Collamat Etiprint Inline, Operating Instructions Manual

Page: 50 / 188

Etiprint Inline
Malfunctions, repair and maintenance work
50
9.3 Malfunction table
Malfunction Possible cause Fault rectification
To be carried
out by
No mains voltage Check power supply Operator
Mains switch on thermal printer
or monitor not switched on
Switch on mains Operator
Equipment won’t
switch on
Fault with electrical plan Determine cause and rectify
Electrician or
manufacturer
Operating company’s safety
equipment blocked or
malfunctioning Equipment activated
but won’t run
Fault with the safety chain for the
entire plant
Determine cause and rectify
Finally, check that no persons
are present in the equipment
danger zone and acknowledge
the interruption Specialist
personnel
authorised by
the operating
company
Equipment doesn’t
label or labels
incorrectly
Wrong setting at dispenser or
monitor
Check settings Operator
Printer not switched on
Switch the operating switch on
the printer to “ON”
Check label supply and load
new label roll if necessary
No labels
Check the loop hanger setting
(switch off!)
Operator
No printing
Fault with printer Printer operating instructions Specialist
Label paper unsuitable Load new label roll Operator Poor printout
Fault with printer Printer operating instructions Specialist
Drive motor
switches off (display
on monitor)
Motor overloaded
Look for cause of overloading
and rectify (e.g. too high friction
in labelling path)
Specialist
Motor rotates in the
wrong direction Wrong setting in ROTATION
DIRECTION monitor menu
Correct setting Operator
Check paper brake
Check unwinding hanger
Motor jams at high
dispensing speed
Too much friction in paper path
Reduce friction e.g. affix Teflon
tape to the pull-off ledge
Specialist
Draw unit roller
loose when
equipment switched
on
Key in draw roller broken or worn
Check key and replace if
necessary
Specialist