Chapter 2
Overview
2-12 CallConnector Operator
Directory Window
Figure 2-4 CallConnector Operator Directory Window
The Directory
window consists of the following regions and buttons:
Directory Toolbar:
Provides access to features associated with the directory
application.
Information Window:
The contact information is viewed in this window. The
information may be viewed in a summary listing or organized
hierarchically.
Action Bar:
Provides quick access to communication services for the
selected contact and ability to update the contacts presence and
notes. The Action bar has tabbed sections.
Directory Toolbar
The directory toolbar is located at the top of the directory window. Using the toolbar the operators
can:
•
Locate an entry as you type in the first few letters.
•
Query the contact list to retrieve a list that matches the entered search text for a specified
field.
•
Navigate to a specific entry; refresh the directory views.
•
Add, modify, or delete entries in the directory.
•
Open a different directory.
•
Save or load a customized directory view.
Search and Query
Navigate Edit
Directory View
Figure 2-5 Directory Toolbar
