When Problems Occur
5-6
5
T
roub
leshooting
The machine cannot use fax information services.
Cause1
: Is the type of telephone line set to ‘Tone’ even if you are using a pulse type of
telephone line?
Remedy
: If you are using a pulse type of telephone line, it is necessary to press [Tone] to
use fax information services. (See “Using Fax Information Services,” on p. 2-8.)
Cause2
: Were you asked to make the machine ready to receive the services?
Remedy
: Press [RX Start]. (See “Using Fax Information Services,” on p. 2-8.)
Documents cannot be sent overseas by fax (error code #018).
Cause
: Is a pause inserted in the fax telephone number?
Remedy1 : Insert a pause after the access number of the telephone company that you want
to use to perform international communication, or after the fax telephone
number of the recipient, then send the documents again. (See “Specifying a Fax
Number,” on p. 1-39.)
Remedy2 : Change the Long Distance setting on the Option screen if you are sending
documents using the Address Book. (See “Changing Address Details,” on p. 4-
60.)
