Troubleshooting
TruVu™ MPC Controller (
part no. TV-MPCXP1628-NR)
CARRIER CORPORATION ©2021
Installation and Start-up Guide
All rights reserved
71
Net (Network Status) Tricolor LED
Color
Pattern
Condition
Message in Module
Status
Possible Solutions
Red
On
Ethernet connection problem
No Ethernet Link
•
Connect Ethernet Cable
•
Check other network
components
Red
1 blink
One of the following BACnet/IP
(Ethernet) DLL reporting issue:
•
Unable to create tasks
•
Unable to open socket for BACnet
port
BACnet/IP error
Cycle power
Red
2 blink
Current default IP address does not
match the current rotary switch setting
Default IP address
mismatch
•
Use the controller setup
Ports
tab to set the IP
address
•
Cycle power to accept
new IP address
•
Change rotary switches
to match current default
IP address
Blue
On
One of the following issues:
•
Port communication firmware did
not load properly
•
Port communication firmware is
not running
•
Invalid protocol selected
ARCNET/MSTP firmware
error
•
Change rotary switch to
select valid protocol
•
Cycle power
Blue
1 blink
Invalid address selected for protocol
Invalid address selection
for ARCNET/MSTP
Change rotary switch to valid
address
Blue
2 blink
Controller has same MAC address as
another connected device
Duplicate address on
MSTP
Change rotary switch to
unique address
Blue
3 blink
Controller is the only device on the
network
No other devices
detected on
ARCNET/MSTP
•
Check that network cable
is connected properly
•
Check that baud rate is
correct
Blue
4 blink
Excessive errors detected over 3
second period
Excessive
communication errors
on ARCNET/MSTP
•
Check that network cable
is connected properly
•
Check that baud rate is
correct
Blue
5 blink
ARCNET traffic overload possibly due
to circular route or excessive COVs
(change of values)
Event System Error -
FPGA RX FIFO full
•
Check the network
configuration for a
circular route
•
Increase the time
between COVs to reduce
excessive COV traffic
Green
On
All enabled networks are functioning
properly
No errors
No action required
Magenta
Operating system changes are
downloading
WARNING
This process could take
several minutes. Do NOT power off the
controller during the download.
N/A
No action required
Summary of Contents for TruVu TV-MPCXP1628-NR
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