Burstner CityCar 2016, Instruction Manual

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City-Car - 15/16 - Ausgabe 12/15 - 2616861 - BUE-0090-00EN
Troubleshooting
14
14.4 Cooker
14.5 Heater/boiler
In the event of a defect contact the nearest customer service workshop of the
relevant appliance manufacturer. The list of addresses is enclosed with the
accompanying appliance documentation. Only authorised qualified personnel
may repair the appliance.
14.5.1 Truma heater/boiler with analogue operating unit
Fault Cause Remedy
Ignition fuse does not op-
erate (flame does not
burn after the control
knobs are released) Heat-up time is too short Keep control knob
pressed for approx. 15 to
20 seconds after ignition
Ignition fuse is defective Contact customer service
Flame extinguishes when
being reduced to its mini-
mum setting Thermocouple sensor is
incorrectly set Correctly reset thermo-
couple sensor (do not
bend). The sensor tip
should protrude by 5 mm
beyond the burner. The
sensor neck should not
be more than 3 mm away
from the burner ring; if
necessary, contact cus-
tomer service
Fault Cause Remedy
Heater does not ignite Temperature sensor on
operating unit or remote
sensor defective Pull out plug on operating
unit. The heater then
works without thermostat.
Contact the customer
service as soon as possi-
ble
Boiler empties, safety/
drainage valve has
opened Internal temperature be-
low 8 °C Heat inside
Safety/drainage valve
cannot be closed Temperature at safety/
drainage valve below
8 °C Heat inside
Fan wheel runs noisily or
not steadily Fan wheel is soiled Contact Truma service
department
Fault is displayed See flash sequence table See flash sequence table