2-109
Confidential
Downward fogging of solid color
Horizontal lines
Ghost
<User Check>
- Replace the toner cartridge with a new one.
Step
Cause
Remedy
1
High-voltage power supply PCB
failure
Replace the high-voltage power supply PCB
ASSY.
2
Main PCB failure
Replace the main PCB ASSY.
<User Check>
- This problem may disappear after printing multiple
sheets of paper.
- Refer to
to remove the dirt
from the exposure drum using a cotton applicator.
- Replace the drum unit with a new one.
- Replace the toner cartridge with a new one.
Step
Cause
Remedy
1
Dirty charge electrodes
Clean the electrodes of the drum unit and
those of the machine. (Refer to
and
2
Scratch or dirt on the fuser unit
Replace the fuser unit.
3
High-voltage power supply PCB
failure
Replace the high-voltage power supply
PCB ASSY.
<User Check>
- Check the usage environment of the machine. Using the machine in
hot-humid or cold-dry conditions can cause this problem.
- Check that the appropriate paper type is selected in the driver.
- Select "Improve Toner Fixing" in the driver.
- Replace the drum unit with a new one.
Step
Cause
Remedy
1
Scratch or dirt on the fuser unit
Replace the fuser unit.
2
High-voltage power supply PCB
failure
Replace the high-voltage power supply PCB
ASSY.