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comfortel 1400 IP, Advanced Information

The Instructions Manual for the Comfortel 1400 IP phone is available for free download on our website. Find comprehensive step-by-step guidance and troubleshooting tips to maximize your experience with the product. Download the manual from manualshive.com to unlock the full potential of your Comfortel 1400 IP.

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COMfortel 1400 IP/2600 IP/3600 IP - Firmware V2.8 - Advanced Information - V02 06/2017

Functions

Headset Operation

Headset Operation

A headset enables you to participate in calls without actually holding the 
receiver. This is a very useful feature, especially in certain professional 
areas (for example, in a call centre).

The COMfortel 1400 IP can be used with corded headsets. The COMfortel 
2600/3600 IP can be used with corded headsets and with cordless headsets 
with EHS interfaces, for example, from Auerswald, Jabra or Plantronics.

Switching Headset Operation On/Off 

If headset operation is switched on, press the Hook key to initiate or end a 
headset call. If headset operation is switched off, press the Hook key to 
initiate or end a call without the need to pick up the receiver (hands-free 
calling).

Proceed as follows:

•

Using the telephone (function key or 

 > Funciones > Uso de auric-

ulares

)

Requirements:

•

Connected Headset

1. In the 

Aceptar llamada automáticamente

 list field, select one of the 

following options:

Summary of Contents for 1400 IP

Page 1: ...Advanced Information for User Interfaces Spanish VoIP System Telephones Standard VoIP Telephones COMfortel 1400 IP COMfortel 2600 IP COMfortel 3600 IP ...

Page 2: ...2 home screens 42 Status Bar 48 Status Info 51 Apps 52 Setup Assistant 53 Telephony App 53 All Apps 57 Indroduction to the Operation 62 Function Keys 62 Android Keyboard Screen Keyboard 65 Entry and Selection Fields 68 Lists 70 Configuration Manager 71 Opening the Configuration Manager 71 Notes for Using the Configuration Manager 76 Settings Configuration Manager Configuration Manager 83 Settings ...

Page 3: ... 101 Rejecting a Call Waiting Call 102 Accepting a Call Waiting Call 103 Forwarding a Call Waiting Call 103 Switching Off the Call Waiting Tone 104 Outgoing Calls 105 Options for Outgoing Calls 105 Picking up Receiver and Dialling Telephone Number 106 Dialling a Telephone Number with Dial Preparation 107 Initiating an External Call with Calling Line Identity Restriction 108 Options for Unsuccessfu...

Page 4: ...oth Communication Partners 121 Transferring 122 Options for Transferring a Call 122 Transferring with Announcement 123 Transferring without Announcement 124 Placing Call Partner in Waiting Loop 125 Calling a 3rd Internal Subscriber and Transferring them to an Active Call Partner 126 Conference Call 128 Initiating Conference Calls 128 Options during a Conference Call 128 Initiating Toggling Between...

Page 5: ...itching Off Hands Free Calling and Returning to Normal Calling 133 Loudspeaker Listening 135 Switching On Loudspeaker Listening during a Call 135 Switching Off Loudspeaker Listening and Returning to Normal Calling 135 Ending a Call in Loudspeaker Listening Mode 136 Headset Call 137 Initiating Headset Calls 137 Ending a Call in Headset Operation 137 Initiating the Listen in Function on the Receiver...

Page 6: ...Configuring a Link Between an IP Camera and a Contact 151 Hiding a Contact 153 Adding Removing Favourites 154 Selecting Contacts for Display 155 Function Key for Contact 156 Setting Display Options 157 Adopting a Telephone Number from Dial Preparation 158 Adopting a Telephone Number from a List of Telephone Numbers 158 Adopting Telephone Numbers to Other Dialogues 159 Importing Exporting Contacts ...

Page 7: ...m Within the Caller List 173 Deleting Entries from the Caller List 174 LDAP Client 175 Adding New Account 175 Changing the Permission Level 177 Synchronizing the Account 178 Deleting an Account 179 Functions 180 External Line Transfer System Telephone 182 How External Line Transfer Works 182 Function Key for Exchange Line Transfer 183 Call Waiting 185 Switching Call Waiting On Off 185 Function Key...

Page 8: ...ey on the Secretary Telephone 197 Follow Me 199 Switching Follow Me On Off 199 Function Key for Follow Me 200 Targeted Exchange Line Access System Telephone 202 Initiating Targeted Exchange Line Access 202 Function Key for Targeted Exchange Line Access 203 Group Function System Telephone 205 Detailed Information About Group Functions Call Types 205 Logging the Telephone In Out 207 Function Key for...

Page 9: ...ng InterCom Permission On Off 225 Function Key for InterCom permission 226 Configuration Switchover System Telephone 227 Manual Configuration Switchover 227 Function Key for Configuration Switchover 228 Macro Function 230 Macro Execution Process 230 Function Key for the Macro Function 231 Pick Up 235 Performing Pick Up 235 Pick Up During a Call 236 Function Key for Pick Up 237 Power Dialling 239 H...

Page 10: ...n the PBX 252 Function Key for Call Forwarding for Subscribers in the PBX 254 Call Forwarding for External Numbers 256 Function Key for Call Forwarding for External Phone Numbers 259 Blacklist 263 Settings Configuration Manager Blacklist 263 Settings Telephone Blacklist 264 Function Key for Blacklist 264 Control by External Apps 266 Function Key for Control by External App 266 Telephone Line 268 F...

Page 11: ...a Shared Line 288 Function Key for Switching Waiting Field Reception On Off 291 Speed Dialling 293 Options for Using Speed Dialling Keys 293 Display of the Registration Status 294 Function Key for Speed Dialling 295 Local Answering Machine 298 Local Answering Machine 299 Settings Configuration Manager Answering Machine 301 Settings Telephone Answering Machine 311 Forwarding a Caller to the Answeri...

Page 12: ...anager E Mail 338 Settings Telephone E Mail 344 Answering Machine List 348 Opening the Answering Machine List 348 Listening to Recordings Messages Voice Memos and Call Recordings 351 Forwarding Recordings Messages Voice Memos and Call Recordings via E Mail 352 Dialling from the Answering Machine List 353 Deleting Recordings Messages Voice Memos and Call Recordings 354 Function Key for the Answerin...

Page 13: ... 361 Creating an E Mail Account 361 Configuring an E Mail Account 363 Removing an E Mail Account 365 E Mail 366 Reading and Replying to E Mail 366 Writing and Sending E Mails 367 Instant Messaging 369 Configuring the Instant Messaging App 369 Reading and Replying to an Instant Message 370 Writing and Sending an Instant Message 371 ...

Page 14: ... Function 383 Function Key for the Deputy Function 384 Message Forwarding 385 Function Key for Message Forwarding 386 Notification via E Mail 388 Function Key for Notification via E Mail 388 Remote Access 390 Performing Remote Access 390 Function Key for Remote Access 393 Message List 395 Opening the Message List of a Voice Mailbox 396 Opening the Message List of a Fax Box 398 Listening to Message...

Page 15: ... Voice Memos 416 Archive 419 Moving a Message into an Archive 419 Opening an Archive 419 Deleting Messages from the Archive 420 Settings 421 Providers and PBXs 422 Management Configuration Manager Providers and PBXs 424 Management Telephone Providers and PBXs 425 Settings Configuration Manager Providers and PBXs 426 Settings Telephone Providers and PBXs 449 Accounts 471 Management Configuration Ma...

Page 16: ...y for the Ringtone 533 Display 535 Settings Configuration Manager Display 535 Settings Telephone Display 538 Function Key for the Idle State Sleep 544 Apps Running Services and Storage Use 546 Emergency numbers 548 Location 550 Settings Configuration Manager Location 550 Settings Telephone Location 551 File Manager 553 Managing Data in the File Manager 553 IP Camera 555 Management Configuration Ma...

Page 17: ... Security 577 Settings Telephone Security 578 Language on the Telephone 584 Settings Configuration Manager Telephone language 584 Settings Telephone Telephone Language 584 App Accounts 585 Date and Time 588 Settings Configuration Manager Time and Date 588 Settings Telephone Time and Date 590 Telephone Information 593 Using the Configuration Manager 594 Using the Telephone 594 External Control 595 ...

Page 18: ... and Provisioning 612 Settings Telephne Update and Provisioning 620 Procedure in Case of Firware Update Problems 631 Remote Configuration 633 Configuring the Telephone Remotely with ARA Server via the Internet 633 Storage 635 Removing and Mounting an SD Card 635 Erasing a data storage device 636 Shutting Down and Restarting the Telephone 637 Extending the Telephone Functionality 638 Settings Confi...

Page 19: ...mware V2 8 Advanced Information V02 06 2017 19 Glossary 643 Glossary 644 A 644 B 645 C 645 D 647 E 650 F 651 G 652 H 653 I 654 J 655 K 656 L 656 M 657 N 658 O 659 P 660 Q 663 R 663 S 664 T 667 U 668 V 669 W 671 Abbreviations 672 Index 676 ...

Page 20: ...the U S A and or other countries All other trademarks mentioned are the property of the corresponding manufacturer Licences The software included in this product contains parts of copyrighted software that is subject to the GPL the LGPL or other licences You find the licences under Ajustes Acerca del teléfono Términos y condiciones legales Licencias de código abierto Manuals You find the Instructi...

Page 21: ... of elements and symbols used on the home screen General operating instructions for adjusting telephone settings are also included as well as an overview of the apps that are installed on the telephone Furthermore there is an overview of how to open and to use the Configuration Manager You can also find information about how to use the help function Topics Device Overview page 22 Display Elements ...

Page 22: ...y be operated via display and key control The COMfortel 1400 IP also has a display LED The display LED shows the operating condition of the telephone and missed calls depending on the settings of the LED The COMfortel 3600 IP is equipped with a display LED and additional sensors which provide automatic adjustment of the display lighting and gesture control Keys and LEDs The next figure shows the k...

Page 23: ...Advanced Information V02 06 2017 23 Basic Knowledge Device Overview A Microphone key with LED B Keypad C Contact telephone book key D Display LED E Programmable function keys with LEDs F Message key with LED G Redial list key H Query key I Delete key ...

Page 24: ... V2 8 Advanced Information V02 06 2017 Basic Knowledge Device Overview J Back key K Directional pad L Menu key M Home key N Hook key O Minus key P Plus key Q Loudspeaker key with LED The next figure shows the keys and LEDs on the COMfortel 2600 IP ...

Page 25: ...0 IP Firmware V2 8 Advanced Information V02 06 2017 25 Basic Knowledge Device Overview A Microphone key with LED B Keypad C Contact telephone book key D Programmable function keys with LEDs E Message key with LED F Redial list key ...

Page 26: ...dvanced Information V02 06 2017 Basic Knowledge Device Overview G query key H Back key I Directional pad J Menu key K Home key L Hook key M Minus key N Plus key O Loudspeaker key with LED The figure below shows the keys and LEDs on the COMfortel 3600 IP ...

Page 27: ...IP 2600 IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 27 Basic Knowledge Device Overview A Microphone key with LED B Keypad C Proximity sensor D Display LED E Brightness sensor F Contact telephone book key ...

Page 28: ...J Query key K Back key L Directional pad M Menu key N Home key O Hook key P Minus key Q Plus key R Loudspeaker key with LED Keypad Use the keypad to dial phone numbers and to enter digits and letters Press the digit keys one or more times until the character appears The assignment is listed in the table below Key Assignment 1 1 2 a b c 2 A B C ä Ä 3 d e f 3 D E F 4 g h i 4 G H I 5 j k l 5 J K L ...

Page 29: ...Loudspeaker key with LED Switches the speaker on during a call Press the key twice to switch on hands free calling The key s LED lights up in red as soon as loudspeaker listening is switched on The key s LED blinks red as soon as hands free calling is switched on Plus key Increases the volume of the ringer receiver or loudspeaker depending on operating mode 6 m n o 6 M N O ö Ö 7 p q r s 7 P Q R S ...

Page 30: ... Starts ends headset calls or calls in hands free calling mode Contact telephone book key Opens the contacts stored in the telephone Message key with LED Opens the caller list message list and answering machine list Starts the Instant Messaging app The key s LED indicates the presence of new red blinking or previously viewed continuous red entries redial list key Opens the redial list query key In...

Page 31: ...key extension modules not included in the delivery can be attached to the COMfortel 2600 3600 IP to add freely programmable function keys Modules are attached to the right hand side of the telephone When the maximum number of modules has been installed 105 freely programmable function keys are available The programmable function keys can each be defined twice on two levels You can configure how to...

Page 32: ...ss the menu key and tap on Notifica ciones Settings Press the menu key and tap on Ajustes to open a selection list in which you can make different system settings Manage apps Select the app by pressing the menu key and tapping on Administrar aplicaciones You will have access to information and be able to manage the app Information Almacenamiento and Caché Actions Forzar detención desactivar and Bo...

Page 33: ...you to the most recently opened screen and ends the current action Delete key only COMfortel 1400 IP Delete key Deletes the last character in front of the cursor Directional Pad The directional pad helps you navigating on the display and thus to use the keys to operate the telephone Press an arrow key on the directional pad to start key based operation of the display and to enable the elements Pre...

Page 34: ...lists The LED can be configured Either it lights only if entries are not read yet or if they are read but not deleted yet If you find the LED signals disruptive or annoying they can be switched off Proceed as follows for configuration Using the Configuration Manager page Ajustes Dispositivo Pantalla Using the telephone page Ajustes Dispositivo Pantalla Display LED only COMfortel 1400 IP and COMfor...

Page 35: ...to automatic adjustment see chapter Settings Display Setting the Brightness of the Display Proximity sensor The proximity sensors detect for example user proximity or a motion in front of the telephone The sensitivity of the proximity sensors can be set see chapter Settings Display Setting the Sensitivity of the Proximity Sensor only COMfortel 3600 IP This can be used to exit the power save mode o...

Page 36: ...Knowledge Device Overview A Status bar B Home screen with a free area for adding apps and widgets C Favourites bar with a free area for adding apps and widgets D Status Info E Call log F Contacts G Apps H Browser Using the Touch Function of the Display Note the basic safety information below ...

Page 37: ...OMfortel 3600 IP in the scope of delivery To operate the telephone use your fingers Under no circumstances use pointed objects on the display e g ballpoint pens or pencils Never apply force or excessive pressure when touching the display Important Electrostatic discharge or moisture may cause the display to malfunction Avoid contact with other electrical equipment Only clean the display with the d...

Page 38: ...ts Scrolling Use your fingertip to drag the element up down right or left across the display to move elements e g to the home screen to the Delete symbol to scroll one screen at a time up down right left Fast Scrolling Scrolling through Web Pages Swipe quickly with your fingertip to the top bottom right or left to quickly scroll through a list to scroll through the home screens to scroll through w...

Page 39: ...e Device Overview Overview of Connections The next figure shows the connections on the bottom side of the COMfortel 1400 IP A Receiver socket B Headset socket C Micro SD card slot D Network cable socket PoE E PC socket The next figure shows the connections on the bottom side of the COMfortel 2600 IP ...

Page 40: ...mation V02 06 2017 Basic Knowledge Device Overview A Network cable socket PoE B PC socket C data storage device slot D Headset socket E Receiver socket F Socket for key extension module The next figure shows the connections on the bottom side of the COMfortel 3600 IP ...

Page 41: ...e Device Overview A Network cable socket PoE B PC socket Note The upper USB port as seen from the bottom side of the telephone is exclusively intended for the Bluetooth dongle C USB socket D SD SDHC card slot E Headset socket F Receiver socket G Socket for key extension module H Power supply socket ...

Page 42: ...ne starts up and any key was pressed This home screen is the starting point for operating the telephone service using the display A number of useful display elements for example the status information widget are already provided To display another home screen use your fingertip to drag the home screen to the right or to the left Five different home screens are available They are arranged side by s...

Page 43: ... on the home screen to which they were added Apps and widgets which you add to the favourite bars are displayed on every home screen Proceed as follows Using the telephone 1 Tap on Displays information such as the name of the telephone on the default account the name of the default account missed calls and warnings such as account errors muted ringtone Opens the call log Opens the contact list Ope...

Page 44: ...arate window 4 Drag the app or the widget to the window and then release it Moving or Deleting Apps and Widgets To keep the home screens clear and easy to read you can arrange or delete the apps and widgets Proceed as follows Using the telephone 1 Touch and hold the symbol that you want to move or delete The symbol is displayed at the top of the display 2 Continue to hold the symbol and Move drag ...

Page 45: ... In addition to the programmable function keys with LEDs on the right of the device you can use the Functions widget to create up to 10 touch function keys on the home screens and the favourites bars Notes The touch function keys you add to the home screens are only displayed on the home screen to which they were added The touch function keys you add to the favourites bars are displayed on every h...

Page 46: ...a luminous LED An animated coloured dot to the right below the symbol represents a blinking LED Tap on the function symbol to run the stored function Important Some functions are only available when used on a PBX These functions must first be configured in the PBX It may be necessary to grant permission to use the functions The following functions can be assigned to the touch function keys Symbol ...

Page 47: ...ea compartida shared line Grupos Función de grupo desactivada Estado de grupo Uso de auriculares Permiso InterCom Tono de timbre Configuración MWI Captura Relé Supresión de número Call forwarding external number Lista bloqueada Desvío de llamadas interlocutor Desvío de llamadas interlocutor en centralita Symbol Function ...

Page 48: ...ar The status bar at the top of the home screen indicates the state of the telephone at any time Desactivar desvíos de llamadas de abonados todos Locución antes de aceptar Funciones de puerta URL Modo automático BV Disponibilidad BV Correo BV Consulta remota BV Abrir BV Sustituto BV Reenvío BV Marcación rápida Symbol Function ...

Page 49: ...having a telephone conversation and for example pressed the Home key to switch to the home screen you can tap the information text in the notification bar to return to displaying your on going conversation Middle The calendar week the date stored in the telephone and the time are displayed in the middle of the status bar Calendar week CW and week number e g CW 9 Date Abbreviation of the weekday da...

Page 50: ... or default account not registered Answering machine voice mailbox switched on Answering machine full Do not disturb enabled Call forwarding enabled Headset operation enabled ringtone off Network error Power supply error Insufficient power supply for key extension modules only COMfortel 2600 3600 IP Screen lock enabled Alarm enabled Show additional symbols ...

Page 51: ...asic Knowledge Display Elements Status Info By default the status info widget is displayed on the home screen It displays information such as the name of the telephone on the default account the name of the default account missed calls and warnings such as account errors muted ringtone ...

Page 52: ...n the Auerswald service team or specialised dealer checks the telephone it is reset to its factory settings This process removes any previously installed applications and data so these must then be reinstalled separately Not every available app is compatible with your telephone Some apps will only have limited functionality or cannot be used This particularly applies to apps which require the foll...

Page 53: ...be used as an account Con perfil de proveedor You can create an account using one of the offered provider profiles Indicar servidor de aprovisionamiento You can enter the URL of a special provisioning server for automatic configuration with the help of a provisioning file Configuración manual This closes the Setup assistant and opens the Ajustes app Guardar copia de seguridad en el teléfono You ca...

Page 54: ...siness card when a call is incoming during call preparation and during the call itself The active business card also contains information about the duration of the call the account that was used and any call forwarding that was completed The business card of a held call shows the name of the call partner the duration of the call and the hold duration Notes The element that is associated with the t...

Page 55: ... is displayed if calling line identity restriction is switched off phone number is displayed Displays the external contact list and dial an external account external dial tone Shows the internal contact list Only internal numbers can be dialled Calla the subscriber with the phone number in dial prepa ration Starts a callback CCBS and CCNR Adds the phone number to the telephone s contacts Deletes t...

Page 56: ...he call to the answering machine Rejects a call Transfers a call Transfers a call Starts a query call Cancels the starting of a query call Connects the active call with the most recently held call Connects the active call with the most recently held call Puts an external call partner into the waiting loop Starts a conference call Connects both conference call partners who are in a three way call w...

Page 57: ...st active business card ending the three way call Starts a query call with the call partner who joined most recently active business card ending the three way call Ends a three way call with both partners Picks up a call that is coming in to another internal telephone Picks up a call that is coming in to another internal telephone Terminates the current action Opens the door that is knocking or wi...

Page 58: ...onises the calendar and your contacts fee payable for activation see chapter Service and Maintenance Extending the Telephone Functionality View and edit items that were downloaded via the browser Starts an app for sending and receiving e mail Opens a selection list in which you can configure or run apps Opens a selection list in which you can configure the certain telephone functions Important Som...

Page 59: ...r sending and receiving SIP text messages Important Instant Messaging is only available if you are using the COMpact 4000 COMpact 5000 R COMpact 5200 R COMpact 5500R and COMmander 6000 R RX PBXs The PBX must be running a firmware version as of 6 4A to support this app Starts an app for displaying the IP camera on the display fee payable for activation see chapter Service and Maintenance Extending ...

Page 60: ... click the Orígenes desconocidos check box Starts the calculator app for performing standard calculations such as addition subtraction multiplication and division Opens the call log Starts an app which displays the time on the display You can also switch on an alarm clock or use the stopwatch function here Caution Apps and files downloaded from the Internet may contain viruses which can damage you...

Page 61: ...emory card You find sources for downloading apps on the Internet under the search string apk download Copy the files apk from your PC onto the data storage device Use the file manager installed on the telephone to install the files Alternatively you can also search the files with the browser in the telephone and download them After you have finished downloading the files tap on Downloads to displa...

Page 62: ...on keys with LED This keys can each be defined with two functions on two levels In addition touch function keys can be created on the display and can each be defined with one function Up to three COMfortel Xtension300 key extension modules not included in the scope of delivery can be attached to the COMfortel 2600 3600 IP to add programmable function keys The modules are mounted on the right hand ...

Page 63: ...nt to configure a touch function key Note Not every function supports the configuration of a touch function key 4 In the list field next to the function key to be defined select the function Note To change the settings for a function key that already has a function assigned to it click that key The current settings for the key assignment are shown in the display 5 In the Descripción entry field en...

Page 64: ...Administrador The function key can only be changed by administra tors Note Possible further settings are described in the chapter of the corre sponding function Using the Telephone to Configure a Function Key 1 Tap on Teclas de función 2 Press the function key you want to define The LEDs of the function keys that are already assigned on one level light up yellow If a function key is assigned on bo...

Page 65: ...s the function desactivar Disables the function 5 If available for the function in question you can next to entering the number or subscriber also select one by tapping on 6 Tap on Asignar 7 Tap on Salir Note Possible further settings are described in the chapter of the corre sponding function Android Keyboard Screen Keyboard Use the screen keyboard to can enter text Some apps open the keyboard au...

Page 66: ...ted Moving the Insertion Point Tap on the place where you want to enter the text The insertion point blinks in the new position and an arrow is displayed under it Drag the arrow to move the insertion point Selecting Text Touch and hold or tap twice on the text The next word is highlighted and an arrow appears at both ends of the selection Drag the arrows to change the selection The arrow disappear...

Page 67: ...d select one of the following options Seleccionar todo Selects the entire text in the entry field Cortar Cuts the selected text Copiar Copies the selected text Pegar Inserts the copied text at the insertion mark Entering Numbers and Special Characters Tap on 123 to input numbers and special characters To enter other special characters tap on Tap on ABC to return to inputting letters Selecting your...

Page 68: ...justes PERSONAL Idioma e intro ducción de texto Diccionario personal you find a dictionary in which you can enter the words you use frequently These words can then appear as sugges tions when you are entering text To change an existing entry select the entry you want to edit Tap on Editar and select one of the following options Seleccionar todo Selects the entire text in the entry field Cortar Cut...

Page 69: ...ed at the same time Use the check boxes to enable or disable the settings and functions An empty check box means off a symbol e g check X in th check box means on Tap on the check box to enable or disable the setting or function Use the sliders to make infinitely variable settings e g volume The position of the slider identifies where the setting is Drag the slider to the left to reduce the value ...

Page 70: ...e symbol is shown after a table entry you can tap on the entry to open a dialogue Sorting Function Lists When a function list is visible you can sort it by pressing the Menu key Ordenar alfabéticamente The functions are displayed in alphabetical order Ordenar por grupos Some functions are brought together to form function groups The functions and function groups are displayed in alphabetical order...

Page 71: ...t port on the telephone or be in the same network Opening the Configuration Manager You can open the Configuration Manager using one of the recommended browsers and the telephone s IP address To open the Configuration Manager during operation as a system telephone you must first log in to the telephone You can log in at the following authority levels Administrator Sub Administrator User Note As su...

Page 72: ...urrent version Telephone is system telephone on the PBX Knowledge of the admin password for the PBX Knowledge of the telephone s IP address you can check it on the telephone by selecting Ajustes Red Red Dirección IP Network connection between the PC and the system telephone 1 Enter the IP address of the telephone in the address field of the browser for example http 192 168 178 4 2 Under Nombre de ...

Page 73: ...rrent version Telephone is system telephone on the PBX Knowledge of a sub admin password for the PBX Knowledge of the telephone s IP address you can check it on the telephone by selecting Ajustes Red Red Dirección IP Network connection between the PC and the system telephone 1 Enter the IP address of the telephone in the address field of the browser for example http 192 168 178 4 2 Under Nombre de...

Page 74: ...the PBX Knowledge of the user password for the PBX Knowledge of the telephone s IP address you can check it on the telephone by selecting Ajustes Red Red Dirección IP Network connection between the PC and the system telephone 1 Enter the IP address of the telephone in the address field of the browser for example http 192 168 178 4 2 Under Nombre de usuario enter the internal number of the telephon...

Page 75: ...Knowledge of the telephone s IP address you can check it on the telephone by selecting Ajustes Red Red Dirección IP 1 Enter the IP address of the telephone in the address field of the browser for example http 192 168 178 4 The login window opens Note If you start the Configuration Manager for the first time a dialogue box opens in the first step This is where you specify the user name and the user...

Page 76: ...ation Bar You can use the horizontal navigation bar to show or hide the Navegación area The navigation area contains the Ayuda area Use the Desconectar button in the horizontal navigation bar to log out from the Configuration Manager Navigation area If the navigation area is shown a vertical directory tree is displayed under Navegación Most topics are consolidated under a main topic to help you id...

Page 77: ...ected screen to open subsequent screens that are not listed in the tree To return to the home screen click back On some screens you can select sub topics directly by clicking on tabs The active tab is marked in a different colour Help Area The Ayuda area with links to a variety of help topics is located at the bottom of the Navegación area This is where you see the help topics that are relevant to...

Page 78: ...ill vary depending on the browser and operating system Element Function An empty field normally provides an opportunity to enter a name or value Click in the entry field and enter the text The following characters must not be used quotation marks dollar sign percent sign pointy bracket smaller than pointy bracket higher than backslash caret square brackets curly brackets Some functions have list f...

Page 79: ...entry will be added to the list For some functions radio buttons are available in which you can choose different settings The selected setting is marked by coloured dot Click an option to enable it The previous selection is disabled at the same time Use the check boxes to enable or disable the settings and functions An empty check box means off a symbol e g check X in the check box means on Click ...

Page 80: ...e holding the Shift key down To select several non consecutive entries click each required entry while holding the Ctrl key down 2 Click Borrar and confirm the dialogue with Sí Searching For Entries 1 Click in the open field in the header of the column that you wish to search such as Number or Name 2 Enter a search term If for example you are searching for a name and enter the letter M all the ent...

Page 81: ...anager The table will be sorted according to the entries in the relevant column in ascending order The table will be sorted according to the entries in the relevant column in descending order Element Function Nuevo Add sa blank table row Guardar Saves changes Borrar Deletes the selected entries Atrás Returns to the previous configuration page Imprimir Prints the function key label Set the print fo...

Page 82: ...zooming of the browser you can restore the original view e g Mozilla Firefox under Ver Zoom Normal Element Function Opens the help screen for the corresponding setting point Place the cursor over the symbol to see information about the associated help topic tooltip Closes the dialogue without saving Element Function Logs out from the Configuration Manager Opens the entire directory tree This also ...

Page 83: ...r Idioma Select the languge for the Configuration Manager Guardar automáticamente Changes will immediately be adopted Clicking on Guardaris then no longer necessary Nombre de usuario SIP account Requirements The telephone is not a system telephone on the PBX Important If operated as a system telephone on the PBX the PBX specifies the username for the Configuration Manager The username corresponds ...

Page 84: ...d you input in the PBX The password cannot be entered manually Enter the password provided from the SIP provider Repeat the password in the entry field Contraseña repetir entrada Edit password SIP account Requirements The telephone is not a system telephone on the PBX Important If operated as a system telephone on the PBX the PBX specifies the password for the Configuration Manager The password ma...

Page 85: ...on Manager Configuration Manager on off Administrador de configuración Requirements If the Configuration Manager is secured with a password it must be entered for the user under Ajustes Cambiar el nivel de permisos The Configuration Manager is disabled Guardar automáticamente Changes will immediately be adopted Clicking on Guardaris then no longer necessary Delete Configuration Manager password SI...

Page 86: ...sername entered in the PBX The username cannot be entered manually Freely selectable username Contraseña SIP account Requirements The telephone is not a system telephone on the PBX Caution Deleting password leaves the Configuration Manager vulnerable to attacks from the Internet For this reason it is vital you use a password to protect your telephone and your personal data Important If operated as...

Page 87: ...mportant If operated as a system telephone on the PBX the PBX specifies the password for the Configuration manager The password matches the password you input in the PBX The password cannot be entered manually Enter the password provided from the SIP provider Repeat the password in the entry field Contraseña repetir entrada ...

Page 88: ...the cursor to point on a symbol you see an information text with the accompanying help topic tool tip Click the symbol to open the associated help topic Click the help link in the Ayuda navigation bar or click next to the corresponding setting point Navigating via the Table of Contents Click the Contents tab this text may have a different name in some browsers to go to the Table of Contents the ta...

Page 89: ...will only apply to the help window that is currently open The currently opened topic may be highlighted in the Table of Contents for example with a grey background Scrolling through the Table of Contents may cause this highlighting to disappear Click in the help window to display the currently open help screen in the Table of Contents Navigation using expanding texts Some help texts contain expand...

Page 90: ...o enlarge one of the areas automatically makes the other areas smaller click and hold the cursor above the separator line and slide the line to the location you want This setting will only apply to the help window that is currently open Click the symbol in the help window to display the currently open help screen in the Table of Contents Navigating by Scrolling Click to go to the next screen of th...

Page 91: ... path consists of the topic titles behind which the corresponding topic is hidden The higher level topics are displayed in a blue font and the current topic is displayed in a grey font By clicking a higher level topic you can go to the corresponding help screen Searching in Help You can search the help screens for one or more terms 1 Click the Buscar tab this text may have a different name in some...

Page 92: ...sted The sequence within this list is determined by the number of hits and the importance of the search term found The higher the value displayed under In the more important the help text is to the search 4 Click the title in the list The corresponding help screen opens on the right hand side of the help window Notes Some browsers also mark the found places within the Help text The search area and...

Page 93: ...of the displayed help screen mark the relevant text by clicking and drawing with the left hand mouse button Afterwards select Selección as the print area in the print dialogue box 1 In the help window click the symbol 2 Select the printer 3 Click Imprimir Icons in the Help Window Returns to the previously opened help screen Moves to the next screen of the Instructions Returns to the previous scree...

Page 94: ...anded Click the symbol or line to hide the text Click the symbol to open the print dialogue box Display Sub topics are closed Click the symbol to open the sub topics Display Sub topics are shown Click the symbol to close the sub topics Display The topic does not have any sub topics Click the symbol to open the corresponding help screen ...

Page 95: ...ese instructions have been tested on devices operating as system telephones on PBXs If the telephone is operated on other VoIP PBXs or VoIP providers function ality may be partially or completely restricted Topics Incoming Calls page 96 Call Waiting Calls page 101 Outgoing Calls page 105 Call page 114 Query Call page 117 Transferring page 122 Conference Call page 128 Hands Free Calling page 132 Lo...

Page 96: ...ing a call made to a specific group InterCom calls External callbacks Internal callbacks Door calls Call deblockers calls enabled despite do not disturb Wake up calls Other calls Options during an Incoming Call During an incoming call the following actions are possible Accepting An Incoming Call If you receive a call and want to to talk with the caller you can accept the incoming call as you would...

Page 97: ...ve a call but you do not want to talk to the caller yourself you can then forward the incoming call to any internal or external destination number Putting a Caller On Hold If you receive a call but want to to postpone accepting the call you can put the incoming call on hold The caller hears the on hold music Disabling the Ringer If you receive a call but want to to postpone accepting the call you ...

Page 98: ...other reason the caller s number is saved in the caller list provided that the phone number is available and the call type is saved in the caller list Calls made from the telephone or from the PBX wake up calls alarm calls door calls are displayed in plain text and can be confirmed by tapping on alarm calls are not confirmed until you pick up the receiver Rejecting an Incoming Call When you receiv...

Page 99: ...d as follows 1 Pick up the receiver or tap on 2 Tap on You will hear the internal dial tone The caller on hold hears the on hold music 3 Tap on The connection to the caller is being reestablished Forwarding Incoming Calls When you receive a call proceed as follows 1 Tap on 2 Enter the destination number or select the VoIP account and phone number in the dial window ...

Page 100: ...tory settings the PBX s exchange line access number is 0 but it can be changed in some PBXs refer to the Advanced Infor mation for the PBX Note Tap on to forward the call to the answering machine 3 Tap on The subscriber is called Note If the destination number is saved on the programmable function key speed dialling key you can forward the call by simply pressing this key and then tapping on You n...

Page 101: ...receive another call while you are already making a call and you do not want to speak with the second caller or you do not want to interrupt the first call you can reject the call waiting call The caller receives a busy signal assuming no other telephones are called for example in a group call Accept a Call Waiting Call If you receive another call while you are already making a call and you want t...

Page 102: ... any internal or external destination number Switch Off the Call Waiting Tone If you receive another call while you are already on a call but you want to postpone accepting the second call you can switch off the audible indication The second call will continue to try to get through and you can accept it at any time Rejecting a Call Waiting Call Requirements Call waiting must be enabled If a call w...

Page 103: ... or tap on You will be connected with the caller Your previous call partner hears the on hold music Note If you first hang up the receiver to end the current call your telephone will ring and you can accept the incoming call as you would normally Forwarding a Call Waiting Call Requirements Call waiting must be enabled If a call waiting call is signalled proceed as follows 1 Tap on 2 Enter the dest...

Page 104: ...some PBXs refer to the Advanced Infor mation for the PBX 3 Tap on The subscriber is called Note If the destination number is saved on the programmable function key speed dialling key you can forward the call by simply pressing this key and then tapping on You no longer need to select the function in advance via the display Switching Off the Call Waiting Tone Requirements Call waiting must be enabl...

Page 105: ...tely Dialling a Telephone Number with Dial Preparation Dial preparation first dialling and then picking up the receiver enables you to check the phone number you entered and if necessary correct it before the connection is established Initiating an External Call with Calling Line Identity Restriction If you do not want the person you are calling to see your phone number you can use Calling Line Id...

Page 106: ...th a leading exchange line access number In the factory settings the PBX s exchange line access number is 0 but it can be changed in some PBXs refer to the Advanced Infor mation for the PBX Notes When dialling through a standard SIP account you can prevent the local area code from being output automatically by entering a leading and thereby reach the VoIP provider s voice mailbox for example As so...

Page 107: ... dialling for example always enter external numbers with a leading exchange line access number In the factory settings the PBX s exchange line access number is 0 but it can be changed in some PBXs refer to the instructions for the PBX Instead of a phone number you can make an alphanumerical input Therefore pick up the receiver and tap on You must enter the user part of the SIP URI The user part is...

Page 108: ...e by case suppression of the phone number display enabled by the network provider Calling number presentation must be enabled on the PBX 1 Pick up the receiver or tap on 2 Tap on The display will show to indicate that Calling Line Identity Restriction has been enabled 3 Dial a phone number an external number with an exchange line access number Once you have finished dialling the phone number the s...

Page 109: ...d attempts you can initiate a callback on busy This function is available for internal calls If you have initiated a callback the PBX will call you as soon as the other subscriber has hung up the receiver at the end of their current call If you then pick up the receiver the other subscriber will be called If the other subscriber picks up the receiver the connection for the call will be estab lishe...

Page 110: ...he callback procedure in the PBX is then deleted Note Callback is not possible in certain situations such as when calling an external number when a public exchange is involved or during a provider transition In this case use the power dialling function Initiating a Priority Call when Do Not Disturb is Enabled If it is essential that you reach a person in emergencies the do not disturb function can...

Page 111: ...g up the receiver As soon as the connection is no longer busy the PBX will attempt to call you for 20 seconds 3 Pick up the receiver to make the callback Notes If you do not pick up the receiver within the 20 seconds that the PBX calls you the callback instruction will be deleted If you want to cancel the callback tap on If you pick up the receiver the subscriber will be called Note A callback wil...

Page 112: ...lows 1 Tap on If callback is configured you will see the message Devolución de llamada activada 2 Hang up the receiver As soon as the connection has been occupied the PBX will call you back for 30 seconds 3 Pick up the receiver to make the callback Notes If you do not pick up the receiver within the 30 seconds when the PBX calls you the callback instruction will be deleted If you want to cancel th...

Page 113: ... Telephoning Outgoing Calls Initiating a Priority Call when Do Not Disturb is Enabled Requirements Do not disturb type all PBX selected at the call recipient If the internal telephone you are trying to call is busy because it is set to do not disturb proceed as follows Wait 10 seconds ...

Page 114: ...er on the display as well as general time information date time calendar week weekday Sending DTMF Signals During an existing connection you can use the keypad to send DTMF signals sounds used in multi frequency dialling to operate an answering machine remotely for example The dialled digits are shown on the display Mute If you want to discuss something with another person in the room without your...

Page 115: ... Information about a Call During a call you see information about the call and your call partner on the display as well as general time information date time calendar week weekday Sending DTMF Signals During a call proceed as follows Enter the numbers and characters The numbers and characters dialled are shown on the display for a few seconds and you hear the corresponding sounds ...

Page 116: ... 2 To switch the microphone on again press the Microphone key again Ending a Call When your call partner ends the call your telephone goes into idle state If you do not hang up the receiver you will hear the busy signal through the base unit loudspeaker only if the receiver was hung up incorrectly During a call proceed as follows Hang up the receiver Note If you want to end the current call and th...

Page 117: ...ey become inactive so up to nine calls may be on hold in addition to one active call A query call is initiated either by calling a query call subscriber by picking up during a call or by accepting a call signalled by the audible indication Initiating a Query Call During a call proceed as follows 1 Tap on You will hear the internal dial tone Your current call partner is kept on hold in the PBX on h...

Page 118: ...itiate a query call by dialling directly from the telephone book without first tapping on If the phone number of the query call subscriber is saved on one of the programmable function keys speed dialling key you can initiate the query call by simply pressing this key without first tapping on Ending a Query Call If you make a query call and the number is busy or there is no response proceed as foll...

Page 119: ...g a Query Call The following actions are possible during a query call Transferring You can use the transfer function to alternate between the call partners Ending One of the Two Calls When you end a query call and want to to continue talking with one of the call partners you can end the call with the other call partner separately Alternatively one of the call partners can simply hang up so that yo...

Page 120: ...continue to make a query call The other call partner is now active Ending One of the Two Calls Requirements Initiated query call If one of the two call partners hangs up the receiver you remain connected with the other one Or proceed as follows during a query call 1 Tap on the business card of the call partner with whom you want to end the conversation The business card of the active call partner ...

Page 121: ...cation Partners Requirements Initiated query call to connect two external call partners Transfer of external calls to external permission granted in the PBX To connect two call partners to each other hang up the receiver during a query call Alternatively proceed as follows Tap on The two call partners are connected with each other ...

Page 122: ...t Announcement If you want to transfer an external call partner to another internal subscriber you do not have to wait until the subscriber being called via the query call accepts the call you can hang up the receiver while this call is being made The call to the internal subscriber will continue Placing External Call Partner in Waiting Loop If the internal subscriber to which you want to transfer...

Page 123: ...rom a call e g by accepting a call signalled by call waiting and this second call partner would now like to be transferred to somebody else You can now initiate a third call that connects the second and third call partners with each other and then continue telephoning with your first call partner Transferring with Announcement Requirements Initiated query call to connect two external call partners...

Page 124: ...riber will continue If the subscriber accepts the call the connection is established If the subscriber being called does not accept the call the call is trans ferred back to your telephone 60 seconds later your telephone rings Note To perform call parking dial the internal base phone number park position and hang up instead of dialling the internal number refer to the Advanced Information for the ...

Page 125: ...Note With some PBXs the function is limited to external callers see Advanced Information of the PBX If the internal telephone to which you are trying to transfer a call is busy proceed as follows 1 Tap on 2 Put down the receiver The call partner continues to listen to the on hold music As soon as the internal subscriber hangs up the receiver this commu nication partner is called Once they accept t...

Page 126: ...g a 3rd Internal Subscriber and Transferring them to an Active Call Partner Requirements Initiated query call During a query call proceed as follows 1 Tap on the business card of the call partner whom you want to transfer The business card of the active call partner is connected to the toolbar 2 Tap on 3 Dial the phone number of the subscriber to be called As soon as the subscriber being called pi...

Page 127: ...0 IP 2600 IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 127 Telephoning Transferring Both previously active call partners are connected You then return to an individual call with your first call partner ...

Page 128: ...e Calls Requirements A query call that you initiated yourself During a query call proceed as follows Tap on Options during a Conference Call The following actions are possible during a conference call Initiating Transferring When you end a conference call and want to to talk to each of the conference call partners separately one after the other you can put one of the conference call partners on ho...

Page 129: ...onference call partner alone Connecting the Other Two Conference Call Partners to Each Other If you want to leave a conference call that you initiated but your conference call partners want to to continue talking with each other you can connect the two parties with each other Ending a Conference Call Completely If you initiated the conference call you can end the conference call completely Initiat...

Page 130: ...ll Partners Requirements Initiated conference call During a conference call proceed as follows 1 Tap on the business card of the call partner with whom you want to end the conversation 2 Tap on Connecting Both Conference Call Partners Requirements Initiated conference call to connect two external call partners Transfer of external calls to external permission granted in the PBX During a conference...

Page 131: ...IP Firmware V2 8 Advanced Information V02 06 2017 131 Telephoning Conference Call Ending a Conference Call Completely Requirements Initiated conference call During a conference call proceed as follows Put down the receiver or tap on ...

Page 132: ... the call Initiating a Call in Hands Free Calling Mode When your telephone rings tap on or press the Loudspeaker key to initiate the call You are now making the call in hands free calling mode The LED on the loudspeaker key blinks red If you want to call someone dial the phone number and tap on or press the Loudspeaker key to initiate the call You are now making the call in hands free calling mode...

Page 133: ...ee Calling during a Call During a normal call or a call in loudspeaker listening mode using the receiver proceed as follows Press the Loudspeaker key twice You can then hang up the receiver You are now making the call in hands free calling mode The LED on the loudspeaker key blinks red Switching Off Hands Free Calling and Returning to Normal Calling In hands free calling mode proceed as follows Pi...

Page 134: ...3600 IP Firmware V2 8 Advanced Information V02 06 2017 Telephoning Hands Free Calling If you have already picked up the receiver or a headset is connected press the Loudspeaker key You are now making a normal call or a headset call ...

Page 135: ...to listen in on the call The call is continued using the microphone in the receiver no hands free calling Switching On Loudspeaker Listening during a Call During a normal call using the receiver proceed as follows Press the Loudspeaker key You are now making a call in loudspeaker listening mode The LED on the loudspeaker key lights up in red Switching Off Loudspeaker Listening and Returning to Nor...

Page 136: ...0 IP 2600 IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 Telephoning Loudspeaker Listening Ending a Call in Loudspeaker Listening Mode During loudspeaker listening mode proceed as follows Hang up the receiver ...

Page 137: ...a very useful feature especially in certain professional areas for example in a call centre Initiating Headset Calls Requirements Headset operation must be enabled When your telephone rings tap on or press the hook key to initiate the call If you want to call someone dial the phone number and tap on or press the hook key to initiate the call Ending a Call in Headset Operation Requirements Enabled ...

Page 138: ...ed as follows Tap on or press the hook key to end the call Initiating the Listen in Function on the Receiver Requirements Headset operation must be enabled During a headset call proceed as follows Pick up the receiver You are now making a headset call with an enabled receiver loudspeaker Ending the Listen in Function On the Receiver Requirements Enabled headset operation ...

Page 139: ... call with an enabled receiver loudspeaker proceed as follows Hang up the receiver If you want to involve the listening subscribers in the call press the Loudspeaker key Note If you switch off headset operation during a headset call with an enabled receiver loudspeaker you will be able to make a normal call using the receiver ...

Page 140: ...V02 06 2017 Contacts and Phone Number Lists Contacts and Phone Number Lists This section describes the contact app and the call lists that are available in the telephone Topics Contacts page 141 Redial List page 162 Call Log page 165 Caller List page 172 LDAP Client page 175 ...

Page 141: ...the PBX s telephone book are also displayed If one of these entries does not have a name the system telephone generates a name for use in the telephone book for example int TN45 KW A 05306 etc However you cannot change the contacts in the system You can only change them with the PBX s Configuration Manager All the contacts in the contact list are displayed in alphabetical order Contacts with whom ...

Page 142: ...your fingertip to quickly stop rapid scrolling When you are scrolling through alphabetically sorted lists the symbol appears on the right Drag the symbol upwards or downwards to scroll to the letter Search Enter the first letter using the keypad Notes If there no contact is present for the letter you enter here or if the contact is not shown you can delete this letter by tapping on and entering a ...

Page 143: ...e Back key Dialling from the Contacts Proceed as follows Using the telephone 1 Press the Contact Telephone book key 2 Scroll to the contact or enter its first letter using the keypad 3 You can dial the default number or a different associated phone number Default phone number Tap on the name of the contact The default number is selected automatically when you initiate a call by lifting the receive...

Page 144: ... book Proceed as follows Using the telephone 1 Press the Contact Telephone book key 2 Tap on 3 Enter the first name and surname or a number in the Nombre entry field Notes When entering a number the user part of the SIP URI must be entered The user part is the character string in front of the character By tapping on the icon on the right of the entry field you can add an image to the contact You c...

Page 145: ...f the phone number under Teléfono Note When selecting a phone number any account assigned to that number will be considered only if you dial a phone number using the Contacts app 6 Select a label under Teléfono in the second list field to the right of the phone number to identify that phone number e g private or work the default setting is Private 7 Enter the contact s e mail address in the entry ...

Page 146: ...multiple entries Note Contacts that are synchronised with the PBX s telephone book cannot be edited on the telephone You can only change the PBX s telephone book using the PBX s Configuration Manager Proceed as follows Using the telephone Requirements Contact created on the telephone 1 Press the Contact Telephone book key 2 Scroll to the contact or enter its first letter using the keypad 3 Tap on ...

Page 147: ...s the Menu key tap on Dividir and tap on OK 6 Tap on Listo Deleting a contact Contacts created on the telephone can be deleted at a later time Notes Contacts that are synchronised with the PBX s telephone book cannot be deleted from the telephone You can only change the PBX s telephone book using the PBX s Configuration Manager If you no longer want to display synchronised contacts from the PBX s ...

Page 148: ...the contact or enter its first letter using the keypad 3 Tap on the name of the contact 4 Press the Menu key and then tap on Eliminar contacto 5 Tap on OK Sharing Contacts You can share contacts and pass them to other devices Notes Contacts are shared as business cards in vCard format You can also share all the contacts at once by tapping Contact telephone book Menú Importar exportar Proceed as fo...

Page 149: ...ss the Menu key and then tap on Compartir 5 Select how you want to share the contact Options for Configuring Contacts You can assign an individual ring tone to every contact You can also forward incoming calls from that contact directly to the answering machine Note You can also link an IP camera to the contact by tapping Contact and telephone book key Name of the contact Menu key Opciones and inp...

Page 150: ... Tap on OK 8 Select or clear the Llamadas entrantes check box 9 Only if more than one phone number has been saved for the contact Select or clear the Editar conjuntamente las reglas para todos los números de teléfono check box 10 Make further settings Contact specific settings Under Ajustes del contestador automático enable or clear the Ajustes específicos de contactos check box 11 Tap on Aceptaci...

Page 151: ...ontact is not accepted by the answering machine 13 Tap on Locución 14 Select the announcement from the list in the Locución list field that is to be used by the answering machine to accept a call from the contact 15 Tap on OK Configuring a Link Between an IP Camera and a Contact If the link from the IP camera to a contact is active the IP camera is automat ically displayed in the telephony app as ...

Page 152: ...u key 5 Tap on Opciones 6 Tap on Cámara IP 7 In the Cámara IP list field select the IP camera 8 Only for a link to a door station Tap on Señal DTMF para puerta and enter the DTMF signal for opening the door in the entry field 9 Tap on OK 10 Only for a link to a door station Tap on Señal DTMF para luz and enter the DTMF signal for turning on the stairwell light in the entry field 11 Tap on OK Note ...

Page 153: ...telephone You can only change the PBX s telephone book using the PBX s Configuration Manager Proceed as follows Using the telephone Requirements a contact that is synchronised with the PBX s telephone book 1 Press the Contact Telephone book key 2 Scroll to the contact or enter its first letter using the keypad 3 Tap on the name of the contact 4 Press the Menu key 5 Tap on Ocultar contacto Notes To...

Page 154: ...te frequently are displayed in the Favourites list as well as in the contact list Contacts that are stored in the telephone can also be added or removed manually to from the favourites Proceed as follows Using the telephone 1 Press the Contact Telephone book key 2 Scroll to the contact or enter its first letter using the keypad 3 Tap on the name of the contact 4 You can add a contact to the favour...

Page 155: ...the contacts in your accounts are displayed in the contact list Proceed as follows Using the telephone 1 Press the Contact Telephone book key 2 Press the Menu key 3 Tap Contactos que mostrar 4 Tap on the radio button next to Todos los contactos or on the name of the account 5 Only for a personalised contact display Tap on the radio button next to Personalizar 6 Tap on the name of the account 7 Sel...

Page 156: ... on a programmable function key that has an LED not on a touch function key The function key Contacto can refer to synchronised contact data Thus when reestablishing a data backup the main number might not be assigned explicitly to the contacts If a 0 is displayed for the contact after reestablishing a data backup first of all the contact key must be operated once so that the contact will be displ...

Page 157: ...specify how the contact list is sorted and how the contact names are displayed Proceed as follows Using the telephone 1 Press the Contact Telephone book key 2 Press the Menu key 3 Tap on Ajustes 4 Tap on Ordenar lista por 5 Tap on the radio button next to Nombre or Apellidos 6 Tap on Ver nombres de contactos 7 Tap on the radio button next to Nombre primeroor Apellidos primero ...

Page 158: ... the telephone 1 Dial a phone number 2 Tap on 3 Add the phone number to an existing contact or to a new contact Existing contact Tap on the name of the contact make the entries and tap on Listo New contact Tap on make the entries and tap on Listo Adopting a Telephone Number from a List of Telephone Numbers Phone numbers can be adopted from various lists of numbers such as the redial list call log ...

Page 159: ... to an existing contact or to a new contact Existing contact Tap on the name of the contact make the entries and tap on Listo New contact Tap on make the entries and tap on Listo Adopting Telephone Numbers to Other Dialogues Before entering the phone number in a dialogue e g when configuring a speed dialling key or call forwarding for subscribers you can select the phone numbers from the contacts ...

Page 160: ...rst letter using the keypad 3 Tap on the name of the contact 4 Tap on the phone number you want Importing Exporting Contacts You can import contacts from a data storage device export them to the data storage device or use apps to share them with other devices Notes Contacts will be imported exported as business cards in vCard format You can also share individual contacts under Contact Telephone bo...

Page 161: ...ontact Telephone book key 2 Press the Menu key 3 Tap on Importar exportar 4 In the Importar exportar contactos list field select one of the following options Importar de almacenamiento Imports contacts from the data storage device Select the vCard file Exportar a almacenamiento Exports contacts to the data storage device Confirm that you want to export the contacts Compartir contactos visibles Sha...

Page 162: ...he date and time of dialling and the duration of the call Opening the Redial List Proceed as follows Using the telephone 1 Press the Redial key Icons show which telephone call types have been made 2 You can select a call number or open the call details Select the phone number Tap on the entry Open the call details Tap on next to the entry Successful outgoing call Unsuccessful outgoing call phone n...

Page 163: ...2 You can either dial the phone number without changing it or edit the number before dialling Dial the phone number without changes Tap on the entry or touch and hold the entry and then tap on Llamar phone number Edit phone number before dialling Touch and hold the entry and then tap on Editar número antes de llamar Make the changes in the dial preparation Then lift the receiver or tap on Note If ...

Page 164: ...ion V02 06 2017 Contacts and Phone Number Lists Redial List 1 Press the Redial key 2 Touch and hold the entry and then tap on Eliminar del registro de llamadas Note To delete the entire redial list press the Menu key tap on Borrar registro de llamadas and then tap on OK ...

Page 165: ...ly from the call log Furthermore settings for the call log and the e mail notification can be made Opening the Call Log Proceed as follows Using the telephone 1 Tap on the symbol Registro de llamadas 2 You can select the following options Todo Opens a list that shows all calls in the call log Perdidas Opens the list that shows the missed calls saliente Opens the list that shows all outgoing calls ...

Page 166: ...all log is open the most recently active phone number will be dialled immediately 2 You can either dial the phone number without changing it or edit the number before dialling Dial the phone number without changes Tap on the entry or touch and hold the entry and then tap on Llamar phone number Edit phone number before dialling Touch and hold the entry and then tap on Editar número antes de llamar ...

Page 167: ...ap on Registro de llamadas 2 Touch and hold the entry and then tap on Eliminar del registro de llamadas Note To delete older entries from the call log press the Menu key then tap on Borrar entradas específicas In the Antigüedad en días entry field enter the number of days and then tap on OK To delete all call log entries press Borrar registro de llamadas OK Settings Configuration Manager Call log ...

Page 168: ...y call types see below Llamadas desconocidas Llamadas externas Llamadas internas Llamadas de alarma Llamadas de puerta Otras llamadas The call type will be saved in the call log E mail notification Notificaciones de correo Ninguna notificación No e mails are sent Sólo para las llamadas perdidas E mails are only sent if the call was missed Sólo todas las llamdas E mails are sent for those calls tha...

Page 169: ...t will be distinguished between call types see below Marcar el mensaje enviado como leído If an e mail was sent the call will be marked as read Llamadas desconocidas Llamadas externas Llamadas internas Llamadas de alarma Llamadas de puerta Otras llamadas Misssed calls of this call type will be forwarded via e mail Settings Telephone Call log Proceed as follows Using the telephone page Ajustes COMf...

Page 170: ...ached to the e mail Delete recording after sending Sent call recordings will not be deleted automatically Missed calls will be forwarded via e mail At that it will be distinguished between call types see below Marcar el mensaje enviado como leído If an e mail was sent the call will be marked as read Llamadas desconocidas Llamadas externas Llamadas internas Llamadas de alarma Llamadas de puerta Otr...

Page 171: ...2017 171 Contacts and Phone Number Lists Call Log Incoming calls can additionally be distinguished by call types see below Llamadas desconocidas Llamadas externas Llamadas internas Llamadas de alarma Llamadas de puerta Otras llamadas The call type will be saved in the call log ...

Page 172: ...e Under Ajustes COMfortel Más Registro de llamadas you can specify which types of incoming calls are saved in the call log and displayed in the caller list Opening the Caller List The LED on the message key indicates new entries in the caller list Proceed as follows Using the telephone 1 Press the message key The available lists are displayed LED signalling on the message key off No entries presen...

Page 173: ...ntry Open the detail view Tap on Dialling from Within the Caller List Proceed as follows Using the telephone 1 Press the Message key 2 Tap on Caller list Note If you pick up the receiver while the caller list is open the most recently active phone number will be dialled immediately 3 You can either dial the phone number without changing it or edit the number before dialling Dial the phone number w...

Page 174: ...paration Then lift the receiver or tap on The subscriber is called Note If you want to exit the caller list without dialling a phone number press the back key Deleting Entries from the Caller List Proceed as follows Using the telephone 1 Press the Message key 2 Tap on Caller list 3 Touch and hold the entry and then tap on Eliminar del registro de llamadas Note To delete the entire caller list pres...

Page 175: ... a protocol that enables you to query the data in a directory service a hierarchical database over the network Adding New Account To create a new account you must make the following settings Name Host Port User name Password BaseDN Protocol Proceed as follows Using the telephone Furthermore you can make the following settings Contact filter Phone filter Use ordering rules 1 Tap on Ajustes ...

Page 176: ...and enter the user name Note The user name can be found in the Configuration Manager of the PBX under User data Address Books Ajustes in the line Simplified user name next to Nombre de usuario e g cn auerswaldschandelah dc auerswald 8 Tap on Contraseña and enter a password Note The password can be found in the Configuration Manager of the PBX under User data Address books Ajustes in the line Simpl...

Page 177: ...Note On PBXs protocol 3 is always used 11 Tap on Probar y guardar la conexión Note The exported contact groups can be found under Aplicaciones Contactos Changing the Permission Level Proceed as follows Using the telephone Requirements At least one established LDAP account 1 Tap on Ajustes 2 Under Cuentas tap on LDAP 3 Tap on the account 4 Press the menu key 5 Tap on Cambiar el nivel de permisos ...

Page 178: ...lient 6 Under Conectar como select the permission level an enter the password 7 Tap on Conectar Synchronizing the Account Proceed as follows Using the telephone Requirements At least one established LDAP account 1 Tap on Ajustes 2 Under Cuentas tap on LDAP 3 Tap on the account 4 Press the menu key 5 Tap on Sincronizar ahora ...

Page 179: ...ts and Phone Number Lists LDAP Client Deleting an Account Proceed as follows Using the telephone Requirements At least one established LDAP account 1 Tap on Ajustes 2 Under Cuentas tap on LDAP 3 Tap on the account 4 Press the menu key 5 Tap on Eliminar cuenta and confirm with Eliminar cuenta ...

Page 180: ... Secretary Function System Telephone page 193 Follow Me page 199 Targeted Exchange Line Access System Telephone page 202 Group Function System Telephone page 205 Headset Operation page 214 InterCom Announcement Hands free calling page 217 Configuration Switchover System Telephone page 227 Macro Function page 230 Pick Up page 235 Power Dialling page 239 Relays System Telephone page 241 Calling Line...

Page 181: ...COMfortel 1400 IP 2600 IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 181 Functions Waiting Field Function System Telephone page 283 Speed Dialling page 293 ...

Page 182: ...for a short period of time This is useful for example when this telephone is located in a publicly accessible room and is only occasionally used for external calls by an employee How External Line Transfer Works External line transfer works like this The requesting telephone must initiate an internal call with the telephone authorised to make the exchange to request exchange line access Important ...

Page 183: ... line settings configured for this purpose on the PBX These exchange line settings apply until the first successful outgoing external call or until the time limitation has elapsed for initiating the external call Note The external line transfer function is configured in the PBX Function Key for Exchange Line Transfer Press the key during an internal call to transfer the external line access to you...

Page 184: ...ting Transferencia a línea externa Using the telephone by selecting Transferencia a línea externa Notes The function can only be set up on a programmable function key that has an LED not on a touch function key For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Cuenta Select th...

Page 185: ...audible signal and call waiting are switched on a tone in the receiver will notify the user when already on a call that another call is incoming If the audible signal is switched off incoming calls will be signalled only in the display Note As of firmware 6 6 PBX and 2 4 VoIP telephone a comparison between telephone and PBX will be implemented This function can then be switched on or off in the te...

Page 186: ...onfiguration Manager by selecting Llamada en espera Using the telephone by selecting Llamada en espera Notes For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Tono de llamada en espera decide each time a key is pressed LED signalling on the key green Call waiting is switched o...

Page 187: ...unction is switched on the specified call types will are not signalled on the telephone The do not disturb type indicates which call types it affects when it is switched on Notes Rejected calls are not added to the caller list on the telephone As of firmware 6 6 PBX and 2 4 VoIP telephone a comparison between telephone and PBX will be implemented This function can then be switched on or off in the...

Page 188: ... When do not disturb is switched on all anonymous calls will be rejected Se rechazan las llamadas que no estén en los contactos When do not disturb is switched on all calls are rejected except for calls from contacts listed in the telephone book Note The options Se rechazan las llamadas anónimas and Se rechazan las llamadas que no estén en los contactos could be overridden by the PBX if the teleph...

Page 189: ...nction key are described in the following Llamadas a rechazar Se rechazan todas las llamadas switches on rejection of all incoming calls when do not disturb is switched on Se rechazan las llamadas anónimas switches on rejection of anonymous calls when do not disturb is switched on Se rechazan las llamadas que no estén en los contactos switches on rejection of all calls except the ones from contact...

Page 190: ...190 COMfortel 1400 IP 2600 IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 Functions Do Not Disturb decidir con cada pulsación de tecla ...

Page 191: ...his way Note Automatic bandwidth amplification was developed to improve voice signals However if calls are made in environments with loud background noises automatic bandwidth amplification has a negative effect on voice quality The replaying of music s uch as music on hold is negatively affected by automatic bandwidth amplification Switching Automatic Bandwidth Amplification On Off If automatic b...

Page 192: ...y the corresponding LED Proceed as follows by assigning the function key Using the Configuration Manager by selecting Ampliación automática del ancho de banda Using the telephone by selecting Ampliación automática del ancho de banda Notes The function can only be set up on a programmable function key that has an LED not on a touch function key For further information about the general procedures w...

Page 193: ...e If the boss secretary function has been switched on calls to the boss telephone are made as follows All internal and external calls also call through as well as door calls and callbacks initiated by the caller are rerouted to the relevant secretary s telephone The following types of calls are not rerouted to the secretary s telephone even when the boss secretary function has been switched on Ala...

Page 194: ...up on the secretary s telephone the call can be treated normally If multiple boss keys have been programmed the red blinking LED lights up next to the boss key indicating the boss telephone it is assigned to Note On the secretary s telephone in addition to the boss key it is also a good idea to configure a speed dialling key for the phone number of the boss telephone to keep track of whether it is...

Page 195: ...ephone A suitably configured boss key on the secretary telephone Press the function key configured as the secretary key Secretary Function Key on the Boss Telephone Notes It is not possible to configure boss keys and secretary keys on the same telephone at the same time This means that a telephone cannot be both a boss telephone and a secretary telephone at the same time A maximum of five secretar...

Page 196: ...Manager by selecting Secretaría Using the telephone by selecting Secretaría Notes The function can only be set up on a programmable function key that has an LED not on a touch function key For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following LED signalling on the secretary key gr...

Page 197: ...ephone cannot be both a boss telephone and a secretary telephone at the same time A maximum of five boss keys can be configured on one telephone Press the key to initiate a call or a query call to the corresponding boss telephone In addition the corresponding LED indicates the status of the function LED signalling on the boss key green The boss secretary function is enabled red blinking The boss s...

Page 198: ...lecting Jefe Using the telephone by selecting Jefe Notes The function can only be set up on a programmable function key that has an LED not on a touch function key For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Cuenta Select the system telephony account Número del jefe Ente...

Page 199: ... follows Using the telephone function key or Funciones Follow me Requirements Controlling of the PBX via telephone permission assigned in the PBX Call forwarding groups Follow me permission assigned in the PBX 1 In the Operación list field select one of the following options desactivar todos Disables all of the currently enabled follow me func tions No further action is required activar Enables fo...

Page 200: ...ss the follow me key to switch follow me on or off or toggle it for an internal subscriber Requirements for using the function Controlling of the PBX via telephone permission assigned in the PBX CF groups Follow me permission assigned in the PBX Proceed as follows by assigning the function key Using the Configuration Manager by selecting Follow me Using the telephone by selecting Follow me Notes F...

Page 201: ... 201 Functions Follow Me Additional settings for this function key are described in the following Operación desactivar todos switches all follow mes off decidir con cada pulsación de tecla Número a desviar Enter the internal number of the subscriber whose calls are to be forwarded ...

Page 202: ...ess Proceed as follows Using the telephone Requirements Telephone is system telephone on the PBX A function key configured for targeted exchange line access 1 Press a function key configured for targeted exchange line access The VoIP account is enabled for the next call The account name is shown in the dial window 2 Dial a phone number an external number without an exchange line access number Note...

Page 203: ...e specified MSN your external number during external calls calling line identification must be enabled shown in display Function Key for Targeted Exchange Line Access Press the key to initiate targeted exchange line access You can then immediately dial the external number without exchange line access number In addition when functions are defined on the first key level the status of the account is ...

Page 204: ... can only be set up on a programmable function key that has an LED not on a touch function key For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Cuenta Select system telephony account MSN Enter the external number that you want to transfer during targeted exchange line access ...

Page 205: ...gged out is not involved in any group functions This can be especially important for employees of a support department who should not be available to customers around the clock but instead rotate in and out of the hotline Detailed Information About Group Functions Call Types Notes If a group subgroup has been configured in the PBX as a member of a group main group and a subscriber is a member of b...

Page 206: ...n one group Note If a subscriber logs into different groups as outgoing one after the other the subscriber will only remain logged in as outgoing in the group that they last logged into Incoming and outgoing When logging into a group as incoming and outgoing the subscriber is then in the call distribution of that group for internal exchange line and door calls and also acquires a number of additio...

Page 207: ...lephone permission assigned in the PBX 1 In the Operación list field select one of the following options Conectar Logs the telephone in to the group Desconectar Logs the telephone out of the group 2 In the Sentido de la llamada list field select one of the following options saliente Select the call type for outgoing entrante Select the call type for incoming entrante y saliente Selects the call ty...

Page 208: ...ephone permission assigned in the PBX Proceed as follows by assigning the function key Using the Configuration Manager by selecting Grupos Using the telephone by selecting Grupos Notes For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following LED signalling on the key green The teleph...

Page 209: ...up Desconectar log telephone out of the group Sentido de la llamada saliente switches on outgoing call type entrante switches on incoming call type entrante y saliente switches on incoming outgoing call type decidir con cada pulsación de tecla Cuenta Select system telephony account Grupos Enter a group number Logging Telephone Out of All Groups Proceed as follows Using the telephone function key o...

Page 210: ...ecutar Function Key for Logging Out of All Groups Press the key while the telephone is in the idle state to log the telephone out of all groups Requirements for using the function Telephone is system telephone on the PBX Controlling of the PBX via telephone permission assigned in the PBX LED signalling on the key green The telephone is logged in as incoming in all groups in which it is a member an...

Page 211: ...gs for this function key are described in the following Cuenta Select system telephony account Function Key for Displaying the Group State Press the key while the telephone is in the idle state to display the current group state of the subscribers logged out logged in as incoming and or outgoing on the LEDs of configured speed dialling keys for approx 10 seconds For this purpose the speed dialling...

Page 212: ... telephone by selecting Estado de grupo Notes For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Cuenta Select system telephony account LED signalling on the speed dialling keys assigned to subscriber numbers red The telephone is logged out of the group green The telephone is l...

Page 213: ...COMfortel 1400 IP 2600 IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 213 Functions Group Function System Telephone Grupos Enter a group number ...

Page 214: ... can be used with corded headsets and with cordless headsets with EHS interfaces for example from Auerswald Jabra or Plantronics Switching Headset Operation On Off If headset operation is switched on press the Hook key to initiate or end a headset call If headset operation is switched off press the Hook key to initiate or end a call without the need to pick up the receiver hands free calling Proce...

Page 215: ...machine in a telephone Conversely switching on an answering machine will switch off automatic call acceptance Auto accept The COMfortel DECT headset s automatic call acceptance function applies solely to call acceptance between the COMfortel DECT headset and the associated base station Its settings do not affect automatic call acceptance between the headset and the telephone 2 Enter a value in the...

Page 216: ...al procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Aceptar llamada automáticamente activar con sonido Switch on automatic call acceptance and the attention tone when headset operation is switched on decide each time a key is pressed Tiempo hasta aceptar la llamada Enter a value LED signalling on the key green Headse...

Page 217: ...e If the InterCom destination is a single system telephone the caller can switch on the microphone in addition to the loudspeaker hands free calling so that a person nearby can speak with the caller using this intercom system How InterCom Announcement Works The InterCom announcement process runs as follows According to the InterCom destination either a single system telephone or all system telepho...

Page 218: ...event possible misuse of this function for example eavesdropping from distant rooms At the end of 120 seconds the connection is automatically interrupted If the InterCom destination is a single system telephone the connection can be maintained by picking up the system telephone s receiver before the 120 seconds elapses Performing InterCom Announcement Requirements InterCom permission at the InterC...

Page 219: ... end the announcement press the function key again or release the function key Function Key for InterCom Announcement Press the key when the telephone is in its idle state to select the subscriber number or group number stored on the key and initiate the InterCom announcement Depending on the action type configured you need to hold the key during the announcement as soon as you release the key aga...

Page 220: ...on Proceed as follows by assigning the function key Using the Configuration Manager by selecting Aviso InterCom Using the telephone by selecting Aviso InterCom LED signalling on the key when assigned to an internal subscriber number green There is currently an active connection to the InterCom desti nation off There is currently no active connection to the InterCom desti nation LED signalling on t...

Page 221: ...key For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Operación Retener llamada The key must be held down during the announcement cambiar A short press of the key starts the announcement Another short press of the key ends the announcement Cuenta Select the account for the PBX...

Page 222: ...20 seconds to prevent possible misuse of this function for example eavesdropping from distant rooms After 120 seconds has elapsed the connection is automatically inter rupted unless the system telephone receiver is picked up during this time Using InterCom Hands Free Calling Requirements InterCom permission at the InterCom destination Function key configured for InterCom hands free calling Telepho...

Page 223: ...he announcement or hands free calling function press the function key again or release the function key Function Key for InterCom Hands Free Calling Press the key when the telephone is in its idle state to select the phone number stored on the key and initiate the InterCom hands free call Depending on the action type configured you need to hold the key during hands free operation as soon as you re...

Page 224: ...llows by assigning the function key Using the Configuration Manager by selecting Manos libres InterCom Using the telephone by selecting Manos libres InterCom Notes The function can only be set up on a programmable function key that has an LED not on a touch function key For further information about the general procedures when assigning function keys see Function Keys Additional settings for this ...

Page 225: ...Another short press of the key ends the announcement Cuenta Select the account for the PBX Destino de InterCom Enter the internal number Switching InterCom Permission On Off Proceed as follows Using the telephone function key or Funciones Permiso InterCom Requirements Telephone is system telephone on the PBX Controlling of the PBX via telephone permission assigned in the PBX For InterCom calls Int...

Page 226: ...on the first key level the status of the function is indicated by the corresponding LED Requirements for using the function Controlling of the PBX via telephone permission assigned in the PBX Proceed as follows by assigning the function key Using the Configuration Manager by selecting Permiso InterCom Using the telephone by selecting Permiso InterCom Note For further information about the general ...

Page 227: ...witchover Note For switching the automatic configuration switchover on off switch the system relay with operation mode automatic configuration switchover and the Identification number 900 optional see Advanced Information of the PBX For further information about the procedure see chapter Functions Relays System Telephone Switching Relays On Off Proceed as follows Using the telephone function key o...

Page 228: ...n that has been set up Note For switching the automatic configuration switchover on off assign a function key for switching the system relay with operation mode automatic configuration switchover and the Identification number 900 optional see Advanced Information of the PBX For further information about the procedure see chapter Functions Relays System Telephone Function Key for Switching Relays I...

Page 229: ...s by assigning the function key Using the Configuration Manager by selecting Configuración Using the telephone by selecting Configuración Notes For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Cuenta Select the system telephony account Configuración a activar Configuration ma...

Page 230: ...swering machine is entered in the dial preparation Command H The telephone dials the phone number from the dial preparation and switches to hands free calling Command C The telephone waits for the connection Command W2 After the connection has been established the telephone waits another 2 seconds Command Z 22 The telephone dials the DTMF code 22 Command Lg The LED next to the function key switche...

Page 231: ...acro the macro saved in the system is run immediately If this is not the case you need to first confirm you want the macro function to start In addition you can read the status of the relevant macro on the LED Note The commands for controlling LEDs are used on both levels of the keys This makes it possible for instance to use the macro to switch the LED on on the one key level and to use the macro...

Page 232: ...h macros can later be processed and executed independently of each other If you delete a macro from one key level the macro is automatically deleted from the other key level For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Cuenta Select the account Macro Enter the macro Up to...

Page 233: ...e LED next to the function key switches on red Ly The LED next to the function key switches on yellow Lg The LED next to the function key switches on green Notes If you want to configure a programming function on the PBX as a macro enter a pause between the password and the programming code sequence Pauses cannot be entered at the beginning of a macro The maximum pause time is 5 seconds This restr...

Page 234: ...or controlling LEDs are used on both levels of the keys This makes it possible for instance to use the macro to switch the LED on on the one key level and to use the macro to switch LED off on the other key level In this way the switching status of a different function that is enabled at the same time can be seen on the LED ...

Page 235: ...his function is useful when dealing with for example answering machines Performing Pick Up Requirements Captura permission granted in the PBX Telephone is a system telephone on the PBX or pick up is performed on the PBX for which the sequence 06 has been entered under Ajustes Proveedores y centralitas Name of Provider PBX Números especiales Keypad sequence for pickup If an internal telephone rings...

Page 236: ...configured for pick up Telephone is a system telephone on the PBX or pick up is performed on the PBX for which the sequence 06 has been entered under Ajustes Proveedores y centralitas Name of Provider PBX Números especiales Keypad sequence for pickup If an internal telephone rings somwhere near you during a call proceed as follows 1 Press the function key configured for pick up 2 In the dial windo...

Page 237: ...at is ringing By pressing the key with a defined pick up destination you will perform a pick up call for the defined destination In addition if you press the key this initiates a call pick up on telephones or answering machines for which permission has been given refer to the Advanced Information for the PBX LED signalling on the key for pick up with specific pick up desti nation Red blinking The ...

Page 238: ...s Name of Provider PBX Números especiales Keypad sequence for pickup Captura permission granted in the PBX Proceed as follows by assigning the function key Using the Configuration Manager by selecting Captura Using the telephone by selecting Captura Notes For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key ar...

Page 239: ...llows After enabling Power Dialling the telephone starts the first dial attempt after 5 10 seconds Every other dial attempt is carried out every 30 seconds As soon as the subscriber is no longer busy and the telephone receives a ringing tone it switches the loudspeaker on The connection is then established when the person being called picks up the receiver If they do not pick up the receiver power...

Page 240: ...ce power dialling has been initiated because whenever a connection is established the loudspeaker on the telephone will be automatically switched on Cancelling Power Dialling Requirements initiated power dialling If you want to cancel power dialling in progress proceed as follows The telephone is not in the idle state It is currently attempting to reach the subscriber in question Press the hook ke...

Page 241: ...d as follows Using the telephone function key or Funciones Relé Requirements Telephone is system telephone on the PBX Switching of relay permission granted in the PBX The relay in the PBX has been set up with the Configuration dependent Automatic configuration switchover PC relay or manual relay operating modes refer to the PBX s Advanced Infor mation for different options here 1 Select the relay ...

Page 242: ...tem telephone on the PBX Switching of relay permission granted in the PBX Proceed as follows by assigning the function key Using the Configuration Manager by selecting Relé Using the telephone by selecting Relé Notes For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Operación ...

Page 243: ...fortel 1400 IP 2600 IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 243 Functions Relays System Telephone ID de relé Enter the identification number You find it in the PBX Device Relays Actuators ...

Page 244: ...l is initiated Notes Anonymous calls are not possible with some VoIP providers If you intend to use this function first ask your provider if this service attribute is supported This function can only be used on one of the PBX s land line connections if the case by case restriction of calling line identification has been requested from and enabled by the network provider Proceed as follows Using th...

Page 245: ...ding LED Requirements for using the function Calling Line Identity Restriction supported by the VoIP provider Land line connections for the PBX CLIR 2 service feature case by case suppression of the display of the phone number enabled by the network provider Proceed as follows by assigning the function key Using the Configuration Manager by selecting Supresión de número Using the telephone by sele...

Page 246: ...em telephones Calls to groups Call forwarding for groups in the PBX only for system telephones Calls to connections Call forwarding for external numbers in the PBX only for system telephones Call Forwarding Variants The telephone supports several different variants of call forwarding Call forwarding for subscribers scr Call forwarding for subscribers scr in the PBX Call forwarding for external num...

Page 247: ...ll on his own telephone Important Subscriber call forwarding does not function for incoming group calls to your telephone If you want to prevent your telephone from ringing unanswered when calls to the group in which you belong come through you need to log yourself out of the group or set up group call forwarding Note If you want to set up subscriber call forwarding on the destination telephone us...

Page 248: ...rent destination can be configured for each of the three types of call forwarding If Call fwd on busy and Call fwd on no reply are enabled at the same time both will apply The call is forwarded to the different appropriate phone numbers depending on which situation occurs the telephone is busy or nobody answers If Call fwd unconditional is enabled in addition to the Call fwd on busy and or Call fw...

Page 249: ...ss a single key assigned to Desactivar desvíos de llamadas de abonados todos to switches off all currently enabled call forwardings for the subscriber In addition when functions are assigned on the first key level the status of the function is indicated by the corresponding LED Requirements for using the function for internal destination numbers Telephone connected to a PBX LED signalling on the k...

Page 250: ...ers Press the key assigned to Desvío de llamadas interlocutor to switch call forwarding for subscribers for the configured destination on or off or toggle in the telephone Press a single key assigned to Desactivar desvíos de llamadas de abonados todos to switches off all currently enabled call forwardings for the subscriber In addition when functions are assigned on the first key level the status ...

Page 251: ...ng Desvío de llamadas interlocutor Notes For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Tipo de desvío inmediatamente call forwarding unconditional function for the subscriber comunicando call forwarding on busy function for the subscriber no contesta call forwarding if not...

Page 252: ...to a single telephone can be forwarded to other internal telephones or external connections As a result a subscriber or the substitute can take these calls on another telephone Subscriber call forwarding ensures that the subscriber in question or the substitute is always available at his own phone number even if the subscriber cannot take a call on his own telephone Note The function is switched o...

Page 253: ...ches call forwarding on no reply on or off for subscribers Notes A different destination can be configured for each of the three types of call forwarding If Call fwd on busy and Call fwd on no reply are enabled at the same time both will apply The call is forwarded to the different appropriate phone numbers depending on which situation occurs the telephone is busy or nobody answers If Call fwd unc...

Page 254: ...e access number must always be entered if the automatic exchange line request is disabled If the automatic exchgange line request is enabled the phone number must always be entered without exchange line access number Function Key for Call Forwarding for Subscribers in the PBX Press the key to which Desvío de llamadas interlocutor en centralita has been assigned to switch call forwarding for subscr...

Page 255: ...about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Tipo de desvío inmediatamente call forwarding unconditional function for the subscriber comunicando call forwarding on busy function for the subscriber no contesta call forwarding if not responding function for the subscriber LED signalling on the key...

Page 256: ...the automatic exchange line request is disabled If the automatic exchgange line request is enabled the phone number must always be entered without exchange line access number Call Forwarding for External Numbers When call forwarding for external numbers is used calls directed to an external number dialled by an external caller are rerouted to other external connections This allows these calls to b...

Page 257: ...rded to internal telephones Proceed as follows Using the telephone function key or Funciones Desvío de llamadas número externo Requirements Telephone is system telephone on the PBX Features to be configured by the network provider fwd keypad permission granted in the PBX Operación activar Switches on call forwarding for external numbers desactivar Switches off call forwarding for external numbers ...

Page 258: ...mmediately In this case the other call type forwarding are overridden but remain enabled As soon as Call fwd unconditional is switched off all the other types of call forwarding that are enabled become effective again Configuración desvío de llamadas configuración actual Call forwarding for external numbers is switched on or off in the current configuration configuración permanente Call forwarding...

Page 259: ...ssigned to Desvío de llamadas número externo to switch call forwarding of external numbers for the configured destination on or off In addition when functions are assigned on the first key level the status of the function is indicated by the corresponding LED LED signalling on the key red In the selected configuration call forwarding for external numbers is switched on in the public exchange PBX f...

Page 260: ...em telephone on the PBX Features to be configured by the network provider fwd keypad permission granted in the PBX Proceed as follows by assigning the function key Using the Configuration Manager by selecting Desvío de llamadas número externo Using the telephone by selecting Desvío de llamadas número externo Notes For further information about the general procedures when assigning function keys se...

Page 261: ...warding for external numbers is switched on or off or switched over only in the current configuration configuración permanente Call forwarding for external numbers is switched on or off or switched over in the permanent configuration decide each time a key is pressed Cuenta Selection of the system telephony account Número a desviar Enter the external number of the PBX without the exchange line acc...

Page 262: ...COMfortel 1400 IP 2600 IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 Functions Call Forwarding enabled the exchange line access number must always be entered without exchange line access number ...

Page 263: ...subscriber hears the busy tone Settings Configuration Manager Blacklist Proceed as follows Using the Configuration Manager page Ajustes COMfortel Lista bloqueada Lista bloqueada All phone numbers in the list are blocked Sobreescribir la entrada más antigua If the blacklist is full the oldest entry will be automatically overwritten Configurar Opens the page for configuring the list entry Nuevo A ne...

Page 264: ...e list are blocked Sobreescribir la entrada más antigua If the blacklist is full the oldest entry will be automatically overwritten CREATE ENTRY A new phone number is added to the blacklist By long tapping on the entry it can be edited or deleted Function Key for Blacklist Press the key assigned to Lista bloqueada to enable or disable the entrie blacklist By long pressing the key assigned to Lista...

Page 265: ...eed as follows by assigning the function key Using the Configuration Manager by selecting Lista bloqueada Using the telephone by selecting Lista bloqueada Note For further information about the general procedures when assigning function keys see Function Keys LED signalling on the key Red Blacklist is enabled ...

Page 266: ...control the function key and the corresponding LEDs In addition when functions are assigned on the first key level the status of the function is indicated by the corresponding LED For information about LED signalling on a key contact your system administrator Proceed as follows by assigning the function key Using the Configuration Manager by selecting Control por aplicación externa Using the telep...

Page 267: ... 8 Advanced Information V02 06 2017 267 Functions Control by External Apps Configuration manager Enter the name of the app that controls the function key Telephone Tap on Seleccionar and select the app from the list that controls the function key ...

Page 268: ... own accounts which have been configured in the telephone see chapter Settings Accounts Function Key for the Telephone Line Press the key assigned to Telephone line to initiate an outgoing call through the account assuming there are no upcoming incoming calls for the assigned account If you press the key assigned to the telephone line during an incoming call through the assigned account then when ...

Page 269: ...signed on the first key level the status of the function is indicated by the corresponding LED LED signalling on the key when assigned to an internal subscriber number red A call is currently being held on the telephone or the user is attempting to establish a connection red blinking The telephone is now being called and the caller s business card is not linked with the toolbar in the background I...

Page 270: ...lly Proceed as follows by assigning the function key Using the Configuration Manager by selecting Línea de teléfono line Using the telephone by selecting Línea de teléfono line yellow blinks twice The call is held locally in the telephone and the caller s business card is connected to the toolbar Press the key once to pick up the call yellow blinks quickly The telephone dials the phone number afte...

Page 271: ... on a touch function key For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Cuenta Selection of the account MSN PBX account Enter phone number SIP account Enter the phone number of the account or in the case of SIP trunking the DDI main number and Direct Dial In without prefix ...

Page 272: ...cepted Charges apply for the external caller Note With some PBXs the function is limited to external callers see Advanced Information of the PBX More Information on Announcement Before Answering for Group You switch the Announcement before answering function on separately for each group Two types of Announcement before answering are available Announcement before answering on busy The caller hears ...

Page 273: ...lephones set to the always variant ring during or after an announcement You can also define whether the caller hears on hold music or the call tone after hearing the announcement Switching Announcement Before Answering for Group On Off Proceed as follows Using the telephone function key or Funciones Locución antes de aceptar Requirements Telephone is system telephone on the PBX The telephone is a ...

Page 274: ... Selection Tap on and select the group based on its name 3 Tap on Ejecutar Function Key for Announcement Before Answering Press the key while the telephone is the idle state to switch announcement before answering for the configured group on or off or to toggle In addition when functions are assigned on the first key level the status of the function is indicated by the corresponding LED LED signal...

Page 275: ...he telephone by selecting Locución antes de aceptar Notes For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Operación desactivar switch off an announcement before answering for the group comunicando switch on an announcement before answering busy for the group siempre switch o...

Page 276: ...l 1400 IP 2600 IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 Functions Announcement Before Answering for Group System Telephone Cuenta Selection of the system telephony account Grupos Enter group number ...

Page 277: ...irwell light controlled by switching a relay switch on light These functions can be performed on the system telephone even without a pending door call Using the Door function Proceed as follows Using the telephone Requirements Telephone is system telephone on the PBX Phone number configured in the PBX for the door station Relays configured in the PBX for opening the door and the stairwell light ab...

Page 278: ...witches the stairwell light on 3 Select a door Manual entry Enter a phone number in the Número de llamada de puerta entry field Selection Tap on and select a door 4 Tap on Ejecutar Notes The encender la luz door function switches on the relay of the corre sponding door station separately at the time configured in the PBX To establish a call connection with the door station you must press a suitabl...

Page 279: ... a door call open the door by pressing the function key that has been configured to open the door Alternatively proceed as follows Tap on The door is opened Note If the relay of the associated door station is used for switching the stairwell light it can be switched on by tapping on within the time defined in the PBX Door Knock Opening Door During a call you can generally handle an incoming door c...

Page 280: ...nd the stairwell light abrir permission granted in the PBX Call waiting must be enabled When you receive a door call open the door by pressing the function key that has been configured to open the door Alternatively proceed as follows Tap on The door is opened Note If the relay of the associated door station is used for switching the stairwell light it can be switched on by tapping on within the t...

Page 281: ...e on the PBX abrir permission granted in the PBX Proceed as follows by assigning the function key Using the Configuration Manager by selecting Funciones de puerta Using the telephone by selecting Funciones de puerta Notes For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Opera...

Page 282: ...Information V02 06 2017 Functions Door Functions System Telephone encender la luz switch the stairwell light on abrir encender la luz open the door and switch the stairwell light on decide each time a key is pressed Número de llamada de puerta Enter phone number ...

Page 283: ... COMpact 5000 R and COMmander 6000 R RX PBXs Configuring a Waiting Field You configure a waiting field as described below Use the Configuration Manager in the PBX to configure automatic call acceptance for the waiting field Use the Configuration Manager on the PBX or the PBX s configuration software to select a system telephone to be a waiting field reception Notes Before you can operate the waiti...

Page 284: ...o one or more function keys waiting field keys These keys are then used to monitor and process the exchange line calls After you have configuring a waiting field key on a system telephone the waiting field reception function on that system telephone in question is enabled automatically and can be switched on and off if necessary Process of Call Acceptance in Waiting Field Call acceptance in the wa...

Page 285: ...7 285 Functions Waiting Field Function System Telephone Important After the waiting field reception telephone is switched on any subscriber call forwarding configured for the telephone parallel calls and the do not disturb function are switched off These functions for example call ...

Page 286: ...ruption in the waiting field If the waiting time is not interrupted by a call to the waiting caller or the call is forwarded the connection is disconnected Press the corresponding waiting field key to initiate a call with a caller in the waiting field An external caller in the waiting field can be transferred internally as normal If the line of the person being called is busy the external subscrib...

Page 287: ...owing options activar Enables the waiting field reception desactivar Disables the waiting field reception Important It is only possible to switch a waiting field reception off if no callers are present in the waiting field If more than one waiting field reception is in use this limitation only applies when only one waiting field reception is switched on When the waiting field reception is switched...

Page 288: ...elephone is now being called and the caller s business card is not linked with the toolbar in the background Pick up the receiver and press the key to put this call in the waiting field red blinks twice The telephone is now being called and the caller s business card is linked with the toolbar Pick up the receiver and press the key to put this call in the waiting field green The call is being held...

Page 289: ...h key levels If one level is filled the other levels are also filled automatically Requirements for using the function Telephone is system telephone on the PBX The telephone has been selected in the PBX as a waiting field reception yellow blinks twice The call is held locally in the telephone and the caller s business card is connected to the toolbar Press the key once to pick up the call yellow b...

Page 290: ...be set up on a programmable function key that has an LED not on a touch function key For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Cuenta Selection of the account MSN URL For PBX account internal number For SIP account account phone number Important You cannot assign calls...

Page 291: ...tion The telephone has been selected in the PBX as a waiting field reception Proceed as follows by assigning the function key Using the Configuration Manager by selecting Central de zona de aparcar Using the telephone by selecting Central de zona de aparcar Notes The function can only be set up on a programmable function key that has an LED not on a touch function key For further information about...

Page 292: ...292 COMfortel 1400 IP 2600 IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 Functions Waiting Field Function System Telephone Selection of the account ...

Page 293: ...phone Number The phone number will be dialled automatically when a speed dialling key is pressed If the receiver is hung up the saved phone number is first used for dial preparation If a speed dialling key is pressed during a call a query call is placed and the saved phone number is dialled immediately To Dial a Part of a Telephone Number The telephone enables you to assign a part of a phone numbe...

Page 294: ...umber is being called you can take the call on your telephone by pressing the speed dialling key and then confirming If a subscriber allows call take over for example on an answering machine you can still take the call on your telephone in the same manner even after it has already been accepted Display of the Registration Status If the registration status display is enabled the individual registra...

Page 295: ... and to dial the phone number saved in the key In addition when a subscriber or a group number is defined on the first key level the status of the subscriber or group is indicated by the corresponding LED LED signalling on the key when assigned to an internal subscriber number red A call is in progress on the internal telephone Press the key to initiate a call pick up red blinking The internal tel...

Page 296: ... key when defined with an internal group number red Calls are in progress on all logged in telephones or no telephone in the group is logged in red blinking A logged in telephone is currently being called or a call is waiting on that telephone Press the key to initiate a pick up yellow The group is not available call forwarding is configured for the group off The group is available Press the key t...

Page 297: ...ting Marcación rápida Notes For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following BLF para cuenta SIP BLF for SIP account on off If the telephone is used with a SIP account the SIP provider is crucial for whether a busy status is displayed Cuenta Selection of the account Número de...

Page 298: ...ional It includes descriptions of what the functions do and where possible how to define these functions on programmable function keys Topics Forwarding a Caller to the Answering Machine page 320 Answering Machine Accepts Call Adopting Call page 321 Announcement Settings in the Telephone page 327 Recording a Call page 329 Performing Remote Access page 334 E Mail page 337 Answering Machine List pag...

Page 299: ...bes how to forward a caller to the answering machine an how to take over an active call from the answering machine Furthermore you can adjust the local answering machine to your needs To that belongs the settings for call acceptance rules the recording the remote access and the e mail settings The call recording function conversations calls to be recorded for example for later evaluation In additi...

Page 300: ...the answering machine Recording Remote access Call acceptance Announcements in the Configuration Manager etc Using the Configuration Manager page Ajustes COMfortel Contestador automático Using the telephone page Ajustes COMfortel Contestador automático Making announcement settings in the telephone Using the telephone page Contestador automático Select answering machine list Locución in the list fi...

Page 301: ...nager page Ajustes COMfortel Contestador automático Answering machine app Reproducción automática New messages will be played back automatically after opening the answering machine list Información de llamada Date and time are played bacl before the message Tono de separación A separator tone is played back between messages Answering machine Disponibilidad CA Calls will be accepted according to th...

Page 302: ...ón directa automática Notes Before you record a call you must always have the agreement of the call partner If you record the call without the knowledge of the call partner you make yourself liable to prosecution breach of confidentiality of the spoken word For data protection reasons the call partner should be informed via an announcement that the call is being recorded Recordings whose recording...

Page 303: ...Locución Select the announcement prior to call recording from the previously configured announcements Consulta remota Remote access is used to access and operate the answering machine from another internal telephone or from an external telephone With the konwlegde of the PIN which was configured for this a remote access can be performed from a distant telephone Control de la consulta remota only C...

Page 304: ...electable 6 digit PIN Allowed are digits 0 9 and special characters Número de consulta rápida The caller who transmits this quick remote access number when they make a call can if quick access is configured access all the recordings saved on the answering machine without having to enter their remote access PIN Requirements Remote access is enabled Important Enter phone numbers exactly as when dial...

Page 305: ...ich call type Tiempo de aceptación de llamada 1 99 segundos Indicates after how many seconds the answering machine accepts a call Llamadas de grupo Calls for groups in which the telephone is a member are also accepted Recording time 1 99 minutes 99 unlimited Note Recordings whose recording time is shorter than 1 second are not saved Enter the maximum recording time Provided that the caller does no...

Page 306: ...ollowing call types 1 Llamadas anónimas Does not transfer a phone number 2 De contacto Caller transmits a phone number that is present in the telephone book 3 Llamadas externas Caller is an external subscriber 4 Llamadas internas Caller is an internal subscriber 5 Llamadas de puerta Caller is any door terminal 6 Cualquier llamada The sequence displayed above corresponds to the sequence that is tak...

Page 307: ...e contacts Aceptación de llamadas Locución y grabación At the end the caller hears the selected announcement and can then leave a message on the answering machine Solo locución At the end the caller hears the selected announcement however they cannot leave a message on the answering machine No aceptar llamadas The call from this caller is not accepted by the answering machine If remote access is e...

Page 308: ... account see chapter Local Answering Machine Settings Configuration Manager E Mail Answering Machine Note In the Configuration Manager under Ajustes COMfortel Correo Internacionalización you can set the language of the e mails and customise a user defined linguistic template for e mails to suit your requirements The answering machine sends a notification to the e mail address that was configured i...

Page 309: ...e uploaded in fs format via the Configuration Manager Select the language in which the announcement is to be played Note The phone language can also be provisioned see www auerswald de service under Developer Importing language file from data storage device PC Importar archivo de idioma Search Requirements A language file fs saved on a data storage device PC Note Up to four language files can be s...

Page 310: ...a Import Requirements Existing Internet connection Note Up to four language files can be stored and used simultaneously Imports the corresponding language file Change announcement name Requirements At least one announcement Mark the announcement Configure Enter the name in the entry filed Importar locución Requirements An announcement file wav saved on the hard disk Import the announcement Locució...

Page 311: ...ttings Telephone Answering Machine Proceed as follows Using the telephone page Ajustes COMfortel Contestador automático Answering machine settings Disponibilidad CA Calls will be accepted according to the configured call acceptance Reproducción automática New messages will be played back automatically after opening the answering machine list Información de llamada Date and time are played bacl bef...

Page 312: ...one s loudspeaker is already switched on when the announcement is played Altavoz sin locución Switches listening in on The telephone s loudspeaker is disabled when the announcement is played Call acceptance Call acceptance and the announcement assignment can be configured on a call specific basis The call acceptance rules determine which rules apply for which call type Tiempo de aceptación de llam...

Page 313: ...is an external subscriber 4 Llamadas internas Caller is an internal subscriber 5 Llamadas de puerta Caller is any door terminal 6 Cualquier llamada The sequence displayed above corresponds to the sequence that is taken into account in the settings Relevant call types for which call acceptance has not been configured are ignored when there is an incoming call Instead the system searches for the nex...

Page 314: ...r they cannot leave a message on the answering machine No aceptar llamadas The call from this caller is not accepted by the answering machine If remote access is enable this option has no effect Locución Select the announcement The following call types are generally not taken by the answering machine Callbacks InterCom calls Wake up calls Alarm calls The answering machine cannot differentiate betw...

Page 315: ...re every recording lasts as long as it has been defined here Indicates after how many minutes the answering machine ends a recording by itself Call recording Grabación directa automática Notes Before you record a call you must always have the agreement of the call partner If you record the call without the knowledge of the call partner you make yourself liable to prosecution breach of confidential...

Page 316: ...nt of the call partner If you record the call without the knowledge of the call partner you make yourself liable to prosecution breach of confidentiality of the spoken word The selected announcement will be played back prior to call recording Locución Select the announcement prior to call recording from the previously configured announcements E mail notification Notificaciones de correo Requiremen...

Page 317: ...n to the e mail address that was configured in the telephone when new message are present Enviar mensaje como archivo adjunto New messages are attached to e mail notifications in wav format and then sent Marcar el mensaje enviado como leído If the messages have been sent successfully they will be marked as read Remote access Consulta remota Remote access is used to access and operate the answering...

Page 318: ...TMF codes PIN de consulta remota Requirements The telephone is not a system telephone on the PBX Remote access is enabled Important When operating as a system telephone on the PBX the PBX specifies the remote access PIN The remote access PIN matches the user PIN entered on the PBX Freely selectable 6 digit PIN Allowed are digits 0 9 and special characters Número de consulta rápida The caller who t...

Page 319: ...th a leading exchange line access number Exception selected account exchange line Enter up to two quick remote access numbers The following setting must also be made Cuenta número de consulta rápida Select the account Idioma Note Not available languages can also be uploaded in fs format via the Configuration Manager Select the language in which the announcement is to be played Note The phone langu...

Page 320: ...00 IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 Local Answering Machine Forwarding a Caller to the Answering Machine Forwarding a Caller to the Answering Machine When you receive a call proceed as follows 1 Tap on ...

Page 321: ...ll Answering Machine Accepts Call Adopting Call Note If the listen in function has been enabled on the answering machine the loudspeaker on the telephone is switched on for listening in when a call is accepted by the answering machine If the answering machine has already accepted the call proceed as follows 1 Pick up the receiver or press the hook key ...

Page 322: ...function is indicated by the corresponding LED Proceed as follows by assigning the function key Using the Configuration Manager by selecting Disponibilidad CA Using the telephone by selecting Disponibilidad CA Notes For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Operación d...

Page 323: ...icated by the corresponding LED Requirements for using the function A set up e mail account see chapter Local Answering Machine E Mail Settings Proceed as follows by assigning the function key Using the Configuration Manager by selecting Correo CA Using the telephone by selecting Correo CA Notes For further information about the general procedures when assigning function keys see Function Keys Add...

Page 324: ...324 COMfortel 1400 IP 2600 IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 Local Answering Machine Function Key for Message Forwarding via E Mail decidir con cada pulsación de tecla ...

Page 325: ...key Using the Configuration Manager by selecting Aceptar llamada CA Using the telephone by selecting Aceptar llamada CA Notes For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Aceptación de llamadas Locución y grabación The caller hears the announcement selected at the end and...

Page 326: ...e No aceptar llamadas The call from this caller is not accepted by the answering machine Desactivar regla Switches the call acceptance rule off Type of call Predeterminado call type is not taken into account Llamadas anónimas caller does not transmit a phone number Llamadas externas caller is an external subscriber Llamadas internas caller is an internal subscriber Llamadas de puerta caller is any...

Page 327: ... an announcement Proceed as follows Using the telephone page Contestador automático Select answering machine list Locución in the upper corner on the left in the list field Recording announcement Select an empty announcement Enter the announcement name Subsequently the announcement will be initiated immediately After ending the announcement tap Notes You have the option of re recording the recorde...

Page 328: ...nouncement The selected announcement will be used instead of the default announcement The selected announcement will be switched off and replaced by the default announcement Change announcemnet name Requirements At least one announcement Select announcement Editar nombre Enter the announcement name Delete annuncement Requirements At least one announcement Select announcememt The marked announcemen...

Page 329: ...f confidentiality of the spoken word For data protection reasons the call partner should be informed via an announcement that the call is being recorded The data storage device must be inserted before you can record a call except for the COMfortel 3600 IP To start or end recording during a call press the function key that has been configured for starting call recording Alternatively during a call ...

Page 330: ... first key level the status of the function is indicated by the corresponding LED Proceed as follows by assigning the function key Using the Configuration Manager by selecting Grabación directa CA Using the telephone by selecting Grabación directa CA Notes The function can only be set up on a programmable function key that has an LED not on a touch function key For further information about the ge...

Page 331: ...function is indicated by the corresponding LED Proceed as follows by assigning the function key Using the Configuration Manager by selecting Grabación directa autom CA Using the telephone by selecting Grabación directa autom CA Notes For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the fol...

Page 332: ... number is transmitted and new messages are present Otherwise if no new messages are present the time it takes to accept a call is 10 seconds approx 2 rings longer than the configured call acceptance time As soon as the answering machine has accepted the call you can start remote access You do not need to enter the remote access PIN Notes When quick access is enabled the call acceptance time varie...

Page 333: ...on 2 Enter a remote access pin 3 Configure remote access with quick access This will simplify remote access for the user because they will no longer need to enter their remote access PIN Their phone number will be transmitted instead To do so enter one or two quick remote access numbers 4 If you want the answering machine to notify you as soon as a new message is present configure message forwardi...

Page 334: ...ol on an internal telephone Requirements Remote access is configured The internal or external telephone supports DTMF dialling Knowledge of the remote access PIN When readiness is switched off on the answering machine quick access and transfer of a previously entered quick remote access number by the calling telephone is configured 1 Call the telephone After the set call acceptance time the answer...

Page 335: ...ring DTMF codes 0 or Hilfe 1 or Hauptmenü 2 or Neue Nachrichten wiedergeben 3 or Alle Nachrichten wiedergeben 4 or vorherige Nachricht 5 or Nachricht wiederholen 6 or Nächste Nachricht 7 or Nachricht löschen 8 or Stop 8 or Weiter 10 or Voicemailbox ausschalten 11 or Voicemailbox einschalten 70 or Alle Nachrichten löschen 99 Records a voice memo Ring off to save the memo or press To cancel press No...

Page 336: ...of the function is indicated by the corresponding LED Proceed as follows by assigning the function key Using the Configuration Manager by selecting Consulta remota CA Using the telephone by selecting Consulta remota CA Notes For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Op...

Page 337: ...g machine and customise a user defined language template for e mails to suit your specific requirements Note In the Configuration Manager you can specify that messages are forwarded via e mail under Ajustes COMfortel Contestador automático Notificaciones de correo Proceed as follows for configuration Managing language templates Using the Configuration Manager page Ajustes COMfortel Correo Internac...

Page 338: ...ich are used to create the e mails The language templates are in xml file format General General text elements fecha y hora Boilerplates with variables for date and time Mailbox New Message Boilerplates for information about a new message Test e mail Boilerplates for creating a test e mail Plantilla de idioma Personalizado The user defined language template is automatically created in the language...

Page 339: ...son you should export the user defined language template to your PC Edit the text fields in the language template without changing the structure of the xml file After you have imported the language template your updates are displayed in the user defined language template Select and save the language template Subsequently it will be displayed under Administración de plantillas de idioma as user def...

Page 340: ...e The boilerplates used to create the language template are displayed in the left hand column of the dialogue You can make your changes in the right hand column Exporting language templates The language templates can be exported to configure it centrally for example and then import it into several telephones Mark the corresponding line in the table under Administración de plantillas de idioma and ...

Page 341: ... all logos is limited to 500 kB If you do not import your own logo the logo supplied with the system will be used instead Select and save the logo Note To delete an imported logo click Borrar under Borrar logotipo Outgoing e mail server Remitente Enter the sender s e mail address Dirección Enter the address of the SMTP outgoing e mail server server or IP address You can obtain the address of the o...

Page 342: ... performed Nombre de usuario contraseña Authentication is performed with the username and password MD5 challenge response Authentication is performed with an MD5 challenge response This means the password is not transferred in plain unencrypted text Nombre de usuario Requirements Nombre de usuario contraseña as selected authentification type Enter the username In most cases the complete e mail add...

Page 343: ...ún STARTTLS Switches encryption on after STARTTLS Encriptación SSL inmediatamente Switches encryption immediately on Enviar correo en formato HTML E mail will be formatted and send in html format Thus an e mail can also contain e g images and hyperlinks Destinatario de correo Enter the e mail address of the recipient Enviar correo de prueba Requirements A set up e mail account see chapter Local An...

Page 344: ...elements boilerplates which are used to create the e mails The language templates are in xml file format General General text elements fecha y hora Boilerplates with variables for date and time Mailbox New Message Boilerplates for information about a new message Test e mail Boilerplates for creating a test e mail Plantilla de idioma Personalizado The user defined language template is automatically...

Page 345: ...s e mail address OUTGOING E MAIL SERVER Dirección Enter the address of the SMTP outgoing e mail server server or IP address You can obtain the address of the outgoing e mail server from your e mail provider or you can read it up in the Internet Puerto Enter the port number of the outgoing e mail server You can obtain the port number from your e mail provider or read it up in the Internet AUTHENTIC...

Page 346: ...e password is not transferred in plain unencrypted text Nombre de usuario Requirements Nombre de usuario contraseña as selected authentification type Enter the username In most cases the complete e mail address of the sender must be entered You will obtain further information about this from your e mail provider Contraseña Requirements Nombre de usuario contraseña was selected as authentification ...

Page 347: ...on off Encriptación SSL según STARTTLS Switches encryption on after STARTTLS Encriptación SSL inmediatamente Switches encryption immediately on Destinatario de correo Enter the e mail address of the recipient Enviar correo de prueba Requirements A set up e mail account see chapter Local Answering Machine Settings Configuration Manager E Mail Test e mail will be sent ...

Page 348: ...d the number 1 You can return the call of someone who has called you directly from the answering machine list From the answering machine list you can also access the following functions Access the answering machine archive Record announcements for the answering machine Record voice memos Opening the Answering Machine List You can open the answering machine list to check recordings messages voice m...

Page 349: ...COMfortel Contestador automático the new recordings are played back automatically in sequence after you open the answering machine list The latest recording is played first You can also enable or disable automatic playback from the answering machine list by pressing the Menu key and tapping on Ajustes 3 In the list field on the left above the answering machine list select one of the following opti...

Page 350: ...saved and free announcements for the answering machine Grabar nota de voz Starts the recording of a voice memo 4 Select a recording 5 Select one of the following options Starts the recording playback Sends the recording to the e mail address entered for e mail notifi cation Moves the recording to the archive Fetches the recording from the archive Marks the recording as already listened to Marks th...

Page 351: ...as grabaciones Displays all the entries saved in the answering machine list Solo mensajes Only displays the messages saved in the answering machine list Solo notas de voz Only displays the voice memos saved in the answering machine list Solo grabaciones directas Only displays the call recordings saved in the answering machine list Archivo Displays the answering machine list archive 3 Select a reco...

Page 352: ...l From the answering machine recordings can be forwarded via e mail with the settings made for e mail notification Proceed as follows Using the telephone Requirements Address of the e mail recipient entered in the Ajustes COMfortel Contestador automático Notificaciones de correo menu A configured e mail Outbox server entered in the Ajustes COMfortel Más Correo menu 1 Open the answering machine lis...

Page 353: ...e list Solo notas de voz Only displays the voice memos saved in the answering machine list Solo grabaciones directas Only displays the call recordings saved in the answering machine list Archivo Displays the answering machine list archive 3 Select a recording 4 Tap on Dialling from the Answering Machine List From the answering machine list you can initiate a callback to the caller who left the sel...

Page 354: ...grabaciones directas Only displays the call recordings saved in the answering machine list Archivo Displays the answering machine list archive Locuciones Displays the saved and free announcements for the answering machine Grabar nota de voz Starts the recording of a voice memo 3 Select a message 4 Tap on Deleting Recordings Messages Voice Memos and Call Recordings You can delete all the messages o...

Page 355: ...lo notas de voz Only displays the voice memos saved in the answering machine list Solo grabaciones directas Only displays the call recordings saved in the answering machine list Archivo Displays the answering machine list archive 3 Select the recording you want to delete 4 Tap on Note To delete all the entries messages voice memos and call recordings in the answering machine list simultaneously pr...

Page 356: ... Note For further information about the general procedures when assigning function keys see Function Keys LED signalling on the key red There is a dedicated connection to the answering machine red blinking A message is currently being recorded on the answering machine Simply pick up the receiver to take the call yellow The answering machine s capacity has exceeded the warning threshold yellow blin...

Page 357: ...isten to edit and delete voice memos like any other messages Recording Voice Memos Proceed as follows Using the telephone function key or Contestador automático 1 Select the answering machine list 2 In the list field on the left above the answering machine list select the Grabar nota de voz option 3 Record your voice memo Speak into the telephone s microphone Alternatively pick up the receiver and...

Page 358: ...s de voz option 3 Select a voice memo 4 Tap on 5 Select one of the following options Note The and buttons are only active while the recorded voice memo is being played back and not while the voice memo information is being played back Interrupts the recording playback Jumps backwards 5 seconds when the recording is being played back Ends the recording playback Jumps forwards 5 seconds when the rec...

Page 359: ...y the corresponding LED Proceed as follows by assigning the function key Using the Configuration Manager by selecting Nota de voz CA Using the telephone by selecting Nota de voz CA Notes The function can only be set up on a programmable function key that has an LED not on a touch function key For further information about the general procedures when assigning function keys see Function Keys LED si...

Page 360: ... Messaging E Mail and Instant Messaging This section describes how to set up e mail accounts It also tells you how to read and write e mails It also tells you how to send and receive instant messages with the Instant Messaging app Topics E Mail Account page 361 E Mail page 366 Instant Messaging page 369 ...

Page 361: ... dialogue in which you add create an account appears automatically the first time you open the e mail app Depending on your e mail provider you can create an account either automatically or manually Proceed as follows Using the telephone page Ajustes Cuentas Añadir cuenta 1 Tap on Correo 2 Enter the e mail address in the Dirección de correo entry field 3 Enter the password in the Contraseña entry ...

Page 362: ...ed as the sender for outgoing messages The Inbox of the e mail account is opened and the account is synchro nised You can now use this account to send and receive e mails 8 Tap on Siguiente Note If your e mail provider s settings cannot be applied automati cally tap on Configuración manual You will be given the information by your e mail provider or the system administrator e g Account type POP3 I...

Page 363: ...ification settings and server settings Ajustes generales Settings for names and signatures the Inbox check frequency etc Ajustes de notificaciones Specify how you are informed about incoming messages e g using sound Ajustes del servidor Settings for the server and the elements of an account that are to be synchronised for example contacts and calendar Note Please contact your e mail provider or sy...

Page 364: ... in the entry field The signature is added to outgoing messages 7 Only for Exchange ActiveSync accounts Tap on Extent of synchroni sation and select the time period during which e mails are to be retrieved by the server from the list field 8 Enable the Establecer cuenta como cuenta por defecto check box to define the account as the default account for outgoing e mails 9 Tap on Inbox check frequenc...

Page 365: ...check boxes to enable the synchroni sation of contacts and calendars Removing an E Mail Account You can remove an e mail account along with all the messages contacts and other data that belong to it from the telephone Proceed as follows Using the telephone 1 Tap on Ajustes Cuentas Correo 2 Tap on the account you want to delete 3 Press the Menu key and tap on Eliminar cuenta Note When you delete an...

Page 366: ...lished accounts Depending on the account settings you will see a message in the status line or hear a ringtone to tell you that an e mail has arrived Proceed as follows Using the telephone Requirements Set up e mail account 1 Tap on Correo This opens the most recently displayed folder 2 To open another account tap on Bandeja de entrada in the navigation bar and tap on the name of the account Note ...

Page 367: ...ed 4 You can now reply to the e mail or forward it Tap on or to respond to an e mail If you select all the other e mail recipients will receive your reply in addition to the sender Tap on to forward an e mail Note To mark an e mail as unread tap on To delete an e mail tap on The e mail reply opens so you can edit it see the section on E Mail and Instant Messaging 5 Tap on Enviar Writing and Sendin...

Page 368: ...eld Note While you are entering the e mail address the system displays suitable addresses from your contacts Tap on an address to transfer it 4 Enter the subject of the e mail in the Asunto entry field 5 In the Compose Mail entry field enter the text of the e mail 6 You can add other e mail recipients and attach files to your e mail Press the menu key and tap on Cc Bcc to add other e mail recipien...

Page 369: ... and COMmander 6000 R RX The PBXs must be running a firmware version as of 6 4A to support this app Configuring the Instant Messaging App the dialogue to configure the app will appear automatically before you write the first instant message Proceed as follows Using the telephone 1 Tap on Servicios de Exchange 2 Tap on Alternatively press the Menu key and tap on Ajustes 3 In the Envío por cuenta li...

Page 370: ...on Reading and Replying to an Instant Message The Instant Messaging app automatically retrieves new instant messages Depending on your settings a notification tone or the LED of the message key will notify you of incoming instant messages Proceed as follows Using the telephone Requirements Configured Instant Messaging app 1 Tap on Servicios de Exchange LED signalling on the message key off No entr...

Page 371: ...s de Exchange 2 Depending on the page displayed proceed as follows Conversation To open another conversation tap on then tap on the desired conversation in the message list Message list Tap on the desired conversation 3 Enter the message in the Mensaje entry field 4 Tap on Enviar Writing and Sending an Instant Message Proceed as follows Using the telephone Requirements Configured Instant Messaging...

Page 372: ...IP Firmware V2 8 Advanced Information V02 06 2017 E Mail and Instant Messaging Instant Messaging 2 Only for an opened conversation Tap on to display the message list 3 Tap on 4 Enter the message in the Mensaje entry field 5 Tap on Enviar ...

Page 373: ... messages e g to a substitute Note To use a standard VoIP account s voice mailbox functions you must make the settings specified by the VoIP provider see Settings Accounts Configuring the Voice Mailbox SIP Account Topics Voice Mailbox page 374 Automatic Operation page 378 Readiness page 380 Deputy Function page 383 Message Forwarding page 385 Notification via E Mail page 388 Remote Access page 390...

Page 374: ...ail fax box can be assigned to an individual subscriber or to a group In addition a subscriber can be granted permission for several voice mail fax boxes Important The voice mailbox function is only available for COMpact 4000 COMpact 5010 VoIP COMpact 5020 VoIP COMpact 5000 R COMpact 5200 R COMpact 5500R and COMmander 6000 R RX PBXs In some PBXs you will need to install another module available as...

Page 375: ...l Contestador automático Using the telephone page Ajustes COMfortel Contestador automático Switching automatic operation on off Using the telephone page Funciones Modo automático BV Switching readiness on off Using the telephone page Funciones Disponibilidad BV Switching deputy function on off Using the telephone page Funciones Sustituto BV Switching message forwarding on off Using the telephone p...

Page 376: ...Reproducción automática Note The Automatic replay of new recordings voice mailbox setting in the PBX s Configuration Manager refers to playing back messages by remote access and not via the telephone s message list New recordings start playing automatically as soon as you open the message list Información de llamada You are told when the call was received before the message is played Tono de separ...

Page 377: ... The Automatic replay of new recordings voice mailbox setting in the PBX s Configuration Manager refers to playing back messages by remote access and not via the telephone s message list New recordings start playing automatically as soon as you open the message list Información de llamada You are told when the call was received before the message is played Tono de separación You will hear a tone a...

Page 378: ...omatic Operation If you have used VMB readiness to switch a voice mail fax box on or off independently of the PBX configuration you can use this function to reset the box to the PBX configuration and the state of readiness specified there Proceed as follows Using the telephone function key or Funciones Modo automático BV Número de teléfono BV Enter the voice mailbox number Function Key for Automat...

Page 379: ...urther information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Proceed as follows by assigning the function key Using the Configuration Manager by selecting Modo automático BV Using the telephone by selecting Modo automático BV LED signalling on the key green The function key has a defined assi...

Page 380: ...ction key Readiness Before the voice mail fax box can accept calls and record messages its readiness must be enabled The box s readiness cannot be simply switched on permanently You can use temporary readiness to switch the box using the PBX configurations e g switch from day to night Note You can also switch readiness on and off remotely Proceed as follows Using the telephone function key or Func...

Page 381: ...ey specifically assigned for Disponibilidad BV to enable disable or switch the readiness state of a previously defined voice mail fax box In addition when functions are assigned on the first key level the status of the function is indicated by the corresponding LED LED signalling on the key green The readiness of a voice mail fax box that is defined as permanently enabled is permanently switched o...

Page 382: ...r further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Operación decide each time a key is pressed Disponibilidad Selection of the account Cuenta permanente permanently enable the box temporal temporarily enable the box until the configuration is switched by the PBX Número de teléfon...

Page 383: ...e mailbox To do this the caller dials 1 during the announcement or recording phase You have to include this information You can reach my deputy by dialling the digit 1 in the announcement yourself by recording it in your own announcement Proceed as follows Using the telephone function key or Funciones Sustituto BV Requirements The deputy function has been configured for the voice mailbox in the PB...

Page 384: ... deputy function for a previously defined voice mailbox In addition when functions are assigned on the first key level the status of the function is indicated by the corresponding LED Proceed as follows by assigning the function key Using the Configuration Manager by selecting Sustituto BV Using the telephone by selecting Sustituto BV Notes For further information about the general procedures when...

Page 385: ...d Cuenta Selection of the system telephony account Número de teléfono BV Enter phone number of the voice mailbox which is to be switched with the function key Sustituto Enter the deputy s number Message Forwarding The message forwarding function means you can be notified by the voice mailbox set up for the phone number configured on the PBX when new messages arrive Proceed as follows Using the tel...

Page 386: ...rding Press the key generally assigned for Reenvío BV to enable disable or switch message forwarding for a voice mailbox that has not yet been selected Press the key generally assigned for Reenvío BV to enable disable or switch message forwarding In addition when functions are assigned on the first key level the status of the function is indicated by the corresponding LED LED signalling on the key...

Page 387: ...phone by selecting Reenvío BV Notes For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Cuenta Selection of the system telephone account Número de teléfono Number of the voice mailbox which is to be switched with the function key Número de teléfono BV Enter the substitute s numb...

Page 388: ...ws Using the telephone function key or Funciones Correo BV Requirements The outgoing mail server has been configured for the voice mail fax box in the PBX E mail transfer has been configured for the voice mail fax box in the PBX Operación Switch notification via e mail on or off Número de teléfono BV Enter the voice mailbox number Function Key for Notification via E Mail Press the key generally as...

Page 389: ...unction key Using the Configuration Manager by selecting Correo BV Using the telephone by selecting Correo BV Notes For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Operación decide each time a key is pressed Cuenta Selection of the system telephony account LED signalling on ...

Page 390: ...e Access Proceed as follows Using the telephone function key or Funciones Consulta remota BV Operación Switch remote access on or off Número de teléfono BV Enter voice mailbos number Performing Remote Access Remote access is used to access and operate the voice mailbox from an internal telephone or from an external telephone Proceed as follows Using a character string on an external telephone Usin...

Page 391: ...s and press This starts the remote access procedure You are led through the remote access menu with the help of various announcements 4 Execute remote access by entering the following digits 0 Opens the Help menu 1 Opens the main menu 2 Replays new messages 3 Replays all the messages 4 Jumps back to the previous message 5 Repeats the message currently being replayed 6 Jumps to the next message 7 D...

Page 392: ...uncement 5 Repeats the announcement currently being played 6 Jumps to the next announcement 7 Selects the announcement that is currently being played so you can change it or record it Press to save your announcement or to exit the function 30 Disables message forwarding 31 Enables message forwarding 70 Deletes all messages and voice memos 99 Records a voice memo Disconnect Ends remote access Note ...

Page 393: ...d on the first key level the status of the function is indicated by the corresponding LED Proceed as follows by assigning the function key Using the Configuration Manager by selecting Consulta remota BV Using the telephone by selecting Consulta remota BV Notes For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function k...

Page 394: ...ware V2 8 Advanced Information V02 06 2017 Voice Mailboxes on the PBX Voice Mailbox Cuenta Selection of the system telephony account Número de teléfono BV Enter the phone number of the voice mailbox which is to be switched with the function key ...

Page 395: ...recording is assigned the number 1 You can return the call of someone who has called you directly from the message list From the message list you can also access the following functions Call up the voice mailbox archive Record announcements for the voice mailbox Record memos Message list of the fax box The message list of the fax box is where the messages received by the fax box with the time and ...

Page 396: ... Using the telephone function key or Funciones Abrir BV Note If a new recording is present you can also open the message list by tapping on in the Status Info widget 1 Press the Message key This displays the available lists this function is skipped if the other lists are empty LED signalling on the message key Off No recordings present Red blinking New recordings are present The fill level of a vo...

Page 397: ...nu key and tapping on Ajustes 3 In the list field on the left above the message list select one of the following options Todas las grabaciones Displays all the entries saved in the message list Solo mensajes Displays only the messages saved in the message list Solo notas de voz Displays only the voice memos saved in the message list Archivo Displays the voice mailbox archive Locuciones Displays th...

Page 398: ... suitable app on your telephone see chapter Introduction to the Telephone Apps All Apps Installing Additional Apps Fetches the recording from the archive Marks the recording as already listened to Marks the recording as new Deletes the displayed recording To delete all the recordings apart from the announcements from the message list press the Menu key and tap on Borrar todos los mensajes then tap...

Page 399: ... the following options Todos los fax Displays all telefaxes saved in the message list Fax enviados Displays only the sent telefaxes Fax recibidos Displays only the received telefaxes Archivo Displays the archive of the fax box 4 Select a message 5 Select one of the following options Red No new messages are present Only recordings that have already been listened to are present The fill level of a f...

Page 400: ...ays all the entries saved in the message list Solo mensajes Displays only the messages saved in the message list Solo notas de voz Displays only the voice memos saved in the message list Archivo Displays the voice mailbox archive Fetches the telefax from the archive Marks the telefax as already downloaded Marks the telefax as new Deletes the displayed telefax To delete all telefaxes from the messa...

Page 401: ...lowing options Note The and buttons are only active while the recorded voice memo is being played back not while the call information is being played back Distributing Messages The messages in a voice mail fax box can be distributed to other voice mail fax boxes Interrupts the recording playback Jumps backwards 5 seconds when the recording is being played back Ends the recording playback Jumps for...

Page 402: ...sage list Solo notas de voz Displays only the voice memos saved in the message list Archivo Displays the voice mailbox archive Locuciones Displays the saved and free announcements for the voice mailbox Grabar nota de voz Starts the recording of a voice memo 3 Only for fax boxes In the list field on the left above the message list select one of the following options Todos los fax Displays all telef...

Page 403: ...oceed as follows Using the telephone 1 Open the voice mailbox s message list 2 In the list field on the left above the message list select one of the following options Todas las grabaciones Displays all the entries saved in the message list Solo mensajes Displays only the messages saved in the message list Solo notas de voz Displays only the voice memos saved in the message list Archivo Displays t...

Page 404: ...s follows Using the telephone Requirements The outgoing mail server has been configured for the voice mail fax box in the PBX E mail transfer has been configured for the voice mail fax box in the PBX Received telefax 1 Open the message list of the fax box 2 In the list field on the left above the message list select one of the following options Todos los fax Displays all telefaxes saved in the mes...

Page 405: ...n the message list of the voice mail fax box 2 Only for voice mailboxes In the list field on the left above the message list select one of the following options Todas las grabaciones Displays all the entries saved in the message list Solo mensajes Displays only the messages saved in the message list Solo notas de voz Displays only the voice memos saved in the message list Archivo Displays the voic...

Page 406: ... message you want to delete 5 Tap on The message is deleted Note To delete all the recordings messages and voice memos from the message list at the same time press the Menu key tap on Borrar todos los mensajes and then tap on OK Function Key for Opening a Message List Press the key generally assigned for Abrir BV to open a list of the voice mail fax boxes that are assigned to that key Press the ke...

Page 407: ...Cuenta LED signalling on the key red A connection to the specified voice mail fax box is present red blinking Only for voice mailboxes A message is currently being recorded in the specified voice mailbox Simply pick up the receiver to take the call yellow The fill level of the specified voice mail fax box has exceeded the warning threshold yellow blinking The specified voice mail fax box is full g...

Page 408: ...600 IP Firmware V2 8 Advanced Information V02 06 2017 Voice Mailboxes on the PBX Message List Selection of the system telephony account Número de destino Enter the phone number of the box which is to be switched with the function key ...

Page 409: ...ou can store a maximum of 10 of your own announcements for each voice mailbox Recording an Announcement Proceed as follows Using the Configuration Manager on the PBX see Advanced Infor mation for the PBX Using the telephone 1 Press the Message key 2 Select the message list for the voice mailbox 3 In the list field on the left above the message list select the Locuciones option 4 Select a free anno...

Page 410: ...the recorded announcement or listening to it again To set the new announcement as the default announcement tap on If you press the announcement is no longer used as the default announcement Recordings whose recording time is shorter than 3 seconds are not saved Switching Your Own Announcement On Off Proceed as follows Using the Configuration Manager on the PBX see Advanced Infor mation for the PBX...

Page 411: ... 5 Tap to use this announcement instead of the PBX s default announcement to switch off this announcement and replace it with the PBX s default announcement The selection you make here is then used by the PBX Note If you have not recorded and enabled your own announcement the PBX s default announcement is played when a call is received Deleting an Existing Announcement Proceed as follows Using the...

Page 412: ...ation V02 06 2017 Voice Mailboxes on the PBX Announcements 2 Select the message list for the voice mailbox 3 In the list field on the left above the message list select the Locuciones option 4 Select the announcement you want to delete 5 Tap on to delete the recording ...

Page 413: ...st recording is assigned the number 1 You can listen to edit and delete voice memos like any other messages Recording Voice Memos Proceed as follows Using the telephone function key or 1 Select the message list for the voice mailbox 2 In the list field on the left above the message list select the Grabar nota de voz option 3 Record your voice memo Speak into the telephone s microphone Alternativel...

Page 414: ...Open the voice mailbox s message list 2 In the list field on the left above the message list select the Solo notas de voz option 3 Select a voice memo 4 Tap on 5 Select one of the following options Interrupts the recording playback Jumps backwards 5 seconds when the recording is being played back Ends the recording playback Jumps forwards 5 seconds when the recording is being played back Deletes t...

Page 415: ...uting Voice Memos You can distribute the voice memos in one voice mailbox to other voice mailboxes Proceed as follows Using the telephone 1 Open the voice mailbox s message list 2 In the list field on the left above the message list select the Solo notas de voz option 3 Select a voice memo 4 Tap on and enter a phone number 5 Select one of the following options mover Moves the voice memo to the sel...

Page 416: ...x s message list 2 In the list field on the left above the message list select the Solo notas de voz option 3 Select the voice memo you want to delete 4 Tap on Note To delete all the recordings messages and voice memos from the message list at the same time press the Menu key tap on Delete all messages and then tap on OK Function Key for Recording Voice Memos Press the key generally assigned for N...

Page 417: ...ing the Configuration Manager by selecting Nota de voz BV Using the telephone by selecting Nota de voz BV Notes The function can only be set up on a programmable function key that has an LED not on a touch function key For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Cuenta S...

Page 418: ...18 COMfortel 1400 IP 2600 IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 Voice Mailboxes on the PBX Voice Memos phone number of the voice mailbox which is to be switched with the function key ...

Page 419: ... deleting them can be moved to the archive Moving a Message into an Archive Proceed as follows Using the telephone 1 Open the message list of the voice mail fax box 2 Tap on the message 3 Tap on to move the message into the archive Opening an Archive Proceed as follows Using the telephone 1 Open the message list of the voice mail fax box 2 In the list field on the left above the message list selec...

Page 420: ...e a message from the archive to the inbox tap on the message and then tap on Deleting Messages from the Archive Proceed as follows Using the telephone 1 Open the message list of the voice mail fax box 2 In the list field on the left above the message list select the Archivo option 3 Tap on the message 4 Tap on to delete the message ...

Page 421: ... PBXs page 422 Accounts page 471 Network page 498 Sound page 524 Display page 535 Apps Running Services and Storage Use page 546 Emergency numbers page 548 Location page 550 File Manager page 553 IP Camera page 555 Permissions page 568 Security page 577 Language on the Telephone page 584 App Accounts page 585 Date and Time page 588 Telephone Information page 593 External Control page 595 ...

Page 422: ...es of telephone connections may extremely cheap if not free of charge Some providers give the impression that Internet telephony is totally free of charge However it is important to research the actual costs incurred by checking the tariff tables of the particular provider As the connection to a land line connection is established over a gateway the location of the gateway may affect any charges a...

Page 423: ...5000 R COMpact 5200 R COMpact 5500R COMmander 6000 R RX COMmander Basic 2 19 COMmander Business 19 Moreover the telephone can also be used as a standard VoIP telephone in the following PBXs COMpact 3000 analog ISDN VoIP To support the system telephone the PBX needs at least the following firmware versions COMpact 5010 VoIP COMpact 5020 VoIP COMmander Basic 2 19 COMmander Business 19 4 2F COMpact 4...

Page 424: ...ntralitas Crear proveedor centralita A new provider PBX will be created and added to the providers and PBXs list For this purpose a profile can be downloaded from the Internet Provider profiles Nuevo Importación Requirements Existing Internet connection Provider files with data of various providers can be imported from the Internet Note The access data provided via online configuration is a non bi...

Page 425: ...he profile itself will not be saved Borrar The selected provider PBX will be deleted Management Telephone Providers and PBXs Proceed as follows Using the telephone page Ajustes Proveedores y centralitas Crear proveedor centralita A new provider PBX will be created and added to the providers and PBXs list For this purpose a profile can be downloaded from the Internet Borrar todos los proveedores ce...

Page 426: ...er PBX or to reregister all accounts Settings Configuration Manager Providers and PBXs Proceed as folllows Using the Configuration Manager page Ajustes Proveedores y centralitas Configurar Provider Nombre Enter provider or PBX name Tipo Requirements int Auerswald PBX sub system IPv4 profile not selected Proveedor VoIP internet Selects VoIP provider as the type Centralita Selects PBX as the type ...

Page 427: ... is an interface that enables a computer or a network component access to a computer network Setting the network interface type allows you to operate the telephone on different networks for example VLANs or VPNs Red predeterminada Default network is used VPN VPN is used Registrador The registrar is the IP address or URL that you receive from your VoIP provider for login Important Every port openin...

Page 428: ...et up in the provider s PBX s configuration REGISTER requests are sent to the registrar Additional entries must be made Dirección del registrador Enter registrar address as IP address or URL Puerto de registrador 1 65535 Enter registar port Margen de tiempo para el registro min 1 60 Enter registration interval Proxy de salida The outbound proxy is an intermediate server that processes all VoIP req...

Page 429: ...der Overviews Ports NAT NAT Network address translation converts an IP address of an e g private network into an IP address of the public network All computers that commu nicate with each other within a private network receive Internet access via only one IP address The internal IP addresses of the private network are not accessible for the Internet SIP NAT Traversal If NAT traversal is switched o...

Page 430: ...al is performed by the provider PBX The SIP request also contains an rport part in which the IP addresses used here local public are transported Desactivado NAT traversal is not performed by the provider PBX The router which connects the Local Area Network with the Internet should be a properly functioning SIP aware router which performs NAT traversal Activado con uso de STUN NAT traversal is perf...

Page 431: ... the appropriate security measures Desactivado NAT traversal is not performed by the provider PBX The router which connects the Local Area Network with the Internet should be a properly functioning SIP aware router which performs NAT traversal Activado con uso de STUN NAT traversal is performed by the provider PBX To do this you must also specify a STUN server NAT Keep Alive Keep alive maintains t...

Page 432: ...mend you reduce the value e g to 180 STUN server A STUN server provides subscribers on a private network information on request This information includes the IP address and port outside their private network that is considered as the source of their data This infor mation is entered in the requests instead of the actual private IP address port IP URL del servidor STUN Enter STUN server IP URL Puer...

Page 433: ... necessary SIP Puerto SIP 1 65535 The SIP port is a port on the local system that is used as a starting point for the SIP transfer Notes The SIP port must be different for each provider PBX You find an overview of the PBX ports in the Configuration Manager of the PBX under Overviews Ports Enter SIP port SIP Session Timer The SIP session timer regularly verifies if the call connection still exists ...

Page 434: ... Tipo de servidor Servidor SIP por defecto Server for the normal system telephone operation Servidor Broadsoft Server for providers with Broadsoft certification ESTOS CSTA ECSTA Server for the use of uaCSTA Session Initiation Protocol Security SIPS Requirements SIP account A certificate saved on the hard disk Important If you are using this on the PBX the PBX specifies the encryption method The PB...

Page 435: ...nt in the telephone so that the root certificate can be verified Set PBX Account Huella dactilar para certificado SIPS Enter fingerprint Set SIP account Importar certificado Import certifcate from the hard disk Importar certificado Importación Import certificate Borrar Delete certificate Estructura de la URL SIPS Encryption of SIPS via TLS SIP TLS Encryption of SIP via TLS Desactivar comprobación ...

Page 436: ... information and results in a better data throughput rate in a well functioning network e g on a LAN UDP is used e g for the DNS Domain Name Server TCP Transmission Control Protocol is a transport protocol that segments data into packets up to a specified size and reliably sends these individual data packets in the correct sequence to the recipient address In this process every data packet sent mu...

Page 437: ...d voice data The DTMF signals are filtered out of the voice data You hear a confir mation tone to confirm that the DTMF signals have been sent successfully Inband DTMF signals sent through the audio channel The telephone uses the same channel DTMF tones to transfer DTMF signals and voice data Fuera de banda según RFC2833 The telephone uses different channels to transfer DTMF signals and voice data...

Page 438: ...as priority level 2 and Codec iLBC has priority level 3 Máxima compresión Codec iLBC has priority level 1 Codec G 722 has priority level 2 and Codec G 711 has priority level 3 Forzar G711 Codec G 711 is required Música de espera Requirements int Auerswald PBX sub system IPv4 profile not selected When putting a caller on hold music on hold will be played Búfer de jitter ms 40 160 The size of the ji...

Page 439: ...ual settings Desactivado Forces de activation of call data encryption by SRTP The connection is not established if the call partner VoIP provider other PBX in the sub system operation external VoIP subscriber requires call data to be encrypted by SRTP Preferido Switches on negotiation for the encryption of call data by SRTP When a call is made the call partner will be asked if encryption is possib...

Page 440: ...internal and external will be applied when a call comes in In addition you can forward an incoming call to an external telephone number without having to dial the exchange line access number Número de acceso a línea externa Requirements Selected type Centralita page Settings Providers PBXs Provider Note After you dial the exchange line access number the external dial tone indicates that an externa...

Page 441: ...on the PBX the keypad sequences are predefined by the PBX The PBX overwrites any keypad sequences you have entered manually Note When selecting the type Proveedor VoIP internet under Ajustes Proveedores y centralitas Configurar Proveedor Tipo some keypad sequencens and the exchange line access number are not available Enter keypad sequence The following keypad sequences for PBX operation are avail...

Page 442: ...ll be searched Two different phone numbers can be transmitted The actual phone number of the caller screened number network provided number and a number self selected by the caller unscreened number user provided number If a network provided number is extracted from the SIP message functions such as Call Through can be used Tipo de análisis Predeterminado Selects an evaluation method for phone num...

Page 443: ...tions are unsuccessful you can also define your own method of evaluating a phone number within certain limits Notes The phone number to be evaluated should preferably be canonical 445306 or 00445306 Otherwise it is not used for evaluation The designations used for the settings match the designations used in Wireshark Network Provided Number Network verified incoming phone number The sequence enter...

Page 444: ...fer the call Note The telephone automatically converts called phone numbers into this format when it makes calls via the provider If you dial a number without a prefix the local area code therefore applies Ajustes Cuentas Prefijo de país y local With country and area code 0044 5306 The called phone number is sent to the provider along with its entire country code e g 0044 Con prefijos de país y lo...

Page 445: ...h its entire country code e g 0044 Con prefijos de país y local 44 5306 Your own phone number is sent to the provider with a plus sign and the entire country code e g 44 Con prefijos de país y local 44 5306 Your own phone number is sent to the provider with a shortened country code without interna tional prefix number e g 44 Con prefijo 05306 Your own phone number is sent to the provider without a...

Page 446: ... to the provider in the Display text field En el nombre de usuario Your own external number which is to be transmitted to the called phone number is transferred to the provider in the Username field Según RFC3325 con P Asserted Identity Your own external number which is to be transmitted to the called phone number is transferred to the provider in the P Asserted Identity field Según RFC3325 con P ...

Page 447: ...must be set into the alert info header http my server com my_ringtone mp3 Subsequently the link is evaluated in two different ways Here it is checked if the text that for example signalises door calls is found in the alert info header If this is applicable the ringtone that was configured for door calls is played If the call is not assigned to a specific call type and also no other ringtone is con...

Page 448: ...eter purpose must be set on icon http my server com my_image jpg purpose icon This will also work for webcam images Additionally it can be entered in which time intervals the image shall be reloaded For this the parameter refresh is used The entered value equals the repetition interval in milli seconds http my server com my_webcam jpg purpose icon refresh 333 Webcams can also be used without enter...

Page 449: ...rver Enter domain The domain also known as a SIP domain or SIP realm is required for the VoIP address The VoIP address of a subscriber consists of the VoIP number and the domain separated by the character subscriber domain Tipo de puerto de red A network interface is an interface that enables a computer or a network component access to a computer network Setting the network interface type allows y...

Page 450: ...gistrar is disabled An internal network is usually protected from external manipulation by for example a firewall integrated in the router Without NAT Keep Alive the firewall s security functions will defend you against attempted accesses from the Internet That is why you may need to set up port forwarding for incoming SIP packets in the router for the Puerto SIP set up in the provider s PBX s con...

Page 451: ...on Requirements Set DNS server Desactivado Disables the outbound proxy Asignar automáticamente Automatically determines an outbound proxy Asignar manualmente Enables you to enter an outbound proxy If the Asignar manualmente option has been selected additonal entries must be made Outbound proxy IP URL Enter outbound Proxy IP URL Puerto del proxy de salida 1 65535 Enter outbound proxy port Note You ...

Page 452: ...der Overviews Ports Enter SIP port SIP Session Timer The SIP session timer regularly verifies if the call connection still exists The telephone PBX cannot recognize if the provider interrupts the call connection Intervalo para SIP Session Timer min 5 6 Indicates after how many minutes the SIP session timer should check the call connection Note The enabling of the SIP session timer can cause increa...

Page 453: ...on a LAN UDP is used e g for the DNS Domain Name Server TCP Transmission Control Protocol is a transport protocol that segments data into packets up to a specified size and reliably sends these individual data packets in the correct sequence to the recipient address In this process every data packet sent must be resent until it has been confirmed as arrived In order to make sure this happens a lar...

Page 454: ... tions are encrypted The connection setup and termination and also signalling are encrypted with SIPS The call data is encrypted with SRTP Note If you have saved a root certificate for encrypting calls in your PBX this is uploaded automatically to the telephone You must enter the root certificate fingerprint in the telephone so that the root certificate can be verified Set PBX Account Huella dacti...

Page 455: ... the Internet SIP NAT Traversal If NAT traversal is switched on and a query is sent from a local IP address to the public network the sending IP address is swapped with the public IP address This function is performed in the reverse direction for the reply Requirements Set DNS server STUN server set up for the provider PBX if the Activado con uso de STUN option has been selected If the Activado op...

Page 456: ...lected if there are problems with unilateral call connections a STUN server should be used enabled when you are using STUN RTP NAT Traversal If NAT traversal is switched on and a query is sent from a local IP address to the public network the sending IP address is swapped with the public IP address This function is performed in the reverse direction for the reply Requirements Set DNS server STUN s...

Page 457: ... subscribers on a private network information on request This information includes the IP address and port outside their private network that is considered as the source of their data This infor mation is entered in the requests instead of the actual private IP address port IP URL del servidor STUN Enter STUN server IP URL Puerto del servidor STUN 1 65535 Enter STUN server port STUN server query i...

Page 458: ...ive is enabled and an additional entry must be made NAT keep alive interval sec 15 255 Enter NAT keep alive interval Note Some providers lock accounts if the Intervalo NAT Keep Alive s is too short As a rule this is reported with error message 503 during SIP registration If this problem occurs we recommend you reduce the value e g to 180 RTP Codecs A codec is a method that encodes digitises analog...

Page 459: ...s priority level 1 Codec G 711 has priority level 2 and Codec iLBC has priority level 3 Máxima compresión Codec iLBC has priority level 1 Codec G 722 has priority level 2 and Codec G 711 has priority level 3 Forzar G711 Codec G 711 is required Música de espera Requirements int Auerswald PBX sub system IPv4 profile not selected When putting a caller on hold music on hold will be played Señalización...

Page 460: ...signals sent through the audio channel The telephone uses the same channel DTMF tones to transfer DTMF signals and voice data Fuera de banda según RFC2833 The telephone uses different channels to transfer DTMF signals and voice data The DTMF signals are filtered out of the voice data Búfer de jitter ms 40 160 The size of the jitter buffer shows how many RTP packets can be buffered to bridge or com...

Page 461: ...call data to be encrypted by SRTP Preferido Switches on negotiation for the encryption of call data by SRTP When a call is made the call partner will be asked if encryption is possible If so the call data will be encrypted and then transmitted if not the call data will not be encrypted Obligatorio Forces activation of call data encryption by SRTP The connection is not established if the call partn...

Page 462: ...roviders PBXs Provider Note After you dial the exchange line access number the external dial tone indicates that an external line is free The external number can then be dialled You can also request an exchange line from the telephony app Tap on to display the list of external contacts and dial an external account public exchange Tap on to display the list of internal contacts Only internal teleph...

Page 463: ...hange line access number are not available Enter keypad sequence The following keypad sequences for PBX operation are available Captura The keypad sequence is required to carry out pick ups on PBXs where a pick up sequence is mandatory for this function Information from SIP notify messages are not taken into consideration Aviso InterCom The keypad sequence is required to make an InterCom announcem...

Page 464: ...uation method for phone numbers which will work for most providers Standard use From headers as screened number Selects an evalu ation method for phone numbers which will work for most providers The user provided number corresponds to CLIP no screening of the header From will be taken over into the network provided number The phone numbers can for example be used for Call Through via VoIP Caution ...

Page 465: ...nations used in Wireshark Network Provided Number Network verified incoming phone number The sequence entered in the invite is searched for the phone number which can be analysed User Provided Number Non verified incoming phone number corre sponds to CLIP no screening The sequence entered in the invite is searched for the phone number which can be analysed Optional is not transferred by all provid...

Page 466: ...ocal Con prefijos de país y local 0044 5306 The called phone number is sent to the provider along with its entire country code e g 0044 Con prefijos de país y local 44 5306 The called phone number is sent to the provider with a plus sign and the entire country code e g 44 Con prefijos de país y local 44 5306 The called phone number is sent to the provider with a shortened country code without inte...

Page 467: ...er is sent to the provider without a country code Solo número de abonado MSN número principal DDI Only your own connection number MSN DDI main number DDI is to sent to the provider Solo extensión DDI Only your own Direct Dial In DDI is sent to the provider Método para ocultar el número Calling line identity restriction by the provider with or without display text No display text If calling line id...

Page 468: ...rred to the provider in the P Asserted Identity field Según RFC3325 con P Preferred Identity Your own external number which is to be transmitted to the called phone number is transferred to the provider in the P Preferred Identity field Personalizar Uses user defined settings for number presentation Notes The Personalizar option requires additional settings From Settings for setting up the From he...

Page 469: ...ert info header If this is applicable the ringtone that was configured for door calls is played If the call is not assigned to a specific call type and also no other ringtone is configured for example in the contacts ringtone for exchange line or the group to that the call is assigned to it is attempted to load and play the audio file within 3 seconds If this is not possible the default ringtone w...

Page 470: ... also work for webcam images Additionally it can be entered in which time intervals the image shall be reloaded For this the parameter refresh is used The entered value equals the repetition interval in milli seconds http my server com my_webcam jpg purpose icon refresh 333 Webcams can also be used without entering a value for this parameter After 3 and 10 seconds the phone reloads the image If it...

Page 471: ...sword The registered connection usually becomes active within a few minutes and can be used very soon after that The Account overview under Ajustes Cuentas shows two different types of account Own accounts These are your own telephone accounts that you created on the telephone or by using its Configuration Manager with the VoIP provider or on a PBX PBX accounts These are additional accounts create...

Page 472: ...nfiguration Manager Accounts Proceed as follows Using the Configuration Manager page Ajustes Cuentas Nuevo Requirements At least one configured provider PBX Knowledge of the internal number for the telephone entered in the PBX configuration or the user name assigned by the VoIP provider Knowledge of the password entered in the PBX configuration or assigned by the VoIP provider Knowledge of the Aut...

Page 473: ...e device in the telephone The selected account will be deleted Management Telephone Accounts Proceed as follows Using the telephone page Ajustes Cuentas Crear cuenta A new account will be added to the account list Borrar todas las cuentas All accounts in the list will be deleted Note Touch and hold the account name to individually delete edit register the account or set it as default Registrar cue...

Page 474: ...count name to register the account An account can have the following statuses disabeld is being registered successfully registered could not be registered registered at this account as system telephone Settings Configuration Manager Account Proceed as follows Using the Configuration Manager page Ajustes Cuentas Configurar Account settings Nombre de cuenta Enter account name Uso ...

Page 475: ...nd also the prefixes entered for this account are overwritten by the PBX Telephone is system telephone at the account The telephone can be used as a system telephone on no more than one account and control the following functions on the PBX External line transfer Boss secretary function Targeted exchange line access Group Group function off Configuration Switchover Relay Call forwarding for extern...

Page 476: ...e PBX needs at least the following firmware versions COMpact 5010 VoIP COMpact 5020 VoIP 4 2E COMpact 5000 5200 5500 R 6 2A COMmander 6000 R RX 6 0C Cuenta por defecto predeterminado Note To use a different account than the default account for a single call pick up the receiver or press the hook key Tap on the Cuenta VoIP field in the dial window and select the account from the list This account w...

Page 477: ...ne as default account Nombre de usuario Requirements Knowledge of the internal number for the telephone entered in the PBX configuration or the user name assigned by the VoIP provider Enter username username of the VoIP provider or if the telephone is connected to the PBX the internal number MSN that is entered in the configuration of the PBX Contraseña Requirements Knowledge of the password enter...

Page 478: ...owledge of the Authentication ID assigned by the VoIP provider if required Enter authentication ID If the VoIP provider did not assign an authentication ID or the telephone is connected directly to the PBX no entry must be made Proveedores y centralitas Requirements At least one provider PBX profile has already been set up Note Some providers PBXs are already pre configured in the factory settings...

Page 479: ...the VoIP provider Note If you assigned a DDI main number in the Configuration Manager under Settings Accounts Configure Numbers Configure you must also enter the DDI number for the telephone in the entry filed Número de teléfono and select DDI Direct Dial In in the list field Tipo de número The DDIs are assigned by the provider Tipo de línea Note If you select the Troncal SIP connection type you m...

Page 480: ... number assigned by the provider The country code can be entered directly in the Prefijo de país field with 00 and a maximum of six digits However this entry is overwritten as soon as a different country is selected Lista para luces de ocupado BLF BLF Resource List Subscription is a SIP function For every VoIP account that has Direct Dial In numbers DDI numbers a Resource List Subscription can be ...

Page 481: ...thout anyone actively accepting the call If the InterCom desti nation is a single telephone the microphone can additionally to the loudspeaker be switched on InterCom hands free so that the caller can speak to a person at the InterCom destination Requirements The telephone is not a system telephone on the PBX InterCom announcement or InterCom hands free calling can be performed at the correspondin...

Page 482: ... number will be added to the account Nombre Enter a phone number name Número de teléfono Enter the phone number without area codes or the user part of the SIP URI The user part is the character string in front of the character Línea predeterminada internal number MSN Troncal SIP DDI or MSN Número de teléfono por defecto Subscriber number is used as default for outgoing calls Tipo de número only ac...

Page 483: ...ses the call acceptance rules configured for the answering machine Aceptación de llamadas Locución y grabación At the end the caller hears the selected announcement and can then leave a message on the answering machine Solo locución At the end the caller hears the selected announcement however they cannot leave a message on the answering machine No aceptar llamadas The call from this caller is not...

Page 484: ...eléfono del buzón de voz Enter voice mailbox number Note Each status message is assigned a phone number to enable you to identify the associated voice mailbox You must enter the a phone number to ensure that the status message is uniquely assigned to a single voice mailbox This phone number does not have to match the phone number you use to listen to messages Número de teléfono para recuperar mens...

Page 485: ... VoIP providers do not send status messages until they have been explicitly requested by the telephone Disable this option if the VoIP provider sends status messages without you having to request them Número de teléfono de la suscripción de IME Enter MWI subscription number Buzón de voz personal Mailbox is used as personal mailbox for this account Note If a VoIP account has several voice mailboxes...

Page 486: ...s Cuentas Account settings Uso The PBX can use this account for external calls Nombre de cuenta Enter account name Proveedores y centralitas Requirements At least one provider PBX profile has already been set up Note Some providers PBXs are already pre configured in the factory settings In total you can configure up to 10 providers PBXs Select the provider PBX Teléfono de sistema ...

Page 487: ...ne can be used as a system telephone on no more than one account and control the following functions on the PBX External line transfer Boss secretary function Targeted exchange line access Group Group function off Configuration Switchover Relay Call forwarding for external subscribers Announcement before answering for group Door function To operate this as a system telephone you require one of the...

Page 488: ...eiver or press the hook key Tap on the Cuenta VoIP field in the dial window and select the account from the list The adoption of the default account from the PBX is possible as of firmware 6 6 PBX and 2 4 VoIP telephones The telephone sets the account for the direct exchange line as default account Nombre de usuario Requirements Knowledge of the internal number for the telephone entered in the PBX...

Page 489: ...uration of the PBX If no password was entered in the PBX no entry must be made ID de autenticación The authentication ID authentication identification is assigned by some VoIP providers when you configure an account You need this ID to access the account Requirements Knowledge of the Authentication ID assigned by the VoIP provider if required Enter authentication ID If the VoIP provider did not as...

Page 490: ...er the VoIP number assigned by the provider The country code can be entered directly in the Prefijo de país field with 00 and a maximum of six digits However this entry is overwritten as soon as a different country is selected Tipo de línea Note If you select the Troncal SIP connection type you must then enter a DDI main number Línea predeterminada Corresponds to a PTMP connection with several int...

Page 491: ... number in the Configuration Manager under Settings Accounts Configure Numbers Configure you must also enter the DDI number for the telephone in the entry filed Número de teléfono and select DDI Direct Dial In in the list field Tipo de número The DDIs are assigned by the provider Lista para luces de ocupado BLF BLF Resource List Subscription is a SIP function For every VoIP account that has Direct...

Page 492: ...thout anyone actively accepting the call If the InterCom desti nation is a single telephone the microphone can additionally to the loudspeaker be switched on InterCom hands free so that the caller can speak to a person at the InterCom destination Requirements The telephone is not a system telephone on the PBX InterCom announcement or InterCom hands free calling can be performed at the correspondin...

Page 493: ...o A new number will be added to the account Nombre Enter a phone number name Número de teléfono Enter the phone number without area codes or the user part of the SIP URI The user part is the character string in front of the character Línea predeterminada internal number MSN Troncal SIP DDI or MSN Número de teléfono por defecto Subscriber number is used as default for outgoing calls Tipo de número ...

Page 494: ...ses the call acceptance rules configured for the answering machine Aceptación de llamadas Locución y grabación At the end the caller hears the selected announcement and can then leave a message on the answering machine Solo locución At the end the caller hears the selected announcement however they cannot leave a message on the answering machine No aceptar llamadas The call from this caller is not...

Page 495: ...de Nombre del buzón de voz Enter the name Número de teléfono del buzón de voz Enter voice mailbox number Note Each status message is assigned a phone number to enable you to identify the associated voice mailbox You must enter the a phone number to ensure that the status message is uniquely assigned to a single voice mailbox This phone number does not have to match the phone number you use to list...

Page 496: ...ored and signalled via the message key LEDs Note Some VoIP providers do not send status messages until they have been explicitly requested by the telephone Disable this option if the VoIP provider sends status messages without you having to request them Número de teléfono de la suscripción de IME Enter MWI subscription number Buzón de voz personal Mailbox is used as personal mailbox for this accou...

Page 497: ... LED Proceed as follows by assigning the function key Using the Configuration Manager by selecting Disponibilidad de cuenta Using the telephone by selecting Disponibilidad de cuenta Note For further information about the general procedures when assigning function keys see Function Keys LED Signalling on the Key Off The account is disabled Yellow The account has been registered no system telephone ...

Page 498: ...e Ajustes Red Red Using the telephone page Ajustes Red Enabling disabling Bluetooth only COMfortel 3600 IP Using the Configuration Manager page Ajustes Red Bluetooth Using the telephone page Ajustes Red Bluetooth Settings Configuration Manager Ethernet Proceed as follows Using the Configuration Manager page Ajustes Red Red Ethernet DHCP DHCP Dynamic Host Configuration Protocol is a client server p...

Page 499: ...s known as the IP address IPv4 addresses comprise four numbers between 0 and 255 that are separated by a point for example 192 168 0 14 The network addresses are divided up into different classes Class A to C depending on how many computers can be located in a network Certain ranges are reserved for the operation of local networks Class A 10 x x x for networks with up to 16 5 million PCs Class B 1...

Page 500: ...t mask as with IP addresses is often given in decimal form for example 255 255 255 0 for IPv4 addresses Puerta de enlace Enter the gateway A gateway is a PC or router that acts as an intermediary between two different networks The Internet service provider is the gateway for direct Internet dial up connections If you use a router this is the gateway in a local network Servidor DNS 1 Enter the DNS ...

Page 501: ...AN The internal port is placed in its own VLAN The associated data packets are protected and transported in this VLAN tagged with the VLAN ID of the internal port and prioritised with the VLAN priority of the internal port The external port is also placed in its own VLAN The associated data packets are tagged with the VLAN ID of the external port and prioritised with the VLAN priority of the exter...

Page 502: ...der PBX Tipo de puerto de red VLAN is enabled and additional entries must be made ID VLAN puerto interno 1 4094 Enter the internal VLAN ID port Prioridad VLAN puerto interno 0 7 Enter VLAN priority of the internal port 0 lowest priority to 7 highest priority Puerta de enlace VLAN Requirements Enabled VLAN Important Assign different values to the VLAN ID internal port and the VLAN ID external port ...

Page 503: ...the telephone The telephone uses OpenVPN libraries to establish a VPN over a TLS SSL encrypted connection Important When you restart the telephone the time will be reset unless it is updated automatically by a time server NTP server As data packets are given a time stamp when they are encrypted it is important that the current time is configured on the telephone see chapter Ajustes fecha y hora A ...

Page 504: ...the existing OpenVPN configuration file OpenVPN certificate Importación Requirements a certificate saved on the hard disk Import the OpenVPN certificate as a part of the OpenVPN structure OpenVPN certificate deleting Requirements OpenVPN certificate saved in the Configuration Manager Delete the existing OpenVPN certificate Archivo log de OpenVPN View or open the OpenVPN log file In the OpenVPN log...

Page 505: ...e responses If necessary the responses are filtered To achieve this the HTTP proxy uses the Internet s HTTP protocol The following entries must also be made Puerto 1 65535 Note You find an overview of the PBX ports in the Configuration Manager of the PBX under Overviews Ports Nombre de host o dirección IP Saltar proxy para Enter the address of the local host for which the proxy is to be bypassed T...

Page 506: ...ce quality Requirements Available and enabled support for DiffServ in all active network compo nents e g hubs switches router etc Note DiffServ is not supported by all VoIP providers When used in a standard VoIP account these settings may not be applied in some situa tions The activation of DiffServ requires a reboot of the telephone For VoIP calls the service class in accordance with RFC 4595 is ...

Page 507: ...ss is judged as being too high and therefore probably malicious this IP address is blocked This means accesses from this IP address to the telephone are blocked block time Initially this block lasts for five minutes A note appears in the status line on the home screen During the block time the telephone continues to monitor traffic from this IP address If traffic from this IP address to the PBX co...

Page 508: ...ephone supports the IPv4 Internet protocol with a prefix length of 0 to 32 bits Prefijo de red CIDR The network prefix provides the net mask for the IP address and specifies how many IP addresses are released in a network range The larger the network prefix the fewer the number of IP addresses that are released Example Example Lista de IP bloqueadas y permitidas Delete IP address 192 168 0 240 Net...

Page 509: ...IP addresses and network parameters The IP addresses are requested by the DHCP clients PCs in the network on the DHCP server for example a router or the Internet service provider The DHCP server takes these IP addresses from a set address pool and sends them to the client In addition the client receives additional information for example the addresses for the standard gateway and DNS server The IP...

Page 510: ...0 x to 192 168 255 x for networks with up to 254 PCs These addresses have no validity on the Internet this means that data packets with this sender type or recipient address cannot be transported on the Internet However they can be used in local networks without restriction The advantage of this is that if data from a local network configured in this way comes in contact with the Internet none of ...

Page 511: ...er is the gateway for direct Internet dial up connections If you use a router this is the gateway in a local network Servidor DNS 1 Enter the DNS server DNS Domain Name Service is needed to translate Internet addresses The name of a computer on the Internet for example www auerswald de is assigned to the corresponding IP address This service is provided by DNS servers at the various Internet servi...

Page 512: ...AN The internal port is placed in its own VLAN The associated data packets are protected and transported in this VLAN tagged with the VLAN ID of the internal port and prioritised with the VLAN priority of the internal port The external port is also placed in its own VLAN The associated data packets are tagged with the VLAN ID of the external port and prioritised with the VLAN priority of the exter...

Page 513: ...der PBX Tipo de puerto de red VLAN is enabled and additional entries must be made ID VLAN puerto interno 1 4094 Enter the internal VLAN ID port Prioridad VLAN puerto interno 0 7 Enter VLAN priority of the internal port 0 lowest priority to 7 highest priority Puerta de enlace VLAN Requirements Enabled VLAN Important Assign different values to the VLAN ID internal port and the VLAN ID external port ...

Page 514: ...ries and return the responses If necessary the responses are filtered To achieve this the HTTP proxy uses the Internet s HTTP protocol The following entries must also be made Puerto 1 65535 Note You find an overview of the PBX ports in the Configuration Manager of the PBX under Overviews Ports Nombre de host o dirección IP Saltar proxy para Enter the address of the local host for which the proxy i...

Page 515: ...ce quality Requirements Available and enabled support for DiffServ in all active network compo nents e g hubs switches router etc Note DiffServ is not supported by all VoIP providers When used in a standard VoIP account these settings may not be applied in some situa tions The activation of DiffServ requires a reboot of the telephone For VoIP calls the service class in accordance with RFC 4595 is ...

Page 516: ...Xs OpenVPN configuration file saved into the telephone OpenVPN certificate saved into the telephone The telephone uses OpenVPN libraries to establish a VPN over a TLS SSL encrypted connection Important When you restart the telephone the time will be reset unless it is updated automatically by a time server NTP server As data packets are given a time stamp when they are encrypted it is important th...

Page 517: ... VPN settings VPN The telephone uses PPTP to establish a remote access connection The telephone uses IPsec to transport IP packages cryptographically secured via public networks Requirements Screen lock enabled page Ajustes Seguridad Bloqueo de pantalla Network interface type VPN enabled page Ajustes Proveedores y centralitas Tipo de puerto de red Important When you restart the telephone the time ...

Page 518: ...n the local network can no longer be reached Furthermore the device on which IPsec is enabled can no longer be reached by other devices in the local network The encryption of PPTP is considered as insecure Add new IPsec VPN or PPTP VPN profile The following entries must also be made Nombre Enter profile name Tipo Options for IPsec VPN L2TP IPsec PSK L2TP IPsec RSA IPsec Xauth PSK IPsec Xauth RSA I...

Page 519: ... are transferred between subscribers without being vulnerable to eavesdropping or manipulation The telephone supports three different VPN clients Tap on the profile name to establish a connection to the corresponding server The following entries must also be made Nombre de usuario Enter username Contraseña Enter password Disconneting VPN profile from server Requirements Existing connection to the ...

Page 520: ...sses from this IP address to the telephone are blocked block time Initially this block lasts for five minutes A note appears in the status line on the home screen During the block time the telephone continues to monitor traffic from this IP address If traffic from this IP address to the PBX continues to be too high the single block time is extended block time restarts Important Switching off the I...

Page 521: ...ts Prefijo de red CIDR The network prefix provides the net mask for the IP address and specifies how many IP addresses are released in a network range The larger the network prefix the fewer the number of IP addresses that are released Example Example Lista de IP bloqueadas Lista de IP permitidas Requirements Enabled blacklist and whitelist settings IP address 192 168 0 240 Network prefix Released...

Page 522: ...guration Manager page Ajustes Red Bluetooth Using the telephone page Ajustes Red Bluetooth Requirements Bluetooth dongle plugged into the exclusive USB port see chapter Indroduction to the telephone Device overview Overview of connec tions Note In sensitive areas in which the use of Bluetooth is generally prohibited you can also remove the Bluetooth dongle from the telephone in addition to switchi...

Page 523: ...ion when functions are assigned on the first key level the status of the function is indicated by the corresponding LED Proceed as follows by assigning the function key Using the Configuration Manager by selecting Bluetooth Using the telephone by selecting Bluetooth Note For further information about the general procedures when assigning function keys see Function Keys LED signalling on the key gr...

Page 524: ...e different ringtones to identify individual call types or the group numbers selected by the caller make the settings described in this section using the telephone or the Configuration Manager If you want to use different ring tones to identify the account phone numbers selected by the caller assign a ringtone to these account phone numbers see Settings Accounts Entering Telephone Numbers If you w...

Page 525: ...alls call type Priority List for Internal Calls 1 The ringtone specified in the telephone book if the caller can be identified as a telephone book entry 2 The ringtone defined for a specific account phone number if the phone number was dialled by the caller 3 The ringtone defined for a particular group number if the group is called 4 The ringtone defined for the group call type if an undefined gro...

Page 526: ...os Using the telephonme page Ajustes Dispositivo Tonos Enabling Disabling the ring tone Using the telephone page Funciones Tono de timbre Setting the function key for the ringtone Using the Configuration Manager page Teclas de función Using the telephone page Teclas de función Settings Configuration Manager Sounds Proceed as follows Using the Configuration Manager page Ajustes Dispositivo Tonos Vo...

Page 527: ... the telephone To do this use the file manager see chapter Settings File Manager and save the ringtone file wav mp3 in the Ringtones folder For a COMfortel 3600 IP you can directly place the file on the internal storage into the already created Ringtones folder For a COMfortel 1400 IP and COMfortel 2600 IP you must use an SD card To do this create a Ringtones folder and place it into the superordi...

Page 528: ...proximity sensor The ringer goes on even on user proximity Ringtone by call type Tono de timbre por tipo de llamada Select the ringtone for the corresponding call type Options Unknown calls Internal calls Internal priority calls External calls Group calls calls intended for a group Alarm calls InterCom Wake up calls Door calls User defined call types up to 5 different call types Settings for speci...

Page 529: ...upo Enter the corresponding group number Tono de timbre Select the group ringtone Settings Telephone Sounds Proceed as follows Using the telephone Using the telephone page Ajustes Dispositivo Sounds Más Sound Volumen Requirements Silent mode disabled Move the regulator to individually set the volume for the media ringtone and alaram Tono de timbre predeterminado ...

Page 530: ...rnal storage into the already created Ringtones folder For a COMfortel 1400 IP and COMfortel 2600 IP you must use an SD card To do this create a Ringtones folder and place it into the superordinated LOST DIR folder For a ringtone that has been added the file title if existing is displayed Otherwise the file name is displayed Select the default ringtone Sonido de notificación predeterminado The def...

Page 531: ...ng is played at the headset Amplificación del micrófono de los auriculares Move the regulator to set the gain headset microphone to adjust the volume of your voice to suit your call partner Amplificación máxima del micrófono del microteléfono Move the regulator to set the maximum gain handset micro Tono de timbre por tipo de llamada ...

Page 532: ...calls InterCom Wake up calls Door calls User defined call types up to 5 different call types Tono de timbre por grupo Configurar A specific ringtone can be assigned to each group Número de grupo Enter the corresponding group number Tono de timbre Select the group ringtone Silencio al aproximarse only COMfortel 3600 IP The ring signal will be switched off during call if a gesture e g waving is made...

Page 533: ...ows Using the telephone page Funciones Tono de timbre Calls will be signalled acoustically by a ringtone This function differs from the PBX function do not disturb insofar that calls are still admitted but they will not be signalled acoustically but visually Function Key for the Ringtone Press the key to switch the ringtone on or off or to change it Press the key during an incoming call to switch ...

Page 534: ... assigning the function key Using the Configuration Manager by selecting Tono de timbre Using the telephone by selecting Tono de timbre Note For further information about the general procedures when assigning function keys see Function Keys LED signalling on the key off The ringtone is enabled red The ringtone is disabled ...

Page 535: ... settings and the wallpaper Procced as follows for configuration Setting the display Using the Configuration Manager page Ajustes Dispositivo Pantalla Using the telephone page Ajustes Dispositivo Pantalla Settings Configuration Manager Display Proceed as follows Using the Configuration Manager page Ajustes Dispositivo Pantalla Brightness Apagar la pantalla Display will be switched off in power sav...

Page 536: ...rpadeo y luz fija Indicates new entries or entries that have already been viewed Solo parpadeo Indicates new entries desactivar LED is always switched off Señalización de buzones de fax If you find the LED signals of the fax boxes disruptive or annoying they can be switched off separately New fax entries will be signalled LED de pantalla only COMfortel 1400 IP and 3600 IP The different telephone s...

Page 537: ...ssages desactivar LED is always switched off Estado de registro del interlocutor VoIP If not registered on the PBX the speed dialling key signals unregistered VoIP subscribers in yellow No signalling of the registration status Idle state and Power Saving Mode Modo de suspensión The selected time indicates after how many seconds minutes without action the telephone switches into the idle state Then...

Page 538: ...e configuration ID of the configuration Note To switch off the configuration dependent idle state delete the configuration ID in the ID de configuración entry filed and click OK Comportamiento del modo de ahorro de energía The selected time indicates after how many minutes in the idle state the power save mode will be switched on The background lighting will then be dimmed or switched off complete...

Page 539: ...onventional wallpapers You can download live wallpapers via apps or import them via data storage device Alternatively you can use a configured IP camera as live wallpaper A remote wallpaper can be imported from a server into the phone by entering the URL Select the display wallpaper Select a wallpaper from the Galería Select an image from the Fondos de pantalla Select an image from the Fondos anim...

Page 540: ...tag HWTYP must be used Note Within the xml file the two characters and must be replaced by lt or gt url http myserver de my path imagename lt HWTYP gt jpg url The tag will subsequently be replaced depending on the phone type CF1400IP CF2600 IP or CF3600IP URL example for COMfortel 3600 IP http myserver de my path imagenameCF3600IP jpg Modo de suspensión The selected time indicates after how many s...

Page 541: ...abled again immediately after the event Press any key on the telephone exception function keys and if necessary enter the screen lock password Salvapantallas Select the screen candy e g clock or colours For some screen candys additional settings can be made under Tamaño de fuente Select the font size from small to huge More Perfil de pantalla only COMfortel 1400 IP Select the display profile The d...

Page 542: ...imity sensor start reacting can be seen when the star changes the colour Configuration dependent idle state ID de configuración The telephone changes into the idle state if the PBX switches over into a specific configuration e g night configuration Requirements Configured configuration in the PBX see Advanced Information of the PBX Enabled Configuration switchover check box in the PBX Enter the co...

Page 543: ...ries will be signalled LED de pantalla only COMfortel 1400 IP and 3600 IP The different telephone states can be set e g missed calls new messages etc Configure which telephone state is to be signalled or if the signalling shall be switched off completely Mostrar llamadas y conversaciones Indicates the status of the call Mostrar llamadas conversaciones y uso de auriculares Indicates the status of t...

Page 544: ...ses on the display Comportamiento del modo de ahorro de energía The selected time indicates after how many minutes in the idle state the power save mode will be switched on The background lighting will then be dimmed or switched off completely and the LEDs are inactive exception message LED for missed calls Function Key for the Idle State Sleep If you press the key you switch the idle state on imm...

Page 545: ... the functions currently have Proceed as follows by assigning the function key Using the Configuration Manager by selecting Modo de suspensión Using the telephone by selecting Modo de suspensión Note The function can only be assigned to a programmable function key that has an LED not on a touch function key For further information about the general procedures when assigning function keys see Funct...

Page 546: ...phone Pantalla de inicio Administrar aplicaciones Note The telephone s operating system automatically manages the amount of memory being used by apps and services We recommend that these options are only set for advanced users The App administration page opens It has four tabs with lists of apps services and their associated components In addition you can see how much memory is being used by each ...

Page 547: ...e data which was cached in the RAM bay the app Borrar valores predeterminados Returns the app to the default settings Note You can view more detailed information about an app under Memory Caché Abrir de forma predeterminada and Adminis tración de derechos Name of running service Depending on the service you can make different settings which will stop the service or send a report Make the settings ...

Page 548: ... best only then in the telephone if it is not system telephone on the PBX For the use as system telephone on the PBX it is avisable to configure the emergency numbers only in the PBX In this case the PBX always recog nizes an emergency number independently from the configured exchange line request Proceed as follows Using the telephone page Ajustes COMfortel Más Teléfonos de emergencia Notes Telep...

Page 549: ... V2 8 Advanced Information V02 06 2017 549 Settings Emergency numbers Cuenta utilizada Select the account Note When selecting a phone number any account assigned to that number will only be used if you dial a phone number using the Contacts app ...

Page 550: ...ess to the location data Proceed as follows for configuration Setting the location Using the Configuration Manager page Ajustes COMfortel Más Mi ubicación Using the telephone page Ajustes COMfortel Más Mi ubicación Switching access to the location on off Using the telephone page Ajustes COMfortel Más Mi ubicación Settings Configuration Manager Location Mi ubicación Note You can find out your exact...

Page 551: ...ws Using the telephone page Ajustes COMfortel Más Mi ubicación Mi ubicación Note You can find out your exact location from the relevant Internet sites or with a GPS receiver or smart phone Permitir el acceso a tu ubicación The location information may be used by Apps that were given permission To set the location the following entries must be made Latitud geográfica Enter the latitude Longitud geo...

Page 552: ...552 COMfortel 1400 IP 2600 IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 Settings Location Altitud geográfica Enter the altitude ...

Page 553: ... the data storage device to a PC or in the other direction from a PC to a data storage device Proceed as follows Using the Configuration Manager page Ajustes COMfortel Administrador de archivos Requirements Inserted data storage device Managing Data in the File Manager Crear carpeta A new folder will be created Borrar carpeta The selected folder will be deleted Renombrar carpeta The selected folde...

Page 554: ...ved on the PC Copiar archivo The selected file will be copied by entering a file name Note When copying a file you must enter the file format behind the file name Borrar archivo The selected file will be deleted Renombrar archivo The selected file can be renamed Comprimir The selected folder or file will be zipped When zipping a file you must also enter a file name Descomprimir The selected zip fo...

Page 555: ...rwell light connection between the IP camera and a door station in the telephone book Proceed as follows for configuration Creating and configuring an IP camera Using the Configuration Manager page Ajustes COMfortel Cámaras IP Using the Telephone page Ajustes COMfortel Más Cámara IP IP camera name Linking an IP camera with a contact Using the telephone page Contactos contact name Menu key Opciones...

Page 556: ... cameras which send single images in jpg file format directly via a static IP address URL It does not support IP cameras that are embedded in web pages dynamic IP addresses URLs e g via JavaScript and streaming formats A new camera will be created You find further information about the settings under Settings IP cameras Settings Telephone IP Cameras Borrar important You can only restore deleted IP...

Page 557: ...c IP address URL It does not support IP cameras that are embedded in web pages dynamic IP addresses URLs e g via JavaScript and streaming formats A new camera will be created You find further information about the settings under Settings IP cameras Settings Telephone IP Cameras Borrar todas cámaras IP important You can only restore deleted IP cameras if you have backed up their data to the data st...

Page 558: ...mera settings Nombre Enter the IP camera name IP URL Enter the IP cameras IP address or URL Escala de imagen en 10 400 Enter the image scale to enlarge or minimize the image Frecuencia de imagen The image frequency defines the number of the pictures per second minute that can be sent by the IP camera to the telephone Notes If the La imagen solo se carga una vez image frequency is selected only one...

Page 559: ...een mode The image of the IP camera in the telephony app will be displayed in full screen mode during an imcoming or outgoing call The image of the IP camera will be displayed significantly minimized Centrar imagen The displayed image section is being centred The image section is being displayed starting from the upper left hand corner of the camera picture Mayor seguridad The image of the IP came...

Page 560: ...ists Configuring a Link Between an IP Camera and a Contact The telephone creates a snapshot in several situations and saves it into the gallery A snapshot will be made if you open an IP camera press the defined function key for the IP camera are called by a contact that is linked with an IP camera Usuario Enter the user You find the user in the Advanced Information of the IP camera Contraseña Ente...

Page 561: ...atically Additional settings must be made Puerto TCP para todas las cámaras IP Enter the corresponding Port number port Mensaje TCP Enter the TCP message TCP trigger for the configured IP camera Tono de aviso Select the attention tone or no attention tone IP camera control Control de la cámara IP You can use the telephone s directional pad to control tiltable and zoomable PTZ pan tilt zoom cameras...

Page 562: ...ou can use your telephone to control the IP see PTZ interface documentation for the IP camera You find the URL in the Advanced Information of the IP camera Settings Telephone IP Camera Proceed as follows Using the Configuration Manager page Ajustes COMfortel Más Cámaras IP IP camera settings Nombre Enter the IP camera name IP URL Enter the IP cameras IP address or URL ...

Page 563: ...rga una vez image frequency is selected only one picture is sent and the display is not updated The value of the images actually transferred depends on which IP camera type is used Select the image frequency Pantalla completa Note In the telephony app you tap to switch on full screen mode for the duration of the call or tap on to switch off full screen mode The image of the IP camera in the teleph...

Page 564: ...mage of the IP camera will be displayed in the telephony app and in the IP camera app Instantánea Note If a snapshot is to be made during a call it is necessary that the corresponding contact is linked with an IP camera see chapter Settings Contacts and phone number lists Configuring a Link Between an IP Camera and a Contact The telephone creates a snapshot in several situations and saves it into ...

Page 565: ... camera IP camera control Control de la cámara IP You can use the telephone s directional pad to control tiltable and zoomable PTZ pan tilt zoom cameras left right up down zoom in zoom out OK key The OK key pans the IP camera in a predefined position URL entry in the entry filed Note You must make a number of camera specific settings before you can use your telephone to control the IP see PTZ inte...

Page 566: ...s must be made Puerto TCP para todas las cámaras IP Enter the corresponding Port number port Mensaje TCP Enter the TCP message TCP trigger for the configured IP camera Tono de aviso Select the attention tone or no attention tone Function Key for an IP Camera Press the key to start an app to display the IP camera In addition when functions are assigned on the first key level the status of the funct...

Page 567: ...ing the function key Using the Configuration Manager by selecting Cámara IP Using the telephone by selecting Cámara IP Notes For further information about the general procedures when assigning function keys see Function Keys Additional settings for this function key are described in the following Cámara IP Selection of the IP camera ...

Page 568: ...le to users sub administrators and administrators Important The permission settings are only accessible if you are logged in as administrator If no sub administrator or administrator is configured on the telephone users can make all settings and use all functions When the telephone is operated on the PBX the passwords for admin istrator and sub administrator are preset by the PBX Manual settings w...

Page 569: ...ás Derechos de funciones Settings Configuration Manager Permissions Proceed as follows Using the Configuration Manager page Ajustes COMfortel Administración de derechos Permissions for settings Administración de derechos The telephone can be protected against unauthorised use by configuring permissions for making settings and using functions Important The permission settings are only accessible if...

Page 570: ...trator user for the following settings Bluetooth Red Cuentas proveedores y centralitas Aplicaciones Seguridad Sincronización Update provisioning Fecha y hora Cámara IP Copia de seguridad y restablecer Correo Permissions for functions Administración de derechos The following functions can be locked against unauthorised access For this the permission levels administrator sub administrator and user a...

Page 571: ... InterCom Door relay Configuración Buzón de voz Contestador automático Settings Telephone Permissions Proceed as follows Using the telephone page Ajustes COMfortel Más Permissions for settings Permissions for functions Permissions for settings Administración de derechos The telephone can be protected against unauthorised use by configuring permissions for making settings and using functions ...

Page 572: ...ers can make all settings and use all functions When the telephone is operated on the PBX the passwords for admin istrator and sub administrator are preset by the PBX Manual settings will be overwritten by the PBX Select the permission level administrator sub administrator user for the following settings Bluetooth Red Cuentas proveedores y centralitas Aplicaciones Seguridad Sincronización Update p...

Page 573: ...locked against unauthorised access For this the permission levels administrator sub administrator and user are available The displaying of locked functions in the selection list requires a login as administrator Change permission level Exchange lines Disponibilidad Desvío de llamadas número externo Boss secretary Grupos InterCom Door relay Configuración Buzón de voz Contestador automático ...

Page 574: ...for shift and automatic pick up on off Using the Configuration Manager page Ajustes COMfortel Teclas de función Using the telephone page Ajustes COMfortel Más Teclas de función Settings Configuration Manager Function Keys Proceed as follows Using the Configuration Manager page Ajustes COMfortel Teclas de función Function Keys Marcación automática en marcación rápida If you press a speed dialling k...

Page 575: ...ays enabled If you want to use this method you must assign the Level 2 function to one of your function keys The Double click for shift 300 ms method can be disabled if it is not required Double click is active Double click is off Captura automática Automatic pick up acts via a speed dialling key and a pick up key with defined destination The connection will be established instantly after pressing...

Page 576: ...fined twice on two levels You can configure how to access the second level of the function keys Shift Using the Shift key to access the second set of functions 2nd level is always enabled If you want to use this method you must assign the Level 2 function to one of your function keys The Double click for shift 300 ms method can be disabled if it is not required Double click is active Double click ...

Page 577: ...nstallation of apps of unknown origin on your telephone Proceed as follows for configuration Configure security settings Using the Configuration Manager page Ajustes PERSONAL Seguridad Using the telephone page Ajustes PERSONAL Seguridad Settings Configuration Manager Security Proceed as follows Using the Configuration Manager page Ajustes PERSONAL Seguridad Apps Installation of apps from unknown s...

Page 578: ...d apps and data so these must then be reinstalled separately Note Click Ajustes Dispositivo Aplicaciones app name to check which of your telephone s functions and which personal data an app can access The installation of apps from unknown sources is alllowed Settings Telephone Security Proceed as follows Using the Telephone page Ajustes PERSONAL Seguridad Caution Apps and files downloaded from the...

Page 579: ...has been switched on you can still receive incoming calls and initiate emergency calls only manual dialling of entered emergency numbers PIN Freely selectable PIN consisting of at least 4 digits Enter numeric PIN to disable the screen lock Contraseña Freely selectable password consisting of at least 4 characters Enter own password to disable the screen lock Bloqueo de pantalla con contraseña de us...

Page 580: ...S Mostrar las contraseñas The password entries are facilitated as they are visible DEVICE ADMINISTRATION Administradores de dispositivos Device administrators are apps to which you have given this authorisation e g e mail and calendar apps Normally the authorisation is demanded when an account is configured for the app i e when the app must configure server specific security directives on the tele...

Page 581: ...ilable again after you have enabled the device administrator Select the device administrator and confirm the activation deactivation in the dialogue Installation of apps from unknown sources The telephone can allow the installation of apps from unknown sources e g App Shop websites e mails etc Orígenes desconocidos Caution Apps and files downloaded from the Internet can contain viruses which can d...

Page 582: ...ne s functions and which personal data an app can access The installation of apps from unknown sources is alllowed CREDENTIAL STORAGE Certificados de confianza Access can be granted for apps to the credentials storage of the telephone Encrypted certificates with the corresponding passwords and other creden tials for network connections can be stored in the credentials storage Requirements Password...

Page 583: ...nts Data storage device ready to use A certificate saved in the data storage device Note Only certificates which are not yet saved on the telephone are displayed Select the certificate from the data storage device enter a name and if requested activate the screen lock The following setting must also be made Credential use Select the certificate use Subsequently the certificate is saved in the tele...

Page 584: ...al language by setting the language for the display and the keyboard Proceed as follows Using the Configuration Manager page Ajustes Usuario Idioma e introducción de texto Using the telephone page Ajustes Usuario Idioma e intro ducción de texto Settings Configuration Manager Telephone language Idioma Select the telephone language Settings Telephone Telephone Language Idioma Select the telephone la...

Page 585: ...POP3 accounts e mail Data used by apps Notes Some account for example the telephone book of the PBX contacts can only be synchronised in one direction Synchronised contacts cannot be edited on the telephone Other accounts can be synchronised in both direction Changes to data on the telephone will also be taken over for data at the source of synchronisation In order to synchronise Exchange ActiveSy...

Page 586: ...ending on the account type follow the instructions on the display Synchronisation on off Nombre de cuenta Notes Depending on the account different account elements which can be synchronised for this account will be displayed e g contacts You can switch synchronisation on and off separately for each account When disabling the synchronisation data that was synchronised in the telephone so far will n...

Page 587: ...nchronisation disabled The current status of the account is displayed Account will be synchronised automatically Account will not be synchronised automatically Remove account Nombre de cuenta Eliminar cuenta Note Deleting an account also deletes all its messages contacts and other data from the telephone The selected account will be deleted ...

Page 588: ...ncoming and outgoing calls and to control the telephone functions e g automatic updates Note The time is converted automatically from winter time to summer time and vice versa GMT 1 00 or GMT 2 00 on the appropriate dates Proceed as follows for configuration Setting date and time Using the Configuration Manager page Ajustes Sistema Fecha y hora Using the telephone page Ajustes Sistema Fecha y hora...

Page 589: ...cted to perform the time synchronisation The time provided by the NTP server is synchronised as exactly as possible to Coordinated Universal Time UTC If a local NTP server is available in a local network it can be selected or a public NTP server from a public list on the Internet can be used The time will automatically be adopted from the NTP server The following entry must additionally be made Se...

Page 590: ...ar entries or e mails is displayed with the correct time Formato de fecha Select the date format Settings Telephone Time and Date Proceed as follows Using the Telephone page Ajustes Sistema Fecha y hora Date Time NTP Network Time Protocol As the time on a computer or on other devices in the network is only rarely precisely adjustable the NTP Network Time Protocol is used This is a protocol that is...

Page 591: ...r a public NTP server from a public list on the Internet can be used The time will automatically be adopted from the NTP server The following entry must additionally be made Servidor horario servidor NTP Enter NTP server address Formato de 24 horas 24 hour format is selected 12 hour format is selected The following settings must additonally be made Hora mañana Time applies to morning tarde Time ap...

Page 592: ...vanced Information V02 06 2017 Settings Date and Time Select the correct time zone to ensure that all data on the telephone that has a time stamp such as calendar entries or e mails is displayed with the correct time Formato de fecha Select the date format ...

Page 593: ... Legal information Open Source licenses Hardware power supply serial number MAC address upgrades Availability call forwarding answering machine voice mailbox Firmware version Android version PBX name firmware version serial number Kernel version Build number Bootloader CPU board Proceed as follows Using the Configuration Manager page Información Using the telephone page Ajustes Sistema Acerca del ...

Page 594: ...re and software Disponibilidad Information about the accessibility of the telephone Dongle Bluetooth only COMfortel 3600 IP Information about the Bluetooth Dongle Flujo de datos de red Here the network data stream can be recorded Información sobre la licencia Information about the licences Using the Telephone Estado del teléfono Tap on a telepohone information in the selection list to open further...

Page 595: ...elephone page Ajustes COMfortel Más Control externo Configuring and switching Action URLs HTTP Requests on off Using the Configuration Manager page Ajustes COMfortel Control externo Using the telephone page Ajustes COMfortel Más Control externo Receiving Action URLs HTTP Requests When receiving Action URLs the telephones acts as HTTP server and receives HTTP Requests from a HTTP Client Action URLs...

Page 596: ...n REBOOT Factory reset http phoneIP remote_control action FACTORY_RESET Update http phoneIP remote_control action UPDATE Provisioning http phoneIP remote_control action PROVISIONING Register http phoneIP remote_control action REGISTER Make call http phoneIP remote_ control action CALL number Phone Number accountId AccountID Accept call http phoneIP remote_control action OFFHOOK Disconnect http pho...

Page 597: ... on SIP basis CTI enables e g the establishment transfer and end of telephone calls and the initiation of telephone conferences CSTA protocols are used for stand ardised communication between PBXs and computer programmes uaCSTA is a restricted form of CSTA and uses only XML coding for data exchange Requirements Selected server type Servidor Broadsoft or ESTOS CSTA ECSTA The telephone is ready to a...

Page 598: ...llowing actions can be sent from the telephone Incoming calls Connect Disconnect Hold Idle Settings Telephone External Control Proceed as follows Using the telephone page Ajustes COMfortel Más Control externo uaCSTA uaCSTA uaCSTA User Agent Computer Supported Telecommunication Application is a CTI Computer Telephony Integration solution on SIP basis CTI enables e g the establishment transfer and e...

Page 599: ...or data exchange Requirements Selected server type Servidor Broadsoft or ESTOS CSTA ECSTA The telephone is ready to accept uaCSTA requests Action URL Recepción de action URL The telephone can receive and execute HTTP requests via the PC with Action URLs Furthermore the telephone can send commands Action URLs are executed The telephone receives HTTP Requests from the PC and executes them Enviar act...

Page 600: ...600 COMfortel 1400 IP 2600 IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 Settings External Control ...

Page 601: ...seful in a service case They include functions for deleting saving and restoring data either if a disruption occurs or when the telephone or the PBX is replaced Topics Backup and Reset page 602 Update and Provisioning page 610 Remote Configuration page 633 Shutting Down and Restarting the Telephone page 637 Extending the Telephone Functionality page 638 Service Data page 641 ...

Page 602: ...hone Proceed as follows for configuration Creating data backup saving data backup into the telephone resetting to factory settings Using the Configuration Manager page Ajustes PERSONAL Copia de seguridad y restablecer Using the telephone page Ajustes PERSONAL Copia de seguridad y restablecer Creating service data Using the Configuration Manager page Ajustes PERSONAL Copia de seguridad y restablece...

Page 603: ...e seguridad When you create a data backup a backup file Backup will be generated on the chosen medium If the telephone does not operate correctly and this is not the result of incorrect use or external effects you can use the service data to check the fault Note The internal memory and the USB port is only available on a COMfortel 3600 IP Important If you reset to factory settings a backup on the ...

Page 604: ...quirements If you want to make the data backup available for your specialized dealer or the manufacturer for analysis you must make sure that the legal requirements are fulfilled Create a backup of your data on your PC Exportación Read the disclaimer and enter ok in the entry field Subsequently click Exportación and Save data OK Datos de mantenimiento Exportación Read the disclaimer and enter ok i...

Page 605: ...your customised configuration of the home screens You can also delete data that is stored on the data storage device e g music and photos Borrar tarjeta SD Erase all data on the SD card such as music or photos This will happen when you click Restablecer teléfono Restablecer teléfono Note By clicking Restablecer teléfono you will be asked once more if you want to reset the telephone to factoty sett...

Page 606: ... The internal memory and the USB port is only available on a COMfortel 3600 IP Important If you reset to factory settings a backup on the internal memory will be deleted Important Note the following legal notes before creating the data backup The data backup contains the following legally protected components Configuration of the telephone Names of the internal subscribers Passwords of the telepho...

Page 607: ... the legal requirements are fulfilled Aceptar términos y condiciones legales Read the disclaimer accept the legal notes and click OK Guardar copia de seguridad en el teléfono If required you can restore the backup file saved on the data storage device or the PC to the telephone Requirements Data storage device inserted into slot A backup file saved on the data storage device Select the data backup...

Page 608: ...ce more if you want to reset the telephone to factoty settings All your personal data and downloaded apps are deleted You cannot undo this action Restablecer teléfono The telephone is shut down and then restarted This can take some time Downgrading the Telephone It is possible to reset the telephone to a previous firmware version In some cases this means that the Android version is also resetted T...

Page 609: ...play Important If you want to change the firmware version without the changing of the Android version wait until the setup assistant starts und then configure the telephone Otherwise if you also want to change the Android version proceed as follows 3 Disconnect the device from the power supply 4 Press the third function key from above and the third function key from below hold them and reconnect t...

Page 610: ...ys to perform an update Manual update If a manual update is performed a firmware file rom is loaded into the telephone from the Configuration Manager or a data storage device enabling the new firmware to be saved to the telephone After the update the telephone reboots automatically Automatic update from update server In the case of an automatic update from the update server a regular e g weekly au...

Page 611: ...form an automatic provisioning Provisioning with DHCP data Provisioning via the redirect server Provisioning from PBX search Provisioning via a set provisioning server Proceed as follows for configuration Setting the update options manual update schedule update settings distributing firmware etc Using the Configuration Manager page Ajustes Sistema Actualización y aprovisionamiento Actualizar Using...

Page 612: ...nager page Ajustes Sistema Actual ización y aprovisionamiento Update Actualización manual Search If no update server is available you can initiate an update by loading a firmware file in the telephone from your hard disk or from a data storage device Note The automatic installation of updates is switched off when you perform a manual update You can switch the automatic installation of updates on a...

Page 613: ...ve To activate the new firmware click Reinicio Notes To restart the telephone at a later point in time tap on Cancelar and then under Ajustes Sistema Actualización y aprovisionamiento Reinicio tap on Reinicio when you want to restart the telephone After a firmware update you usually require a new version of the instruc tions You find up to date instructions on the Internet Auerswald www auerswald ...

Page 614: ... the system checks whether a new firmware update is available on the update server at the set point in time If an update is available the new firmware is loaded into the telephone if the automatic installation of updates is selected Requirements The PBX or telephone must be connected to a broadband Internet connection Address of the DNS server entered on the Ajustes Red Red The set schedule must b...

Page 615: ...www auerswald de service FONtevo support fontevo com In order to use the new features after the telephone s firmware has been updated you often may need to update the PBX firmware see PBX s Advanced Information Distribuir firmware A new version of the firmware can be distributed from one system telephone to other system telephones connected to the PBX Requirements Enabled Distribuir firmware check...

Page 616: ... storage device Notes The telephone that receives the firmware must have a firmware version as of 2 4 The PBX must have a firmware version as of 6 6 Distributing the firmware is possible from one COMfortel 3600 IP to other COMfortel 3600 IP and from COMfortel 1400 IP 2600 IP to other COMfortel 1400 IP 2600 IP When operating the telephone on another PBX than the PBX the telephone can be updatet dir...

Page 617: ...elephone must be connected to a broadband Internet connection The address of the DNS server must be entered in Ajustes Red Red The address of the update server must be entered in Ajustes Sistema Actualización y aprovisionamiento Actualizar data storage device inserted into slot The check for new firmware is carried out If no firmware file is available on the update server a warning message is disp...

Page 618: ...tructions on the Internet Auerswald www auerswald de service FONtevo support fontevo com In order to use the new features after the telephone s firmware has been updated you often may need to update the PBX firmware see PBX s Advanced Information Provisioning Aprovisionamiento automático During automatic provisioning the configuration data is automatically loaded in the telephone from the provisio...

Page 619: ...s Sistema Actualización y aprovisionamiento Aprovisionamiento When automatic provisioning is performed Data storage device inserted into slot Aprovisionamiento con datos DHCP The telephone receives the IP address of the provisioning server from a DHCP server In addition to IP addresses it is also possible to transmit further data to control the provisioning process Servidor de redireccionamiento T...

Page 620: ...rocess on the Internet see www auerswald de service under Developer Permitir configuración remota mediante mensajes SIP Note You find further information about configuration via SIP messages on the Internet see www auerswald de service under Developer The telephone is configured via incoming SIP messages An additional entry must be made IP address of configuration server 1 5 Configure at least one...

Page 621: ...h the automatic installation of updates on again under Ajustes Sistema Actualización y aprovisionamiento Actualización automática Requirements Firmware file rom saved on the data storage device Data storage device inserted into slot Notes You find the firmware file on the Internet Auerswald www auerswald de service FONtevo support fontevo com To get information about the firmware version that is c...

Page 622: ...et Auerswald www auerswald de service FONtevo support fontevo com In order to use the new features after the telephone s firmware has been updated you often may need to update the PBX firmware see PBX operation instructions Schedule The schedule specifies the weekday and time at which the update and provi sioning are to be performed Note To avoid overloading of the provisioning server the automati...

Page 623: ...hone must be connected to a broadband Internet connection Address of the DNS server entered on the Ajustes Red Red The set schedule must be entered on the Ajustes Sistema Actual ización y aprovisionamiento Actualizar The URL of the provisioning server must be entered on the Ajustes Sistema Actualización y aprovisionamiento Aprovisionamiento When automatic provisioning is performed Data storage dev...

Page 624: ... servidor de aprovisionamiento If automatic provisioning of the configuration data is not carried out via DHCP data or via a redirection server you must enter the URL of the provi sioning server Note You find further information about the provisioning process on the Internet see www auerswald de service under Developer Prueba de aprovisionamiento You can check the provisioning settings and the way...

Page 625: ...dress of the provisioning server must be entered under Ajustes Sistema Actualización y aprovisionamiento Data storage device inserted into slot Important As soon as you tap on Prueba de aprovisionamiento this may delete the existing configuration and firmware data which will be replaced by new data The telephone is restarted If the update and provisioning settings for the telephone are correct and...

Page 626: ...ntevo com In order to use the new features after the telephone s firmware has been updated you often may need to update the PBX firmware see PBX operation instructions Permitir configuración remota mediante mensajes SIP Note You find further information about configuration via SIP messages on the Internet see www auerswald de service under Developer The telephone is configured via incoming SIP mes...

Page 627: ...must be entered on the Ajustes Sistema Actual ización y aprovisionamiento Actualizar The address of the update server must be entered on the Ajustes Sistema Actualización y aprovisionamiento Actualizar When the automatic update is performed Data storage device inserted into slot Buscar actualizaciones Instalar actualizaciones disponibles Notes If only the Buscar actualizaciones check box is select...

Page 628: ...nt to change the URL follow the instructions below Actualización de firmware Actualizar If you have entered the address of an update server you can check the update settings and the functioning of the server by performing an update test Requirements The PBX or telephone must be connected to a broadband Internet connection The address of the DNS server must be entered in Ajustes Red Red The address...

Page 629: ... point in time tap on Cancelar and then under Ajustes Sistema Actualización y aprovisionamiento Reinicio tap on Reinicio when you want to restart the telephone After a firmware update you usually require a new version of the instruc tions You will find up to date instructions on the Internet Auerswald www auerswald de service FONtevo support fontevo com In order to use the new features after the t...

Page 630: ...the file manager see chapter Settings File Manager or PC You find current firmware versions on the Internet Auerswald www auerswald de service FONtevo support fontevo com Firmware version in the telephone must correspond to the distribute rom file on the data storage device Notes The telephone that receives the firmware must have a firmware version as of 2 4 The PBX must have a firmware version as...

Page 631: ...firmware in the telephone Proceed as follows Using the telephone Requirements Firmware file rom saved on the hard disk Notes You find the firmware file on the Internet Auerswald www auerswald de service FONtevo support fontevo com To get information about the firmware version that is currently saved in the telephone select Ajustes Sistema Acerca del teléfono or in the Configuration Manager click o...

Page 632: ...ble The LEDs on the loudspeaker and Message key begin to flash green quickly for approximately 4 seconds After that the LEDs flash more slowly for approximately 4 seconds 4 As soon as the LEDs start flashing more slowly release the hook key and the query key 5 Open the Configuration Manager 6 Click Select file 7 Select the file rom and then click Quieres abrir this text varies according to which o...

Page 633: ...on to the Internet DSL Telephone with existing connection to the Internet DSL Knowledge of the serial number of the telephone Set external PIN Configured remote switching number Knowledge of user name and password for the Configuration Manager Enabled Auerswald Remote Access can be enabled by pressing 272 ARA on the telephone 1 Start a browser e g Mozilla Firefox 2 In the browser s address field e...

Page 634: ...nfiguration a Click b In the Número de serie entry field enter the serial number of the telephone c Make further entries for the data record and click Guardar 5 Click 6 Log in to the Configuration Manager 7 Make the desired changes 8 Log out from the Configuration Manager 9 Click in the user interface of the ARA server ...

Page 635: ...m but you can set one up by installing an appro priate app The version of the data storage device used by the telephone is shown on the bottom side of the telephone Removing and Mounting an SD Card To avoid data loss you should remove the data storage device in the proper manner Note If the data storage device is removed unexpectedly it is write protected when it is inserted into the telephone aga...

Page 636: ...rage device available again Erasing a data storage device When you swap the data storage device the new data storage device must be formatted with a compatible file system Note While the inserted data storage device is being formatted with the compatible file system all the data present on it is deleted Proceed as follows Using the telephone 1 Tap on Ajustes Dispositivo Almacenamiento 2 Tap on Bor...

Page 637: ...ed as follows Using the telephone 1 Tap on Ajustes Sistema Apagar y reiniciar 2 Select one of the following options Cancelar cancels the operation Volver a empezar restarts the telephone Apagar shuts down the telephone Note After you have shut down the telephone as described above it goes into idle state but continues to use power To save electricity you can shut it down completely by removing the...

Page 638: ...for COMfortel 3600 IP included in the scope of delivery IP camera App for COMfortel 3600 IP included in the scope of delivery You can add extra functionality in a number of different ways Purchase and immediate activation via the Configuration Manager Purchase from the Auerswald FONtevo online shop Proceed as follows for configuration Activating extra functions Using the Configuration Manager page...

Page 639: ...n code from the Auerswald FONtevo online shop A list of the possible functional extensions with their activation status activated not activated is displayed Enter the activation code from the Auerswald FONtevo online shop Note The activation voucher codes can also be provisioned see www auerswald de service under Developer Open shop Note You can also ask your specialist dealer to activate your new...

Page 640: ...ows Using the telephone page Ajustes COMfortel Activación Intro ducir código de activación Activation Código de activación del comprobante Requirements Activation code from the Auerswald FONtevo online shop A list of the possible functional extensions with their activation status activated not activated is displayed Enter the activation code from the Auerswald FONtevo online shop Note The activati...

Page 641: ...ated e g with Wireshark Ethereal to find out the cause of any errors that may have occurred The recorded network data stream can include the following components Data streams from other computers in the network Connection data sets containing the destination source and time infor mation for a telecommunication connection The spoken word of both ends of a telecommunication connection Telephone conf...

Page 642: ...op up blocker which is disabled in the browser or a defined exception rule 1 Click Información Flujo de datos de red 2 In the entry field tap Ok to accept the legal terms and conditions 3 Click Iniciar Trace This starts recording the network log 4 To stop recording the network log click Detener Trace 5 Click Guardar this text depends on which browser you are using 6 Click OK The backup file is sav...

Page 643: ...COMfortel 1400 IP 2600 IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 643 Glossary Glossary ...

Page 644: ... G H I J K L M N O P Q R S T U V W A Account Authorisation to access a VoIP provider or a VoIP PBX Users must identify themselves by logging in with a username and a password ARA Server Auerswald Remote Access Server for remote configuration of the PBX via user interface and Internet access https remote access auerswald de ...

Page 645: ...nd LEDs to indicate the state free busy function on off etc of other extensions Bluetooth Dongle USB stick to activate Bluetooth functions available as accessory Browser Special software to display websites from the Internet C Cache Fast temporary memory that accelerates the access to frequently used data e g repeatedly visited Internet sites ...

Page 646: ...n Authority CA to ensure the authenti cation and secure transmission of e mails web sites etc Client Piece of computer hardware or software that accesses a service made available by a server CLIP No Screening Telephone service for outgoing calls that allows the party called to see a customer defined phone number instead of the phone number assigned by the network provider In this context no screen...

Page 647: ...hs for data transmission The equality of VoIP calls is dependent on the codec used D DDI Direct Dial In extension number for dialling directly to a specific subscriber on a telephone system Example In the number 0 53 06 92 00 700 700 is the Direct Dial In number DDI for the Auerswald info line DECT Digital Enhanced Cordless Telecommunications previously Digital European Cordless Telephony a standa...

Page 648: ...he client receives additional information for example the addresses for the standard gateway and DNS server The IP address is temporarily allocated for a certain amount of time If the address is no longer required by the client the server has access to it again and can allocate it to another client Dial Preparation Dialling of a number before a call is initiated by lifting the receiver or tapping ...

Page 649: ...f a website consisting of third level domain e g the service name www second level domain e b auerswald and top level domain e g the country code uk The domain is part of the URL Downdate Reset of the telephone to the previous firmware version Driver Program or software module that controls the interaction between an operating system or program and the interfaces to connected devices keyboard prin...

Page 650: ...ed sinusoidal signals E End Device Device that can be operated on a communication network or on a PBX e g telephone fax machine answering machine ISDN PC controller etc Ethernet Network system with a speed of 10 100 1000 Mbit s that was developed by the companies INTEL DEC and Xerox Exchange ActiveSync XML based protocol for the synchronisation of data e g e mail messages contacts calendars betwee...

Page 651: ...nd the telephone connection Extension Internal connections of a PBX together with the devices e g telephones and telefaxes connected to them F Fingerprint A code exchange mechanism to verify whether the certicates used by both parties to a data communication connection match each other Firewall Network security component that uses a set of security rules to protect a computer network or an individ...

Page 652: ...The device cannot function without firmware Flash Storage device e g a USB memory stick for the non volatile storage of data within a minimum of space without permanent power supply G Gateway PC or router used as an intermediary between two networks The Internet service provider is the gateway for direct Internet dial up connections If you use a router this is the gateway in a local network ...

Page 653: ... that manages larger application programs and data volumes and makes them available to lower order servers and clients HTTP Proxy Proxy for the HTTP protocol over which Internet sites are called or files downloaded HTTPS Hypertext Transfer Protocol Secure communication protocol for tap proof data transfer with encryption within the World Wide Web ...

Page 654: ...he client PC IP Address Unique numerical address within a TCP IP network that is assigned to one device and ensures that data packages reach the correct recipient IPsec The telephone uses the IPsec protocol to transport IP packages cryptographically secured via public networks IPv4 Address IPv4 addresses comprise four numbers between 0 and 255 that are separated by a point for example 192 168 0 14...

Page 655: ...r type or recipient address cannot be transported on the Internet However they can be used in local networks without restriction The advantage of this is that if data from a local network configured in this way comes in contact with the Internet none of the data on the computers in the local network can leak out or be accessed externally ISDN Integrated Services Digital Network digital network tha...

Page 656: ...unication partners to check whether the connection is still alive If the packet or the partner s reaction are missing the other communication partner assumes that the connection is interrupted and takes appropriate measures e g repeated connection attempt timeout of the connection L LAN Local Area Network connects computers over company or home networks LDAP Lightweight Directory Access Protocol e...

Page 657: ...hardware address specified for each individual single network card used in the whole world This means that the network card is unique and can be controlled and detected detected by the network without any problems The IP addresses on the TCP IP network are always mapped to the respective MAC address MSN Multiple Subscriber Numbers multiple telephone numbers where an ISDN PTMP connection can be rea...

Page 658: ...nects a local area network to the Internet NAT Traversal Method to establish and hold communication connections that allows IPsec encrypted data packets to pass trough NAT transition points Network Prefix Provides the net mask for the IP address and specifies how many IP addresses are released in a network range The larger the network prefix the fewer the number of IP addresses that are released E...

Page 659: ...me provided by the NTP server is synchronised as exactly as possible to Coordinated Universal Time UTC If a local NTP server is available in a local network it can be selected or a public NTP server from a public list on the Internet can be used O Open Source Licence Software licence acknowledged by the Open Source Initiative OSI Open source licences are the basis of free of charge applications wh...

Page 660: ...ll VoIP requests and connections going to the provider except registration P PIN Personal Identification Number multi digit secret code that has to be entered to get access to services or authorisations PoE Power over Ethernet method by which a small devices in a network for example VoIP telephones receive power over an Ethernet cable This benefit of this is that there are fewer power cables to de...

Page 661: ...In numbers DDIs e g 9200 0 PBXs are usually operated on a PTP connection POP3 Post Office Protocol version 3 ASCII protocol to download e mails from a server Port A single PC can simultaneously establish multiple connections and provide multiple services for other PCs Ports are used to differentiate these connec tions from parallel connections Due to a common agreement PCs usually provide their se...

Page 662: ...er receives queries from a computer in an Intranet for example It then connects to the Internet on behalf of the computer to forward the queries and return the if necessary filtered responses To achieve this the HTTP proxy uses the Internet s HTTP protocol PPTP Point to Point Tunneling Protocol protocol used to set up VPN networks by means of data transmission via tunnels with less complex encrypt...

Page 663: ...lity by prioritising speech data RTP data packages R Redirect Server Supports the setup of a connection by identifying alternative addresses of a recipient in the database of the registrar and returning them to the originator of the request The originator can then send a new request to the alternative address Registrar A registrar domain name registar is an organisation or a company that registers...

Page 664: ...me network routers are usually used to connect the local network to the Internet and to enable simultaneous Internet access for multiple users S SD SDHC SD XC Card Secure digital memory cards that use flash type storage non volatile storage Their special shape protects them from wrong insertion into the card slot A lateral device for write protection sliding switch protects them from accidental de...

Page 665: ...tocol network protocol which provides establishing a communication session between two or more subscribers Via SIP only communication conditions are arranged Other protocols such as RTP are responsible for actual data transmission SIP Port Port of the local system used as the communication port for the SIP transfer SIP Trunking Some VoIP providers also support a VoIP PTP connection with a Direct D...

Page 666: ...net connection To do this a STUN request is sent to a STUN server which then shares its own IP address allocated by the VoIP provider with the Internet connection Subnet mask Configuring subnetworks makes it possible to connect many totally different networks located in totally different areas because each subnetwork receives its own address and can therefore be addressed by the router A subnetwor...

Page 667: ...r numerous possibilities to use PBX functions and signalise their status visually and in part accus tically T TCP Transmission Control Protocol transport protocol that segments data into packets up to a specified size and reliably sends these individual data packets in the correct sequence to the recipient address In this process every data packet sent must be resent until it has been confirmed as...

Page 668: ...y call forwarding toggling between conversations or conference calling U UDP User Datagram Protocol protocoll used to send data packets over non secure communication lines without a connection This means that successful transmission is dependent on the application and is therefore not always guaranteed UDP itself does not verify whether data has been trans mitted successfully When a UDP packet is ...

Page 669: ...ofiles etc for downloading to a telephone URL Uniform Source Locator complete address of a resource e g a website consisting of a scheme e g http and a scheme specific part e g domain www auerswald de and path en products pbx home office html V VoIP Voice over Internet Internet telephony An Internet connection for example DSL is used for telephoning instead of an analogue or ISDN line Digital voic...

Page 670: ...urpose you need to register your name and address with a provider via their web site Finally one or more phone numbers accessible from the public switched network and the Internet as well as an account with a user name and password are allocated Most of the time it only takes a few minutes to configure the registered connection which can then be used almost immediately VoIP Provider Internet servi...

Page 671: ...rivate Network connects remote or neighbouring networks LAN to the internal network using a VPN tunnel The tunnel functions basically as a channel in which embedded data is transported from one network to the other W Widget Program window on the graphic user interface e g for status information settings functions etc ...

Page 672: ...n No Reply CIDR Classless Inter Domain Routing CLIP Calling Line Identification Presentation CLIR Calling Line Identification Restriction CNG Comfort Noise Generation CTI Computer Telephony Integration DDI Direct Dial In DECT Digital Enhanced Cordless Telecommunications DHCP Dynamic Host Configuration Protocol DiffServ Differentiated Services Flag DNS Domain Name Service DSCP Differentiated Servic...

Page 673: ...xt Transfer Protocol IMAP Internet Message Access Protocol IP Internet Protocol IPsec Internet Protocol Security ISDN Integrated Services Digital Network LAN Local Area Network LDAP Lightweight Directory Access Protocol LED Light Emitting Diode MAC Media Access Control MSN Multiple Subscriber Number MWI Message Waiting Indication NAT Network Address Translation NTP Network Time Protocol PBX Privat...

Page 674: ...oint to Multipoint PTP Point to Point RJ Registered Jack RTP Real Time Transport Protocol SC Short Code Dialling Number Scr Subscriber SD Secure Digital SDHC Secure Digital High Capacity SIP Session Initiation Protocol SIPS Session Initiation Protocol Secure SMTP Simple Mail Transfer Protocol SRTP Secure Real Time Transport Protocol SSL Secure Sockets Layer obsolete see TLS STUN Simple Transversal...

Page 675: ...TCP Transmission Control Protocol TLS Transport Layer Security UDP User Datagram Protocol URL Uniform Resource Locator USB Universal Serial Bus VLAN Virtual Local Area Network VMB Voice Mailbox VMF Voice Mail and Fax VoIP Voice over Internet Protocol VPN Virtual Private Network XML Extensible Markup Language ...

Page 676: ... 670 area and country code 480 489 authentication 478 489 connection type 479 490 deleting 472 473 new 472 473 phone numbers 482 493 register 473 use 474 486 voice mailbox 484 495 accounts 471 Action URL 577 581 595 597 598 599 activation code 639 640 Alert info 447 468 Android keyboard operation 65 announcement before answering 272 273 function key 274 ...

Page 677: ...recording 327 announcements voice mailbox 409 deleting 411 own announcement 410 recording 409 answering machine 299 adopting call 321 call recording 299 incoming call forwarding 320 language 309 319 language templates 338 344 remote access 299 voice memo 357 answering machine list 348 deleting recordings 354 forwarding recordings via e mail 352 function key 355 initiating call 353 listening to rec...

Page 678: ...g 43 answering machine 58 app provisioning 58 browser 58 calculator 60 calendar 59 call log 60 clock 60 COMfortel data synchronisation 58 contacts 59 device administrators 580 downloads 58 e mail 58 function keys 59 functions 58 gallery 59 instant messaging 59 IP camera 59 moving or deleting 44 music 59 settings 58 telephony 53 ...

Page 679: ...420 area code 480 489 auromatic brightness 535 authentication authentication type 342 345 password 342 346 automatic bandwidth amplification 191 function key 192 automatic operation voice mailbox fax box 378 function key 378 automatic playback answering machine 301 311 voice mailbox fax box 376 377 automatic saving Configuration Manager 83 85 automatic screen lock 579 ...

Page 680: ...elephone 603 607 blacklist 263 264 function key 264 BLF 480 491 645 Bluetooth 522 Dongle 645 function key 523 boss secretary function 193 195 boss key on secretary telephone 197 call procedure 193 secretary key on boss telephone 195 bottom side overview 39 brightness sensor 35 brightness display 535 539 542 Browser 645 business card 53 ...

Page 681: ...for door calls 306 315 setting call acceptance time 305 312 call acceptance rules 305 306 312 313 function key 325 call deflection 646 call differentiation 524 call forwarding call deflection 246 external number 256 function key deactivating all 249 function key external number 259 function key for subscribers in PBX 254 subscriber 247 subscribers in PBX 252 call forwarding call deflection functio...

Page 682: ...key 331 manually function key 330 call waiting 185 function key 186 call waiting calls 101 accepting 103 call waiting tone off 104 forwarding 103 rejecting 102 call initiating from answering machine list 353 from call log 166 from caller list 173 from message list voice mailbox 403 from redial list 163 callback initiating on no reply 112 when line is busy 110 caller list 172 deleting entries 174 i...

Page 683: ...ely 131 ending with one call partner 130 toggling between conversations 129 Configuration Manager 71 85 deleting password 85 editing password 84 entry list and selection fields 78 legibility and presentation 82 logging out 77 navigation 76 opening 71 password 84 86 saving automatically 83 85 setting language 83 standard VoIP telephone operation 75 symbols 81 table entries 79 Configuration Manager ...

Page 684: ...1 adopting phone number from dial preparation 158 announcement options 149 assigning ringtone 149 creating 144 deleting 147 dialling from contact list 143 displaying in contact list 155 displaying options 157 favourites 154 function key 156 hiding 153 importing exporting 160 linking with IP camera 151 merging editing 146 phone number adopting from a list 158 phone number adopting to other dialogue...

Page 685: ...COMfortel 1400 IP 2600 IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 685 Index control IP camera 561 565 country code 480 489 ...

Page 686: ...ally 589 590 591 format 590 592 time zone 589 591 DDI 647 DECT 647 default account 476 taking over from PBX 476 488 default notification 530 delete key 33 deputy function 383 function key 384 determined function keys 29 device administrators 580 DHCP 498 509 648 dial preparation 107 648 adopting phone number 158 ...

Page 687: ...le state 537 542 display LED 536 543 display profile 541 fax box signalling 536 543 font size 541 idle state 537 540 message key LED 34 message LED 536 543 power save mode 538 544 registration status VoIP subscriber 537 543 screen candy 541 sensitivity proximity sensor 542 signalling of fax boxes 378 touch function 36 wallpaper 539 display elements 42 display LED 34 DNS 649 Domain 649 dongle 645 d...

Page 688: ... IP Firmware V2 8 Advanced Information V02 06 2017 Index door functions 277 function key 280 opening door at door call 278 opening door at door knock 279 downdate 649 downgrading telephone 608 driver 649 DSL 649 DTMF 436 459 signals 115 ...

Page 689: ...sending 367 e mail settings address of e mail sender 341 345 authentication type 342 345 e mails in HTML format 343 346 encryption 343 347 IP address outgoing mail server 341 345 password for authentication 342 346 port outgoing mail server 342 345 recipient address 343 347 test e mail 343 347 emergency numbers 548 encryption 343 347 end device 650 entry field 68 Ethernet 498 650 DHCP 498 509 Open...

Page 690: ... Firmware V2 8 Advanced Information V02 06 2017 Index evaluation of incoming SIP messages 442 464 Exchange ActiveSync 650 exchange line 651 extending the telephone functionality 638 extension 651 external line transfer 182 function key 183 ...

Page 691: ... e mail 388 readiness 380 signalling 378 536 543 file manager 553 Fingerprint 651 firewall 651 firmware 652 firmware distributing 615 629 flash 652 follow me 199 function key 200 font size 541 forwarding messages via e mail answering machine 308 316 317 323 frequency image IP camera 558 563 full screen mode 559 563 function keys 62 programmable 31 second level 31 functions 180 Funktionstasten 574 ...

Page 692: ...IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 Index G gain headset microphone 531 gateway 652 group function 205 function key 208 logging out of all groups 209 logging telephone in out 207 group state function key 211 ...

Page 693: ... headset call 137 ending 137 ending listen in on receiver 138 initiating listen in on receiver 138 headset operation 214 function key 215 headset ringer 527 531 help 88 navigating 88 89 90 91 printing 93 searching 91 symbols 93 home key 33 home screen 42 overview 35 hook key 30 Host 653 HTTP proxy 505 514 653 HTTPS 653 ...

Page 694: ... scaling 558 563 IMAP 654 incoming calls accepting 98 call types 96 forwarding 99 holding 99 rejecting 98 increased security IP camera 559 564 instant messaging 360 369 configuring app 369 reading and replying 370 writing and sending 371 InterCom permission 481 492 type 481 492 InterCom announcement 217 218 function key 219 InterCom hands free calling 217 222 function key 223 process 222 ...

Page 695: ...r 341 345 IP blacklist 507 520 deleting 508 521 IP camera 555 556 557 control 561 565 deleting 556 557 full screen mode 559 563 function key 566 image centering 559 563 image scaling 558 563 increased security 559 564 linking with contact 151 motion detection 561 566 password 560 565 snapshot 560 564 IP whitelist 507 520 configuring 508 520 deleting 508 521 IPsec 654 ISDN 655 ...

Page 696: ...696 COMfortel 1400 IP 2600 IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 Index J jitter buffer 438 460 655 ...

Page 697: ...COMfortel 1400 IP 2600 IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 697 Index K keep alive 656 keypad 28 keypad sequences 441 463 keys 22 ...

Page 698: ...uage template e mail 338 339 340 344 exporting 340 importing 339 LDAP 656 LDAP client 175 adding account 175 changing permission level 177 deleting an account 179 synchronising account 178 LED 22 657 display LED 536 543 message LED 536 543 signalling of fax boxes 378 smessage key LED 34 legibility 82 listen in on receiver headset call ending 138 initiating 138 ...

Page 699: ...ion V02 06 2017 699 Index listen in answering machine 302 312 lists 70 local answering machine 298 Local Area Network 656 location 550 551 logging out of all groups function key 210 logo importing answering machine 340 loudspeaker key 29 loudspeaker listening 135 136 ...

Page 700: ...quenzwahlverfahren 650 menu key 31 message forwarding 385 function key 386 message key 30 message list voice mailbox fax box 395 deleting messages 405 distributing messages 401 initiating call 403 listening to messages 400 opening fax box 398 opening voice mailbox 396 opening function key 406 microphone key 29 minus key 30 motion detection IP camera 561 566 MSN 657 MWV 650 ...

Page 701: ...01 Index N NAT 658 NAT keep alive 431 458 NAT traversal 658 RTP 430 456 SIP 429 455 navigation Configuration Manager 76 network data stream 641 network interface type 427 449 network prefix 658 notification via e mail 388 function key 388 NTP 659 number presentation outgoing 444 465 ...

Page 702: ... deleting configuration file 504 importing certificate 504 importing configuration file 503 open view log file 504 516 operation 62 outbound proxy 428 451 660 outgoing calls 105 callback when line is busy 110 dialling phone number 106 external call with CLIR 108 initiating callback on no reply 112 phone number with dial preparation 107 priority call 113 outgoing mail server IP address 341 345 port...

Page 703: ...on Manager 84 IP camera 560 565 making visible 580 passwort PIN screen lock 579 PBX certificate 435 codec 437 458 creating 424 425 deleting 425 domain 427 449 DTMF 436 459 exchange line access number 440 462 host name 435 455 importing profiles 424 jitter buffer 438 460 server type 434 453 SRTP 439 460 type 426 URL structure 435 454 permissions 568 functions 570 573 settings 569 571 ...

Page 704: ...58 adopting from phone number list 158 adopting to other dialogues 159 dialling 106 entering 482 493 pick up 235 automatically 575 576 during call 236 function key 237 PIN 660 plus key 29 PoE Power over Ethernet 660 POP3 661 port 661 power dialling 239 240 power save mode 538 544 PPTP 662 presentation 82 priority call 113 initiating 110 ...

Page 705: ...ss number 440 462 host name 435 455 importing profiles 424 jitterbuffer 438 460 server type 434 453 SRTP 439 460 type 426 URL structure 435 454 providers and PBXs 422 provisioning 610 662 automatic 618 623 configuration via SIP messages 620 626 DHCP data 619 623 from PBX search 619 624 provisioning server URL 619 624 schedule 613 622 test 624 via redirect server 619 623 proximity sensor 35 sensiti...

Page 706: ...706 COMfortel 1400 IP 2600 IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 Index proxy server 662 PTP connection 661 public exchange 662 public exchange subscriber numbers 440 461 ...

Page 707: ... V2 8 Advanced Information V02 06 2017 707 Index Q Quality of Service 663 query call 117 changing active call partner 120 connecting both communication partners 121 ending 118 ending one call 120 query key 30 quick remote access number 304 318 ...

Page 708: ...l list 162 163 redial list key 30 redirect server 663 registrar 427 450 663 registration status VoIP subscriber 537 543 relays 241 function key 242 remote access answering machine 299 303 317 333 controlling 303 318 entering PIN 304 318 entering quick remote access number 304 318 function key 336 performing 334 remote access voice mailbox 390 function key 393 remote configuration 633 via ARA serve...

Page 709: ... V2 8 Advanced Information V02 06 2017 709 Index resetting to factory settings 605 607 restarting telephone 637 ringtone 524 533 by call type 528 531 default 527 function key 533 group dependent 528 532 telephone 529 router 664 RTP port 506 515 ...

Page 710: ... passwort PIN 579 SD SDHC card 664 security 577 automatic screen lock 579 device administrators 580 importing certificates from data storage device 583 passwort PIN screen lock 579 screen lock off 579 trusted credentials 582 selection field 68 separator tone answering machine 301 312 voice mailbox fax box 376 377 server 665 server type 434 453 service and maintenance 601 service data 641 backup 60...

Page 711: ...452 665 SIP session timer 433 452 SIP tranport protocol 436 453 SIP trunking 665 SIPS 434 454 slider 68 SMTP 666 SMTP server outgoing mail server 666 snapshot IP camera 560 564 sockets overview 39 sounds 524 speed dialling 293 automatic dialling 574 576 function key 295 registration status 294 SRTP 439 460 status bar 48 status info 51 storage 635 erasing data storage device 636 removing providing ...

Page 712: ... COMfortel 1400 IP 2600 IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 Index STUN 666 STUN server 432 457 subnet mask 666 switch 667 symbols Configuration Manager 81 system telephone 475 486 667 ...

Page 713: ...on key 203 TCP 667 telefax sending as e mail 404 telephone downgrading 608 information 593 overview 22 shutting down and restarting 637 telephone line 268 function key 268 telephony app 53 time 588 automatically 589 590 591 time zone 589 591 TLS 668 T Net functions 668 toggle button 68 touch calibration 544 touch function 36 keys 45 ...

Page 714: ...600 IP Firmware V2 8 Advanced Information V02 06 2017 Index touch sounds 530 transferring 122 internal 3rd subscriber 126 placing call partner in waiting loop 125 with announcement 123 without announcement 124 trusted credentials 582 ...

Page 715: ...ation V02 06 2017 715 Index U uaCSTA 597 598 UDP 668 update 610 669 automatically via update server 614 627 manually 612 621 restoring firmware 631 schedule 613 622 test 617 628 update server URL 616 628 update server 669 URL 669 use of an account function key 497 ...

Page 716: ...call information 301 311 deputy function 383 message forwarding 385 message list 395 notification via e mail 388 readiness 380 remote access 390 separator tone 376 377 SIP account 484 495 voice memo 413 voice memo answering machine 357 function key 359 listening to 358 recording 357 voice memo voice mailbox 413 deleting 416 distributing 415 function key 416 listening to 414 recording 413 VoIP 669 ...

Page 717: ...Firmware V2 8 Advanced Information V02 06 2017 717 Index VoIP account 670 VoIP provider 670 volumes 526 529 voucher code 639 640 VPN 671 adding profile 517 connecting server to profile 519 deleting editing profile 519 disconnecting 519 ...

Page 718: ...0 IP 3600 IP Firmware V2 8 Advanced Information V02 06 2017 Index W waiting field 283 284 tone 533 waiting field reception 287 function key 291 wallpaper 539 widget 671 widgets 42 adding 43 moving or deleting 44 status info 51 ...

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