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EVOPWR
6.6 Troubleshooting
Problem
Cause
Solution
The machine does not turn on.
Power supply is missing.
Check the connections at the back of the machine (chapter
5.3).
Main switch in OFF position (O).
Set the main switch to the ON position (I) (chapter 5.6).
One or more fuses may be blown up.
Replace any blown fuse inside the fuse compartment
(chapter 5.3).
The power supply unit is in overcurrent. Wait a few minutes and try to restart the machine. If the
problem persists, contact the authorized technical service.
Electrical connections are defective.
Contact the authorized technical service.
The management software shows
an error in the communication
protocol.
Machine is OFF.
Turn the machine on (chapter 5.6) and restart the
management software.
Machine disconnected from the
computer.
Check the connections at the back of the machine (chapter
5.3).
Computer serial port or USB port
wrongly configured or defective.
Use the configuration and calibration software to make sure
you have correctly configured the port used to communicate
with the machine.
Repair the computer serial port or USB port.
Serial cable damaged.
Replace the communication cable using manufacturer’s
original spare parts.
Connection defective.
Contact the authorized technical service.
The WHITE lamp blinks slowly and
the machine refuses the commands.
The machine is in the off-line 1
condition.
Bring the machine to the on-line condition by using the off-
line button.
The machine does not work
.
The off-line button is pressed.
The WHITE lamp blinks
.
Release the off-line button (chapter 5.6).
An error has occurred.
The RED lamp blinks
.
Check the error message displayed in the software.
After removing the cause of the error, restore the machine
by sending a reset command.
If the problem persists, contact the authorized technical
service.
The WHITE lamp blinks fast and the
machine refuses the commands.
The automatic cap is open and the
machine is in the off-line 2 condition.
Close the automatic cap and bring the machine to the on-
line condition by using the off-line button.
The machine does not work and the
RED lamp on the control panel is on. Emergency button is pressed.
Release the emergency button (chapter 3.6).
Summary of Contents for EVOPWR CX
Page 6: ...6 EVOPWR...
Page 15: ...15 EVOPWR 3 3 5 20 25 4 6 6 6 off line 6 5 6 7 6 3 7 3 7 6 MSDS 3 2 4 6 7...
Page 20: ...20 EVOPWR...
Page 23: ...23 EVOPWR 7 8 4 B A A B 5 6 18 mm 19 mm...
Page 25: ...25 EVOPWR 4 3 1 3 2 4 3 Preparing the shelf for use...
Page 28: ...28 EVOPWR...
Page 36: ...36 EVOPWR...
Page 50: ...50 EVOPWR A B C...
Page 51: ...51 EVOPWR H2O...
Page 58: ...58 EVOPWR SX...
Page 59: ...59 EVOPWR LX...
Page 62: ...62 EVOPWR...