D15362.16 DX70 and DX80 Administrator Guide CE9.13, JUNE 2020.
www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
91
Cisco Webex DX70 and DX80
Administrator Guide
Installing new software
(page 2 of 3)
Upgrading from CE8 to CE9
The MultiStream feature with Cisco TelePresence Server is
deprecated in CE9.
Also, some features that were available from the touch interface in
CE8, are not available in the first CE9 releases. Read the Software
Release Notes for details before you upgrade.
Upgrading to or downgrading from CE9.13 or
later
Be aware that upgrading and downgrading can result in a loss of
settings in certain circumstances.
When upgrading to or downgrading from CE9.13 or later, any
settings not appearing in the version you are installing will be
deleted. If you later try to go back to the previous software
version, those removed settings will be assigned default values.
File formats for software images
About PKG files and COP files
Boards, Desk Pro, and Room series:
The software images for the
video device and the peripherals are in separate PKG files.
Therefore, you must use the COP file when upgrading these
devices. The COP file contains the required PKG files for the video
device and the peripherals, and a
loads
file that lists the content
of the COP file.
SX, MX, and DX series:
The PKG file for the video device contains
both the software image of the device itself, and its associated
peripherals.
Upgrading from CUCM
Use the COP file when upgrading a device.
Boards, Desk Pro, and Room series:
When upgrading these
devices, you must specify the software using the
loads
file. You
cannot use only the PKG file of the video device, because then
the peripherals won't be upgraded.
SX, MX, and DX series:
When upgrading these devices, you
can specify the software using the PKG file since it also contains
software for the peripherals.
Upgrading from TMS or from the web interface of the
device:
Boards, Desk Pro, and Room series:
Use the COP file when
upgrading these devices. Don't use only the PKG file for the
video device, since it doesn't contain the software images for the
peripherals.
SX, MX, and DX series:
When upgrading these devices, you can
use the PKG file since it also contains software for the peripherals.
Introduction
Configuration
Peripherals
Maintenance
Device settings
Appendices
Maintenance