Datalogic AV7000, Reference Manual

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AV7000 LINEAR CAMERA REFERENCE MANUAL
300
7
e-Genius
Description
Type Explanation Possible Cause Solution
Failed to Login to FTP
Server Error The camera was
unable to log into the
specified FTP server to
save images. The log in credentials
are incorrect. The
external FTP server is
offline. The camera
Image port is not
connected to the
network to get to the
FTP server. Verify the login credentials
are correct. Verify the
external FTP server is up
and running. Verify the
camera image port is
correctly connected to the
appropriate network.
Failed to Read Image
from Ramdisk Error Requested Image no
longer available in
Ramdisk . Parameter updated
performed while sorting
packages. Image
transfer taking too long. Check the network
connection speed.
Failed to Write Image to
File System Error The camera was
unable to save the
image file to the
specified File System
Location. The file system location
is incorrect or full. Verify that the Image saving
settings for the file system
are correct. Verify the
location is not full or set up
the file maintenance to
remove old files
automatically.
Failed to Write Image to
FTP Server Error The camera was
unable to write the
image to the FTP
server. The external FTP
server is offline. The
camera Image port is
not connected to the
network to get to the
FTP server. Verify the external FTP
server is up and running.
Verify the camera image port
is connected to the
appropriate network
correctly.
Failed to Write Image to
Offline Viewer Error The camera was
unable to send an
image to the external
viewer. External viewer is not
running or it’s not a
version meant for the
AV7000. Parameters
required to send
images to the external
viewer are not set
properly. Make sure the external
viewer is running. Make sure
the external viewer was
downloaded from the
camera. Make sure the
external viewer network
parameters on the Modify
Settings | Global Settings |
Image Saving Destination
Settings window are properly
set
(See section 4.5.7 ).
Far Working Distance
Out of Range Error The far working distance
is set to a distance
beyond the focus range
of the camera. The far working distance
is set incorrectly. The
camera being used is
incorrect for the
application. Verify the camera model is
correct for the application. Re-
run the calibration wizard on
this camera.
Fixed Focus Value Out of
Range Error The fixed focus setting is
set to a distance beyond
the focus range of the
camera. The fixed focus value is
set incorrectly. The
camera being used is
incorrect for the
application. Verify the fixed focus value is
correct. Verify the camera
model is correct for the
application.
Image Transfer Falling
Behind. Check
Connection Speed Error The volume of images
to be saved is
exceeding the
hardware capabilities
of the Image port
connection. The ethernet hardware
connected to the
camera Image port
(cables, switches, etc.)
are not Gigabit capable. Verify the switches are
Gigabit capable and the
cables are at least Cat5e.
Verify the LED's of the
camera Image port is
indicating a Gigabit
connection. Verify the
ethernet cables are not
routed with AC wiring and
are not excessively long.
Image Saving Queue is
Full. Check Connection
Speed Error Requested package is
no longer available to
save. Image transfer is taking
too long, resulting in
lost packages. Check the network
connection speed.
IV Monitor failed to get an
image buffer Error Camera could find the
raw image buffer. RAM is corrupt or bad. Contact Datalogic Support.
LogManager can't open a
log file Error Log Manager was
unable to open the log
file on the media device. Log file media device is
unavailable or full. Verify logging options.
LogManager can't write
to the log file Error Log Manager was
unable to write to the log
file on the media device. Log file media device is
unavailable or full. Verify logging options.
Maximum Application
restarts Error An application was
restarted multiple times
due to an error. If software was recently
loaded, an error occurred
during the load. An
internal hardware failure
exists.
Cycle the unit’s power. If
software was recently loaded,
try to reload the new software.
If the error persists, contact
Datalogic Support.