Datalogic AV7000, Reference Manual

Page: 317 / 337

TROUBLESHOOTING
305
7
e-Genius
Description
Type Explanation Possible Cause Solution
Error: LED Bar Failed Error The illumination
controller has
indicated an issue with
a LED module. An internal failure
occurred in the
illumination.
Cycle the unit’s power.
Verify all of the LED
modules in illumination come
on. If the error persists,
replace the illumination
and/or contact Datalogic
Support.
Error: Network Logger
stopped responding Error The Network Logger
Monitor application
has stopped. The application has
stopped responding or
crashed.
Cycle the unit’s power. If the
error persists, replace the
camera and/or contact
Datalogic Support.
Error: Network Rx
stopped responding Error The Network Receive
Monitor application
has stopped. The application has
stopped responding or
crashed.
Cycle the unit’s power. If the
error persists, replace the
camera and/or contact
Datalogic Support.
Error: Network Tx
stopped responding Error The Network Transmit
Monitor application
has stopped. The application has
stopped responding or
crashed.
Cycle the unit’s power. If the
error persists, replace the
camera and/or contact
Datalogic Support.
Error: Parameter
Manager stopped
responding Error The Parameter
Manager application
has stopped. The application has
stopped responding or
crashed.
Cycle the unit’s power. If the
error persists, replace the
camera and/or contact
Datalogic Support.
Error: Position Sensor
Too Close to Camera Error The position sensor is
mounted too close to
the camera and
incoming focus data
cannot be processed. The camera is mounted
too close to the position
sensor or the distance
to scan line parameter
is not set properly. Check the distance to scan
line parameter. The camera
will need to be moved if the
distance to scan line
parameter is set to the
correct value.
Error: Proc Tach Array
stopped responding Error The Process Tach
Array application has
stopped. The application has
stopped responding or
crashed.
Cycle the unit’s power. If the
error persists, replace the
camera and/or contact
Datalogic Support.
Error: Process Tracking
Manager stopped
responding Error The Process Tracking
Manager application
has stopped. The application has
stopped responding or
crashed.
Cycle the unit’s power. If the
error persists, replace the
camera and/or contact
Datalogic Support.
Error: Recovery Mode.
Software Load
Required! Error RTP is running
recovery applications.
RTP software must be
loaded before the
camera will function
properly. RTP software upload
failed or the RTP SD
card is new. Load RTP software via the
GUI.
Error: Sensor Board
Communication Error The Real-Time
Processor is unable to
communicate to the
sensor. Internal communication
failure.
Cycle the unit’s power. If the
error persists, replace the
camera and/or contact
Datalogic Support.
Error: Sensor Board
Error Loading CCI Error An error may have
occurred while writing
the CCI software to
the sensor. An error occurred
writing the software to
the sensor.
Cycle the unit’s power.
Verify the Sensor SW did not
update by checking the
version. If the version
updated then it loaded
correctly. If not, re-attempt
to load the software. If the
error persists, replace the
camera and/or contact
Datalogic Support.
Error: Sensor Board
Error Loading FPGA Error An error may have
occurred while writing
the FPGA software to
the sensor. An error occurred
writing the software to
the sensor.
Cycle the unit’s power.
Verify the Sensor SW did not
update by checking the
version. If the version
updated then it loaded
correctly. If not, re-attempt
to load the software. If the
error persists, replace the
camera and/or contact
Datalogic Support.