESS PL10 8 1 and the HARN ASSY ESS VIDEO PL10 8 2 through the hole of the PLATE ASSY DUCT engage the two connectors P J10 11 with the PWBA MCU ...

Page 687: ...t Procedures RRPs 3 185 Version 2008 02 01 7 Replace the seven clamps that secure the harness of the HARN ASSY FUSER and HARN ASSY INTERLOCK to the PLATE ASSY DUCT Go to the next replacement step Replacement 22 COVER POLE IN PL10 1 3 ...

Page 688: ...01 Replacement 22 COVER POLE IN PL10 1 3 1 Mate the two bosses of the COVER POLE IN with the holes of the printer attach the COVER POLE IN 2 Secure the COVER POLE IN to the printer with the three hooks Go to the next replacement step Replacement 38 SHIELD ASSY ESS PL10 6 19 ...

Page 689: ...COVER SCANNER LOW PL10 1 2 1 Mate the four hooks of the COVER SCANNER LOW with the holes of the printer 2 Shift the COVER SCANNER LOW to the left side mate the one boss of the COVER SCANNER LOW with the holes of the frame Go to the next replacement step Replacement 45 COVER POLE OUT PL10 1 1 ...

Page 690: ...he printer secure the SOLENOID FEED MSI with the one screw silver tap 8mm 2 Engage the connecter P J231 of the SOLENOID FEED MSI secure the relay connector with the rib of the printer 3 Route the harness of the SOLENOID FEED MSI through the hooks of the printer Note When carrying out the work described next procedure it is easier to put the D cut surface of the SHAFT ASSY FEED on the front ...

Page 691: ...o the SHAFT ASSY FEED by pushing down the LEVER FEED mate the hook of the GEAR ASSY FEED with the groove of the SHAFT ASSY FEED 5 Hang the SPRING FEED OUT to the GEAR ASSY FEED and the printer Note Ensure that the SPRING FEED OUT is oriented to the direction shown in the right 6 Close the COVER ASSY FRONT ...

Page 692: ...D with the groove of the ROLL ASSY FEED facing upward rotate the ROLL ASSY FEED 180 degrees so that the pin on the SHAFT ASSY FEED is aligned with the groove on the ROLL ASSY FEED 8 Open the COVER ASSY FRONT 9 Move the ROLL ASSY FEED to the right side put the groove of the ROLL ASSY FEED on the pin of the SHAFT ASSY FEED ...

Page 693: ...rocedures RRPs 3 191 Version 2008 02 01 10 Move the ROLL CORE MSI to the right side to secure the hook of the ROLL CORE MSI with the groove of the SHAFT ASSY FEED Go to the next replacement step Replacement 28 KIT DRIVE ASSY PH PL7 1 99 ...

Page 694: ...es RRPs 3 192 Version 2008 02 01 Replacement 25 KIT BLOCK PHD LEFT PL4 1 98 Accesses Position The 1 2 and 3 show the procedure number 3 1 2 1 Tilt the LEVER PHD slightly attach the LEVER PHD to the printer 2 Attach the SPRING PHD to the printer ...

Page 695: ...n 2008 02 01 Note Described below is the replacement procedure common among the upper and lower of the BLOCK STOPPER PHD D 3 Push the BLOCK STOPPER PHD D to the printer until it is locked Go to the next replacement step Replacement 27 KIT DRIVE ASSY MAIN PL7 1 98 ...

Page 696: ...Since two types of screws are used for securing the DRIVE ASSY SUB ensure that the right screws are used at their right securing positions The securing positions for tap screws are marked with T The securing positions for metal screws are marked with M 2 Secure the DRIVE ASSY SUB to the printer with the one screw silver M4 6mm and the four screws silver tap 8mm ...

Page 697: ...res RRPs 3 195 Version 2008 02 01 3 Secure the HARN ASSY GFI GND with the one screw silver 6m to the DRIVE ASSY SUB 4 Engage the connecter P J221 of the DRIVE ASSY SUB Go to the next replacement step Replacement 27 KIT DRIVE ASSY MAIN PL7 1 98 ...

Page 698: ...e Ensure that the GEAR P2 is oriented to the direction shown in the right 2 Attach the DRIVE ASSY MAIN to the printer Note Since two types of screws are used for securing the DRIVE ASSY MAIN ensure that the right screws are used at their right securing positions The securing positions for tap screws are marked with T The securing positions for metal screws are marked with M ...

Page 699: ...one screw silver M4 6mm and the five screws silver tap 8mm Note When carrying out the work described next procedure ensure that the flat face of the PIVOT TRANS L is oriented to the direction shown in the right 4 Mate the tab of the STOPPER PIVOT with the notch of the DRIVE ASSY MAIN attach the STOPPER PIVOT to the PIVOT TRANS L ...

Page 700: ...d Replacement Procedures RRPs 3 198 Version 2008 02 01 5 Rotate the STOPPER PIVOT to the left secure the STOPPER PIVOT to the DRIVE ASSY MAIN frame Go to the next replacement step Replacement 28 KIT DRIVE ASSY PH PL7 1 99 ...

Page 701: ...B Note Ensure that the GEAR P2 is oriented to the direction shown in the right 2 Engage the connector J261 of the HARN ASSY KSNR REGCL with the Color mode switching sensor of the DRIVE ASSY PH route the HARN ASSY KSNR REGCL through the hook of the DRIVE ASSY PH Note When carrying out the work described next procedure take care not to drop the coupling gear to inside ...

Page 702: ...screws are used at their right securing positions The securing positions for tap screws are marked with T The securing positions for metal screws are marked with M 4 Secure the DRIVE ASSY PH to the printer with the one screw silver M4 6mm the one screw silver M3 6mm and the one screw silver tap 8mm 5 Route all the harness through the hooks of the DRIVE ASSY PH engage the connector P J211 of the DR...

Page 703: ...harness of the DRIVE ASSY PH and the HARN ASSY KSNR REGCL into the hole of the CHASSIS MCU secure the harness using the CLAMP LOCKING 7 Engage the two connectors P J24 26 with the PWBA MCU 8 Attach the BEARING REGI to the shaft of the ROLL ASSY REGI secure the BEARING REGI with the hooks ...

Page 704: ...e the CLUTCH ASSY DRV to the ROLL ASSY REGI with the E ring by using a pliers 10 Route the harness of the CLUTCH ASSY DRV through the hook of the DRIVE ASSY PH 11 Engage the connector P J262 of the CLUTCH ASSY DRV secure the relay connector with the pegs of the DRIVE ASSY PH Go to the next replacement step Replacement 32 CHASSIS ASSY LVPS Reference only ...

Page 705: ...rist strap to protect the PWB from the electrostatic 1 Mate the holes of the PWBA MCU with the tabs of the printer attach it 2 Secure the PWBA MCU to the printer with the six screws silver with flange 6mm 3 Engage all the connectors of the PWBA MCU Go to the next replacement step Replacement 32 CHASSIS ASSY LVPS Reference only ...

Page 706: ...ey on the control panel 9 Enter the password press the key twice and press the key once The diagnostic screen comes up 10 Press the key once 11 Press the key several times until IOT Diag is displayed Press the key once 12 Press the key several times until NVM Settings is displayed Press the key once 13 Press the key several times until LoadNVM from ESS is displayed Press the key once 14 Press the ...

Page 707: ...e BREAKER GFI to the printer 2 Secure the BREAKER GFI to the printer with the two screws silver tap 12mm 3 Engage the connector P J482 and the FASTON terminal FS484 to the BREAKER GFI Note Take care not to engage the connectors to wrong position Go to the next replacement step Replacement 32 CHASSIS ASSY LVPS Reference only ...

Page 708: ... hooks Note When replacing the HARN ASSY SW PWR match the ON OFF mark of the POWER SWITCH with the mark on the CHASSIS BREAKER 2 Engage the connector P J482 to the BREAKER GFI replace the clamp that secure the harness of the HARN ASSY SWPWR Note Take care not to engage the connectors to wrong position Go to the next replacement step Replacement 32 CHASSIS ASSY LVPS Reference only ...

Page 709: ...esses into the hole of the CHASSIS LVPS Note Take care not to route the harness through the wrong hole Note When carrying out the work described next procedure take care not to damage the harness by pinching it between the CHASSIS LVPS and the printer 2 Attach the CHASSIS LVPS to the printer together with the PWBA LVPS and the DUCT FAN ASSY ...

Page 710: ...ight securing positions The securing positions for tap screws are marked with T The securing positions for metal screws are marked with M 3 Secure the CHASSIS LVPS to the printer with the seven screws silver M4 6mm and the two screws silver tap 8mm 4 Engage all the connectors of the PWBA LVPS secure all the harness using the clamp Go to the next replacement step Replacement 42 COVER TOP PL10 1 4 ...

Page 711: ...e hole of the switch with the boss of the printer secure the switch with the one screw silver tap 16mm 2 Secure the harness of the HARN ASSY INTERLOCK with the clamps 3 Route the HARN ASSY INTERLOCK through the hole of the CHASSIS LVPS attach the three clamps that secure the harness of the INTERLOCK SWITCH to the PLATE ASSY DUCT ...

Page 712: ...eplacement Procedures RRPs 3 210 Version 2008 02 01 4 Engage the connector P J44 of the HARN ASSY INTERLOCK to the PWBA LVPS secure the harness using the clamp Go to the next replacement step Replacement 42 COVER TOP PL10 1 4 ...

Page 713: ...ibed next procedure take care to check the orientation of the FAN Attach the FAN so that its labeled surface faces front 1 Secure the DUCT ASSY FAN to the printer with the four hooks 2 Engage the connector P J503 of the DUCT FAN ASSY to the PWBA LVPS secure the harness using the clamp Go to the next replacement step Replacement 43 COVER REAR PL10 1 5 ...

Page 714: ...strap to protect the PWB from the electrostatic 1 Mate the hole of the PWBA LVPS with the SUPPORT PWB secure the hooks of the SUPPORT PWB 2 Secure the PWBA LVPS to the printer with the six screws silver with flange 6mm 3 Engage all the connectors of the PWBA LVPS Go to the next replacement step Replacement 43 COVER REAR PL10 1 5 ...

Page 715: ...ng it Note There are two NVM ROM on the PWB do not attach the NVM ROM to the wrong position Note Do not press the PWB when removing the NVM ROM Note Take care not to bend the terminal section of NVM when carrying out the job described below 1 Remove the NVMs using a miniature screwdriver or the like from the IC sockets on old PWBA CONT AIO that was removed from the printer 2 Remove the NVMs from I...

Page 716: ... Note Carefully check the correct orientation of NVM when carrying out the following job 3 Attach the NVMs that were removed from old PWBA CONT AIO on IC sockets of new PWBA CONT AIO with its notch aligned with the notch in IC socket 4 Attach the PWBA CONT AIO to the printer ...

Page 717: ... the PWBA CONT AIO to the printer with the eight screws silver with flange 6mm 6 Secure the USB connector of the PWBA CONT AIO to the printer with the one screw silver 6mm 7 Engage all the connectors of the PWBA CONT AIO Go to the next replacement step Replacement 37 PWBA FAX PL10 6 9 ...

Page 718: ...AX PL10 6 9 Note Use the wrist strap to protect the PWB from the electrostatic 1 Engage the connector P J801 of the PWBA FAX to the PWBA CONT AIO 2 Secure the PWBA FAX to the printer with the two screws silver with flange 6mm Go to the next replacement step Replacement 38 SHIELD ASSY ESS PL10 6 19 ...

Page 719: ...t 38 SHIELD ASSY ESS PL10 6 19 1 Engage the two tabs of the SHIELD ASSY ESS to the frame and then attach the SHIELD ASSY ESS to the printer 2 Secure the SHIELD ASSY ESS to the printer with the fourteen screws silver 6mm Go to the next replacement step Replacement 43 COVER REAR PL10 1 5 ...

Page 720: ...es RRPs 3 218 Version 2008 02 01 Replacement 39 SWITCH PL5 1 9 1 Engage the connecter P J291 of the SWITCH 2 Attach the SWITCH to the printer secure the SWITCH with the two hooks Go to the next replacement step Replacement 42 COVER TOP PL10 1 4 ...

Page 721: ...19 Version 2008 02 01 Replacement 40 COVER SIDE L LOW PL10 1 9 1 Attach the COVER SIDE L LOW to the printer 2 Secure the COVER SIDE L LOW to the printer with the two screws silver tap 8mm Go to the next replacement step Replacement 43 COVER REAR PL10 1 5 ...

Page 722: ...20 Version 2008 02 01 Replacement 41 COVER SIDE R LOW PL10 1 8 1 Attach the COVER SIDE R LOW to the printer 2 Secure the COVER SIDE R LOW to the printer with the two screws silver tap 8mm Go to the next replacement step Replacement 43 COVER REAR PL10 1 5 ...

Page 723: ... 2008 03 31 Replacement 42 COVER TOP PL10 1 4 1 Mate the boss of the COVER TOP with the hole of the COVER POLE IN 2 Mate the two holes of the COVER TOP with the pegs of the printer by pulling down the COVER TOP 3 Secure the rear hook of the COVER TOP to the printer ...

Page 724: ...r 3 Removal and Replacement Procedures RRPs 3 222 Version 2008 02 01 4 Secure the COVER TOP to the printer with the two screws silver tap 8mm Go to the next replacement step Replacement 43 COVER REAR PL10 1 5 ...

Page 725: ...COVER REAR PL10 1 5 1 Insert the rim on the upper side of the REAR COVER into the inside of the TOP COVER attach the COVER REAR to the printer 2 Secure the COVER REAR to the printer with the two screws silver tap 8mm Go to the next replacement step Replacement 46 COVER ASSY SIDE L PL10 1 10 ...

Page 726: ...Y ESS PL10 1 11 1 Mate the upper hole of the COVER ASSY ESS with the PIVOT ASSY 2 Insert the boss of the HOUSING PIVOT to the under part of the COVER ASSY ESS 3 Secure the HOUSING PIVOT to the printer with the one screw silver 6mm Go to the next replacement step Replacement 45 COVER POLE OUT PL10 1 1 ...

Page 727: ...ate the two hooks of the COVER POLE OUT with the holes of the printer 2 Mate the hole of the COVER POLE OUT with the boss of the COVER TOP 3 Secure the COVER POLE OUT to the printer with the one screw silver 6mm and the one screw silver tap 8mm Go to the next replacement step Replacement 46 COVER ASSY SIDE L PL10 1 10 ...

Page 728: ... COVER ASSY SIDE L PL10 1 10 1 Mate the six hooks of the COVER ASSY SIDE L with the holes of the printer 2 Shift the COVER ASSY SIDE L to rear side secure the front hook of the COVER ASSY SIDE L to the printer 3 Secure the COVER ASSY SIDE L to the printer with the two screws silver tap 8mm ...

Page 729: ...Note Do not pull the COVER ASSY ESS fast Otherwise the hinge may be caught and damaged 5 Slide the COVER ASSY ESS frontward obliquely and then close the COVER ASSY ESS until it locks into place 6 Shift the COVER ASSY ESS to front side secure the SCREW KNURLING Go to the next replacement step Replacement 51 FUSER ASSY PL6 1 1 ...

Page 730: ...s RRPs 3 228 Version 2008 02 01 Replacement 47 KIT BLOCK PHD RIGHT PL4 1 97 Accesses Position The 1 2 and 3 show the procedure number 3 1 2 1 Tilt the LEVER PHD slightly attach the LEVER PHD to the printer 2 Attach the SPRING PHD to the printer ...

Page 731: ...on 3 2008 06 13 Note Described below is the replacement procedure common among the upper and lower of the BLOCK STOPPER PHD ADs 3 Push the BLOCK STOPPER PHD AD to the printer until it is locked Go to the next replacement step Replacement 48 LED ASSY ERASE PL4 1 8 ...

Page 732: ...placement 48 LED ASSY ERASE PL4 1 8 1 Engage the connecter P J141 of the LED ASSY ERASE 2 Attach the LED ASSY ERASE to the printer 3 Secure the LED ASSY ERASE to the printer with two screws silver tap 8mm Go to the next replacement step Replacement 50 COVER ASSY SIDE R PL10 1 6 ...

Page 733: ...he COVER WINDOW TNR into the hole of the COVER ASSY SIDE R 2 Mate the boss on the lower hinge of the COVER ASSY SIDE R with the hole of the COVER ASSY SIDE R 3 Mate the boss on the upper hinge of the COVER WINDOW TNR with the hole of the COVER WINDOW TNR to attach the COVER WINDOW TNR Go to the next replacement step Replacement 50 COVER ASSY SIDE R PL10 1 6 ...

Page 734: ... of the COVER ASSY SIDE R with the holes of the printer 2 Shift the COVER ASSY SIDE R to rear side secure the front hook of the COVER ASSY SIDE R to the printer 3 Secure the COVER ASSY SIDE R to the printer with the eight screws silver tap 8mm 4 Close the COVER WINDOW TNR Go to the next replacement step Replacement 51 FUSER ASSY PL6 1 1 ...

Page 735: ...e the Life Counter of the FUSER ASSY 6 Turn off the power 7 Turn on the power while pressing the key and key on the control panel 8 When the Customer Mode is displayed press the key once 9 After displaying the Please Wait the Printer Diag is displayed 10 Press the key several times until Parameter is displayed Press the key once 11 Press the key several times until Life Fuser Sheet is displayed Pr...

Page 736: ...ment Procedures RRPs 3 234 Version 2008 02 01 Replacement 52 CONSOLE ASSY PANEL PL10 2 2 1 Engage the connector P J202 of the CONSOLE ASSY PANEL 2 Attach the CONSOLE ASSY PANEL to the COVER ASSY FRONT secure it with the three hooks ...

Page 737: ... ASSY FRONT with the two screws silver tap 8mm 4 Mate the five hooks of the COVER INNER FRONT with the holes of the COVER ASSY FRONT 5 Shift the COVER INNER FRONT to the left side mate the boss of the COVER INNER FRONT with the hole of the COVER ASSY FRONT Go to the next replacement step Replacement 57 PHD Unit PL4 1 21 ...

Page 738: ...PL5 1 21 24 Note Described below is the replacement procedure common among the four Toner Cartridges 1 Shake the Toner Cartridge five or six times for the distributing toner evenly 2 Insert the Toner Cartridge into the HOLDER ASSY TCRU slowly attach it Note Check that the Toner Cartridge is secured 3 Close the HOLDER ASSY TCRU ...

Page 739: ...t Procedures RRPs 3 237 Version 2008 02 01 Note When performing the step described next procedure mate the delta mark of the Handle with the lock mark on the cartridge holder 4 Move the handle to the front 5 Close the COVER WINDOW TNR ...

Page 740: ... Attach the SPRING ACT SSI to the ACTUATOR SSI Note When carrying out the work described next procedure ensure that the SPRING ACT SSI is hung to ACTUATOR SSI and the CHUTE UP correctly SPRING ACT SSI 2 Insert the right shaft of the ACTUATOR SSI into the hole of the CHUTE UP hang the SPRING ACT SSI to the CUHTE UP ...

Page 741: ...ok of the CHUTE UP attach the ACTUATOR SSI Check the ACTUATOR SSI movement after the procedure 3 is completed 4 Mate the two holes of the BRACKET SNS with the bosses of the printer secure it with the two screws silver tap 8mm 5 Remove the paper from the TRANSFER ASSY Go to the next replacement step Replacement 57 PHD Unit PL4 1 21 ...

Page 742: ...2 13 1 Engage the connector P J233 of the SENSOR PHOTO SSI NO PAPER 2 Replace the SENSOR PHOTO SSI NO PAPER to the BRACKET SNS by mating the hook of the SENSOR PHOTO SSI NO PAPER with its mounting position 3 Mate the two holes of the BRACKET SNS with the bosses of the printer secure it with the two screws silver tap 8mm ...

Page 743: ...Chapter 3 Removal and Replacement Procedures RRPs 3 241 Version 2008 02 01 4 Remove the paper from the TRANSFER ASSY Go to the next replacement step Replacement 57 PHD Unit PL4 1 21 ...

Page 744: ...ROLL ASSY FEED to the SHAFT ASSY FEED with the groove of the ROLL ASSY FEED facing upward rotate the ROLL ASSY FEED 180 degrees so that the pin on the SHAFT ASSY FEED is aligned with the groove on the ROLL ASSY FEED 3 Open the COVER ASSY FRONT 4 Move the ROLL ASSY FEED to the right side put the groove of the ROLL ASSY FEED on the pin of the SHAFT ASSY FEED ...

Page 745: ...ent Procedures RRPs 3 243 Version 2008 02 01 5 Move the ROLL CORE MSI to the right side to secure the hook of the ROLL CORE MSI with the groove of the SHAFT ASSY FEED Go to the next replacement step Replacement 57 PHD Unit PL4 1 21 ...

Page 746: ...r on the TRANSFER ASSY PL6 1 7 to protect the belt Note When carrying out the work this procedure take care not to cover the left and right of the belt guards with the paper 2 Mate the left and right arrows on the Handle of the PHD Unit with the guides of the printer 3 Push the PHD Unit into the printer until it is stopped ...

Page 747: ...d Replacement Procedures RRPs 3 245 Version 2008 02 01 Note Check that the PHD Unit is secured 4 Rotate the four Stoppers of the PHD Unit to clockwise 5 Remove the paper from the TRANSFER ASSY 6 Close the COVER ASSY FRONT ...

Page 748: ... Version 3 2008 06 13 Replacement 58 Separator Roller PL10 3 99 1 Mate the under tab of the Separator Roller with the hole of the Tray 1 2 Secure the left and right hooks of the Separator Roller Go to the next replacement step Replacement 59 Tray 1 PL10 3 1 ...

Page 749: ...Chapter 3 Removal and Replacement Procedures RRPs 3 247 Version 2008 02 01 Replacement 59 Tray 1 PL10 3 1 1 Insert the Tray 1 into the printer ...

Page 750: ... to protect the PWB from the electrostatic 1 Fit the MEMORY CARD into the socket by mating the notch of the MEMORY CARD with the lug on the socket 2 Insert the MEMORY CARD to the socket until it locks 3 Slowly close the COVER ASSY ESS until it stops Note Do not pull the COVER ASSY ESS fast Otherwise the hinge may be caught and damaged ...

Page 751: ...eplacement Procedures RRPs 3 249 Version 2008 03 31 4 Slide the COVER ASSY ESS frontward obliquely and then close the COVER ASSY ESS until it locks into place 5 Shift the COVER ASSY ESS to front side secure the SCREW KNURLING ...

Page 752: ...without replacing the HARN ASSY ADF PL10 10 7 from the printer For how to replace the ADF ASSY along with HARN ASSY ADF refer to Replacement 2 KIT IIT ASSY SUB 1 Route the HARN ASSY ADF through the hole of the ADF ASSY 2 Tilt the ADF ASSY to left side put the tab of the COUNTER BALANCE L into the hole of the IIT ASSY SUB Attach the COUNTER BALANCE L to the IIT ASSY SUB ...

Page 753: ... 06 13 3 Attach the COUNTER BALANCE R to the IIT ASSY SUB fix the hook of the COUNTER BALANCE R Attach the ADF ASSY to the IIT ASSY SUB 4 Attach the RUBBER BUSH of the HARN ASSY ADF to the rib of the ADF ASSY 5 Engage the connector P JADF1 of the HARN ASSY ADF to the PWBA ...

Page 754: ...ilver 4mm 7 Install the COVER ADF REAR to the ADF ASSY by locking the two hooks in place Note When performing this step ensure that the notch on the front side of the COVER ADF REAR is aligned with the screw hole 8 Secure the COVER ADF REAR to the ADF ASSY with the one screw silver tap 8mm Go to the next replacement step Replacement 3 TRAY ASSY ADF INPUT PL10 10 11 ...

Page 755: ...Chapter 4 Plug Jack P J Connector Locations Chapter 4 Plug Jack P J Connector Locations CONTENTS Version 1 2008 02 01 1 Connector P plug J jack 4 1 1 1 List of P J 4 1 1 2 IOT P J layout diagram 4 3 ...

Page 756: ...UM 40 E 143 Connects PWBA LVPS and HARNESS ASSY IIT POWER 40 I 157 Connects PWBA MCU and HARNESS ASSY ROS RE 41 I 157 Connects PWBA MCU and HARNESS ASSY ROS VIDEO 42 J 157 Connects PWBA MCU and HARNESS ASSY PHD XPRO 44 E 143 Connects PWBA LVPS and INTERLOCK SWITCH 47 C 143 Connects PWBA LVPS and HARNESS ASSY FUSER 48 C 142 Connects PWBA LVPS and HARNESS ASSY SW PWR 141 G 109 Connects LED ASSY ERAS...

Page 757: ...ts PWBA CONT AIO and HARNESS ASSY A OP ESS 411 E 124 Connects ROS ASSY and HARNESS ASSY ROS RE 412 E 124 Connects ROS ASSY and HARNESS ASSY ROS VIDEO 422 H 151 Connects PHD UNIT Eeprom PHD and HARNESS ASSY PHD XPRO 482 B 137 Connects BREAKER GFI and HARNESS ASSY SW PWR 484 B 138 Connects BREAKER GFI and HARNESS ASSY GFI GND 501 E 143 Connects PWBA LVPS and HARNESS ASSY LVPS MAIN 502 E 143 Connects...

Page 758: ...lug Jack P J Connector Locations Version 1 2008 02 01 1 2 IOT P J layout diagram A 102 103 104 105 106 107 108 109 110 111 112 113 114 115 101 B C D E F G H I J K L Mnt04001KA 2811 281 291 5041 171 141 314 313 312 311 ...

Page 759: ...4 4 Chapter 4 Plug Jack P J Connector Locations Version 1 2008 02 01 A 117 118 119 120 121 122 123 124 125 126 127 128 129 130 116 B C D E F G H I J K L Mnt04002KA 411 412 202 231 5301 234 233 232 ...

Page 760: ...J Connector Locations Version 1 2008 02 01 A 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 B C D E F G H I J K L Mnt04003KA 482 484 1002 1003 1001 221 211 403 902 901 802 201 801 261 262 40 503 44 502 48 47 504 501 ...

Page 761: ... J Connector Locations Version 1 2008 02 01 A 147 148 149 150 151 152 153 154 155 156 157 158 159 160 146 B C D E F G H I J K L Mnt04004KA 192 422 161 191 182 181 144 11 42 22 21 24 26 15 14 17 31 19 40 41 10 29 18 16 20 23 28 ...

Page 762: ... 17 PL10 2 Cover With Scanner Assy 2 2 Illustration 5 18 PL10 2 Cover With Scanner Assy 2 2 List 5 19 PL10 3 Paper Cassette With Scanner Assy Illustration 5 20 PL10 3 Paper Cassette With Scanner Assy List 5 21 PL10 4 Paper Feeder With Scanner Assy Illustration 5 22 PL10 4 Paper Feeder With Scanner Assy List 5 23 PL10 5 Frame With Scanner Assy Illustration 5 24 PL10 5 Frame With Scanner Assy List 5...

Page 763: ...Chapter 5 Parts List Chapter 5 Parts List CONTENTS Version 1 2008 02 01 ...

Page 764: ...arts in the illustrations Encircled alphabetical figures in the illustrations indicate interrupted leader lines Same characters in the illustrations represent lines to be connected The mark with 2 5 attached to assembly parts on the illustrations and lists represents that the items 2 3 4 and 5 of that plate are contained and the mark with 2 5 PL6 1 1 represent that the item 2 3 4 and 5 of that pla...

Page 765: ...HD Unit Ref PL4 1 21 Black Cartridge Ref PL5 1 21 Separator Roller Ref PL10 3 99 Tray 1 Ref PL10 3 1 Cyan Cartridge Ref PL5 1 22 Magenta Cartridge Ref PL5 1 23 Yellow Cartridge Ref PL5 1 24 HOLDER ASSY TCRU K Ref PL5 1 17 HOLDER ASSY TCRU C Ref PL5 1 18 HOLDER ASSY TCRU M Ref PL5 1 19 HOLDER ASSY TCRU Y Ref PL5 1 20 ...

Page 766: ... ASSY SIDE R Ref PL10 1 6 COVER WINDOW TNR Ref PL10 1 7 COVER SIDE R LOW Ref PL10 1 8 COVER POLE OUT Ref PL10 1 1 COVER ASSY ESS Ref PL10 1 11 COVER ASSY SIDE L Ref PL10 1 10 COVER SIDE L LOW Ref PL10 1 9 COVER POLE IN Ref PL10 1 3 CONSOLE ASSY PANEL Ref PL10 2 2 COVER ASSY FRONT Ref PL10 2 1 COVER REAR Ref PL10 1 5 ...

Page 767: ... Ref PL5 1 1 FRAME ASSY MOT Ref PL5 1 2 KIT BLOCK PHD LEFT Ref PL4 1 98 KIT TRANSFER PIVOT Ref PL6 1 98 KIT ROS Ref PL4 1 99 KIT PIVOT Ref PL6 1 99 KIT ESS PWBA Ref PL10 6 99 MEMORY CARD Ref PL10 6 8 PWBA FAX Ref PL10 6 9 HARN ASSY INTERLOCK Ref PL10 6 4 DRIVE ASSY SUB Ref PL7 1 1 KIT DRIVE ASSY MAIN Ref PL7 1 98 KIT DRIVE ASSY PH Ref PL7 1 99 KIT FEED ROLL SOL CLUTCH Ref PL10 4 99 SENSOR PHOTO RE...

Page 768: ...0 7 99 PWBA HVPS Ref PL10 7 1 KIT COUNTER BALANCE Ref PL10 10 99 TRAY ASSY ADF INPUT Ref PL10 10 11 ADF FEED ROLL SEPARATOR ROLL KIT Ref PL10 10 97 DUCT FAN ASSY Ref PL10 6 17 BREAKER GFI Ref PL10 7 10 PWBA LVPS Ref PL10 6 16 ADF ASSY Ref PL10 10 1 KIT IIT ASSY SUB Ref PL10 9 99 ...

Page 769: ...s list PL3 2 Paper Feeder Illustration Mnt05011KA 3 2 4 3 5 1 with 2 16 20 33 6 7 8 9 10 11 12 13 31 13 13 21 14 15 16 17 18 19 22 23 33 24 26 27 28 25 20 29 30 P232 P233 P234 SSI NO PAPER SENSOR CST NO PAPER SENSOR REGI SENSOR 32 with 17 19 99 with 4 Instruction ...

Page 770: ...I 10 ROLL REGI METAL 11 ACTUATOR REGI IN 12 SPRING ACT REGI 13 SENSOR PHOTO 14 ACTUATOR SSI 15 SPRING ACT SSI 16 SPRING STP 17 STOPPER ACT 18 SPRING ACT NP 19 ACTUATOR NO PAPER 20 BEARING M EARTH 21 BEARING EARTH REGI 22 GEAR REGI R 23 GEAR REGI M 24 SPRING REGI R M 25 PLATE EARTH REGI 26 CHUTE UP 27 CHUTE LOW 28 BRACKET SNS 29 SPRING REGI L M 30 BEARING M 31 BEARING R 32 ACTUATOR ASSY NO PAPER wi...

Page 771: ...ts List Version 1 2008 02 01 PL4 1 Xerographics Illustration Mnt05012KA 2 1 3 4 2 5 6 7 4 7 8 5 6 9 9 9 9 10 11 12 13 14 15 16 17 18 21 22 23 J40 J41 J411 J412 P141 99 with 1 2x2pcs 98 with 4 5 6x2pcs 97 with 4 5 7x2pcs ...

Page 772: ...D D 7 BLOCK STOPPER PHD AD 8 LED ASSY ERASE 9 SPRING TRACKING 10 SPRING CF 11 SPRING TR4 12 SPRING TR3 13 SPRING TR2 14 SPRING TR1 15 SPRING D4 16 SPRING D3 17 SPRING D2 18 SPRING D1 19 20 21 PHD ASSY 22 HARN ASSY ROS RE J40 J411 23 HARN ASSY ROS VIDEO J41 J412 97 KIT BLOCK PHD RIGHT with 4 5 7 x 2pcs 98 KIT BLOCK PHD LEFT with 4 5 6 x 2pcs 99 KIT ROS with 1 2 x 2pcs ...

Page 773: ... 20 21 22 23 24 25 26 27 29 16 16 16 16 15 12 9 14 15 15 15 13 13 13 13 13 13 13 13 10 10 10 10 11 with 12 13 2 with 3 8 1 with 2 9 11 14 16 25 27 3 4 3 3 3 5 6 7 8 7 8 7 8 7 8 6 6 6 14 14 14 J191 P192 P191 P182 P181 J192 J182 J181 J311 J29 J31 J19 J18 J312 J313 J314 P311 P291 J291 P312 P313 P314 ...

Page 774: ...CH 10 HOUSING ASSY AUGER 11 FRAME ASSY DISP with 12 13 12 FRAME DISP 13 SEAL DISP AUG 14 CONNECTOR CRUM 15 SPRING DISP 16 JOINT ASSY DISP 17 HOLDER ASSY TCRU K 18 HOLDER ASSY TCRU C 19 HOLDER ASSY TCRU M 20 HOLDER ASSY TCRU Y 21 TONER CARTRIDGE K 22 TONER CARTRIDGE C 23 TONER CARTRIDGE M 24 TONER CARTRIDGE Y 25 HARN ASSY TNR MOT J18 J19 J181 J182 J191 J192 26 HARN ASSY TONER CRUM J31 J311 J312 J31...

Page 775: ...5 12 Chapter 5 Parts List Version 1 2008 02 01 PL6 1 Transfer Fuser Illustration Mnt05014KA 5 6 7 8 4 3 P281 99 with 3 6 98 with 3 7 1 2 P171 J171 J17 J47 ...

Page 776: ...02 01 PL6 1 Transfer Fuser List Item Parts name 1 FUSER ASSY 2 HARN ASSY FUSER AIO J17 J47 P171 3 STOPPER PIVOT 4 PIVOT TRANS L 5 GEAR T4 6 SHAFT ASSY PIVOT 7 TRANSFER ASSY 8 COVER HARNESS 2 98 KIT TRANSFER PIVOT with 3 7 99 KIT PIVOT with 3 6 ...

Page 777: ...5 14 Chapter 5 Parts List Version 1 2008 02 01 PL7 1 Drive Illustration Mnt05015KA 1 2 3 4 5 J24 P261 P221 P211 COLOR MODE SWITCHING SENSOR 98 with 2 3 99 with 3 4 ...

Page 778: ...er 5 Parts List Version 1 2008 02 01 PL7 1 Drive List Item Parts name 1 DRIVE ASSY SUB 2 DRIVE ASSY MAIN 3 GEAR P2 4 DRIVE ASSY PH 5 HARNESS ASSY GND 98 KIT DRIVE ASSY MAIN with 2 3 99 KIT DRIVE ASSY PH with 3 4 ...

Page 779: ...5 16 Chapter 5 Parts List Version 3 2008 06 13 PL10 1 Cover With Scanner Assy 1 2 Illustration Mnt05001KB 1 2 3 4 5 7 8 9 10 12 13 11 6 with 7 ...

Page 780: ...canner Assy 1 2 List Item Parts name 1 COVER POLE OUT 2 COVER SCANNER LOW 3 COVER POLE IN 4 COVER TOP 5 COVER REAR 6 COVER ASSY SIDE R with 7 7 COVER WINDOW TNR 8 COVER SIDE R LOW 9 COVER SIDE L LOW 10 COVER ASSY SIDE L 11 COVER ASSY ESS 12 PIVOT ASSY 13 HOUSING PIVOT ...

Page 781: ...5 18 Chapter 5 Parts List Version 2 2008 03 31 PL10 2 Cover With Scanner Assy 2 2 Illustration ...

Page 782: ...ER INNER FRONT 5 LATCH FRONT Same as Sooners PL1 1 9 6 PLATE LATCH Same as Sooners PL1 1 10 7 SPRING LATCH OUT Same as Sooners PL1 1 11 8 BUTTON LATCH 9 COVER HARNESS 10 GUIDE BELT R 11 DAMPER FRONT L AIO 12 DAMPER FRONT S Same as Sooners PL1 1 14 13 HARNESS A OP OPP J202 J5301 14 SHAFT PIVOT Same as Sooners PL1 1 17 99 KIT SHAFT PIVOT with 14 x 2pcs Same as Sooners PL1 1 99 ...

Page 783: ...5 20 Chapter 5 Parts List Version 3 2008 06 13 PL10 3 Paper Cassette With Scanner Assy Illustration Mnt05003KB 2 3 4 6 7 7 9 11 12 13 16 17 18 8 19 15 16 14 10 1 with 2 19 5 ...

Page 784: ... Sooners PL2 1 7 8 GUIDE SIDE ASSY R Same as Sooners PL2 1 8 9 COVER SSI Same as Sooners PL2 1 9 10 GUIDE SIDE SSI L Same as Sooners PL2 1 10 11 RACK GUIDE SIDE SSI L Same as Sooners PL2 1 11 12 RACK GUIDE SIDE SSI R Same as Sooners PL2 1 12 13 GUIDE SIDE SSI R Same as Sooners PL2 1 13 14 LATCH BOTTOM L Same as Sooners PL2 1 14 15 LATCH BOTTOM R Same as Sooners PL2 1 15 16 SPRING LATCH B Same as S...

Page 785: ...L10 4 Paper Feeder With Scanner Assy Illustration Mnt05004KB 1 4 8 11 12 13 14 9 17 18 16 15 20 21 10 5 5 6 2 19 with 16 17 97 with 4 6 8 15 18 21 PL3 2 1 Ref PL3 2 1 J231 P231 J23 J234 J232 J233 J28 J281 J262 99 with 1 2 11 15 PL3 2 4 P201 J201 J20 ...

Page 786: ... Same as Sooners PL3 1 11 12 SPRING LEVER Same as Sooners PL3 1 12 13 LEVER FEED Same as Sooners PL3 1 13 14 SPRING FEED IN Same as Sooners PL3 1 14 15 SPRING FEED OUT Same as Sooners PL3 1 15 16 GEAR FEED OUT Same as Sooners PL3 1 16 17 GEAR FEED IN Same as Sooners PL3 1 17 18 HARN ASSY L SIDE J23 J28 P231 J232 J233 J234 J281 Same as Sooners PL3 1 18 19 GEAR ASSY FEED with 16 17 Same as Sooners P...

Page 787: ...5 24 Chapter 5 Parts List Version 3 2008 06 13 PL10 5 Frame With Scanner Assy Illustration ...

Page 788: ...sion 1 2008 02 01 PL10 5 Frame With Scanner Assy List Item Parts name 1 FRAME ASSY AIO 2 SHIELD IIT 3 CLAMP MST 10V0 4 HOLDER FFC 5 CLAMP RLWC 1SV0 6 EDGING SADDLE 7 CHASSIS ASSY HVPS 8 CHASSIS BREAKER 9 COVER FFC 10 CLAMP LOCKING ...

Page 789: ...5 26 Chapter 5 Parts List Version 3 2008 06 13 PL10 6 Electrical With Scanner Assy 1 2 Illustration ...

Page 790: ... HARN ASSY INTERLOCK AIO SW J44 5 PLATE EARTH Same as Sooners PL8 2 4 6 PWBA CONT AIO with 7 7 NVM ROM 8 MEMORY CARD OPTION 9 PWBA FAX 10 SHIELD ESS 11 COVER INNER UPR 12 COVER INNER BTM 13 CHASSIS LVPS 14 CLAMP 15 SUPPORT PWB 16 PWBA LVPS 17 DUCT FAN ASSY with 18 18 DUCT FAN 19 SHIELD ASSY ESS with 10 12 20 CAP PLUG RUBBER 99 KIT ESS PWBA with 6 Instruction ...

Page 791: ... 1 2008 02 01 PL10 7 Electrical With Scanner Assy 2 2 Illustration Mnt05007KB J482 J484 P161 T484 J48 P144 1 2 7 8 9 10 11 3 4 6 5 3 P11 P42 P22 P21 P24 P26 P10 P23 P28 P15 P14 P17 P31 P19 P18 P29 P16 P20 P41 P40 99 with 7 Instruction ...

Page 792: ...HASSIS MCU 3 EDGING SADDLE 4 CLAMP MST 10V0 5 SUPPORT PWB RCBT 11S 6 PWBA EEPROM XPRO Same as Sooners PL8 2 16 7 PWBA MCU 8 HARN ASSY SW PWR AIO SW J48 J482 9 HARN ASSY GFI GND J484 T484 Same as Sooners PL8 2 10 10 BREAKER GFI Same as Sooners PL8 2 11 11 POWER CORD Same as Sooners PL8 2 12 99 KIT PWBA MCU with 7 Instruction ...

Page 793: ...008KB 1 2 8 9 10 11 12 14 7 5 J10 J901 J21 J211 J40 J42 J403 J14 J141 J15 J501 J502 J504 J802 P5301 P5041 P422 J22 J26 J221 J261 P262 J144 J11 J902 J16 J161 Ref PL10 7 7 Ref PL10 6 16 P11 P42 P22 P21 P24 P26 P502 P504 P501 P10 P23 P28 P15 P14 P17 P31 P19 P18 P29 P16 P20 P47 P48 P40 P44 P503 P41 P40 ...

Page 794: ...4 5 HARN ASSY HVPS AIO J16 J161 6 7 HARN ASSY MAIN MOT J21 J211 Same as Sooners PL9 1 7 8 HARN ASSY SUB MOT AIO J22 J221 9 HARN ASSY KSNR REGCL J26 J261 P262 Same as Sooners PL9 1 9 10 HARN ASSY IIT POWER J40 J802 11 HARN ASSY PHD XPRO J42 J144 P422 Same as Sooners PL9 1 11 12 HARNESS A OP ESS J403 P5301 13 14 HARNESS ASSY LVPS MAIN J14 J15 P5041 J141 J501 J502 J504 ...

Page 795: ...5 32 Chapter 5 Parts List Version 3 2008 06 13 PL10 9 Scanner Assy 1 2 Illustration ...

Page 796: ...r 5 Parts List Version 3 2008 06 13 PL10 9 Scanner Assy 1 2 List Item Parts name 1 SCANNER ASSY with 2 PL10 10 1 PL10 10 7 2 IIT ASSY SUB with 3 3 GLASS ASSY PLATEN 4 CORE FERR FFC 99 KIT IIT ASSY SUB with 2 Label ...

Page 797: ...3 PL10 10 Scanner Assy 2 2 Illustration 3 4 6 with 3 4 7 8 with 9 9 14 13 13 14 15 12 16 16 J1003 JADF1 98 with 13 16 11 with Instruction 17 18 20 21 22 23 19 99 with 22 23 97 with 3 4 Instruction 1 with 2 6 8 11 23 Mnt05010KB 2 96 with 1 7 Label ...

Page 798: ...9 ARM INTERLOCK 10 11 TRAY ASSY ADF INPUT with Instruction 12 COVER ROLL EXIT 13 ROLL FIN EXIT 14 ROLL PINCH EXIT 15 SHAFT ROLL EXIT 16 SPRING ROLL EXIT 17 COVER ADF BASE 18 OUTPUT TRAY EXTENSION 19 COVER TRAY EXTENSION 20 COVER ADF FRONT 21 CUSHION ADF PLATEN 22 COUNTER BALANCE L 23 COUNTER BALANCE R 96 KIT ADF ASSY with 1 7 Label 97 ADF FEED ROLL SEPARATOR ROLL KIT with 3 4 Instruction 98 KIT RO...

Page 799: ... 2 Send Fault 6 17 7 3 Receive Fault 6 18 8 Other Problems 6 19 9 Document Scanning 6 20 9 1 Document Scanning at Platen IIT 6 21 9 2 Document Scanning at ADF 6 22 9 2 1 Setting a Document 6 23 9 2 2 Preparation for Feed 6 23 9 2 3 Prefeed 6 23 9 2 4 Scan Control 6 23 9 2 5 Simplex Document 6 24 10 Image Data Flow 6 26 11 Drive Torque Transfer Scheme 6 27 11 1 ADF Motor 6 27 11 2 Gear Layout 6 28 ...

Page 800: ... by string with electrical signals The two paper cups correspond to microphone and speaker and the string to the telephone line Because electrical signals travel over the telephone line at a high speed with minimal attenuation the telephone enables conversation over great distances Voice is changed into electrical signals using electromagnetic induction a process by which electrical signals are ge...

Page 801: ...Gnb06021KA N S N S String telephone Telephone Hello Hello Hello Vibration Electromagnetic induction a b Hello Electrical current Diaphragm Speaker Microphone Diaphragm Magnet N polarity Magnet S polarity a The coil in the magnetic field is vibrated b An electric current alternating current is generated in the coil The magnetic field around the coil is altered ...

Page 802: ...signal is like stairs A digital signal is a series of values obtained by sampling a continuous analog signal at a certain required rate For example when sampling is by time the rate is once a second millisecond etc Because the sampling reduces the amount of data along the time axis the converted signal is compressed and smaller in data size Thus once digitized the signal information is thinned out...

Page 803: ...1 1 0 1 0 0 0 0 0 1 1 1 0 1 0 0 0 Analog signal Digital signal Voltage Time Voltage Time Voltage Time The signal is converted to 1 or 0 depending on whether it is higher or lower than a threshold value In other words the waveform is quantified Threshold value Higher 1 Lower 0 ...

Page 804: ...mall divisions 12 47253 g 35 1864 g etc A digital instrument however can only display results to the minimum necessary decimal place 12 5 g 35 0 g etc Conversion of an analog signal to digital signal is called AD conversion The reverse is called DA conversion Image data read by a FAX is a digital signal in which 0s and 1s are assigned according to whether or not there is black in the squares of a ...

Page 805: ...e itself comprises various components such as metallic cable and optical cable The entire transmission path between the two telephones is called an analog telephone network An analog telephone network comprises the following four parts Gnb06023KA Analog Telephone Network Configuration Telephone set Telephone set Switch Switch Subscriber line Transmission route Subscriber line Gnb06024KA Switching ...

Page 806: ...are known as dial types Most recent telephones can automatically distinguish the dial type One type is Pulse Dialing PD also called Dial Pulse DP After the rotary dial on a dial phone is rotated the dial returns to its original position While returning the electric current is interrupted dividing the signal into pulses the number of times corresponding to the number dialed The switch derives the n...

Page 807: ...phone of the called party The telephone that receives the ringing signal emits its ringtone At the same time the called party s local switch sends a ring back tone RBT to the calling party s telephone to indicate that a connection to the called party has been established Gnb06025KA 697Hz 1209Hz 1336Hz 1447Hz 770Hz 852Hz 941Hz Pulse Dialing Tone Dialing Pulse dialing Tone dialing Switch Switch Low ...

Page 808: ...parties This is when a communications path is established between the both parties Gnb06026KA Connecting Out of Town Calls a Lift the handset b Dial the number c Calling d Line established 1 Dial tone Calling party Called party Local Switch Local Switch Tandem Switch Tandem Switch 2 Phone number 3 Lines are automatically connected Connection established 4 Ring back tone 4 Ringing signal Hello Hell...

Page 809: ...xchange On site switch that connects multiple analog telephones to a single line to establish an in house phone system If there is a switch on site set the line type to PBX Dial Types Tone Push Dial Pulse Dial 10PPS Pulse Dial 20PPS See 2 2 Telephone Call Connection Mechanism Other Branch Connection To connect multiple telephones to a single line in parallel Telephones and FAXes may not function p...

Page 810: ... image is subjected to DA conversion modulation by the control circuit to enable transmission over an analog telephone line After conversion the data is sent as an analog signal The sound audible during transmission is image data that has become an analog signal that is an audio signal The analog signal arriving over the telephone line is then subjected to AD conversion demodulation by the control...

Page 811: ...6 12 Chapter 6 Principle of Operation Fax Version 1 2008 02 01 Blank Page ...

Page 812: ...imeter 200 dpi in the horizontal direction and 3 85 divisions per millimeter in the vertical direction This means that the 200 dpi in line CCD unit is shifted approximately four times per millimeter in the vertical direction For an A4 original the data amounts to approximately two million pixels In the high quality mode G3 Fine scanning resolution is 8 divisions per millimeter in the horizontal di...

Page 813: ...er Scanning Lamp Original Original Black becomes 0 white 1 creating Digital data Image Control circuit Digital signal Modem DA conversion modulation A D conversion unit A D conversion unit NCU NCU Analog signal Sending FAX Telephone line Receiving FAX Control circuit Modem AD conversion demodulation Printer Digital signal Printing Print ...

Page 814: ... response signal and stops sending tones to the sending and receiving parties thereby establishing a communications path between the both parties In the case of a telephone call only voice conversion between the two parties follows For FAX preparation for delivery of image data is required that includes the following types of exchanges The sending FAX indicates that the transmission is a FAX trans...

Page 815: ...ps modem and reduce transmission times to about half those of G3 FAXes Standard Year Issued Minimum Transmission Time for Single Page A4 Document Maximum Resolution Maximum Transmission Speed Features Group 1 G1 1968 Approx 6 min 100 x 100dpi Analog First standard Analog transmission No band compression technology Group 2 G2 1976 Approx 3 min 100 x 100dpi Analog Analog transmission Band compressio...

Page 816: ... the scanner or printer by operating each unit separately via a computer 7 2 Send Fault 1 Problem with printing quality at receiving FAX such as corrupt image lines in image top bottom cut off a If copy function is normal Cause Degraded telephone line connection caused by noise etc or a fault in receiving FAX s printer Corrective Action Determine whether fault is in telephone line or at receiving ...

Page 817: ...or a fault in sending FAX s scanner Corrective Action Determine whether fault is in telephone line or at sending FAX by trying copy function at receiving FAX If the telephone line condition is degraded white horizontal lines missing rows and or cut off top bottom may occur Branch connections or an incoming call call waiting may also cause image corruption b If copy function is faulty Cause Dirt or...

Page 818: ...bscriber Line with differing upstream and downstream transmission speeds SDSL Symmetric Digital Subscriber Line with symmetrical upstream and downstream transmission speeds and VDSL Very high bit rate Digital Subscriber Line which features higher speed However because the line is used for both voice and data transmission various problems may occur such as noise during spoken conversation low sound...

Page 819: ...at reads a single sheet document placed on the platen glass and an Auto Document Feeder ADF that conveys the pages of a multiple sheet document The optical image reflected from the document reaches the CCD image sensor via the light path shown in the figure below Mnt06001KA Scanner Home Position Sensor CCD Image Sensor Scanner Assy CVT Position Home Position Platen Registration Point ...

Page 820: ...t the platen The Scanner ASSY travels to read the document The following are installed on the Scanner ASSY Exposure Lamp that illuminates light onto the document CCD image sensor that reads light reflected from the document and the lenses and mirrors comprising the light path for the optical image Mnt06002KA Scanner Assy Scanner Home Position Sensor Carriage Motor ...

Page 821: ...F A document sheet set in the document tray is conveyed through the Nudger Roll Feed Roll and Takeaway Roll The document image is scanned at the CVT position and the document sheet is ejected via the Exit Roll Mnt06003KA Document Sensor Exit Roll CVT Position Nudger Roll ROLL ASSY FEED ADF Separator Pad Feed Roll ROLL ASSY FEED Feed Sensor Takeaway Roll ...

Page 822: ...s fed from the Feed Roll to the Takeaway Roll When the Nudger Roll is pressed down to the document sheet surface see 9 2 2 Preparation for Feed the ADF Motor rotates to drive the Nudger Roll and Feed Roll The Nudger Roll feeds the top document sheet in the document tray to the Feed Roll The Feed Roll nipped by the ADF Separator Pad feeds document sheets coming from the Nudger Roll one by one When ...

Page 823: ...ed to the Takeaway Roll See 9 2 3 Prefeed 2 The document sheet is fed at the feed speed corresponding to the selected magnification and the image on it is scanned with the Exposure Lamp at the CVT position See 9 2 4 Scan Control 3 As the image is scanned the document sheet is fed and ejected by the Exit Roll that is driven by the ADF Motor Mnt06006KA Exit Roll CVT Position Takeaway Roll ...

Page 824: ...6 25 Chapter 6 Principle of Operation Scanner Version 1 2008 02 01 Blank Page ...

Page 825: ...er 6 Principle of Operation Scanner Version 1 2008 02 01 10 Image Data Flow The image data from the document set on the IIT or ADF goes through the following components before it is printed at the Engine section ...

Page 826: ...Scheme 11 1 ADF Motor The torque of the ADF Motor is transferred to each document feeding roll as shown below ADF Motor GEAR A GEAR B GEAR C GEAR D GEAR E GEAR F GEAR G Spring Clutch GEAR J GEAR H GEAR I Takeaway Roll Exit Roll Feed Roll Nudger Roll ROLLASSY FED Name of moving parts Mnt06012KA ...

Page 827: ...6 28 Chapter 6 Principle of Operation Scanner Version 1 2008 02 01 11 2 Gear Layout Takeaway Roll Exit Roll Feed Roll Nudger Roll ...

Page 828: ...Carriage Motor A stepping motor that drives the Scanner ASSY Scanner Home Position Sensor A part of the rear section of the Scanner ASSY frame functions as an actuator that shields the Scanner Home Position Sensor thus detecting the Regi position Cold cathode fluorescent lamp Exposure Lamp The lamp that exposes the document CCD PWBA A CCD image sensor that converts optical images into electrical s...

Page 829: ...6 30 Chapter 6 Principle of Operation Scanner Version 1 2008 02 01 Mnt06009KA Scanner Assy Scanner Home Position Sensor Carriage Motor Cold Cathode Fluorescent Lamp CCD PWBA ...

Page 830: ...ment Tray Cover Open Sensor A switch that detects whether or not the ADF Top Cover is open PWBA ADF A PWB that controls the sensors and motor in the ADF Feed Sensor The Feed Sensor is installed immediately downstream from the Feed Roll to detect completion of document feed ADF Motor The ADF Motor rotates the Nudger Roll Feed Roll Takeaway Roll Regi Roll and Exit Roll ...

Page 831: ...6 32 Chapter 6 Principle of Operation Scanner Version 1 2008 02 01 Mnt06010KA ADF Motor PWBA ADF Cover Open Sensor Feed Sensor Document Sensor ...

Page 832: ...s kept from moving by a stopper located in the side of the Roll Assy Feed By receiving drive power the front portion of Roll Assy Feed lowers and then its stopper releases the Document Stopper The Document Stopper is pressed down by the lead edge of a paper to be fed After the paper is fed into the device the Document Stopper returns to its original position by the spring force Mnt06031KA Document...

Page 833: ... the Takeaway Roll If a jam occurs between the Pinch Roll Assy and the Takeaway Roll it is hard to retrieve documents due to the high spring pressure of Pinch Roll Assy In order to retrieve jammed documents open the Cover Assy ADF to release the spring pressure and make enough clearance between the Pinch Rolls and the Takeaway Roll Mnt06032KA Open COVER ADF JAM Pinch Roll Assy Takeaway Roll Arm Pi...

Page 834: ...sor 13 1 1 AOC Auto Offset Control AOC is performed by turning off the Exposure Lamp after AGC This state is read by the CCD Image Sensor as the black reference value which is used to adjust CCD Image Sensor output The order of AGC and AOC adjustment depends on the model 13 1 2 AGC Auto Gain Control White Level Variation Adjustment During AGC the Scanner ASSY is moved to the position of the white ...

Page 835: ...ple of Operation Fax Version 1 2008 02 01 13 2 CCD Image Sensor Overview The CCD Image Sensor is a four color image sensor with three lines for the respective colors R red G green B blue and one line for B W black and white ...

Page 836: ...Fax Version 1 2008 02 01 13 3 System Configuration The PWBA CONT AIO controls the FAX Scanner and ADF FAX and copy operations are performed according to data entered at the operation panel The following figure shows the system configuration ...

Page 837: ...ring Diagram 7 1 1 2 General Wiring Diagram 7 2 2 Interconnection Wiring Diagram of Parts 7 3 2 1 Notes on Using the Wiring Diagram between Parts 7 3 2 2 Configuration of the Interconnection Wiring Diagram of Parts 7 5 1 DC POWER SUPPLY 7 7 2 FEEDER SSF REGI 7 9 3 DRIVE 7 11 4 ROS 7 13 5 XEROGRAPHIC 7 15 6 HIGH VOLTAGE 7 17 7 DEVELOPER 7 19 8 FUSER 7 21 9 CONTROLLER 7 23 10 ADF 7 25 11 IMAGING 7 2...

Page 838: ...presents a connector The connector No is indicated inside the box Represents a connection terminal with a plate spring on the printed circuit board The connector terminal No is indicated inside the box Represents a connector directly connected to the printed circuit board The connector No is indicated inside the box The box containing a part name represents a part PL X Y Z indicates the item Z of ...

Page 839: ...PL5 1 14 P J311 P J31 MOTOR ASSY DISP Y PL5 1 3 P J181 P J18 MOTOR ASSY DISP M PL5 1 3 P J182 MOTOR ASSY DISP C PL5 1 3 P J191 MOTOR ASSY DISP K PL5 1 3 P J192 P J19 SOLENOID FEED MSI PL10 4 11 P J23 P J231 REGI SENSOR PL3 2 13 P J232 8 4 6 5 2 MNT07001KA 7 3 9 1 P J17 P J171 11 10 P J47 PWBA LVPS PL10 6 16 P J40 PWBA CONT AIO PL10 6 6 CONSOLE ASSY PANEL PL10 2 2 P J901 P J902 P J802 P J403 P J10 ...

Page 840: ...Denotes functional parts attached with functional parts name Denotes the control and its outline in PWB Denotes a connection between parts with harnesses or wires attached with signal name contents Denotes the function and logic value of the signal to operate the function Low L High H The given voltage is for signal in high status The arrow indicates the direction of signal Denotes the function an...

Page 841: ...ion 1 2008 02 01 Denotes a connection between wires I L 24VDC Denotes DC voltage when the interlock switch in HNB MCU WITH CPU turns on 5VDC 3 3VDC Denotes DC voltage SG Denotes signal ground AG Denotes analog ground RTN Denotes the return Symbols Description ...

Page 842: ...H with PWBA MCU 2 FEEDER SSF REGI Connections of SOLENOID FEED with PWBA MCU Connections of REGI SENSOR with PWBA MCU Connections of SSF NO PAPER SENSOR with PWBA MCU Connections of CST NO PAPER SENSOR with PWBA MCU Connections of CLUTCH ASSY DRV with PWBA MCU 3 DRIVE Connections of DRIVE ASSY PH with PWBA MCU Connections of DRIVE ASSY MAIN with PWBA MCU Connections of DRIVE ASSY SUB with PWBA MCU...

Page 843: ...h PWBA MCU Connections of CONNECTOR CRUM Y with PWBA MCU Connections of CONNECTOR CRUM M with PWBA MCU Connections of CONNECTOR CRUM C with PWBA MCU Connections of CONNECTOR CRUM K with PWBA MCU 8 FUSER Connections of FUSER ASSY with PWBA MCU Connections of FUSER ASSY with PWBA LVPS Connections of PWBA MCU with PWBA LVPS 9 CONTROLLER Connections of PWBA ESS with PWBA MCU Connections of CONSOLE ASS...

Page 844: ... 8 9 10 11 12 13 P J15 1 2 SG 14 13 12 11 7 8 6 5 4 3 2 4 2 1 2 3 HARN ASSY INTERLOCK PL10 6 4 SG 5VDC R H COVER OPEN SG 3 3VDC SG 1 2 2 1 P J29 P J291 SWITCH PL5 1 9 LV TYPE DEEP SLEEP SLEEP 24V ON FAN ON FAN LOW FAN ALARM 14 1 I L OPEN HARN ASSY SW PWR PL10 7 8 P J484 P J48 T484 MNT07002KA PWBA LVPS PL10 6 16 BREAKER GFI PL10 7 10 HARN ASSY GFI GND PL10 7 9 HARNESS ASSY LVPS MAIN PL10 8 14 HARN ...

Page 845: ...e 24VDC 5VDC or 3 3VDC exceeds the specified voltage respectively At this time the operating point is 36VDC or less for 24VDC 7VDC or less for 5VDC and 3 3VDC Sleep mode and deep sleep mode The output of the following power supply are stopped according to the these signals Signal line name Description LV TYPE DEEP SLEEP SLEEP 24V ON Control signal of the LVPS FAN ON FAN LOW FAN ALARM Drive control...

Page 846: ...13 P J234 I L 24VDC CST FEED CL ON L 24VDC 2 1 1 2 1 2 SOLENOID FEED MSI PL10 4 11 P J231 P J23 3 3VDC 6 7 8 HARN ASSY KSNR REGCL PL10 8 9 PAPER EMPTY SENSED H 3 3VDC SG P J233 3 2 1 PULL UP 3 3VDC SSF NO PAPER SENSOR PL3 2 13 3 4 5 REGI SENSED L 3 3VDC SG 3 2 1 PULL UP 3 3VDC REGI SENSOR PL3 2 13 P J232 P J26 4 5 I L 24VDC REGI CL ON L 24VDC 2 1 1 2 P J262 CLUTCH ASSY DRV PL10 4 1 MNT07003KA INTE...

Page 847: ...FEED REGI SENSED L 3 3VDC Paper detect signal of the Regi part by the Sensor Photo REGI SENSOR PAPER EMPTY SENSED H 3 3VDC Paper detect signal of the SSF by the Sensor Photo SSF NO PAPER SENSOR PAPER EMPTY SENSED L 3 3VDC Paper detect signal of the Paper Cassette by the Sensor Photo CST NO PAPER SENSOR REGI CL ON L 24VDC ON OFF signal of the CLUTCH ASSY DRV ...

Page 848: ...LK SUB MOT LOW SUB MOT BRAKE M SG 1 2 4 5 6 3 8 9 10 7 P J21 P J211 10 11 9 8 7 6 5 4 3 2 I L 24VDC SG I L 24VDC SG MAIN MOT ON MAIN MOT ALARM MAIN MOT CLK MAIN MOT LOW MAIN MOT CW CCW M MNT07004KA INTERLOCK 24VDC INTERLOCK 24VDC 1 2 HARN ASSY MAIN MOT PL10 8 7 HARN ASSY KSNR REGCL PL10 8 9 HARN ASSY SUB MOT PL10 8 8 I L 24VDC K MODE SOL ON L 24VDC INTERLOCK 24VDC 1 2 3 K MODE SENSED L 3 3VDC SG 3...

Page 849: ...DE SWITCHING SOLENOID K MODE SENSED L 3 3VDC Color mode detect signal of the DRIVE ASSY PH by the Sensor Photo COLOR MODE SWITCHING SENSOR MAIN MOT ON MAIN MOT ALARM MAIN MOT CLK MAIN MOT LOW MAIN MOT CW CCW Drive control signal of the DRIVE ASSY MAIN SUB MOT ON SUB MOT ALARM SUB MOT CLK SUB MOT LOW SUB MOT BRAKE Drive control signal of the DRIVE ASSY SUB ...

Page 850: ...K V REF C V REF M V REF Y ROS MOT ON HARNESS ASSY ROS RE PL4 1 22 LOCK ROS MOT ON SG 24VDC 5VDC SOS SG CLK ROS ASSY PL4 1 1 ROS MOT PWBA SOS MNT07006KA 13 14 ENB 15 15 14 13 12 11 1 2 3 4 5 10 9 8 7 6 5 1 2 3 5 4 3 2 1 3 2 1 4 3 2 1 SG 3 3V LD INTERLOCK 24VDC P J41 P J412 1 2 3 4 5 6 DATA K SG DATA C SG 7 8 DATA M SG DATA Y SG HARNESS ASSY ROS VIDEO PL4 1 23 8 7 6 5 4 3 2 1 from Xerography ...

Page 851: ... ROS MOT CLK Drive control signal of the ROS MOTOR SOS Reference signal for scan start of LASER V REF K V REF C V REF M V REF Y Emission control signal of the laser diode LD ERR Error signal of the laser diode PCONT Power control signal of the laser diode DATA K DATA C DATA M DATA Y Video signal of the laser diode ...

Page 852: ...G 3 3VLD 1 2 3 4 EEPROM PHD P J144 4 3 2 1 SG 5VDC HUMI TEMP P J20 1 2 3 4 P J201 4 3 2 1 PWBA EEPROM PL10 7 6 SENSOR HUM PL10 4 20 HARNESS ASSY LVPS MAIN PL10 8 14 ERASE Y M C ON L 3 3VDC ERASE K ON L 3 3VDC 3 3VDC P J14 15 16 17 P J141 3 2 1 LED ASSY ERASE PL4 1 8 1 2 3 4 HARNESS ASSY L SIDE PL10 4 18 TRANSFER ASSY PL6 1 7 5 4 3 2 1 5VDC ADC SENSOR LED REM ADC V MONI 5 1 2 3 4 5 SG P J2811 P J28...

Page 853: ...ROM PHD TEMP Temperature data in the printer by the SENSOR HUM Analog value HUMI Humidity data in the printer by the SENSOR HUM Analog value ERASE K ON L 3 3VDC ERASE Y M C ON L 3 3VDC ON OFF signal of the LED ASSY ERASE ADC SENSOR Toner patch density data measured by the ADC SENSOR Analog value LED REM Remote signal of the LED of ADC SENSOR ADC V MONI Control signal of the ADC SENSOR ...

Page 854: ...E PWBA MCU PL10 7 7 HARN ASSY HVPS PL10 8 5 P J16 1 2 3 4 5 6 7 8 PWBA HVPS PL10 7 1 P J161 A E I H G F BCR BTR BTR Bias Transfer Roll BCR Bias Charge Roll Developer D C B 10 9 8 7 6 5 4 3 TR MON CF MON HV DO HV LD HV CLK 3 0V REF SG 9 10 2 1 MAIN CLK SG I L 24V MNT07008KA K C M Y 3 0V REF ...

Page 855: ...7 18 Chapter 7 Wiring Diagrams and Signal Information Version 1 2008 02 01 Signal line name Description TR MON CF MON HV DO HV LD HV CLK MAIN CLK Control signal of the HVPS ...

Page 856: ...OT XB N C 6 8 9 10 7 7 8 10 11 9 P182 5 4 3 2 1 J182 1 2 3 4 5 DISPENSE MOTOR M PL5 1 3 1 2 4 5 6 3 P191 P J19 5 4 3 2 1 J191 1 2 3 4 5 DISPENSE MOTOR C PL5 1 3 P192 5 4 3 2 1 J192 1 2 3 4 5 DISPENSE MOTOR K PL5 1 3 HARN ASSY TNR MOT PL5 1 25 HARN ASSY TONER CRUM PL5 1 26 1 2 P J311 CONNECTOR CRUM Y PL5 1 14 P J31 DATA Y IN CLK Y OUT 3 3VDC SG DATA M IN CLK M OUT 3 3VDC SG DATA C IN CLK C OUT 3 3V...

Page 857: ...rol signal of the DISPENSE MOTOR M C DISPENSE MOT A C DISPENSE MOT B C DISPENSE MOT XA C DISPENSE MOT XB Drive control signal of the DISPENSE MOTOR C K DISPENSE MOT A K DISPENSE MOT B K DISPENSE MOT XA K DISPENSE MOT XB Drive control signal of the DISPENSE MOTOR K DATA Y IN CLK Y OUT Control signal of the CONNECTOR CRUM Y DATA M IN CLK M OUT Control signal of the CONNECTOR CRUM M DATA C IN CLK C O...

Page 858: ...USER PL6 1 2 HARNESS ASSY LVPS MAIN PL10 8 14 SG PULL UP 3 3VDC FUSER ASSY PL6 1 1 PWBA LVPS PL10 6 16 LAMP CONTROL MNT07010KA Thermostat Heater NC SNS 1 2 3 P J175 P J176 P J172 P1711 P J171 P J47 P J14 P J501 P1712 P1713 P J173 2 3 1 STS 1 2 2 1 1 2 3 EXIT SENSOR 1 2 3 3 2 1 230V Spec 3 1 N HEAT1 1 2 3 1 2 3 LINE P J171 P J47 5 6 10 9 xHEAT1 FUSER ON 3 3VDC Used in production process only P J504...

Page 859: ...olling temperature analog value STS Heat Roll surface temperature data measured by Temp Sensor for detecting high temperature analog value FUSER EXIT SENSED L 3 3VDC Paper detect signal of the Fuser Exit by the Sensor Photo EXIT SENSOR FUSER ON Lighting signal of Fuser Lamp RELAY TEST LOW RELAY TEST HIGH Test signal of the LVPS Used in production process only ...

Page 860: ...VDC DEEP SLEEP SG STS CMD CREADY SREADY SG VSYNC K VSYNC C VSYNC M VSYNC Y SG HSYNC SG 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 17 18 18 17 P J40 1 2 3 4 P J202 1 2 3 4 5 6 7 PWBA MCU PL10 7 7 PWBA LVPS PL10 6 16 CONSOLE ASSY PANEL PL10 2 2 MNT07011KA P J902 1 2 3 4 5 6 7 8 P J11 SG DATA K SG DATA C SG DATA M SG DATA Y 5VDC SG 3 3VDC SG SG DATA CLK 5VDC LED ON WAKE UP 3 3VDC 6 5 4 3 2 1 8 7 3 3VDC 3...

Page 861: ...o the PWBA MCU to the PWBA ESS CMD Command signal transmitted from the PWBA ESS to the PWBA MCU CREADY SREADY Signal for indicating weather or not the printer is ready for receiving command signal VSYNC K VSYNC C VSYNC M VSYNC Y Signal for indicating registration position of each of images Y M C and K HSYNC Signal for data DATA K DATA C DATA M DATA Y Video data of four colors DATA CLK WAKE UP LED ...

Page 862: ...5 6 ADF MOT A ADF MOT B ADF MOT B 3 3VDC 7 8 9 DOC SEN FEED SEN COVER SEN SG ADF MOT A ADF ASSY PL10 10 1 CONNECTOR PWBA MNT07012KA 1 2 3 4 5 6 7 8 9 3 3VDC 1 2 3 JDFM1 JCV1 1 2 3 4 ADF MOTOR ADF COVER SENSOR M 1 2 3 JDES1 ADF DOCUMENT SENSOR 1 2 3 JDS1 ADF FEED SENSOR A A B B 3 3VDC 3 3V P J1003 HARN ASSY ADF PL10 10 7 ...

Page 863: ... name Description ADF MOT A ADF MOT A ADF MOT B ADF MOT B Drive control signal of the ADF MOTOR DOC SEN Document detect signal of the ADF by the Sensor Photo FEED SEN Document detect signal of the ADF by the Sensor Photo COVER SEN Cover open or close signal of the ADF by the Sensor Photo ...

Page 864: ...ome SEN 5VDC SG RESET SH_R SG IIT ASSY SUB PL10 9 2 MNT07013KA 13 14 AFE_SDIO 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 AFE_SCLK AFE_SEN 16 17 18 19 20 21 RXIN0 SG RXIN1 RXIN1 22 23 24 25 26 27 DGND RXIN2 RXIN2 SG RXINCLK RXINCLK DGND RXIN0 28 29 LVDSCLK 30 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 LVDSCLK SG P J1002 1 2 3 4 SCAN MOT B SCAN MOT A SCAN MOT A SCAN MOT B SCANNER MOTOR M LAMP INVERTER...

Page 865: ...SCLK AFE_SEN Control signal of the PWBA CCD RXIN0 RXIN0 Image data of the document by the CCD RXIN1 RXIN1 Image data of the document by the CCD RXIN2 RXIN2 Image data of the document by the CCD RXINCLK RXINCLK Video Clock of image data by the PWBA CCD LVDSCLK LVDSCLK Control signal of the PWBA CCD SCAN MOT B SCAN MOT B SCAN MOT A SCAN MOT A Drive control signal of the Scanner Motor ...

Page 866: ...space 8 5 4 Functions 8 7 4 1 Recording System 8 7 4 2 Exposure System 8 7 4 3 Development System 8 7 4 4 Fixing System 8 7 4 5 Resolution 8 7 4 6 Operation Mode 8 7 4 7 Warm up Time 8 8 4 8 FCOT First Copy Output Time 8 8 4 9 Input Properties 8 9 4 9 1 Paper pick up system 8 9 4 9 2 Paper pick up capacity 8 9 4 10 Output Properties 8 10 4 10 1 Paper delivery system 8 10 4 10 2 Paper delivery capa...

Page 867: ...area 8 16 8 1 6 Criterion 8 16 9 Option 8 17 9 1 Options to be Installed by Users 8 17 10 ESS Specification 8 18 10 1 External Interface 8 18 10 1 1 USB 8 18 10 1 2 Ethernet 8 18 10 2 Network Protocol 8 18 10 2 1 Printing Protocol 8 18 10 2 2 Other Protocols 8 18 10 2 3 MIB 8 18 10 3 Decomposer 8 19 10 3 1 PDL 8 19 10 3 2 Font 8 19 10 3 3 Image Area 8 19 10 4 Job Control 8 20 10 4 1 Cancel Print 8...

Page 868: ...5 11 2 2 Document Thickness 8 25 11 2 3 Auto Document Size Detection 8 25 11 2 4 Document Feed System 8 25 11 2 5 ADF Half Open Full Open Angles 8 25 11 2 6 Document Registration 8 25 11 2 7 Capacity 8 25 12 FAX Specifications 8 26 12 1 Communication 8 26 12 1 1 Communication Mode 8 26 12 1 2 Density of Transmitting Pixels 8 26 12 1 3 Modem Signal Processing 8 26 12 1 4 Data Compression Output Bit...

Page 869: ...c Configuration The printer has the following basic configurations depending on the destination print engine main unit MPF and 250 feeder unit as the standard paper feeding consumables CRU 1 2 Functional Configuration Functional configuration of this printer is shown below Mnt08001KA Mnt08002KA ...

Page 870: ...ifications 110 127V printer voltage 110 127VAC 10 99 140V frequency 50 60Hz 3Hz 220 240V printer voltage 220 240VAC 10 198 264V frequency 50 60Hz 3Hz 2 2 Power Consumption Power consumption in each operation mode at rated voltage input At standard configuration Operation mode Average Wh h Running mode F C 600 or less Running mode B W 600 or less Ready mode 160 or less Low power mode 35 Deep sleep ...

Page 871: ...cker is also being contained in the main unit 3 2 Dimensions Mass of Consumables and CRUs 3 2 1 PHD Unit Width 332mm Depth 138mm Height 196mm Mass 3 37K kg Reference The PHD Unit has CRUM CRU memory to record information 3 2 2 FUSER CRU Width 393mm Depth 121mm Height 130mm Mass 1 5kg Width mm Depth mm Height mm Mass kg 436 497 580 28 or under Mnt08003KA Wsb08006KA Wsb08004KA ...

Page 872: ... Height 40 5mm Mass 0 5K kg Reference The Yellow toner cartridge has CRUM CRU memory to record information 3 2 5 Magenta toner cartridge Width 185 8mm Depth 63mm Height 40 5mm Mass 0 5K kg Reference The Magenta toner cartridge has CRUM CRU memory to record information 3 2 6 Cyan toner cartridge Width 185 8mm Depth 63mm Height 40 5mm Mass 0 5K kg Reference The Cyan toner cartridge has CRUM CRU memo...

Page 873: ... 2008 03 31 3 3 Installation Space min installation space Minimum space as shown below is required to install the printer when it is used for normal objects Space occupied by the operator is not included Top view 250mm 600mm 100mm 100mm Mnt08007KB ...

Page 874: ...8 6 Chapter 8 Printer Specifications Version 2 2008 03 31 Front view Side view 436mm 320mm 100mm 250mm Mnt08008KB Mnt08009KB 497mm 600mm 100mm Front Cover 320mm ...

Page 875: ... of printer operation etc Proceeding from power ON low power mode or sleep mode to standby mode will take place after going through a warm up stage Running mode Printing State in running or recording operation Fixing system Held at operating temperature Exposure system Operating status Recording system Operating status Running mode Scanning Exposure system Operating status Ready mode Ready state F...

Page 876: ...ven is calculated on the following conditions rounded to one decimal place IOT performance that the controller does not have IOT wait The printer is in the standby mode ROS MOTOR OFF FUSER READY Paper is A4 SEF Document on the platen glass or the ADF Except when process control is operating 1 1 Process controller operation is process controls such as TC control electric potential control cleaning ...

Page 877: ...operties 4 9 1 Paper pick up system Paper pick up with paper tray Feeding method of this printer is ARRF method 4 9 2 Paper pick up capacity Paper pick up with paper tray 250 sheet Paper Tray 250 sheets or below 27 6mm of standard paper Standard MPF paper pick up 1 sheet ...

Page 878: ...r delivery system Paper can be delivered by the following method FACE DOWN delivery 4 10 2 Paper delivery capacity FACE DOWN delivery 150 sheets Letter A4 standard paper 4 10 3 Delivery paper size mass FACE DOWN delivery All paper sizes applicable to this printer 4 10 4 Full stack detection non ...

Page 879: ...t of the specification Special paper Special paper except for plain paper Reliability and operability are the applicable range of specifications but the print image quality is out of the applicable range of specifications 4 11 2 Paper mass Paper feed from paper tray 60 to 216 gsm 16 lb to 80 lb 4 11 3 Paper size Paper size which can be set to each paper pick up unit is shown in the table below B W...

Page 880: ...nit Yellow toner cartridge has CRUM CRU memory to record information Magenta toner cartridge Cartridge to supply magenta toner to the development unit Magenta toner cartridge has CRUM CRU memory to record information Cyan toner cartridge Cartridge to supply cyan toner to the development unit Cyan toner cartridge has CRUM CRU memory to record information 5 2 Consumable Life Black toner cartridge 1k...

Page 881: ...er 8 Printer Specifications Version 1 2008 02 01 Mnt08010KA PHD Unit Fuser Roll Assy Feed ADF Pad Assy Separator ADF Black Cartridge Separator Roller Feed Roller Cyan Cartridge Magenta Cartridge Yellow Cartridge ...

Page 882: ...maximum allowable level difference of 5 mm or less in longitudinal direction and 10 mm or less in lateral direction 6 4 Ambient Lighting 3000 Lux or less without no direct sun beams 6 5 Storage Temperature of a Toner Cartridge The guaranteed period of the print cartridge before unpacked is as follows Normal conditions 12 months under 0 to 35 C 15 to 80 RH Harsh conditions Up to 48 hours Max under ...

Page 883: ...0 240V system IEC60950 7 2 Laser Safety Standard 100V 120V system FDA1040 220 240V system IEC60825 Amendment 1 Amendment 2 7 3 EMI 120V system US FCC Part 15 Subpart B Class B 220 240V system EC EN55022 CISPR Publication 22 Class B 7 4 Noise Noise of priting is as follows 1 No ADF 2 ADF Noise Printer Noise Level B Noise Level B Standby 4 Running 6 16 1 6 46 2 ...

Page 884: ...rmed with the maximum size of each standard paper Fuji Xerox C2 paper Color print Fuji Xerox P paper B W print 8 1 3 Paper condition The paper is used fresh paper immediately after unpacked which has been left in the operating environment for 12 hours before unpacking 8 1 4 Printer condition The print image quality specified in this section is guaranteed with the printer in normal condition 8 1 5 ...

Page 885: ...8 17 Chapter 8 Printer Specifications Version 1 2008 02 01 9 Option 9 1 Options to be Installed by Users Users can install the following unit Expansion memory 256MB ...

Page 886: ...Type B x 1 Protocol USB2 0 HighSpeed Supported Client Windows 2000 XP 2003 Vista Item Specification Connection 10 Base T 100 Base TX Protocol See 10 2 Network Protocol for details Supported Client Windows 2000 XP 2003 Vista Protocol Transport Maximum Session Supported Client LPD TCP IP 1 Windows 2000 XP 2003 Vista Port9100 TCP IP 1 Windows 2000 XP 2003 Vista Protocol Transport Support SMTP TCP IP ...

Page 887: ...ble as built in font 10 3 3 Image Area PDL Interface port PCL6 PCL5e USB TCP IP Usable Area Size Maximum 215 9mm 8 5 in x 355 6mm 14 in Unprintable Area 4 0 mm each from four edges left right top and bottom of paper Printable Area Maximum 207 9mm 8 18 in x 347 6mm 13 68 in Print Image Quality Guaranteed Area Same as Printable Area ...

Page 888: ...me can be selected the print data is deleted as an error 10 4 4 Printer Auditron Auditron is a function to specify the availability of color print and to limit print volume per user Only administrators are allowed to make limitation settings from the EWS User name and password is embedded in the print job in order to identify who the job is sent from User name and password are entered by user from...

Page 889: ...0 5 2 Error Logging The printer can retain up to 10 jam errors and up to 10 fatal errors The user can pirnt error log by the panel operation Jam error log includes the following information PV when jam has occurred Name of Jam Fatal error log includes the following information PV when error has occurred Error code 10 5 3 Billing Count The same data is stored in two or more addresses in one IC Data...

Page 890: ...ed paper tray Printer Settings List includes the following information Items on the list are slightly different from below when wireless LAN option is installed Title Product name Logo General Printer Name Service tag Asset Number Total Impressions Color Impressions Black Impressions Serial Number Memory capacity Printer language Number of fonts available Firmware Version Boot version Engine Versi...

Page 891: ...for the US in the automatically selected paper tray Date Time Input Port Host User Name Document Name Output Color Page Size Pages Sheets Result 10 7 5 Error History Report Error History Report can be printed according to the user s request Error History Report in B W on A4 size Letter size for the US in the automatically selected paper tray System Fail History Date Time Chain Link Paper Jam Histo...

Page 892: ...F Auto Document Feeder 11 1 2 Optical Resolution Fast Scanning 1200dpi 600dpi Slow Scanning 1200dpi 600dpi 400dpi 300dpi 200dpi 11 1 3 Fast Scanning Speed B W 665µsec line 600dpi 1330µsec line 1200dpi Color 1330µsec line 600dpi 2660µsec line 1200dpi 11 1 4 Light Source Cold cathode fluorescent lamp 11 1 5 Maximum Scanning Size Platen Mode 216mm x 297mm 8 5in x 11 7in CVT Mode 216mm x 355 6mm 8 5in...

Page 893: ... m2 to 125g m2 11 2 3 Auto Document Size Detection None 11 2 4 Document Feed System FRPF Friction Retard Pad Feeder Top sheet feeding 11 2 5 ADF Half Open Full Open Angles Full open 85 5 TBD degrees Half open 10 5 degrees to 85 5 degrees Self closing 10 5 degrees or less 11 2 6 Document Registration ADF Mode Center Registration 11 2 7 Capacity 35 sheets Plain Paper ...

Page 894: ...tion Sector ECM Error Correction Mode 12 1 2 Density of Transmitting Pixels B W Fast Scan x Slow Scan Lines 8 pixels X 3 851mm 8 pixels X 7 71mm Pixels 400 ppi x 400ppi 12 1 3 Modem Signal Processing The following protocols are supported V 34 Max 33 6 kbps V 17 14 4 12 9 6 7 2 kbps V 29 9 6 7 2 kbps V 27ter 4 8 2 4 kbps 12 1 4 Data Compression Output Bit Depth B W 1bit JBIG MMR MR MH 12 1 5 Commun...

Page 895: ...or less 29 sec or less 22 sec or less Fine 26 sec or less 13 sec or less 11 sec or less Standard 19 sec or less 10 sec or less 7 sec or less ITU T No 1 Super Fine 30 sec or less 15 sec or less 12 sec or less Fine 15 sec or less 8 sec or less 6 sec or less Standard 11 sec or less 6 sec or less 4 sec or less FX English Sales Chart Standard 7 sec or less 4 sec or less 2 sec or less FX Japanese Sales ...

Page 896: ...tics for noise and cable loss during communication are as follows Error rate Error frequency Total communication quantity 1 500 12 4 Incoming Call Level Under ideal conditions flat line no noise and no other line stress the normal communication in the range of 3 dBm to 43 dBm shall be guaranteed As for V 17 V 29 and V 27 ter the highest speed shall be guaranteed in the range of 6 dBm to 43 dBm For...

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