Canon Laser Class 810, Basic Operation Manual, Page: 316 / 412

Troubleshoot
ng
11-26
Are there other documents being sent from memory?
Allow tme for the documents to fnsh sendng.
Has an error occurred during transmission?
Check the LCD for an error message. (See “LCD Messages,” on p. 11-7.)
Prnt an Actvty Report and check for an error. (See “ACTIVITY REPORT,” on p. 12-
57.)
Is the telephone cable connected properly?
Make sure the cable s connected properly. (See “Set Up the Machne,” n the
Starter Gude.)
Is the telephone line working properly?
Make sure there s a dal tone when you press [Hook] or when you lft the
handset of any external telephone connected to the machne. If there s no dal
tone, contact your local telephone company.
Is the recipient’s machine a G3 fax machine?
Make sure the recpent’s machne s compatble wth your machne.
Is BUSY/NO SIGNAL shown on the ERROR TX REPORT?
The fax number you daled s busy. Try sendng the document later.
The recpent’s machne s not workng. Ask the recpent to check the machne.
Did the recipient’s machine answer within 35 seconds (after all automatic
redialing attempts)?
Ask the recpent to check the machne. For an overseas call, add pauses to the
regstered number. (See “Dalng an Overseas Number (Wth Pauses),” on p. 4-
83.)
Is the Processing/Data indicator lit?
The external phone s busy. Please wat untl the external phone becomes free.