Cisco 8851, Administration Manual

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Description Parameter
Enables secured calls on an extension. Options are:
• Optional: The phone maintains the current behavior for secure
calls.
• Required: The phone rejects nonsecure calls from other phones.
Default: Optional
Secure Call Option
ACD Settings
Description Parameter
Enables the phone for Automatic Call Distribuion (ACD). Select Yes
to enable or No to disable.
Default: No
Broadsoft ACD
Enables the phone to display details of a call center call. Select Yes to
enable or No to disable.
Default: No
Call Information Enable
Enables the user to add a disposition code. Select
Yes
to enable or
No
to disable.
Default: No
Disposition Code Enable
Enables the user to trace the last incoming call. Select
Yes
to enable or
No
to disable.
Default: No
Trace Enable
Enables the user to escalate a call to a supervisor in case of emergency.
Select
Yes
to enable or
No
to disable.
Default: No
Emergency Escalation Enable
Displays the call center status and the agent status. Select Yes to enable
or No to disable.
Default: No
Queue Status Notification Enable
Proxy and Registration
Description Parameter
SIP proxy server and port number set by the service provider for all
outbound requests. For example: 192.168.2.100:6060.
The port number is optional.
Default: 5060
Proxy
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