Troubleshooting
65
Printing is slow
Incorrect printer driver
settings
Altering driver settings may improve print speed. For example,
draft mode is faster than normal mode, but the quality of the
print is lower. See “Setting Driver Options” on page 8 on for
selecting the optimum print mode for a print job.
Computer resources
are low or not enough
memory
You may not have enough memory (RAM) on your computer.
Close any open applications that are not needed for printing.
If the problem persists, consider adding more memory to
your computer.
Computer resources
are low or not enough
disk space
When a print job is sent to the printer, it first goes to a
temporary print spool. If the file is large and you have limited
disk space available, this can slow or stop printing.
W
INDOWS
Delete all temporary files (.tmp).
If you have Windows 98 or later, you can also run the
Disk Cleanup utility.
W
INDOWS
XP
1. Click
Start
, then
My Computer
, then right click the
C: drive
icon.
2. Click
Properties
from the drop-down menu.
3. Click the
Disk Clean-up
button.
4. Ensure that
Temporary files
is selected.
5. Click
OK
.
M
AC
OS
If you run out of disk space on your computer, copy any
unused files to a Zip disk or other removable media,
then delete the files from your hard disk by dragging
them into the trash.
For OS 8.6 – 9.x users:
Allocate more memory to the
application.
Printer tried to
print but no ink
appears on paper
Ink tanks seated
improperly
Check the ink tanks and reseat them if necessary. See
“Replacing Ink Tanks” on page 41.
Print head clogged
Verify that the print head is working properly. See “Printing a
Nozzle Check Pattern” on page 43 or “Cleaning the Print Head”
on page 45.
If necessary, perform multiple print head cleanings. See the
S830D User’s Guide on the Setup Software & User’s Guide
CD-ROM for more information.
Problem
Possible Cause
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S830D QSG.book Page 65 Monday, April 29, 2002 4:30 PM