Troubleshooting
Apex Tool Group
P2398PM | 2022-07
63
5
EN
Error message
Description
Measure
E123
License does not match
the serial number of the
tool. Each license is valid
only for one serial number.
Use a valid license for the tool.
E200
Several
*.tma
files availa-
ble.
Make sure that there is only one
*.tma
file on the
USB stick.
E210
No compatible update
packages found.
Make sure there is a
*.tma
file on the USB stick.
E230
Certificate file is invalid or
defective.
Download the EAP-TLS certificate file again and
install it on the tool.
E240
Password for certificate file
is invalid.
Enter correct password.
5.2
Tool problems
Problem
Possible causes
Measure
Tool does not start.
No speed (RPM) pro-
grammed.
Check Linking group. In the mPro mode,
select
Navigator> Standard
or
Navigator>
Basic
.
Check FastApps. In the FastApps mode:
>
.
Controller is waiting for tool
enablement.
Enable the input
Tool Enable
or, if not re-
quired, deactivate
Tool Enable
.
Fast-Apps mode disabled.
Enable FastApps mode:
>
>
.
Self-identification data are
not recognized after tool
change.
Accept Tool Settings again:
1.
Navigator > Tool Setup
.
2.
Select the line with the tool.
3.
Select
Tool Settings> Accept
.
Tool not recognized
Software incorrect.
Check controller and measuring card soft-
ware.
FastApps mode is enabled.
Disable FastApps mode to connect to the
controller.
Tool defective.
Change tool.
Tool doesn't start with
counterclockwise rotation
activated.
With counterclockwise ro-
tation, parameter for speed
is set to 0
1
/min.
Parameterize Speed left rotation
Select on the controller
Navigator > Stand-
ard > Tool Groups > Settings For Speed
Left Rotation
.
Work light disabled.
Disabled by parameter set-
ting.
Parameterize the tool light on the control-
ler screen:
Navigator> Advanced > Tool
Group > Extended Tool Settings
.
To activate the work light:
>
Tool shuts off prematurely. Operator releases start
trigger before the controller
stops the tool.
Make sure that the operator keeps the start
trigger pressed throughout the entire se-
quence.
The fastening time ex-
ceeds the standard time of
10 seconds.
Increase the fastening time.
Tool exceeds the angle
setpoint.
Check the fastening sequence to ensure
that the torque shutoff value and/or angle
setpoint are correct. Adjust as necessary.
Check whether the fastening joint has
changed significantly.