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4.2 Troubleshooting for Paper Feeding Problems

End users can solve problems related to paper feeding as long as they follow the User Check
items. If the problem still cannot be solved, implement each procedure according to the step
numbers in the tables below.

4.2.1 No paper is fed from machine paper tray

Fig. 2-9

<User Check>
• Check that the paper is set in the paper tray correctly.
• Check that there is not too much paper set in the paper tray.
• Flip over the paper in the paper tray or rotate the paper 180°.
• Check that the thickness of the paper is 60 to 120 g/m

2

(paper tray 1).

• Check that the MP tray, LT or TT is not set as the paper tray.
• Flip through the paper and reset it in the paper tray.
• Clean the paper pick up roller.
• Install the latest main firmware.

Step

Cause

Remedy

1

Dirt on the paper dust cleaning

roller of the paper tray

Refer to the figure below to clean the paper

dust cleaning roller.

2

Attachment failure of the T1

roller holder ASSY

Reattach the T1 roller holder ASSY correctly.

3

Connection failure of the paper

feed motor harness

Reconnect the paper feed motor harness.

4

Connection failure of the T1

paper feed sensor harness

Reconnect the T1 paper feed sensor harness.

5

Connection failure of the HVPS

flat cable

Reconnect the HVPS flat cable.

6

Connection failure of the T1

pickup clutch harness

Reconnect the T1 pickup clutch harness.

7

T1 paper empty actuator coming
off

Reattach the T1 paper empty actuator.

8

Abrasion of the paper pick up

roller

Replace the PF kit 1.

9

T1 pickup clutch failure

Replace the T1 pickup clutch.

10

T1 paper empty sensor failure

Replace the T1 paper empty sensor.

11

Damaged plate gear

Replace the T1 plate gear.

12

Paper feed motor failure

Replace the paper feed motor.

13

High-voltage power supply PCB

failure

Replace the high-voltage power supply PCB

ASSY.

14

Panel PCB failure

Replace the panel PCB ASSY.

15

Damaged gears in the paper

pickup system

Replace the main frame L ASSY.

16

Damaged fuser unit

Replace the fuser unit.

17

Main PCB failure

Replace the main PCB ASSY.

Paper dust cleaning roller

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Summary of Contents for HL-5580D

Page 1: ... L6200DWT L6202DW L6250DN 5595DN L6250DW L6300DW L6400DW L6402DW L6300DWT L6400DWT Read this manual thoroughly before maintenance work Keep this manual in a convenient place for quick and easy reference at all times November 2015 SM PRN101 84UG 4 MODEL LT Lower Tray LT 5500 5505 6500 6505 MX Mailbox MX 4000 TT Tower Tray TT 4000 OPTION ...

Page 2: ...he United States and or other countries Wi Fi Wi Fi Alliance and Wi Fi Protected Access are registered trademarks of Wi Fi Alliance WPA WPA2 Wi Fi Protected Setup Wi Fi Protected Setup logo and Wi Fi Direct are trademarks of Wi Fi Alliance Flickr is a registered trademark of Yahoo Inc Android Google Cloud Print Google Drive Picasa Web Albums and Google Play are trademarks of Google Inc Use of thes...

Page 3: ...KS INC ALL RIGHTS RESERVED 2008 Devicescape Software Inc All rights reserved This product includes the KASAGO TCP IP software developed by ZUKEN ELMIC Inc Other Information FlashFX is a registered trademark of Datalight Inc FlashFX Copyright 1998 2014 Datalight Inc U S Patent Office 5 860 082 6 260 156 FlashFX Pro is a trademark of Datalight Inc FlashFX Tera is a trademark of Datalight Inc Relianc...

Page 4: ... 10 3 1 Error Codes 2 10 3 2 Error Messages 2 20 3 2 1 Non touch panel models 2 20 3 2 2 Touch panel models 2 29 4 TROUBLESHOOTING 2 42 4 1 Error Cause and Remedy 2 42 4 2 Troubleshooting for Paper Feeding Problems 2 84 4 2 1 No paper is fed from machine paper tray 2 84 4 2 2 No paper is fed from LT 2 85 4 2 3 No paper is fed from TT 2 86 4 2 4 No paper is fed from MP tray 2 87 4 2 5 Multiple shee...

Page 5: ...eplacement does not disappear 2 114 4 7 4 Drum error 2 115 4 7 5 Error message prompting drum replacement does not disappear 2 115 4 8 Troubleshooting for Fuser Unit Problems 2 116 4 8 1 Fuser unit failure 2 116 4 9 Troubleshooting for Laser Unit Problems 2 116 4 9 1 Laser unit failure 2 116 4 10 Troubleshooting for PCB Problems 2 117 4 10 1 Main PCB failure 2 117 4 10 2 Memory full 2 117 4 11 Tro...

Page 6: ... Wireless LAN models only 3 63 9 12 External temperature humidity sensor 3 66 9 13 Laser unit 3 67 9 14 PF roller holder ASSY 3 69 9 15 Low voltage power supply PCB ASSY 3 70 9 16 Toner amount detection sensor PCB ASSY light emission 3 73 9 17 Main fan 3 75 9 18 Filter 3 77 9 19 Relay front PCB ASSY 3 78 9 20 Registration clutch T1 pickup clutch 3 79 9 21 Main frame L ASSY 3 80 9 22 Paper feed mot...

Page 7: ... 10 6 LT control PCB ASSY 3 116 10 7 LT pickup clutch 3 117 10 8 LT release clutch 3 118 10 9 LT connector ASSY LT connector upper 3 121 10 10 LT paper feed sensor PCB ASSY 3 122 10 11 LT paper empty sensor PCB ASSY 3 125 11 DISASSEMBLY PROCEDURE MX UNIT 3 126 11 1 Bin ASSY A B 3 126 11 2 MX relay PCB ASSY 3 131 11 3 MX switching solenoid MX bin switching solenoid 3 133 11 4 MX control PCB ASSY 3 ...

Page 8: ... Models only 4 4 1 3 Initializing the EEPROM of the Main PCB ASSY Function Code 01 4 4 1 4 Configure for Country Region and Model Function Code 74 4 5 1 5 Activating Memory Writing 4 5 1 6 Setting Serial Number and Entering Adjusted Value of Laser Unit 4 6 1 7 Adjusting Left end and Upper end Print Position Function Code 45 TT only 4 7 1 8 Resetting to Factory Shipping State 4 8 2 IF YOU REPLACE T...

Page 9: ... sensor operation function code 32 5 15 1 3 9 Display LAN connection status function code 33 5 21 1 3 10 Change USB No return value Adjust left end print position Adjust upper end print position Set HEXDUMP mode function code 45 5 22 1 3 11 Adjust printable range for each speed level Full speed Half speed for thick paper Quiet Mode function code 46 5 25 1 3 12 Adjust touch panel function code 61 T...

Page 10: ...IODICAL REPLACEMENT PARTS 7 2 2 1 Preparation 7 2 2 2 Fuser unit 7 3 2 3 Laser unit 7 7 2 4 PF kit MP 7 14 2 5 PF kit 1 7 15 2 6 PF kit 2 3 4 5 7 17 APPENDIX 1 SERIAL NUMBERING SYSTEM APPENDIX 2 DELETING USER SETTING INFORMATION APPENDIX 3 INSTALLING THE MAINTENANCE PRINTER DRIVER ...

Page 11: ... or moderate injuries IMPORTANT IMPORTANT indicates a potentially hazardous situation which if not avoided may result in damage to property or loss of product functionality Prohibition icons indicate actions that must not be performed Electrical Hazard icons alert you to possible electrical Shock Fire hazard icons alert you to the possibility of fire Hot Surface icons warn you not to touch product...

Page 12: ...duct including for routine maintenance such as cleaning make sure you have unplugged the power cord from the AC power outlet as well as Ethernet RJ 45 cables Network models only from the product Never push objects of any kind into this product through cabinet slots since they may touch dangerous voltage points or short out parts DO NOT handle the plug with wet hands DO NOT use this product during ...

Page 13: ... use the product if the power cord is frayed or damaged Doing so may cause an electrical shock or fire Brother strongly recommends that you DO NOT use any type of extension cord DO NOT drop any metallic hardware or any type of liquid on the power plug of the product It may cause an electrical shock or a fire DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire It co...

Page 14: ...wer Tray Mailbox DO NOT carry the product with the Lower Tray Mailbox as you may be injured or cause damage to the product because it is not attached to the Lower Tray Mailbox When moving the product hold it by grasping the handholds at the bottom firmly from the front of the product If the mailbox is used carry it separately Be careful when carrying the machine or options for your safety Machine ...

Page 15: ...ereinheit darf nicht geöffnet werden da sonst Laserstrahlen austreten können Additional Information When servicing the optical system of the machine be careful not to place a screwdriver or other reflective object in the path of the laser beam Be sure to take off any personal accessories such as watches and rings before working on the machine A reflected beam though invisible can permanently damag...

Page 16: ... A USB Host rear N A NFC N A PCL PS N A Paper Input Standard Tray 250 sheets 250 sheets T1 520 sheets T2 250 sheets 250 sheets T1 520 sheets T2 520 sheets Lower Tray Option 250 sheets LT 5500 or 520 sheets LT 6500 x 2 pcs Max 1 040 sheets 250 sheets LT 5500 or 520 sheets LT 6500 x 1 pcs Max 520 sheets 250 sheets LT 5500 or 520 sheets LT 6500 x 2 pcs Max 1 040 sheets 250 sheets LT 5500 or 520 sheet...

Page 17: ...5505 or 520 sheets LT 6505 x 2 pcs or 250 sheets x 3 pcs Max 1 040 sheets 250 sheets LT 5500 or 520 sheets LT 6500 x 1 pcs Max 520 sheets 250 sheets LT 5500 or 520 sheets LT 6500 x 2 pcs or 250 sheets x 3 pcs Max 1 040 sheets 250 sheets LT 5500 for the U S A LT 5505 for Europe or 520 sheets LT 6500 for the U S A LT 6505 for Europe x 2 pcs or 250 sheets x 3 pcs Max 1 040 sheets 250 sheets LT 5505 o...

Page 18: ... 7 inch for Singapore 549 x 498 x 435 mm 21 6 x 19 6 x 17 1 inch Machine size 373 x 388 x 255 mm 14 7 x 15 3 x 10 0 inch 373 x 388 x 255 mm 14 7 x 15 3 x 10 0 inch 373 x 388 x 255 mm 14 7 x 15 3 x 10 0 inch 373 x 388 x 255 mm 14 7 x 15 3 x 10 0 inch 373 x 388 x 255 mm 14 7 x 15 3 x 10 0 inch Weights with Carton 13 1 kg 28 8 lb for the U S A 13 0 kg 28 7 lb for Europe 13 3 kg 29 4 lb for Asia 13 5 ...

Page 19: ... 450 x 377 mm 19 1 x 17 7 x 14 8 inch 662 x 522 x 702 mm 26 1 x 20 6 x 27 6 inch Machine size 373 x 388 x 387 mm 14 7 x 15 3 x 15 2 inch 373 x 388 x 255 mm 14 7 x 15 3 x 10 0 inch 373 x 388 x 255 mm 14 7 x 15 3 x 10 0 inch 373 x 388 x 255 mm 14 7 x 15 3 x 10 0 inch 373 x 388 x 387 mm 14 7 x 15 3 x 15 2 inch Weights with Carton 22 0 kg 48 5 lb 12 8 kg 28 2 lb 12 8 kg 28 3 lb for the U S A 13 0 kg 2...

Page 20: ...1 inch 485 x 450 x 531 mm 19 1 x 17 7 x 20 9 inch 662 x 522 x 734 mm 26 1 x 20 6 x 28 9 inch 485 x 450 x 531 mm 19 1 x 17 7 x 20 9 inch Machine size 373 x 388 x 287 mm 14 7 x 15 3 x 11 3 inch 373 x 388 x 287 mm 14 7 x 15 3 x 11 3 inch 373 x 388 x 287 mm 14 7 x 15 3 x 11 3 inch 373 x 388 x 419 mm 14 7 x 15 3 x 16 5 inch 373 x 388 x 287 mm 14 7 x 15 3 x 11 3 inch Weights with Carton 14 1 kg 31 2 lb ...

Page 21: ... 20 6 x 33 7 inch Machine size 373 x 388 x 287 mm 14 7 x 15 3 x 11 3 inch 400 x 396 x 288 mm 15 7 x 15 6 x 11 3 inch 400 x 396 x 288 mm 15 7 x 15 6 x 11 3 inch 400 x 396 x 288 mm 15 7 x 15 6 x 11 3 inch 400 x 396 x 420 mm 15 7 x 15 6 x 16 5 inch 400 x 396 x 420 mm 15 7 x 15 6 x 16 5 inch Weights with Carton 14 9 kg 32 9 lb 15 6 kg 34 4 lb for the U S A 15 8 kg 34 8 lb for Europe 15 8 kg 34 8 lb fo...

Page 22: ... the boss parts which connects with the machine 363 x 384 x 152 mm 14 3 x 15 1 x 6 0 inch The height 20 mm of its whole size is the boss parts which connects with the machine 367 x 416 x 381 mm 14 4 x 16 4 x 15 0 inch 660 x 660 x 717 4 mm 26 0 x 26 0 x 28 2 inch Weights 2 8 kg 6 2 lb 3 9 kg 8 5 lb 4 4 kg 9 7 lb 46 6 kg 102 7 lb 47 7 kg 105 2 lb with AC cord Specifications are subject to change wit...

Page 23: ...N A Wireless network Network node type N A NC 8500w Model HL L5200DW HL L5200DWT HL L5202DW HL L6200DW HL L6200DWT HL L6202DW HL L6250DW HL L6250DN HL 5595DN HL L6300DW HL L6300DWT HL L6400DW HL L6400DWT HL L6402DW Wired network Network node type NC 8900h Wireless network Network node type NC 8500w N A NC 8500w Specifications are subject to change without notice ...

Page 24: ...re version or later and 100 000 pages for models with the older main firmware HL L5000D Except for Iran HL 5580D HL 5585D Main Firmware D001GJ_D djf Ver 1 17 HL L5000D For Iran Main Firmware D004PT_C djf Ver 1 08 HL L5100DN HL L5100DNT HL 5590DN HL L5102DW HL L5200DW HL L5200DWT HL L5202DW Main Firmware D001GH_F djf Ver 1 19 However what changed was only Replace PF Kit1 error timing and the supple...

Page 25: ...oner Approximately 12 000 pages for Asia China N A Except for Asia Approximately 12 000 pages for Latin America Asia China N A Except for Latin America Asia Approximately 12 000 pages Approximately 12 000 pages for Asia Brazil N A Except for Asia Brazil Approximately 12 000 pages Ultra High Capacity Toner N A When printing A4 Letter size one sided pages in accordance with ISO IEC 19752 Shelf life ...

Page 26: ...ltra High Capacity Toner N A Approximately 20 000 pages When printing A4 Letter size one sided pages in accordance with ISO IEC 19752 Shelf life 2 years without opening 6 months after opening Drum unit Life expectancy Approximately 30 000 pages page job The life expectancy varies according to the use condition Shelf life 2 years The shelf life of toner cartridge and drum unit is guaranteed under t...

Page 27: ...damage electronic parts Before handling the PCBs touch a metal section of the machine to discharge static electricity When transporting PCBs be sure to wrap them in conductive sheets When replacing the PCBs wear a grounding wrist band and perform replacement on an antistatic mat Also take care not to touch the conductor sections on the flat cables 4 Be sure to always observe all warnings 5 After r...

Page 28: ... moisture or dust 4 When moving the product hold it by grasping the handholds at the bottom firmly from the front of the product Fig 2 1 Power supply 1 Power described on the rating label attached on the machine is supplied Power fluctuation should be within 10 of the rated voltage 2 The AC input power supply is within the regulated value 3 The cables and harnesses are connected correctly 4 The fu...

Page 29: ...tion pad may cause paper feed problems If condensation has formed in the machine leave the machine for at least two hours until it reaches room temperature If the drum unit is unpacked soon after it is moved to a warm room from a cold location condensation may occur inside the unit which may cause printing failure Leave the drum unit for one or two hours until it reaches room temperature and then ...

Page 30: ... Heat film Eject roller 1 Eject actuator Fuser cover Pressure roller Duplex tray Duplex paper feed roller T1 plate T2TT jam actuator TT only T3TT jam actuator TT only T4TT jam actuator TT only T5TT jam actuator TT only T2 LT or TT paper dust cleaning roller T2 LT or TT paper feed actuator T2 LT or TT separation roller T2 LT or TT separation pad T2 LT or TT paper pick up roller T2 LT or TT paper em...

Page 31: ...nfidential 2 2 Paper Feeding Fig 2 3 Back side Front side Feed from MP tray Eject to MX Eject to back side Duplex path Paper tray 1 path Paper tray 2 path Paper tray 3 path Paper tray 4 path Paper tray 5 path ...

Page 32: ...ar sensor Detects paper pass and adjusts the writing start position for the paper Detects paper jams in the front or center section of the machine Detects the rear edge of the paper to determine the paper size Heat film Pressure roller Fuses the toner transferred to paper by heat and pressure and feeds paper to the eject roller 1 Eject actuator Eject sensor Determines whether paper is ejected from...

Page 33: ... the upper section of the output tray MX jam upper actuator MX jam upper sensor Detects paper jams in the MX 3bin and 4bin Detects paper jams in the rear side of the MX MX flapper Selects where the paper is ejected MX 1bin 2bin 3bin 4bin MX eject roller 1 2 3 4 Ejects the paper to each bin MX feed roller 1 Feeds the paper ejected from the machine to the MX feed roller 2 MX eject roller 1 or MX eje...

Page 34: ...g solenoid MX control PCB MX relay PCB MX 1bin stack sensor PCB MX 2bin stack sensor PCB MX 3bin stack sensor PCB MX 4bin stack sensor PCB MX back cover sensor Wireless LAN PCB WLAN models only Paper empty sensor PCB Models with 520 sheet T1 and HL 5580D 5585D only Center thermistor Side thermistor Heater Low voltage power supply PCB Eject sensor PCB Fuser unit Panel PCB Touch panel models only NF...

Page 35: ... printed ASSY Wireless LAN PCB Panel PCB ASSY Eject motor Fuser drive gear 39 Relay front PCB ASSY Develop clutch 51R Duplex tray Paper stopper Front cover ASSY MP cover ASSY High voltage power supply PCB ASSY PF roller holder ASSY MP roller holder ASSY T1 pickup clutch LT TT connector Paper tray Paper feed motor Registration clutch Back cover duplex tray sensor Internal temperature sensor Low vol...

Page 36: ...ture rise when the heater was ON 2 44 0203 Eject motor failure was detected 2 42 050A The hardware detected a temperature error through the center thermistor or the side thermistor of the fuser unit 2 45 0300 Cannot detect the lock signal of the polygon motor for the laser unit second time 2 43 050B When the center thermistor of the fuser unit was lower than the idle temperature the side thermisto...

Page 37: ...only 2 47 2403 1802 A communication error occurred between the ASIC and T3LT control PCB ASSY in the engine LT only 2 47 2404 1803 A communication error occurred between the ASIC and T4LT control PCB ASSY in the engine LT only 2 47 2405 1808 A communication error occurred between the ASIC and TT control PCB in the engine 2 47 2408 1901 Detected a TT motor failure 2 48 2409 1A01 A communication err...

Page 38: ... 2E04 4004 2E05 4200 The number of rotations of the drum unit has reached the upper limit Printing does not stop 2 49 2E06 4201 2E07 4202 2E08 4203 2E0A 4204 2F01 4300 2F02 4400 2F03 4500 The number of printable pages of the fuser unit has reached the upper limit 2 49 2F04 4600 The number of printable pages of the laser unit has reached the upper limit 2 50 2F05 4700 2F06 4800 2F07 4900 2F08 4A00 ...

Page 39: ...t 1 have reached the upper limit 2 51 6103 5003 Printable pages set for PF kit 2 have reached the upper limit 2 51 6104 5004 Printable pages set for PF kit 3 have reached the upper limit 2 51 6200 Detected that the drum unit was not set by detecting the GRID terminal current 2 52 5005 Printable pages set for PF kit 4 have reached the upper limit 2 51 6201 5006 Printable pages set for PF kit 5 have...

Page 40: ...t detect paper pass within the specified time after the T1 paper feed sensor detected paper pass 2 57 6E00 7400 6F00 Detected irregular power supply for less than 100 times 2 55 7401 When printing from the paper tray 2 the T2 LT or TT paper feed sensor does not detect paper pass within the specified time while the T2 LT or TT paper empty sensor detects some paper set 2 58 7000 The eject sensor doe...

Page 41: ...om paper tray 3 to 5 the T3 LT or TT paper feed sensor detected open paper tray 3 before registering printing data to engine 2 71 7B01 The MX jam lower sensor does not detect paper pass within the specified time after the eject sensor detected paper pass 2 67 8504 When printing from paper tray 4 to 5 the T4 LT or TT paper feed sensor detected open paper tray 4 before registering printing data to e...

Page 42: ...over was open during duplex printing After registering printing data to engine 2 75 870A MX 3bin stack sensor detected the eject paper full state at the start of printing when the MX 3bin was selected as the output tray 2 73 8A01 The registration rear sensor detected that the paper fed was smaller or larger than the specified size in duplex printing mode 2 75 870B MX 4bin stack sensor detected the...

Page 43: ...paper set in paper tray 3 2 78 9003 When printing from the paper tray 2 the size of paper set in the paper tray 2 does not match the size specified by the driver 2 76 9305 When printing from paper tray 4 the T4 LT or TT paper empty sensor detected that there was no paper set in paper tray 4 2 78 9004 When printing from the paper tray 3 the size of paper set in the paper tray 3 does not match the s...

Page 44: ... 2 80 A800 9801 A900 9802 AA00 9803 AB00 9804 AC00 9901 AD00 9902 AE00 9903 AF00 9A01 B000 9A02 B700 9A03 B800 9B01 B900 9B02 BB00 9B03 BC00 9B04 BD00 9B05 BF00 9B06 C001 Access request to the server timed out because the server address was wrong network was not connected or server was not working 2 81 9C01 C002 User authentication error due to wrong user name wrong password or date and time was n...

Page 45: ...09 E500 An error occurred during access to the DRAM in the main PCB ASSY 2 83 FB0A E600 Write error in the EEPROM of the main PCB ASSY 2 83 FB0B E701 System error in the flash ROM 2 83 FB0C E702 Read error in the flash ROM 2 83 FB0D E900 An error occurred while initializing the NFC 2 83 FB0E EC00 A USB device not within the specification is connected to the USB terminal resulting in over current 2...

Page 46: ...e PS data 4 11 1 Jam 2 sided Pull out the Duplex Tray at the back of the machine and remove the jammed paper The registration front sensor does not detect paper pass within the specified time after the first side was printed in duplex printing mode 7800 2 66 Jam Inside Open the Front Cover pull out the Drum Unit completely and remove the jammed paper The eject sensor does not detect paper pass aft...

Page 47: ...2 83 Media Mismatch Reload correct paper in MP Tray then press Go When printing from the MP tray paper type setting in the machine does not match the setting in the driver 9201 2 77 Reload correct paper in Tray 1 then press Go When printing from the paper tray 1 paper type setting in the machine does not match the setting in the driver 9202 2 77 Reload correct paper in Tray 2 then press Go When pr...

Page 48: ...d time while the T4LT paper empty sensor detects some paper set 7601 2 62 No Paper MP Reload paper in MP Tray When printing from the MP tray the MP paper empty sensor detected that there was no paper set in the MP tray 9301 2 78 No Paper T1 Reload paper in Tray 1 When printing from paper tray 1 the T1 paper empty sensor or the T1 paper feed sensor detected that there was no paper set in paper tray...

Page 49: ... engine 8503 2 71 When printing from paper tray 3 to 4 the T3LT paper feed sensor detected open paper tray 3 after registering printing data to engine 8507 2 72 No Tray T4 Reinstall Tray 4 When printing from paper tray 4 the T4LT paper feed sensor detected open paper tray 4 before registering printing data to engine 8504 2 71 When printing from paper tray 4 the T4LT paper feed sensor detected open...

Page 50: ...ain PCB detected an error in the paper feed motor 0201 2 43 Main PCB detected an error in the eject motor 0203 2 43 Print Unable 03 Turn the power off and then back on again Main PCB detected an error at the polygon motor in the laser unit 0300 2 44 Print Unable 04 Turn the power off and then back on again Main PCB detected an error at the polygon motor in the laser unit 0401 2 44 Print Unable 05 ...

Page 51: ...wer off and then back on again Detected an MX motor failure 1B01 2 48 Print Unable 38 Turn the power off and then back on again A temperature error occurred in the external temperature humidity sensor 3801 2 49 Print Unable C1 Turn the power off and then back on again Failed to save data to a USB flash memory C100 2 81 Print Unable E0 Turn the power off and then back on again An error occurred at ...

Page 52: ...set for PF kit 4 have reached the upper limit 5005 2 51 Replace PF KitMP Printable pages set for PF kit MP have reached the upper limit 5001 2 51 Replace Toner Open the Front Cover replace Toner Cartridge Dot counter or develop roller counter of the toner has reached the upper limit 4C01 2 50 Self Diagnostic Turn the power off then on again Leave the machine for 15 min An error occurred in the fus...

Page 53: ...ng 9701 2 80 Specify the correct paper and press Go The registration rear sensor detected that the paper fed was smaller or larger than the specified size in duplex printing mode 8A01 2 75 Size Mismatch Load S paper in T and press Go When printing from the MP tray the size of paper set in the MP tray does not match the size specified by the driver 9001 2 76 When printing from the paper tray 1 the ...

Page 54: ... put the 2 sided Tray back in The back cover duplex tray sensor detected that the cover was open when duplex printing is started Before registering printing data to engine 8903 2 75 The back cover duplex tray sensor detected that the cover was open during duplex printing After registering printing data to engine 8904 2 75 First line Scroll Description Error codes Refer to ...

Page 55: ...the output tray before registering printing data to engine 8808 2 74 MX back cover sensor detected the open cover when the MX was selected as the output tray after registering printing data to engine 8809 2 74 Drum Detected discharge that may be attributable to dirty corona wire on the drum unit 6A00 2 54 Firmware Update You must update the firmware Firmware version of the main PCB is older than t...

Page 56: ...rear sensor does not detect paper pass within the specified time after the registration front sensor detected paper pass 7200 2 56 Jam Rear The eject sensor remains ON paper pass detected even after the registration rear sensor detected the end of paper pass 7100 2 56 Jam Tray1 When printing from the paper tray 1 the registration front sensor does not detect paper pass within the specified time af...

Page 57: ...ame wrong password or date and time was not synchronized between the machine and server C002 2 81 File access error contact your administrator Cannot access to the file because the directory name is wrong writing into directory is not permitted or writing into file is locked or not permitted C003 2 81 Server timeout contact your administrator Access request to the server timed out because the serv...

Page 58: ... not match the setting in the driver 9201 2 77 Reload correct paper in Tray1 then press Retry When printing from the paper tray 1 paper type setting in the machine does not match the setting in the driver 9202 2 77 Reload correct paper in Tray2 then press Retry When printing from the paper tray 2 paper type setting in the machine does not match the setting in the driver 9203 2 77 Reload correct pa...

Page 59: ...s Retry When printing from the paper tray 1 the T1 paper feed sensor does not detect paper pass within the specified time while the T1 paper empty sensor detects some paper set 7301 2 57 No Paper Fed T2 Reload paper in Tray 2 then press Retry When printing from the paper tray 2 the T2 LT or TT paper feed sensor does not detect paper pass within the specified time while the T2 LT or TT paper empty ...

Page 60: ...re was no paper set in paper tray 3 9304 2 78 No Paper T4 When printing from paper tray 4 the T4 LT or TT paper empty sensor detected that there was no paper set in paper tray 4 9305 2 78 No Paper T5 When printing from paper tray 5 the T5TT paper empty sensor detected that there was no paper set in paper tray 5 9306 2 78 No Toner Open the Front Cover then install Toner Cartridge The toner amount d...

Page 61: ...g printing data to engine 8503 2 71 When printing from paper tray 3 to 5 the T3 LT or TT paper feed sensor detected open paper tray 3 after registering printing data to engine 8507 2 72 No Tray T4 When printing from paper tray 4 to 5 the T4 LT or TT paper feed sensor detected open paper tray 4 before registering printing data to engine 8504 2 71 When printing from paper tray 4 to 5 the T4 LT or TT...

Page 62: ... full state at the start of printing when the MX 4bin was selected as the output tray 870B 2 73 Machine stack sensor or MX 1bin stack sensor detected the eject paper full state at the start of printing when the MX 1bin was selected as the output tray and Use Std Tray when full setting was ON 870C 2 74 Machine stack sensor or MX 2bin stack sensor detected the eject paper full state at the start of ...

Page 63: ... delete the previously stored data The memory size allotted for Secure Print was exceeded when saving Secure Print data C800 2 82 Print Unable 01 Turn the power off and then back on again An error occurred at the motor drive circuit in the main PCB 0102 2 42 Print Unable 02 Turn the power off and then back on again Main PCB detected an error in the paper feed motor 0201 2 42 Main PCB detected an e...

Page 64: ...etween the main PCB and T3LT control PCB 1802 2 47 A communication error occurred between the main PCB and T4LT control PCB 1803 2 47 A communication error occurred between the main PCB and TT control PCB 1808 2 47 Print Unable 19 Turn the power off and then back on again Detected a TT motor failure 1901 2 48 Print Unable 1A Turn the power off and then back on again A communication error occurred ...

Page 65: ...e touch panel D800 2 82 Self Diagnostic Turn the power off then on again Leave the machine for 15 min An error occurred in the fuser unit when the power switch was turned ON or sleep mode was released 6901 2 54 Will automatically restart within 15 minutes Rechecking the error after the power switch was turned OFF and then ON again because an error was detected in the fuser unit This message is dis...

Page 66: ...ecified by the driver 9001 2 76 Reload correct paper in Tray1 then press Retry When printing from the paper tray 1 the size of paper set in the paper tray 1 does not match the size specified by the driver 9002 2 76 Reload correct paper in Tray2 then press Retry When printing from the paper tray 2 the size of paper set in the paper tray 2 does not match the size specified by the driver 9003 2 76 Re...

Page 67: ... 6D00 2 55 Unable to Update 01 Check the firmware update file and try again An error occurred during the automatic firmware update with USB flash memory 4 11 2 Unable to Update 02 Unable to Update 03 Unable to Update 04 Unable to Update 05 Unable to Update 06 Unable to Update 07 Unable to Update 08 Unusable Device Unusable device The connected USB device is not supported 4 11 3 2 sided Disabled Th...

Page 68: ...Step Cause Remedy 1 Connection failure of the paper feed motor harness Reconnect the paper feed motor harness 2 Damaged fuser gear Replace the fuser gear 3 Paper feed motor failure Replace the paper feed motor 4 Damaged fuser unit Replace the fuser unit 5 Low voltage power supply PCB failure Replace the low voltage power supply PCB ASSY 6 Damaged part in drive sub ASSY Replace the main frame L ASS...

Page 69: ...ct the synchronized signal of the polygon motor for the laser unit second time Error code 0405 Cannot detect the synchronized signal of the polygon motor for the laser unit first time Step Cause Remedy 1 Connection failure of the laser unit flat cable Reconnect the laser unit flat cable 2 Laser unit flat cable failure Replace the laser unit flat cable 3 Laser unit failure Replace the laser unit 4 ...

Page 70: ...temperature fall greater than the specified value within the specified time Error code 0508 The side thermistor of the fuser unit did not detect a temperature rise when the heater was ON User Check Turn OFF the power switch After several seconds turn ON the power again and check that this error is reset Step Cause Remedy 1 Connection failure of the center or side thermistor harness of the fuser un...

Page 71: ... Connection failure of the center or side thermistor harness of the fuser unit Reconnect the center or side thermistor harness of the fuser unit 2 Connection failure of the fuser unit heater harness Reconnect the fuser unit heater harness 3 Connection failure of the eject sensor harness Reconnect the eject sensor harness 4 Connection failure of the low voltage power supply harness Reconnect the lo...

Page 72: ...ltage supplied to the machine In this case if the same power supply is used the same error may occur even when the low voltage power supply PCB ASSY is replaced Ask the user to review the installation environment Do not reset the power supply PCB counter before replacing it with a new one It may cause fire Step Cause Remedy 1 Connection failure of the main fan harness Reconnect the main fan harnes...

Page 73: ...LT TT connector failure machine side or TT side Replace the LT TT connector of the machine side or TT side 4 TT fan failure Replace the TT fan 5 TT control PCB failure Replace the TT control PCB 6 Main PCB failure Replace the main PCB ASSY Step Cause Remedy 1 Malfunction of the LT control PCB Install the latest main firmware 2 An LT TT connector failure machine side or LT side Replace the appropri...

Page 74: ...or failure machine side or MX side Replace the MX connector of the machine side or MX side 3 MX control PCB failure Replace the MX control PCB 4 Main PCB failure Replace the main PCB ASSY Step Cause Remedy 1 Connection failure of the MX motor harness Reconnect the MX motor harness 2 MX connector failure machine side or MX side Replace the MX connector of the machine side or MX side 3 MX motor fail...

Page 75: ...ternal temperature humidity sensor harness 2 External temperature humidity sensor failure Replace the main frame L ASSY 3 Main PCB failure Replace the main PCB ASSY Step Cause Remedy 1 Replace the drum unit with a new one and reset the drum counter If the error display is not cleared the main PCB is faulty Replace the main PCB ASSY Step Cause Remedy 1 End of life of the fuser unit Replace the fuse...

Page 76: ...he error display is not cleared the main PCB is faulty Replace the main PCB ASSY Step Cause Remedy 1 Replace the toner cartridge with a new one If the error display is not cleared the main PCB is faulty Replace the main PCB ASSY User Check If the machine is on the uneven surface place it on a level surface Step Cause Remedy 1 Connection failure of the relay front harness Reconnect the relay front ...

Page 77: ...Replace the applicable PF kit Refer to 1 3 22 Reset counters for consumable parts function code 88 in Chapter 5 to reset the applicable PF kit counter after the replacement 2 If the error display is not cleared after the applicable PF kit counter has been reset the main PCB is faulty Replace the main PCB ASSY User Check Close the front cover Step Cause Remedy 1 Connection failure of the front cove...

Page 78: ...ensor PCB ASSY 5 Main PCB failure Replace the main PCB ASSY User Check Set the toner cartridge correctly Step Cause Remedy 1 Toner amount detection sensor PCB light reception failure Replace the toner amount detection sensor PCB ASSY light reception 2 Relay front PCB failure Replace the relay front PCB ASSY 3 Main PCB failure Replace the main PCB ASSY User Check Set the drum unit correctly Step Ca...

Page 79: ...cified value User Check Lower the room temperature Keep the machine away from heating appliances Step Cause Remedy 1 Connection failure of the internal temperature sensor harness Reconnect the internal temperature sensor harness 2 Internal temperature sensor failure Replace the main frame L ASSY 3 Fuser unit side thermistor failure Replace the fuser unit 4 Main PCB failure Replace the main PCB ASS...

Page 80: ...supply PCB failure Replace the low voltage power supply PCB ASSY 6 Main PCB failure Replace the main PCB ASSY Note Turn OFF the power switch After the fuser unit has cooled sufficiently turn ON the power switch again and leave the machine for 15 minutes This problem may then be cleared To release the fuser unit error after taking appropriate measures enter the maintenance mode once and quit it wit...

Page 81: ...SY User Check Turn the power switch OFF and then back ON again Use a noise filter on the power supply Install a voltage stabilizer to the power supply unit User Check Remove the jammed paper Replace the drum unit with a new one Step Cause Remedy 1 Foreign object inside the machine Remove the foreign object 2 Connection failure of the eject sensor harness Reconnect the eject sensor harness 3 Eject ...

Page 82: ... roller 1 drive gears Replace the main frame L ASSY 8 Main PCB failure Replace the main PCB ASSY User Check Remove the jammed paper Add the paper properly using the MP tray paper guide Close the front cover correctly Step Cause Remedy 1 Foreign object in the front of the machine Remove the foreign object 2 Registration rear actuator coming off or caught in some sections of the machine Reattach the...

Page 83: ...econnect the HVPS flat cable 7 PF kit 1 failure Replace the PF kit 1 8 T1 pickup clutch failure Replace the T1 pickup clutch 9 T1 paper feed sensor PCB failure Replace the T1 paper feed sensor PCB ASSY 10 T1 paper empty sensor PCB failure Replace the T1 paper empty sensor PCB ASSY 11 Damaged gears in the paper feeding system Replace the main frame L ASSY 12 High voltage power supply PCB failure Re...

Page 84: ...nt failure Reattach the T2 LT or TT paper feed actuator 5 Connection failure of the T2 LT or TT pickup clutch harness Reconnect the T2 LT or TT pickup clutch harness 6 Connection failure of the T2 LT or TT paper feed sensor harness Reconnect the T2 LT or TT paper feed sensor harness 7 PF kit 2 failure Replace the PF kit 2 8 T2 LT or TT pickup clutch failure Replace the T2 LT or TT pickup clutch 9 ...

Page 85: ... the T2TT jam sensor harness 6 Connection failure of the TT control PCB harness Reconnect the TT control PCB harness 7 Connection failure of the T2LT control PCB harness Reconnect the T2LT control PCB harness 8 Connection failure of the T2LT release clutch harness Reconnect the T2LT release clutch harness 9 T2LT release clutch failure Replace the T2LT release clutch 10 Registration front rear sens...

Page 86: ...nt failure Reattach the T3 LT or TT paper feed actuator 5 Connection failure of the T3 LT or TT pickup clutch harness Reconnect the T3 LT or TT pickup clutch harness 6 Connection failure of the T3 LT or TT paper feed sensor harness Reconnect the T3 LT or TT paper feed sensor harness 7 PF kit 3 failure Replace the PF kit 3 8 T3 LT or TT pickup clutch failure Replace the T3 LT or TT pickup clutch 9 ...

Page 87: ...t the TT control PCB harness 7 Connection failure of the T2 T3LT control PCB harness Reconnect the T2 T3LT control PCB harness 8 Connection failure of the T2 T3LT release clutch harness Reconnect the T2 T3LT release clutch harness 9 Connection failure of the T3TT release clutch harness Reconnect the T3TT release clutch harness 10 T2 T3LT release clutch failure Replace the T2 T3LT release clutch 11...

Page 88: ...nt failure Reattach the T4 LT or TT paper feed actuator 5 Connection failure of the T4 LT or TT pickup clutch harness Reconnect the T4 LT or TT pickup clutch harness 6 Connection failure of the T4 LT or TT paper feed sensor harness Reconnect the T4 LT or TT paper feed sensor harness 7 PF kit 4 failure Replace the PF kit 4 8 T4 LT or TT pickup clutch failure Replace the T4 LT or TT pickup clutch 9 ...

Page 89: ...ntrol PCB harness 7 Connection failure of the T2 T3 T4LT control PCB harness Reconnect the T2 T3 T4LT control PCB harness 8 Connection failure of the T2 T3 T4LT release clutch harness Reconnect the T2 T3 T4LT release clutch harness 9 Connection failure of the T3 T4TT release clutch harness Reconnect the T3 T4TT release clutch harness 10 T2 T3 T4LT release clutch failure Replace the T2 T3 T4LT rele...

Page 90: ... holder 4 T5TT paper feed actuator attachment failure Reattach the T5TT paper feed actuator 5 Connection failure of the T5TT pickup clutch harness Reconnect the T5TT pickup clutch harness 6 Connection failure of the T5TT paper feed sensor harness Reconnect the T5TT paper feed sensor harness 7 PF kit 5 failure Replace the PF kit 5 8 T5TT pickup clutch failure Replace the T5TT pickup clutch 9 T5TT p...

Page 91: ...nsor harness Reconnect the registration front rear sensor harness 5 Connection failure of the T2 T3 T4 T5TT jam sensor harness Reconnect the T2 T3 T4 T5TT jam sensor harness 6 Connection failure of the TT control PCB harness Reconnect the TT control PCB harness 7 Connection failure of the T3 T4 T5TT release clutch harness Reconnect the T3 T4 T5TT release clutch harness 8 T3 T4 T5TT release clutch ...

Page 92: ...ct 2 Twisted TT frame Loosen the nine screws shown in the figure below and tighten them again 3 Connection failure of the eject motor harness Reconnect the eject motor harness 4 MX flapper attachment failure Reattach the MX flapper 5 MX switching solenoid failure Replace the MX switching solenoid 6 Duplex tray failure Replace the duplex tray 7 Eject motor failure Replace the eject motor 8 Damaged ...

Page 93: ...MX motor 7 MX control PCB failure Replace the MX control PCB ASSY 8 Main PCB failure Replace the main PCB ASSY User Check Remove the jammed paper Close the MX back cover correctly Step Cause Remedy 1 Foreign object in the rear of the machine Remove the foreign object 2 MX flapper 1 attachment failure Reattach the MX flapper 1 3 MX 1bin stack actuator attachment failure Reattach the MX 1bin stack a...

Page 94: ...failure Reattach the MX 2bin stack actuator 4 Connection failure of the MX flapper 2 solenoid harness Reconnect the MX flapper 2 solenoid harness 5 Connection failure of the MX 2bin stack sensor harness Reconnect the MX 2bin stack sensor harness 6 Connection failure of the MX relay PCB harness Reconnect the MX relay PCB harness 7 MX 2bin stack sensor failure Replace the MX 2bin stack sensor 8 MX f...

Page 95: ...failure Reattach the MX 3bin stack actuator 4 Connection failure of the MX flapper 3 solenoid harness Reconnect the MX flapper 3 solenoid harness 5 Connection failure of the MX 3bin stack sensor harness Reconnect the MX 3bin stack sensor harness 6 Connection failure of the MX relay PCB harness Reconnect the MX relay PCB harness 7 MX 3bin stack sensor failure Replace the MX 3bin stack sensor 8 MX f...

Page 96: ... 4bin stack sensor harness 5 Connection failure of the MX relay PCB harness Reconnect the MX relay PCB harness 6 MX 4bin stack sensor failure Replace the MX 4bin stack sensor 7 MX relay PCB failure Replace the MX relay PCB ASSY 8 MX control PCB failure Replace the MX control PCB ASSY 9 Main PCB failure Replace the main PCB ASSY User Check Remove or attach both of the two removable plates Reattach ...

Page 97: ...detected open paper tray 4 before registering printing data to engine User Check Close the appropriate paper tray correctly Step Cause Remedy 1 Malfunction of an LT control PCB or TT control PCB Install the latest main firmware 2 An LT TT paper feed actuator coming off or caught in some sections of the machine Reattach the appropriate LT TT paper feed actuator 3 An LT TT paper feed sensor failure ...

Page 98: ...tack sensor or machine stack sensor detected the ejected paper full state at the start of printing User Check Close the appropriate paper tray correctly Step Cause Remedy 1 Malfunction of an LT control PCB or TT control PCB Install the latest main firmware 2 An LT TT paper feed sensor failure Replace the appropriate LT TT paper feed sensor PCB ASSY 3 An LT control PCB failure Replace the appropria...

Page 99: ... the eject paper full state at the start of printing when the MX 4bin was selected as the output tray User Check Remove the paper from the machine output tray Step Cause Remedy 1 Machine stack actuator coming off or caught in some sections of the machine Reattach the machine stack actuator 2 Machine stack sensor failure Replace the machine stack sensor 3 Main PCB failure Replace the main PCB ASSY ...

Page 100: ...s selected as the output tray before registering printing data to engine Error code 8809 MX back cover sensor detected the open cover when the MX was selected as the output tray after registering printing data to engine User Check Remove the paper from the appropriate output tray Step Cause Remedy 1 Malfunction of the MX control PCB Install the latest main firmware 2 MX 1bin 2bin 3bin or 4bin stac...

Page 101: ...y Step Cause Remedy 1 Back cover duplex tray sensor attachment failure Reattach the back cover duplex tray sensor 2 Connection failure of the back cover duplex tray sensor harness Reconnect the back cover duplex tray sensor harness 3 Damaged back cover Replace the back cover 4 Damaged duplex tray Replace the duplex tray 5 Main PCB failure Replace the main PCB ASSY User Check Use specified paper St...

Page 102: ...06 When printing from the paper tray 5 the size of paper set in the paper tray 5 does not match the size specified by the driver User Check Turn ON the TT Reconnect the AC cord of the TT Step Cause Remedy 1 Malfunction of the TT control PCB Install the latest main firmware 2 Connection failure of the TT low voltage power supply PCB harness Reconnect the TT low voltage power supply PCB harness 3 TT...

Page 103: ...he driver Error code 9204 When printing from the paper tray 3 paper type setting in the machine does not match the setting in the driver Error code 9205 When printing from the paper tray 4 paper type setting in the machine does not match the setting in the driver Error code 9206 When printing from the paper tray 5 paper type setting in the machine does not match the setting in the driver User Chec...

Page 104: ...6 When printing from paper tray 5 the T5TT paper empty sensor detected that there was no paper set in paper tray 5 User Check Set paper in the appropriate paper tray Step Cause Remedy 1 Malfunction of an LT control PCB or TT control PCB Install the latest main firmware 2 Connection failure of a LT TT paper empty sensor harness Reconnect the appropriate LT TT paper empty sensor harness 3 An LT TT p...

Page 105: ...50 sheet only 6 Abrasion of a PF kit Replace the appropriate PF kit 7 An LT TT paper empty sensor PCB failure Replace the appropriate LT TT paper empty sensor PCB ASSY 8 T1 paper feed sensor PCB failure Replace the T1 paper feed sensor PCB ASSY Models with 250 sheet only 9 T1 T2 or T3 LT or TT pickup clutch failure Replace the T1 T2 or T3 LT or TT pickup clutch 10 Paper feed motor failure Replace ...

Page 106: ...driver Error code 9704 When printing from paper tray 3 a paper size not supported for paper tray 3 was specified from the driver Error code 9705 When printing from paper tray 4 a paper size not supported for paper tray 4 was specified from the driver Error code 9706 When printing from paper tray 5 a paper size not supported for paper tray 5 was specified from the driver User Check Select the speci...

Page 107: ... Error code C100 Failed to save data to a USB flash memory Error code C700 There is insufficient memory to expand PC print data User Check Refer to the online User s Guide to set the network again Check the LAN cable routing Check the wireless LAN settings Step Cause Remedy 1 Connection failure of the wireless LAN PCB connector Reconnect the wireless LAN PCB connector 2 Wireless LAN PCB failure Re...

Page 108: ...de the print data and print them separately Step Cause Remedy 1 Main PCB failure Replace the main PCB ASSY Step Cause Remedy 1 Panel firmware version and main firmware version do not match Install the latest main firmware 2 Connection failure of the panel PCB flat cable Reconnect the panel PCB flat cable 3 LCD relay PCB failure Replace the LCD panel ASSY 4 Main PCB failure Replace the main PCB ASS...

Page 109: ...ain firmware 2 Main PCB failure Replace the main PCB ASSY Step Cause Remedy 1 Connection failure of the panel PCB flat cable Reconnect the panel PCB flat cable 2 Connection failure of the NFC PCB flat cable Reconnect the NFC PCB flat cable 3 Panel PCB failure Replace the panel PCB ASSY 4 NFC PCB failure Replace the NFC PCB ASSY 5 Main PCB failure Replace the main PCB ASSY User Check Disconnect the...

Page 110: ...ilure of the T1 roller holder ASSY Reattach the T1 roller holder ASSY correctly 3 Connection failure of the paper feed motor harness Reconnect the paper feed motor harness 4 Connection failure of the T1 paper feed sensor harness Reconnect the T1 paper feed sensor harness 5 Connection failure of the HVPS flat cable Reconnect the HVPS flat cable 6 Connection failure of the T1 pickup clutch harness R...

Page 111: ...t cable Reconnect the appropriate LT control PCB flat cable 6 Connection failure of an LT release clutch harness Reconnect the appropriate LT release clutch harness 7 Connection failure of an LT pickup clutch harness Reconnect the appropriate LT pickup clutch harness 8 An LT paper empty actuator coming off Reattach the appropriate LT paper empty actuator 9 Abrasion of a paper pick up roller Replac...

Page 112: ...TT low voltage power supply PCB harness Reconnect the TT low voltage power supply PCB harness 8 Connection failure of a TT release clutch harness Reconnect the appropriate TT release clutch harness 9 Connection failure of a TT pickup clutch harness Reconnect the appropriate TT pickup clutch harness 10 Connection failure of a TT jam sensor harness Reconnect the appropriate TT jam sensor harness 11 ...

Page 113: ...pty actuator 6 Connection failure of the registration front rear sensor harness Reconnect the registration front rear sensor harness 7 Connection failure of the relay front harness Reconnect the relay front harness 8 Connection failure of the HVPS flat cable Reconnect the HVPS flat cable 9 Abrasion of the MP paper pick up roller Replace the PF kit MP 10 MP solenoid failure Replace the MP solenoid ...

Page 114: ...aration pad Replace the appropriate PF kit User Check Check that the paper is set in each paper tray correctly Flip over the paper in each paper tray or rotate the paper 180 Adjust each paper guide according to each paper size Check that the thickness of the paper is 60 to 120 g m2 for paper tray 1 to 5 and 60 to 200 g m2 for the MP tray Check that the paper is not damp Check that there is no dust...

Page 115: ...Check that there is not too much paper set in each paper tray Check that each type of paper is appropriate Clean each paper pick up roller Check that the green envelope lever is not lowered on only one side Replace the drum unit Replace the toner cartridge Step Cause Remedy 1 Tray guide coming off on the machine side Reattach the tray guide on the machine side Refer to the figure below 2 One side ...

Page 116: ...ce the fuser unit 2 Main PCB failure Replace the main PCB ASSY User Check Close the back cover completely Set the duplex tray correctly Set the driver setting to duplex printing Use A4 or Letter paper specified by the manufacturer Step Cause Remedy 1 Back cover failure Replace the back cover 2 Eject motor failure Replace the eject motor 3 Back cover duplex tray sensor failure Replace the back cove...

Page 117: ...t rear sensor harness Reconnect the registration front rear sensor harness 6 Connection failure of the registration clutch harness Reconnect the registration clutch harness 7 Connection failure of the T1 paper feed sensor harness Reconnect the T1 paper feed sensor harness 8 Connection failure of the HVPS flat cable Reconnect the HVPS flat cable 9 HVPS flat cable breakage Replace the HVPS flat cabl...

Page 118: ...aper feed actuator 4 Registration front actuator coming off Reattach the registration front actuator 5 Connection failure of an LT paper feed sensor harness Reconnect the appropriate LT paper feed sensor harness 6 Connection failure of an LT release clutch harness Reconnect the appropriate LT release clutch harness 7 Connection failure of an LT control PCB harness Reconnect the appropriate LT cont...

Page 119: ...propriate TT jam actuator 6 Connection failure of a TT jam sensor harness Reconnect the appropriate TT jam sensor harness 7 Connection failure of a TT paper feed sensor harness Reconnect the appropriate TT paper feed sensor harness 8 Connection failure of a TT release clutch harness Reconnect the appropriate TT release clutch harness 9 Connection failure of a TT relay PCB harness Reconnect the app...

Page 120: ...ont actuator 4 Connection failure of the registration clutch harness Reconnect the registration clutch harness 5 Connection failure of the HVPS flat cable Reconnect the HVPS flat cable 6 Connection failure of the relay front harness Reconnect the relay front harness 7 Registration front sensor failure Replace the registration front rear actuator holder ASSY 8 Registration clutch failure Replace th...

Page 121: ...the drum unit Step Cause Remedy 1 Foreign object inside the machine Remove the foreign object 2 Eject actuator coming off Reattach the eject actuator 3 Connection failure of the eject sensor harness Reconnect the eject sensor harness 4 Fuser cover attachment failure Reattach the fuser cover 5 Damaged fuser gear Replace the fuser gear 6 Eject sensor failure Replace the eject sensor PCB ASSY 7 Regis...

Page 122: ...nsor harness 4 Connection failure of the eject motor harness Reconnect the eject motor harness 5 Connection failure of the MX motor harness Reconnect the MX motor harness 6 Connection failure of the MX switching solenoid harness Reconnect the MX switching solenoid harness 7 Fuser cover attachment failure Reattach the fuser cover 8 MX switching flapper attachment failure Reattach the MX switching f...

Page 123: ...n each paper tray Close the MX back cover correctly Step Cause Remedy 1 Foreign object in the MX feeding system Remove the foreign object 2 MX switching flapper attachment failure Reattach the MX switching flapper 3 Connection failure of the MX jam lower sensor harness Reconnect the MX jam lower sensor harness 4 Connection failure of the MX jam upper sensor harness Reconnect the MX jam upper senso...

Page 124: ... distortion 2 102 All black 2 102 Dirt on the paper 2 103 Vertical streaks 2 103 Black vertical streaks on a light background 2 104 Horizontal streaks 2 104 White vertical streaks 2 104 White horizontal streaks 2 105 Faint print 2 105 White spots 2 106 Single colored dot or dirt 2 106 Black band 2 107 Downward fogging of solid color 2 109 Horizontal lines 2 109 Ghost 2 109 Fogging 2 110 ...

Page 125: ... ON the power switch and leave the machine for a while condensation Check that the paper is not damp Use specified paper Step Cause Remedy 1 Dirt on the electrodes of the drum unit and those of the machine Clean the electrodes of the drum unit and those of the machine Refer to Fig 2 6 and Fig 2 7 2 Dirt on the electrodes of the toner cartridge and those of the machine Clean the electrodes of the t...

Page 126: ...age environment of the machine Using the machine in hot humid or cold dry conditions can cause this problem If a new toner cartridge has been detected check that it was not replaced with another toner cartridge Clean the corona wire of the drum unit Replace the drum unit with a new one Replace the toner cartridge with a new one Step Cause Remedy 1 Dirt on the electrodes of the drum unit and those ...

Page 127: ...t 6 Main PCB failure Replace the main PCB ASSY User Check Clean the corona wire of the drum unit Replace the drum unit with a new one Replace the toner cartridge with a new one Install the latest main firmware Step Cause Remedy 1 Dirt on the electrodes of the drum unit and those of the machine Clean the electrodes of the drum unit and those of the machine Refer to Fig 2 6 and Fig 2 7 2 Dirt on the...

Page 128: ...use Remedy 1 Dirt on the electrodes of the drum unit and those of the machine Clean the electrodes of the drum unit and those of the machine Refer to Fig 2 6 and Fig 2 7 2 Laser unit flat cable failure Replace the laser unit flat cable 3 Dirt on the electrodes of the machine Clean the electrodes of the machine Refer to Fig 2 7 4 High voltage power supply PCB failure Replace the high voltage power ...

Page 129: ...tion This problem may disappear after printing multiple sheets of paper Refer to How to clean the drum unit to remove the dirt from the exposure drum using a cotton applicator Replace the drum unit with a new one Replace the toner cartridge with a new one Step Cause Remedy 1 Dirt on the paper feeding system Wipe off the dirt 2 FG harnesses or FG plate attachment failure not grounded correctly Reti...

Page 130: ...um using a cotton applicator Replace the drum unit with a new one Replace the toner cartridge with a new one Step Cause Remedy 1 Dirty charge electrodes Clean the electrodes of the drum unit and those of the machine Refer to Fig 2 6 and Fig 2 7 2 FG harnesses or FG plate attachment failure not grounded correctly Retighten the screws to secure the FG harnesses or FG plate Fix the bent tray ground s...

Page 131: ...and those of the machine Refer to Fig 2 6 and Fig 2 7 2 Scratch or dirt on the fuser unit Replace the fuser unit 3 High voltage power supply PCB failure Replace the high voltage power supply PCB ASSY User Check Check that the machine is positioned on a level surface Replace the drum unit with a new one Replace the toner cartridge with a new one Step Cause Remedy 1 Laser unit failure Replace the la...

Page 132: ... of the rollers or the pitch at which defects appear on the image Part name Pitch at which defects appear in the image Develop roller 45 5 mm Exposure drum 94 2 mm Heat film in the fuser unit 104 mm Pressure roller in the fuser unit 94 mm User Check Check that the paper is not damp Refer to How to clean the drum unit to remove the dirt from the exposure drum using a cotton applicator Replace the d...

Page 133: ...roblem may disappear after printing multiple sheets of paper Refer to How to clean the drum unit to remove the dirt from the exposure drum using a cotton applicator Replace the drum unit with a new one Replace the toner cartridge with a new one Step Cause Remedy 1 FG harnesses or FG plate attachment failure not grounded correctly Retighten the screws to secure the FG harnesses or FG plate Fix the ...

Page 134: ...omes to the front Fig 2 15 3 If the position of the dirt on the drum and the dots on the print sample matches wipe the exposure drum surface with a cotton bud until the dirt and paper dust comes off Fig 2 16 Note Do not clean the exposure drum surface with anything sharp like a ball pointed pen ...

Page 135: ... a new one Step Cause Remedy 1 Dirty charge electrodes Clean the electrodes of the drum unit and those of the machine Refer to Fig 2 6 and Fig 2 7 2 Scratch or dirt on the fuser unit Replace the fuser unit 3 High voltage power supply PCB failure Replace the high voltage power supply PCB ASSY User Check Check the usage environment of the machine Using the machine in hot humid or cold dry conditions...

Page 136: ...idge with a new one Replace the drum unit with a new one Step Cause Remedy 1 Toner amount detection sensor PCB light reception failure Replace the toner amount detection sensor PCB ASSY light reception 2 Relay front PCB failure Replace the relay front PCB ASSY 3 High voltage power supply PCB failure Replace the high voltage power supply PCB ASSY 4 Main PCB failure Replace the main PCB ASSY Note Th...

Page 137: ...HL XXXX in the USB Device Tree 5 Check the Product ID under HL XXXX Product ID hexadecimal HL L6402DW 0089h HL L5100DN series 007Fh HL L6400DW series 0088h HL 5590DN 007Eh HL L6300DW series 0086h HL L5102DN 007Dh HL L6250DW series 0085h HL 5595DN 007Ch HL L6202DW 0084h HL L5102DW 007Bh HL L6200DW series 0083h HL L5100DW series 007Ah HL L5202DW 0082h HL 5585D 0079h HL L5200DW series 0081h HL 5580D ...

Page 138: ...Wireless LAN PCB failure Replace the wireless LAN PCB 2 Main PCB failure Replace the main PCB ASSY User Check Turn the power switch OFF and then ON again Step Cause Remedy 1 Rubber key attachment failure Non touch panel models only Reattach the rubber key 2 Connection failure of the panel PCB flat cable Non touch panel models only Reconnect the panel PCB flat cable 3 Connection failure of the low ...

Page 139: ... and then ON again Step Cause Remedy 1 Rubber key attachment failure Non touch panel models only Reattach the rubber key 2 Connection failure of the panel PCB flat cable Non touch panel models only Reconnect the panel PCB flat cable 3 Connection failure of the low voltage power supply harness Reconnect the low voltage power supply harness 4 Panel PCB failure Non touch panel models only Replace the...

Page 140: ...e relay front PCB ASSY 4 Main PCB failure Replace the main PCB ASSY User Check Set the toner cartridge correctly Replace the toner cartridge with a new one Step Cause Remedy 1 Toner amount detection sensor PCB light reception failure Replace the toner amount detection sensor PCB ASSY light reception 2 Relay front PCB failure Replace the relay front PCB ASSY 3 Main PCB failure Replace the main PCB ...

Page 141: ... the machine Clean the electrodes of the drum unit and those of the machine Refer to Fig 2 6 and Fig 2 7 2 Dirt on the high voltage power supply PCB terminal Clean the electrodes of the machine Refer to Fig 2 7 3 High voltage power supply PCB failure Replace the high voltage power supply PCB ASSY 4 Main PCB failure Replace the main PCB ASSY User Check Reset the drum counter according to the manual...

Page 142: ...place the fuser unit 8 Main PCB failure Replace the main PCB ASSY Note Turn the power switch OFF and then ON again Leave the machine for 15 minutes This problem may then be cleared The machine may recover from the error when the test printing of the maintenance mode for service personnel is started However conducting this operation while the heater has not yet cooled may cause the fuser unit to me...

Page 143: ...ch OFF and then ON again Install the latest main firmware Check the print limit ID Check that the print data is not damaged Step Cause Remedy 1 Main PCB failure Replace the main PCB ASSY User Check Print the accumulated data Reduce the amount or resolution of the data Step Cause Remedy 1 Main PCB failure Replace the main PCB ASSY ...

Page 144: ...k that the print data is not damaged Install the latest main firmware Match the document size with the one specified in the driver Step Cause Remedy 1 Connection failure of the wireless LAN connector Reconnect the wireless LAN connector 2 Wireless LAN PCB failure Replace the wireless LAN PCB 3 Main PCB failure Replace the main PCB ASSY User Check Make sure that there is no other function running T...

Page 145: ...er tray Turn the power switch OFF and then ON again Step Cause Remedy 1 Damaged plate up plate in the paper tray Replace the paper tray 2 Paper feed motor failure Replace the paper feed motor 3 Damaged plate push up mechanism in the machine Replace the main frame L ASSY 4 Main PCB failure Replace the main PCB ASSY ...

Page 146: ...on the wire harness After disconnecting flat cables check that each cable is not damaged at its end or shortcircuited When connecting flat cables do not insert them at an angle After insertion check that the cables are not at an angle When connecting or disconnecting harnesses hold the connector body not the cables If the connector is locked release it first After a repair check not only the repai...

Page 147: ... 2 PACKING Machine Fig 3 1 USB cable Toner pad Option carton Polystyrene pad ASSY Polystyrene pad ASSY Polystyrene pad ASSY Bag Polystyrene pad ASSY Carton Carton outer Bundle spacer Carton LT Protective material ASSY ...

Page 148: ...3 3 Confidential MX Fig 3 2 Carton Polystyrene pad R Polystyrene pad L Option carton ...

Page 149: ...t cover ASSY L Relay AC cord Attachment cover ASSY R Carton sheet top Polystyrene pad L rear Polystyrene pad R rear Polystyrene pad R front Polystyrene pad L front PE bag Polystyrene pad lower FR Polystyrene pad lower FR Polystyrene pad lower LR Polystyrene pad lower LR Bottom bar Bottom bar Bottom bar Bottom bar Carton no brand lower Bottom sheet ...

Page 150: ...te cup B Taptite cup B M3x10 Taptite pan B Screw pan S P washer Taptite pan B M3x8 Taptite pan B M4x14 Screw pan S P washer M3x12 DB Taptite cup S M3x8 SR Screw cup Screw cup M3x8 Taptite flat B Taptite flat B M3x10 Screw pan Screw pan M4x8 Screw bind Screw bind M3x4 Screw pan S P washer M3 5x6 Screw bind M5x8 Shoulder screw Shoulder screw Shoulder screw black ...

Page 151: ...els Taptite bind B M3x10 3 0 5 0 1 5 1 Top cover ASSY Non touch panel models Taptite bind B M4x12 2 0 8 0 1 8 1 Taptite bind B M4x12 Black 2 0 8 0 1 8 1 Inner chute Non touch panel models Taptite bind B M4x12 2 0 8 0 1 8 1 Main shield plate Screw cup M3x8 Black 3 0 45 0 05 4 5 0 5 Veil cover upper Screw cup M3x8 Black 1 0 45 0 05 4 5 0 5 Veil cover lower Screw cup M3x8 Black 1 0 45 0 05 4 5 0 5 Ma...

Page 152: ... L T1 Models with 520 sheet Taptite cup S M3x8 SR Fastening side of drive sub ASSY 1 0 6 0 1 6 1 Under bar front T1 Models with 250 sheet Taptite cup S M3x8 SR Fastening side of drive sub ASSY 1 0 6 0 1 6 1 Taptite bind B M4x12 2 0 8 0 1 8 1 Main frame L ASSY Taptite cup S M3x8 SR 4 0 8 0 1 8 1 Taptite bind B M4x12 4 0 8 0 1 8 1 Drive sub ASSY Taptite bind B M4x12 8 0 8 0 1 8 1 Paper feed motor pl...

Page 153: ...8 SR 1 0 8 0 1 8 1 Under bar front Models with 250 sheet Taptite bind B M4x12 2 0 8 0 1 8 1 Taptite cup S M3x8 SR 3a 1 0 8 0 1 8 1 Taptite cup S M3x8 SR 3b 1 0 6 0 1 6 1 Under bar Taptite bind B M4x12 2 0 8 0 1 8 1 Center FG plate L Taptite cup S M3x8 SR 5a 1 0 8 0 1 8 1 Taptite cup S M3x8 SR 5b 1 0 6 0 1 6 1 Under bar ground plate L 250 Taptite cup S M3x8 SR 2 0 8 0 1 8 1 LT frame L unit Taptite ...

Page 154: ... sensor cover Taptite bind B M3x10 2 0 5 0 1 5 1 Arm L MX Taptite bind B M4x12 3 0 8 0 1 8 1 Gear holder MX Taptite bind B M4x12 1 0 8 0 1 8 1 Location of screw Screw type Q ty Tightening torque N m kgf cm Top cover TT Shoulder screw 8 0 8 0 1 8 1 Taptite bind B M4x10 2 0 8 0 1 8 1 Side cover L Taptite bind B M4x10 7 0 8 0 1 8 1 Side cover R Taptite bind B M4x10 7 0 8 0 1 8 1 Back cover Shoulder s...

Page 155: ... 1 Low voltage power supply PCB ASSY Screw cup M3x8 Black 2 0 5 0 1 5 1 Positioning plate calking ASSY Four parts Taptite cup S M3x8 SR 8 1 0 0 1 10 1 Reinforcing plate L 2 2 Taptite cup S M3x8 SR Left 3 0 8 0 1 8 1 Taptite cup S M3x8 SR Right 3 1 0 0 1 10 1 Screw bind M5x8 3 0 8 0 1 8 1 Screw cup M3x8 Black 4 0 8 0 1 8 1 Reinforcing plate R Taptite cup S M3x8 SR 1 1 0 0 1 10 1 FG plate L Taptite ...

Page 156: ...1 8 1 Taptite bind B M4x12 1 0 8 0 1 8 1 UB earth plate R Taptite cup S M3x8 SR 1 0 8 0 1 8 1 TT paper feed frame Taptite cup S M3x8 SR 2 0 8 0 1 8 1 TT front beam Taptite bind B M4x12 2 0 8 0 1 8 1 TT paper feed actuator holder ASSY Taptite bind B M3x10 1 0 5 0 1 5 1 TT paper empty sensor PCB ASSY Taptite bind B M3x10 1 0 5 0 1 5 1 Location of screw Screw type Q ty Tightening torque N m kgf cm ...

Page 157: ...evelop clutch 51R Fig 3 6 Develop joint gear 37 Fig 3 7 Lubricating oil type Maker name Lubrication point Quantity of lubrication FLOIL BG 10KS Kanto Kasei Fuser drive gear 39 10 places 1 5 2 0 mm dia ball Develop clutch 51R 1 place Develop joint gear 37 4 places ...

Page 158: ...ear 50 Z18M10 Models with 520 sheet only Fig 3 9 Lubricating oil type Maker name Lubrication point Quantity of lubrication HANARL BDX 313A Kanto Kasei MP damper spring Apply to the internal diameter Apply with brush more than once Idle gear 50 Z18M10 ...

Page 159: ... gears make sure that frame L faces up Otherwise all gears come off 1 LY4409 Develop one way clutch 53 5 LY4408 Develop clutch 51R 2 D001D0 Gear 38 DEV 6 LY4405 Develop idle gear 53 3 D001D2 Sun gear 50R42R18 DEV 7 LY4407 Develop shaft gear 22 4 LY4406 DEV high idle gear 39L 8 D000XL Eject gear 6 4 8 3 2 1 5 7 6 4 8 3 2 1 5 7 7 7 5 5 2 2 1 1 4 4 6 6 3 3 8 8 7 5 2 1 4 6 3 8 ...

Page 160: ...1 DX gear 27 19 10 LY4336 MP drive gear 18 16 LY4450 Fuser drive gear 39 11 D004PV Gear 39 17 PP 17 D0004F Gear 23 40R fuser 12 LY4403 T1 idle gear 37 18 LY4449 Fuser pendulum gear 25 13 LY4398 LT drive gear 29 19 D0004S Gear 22L 33L fuser 14 D0041S T1 gear 19 42 10 10 16 16 19 19 17 17 12 12 14 14 13 13 11 11 15 15 18 18 9 10 16 19 17 12 14 13 11 18 9 15 16 16 19 19 11 11 9 9 10 10 12 12 15 15 18...

Page 161: ...3 16 Confidential TT Layout view Fig 3 14 Development view Fig 3 15 Name of gears These parts are subject to change without notice 1 D00475 TT gear Z20 Z44 2 LY4403 Idle gear 37 1 2 1 2 1 1 2 2 1 2 ...

Page 162: ...he machine Touch panel models Harness colors are subject to change for some reason Key PCB flat cable LCD flat cable FG harness A BK NFC flat cable Panel PCB ASSY Stack Sensor harness WH BK RD MX connector harness GR WH PU Panel flat cable Main PCB ASSY ...

Page 163: ...3 18 Confidential 2 Left side of the machine Non touch panel models Harness colors are subject to change for some reason Panel harness ASSY RD BK YW GR BL WH Main PCB ASSY Panel PCB ASSY ...

Page 164: ...ss WH BK Develop clutch 51R Develop clutch harness BL Flat core Toner amount detection sensor PCB harness light emission BK WH GR RD Relay front harness WH Internal temperature sensor harness WH Paper empty sensor harness WH Models with 520 sheet T1 and HL 5580D 5585D only Laser unit flat cable Main PCB ASSY Back cover duplex tray sensor harness BK WH External temperature humidity sensor harness R...

Page 165: ...of the top cover ASSY Touch panel models Harness colors are subject to change for some reason Stack sensor PCB ASSY NFC flat cable NFC PCB ASSY FG harness A BK Flat core Stack sensor harness WH BK RD LCD flat cable KEY PCB flat cable ...

Page 166: ...3 21 Confidential 5 Bottom side of the top cover ASSY Non touch panel models Harness colors are subject to change for some reason LCD FPC Panel PCB ASSY Panel harness ASSY RD BK YW GR BL WH ...

Page 167: ...arness WH BK Low voltage heater harness Inside WH BK Ground harness Outside GR YW Low voltage power supply PCB ASSY Low voltage heater harness WH BK Heater harness BL Center thermistor harness BK Fuser unit Toner amount detection sensor PCB harness light emission BK WH GR RD Laser unit flat cable Side thermistor harness WH Low voltage heater harness Inside WH BK Ground harness Outside GR YW For mo...

Page 168: ...r empty sensor harness WH Models with 520 sheet T1 and HL 5580D 5585D only Low voltage power supply harness WH BK Erase lamp harness RD WH Models with 520 sheet T1 only Erase lamp Models with 520 sheet T1 only Paper empty sensor PCB ASSY Models with 520 sheet T1 and HL 5580D 5585D only Eject sensor harness OR YW WH GR BL BK RD ...

Page 169: ...ct to change for some reason T1 paper feed sensor PCB ASSY High voltage power supply PCB ASSY T1 paper feed sensor harness OR BL RD MP paper empty sensor PCB ASSY Registration front rear sensor harness RD BK OR BL MP paper empty sensor harness RD BL WH Registration front rear sensor PCB ASSY HVPS flat cable ...

Page 170: ...tection sensor harness WH BK MX 4bin stack sensor harness WH MX 3bin stack sensor harness WH MX 2bin detection sensor harness WH BK MX jam lower harness WH MX 1bin stack sensor harness WH MX control PCB harness WH MX 2bin stack sensor harness WH MX back cover sensor harness WH BK MX motor flat cable MX FG harness L WH MX jam upper harness WH ...

Page 171: ...ss WH MX 4bin detection sensor harness WH BK MX 4bin stack sensor harness WH MX 3bin stack sensor harness WH MX 2bin detection sensor harness WH BK MX 1bin stack sensor harness WH MX jam lower harness WH MX 2bin stack sensor harness WH MX back cover sensor harness WH BK MX FG harness L WH MX jam upper harness WH ...

Page 172: ... are subject to change for some reason MX relay PCB harness WH MX switching solenoid harness RD YW MX 1bin switching solenoid harness RD YW MX 2bin switching solenoid harness RD YW MX relay PCB ASSY MX 3bin switching solenoid harness RD YW MX FG harness R WH ...

Page 173: ...ps TT motor harness WH Fan motor relay harness WH TT balance sensor R relay harness WH T2TT relay harness WH T3TT relay harness WH T4TT relay harness WH T5TT relay harness WH TT balance sensor L WH RD LT TT connector harness WH T3TT unit T2TT unit TT control PCB ASSY From in 13 Left side of the TT Rear side Front side From in 16 T3TT unit From in 13 Left side of the TT ...

Page 174: ...tor harness WH T2TT relay harness WH Low voltage power supply harness WH BR T3TT relay harness WH Clamp Clamp T4TT relay harness WH T5TT relay harness WH To in 12 TT control PCB ASSY Clamp T2TT unit T3TT unit T4TT unit T5TT unit TT balance sensor R relay harness WH Fan motor relay harness WH BK RD To in 12 TT control PCB ASSY ...

Page 175: ...Rear side From in 16 T3TT unit From in 16 T3TT unit T2TT unit T3TT unit Low voltage power supply harness WH BR Inlet harness WH BK Low voltage power supply PCB ASSY Ground harness GR YW TT balance sensor R WH RD Fan motor harness WH BK RD Clamps Fan motor relay harness WH TT balance sensor R relay harness WH ...

Page 176: ...or holder ASSY TT paper feed sensor harness WH BL RD TT paper feed actuator holder ASSY TT jam sensor PCB ASSY TT paper empty sensor PCB ASSY TT paper feed frame ASSY TT paper empty sensor harness WH BL RD TT jam sensor harness WH TT release clutch TT pickup clutch TT pickup clutch harness BK TT release clutch harness BK TT relay PCB ASSY TT paper feed sensor harness WH BL RD ...

Page 177: ...Front side Ground harness GR YW Inlet harness WH BK Low voltage power supply PCB ASSY T3TT unit Low voltage power supply harness WH BR Fan motor relay harness WH TT balance sensor R relay harness WH From in 14 Upper right of the TT From in 14 Upper right of the TT From in 12 TT control PCB ASSY ...

Page 178: ... 9 22 Paper feed motor 5 10 9 23 Develop joint gear 37 Develop joint 5 5 9 25 MP solenoid 5 15 9 26 Develop clutch 51R 5 15 9 27 Internal temperature sensor 5 5 9 30 Eject motor 5 10 9 31 Back cover duplex tray sensor 10 15 9 28 Fuser drive gear 39 5 5 9 8 Side cover L 10 10 9 9 Side cover R 10 10 9 19 Relay front PCB ASSY 15 25 9 4 Fuser cover 5 5 9 11 Main PCB ASSY 5 5 9 3 Back cover 5 10 9 3 Ou...

Page 179: ...16 Toner amount detection sensor PCB ASSY light emission 15 20 9 33 High voltage power supply PCB ASSY 20 40 9 39 Registration actuator holder ASSY 20 30 9 39 Registration front rear sensor PCB ASSY 30 40 9 21 Main frame L ASSY 60 90 9 36 T1 paper feed actuator holder ASSY 20 30 9 37 Paper feed frame ASSY 20 45 9 37 MP feed frame 10 15 9 37 MP paper empty sensor PCB ASSY MP paper empty actuator 1 ...

Page 180: ... bar 5 10 10 8 Center FG plate L 5 10 10 7 LT pickup clutch 10 15 10 10 LT paper feed frame 15 20 10 11 LT paper empty actuator cover 5 5 10 8 LT frame L unit 30 40 10 10 LT front beam 5 10 10 8 LT drive ASSY LT release clutch 10 15 10 9 LT connector ASSY LT connector upper 15 15 10 10Paperfeedframe FG plate R 5 10 10 10 Center FG plate R 5 10 10 10 LT paper feed actuator holder ASSY 5 10 10 10 LT...

Page 181: ...rness L 10 10 11 4 MX control PCB ASSY 15 20 11 2 Top cover MX 15 20 11 3 Eject gear 15 5 11 8 MX bin stack sensor PCB ASSY 10 15 11 5 MX back cover sensor 5 5 11 6 MX connector holder ASSY 15 20 11 9 MX 2bin 4bin detection sensor 10 15 11 3 Drive frame MX 25 40 11 11 Feed roller ASSY lower MX 35 35 11 10 Feed roller ASSY upper MX 40 40 11 3 MX 1bin 2bin 3bin switching solenoid 10 10 11 1 Bin ASSY...

Page 182: ...h 10 15 12 17 T4TT release clutch 35 40 12 15 T4TT relay PCB ASSY 10 15 12 13 T5TT unit 45 60 12 16 T3TT pickup clutch 10 15 12 11 Low voltage power supply PCB ASSY 50 60 12 17 T3TT release clutch 35 40 12 15 T3TT relay PCB ASSY 10 15 12 12 T4TT unit 110 150 12 18 T2TT jam sensor PCB ASSY 65 90 12 16 T2TT pickup clutch 10 15 12 15 T2TT relay PCB ASSY 10 15 12 14 LT TT connector ASSY 10 15 12 10 T3...

Page 183: ...proceeding with the disassembly procedure 1 Disconnect the following AC cord USB cable if connected LAN cable if connected 2 Remove the following Paper tray Toner cartridge and drum unit Duplex tray LAN port cap Fig 3 16 Paper tray Toner cartridge and drum unit Duplex tray AC cord LAN port cap LAN cable USB cable ...

Page 184: ...he paper tray 2 Push both side arms on the separation pad ASSY inwards to remove the pins and remove the separation pad ASSY from the paper tray 3 Remove the separation pad spring from the separation pad ASSY Fig 3 17 Separation pad ASSY Arm Separation pad spring Paper tray Arm Pin Pin Hooks ...

Page 185: ...r Z48M10 from the paper tray 250 sheet Lift gear Z27M10 520 sheet Lift gear Z48M10 5 Remove the gear Z22M10 and the idle gear Z18M10 or 50 Z18M10 from the paper tray 250 sheet Idle gear Z18M10 520 sheet Idle gear 50 Z18M10 Fig 3 18 Gear Z22M10 Idle gear Z18M10 or 50 Z18M10 Lift gear Z27M10 or Lift gear Z48M10 Paper tray Plate up plate Plate up plate Hook ...

Page 186: ...he outer chute approximately 80 degrees Remove the outer chute from boss B and remove the outer chute from the machine Fig 3 20 Note Be careful not to damage the ribs inside the back cover Assembling Note When attaching the back cover open the front cover and attach the back cover while lifting the rear nip release link Back cover Outer chute Rib Boss Boss Rib Rear nip release link Front cover Out...

Page 187: ... Push the two knobs on the fuser cover and pull the fuser cover down in the direction of the arrow 2 Remove the fuser cover from the bosses on the fuser unit and remove the fuser cover Fig 3 21 Fuser cover Knob Fuser Unit Boss Knob Boss ...

Page 188: ...te pan B M4x14 screw Release the hook and remove the fuser unit line cover L Fig 3 22 CAUTION Some parts inside the machine are extremely hot immediately after the machine is used When opening the front cover ASSY or back cover to access any parts inside the machine never touch the shaded parts shown in the following figures Note Do not touch the fuser unit film directly It may cause the fuser uni...

Page 189: ...24 Harness routing Refer to 6 Rear side of the machine Assembling Note After connecting the heater harness pull the connector on the heater harness side while holding the connector on the low voltage heater harness side to make sure it is locked Note When disconnecting the harness hold the top of the PCB connector to prevent the PCB connector being damaged Frame R side Heater harness Fuser unit Lo...

Page 190: ...he front cover and return the pressure roller nip 8 Remove the taptite pan B M4x14 screw and remove the fuser unit Fig 3 25 Note Make sure that the front cover is closed when removing the fuser unit Fuser unit Taptite pan B M4x14 ...

Page 191: ...ont cover ASSY and release the hook on the MP damper spring from the front cover ASSY Fig 3 27 Note When removing the MP paper guide ASSY from the bosses on the front cover ASSY pull it out strongly in the direction of the arrow Front cover ASSY Boss MP paper guide ASSY MP cover ASSY Hook MP paper guide ASSY Boss Hook MP paper guide ASSY MP damper spring Front cover ASSY Hook ...

Page 192: ...move the MP damper spring from the MP cover ASSY Fig 3 28 Fig 3 29 Note Remove the MP cover ASSY while pushing A on the front cover ASSY in the direction of the arrow Assembling Note Attach the MP damper spring as described in the figure below MP damper spring Front cover ASSY MP cover ASSY Boss A Boss MP damper spring MP cover ASSY Front cover ASSY ...

Page 193: ... cover ASSY from the two bosses 5 Remove the two bosses on the paper stopper and remove the paper stopper from the front cover ASSY Fig 3 31 Note When removing the front cover ASSY push A on the front cover ASSY in the direction of the arrow 4A and slide the front cover ASSY in the direction of the arrow 4B to remove it Nip release link Develop joint link Front cover ASSY Front cover release butto...

Page 194: ... 1 Remove the two taptite bind B M4x12 screws Release the hook A B and C of the arrow A to C in this order and remove the side cover L Fig 3 32 Hooks A Hooks C Side cover L Hooks B Hook B Taptite bind B M4x12 Taptite bind B M4x12 A C B ...

Page 195: ...er R 1 Remove the two taptite bind B M4x12 screws Release the hook A B and C of the arrow A to C in this order and remove the side cover R Fig 3 33 Side cover R Hooks B Hooks C Hooks A Taptite bind B M4x12 Taptite bind B M4x12 B C A ...

Page 196: ...FG harness A 4 Release each flat cable and the FG harness A from the securing fixtures of panel FFC holder 5 Release the hook B slide the panel FFC holder in the direction of the arrow to release each tab and remove the panel FFC holder Fig 3 35 Harness routing Refer to 1 Left side of the machine Touch panel models LCD flat cable KEY PCB flat cable NFC flat cable Panel flat cable Panel PCB ASSY Pa...

Page 197: ...uring fixtures 3 Remove the four taptite bind B M4x12 screws 4 Release the hook A first and then release the hook B Remove the top cover ASSY Fig 3 36 Harness routing Refer to 1 Left side of the machine Touch panel models Top cover ASSY MX cover Taptite bind B M4x12 black Taptite bind B M4x12 Hooks B Hooks B Hooks A Stack sensor harness Main PCB ASSY ...

Page 198: ...Fig 3 37 Harness routing Refer to 4 Bottom side of the top cover ASSY Touch panel models Fig 3 38 Assembling Note Fold the NFC flat cable at the positions shown in the figure below NFC PCB ASSY Hooks NFC flat cable Top cover printed ASSY Mountain fold Valley fold 12 6 2 45 2 31 6 2 42 5 2 127 5 2 140 5 2 198 2 213 2 45 2 45 2 45 2 NFC PCB side Panel PCB side Conductor Conductor ...

Page 199: ... flat cable from the securing fixtures and disconnect it from the flat core Fig 3 39 Harness routing Refer to 4 Bottom side of the top cover ASSY Touch panel models Fig 3 40 Assembling Note Fold the LCD flat cable at the positions shown in the figure below FG harness A Taptite cup B M3x10 FG harness B Top cover printed ASSY LCD flat cable Flat core Mountain fold Valley fold 72 2 35 2 LCD PCB side ...

Page 200: ...flat cables from the hole 5 Release the hook and remove the panel ground spring Remove the panel spring from the panel ground spring Fig 3 41 Assembling Note Attach the panel ground spring and panel spring as described in the figure above Panel cover case lower Panel ground spring Top cover printed ASSY Taptite cup B M3x10 Panel ground spring Panel spring Hook ...

Page 201: ...PCB flat cable from the key PCB ASSY Fig 3 42 Fig 3 43 Assembling Note Fold the key PCB flat cable at the positions shown in the figure below Panel cover case upper Top cover printed ASSY Key PCB flat cable Key PCB ASSY Hooks Hooks 12 2 26 2 36 2 11 2 39 2 Panel PCB side Key PCB side Conductor Mountain fold Valley fold Conductor ...

Page 202: ...3 57 Confidential 8 Remove the two bosses and remove the LCD panel ASSY from the panel cover case upper Fig 3 44 LCD panel ASSY Panel cover case upper Boss Boss ...

Page 203: ...3 58 Confidential 9 10 5 Stack sensor PCB ASSY 1 Release the hook and remove the stack sensor PCB ASSY from the top cover printed ASSY Fig 3 45 Stack sensor PCB ASSY Top cover printed ASSY Hook ...

Page 204: ...SSY 2 Remove the three taptite bind B M3x10 screws and remove the eject cover from the top cover printed ASSY 3 Release each hook and remove the two paper stack levers from the top cover printed ASSY Fig 3 46 Inner chute Eject cover Top cover printed ASSY Paper stack levers Taptite bind B M4x12 Taptite bind B M3x10 Taptite bind B M3x10 Hooks Hooks ...

Page 205: ...securing fixtures 2 Remove the four taptite bind B M4x12 screws 3 Release the hook A first and then release the hook B Remove the top cover ASSY Fig 3 47 Harness routing Refer to 2 Left side of the machine Non touch panel models Top cover ASSY Hooks B Taptite bind B M4x12 black Hooks B Taptite bind B M4x12 Main PCB ASSY Panel harness ASSY Hooks A ...

Page 206: ... Release the two hooks and remove the LCD holder from the top cover printed ASSY 3 Remove the back light film and LCD from the top cover printed ASSY 4 Remove the LCD sheet from the top cover printed ASSY Fig 3 48 Harness routing Refer to 5 Bottom side of the top cover ASSY Non touch panel models Panel PCB ASSY LCD holder Back light film LCD LCD sheet Top cover printed ASSY LCD FPC Hooks Hooks Loc...

Page 207: ...m the top cover printed ASSY 2 Release each hook and remove the eject cover from the top cover printed ASSY 3 Release each boss and remove the two paper stack levers from the top cover printed ASSY Fig 3 49 Eject cover Top cover printed ASSY Paper stack levers Inner chute Bosses Bosses Hooks Hooks Hooks Taptite bind B M4x12 ...

Page 208: ...LAN PCB Wireless LAN models only 1 Remove the three screw cup M3x8 black screws and remove the main shield plate Fig 3 50 Assembling Note When attaching the main shield plate engage it with the veil cover hook Main shield plate Screw cup M3x8 black ...

Page 209: ...lay front harness Toner amount detection sensor PCB harness light emission Internal temperature sensor harness Paper empty sensor harness 3 Laser unit flat cable Low voltage power supply harness Paper feed motor harness HVPS flat cable LT TT connector harness External temperature humidity sensor harness Back cover duplex tray sensor harness MX connector harness 1 Erase lamp harness 2 Eject sensor ...

Page 210: ...8 black screw and remove the veil cover lower 7 Remove the four screw cup M3x8 black screws and remove the main PCB ASSY Fig 3 52 Harness routing Refer to 3 Left side of the machine Common to all models Note For touch panel models pull out the connector harness from the hole of the veil cover upper Main PCB ASSY Screw cup M3x8 black Screw cup M3x8 black Screw cup M3x8 black Veil cover upper Veil c...

Page 211: ...3 66 Confidential 9 12 External temperature humidity sensor 1 Release the hook and remove the external temperature humidity sensor Fig 3 53 External temperature humidity sensor Hook ...

Page 212: ... routing Refer to 3 Left side of the machine Common to all models 6 Rear side of the machine Note Be careful not to touch the lens of the laser unit Assembling Note When attaching the laser unit tighten the screws in the following order upper right lower right lower left and upper left When connecting flat cables do not insert them at an angle After insertion check that the cable is not at an angl...

Page 213: ...able at the positions shown in the figure below Note Attach the laser serial label to the position on the laser plate shown in the figure below after replacing the laser unit Mountain fold Valley fold 87 1 Main PCB side 45 45 193 1 218 1 Laser unit side Conductor Conductor Laser serial number label Laser unit Laser plate Laser plate ...

Page 214: ...ion of the arrow A and turn the PF roller holder ASSY to remove the boss 2 Slide the PF roller holder ASSY in the direction of the arrow B to remove it from the shaft and remove the PF roller holder ASSY Fig 3 57 PF roller holder ASSY Boss Shaft Link arm A B Front side Back side ...

Page 215: ...three screw cup M3x8 screws taptite bind B M4x12 screw screw pan M4x8 screw washer spring 2 4 and washer 5 to remove the LV shield plate cover 3 Remove the LVPS insulation sheet Fig 3 58 LVPS insulation sheet LV shield plate cover Scanner ground plate Taptite cup S M3x8 SR Screw cup M3x8 black Screw cup M3x8 black Taptite bind B M4x12 Screw pan M4x8 Washer 5 Washer spring 2 4 ...

Page 216: ... purposes attach the washer spring 2 4 and washer 5 securely at positions described in the figure above For safety purposes perform the harness routing properly as described in 6 Rear side of the machine The harness routing diagrams of the models for China are also included in the link Screw pan M4x8 Washer 5 Washer spring 2 4 Housing Ground harness Taptite flat B M3x10 Inlet 1 2 Heater harness Ho...

Page 217: ... attaching the low voltage power supply PCB ASSY engage the notch on the low voltage power supply PCB ASSY with the hook Check that the heater harness is housed in the frame L as shown in the figure below Otherwise the harness may be caught in some sections of the machine and may catch fire Notch Screw cup M3x8 black Taptite bind B M4x12 Low voltage power supply PCB ASSY Low voltage power supply h...

Page 218: ...e taptite cup S M3x8 SR screw and lift the under bar front from the LV shield plate Common to all models 4 Remove the taptite bind B M4x12 screw Release the two hooks and remove the LV shield plate Fig 3 62 Assembling Note When attaching the LV shield plate make sure that the under bar ground plate R or under bar front is on the upper side of the LV shield plate LV shield plate ground spring Tapti...

Page 219: ...arness from the toner amount detection sensor PCB ASSY light emission Fig 3 63 Harness routing Refer to 3 Left side of the machine Common to all models 6 Rear side of the machine Assembling Note Hook the pinch ground spring at the position described in the figure above Pinch ground spring Toner amount detection sensor PCB ASSY light emission Hold cover 1 Taptite pan B M3x8 Hook Taptite bind B M4x1...

Page 220: ...on of the arrow 1a to remove the boss on the nip release link from the groove on the straight cam Slide the straight cam in the direction of the arrow 1b to remove it by engaging A with the groove Fig 3 64 Straight cam Boss Straight cam Groove Nip release link 1b 1a Boss A ...

Page 221: ...ase the main fan harness from the securing fixtures Remove the main fan and pull out the main fan harness from the hole Fig 3 65 Harness routing Refer to 6 Rear side of the machine Assembling Note Attach the main fan so that the surface with the label faces out Main fan Label Taptite bind B M4x12 Hold cover 2 Hook Main fan harness ...

Page 222: ...3 77 Confidential 9 18 Filter 1 Release each hook and remove the two filters from the air duct Fig 3 66 Hooks Filters Air duct ...

Page 223: ...Y Disconnect all harnesses from the relay front PCB ASSY Fig 3 67 Harness routing Refer to 3 Left side of the machine Common to all models Note When removing the front cover sensor push it from the rear to remove it Relay front PCB ASSY Hooks Relay front PCB ASSY Hooks Front cover sensor Front cover sensor harness Relay front harness Toner amount detection sensor PCB harness light reception Regist...

Page 224: ...tures 2 Remove collar 6 and remove the registration clutch 3 Release the hook and remove the T1 pickup clutch Fig 3 68 Harness routing Refer to 3 Left side of the machine Common to all models Note Be careful not to damage the hook on the T1 pickup clutch T1 pickup clutch Hook Registration clutch Collar 6 T1 pickup clutch harness Registration clutch harness ...

Page 225: ... and the main PCB insulation sheet black 7 Turn the registration roller bushing on the registration roller shaft to the position as shown in the figure below and pull out the registration roller shaft Fig 3 69 Assembling Note Make sure that the black main PCB insulation sheet is inserted properly into the hole of the transparent main PCB insulation sheet as shown in the illustration below Under ba...

Page 226: ...he registration roller shaft to the position as shown in the figure below and pull out the registration roller shaft Fig 3 70 Assembling Note Make sure that the black main PCB insulation sheet is inserted properly into the hole of the transparent main PCB insulation sheet as shown in the illustration below Under bar front Registration roller shaft Main PCB insulation sheet black Taptite bind B M4x...

Page 227: ...t T1 and HL 5580D 5585D only low voltage power supply harness eject sensor harness and HVPS flat cable from the hole of the main frame L ASSY Fig 3 71 Taptite cup S M3x8 SR Taptite bind B M4x12 Main frame L ASSY Low voltage power supply harness Eject sensor harness HVPS flat cable Taptite cup S M3x8 SR Taptite bind B M4x12 Main frame L ASSY Erase lamp harness Paper empty sensor harness Models with...

Page 228: ... 3 72 Note When removing the drive sub ASSY be careful not to damage the shaft of the drive sub ASSY Assembling Note When securing the drive sub ASSY with screws tighten the screws in the sequence of the numbers engraved on the drive sub ASSY Taptite bind B M4x12 Taptite bind B M4x12 Main frame L ASSY Drive sub ASSY Drive sub ASSY 5 1 2 8 6 7 3 4 ...

Page 229: ...e paper feed motor Fig 3 73 Note Do not allow the metallic gear shaft of the paper feed motor and drive sub ASSY to face down Failure to observe this may cause the steel plate to bend Note Be careful not to damage the gear teeth Assembling Note When securing the paper feed motor on the drive sub ASSY with screws tighten the screws in the sequence of the alphabets engraved on the drive sub ASSY Dri...

Page 230: ...the drive sub ASSY and then remove the develop joint spring from the drive sub ASSY 2 Pull out the develop joint gear 37 from the drive sub ASSY Fig 3 74 Note When removing the develop joint be careful not to damage the hooks Hooks Drive sub ASSY Develop joint gear 37 Develop joint spring Develop joint ...

Page 231: ... reception from the main frame L ASSY 3 Release the two hooks and remove the toner LED holder from the toner amount detection sensor PCB ASSY light reception Fig 3 75 Harness routing Refer to 3 Left side of the machine Common to all models Toner amount detection sensor PCB ASSY light reception Hook Toner LED holder Hook Toner amount detection sensor PCB ASSY light reception Toner amount detection ...

Page 232: ... B M3x10 screw and remove the MP solenoid and the MP solenoid lever from the main frame L ASSY 4 Remove the MP solenoid lever and the MP solenoid spring from the MP solenoid Fig 3 76 Harness routing Refer to 3 Left side of the machine Common to all models Taptite bind B M3x10 MP solenoid spring MP solenoid MP drive gear 18 Main frame L ASSY MP solenoid harness MP solenoid lever ...

Page 233: ...2 from the main frame L ASSY 3 Release the develop clutch harness from the securing fixtures and remove the develop clutch 51R from the main frame L ASSY Fig 3 77 Harness routing Refer to 3 Left side of the machine Common to all models Develop clutch harness Develop idle gear 53 Main frame L ASSY Develop shaft gear 22 Develop clutch 51R ...

Page 234: ...ase the internal temperature sensor harness from the securing fixtures and remove the internal temperature sensor Fig 3 78 Harness routing Refer to 3 Left side of the machine Common to all models Internal temperature sensor Internal temperature sensor harness ...

Page 235: ... Screw A is not equipped for models with 250 sheet T1 Do not allow the metallic gear shaft of the main PCB shield calking ASSY to face down Failure to observe this may cause the steel plate to bend Assembling Note When securing the main PCB shield calking ASSY with screws tighten the screws in the sequence of the numbers engraved on the main PCB shield calking ASSY Taptite cup S M3x8 SR B Taptite ...

Page 236: ...3 91 Confidential 2 Remove the fuser drive gear 39 from the main frame L ASSY Fig 3 80 Fuser drive gear 39 Main frame L ASSY ...

Page 237: ... Release the two hooks A and remove the MX connector ASSY from the MX holder plate 3 Release the hook B to disconnect the MX connector harness from the MX connector ASSY Fig 3 81 Harness routing Refer to 1 Left side of the machine Touch panel models MX holder plate MX connector ASSY Taptite bind B M4x12 Hook B Hook A Hook A MX connector harness ...

Page 238: ...Y 3 Remove the screw bind M3x4 screw Turn the eject motor in the direction of the arrow and remove it from the eject motor plate 4 Disconnect the eject motor harness from the eject motor Fig 3 82 Harness routing Refer to 3 Left side of the machine Common to all models Eject motor Main frame L ASSY Taptite bind B M3x10 Eject motor harness Eject motor Screw bind M3x4 Screw bind M3x4 Eject motor plat...

Page 239: ...k cover duplex tray sensor from the main frame L ASSY Fig 3 83 Harness routing Refer to 3 Left side of the machine Common to all models Assembling Note When connecting the back cover duplex tray sensor insert it at an angle from the right side Hook Hook Hooks Back cover duplex tray sensor Main frame L ASSY Back cover duplex tray sensor Back cover duplex tray sensor harness ...

Page 240: ... 2 Release the two hooks A and remove the LT TT connector from the bottom frame L For models with 250 sheet T1 3 Release the two hooks A and remove the LT TT connector from the main frame L ASSY Common to all models 4 Release the two hooks B to disconnect the LT TT connector harness from the LT TT connector Fig 3 84 Bottom frame L Main frame L ASSY Taptite bind B M4x30 LT TT connector harness Tapt...

Page 241: ...move the base plate Fig 3 85 Assembling Note Carefully attach the base plate avoiding harnesses and flat cables get caught in the base plate When securing the base plate with screws tighten the screws in the sequence of the numbers engraved on the base plate Base plate Screw pan S P washer M3x12 DB Taptite bind B M4x12 1 2 3 4 Base plate Taptite bind B M4x12 ...

Page 242: ...4x12 screws Release the two hooks and remove the high voltage power supply PCB ASSY and feed ground spring Fig 3 86 Harness routing Refer to 8 Bottom side of the machine High voltage power supply PCB ASSY Feed ground spring Taptite bind B M4x12 Hooks HV insulation sheet High voltage power supply PCB ASSY Taptite bind B M4x12 HVPS flat cable ...

Page 243: ...CB ASSY 6 Disconnect the HVPS flat cable from the high voltage power supply PCB ASSY Fig 3 87 Fig 3 88 Assembling Note Fold the HVPS flat cable at the positions shown in the figure below HVPS flat cable High voltage power supply PCB ASSY Registration front rear sensor harness T1 paper feed sensor harness MP paper empty sensor harness Mountain fold Valley fold 221 1 90 1 58 1 Main PCB side HVPS sid...

Page 244: ...PCB ASSY 1 Release the eject sensor harness from the securing fixtures 2 Release the hook and remove the eject sensor PCB ASSY Fig 3 89 Harness routing Refer to 7 Bottom side of the machine Eject sensor PCB ASSY Eject sensor harness Hook ...

Page 245: ...rrow 2b to remove the MP roller holder ASSY 3 Push the MP lift arm in the direction of the arrow 2b Raise the MP separation pad ASSY to the 50 degree position and remove it in the direction of the arrow 3 4 Remove the MP separation pad spring Fig 3 90 Assembling Note Attach the MP roller holder ASSY while pushing the MP separation pad ASSY Attach the MP separation pad spring as described in the fi...

Page 246: ...harness from the securing fixtures 2 Remove the taptite bind B M3x10 screw and remove the T1 paper feed actuator holder ASSY 3 Remove the tray lock R Fig 3 91 Harness routing Refer to 8 Bottom side of the machine High voltage power supply PCB ASSY T1 paper feed actuator holder ASSY Taptite bind B M3x10 T1 paper feed sensor harness Tray lock R ...

Page 247: ...ed actuator 6 Remove the securing fixtures of the T1 paper feed sensor harness from the T1 paper feed actuator holder Release the hook and remove the T1 paper feed sensor PCB ASSY from the T1 paper feed actuator holder Fig 3 92 Harness routing Refer to 8 Bottom side of the machine High voltage power supply PCB ASSY T1 paper feed actuator T1 paper feed actuator holder T1 paper feed actuator spring ...

Page 248: ...actuator 2 1 Remove the five taptite bind B M4x12 screws Remove the main frame R from the paper feed frame ASSY and pull out the low voltage power supply harness from the hole of the main frame R Fig 3 93 Taptite bind B M4x12 Main frame R Low voltage power supply harness Hole Paper feed frame ASSY ...

Page 249: ...eed frame from the paper feed frame ASSY Then pull out the MP paper empty sensor harness from hole of the paper feed frame ASSY 4 Remove the MP lift arm spring from the paper feed frame ASSY Fig 3 94 Harness routing Refer to 8 Bottom side of the machine High voltage power supply PCB ASSY MP lift arm spring Paper feed frame ASSY Hook Taptite bind B M3x10 Hook MP feed frame MP paper empty sensor har...

Page 250: ...e arrow 5a and remove it from the MP feed frame in the direction of the arrow 6 7 Remove the taptite bind B M3x10 screw Remove the MP paper empty sensor PCB ASSY from the MP feed frame and pull out the MP paper empty sensor harness from the hole Fig 3 95 Assembling Note Insert the end of MP paper empty actuator 1 into the groove on the MP paper empty actuator 2 Taptite bind B M3x10 MP paper empty ...

Page 251: ... cover 3 Remove the taptite bind B M3x10 screw and remove the paper empty sensor PCB ASSY Disconnect the paper empty sensor harness from the paper empty sensor PCB ASSY and release the paper empty sensor harness from the securing fixtures Fig 3 96 Harness routing Refer to 7 Bottom side of the machine Paper empty actuator Paper empty actuator cover Paper empty sensor PCB ASSY Separation roller shaf...

Page 252: ... the low voltage power supply harness from the securing fixtures 2 Release the two hooks and remove the paper feed frame from the feed chute Fig 3 97 Harness routing Refer to 7 Bottom side of the machine Paper feed frame Hook Low voltage power supply harness Feed chute Hook ...

Page 253: ... Release the electrode TR from the hook B on the registration actuator holder ASSY and remove the electrode TR from the registration actuator holder ASSY 5 Release the hook C and remove the registration actuator holder ASSY from the feed chute Fig 3 98 Hook B Ground registration spring Registration actuator holder ASSY Hook C Electrode TR Feed chute Hook A ...

Page 254: ...he direction of the arrow to remove it from the registration actuator holder ASSY 10 Release the registration front rear sensor harness from the securing fixtures Release the hook and remove the registration front rear sensor PCB ASSY from the registration actuator holder ASSY Fig 3 99 Harness routing Refer to 8 Bottom side of the machine High voltage power supply PCB ASSY Assembling Note Attach t...

Page 255: ...pad ASSY from the paper tray 2 Push both side arms on the separation pad ASSY inwards to remove the pins and remove the separation pad ASSY from the paper tray 3 Remove the separation pad spring from the separation pad ASSY Fig 3 100 Separation pad ASSY Hook Arm Separation pad spring Paper tray Pin Hook Arm Pin ...

Page 256: ...r Z48M10 from the paper tray 250 sheet Lift gear Z27M10 520 sheet Lift gear Z48M10 5 Remove the gear Z22M10 and the idle gear Z18M10 or 50 Z18M10 from the paper tray 250 sheet Idle gear Z18M10 520 sheet Idle gear 50 Z18M10 Fig 3 101 Gear Z22M10 Idle gear Z18M10 or 50 Z18M10 Lift gear Z27M10 or Lift gear Z48M10 Paper tray Plate up plate Plate up plate Hook ...

Page 257: ...n the direction of the arrow B to remove it from the shaft and remove the LT roller holder ASSY Fig 3 102 Assembling Note When attaching the LT roller holder ASSY engage A on the shaft of the LT roller holder ASSY with the hole on the LT paper feed frame ASSY and insert the shaft into the hole LT roller holder ASSY Boss Shaft Link arm A B Front side Back side A LT paper feed frame ASSY ...

Page 258: ... 3 LT side cover L 1 Remove the two taptite bind B M4x12 screws Release each hook and remove the LT side cover L from the LT unit Fig 3 103 LT unit LT side cover L Hook Hooks Taptite bind B M4x12 Hooks Taptite bind B M4x12 ...

Page 259: ...LT side cover R 1 Remove the two taptite bind B M4x12 screws Release each hook and remove the LT side cover R from the LT unit Fig 3 104 Hooks Taptite bind B M4x12 Hooks LT side cover R Hooks LT unit Taptite bind B M4x12 Hooks ...

Page 260: ...ntial 10 5 LT front cover ASSY 1 Remove the taptite cup S M3x8 SR screw Release the two hooks and remove the LT front cover ASSY from the LT unit Fig 3 105 LT unit Taptite cup S M3x8 SR Hook LT front cover ASSY Hook ...

Page 261: ...Fig 3 106 2 Release the hook and remove the LT control PCB ASSY from the LT unit Fig 3 107 LT control PCB ASSY LT release clutch harness LT paper feed sensor harness LT paper empty sensor harness LT pickup clutch harness LT connector upper harness LT connector harness LT control PCB ASSY LT unit Hook ...

Page 262: ... 10 7 LT pickup clutch 1 Release the LT pickup clutch harness from the securing fixtures Release the hook and remove the LT pickup clutch from the LT unit Fig 3 108 LT unit LT pickup clutch LT pickup clutch harness Hook ...

Page 263: ...he two taptite bind B M4x12 screws and two taptite cup S M3x8 SR screws 3a 3b to remove the under bar front Common to all models 4 Remove the two taptite bind B M4x12 screws and remove the under bar Fig 3 109 Under bar Under bar front Taptite bind B M4x12 Taptite bind B M4x12 Taptite cup S M3x8 SR 3a Taptite cup S M3x8 SR 3b Under bar front Under bar ground plate L 520 Taptite cup S M3x8 SR Taptit...

Page 264: ...e LT frame L unit 7 Remove the four taptite bind B M4x12 screws and six taptite cup S M3x8 SR screws 7a 7b Remove the LT frame L unit and disconnect the two harnesses from the LT frame L unit Fig 3 110 LT frame L unit Under bar ground plate L 250 Center FG plate L Taptite cup S M3x8 SR 7b Taptite cup S M3x8 SR Taptite bind B M4x12 Taptite cup S M3x8 SR 5b Taptite cup S M3x8 SR 7a Taptite bind B M4...

Page 265: ... ASSY from the LT frame L unit and pull out the LT release clutch harness from the hole 10 Remove the LT release clutch from the LT frame L unit 11 Remove the LT clutch shaft and LT gear 22 from the LT release clutch Fig 3 111 LT drive ASSY LT clutch shaft LT release clutch LT gear 22 LT frame L unit Taptite bind B M4x12 Hole LT release clutch harness ...

Page 266: ...e L unit 3 Release the two hooks B to disconnect the LT connector harness from the LT connector ASSY 4 Release the two hooks C and remove the LT connector upper from the LT frame L unit 5 Release the two hooks D to disconnect the LT connector upper harness from the LT connector upper Fig 3 112 Core LT connector upper LT frame L unit LT connector ASSY Hook C Hook Hooks A Hooks D LT connector harnes...

Page 267: ... the LT frame R unit 2 Remove the five taptite cup S M3x8 SR screws and remove the paper feed frame FG plate R and LT paper feed frame from the LT frame R unit Fig 3 113 LT paper feed frame Paper feed frame FG plate R Center FG plate R Taptite cup S M3x8 SR 1b Taptite cup S M3x8 SR Taptite cup S M3x8 SR Taptite cup S M3x8 SR 1a LT frame R unit ...

Page 268: ... Remove the taptite bind B M3x10 screw and remove the LT paper feed actuator holder ASSY from the LT paper feed frame ASSY Disconnect the LT paper feed sensor harness from the LT paper feed frame ASSY Fig 3 115 LT paper feed frame ASSY LT front beam Taptite bind B M4x12 LT paper feed sensor harness LT paper feed frame ASSY LT paper feed actuator holder ASSY Taptite bind B M3x10 LT paper feed senso...

Page 269: ...ctuator spring from the LT paper feed actuator 8 Disconnect the securing fixtures of the LT paper feed sensor harness from the LT paper feed actuator holder ASSY and then release the hook to remove the LT paper feed sensor PCB ASSY from the LT paper feed actuator holder ASSY Fig 3 116 LT paper feed actuator LT paper feed actuator holder ASSY LT paper feed actuator spring LT paper feed sensor harne...

Page 270: ... and remove the LT paper empty actuator cover 3 Release the LT paper empty sensor harness from the securing fixtures 4 Remove the taptite bind B M3x10 screw and remove the LT paper empty sensor PCB ASSY Fig 3 117 LT paper empty actuator LT paper empty actuator cover LT paper empty sensor PCB ASSY LT separate roller shaft LT paper empty sensor harness Hook Hook Taptite bind B M3x10 Bushing ...

Page 271: ... the 4th layer of the bin ASSY A upside and then remove them 2 Remove the bin number label 2 from the 2nd layer of the bin ASSY A 3 Remove the bin number label 4 from the 4th layer of the bin ASSY A Fig 3 118 Bin ASSY A the 4th layer Bin number label 4 Bin number label 2 Bin ASSY A the 2nd layer ...

Page 272: ...nd remove the MX back cover arm from the boss while pushing the two hooks inward 2 places 5 Turn the MX back cover approximately 120 to remove it from the machine Fig 3 119 MX back cover MX back cover arm Boss MX back cover arm Boss Boss Hooks 120 ...

Page 273: ...3 128 Confidential 6 Remove the two taptite cup B M3x10 screws Release each hook and remove the side cover R MX Fig 3 120 Taptite cup B M3x10 Hooks Taptite cup B M3x10 Hooks Side cover R MX ...

Page 274: ...3 129 Confidential 7 Remove the two taptite cup B M3x10 screws Release each hook and remove the side cover L MX Fig 3 121 Hooks Side cover L MX Taptite cup B M3x10 Taptite cup B M3x10 Hooks ...

Page 275: ...l 3 from the 3rd layer of the bin ASSY A 10 Remove the bin number label 1 from the 1st layer of the bin ASSY B Fig 3 122 Assembling Note As the shape of the bin ASSY A is different from that of the bin ASSY B do not make mistakes in their attaching positions Bin ASSY A the 3rd layer Bin number label 1 Bin ASSY B the 1st layer Bin number label 3 ...

Page 276: ...31 Confidential 11 2 MX relay PCB ASSY 1 Remove the four taptite cup B M3x10 screws Release each hook and remove the top cover MX Fig 3 123 Taptite cup B M3x10 Top cover MX Hooks Taptite cup B M3x10 Hooks ...

Page 277: ...release them from the securing fixtures of drive frame MX Release each hook and remove the MX relay PCB ASSY Fig 3 124 Harness routing Refer to 11 Right side of the MX Screw cup M3x8 black Hooks MX FG harness R Drive frame MX MX relay PCB ASSY MX switching solenoid harness MX 3bin switching solenoid harness MX 2bin switching solenoid harness MX 1bin switching solenoid harness MX relay PCB harness ...

Page 278: ...3 133 Confidential 11 3 MX switching solenoid MX bin switching solenoid 1 Release each hook and remove the four eject gears Fig 3 125 Eject gears Hooks Hooks ...

Page 279: ...fidential 2 Remove the seven taptite bind B M4x12 screws and remove the drive frame MX Fig 3 126 Drive frame MX Taptite bind B M4x12 Taptite bind B M4x12 Taptite bind B M4x12 Taptite bind B M4x12 Drive frame MX ...

Page 280: ...noid 4 Remove the taptite bind B M3x10 screw and remove the MX bin switching solenoid and the solenoid lever MX 3 places Fig 3 127 Solenoid lever MX MX 1bin switching solenoid MX switching solenoid MX 2bin switching solenoid MX 3bin switching solenoid Taptite bind B M3x10 Taptite bind B M3x10 ...

Page 281: ...ness routing Refer to 9 Left side of the MX MX control PCB MX control PCB ASSY MX motor flat cable MX control PCB harness MX jam lower harness MX 1bin stack sensor harness MX back cover sensor harness MX relay PCB harness MX 4bin stack sensor harness MX 4bin detection sensor harness MX jam upper harness MX 3bin stack sensor harness MX 2bin stack sensor harness MX 2bin detection sensor harness Tapt...

Page 282: ...3 137 Confidential 11 5 MX back cover sensor 1 Release the two hooks and remove the MX back cover sensor Fig 3 129 MX back cover sensor Hooks ...

Page 283: ...1 Remove the screw pan S P washer M3x12DB screw and the screw cup M3x8 screw black to remove the MX FG harness L Fig 3 130 Harness routing Refer to 9 Left side of the MX MX control PCB Screw pan S P washer M3x12DB Screw cup M3x8 black MX FG harness L ...

Page 284: ...3 139 Confidential 2 Remove the four taptite bind B M3x10 screws Remove the MX connector holder ASSY Fig 3 131 MX connector holder ASSY Taptite bind B M3x10 ...

Page 285: ... B M4x12 screws and remove the MX motor drive ASSY 2 Remove the compression spring from the feed roller bush MX Fig 3 132 Harness routing Refer to 9 Left side of the MX MX control PCB Taptite bind B M4x12 MX motor drive ASSY Compression spring Feed roller bush MX ...

Page 286: ... screw bind M3x4 screws and remove the MX motor from the MX motor drive ASSY Fig 3 133 Fig 3 134 Assembling Note Fold the MX motor flat cable at the positions shown in the figure below Gear 66L 38 MX Gear 30 MX Screw bind M3x4 MX motor drive ASSY MX motor Mountain fold Valley fold 47 1 26 1 1 1 Reinforcing plate 45 45 ...

Page 287: ... Left side of the MX 3 Release the two hooks and remove the MX bin stack sensor PCB ASSY from the MX bin stack sensor holder Disconnect the MX bin stack sensor harness from the MX bin stack sensor PCB ASSY 4 parts Fig 3 136 MX 4bin stack sensor holder MX bin stack actuator MX 3bin stack sensor holder MX 2bin stack sensor holder MX 1bin stack sensor holder Taptite bind B M3x10 Hooks MX bin stack se...

Page 288: ... screw and remove the bin detection sensor cover 2 places 3 Release the two hooks and remove the MX 2bin detection sensor 4 Release the two hooks and remove the MX 4bin detection sensor Fig 3 137 Harness routing Refer to 10 Left side of the MX Bin detection sensor cover MX 4bin detection sensor MX 2bin detection sensor MX 4bin detection sensor Hooks Taptite bind B M3x10 Taptite bind B M3x10 ...

Page 289: ...X 3 Release the hook and remove the eject gear Z20M075 from the feed roller ASSY upper MX 4 Remove the collar 6 from the feed roller ASSY upper MX 5 Release the hook and remove the bushing 6 from the feed roller ASSY upper MX Fig 3 138 Hook Collar 6 Eject gear Z20M075 Collar 6 Hook Bushing 6 Feed roller ASSY upper MX Frame R ASSY MX Bushing 6 ...

Page 290: ... Remove the collar 6 from the feed roller ASSY upper MX 9 Turn the feed roller bush MX in the direction of the arrow 9 and remove it from the frame L ASSY MX 10 Remove the feed roller ASSY upper MX in the direction of the arrow 10 Fig 3 139 10a 10b 9 Hook Feed roller gear L Z21M08 MX Collar 6 Feed roller bush MX Feed roller ASSY upper MX Frame L ASSY MX ...

Page 291: ...arm L MX from the frame L ASSY MX 2 Remove the taptite bind B M4x12 screw Remove the gear holder MX the pendulum gear Z30M08 MX and the pendulum gear bush from the frame L ASSY MX Fig 3 140 Taptite bind B M4x12 Arm L MX Taptite bind B M4x12 Gear holder MX Pendulum gear Z30M08 MX Pendulum gear bush Frame L ASSY MX ...

Page 292: ... Release the hook and remove the feed roller gear L Z21M08 MX from the feed roller ASSY lower MX 6 Turn the feed roller bush MX in the direction of the arrow and remove it from the frame L ASSY MX Fig 3 141 Hook Compression spring Feed roller bush MX Feed roller gear L Z21M08 MX Gear damper Frame L ASSY MX Feed roller ASSY lower MX ...

Page 293: ... Confidential 7 Remove the two collars 6 from the feed roller ASSY lower MX 8 Remove the feed roller ASSY lower MX in the direction of the arrow 8 Fig 3 142 Feed roller ASSY lower MX Collar 6 Collar 6 8a 8b ...

Page 294: ... UNIT 12 1 Preparation Disconnecting Cables and Removing Accessories Prior to proceeding with the disassembly procedure 1 Disconnect the following AC cord Relay AC cord 2 Remove the following Paper trays Fig 3 143 AC cord Paper trays Relay AC cord ...

Page 295: ... the paper tray 2 Push both arms of the separation pad ASSY inwards and release the pins to remove the separation pad ASSY from the paper tray 3 Remove the separation pad spring from the separation pad ASSY Fig 3 144 Separation pad ASSY Arm Separation pad spring Paper tray Arm Pin Pin Hooks ...

Page 296: ...0 while lifting the plate up plate to remove the lift gear Z48M10 from the paper tray 5 Remove the gear Z22M10 and idle gear 50 Z18M10 from the paper tray Fig 3 145 Gear Z22M10 Idle gear 50 Z18M10 Lift gear Z48M10 Paper tray Plate up plate Plate up plate Hook ...

Page 297: ... ASSY in the direction of the arrow B to remove it from the shaft and remove the TT roller holder ASSY Fig 3 146 Assembling Note When assembling the TT roller holder ASSY engage the hole of the TT paper feed frame ASSY with the A part of the shaft on the TT roller holder ASSY Boss A B Back side A TT roller holder ASSY Link arm TT paper feed frame ASSY Shaft TT roller holder ASSY ...

Page 298: ...l 12 4 Covers 1 Remove the eight shoulder screws and two taptite bind B M4x10 screws Release the two hooks to remove the top cover TT Fig 3 147 Top cover TT Taptite bind B M4x10 Shoulder screws Shoulder screws Hook Hook ...

Page 299: ...ont hooks and remove the boss while pushing the rear top in the direction of the arrow A Release the inner hook while sliding it in the direction of the arrow B to remove the side cover L Fig 3 148 Side cover L Boss Taptite bind B M4x10 Taptite bind B M4x10 Hooks Hook Hook Hook B A ...

Page 300: ...front hooks and remove the boss while pushing the rear top in the direction of the arrow A Release the inner hook while sliding it in the direction of the arrow B to remove the side cover R Fig 3 149 Side cover R Taptite bind B M4x10 Hooks Hook Boss A B Taptite bind B M4x10 Hook ...

Page 301: ...houlder screws black 5 Remove the four bosses while pushing the back cover top in the direction of the arrow slide it up to release the two hooks and remove the back cover Fig 3 150 Bosses Hook Back cover Shoulder screws black Bosses Hook ...

Page 302: ... 3 151 2 Disconnect all harnesses connected to the TT control PCB ASSY Fig 3 152 Screw cup M3x8 black PCB cover plate TT motor harness Low voltage power supply harness T2TT relay harness T3TT relay harness TT balance sensor R Fan motor harness T5TT relay harness T4TT relay harness TT balance sensor L LT TT connector harness ...

Page 303: ...crews to remove the TT control PCB ASSY 5 Remove the six screw cup M3x8 black screws to remove the PCB shield plate Pull out the TT motor harness through the insulation sheet hole Fig 3 154 Clamp Clamps Clamp Clamps Clamps Screw cup M3x8 black Screw cup M3x8 black PCB shield plate Screw cup M3x8 black TT control PCB ASSY Insulation sheet hole Screw cup M3x8 black TT motor harness ...

Page 304: ...ce sensor R 1 Remove the taptite cup S M3x8 SR screw to remove the attach sensor holder 2 Release the two hooks to remove the TT balance sensor L from the attach sensor holder Fig 3 155 Attach sensor holder Taptite cup S M3x8 SR Hooks TT balance sensor L ...

Page 305: ... balance sensor R from the attach sensor holder Fig 3 156 Harness routing Refer to 14 Upper right of the TT Assembling Note Do not pull the TT balance sensor R relay harness too much it may cause a connection failure with the TT control PCB ASSY When wiring make sure that the TT balance sensor R harness does not come out of the air duct Attach sensor holder Taptite cup S M3x8 SR Hooks TT balance s...

Page 306: ...3 157 Harness routing Refer to 14 Upper right of the TT Assembling Note Place the fan motor so that the attached label faces outwards Do not pull the fan motor relay harness too much it may cause a connection failure with the TT control PCB ASSY When wiring make sure that the fan motor harness does not come out of the air duct Hooks Hole Label Fan motor Hook Fan motor harness Air duct Fan motor re...

Page 307: ...SR screws to remove the FG plate L 3 Remove the four taptite bind B M4x10 screws to remove the motor plate calking ASSY Fig 3 158 Taptite cup S M3x8 SR Taptite cup S M3x8 SR Reinforcing plate top L Motor plate calking ASSY Taptite bind B M4x10 FG plate L Taptite cup S M3x8 SR FG plate L Motor plate calking ASSY Taptite cup S M3x8 SR Taptite bind B M4x10 ...

Page 308: ... calking ASSY 5 Remove the helical gear TT Z88 Z41 from the motor plate calking ASSY 6 Remove the three screw bind M3x4 screws to remove the TT motor from the motor plate calking ASSY Fig 3 159 SPUR gear idle TT Z53 Collar 6 Helical gear TT Z88 Z41 Screw bind M3x4 Motor plate calking ASSY TT motor ...

Page 309: ...Remove the screw pan S P washer M3 5x6 screw and screw cup M3x8 black screw to remove the TT ground plate right 3 Remove the two screw cup M3x8 black screws to remove the TT ground plate rear Fig 3 160 TT ground plate rear Air duct Taptite bind B M4x10 Screw pan S P washer M3 5x6 Screw cup M3x8 black TT ground plate right Screw cup M3x8 black Hole Hole ...

Page 310: ...isassembling the whole TT unit the top plate front or top plate rear may not be attachable Loosen the screw securing each TT unit to attach the top plate front or rear and tighten all screws after attaching the T2TT without fail Taptite cup S M3x8 SR T2TT unit Taptite cup S M3x8 SR Taptite bind B M4x10 Taptite bind B M4x10 Clamp T2TT relay harness T2TT relay harness Taptite cup S M3x8 SR Taptite c...

Page 311: ...tly and pull the T4TT relay harness and T5TT relay harness from the T3TT unit hole to remove the T3TT unit in the direction of the arrow Fig 3 162 Harness routing Refer to 13 Left side of the TT Taptite bind B M4x12 Positioning plate calking ASSY Taptite cup S M3x8 SR Taptite bind B M4x10 FG plate L Taptite cup S M3x8 SR Taptite cup S M3x8 SR Taptite cup S M3x8 SR Taptite cup S M3x8 SR Positioning...

Page 312: ...Y 1 Remove the screw pan S P washer M3 5x6 screw and the two screw cup M3x8 black screws to remove the LV shield plate cover 2 Remove the LV insulation sheet Fig 3 163 Screw pan S P washer M3 5x6 LV shield plate cover LV insulation sheet Screw cup M3x8 black ...

Page 313: ...fer to 14 Upper right of the TT 16 T3TT unit Fig 3 165 Assembling Note When assembling the low voltage power supply PCB ASSY engage the notch of the low voltage power supply PCB ASSY with the hook Check that the inlet harness is housed in the frame R as shown in the illustration below Otherwise the harness may be caught in some sections of the machine and may catch fire Inlet cover Taptite flat B ...

Page 314: ...8 black screws to remove the low voltage power supply PCB ASSY Disconnect the low voltage power supply harness from the low voltage power supply PCB ASSY Fig 3 166 Screw cup M3x8 black Low voltage power supply harness Low voltage power supply PCB ASSY ...

Page 315: ... remove the reinforcing plate L 2 2 3 Remove the taptite cup S M3x8 SR screw from the reinforcing plate R 1 2 Fig 3 167 Positioning plate calking ASSY Positioning plate calking ASSY Taptite cup S M3x8 SR Taptite cup S M3x8 SR Positioning plate calking ASSY Taptite cup S M3x8 SR Taptite cup S M3x8 SR Taptite cup S M3x8 SR Reinforcing plate L 2 2 Screw bind M5x8 Taptite cup S M3x8 SR Positioning pla...

Page 316: ...taptite cup S M3x8 SR screws and the two taptite bind B M4x10 screws Lift the T4TT unit slightly and pull the T5TT relay harness from the T4TT unit hole to remove the T4TT unit in the direction of the arrow Fig 3 168 Harness routing Refer to 13 Left side of the TT Taptite bind B M4x12 Calking gear plate ASSY T4TT unit Taptite cup S M3x8 SR Taptite bind B M4x10 Taptite cup S M3x8 SR FG plate L TT r...

Page 317: ... of the arrow Fig 3 169 Assembling Note It s easier to attach the positioning plate calking ASSY on the right side with a magnet due to the narrow work space T5TT unit Taptite cup S M3x8 SR Taptite bind B M4x10 Taptite cup S M3x8 SR Positioning plate calking ASSY Taptite bind B M4x10 Positioning plate calking ASSY Taptite cup S M3x8 SR Taptite cup S M3x8 SR Positioning plate calking ASSY Taptite c...

Page 318: ...k A to remove the ferrite core 3 Release the two hooks B and slide the LT TT connector ASSY in the direction of the arrow to remove it Pull out the LT TT connector harness through the frame L hole Fig 3 170 Harness routing Refer to 13 Left side of the TT Hook A LT TT connector ASSY LT TT connector harness Hooks B Ferrite core Hole Frame L ...

Page 319: ...ough the frame L hole Fig 3 171 Harness routing Refer to 13 Left side of the TT 2 Disconnect all harnesses connected to the TT relay PCB ASSY Fig 3 172 Clamp TT relay PCB ASSY TT relay harness TT relay PCB ASSY TT pickup clutch harness TT paper empty sensor harness TT paper feed sensor harness TT jam sensor harness TT relay harness TT release clutch harness T3 T4 T5 only ...

Page 320: ...3 175 Confidential 3 Release the hook to remove the TT relay PCB ASSY from the frame L Fig 3 173 Hook TT relay PCB ASSY Frame L ...

Page 321: ...TT 1 Release the TT pickup clutch harness from the securing fixtures Release the hook to remove the TT pickup clutch from the frame L Fig 3 174 Harness routing Refer to 15 TT relay PCB ASSY Each TT unit Hook Frame L TT pickup clutch TT pickup clutch harness ...

Page 322: ...o remove the TT ground plate 2 Remove the two taptite bind B M4x12 screws to remove the front under bar 3 Remove the taptite cup S M3x8 SR screw to remove the under bar ground plate L Fig 3 175 TT ground plate Taptite cup S M3x8 SR Under bar Taptite bind B M4x12 Taptite cup S M3x8 SR Under bar ground plate L ...

Page 323: ...e the drive ASSY and pull out the TT release clutch harness through the hole 5 Remove the TT release clutch the TT gear Z20 Z44 and the idle gear 37 Fig 3 176 Note The T2TT unit does not have the TT release clutch TT gear Z20 Z44 TT release clutch Idle gear 37 Drive ASSY Taptite bind B M4x12 Hole TT release clutch harness T3 T4 T5 only ...

Page 324: ...12 18 TT jam sensor PCB ASSY Common to all TT 1 Remove the two taptite cup B M4x12 screws and the taptite cup S M3x8 SR screw to remove the TT front cover Fig 3 177 Taptite cup B M4x12 TT front cover Taptite cup S M3x8 SR ...

Page 325: ...or harness the TT paper feed sensor harness and the TT paper empty sensor harness through the two holes Fig 3 178 Harness routing Refer to 15 TT relay PCB ASSY Each TT unit 16 T3TT unit Note Three harnesses for T2TT T4TT and T5TT Taptite bind B M4x12 Taptite cup S M3x8 SR Frame L Taptite bind B M4x12 Taptite cup S M3x8 SR Under bar Hole T3TT only Hole TT balance sensor R relay harness TT jam senso...

Page 326: ...e taptite cup S M3x8 SR screw to remove the UB earth plate R 5 Remove the two taptite cup S M3x8 SR screws to remove the TT paper feed frame Fig 3 179 Taptite cup S M3x8 SR TT paper feed frame Taptite cup S M3x8 SR UB earth plate R ...

Page 327: ...eed frame ASSY 7 Release the TT jam sensor harness from the securing fixtures 8 Release the hook to remove the TT jam sensor PCB ASSY Fig 3 180 Harness routing Refer to 15 TT relay PCB ASSY Each TT unit TT paper feed frame ASSY TT front beam Taptite bind B M4x12 TT jam sensor PCB ASSY TT jam sensor harness Hook ...

Page 328: ...te bind B M3x10 screw to remove the TT paper feed actuator holder ASSY from the TT paper feed frame ASSY Disconnect the TT paper feed sensor harness from the TT paper feed frame ASSY Fig 3 181 Harness routing Refer to 15 TT relay PCB ASSY Each TT unit TT paper feed frame ASSY TT paper feed actuator holder ASSY Taptite bind B M3x10 TT paper feed sensor harness ...

Page 329: ... paper feed actuator 5 Release the TT paper feed sensor harness from the securing fixtures of the TT paper feed actuator holder ASSY and release the hook to remove the TT paper feed sensor PCB ASSY from the TT paper feed actuator holder ASSY Fig 3 182 Harness routing Refer to 15 TT relay PCB ASSY Each TT unit Hook Hook TT paper feed actuator TT paper feed actuator holder ASSY TT paper feed actuato...

Page 330: ...per empty actuator cover 3 Release the TT paper empty sensor harness from the securing fixtures 4 Remove the taptite bind B M3x10 screw to remove the TT paper empty sensor PCB ASSY Fig 3 183 Harness routing Refer to 15 TT relay PCB ASSY Each TT unit Hook Hook Bushing TT paper empty actuator TT paper empty actuator cover TT paper empty sensor PCB ASSY TT separate roller shaft TT paper empty sensor ...

Page 331: ...3 186 Confidential 12 21 Adjuster 1 Remove the four adjusters Fig 3 184 Adjuster Adjuster Adjuster Adjuster ...

Page 332: ...n the C drive of the computer Windows XP or later 3 Service setting tool BrUsbsn zip Copy this file into the temporary folder created on the C drive Extract the copied file 4 Download utility FILEDG32 EXE Copy this file into the temporary folder created on the C drive 5 Maintenance driver MaintenanceDriver zip When the maintenance driver is not installed on the computer copy this file into the tem...

Page 333: ...25 on the LCD and press the OK key MAIN Ver is displayed on the LCD 3 Change the displayed item by pressing the Go or key to check all firmwares Touch panel models 1 Press and hold the Home key for approximately five seconds while the machine is in the ready state Press the blank field at the bottom Press the 2 8 6 and 4 key on the LCD in this order and the machine enters into maintenance mode 2 P...

Page 334: ... Do not disconnect the power cord USB flash memory or USB cable from the machine or computer during installing If the installation is failed turn OFF the machine and turn it back on The machine enters the firmware install mode automatically Continue the operation procedure below Firmware installation using USB flash memory is inoperable when the machine is in deep sleep mode Release the deep sleep...

Page 335: ... flash ROM starts 5 When installing is completed the machine restarts and returns to the ready state automatically 6 Repeat the procedures 1 to 5 to install required firmwares 7 Turn OFF the power switch of the machine and disconnect the USB cable Touch panel models 1 Press and hold the Home key for approximately five seconds while the machine is in the ready state 2 Press the blank field at the b...

Page 336: ...ine with the USB cable 3 Check that the Brother Maintenance USB Printer is set as a default printer If not set it as a default printer 4 Double click the MemoryAccessTool exe file The following window appears 5 Enter the Y Memory writing is activated Note Setting serial number and entering adjusted value of the laser unit are not operable before activating the memory writing Even the memory writin...

Page 337: ... it appears 6 In the Port field on the BrUsbSn screen select the port number assigned to the Brother Maintenance USB Printer 7 Enter the serial number 15 digits of the machine in the Serial No field 8 Check the laser serial number label attached to the location shown in the figure below Fig 4 1 9 Enter the numbers 5 digits from sixth last digit to second last digit on the laser serial number label...

Page 338: ...ttern starts 9 When printing the test pattern is completed the machine returns to the initial state of maintenance mode 10 Perform the test printing for all trays by repeating the procedure 2 to 9 while changing the paper tray setting in the procedure 5 from paper tray 2 to 5 11 Measure the left and top margin of the test pattern printed from each tray to compare the measurements with the test pri...

Page 339: ...hine with the USB cable 3 Check that the Brother Maintenance USB Printer is set as a default printer If not set it as a default printer 4 Double click the ShippingTool exe file The machine is reset to a factory shipping state 5 Unplug the AC power cord of the machine Memo Be sure to perform the procedure Otherwise security level e g against information leakage risk would be low ...

Page 340: ... of the Low voltage Power Supply PCB Function Code 88 What you need to prepare None 2 1 Resetting Irregular Power Supply Counter of the Low voltage Power Supply PCB Function Code 88 Refer to 1 3 22 Reset counters for consumable parts function code 88 in Chapter 5 to reset the irregular power supply counter of the low voltage power supply PCB ...

Page 341: ...ve of the computer Windows XP or later 3 Service setting tool BrUsbsn zip Copy this file into the temporary folder created on the C drive Extract the copied file 4 Maintenance driver MaintenanceDriver zip When the maintenance driver is not installed on the computer copy this file into the temporary folder created on the C drive and extract the copied file Refer to APPENDIX 3 INSTALLING THE MAINTEN...

Page 342: ...e keep clicking the Find Next button until it appears 6 In the Port field on the BrUsbSn screen select the port number assigned to the Brother Maintenance USB Printer 7 Check the laser serial number label attached to the location shown in the figure below Fig 4 2 8 Enter the numbers 5 digits from sixth last digit to second last digit on the laser serial number label in the Scanner Video Clk field ...

Page 343: ...n Code 12 What you need to prepare Touch panel models only Touch pen 4 1 Adjusting Touch Panel Function Code 61 Touch Panel Models only Adjust the touch panel as described in 1 3 12 Adjust touch panel function code 61 Touch panel models only in Chapter 5 4 2 Checking LCD Operation Function Code 12 Check LCD operation as described in 1 3 4 Check LCD operation function code 12 in Chapter 5 ...

Page 344: ...ement Resetting Printed Pages Counter of the Fuser Unit What you need to prepare None 5 1 Resetting Printed Pages Counter of the Fuser Unit Refer to 1 3 22 Reset counters for consumable parts function code 88 in Chapter 5 to reset the printed pages counter of the fuser unit ...

Page 345: ...ment Resetting Printed Pages Counter of a PF Kit What you need to prepare None 6 1 Resetting Printed Pages Counter of a PF Kit Refer to 1 3 22 Reset counters for consumable parts function code 88 in Chapter 5 to reset the printed pages counter of the appropriate PF kit ...

Page 346: ...er Windows XP or later 3 Download utility FILEDG32 EXE Copy this file into the temporary folder created on the C drive 4 Maintenance driver MaintenanceDriver zip When the maintenance driver is not installed on the computer copy this file into the temporary folder created on the C drive and extract the copied file Refer to APPENDIX 3 INSTALLING THE MAINTENANCE PRINTER DRIVER for the installation pr...

Page 347: ...he OK key MAIN Ver is displayed on the LCD 2 Pressing the Go or key changes the display item as shown in the table on page 5 13 3 Press the X key and the machine returns to the initial state of maintenance mode Touch panel models 1 Press the 2 and then the 5 key in the initial state of maintenance mode MAIN Ver is displayed on the LCD 2 Pressing the or Mono key changes the display to the next item...

Page 348: ...e main firmware version of the machine Memo Do not disconnect the power cord USB flash memory or USB cable from the machine or computer during installing If the install is failed turn OFF the machine and turn it back on The machine enters the firmware install mode automatically Continue the operation procedure below Firmware installation using USB flash memory is inoperable when the machine is in ...

Page 349: ...installing to the flash ROM starts 5 When installing is completed the machine restarts and returns to the ready state automatically 6 Turn OFF the power switch of the machine and disconnect the USB cable Touch panel models 1 Press and hold the Home key for approximately five seconds while the machine is in the ready state 2 Press the blank field at the bottom on the LCD 3 Press the 2 8 6 and 4 key...

Page 350: ...e Non touch panel models 1 Press the OK key and then the Go key while the machine is in the ready state Then press the key four times to enter the maintenance mode 2 MAINTENANCE is displayed on the LCD to indicate that the machine entered the initial state of maintenance mode The machine is ready to accept entry via keys 3 To select any of the maintenance mode functions shown in the 1 2 List of Ma...

Page 351: ...splay below appears on the LCD Input keys can be changed by pressing the or key refer to the figure below Fig 5 1 3 Press the 2 8 6 and 4 keys in this order The display shown on the right appears on the LCD and the machine enters into maintenance mode 4 To select any of the maintenance mode functions shown in the 1 2 List of Maintenance Mode Functions use the keypad to enter the maintenance mode f...

Page 352: ...desired maintenance mode is displayed on the LCD and press the OK key 3 Each time the selected maintenance mode function is completed the machine returns to the ready state automatically For function codes 12 25 28 45 80 and 82 pressing the X key returns the machine to the ready state Touch panel models 1 Press and hold the Home key for approximately five seconds while the machine is in the ready ...

Page 353: ...tus 1 3 9 45 Change USB No return value Adjust left end print position Adjust upper end print position Set HEXDUMP mode 1 3 10 46 Adjust printable range for each speed level Full speed Half speed for thick paper Quiet Mode 1 3 11 61 Adjust touch panel 1 3 12 67 Continuous print test 1 3 13 69 Print frame pattern single side printing 1 3 14 70 Print frame pattern duplex printing 1 3 15 71 Print tes...

Page 354: ...items initialized when Factory Reset is executed Areas to be initialized Function settings except user switches settings not subject to Factory Reset Language Interface LAN setting PCL core area Emulation setting values Non touch panel models 1 Press the or key in the initial state of maintenance mode to display Maintenance 01 or Maintenance 91 as required on the LCD and press the OK key PARAMETER...

Page 355: ... the LCD and press the OK key It starts printing the print quality test pattern refer to the figure below 2 When printing is completed the machine returns to the initial state of maintenance mode Touch panel models 1 Press the 0 and then the 9 key in the initial state of maintenance mode MAINTENANCE 09 is displayed on the LCD and the machine starts printing the print quality test pattern refer to ...

Page 356: ...ation function WSW56 selector 6 Change coverage type display WSW56 selector 7 Change ON OFF setting for models without PCL emulation function WSW59 selector 1 Change ON OFF setting for USB serial number sending WSW63 selector 1 2 Change printing speed WSW63 selector 3 Change time display method Japanese YY MM DD or others WSW63 selector 4 7 Demo printing type WSW63 selector 8 Change ON OFF setting...

Page 357: ...X key to return the machine to the initial state of maintenance mode Touch panel models 1 Press the 1 and then the 0 key in the initial state of maintenance mode WSW00 is displayed on the LCD 2 Enter the worker switch number that you want to change the setting The following display appears on the LCD 3 Press the or key to move the cursor to the desired selector and change the setting by pressing t...

Page 358: ...e LCD and press the OK key 2 PRINTING is displayed on the LCD and printing the CONFIGURATION LIST refer to the figure below starts 3 When printing is completed the machine returns to the initial state of maintenance mode Touch panel models 1 Press the 1 key twice in the initial state of maintenance mode PRINTING is displayed on the LCD and printing the CONFIGURATION LIST refer to the figure below ...

Page 359: ...ntenance mode regardless of the display status Touch panel models 1 Press the 1 and then the 2 key in the initial state of maintenance mode 2 Each press of the key cycles through the displays as shown in Fig 5 5 Also pressing the key returns the LCD display to the previous state Pressing the key at the end of display returns the display to Display 1 3 When you press the X key the machine returns t...

Page 360: ...5 11 Confidential Touch panel models Fig 5 5 Display 1 Display 2 Display 3 Display 4 Display 5 Display 6 Display 7 Display 8 Display 9 Display 10 Display 11 Display 12 Display 13 Display 14 ...

Page 361: ...eration is normal the machine returns to the initial state of maintenance mode when the last key is pressed To cancel operation and return to the initial state of maintenance mode press the X key Touch panel models 1 Press the 1 and then the 3 key in the initial state of maintenance mode 00 is displayed on the LCD 2 Press the keys on the control panel according to the numbers provided in the figur...

Page 362: ... maintenance mode to display MAINTENANCE 25 on the LCD and press the OK key MAIN Ver is displayed on the LCD 2 Pressing the Go or key changes the display item as shown in the table below 3 Press the X key and the machine returns to the initial state of maintenance mode Touch panel models 1 Press the 2 and then the 5 key in the initial state of maintenance mode MAIN Ver is displayed on the LCD 2 Pr...

Page 363: ...the OK key The setting currently displayed is saved and the machine returns to the initial state of maintenance mode Touch panel models 1 Press the 2 and then the 8 key in the initial state of maintenance mode OnePushDemo ON is displayed on the LCD 2 Press the or key to display OnePushDemo ON when enabling this function or OnePushDemo OFF when disabling this function 3 Press the SET or Mono key Th...

Page 364: ...t item 3 Change the conditions subject to sensor detection shown below and check that the display on the LCD changes depending on the sensor status For example feed the paper through the registration front rear sensor open the front cover or back cover remove the toner cartridge or create paper jam at the exit 4 When you press the X key this operation is finished and the machine returns to the ini...

Page 365: ...in stack sensor Ejected paper not yet full Ejected paper full S3 MX 3bin stack sensor Ejected paper not yet full Ejected paper full S4 MX 4bin stack sensor Ejected paper not yet full Ejected paper full B2 MX 2bin sensor MX 2bin paper set MX 2bin no paper B4 MX 4bin sensor MX 4bin paper set MX 4bin no paper ML MX JAM lower sensor No paper Paper set MU MX JAM upper sensor No paper Paper set C2 T2LT ...

Page 366: ...hment Sensor operation Solenoid clutch operation Change the status of the T1 paper feed sensor from Paper tray 1 open to Paper tray 1 closed The T1 pickup clutch remains ON for the specified time Change the status of the T2LT paper feed sensor from Paper tray 2 open to Paper tray 2 closed The T2LT pickup clutch remains ON for the specified time Change the status of the T2LT paper empty sensor from...

Page 367: ...the MX 3bin Change the status of the T2TT paper feed sensor from TT paper tray 2 open to TT paper tray 2 closed The T2TT pickup clutch remains ON for the specified time Change the status of the T3TT paper feed sensor from TT paper tray 3 open to TT paper tray 3 closed The T3TT pickup clutch remains ON for the specified time Change the status of the T4TT paper feed sensor from TT paper tray 4 open ...

Page 368: ...nsor Eject stack sensor Registration front rear sensor MP paper empty sensor T1 paper empty sensor LT paper feed sensor LT paper empty sensor Front cover sensor T1 paper feed sensor Internal temperature sensor Toner amount detection sensor PCB light emission Back cover duplex tray sensor New toner sensor ...

Page 369: ...back cover sensor TT jam sensor PCB ASSY TT paper feed sensor PCB ASSY TT balance sensor L TT jam sensor PCB ASSY TT jam sensor PCB ASSY TT paper feed sensor PCB ASSY TT paper feed sensor PCB ASSY TT paper empty sensor PCB ASSY TT paper feed sensor PCB ASSY TT paper empty sensor PCB ASSY TT paper empty sensor PCB ASSY TT jam sensor PCB ASSY TT balance sensor R TT paper empty sensor PCB ASSY ...

Page 370: ...played on the LCD depending on the wired LAN connection of the machine 3 Press the X key and the machine returns to the initial state of maintenance mode Touch panel models 1 Press the 3 key twice in the initial state of maintenance mode One of the following items is displayed on the LCD depending on the wired LAN connection of the machine 2 Press the X key and the machine returns to the initial s...

Page 371: ...he machine USBNo OFF Returns 0 Non touch panel models 1 Press the or key in the initial state of maintenance mode to display MAINTENANCE 45 on the LCD and press the OK key USBNo is displayed on the LCD 2 Press the OK or Go key USBNo ON or USBNo OFF is displayed on the LCD 3 Press the or key to select USBNo ON or USBNo OFF and then press the OK or Go key 4 Accepted is displayed on the LCD and the m...

Page 372: ... machine to the initial state of maintenance mode Touch panel models 1 Press the 4 and then the 5 key in the initial state of maintenance mode USBNo is displayed on the LCD 2 Press the or key to display X Adjust on the LCD and press the Mono or SET key XAdjust MP is displayed on the LCD 3 Refer to Adjustment option table below press the or key to select from the adjustment options and press the Mo...

Page 373: ... To shift the position up press the key to increase the value 5 Press the OK or Go key after adjusting the value Accepted is displayed on the LCD and the machine returns to the initial state of maintenance mode Touch panel models 1 Press the 4 and then the 5 key in the initial state of maintenance mode USBNo is displayed on the LCD 2 Press the or key to display Y Adjust on the LCD and press the Mo...

Page 374: ...ection on the LCD Horizontal direction 1 Main Vertical direction 2 Sub Press the OK key 0 0 is displayed on the LCD 5 To make the print width smaller press the key to decrease the value Press the OK key after adjusting the value 6 Press the X key to return the machine to the initial state of maintenance mode after adjusting the value Touch panel models 1 Press the 4 and then the 6 key in the initi...

Page 375: ...5 26 Confidential Print adjustment test pattern Fig 5 11 ...

Page 376: ...ance mode Note This adjustment requires a touch pen with a thin tip A commercially available touch pen designed for electronic dictionaries or personal digital assistance PDA can be used If one is not available at hand order a Touch pen from Brother s parts list Note Do not use any tools other than a touch pen In particular never use a pointed tool e g screwdriver Using such a tool will damage the...

Page 377: ...s displayed on the LCD and printing test pattern starts using the selected conditions 10 When you press the X key test pattern printing is stopped and the machine returns to the initial state of maintenance mode Touch panel models 1 Press the 6 and then the 7 key in the initial state of maintenance mode SELECT K 100 is displayed on the LCD 2 Refer to the Print pattern table press the or key to sel...

Page 378: ...Print total pattern LCD Description SELECT A4 A4 SELECT LETTER Letter SELECT ISOB5 ISO B5 SELECT JISB5 JIS B5 SELECT A5 A5 SELECT A5L A5L SELECT JISB6 JIS B6 SELECT A6 A6 SELECT EXECUTE Executive size SELECT LEGAL Legal size SELECT FOLIO Folio size SELECT HAGAKI Postcard size LCD Description SELECT PLAIN Plain paper SELECT THIN Plain paper thin SELECT THICK Plain paper thick SELECT THICKER Plain p...

Page 379: ... side printing from paper tray 4 SELECT TRAY4 DX Duplex printing from paper tray 4 SELECT TRAY5 SX Single side printing from paper tray 5 SELECT TRAY5 DX Duplex printing from paper tray 5 SELECT MP SX Single side printing from MP tray SELECT MP DX Duplex printing from MP tray SELECT AUTO SX Single side printing to automatically selected tray SELECT AUTO DX Double side printing to automatically sel...

Page 380: ...ifth page will be printed as single side printing LCD Description SELECT 1P JOB Prints 1 page per job 1 SELECT 2P JOB Prints 2 pages per job 1 SELECT 5P JOB Prints 5 pages per job 1 SELECT 10P JOB Prints 10 pages per job 1 SELECT 2I JOB Prints 2 images per job 2 SELECT 5I JOB Prints 5 images per job 2 3 SELECT 10I JOB Prints 10 images per job 2 SELECT 20I JOB Prints 20 images per job 2 ...

Page 381: ...5 32 Confidential Fig 5 13 K 100 K 1 W 100 K 5 Lattice Total ...

Page 382: ...ecified in the default paper settings A4 or Letter to the paper tray 2 Press the 6 and then the 9 key in the initial state of maintenance mode PRINTING is displayed on the LCD and the frame pattern refer to the figure below is printed on single side of the paper 3 When printing is completed WAKU SX is displayed on the LCD 4 When the X key is pressed the machine stops this operation and returns to ...

Page 383: ...and the frame pattern refer to the figure below is printed on both sides of the paper 3 When printing is completed WAKU DX is displayed on the LCD When you press the X key this operation is finished and the machine returns to the initial state of maintenance mode Note If printing fails printing is stopped with displaying any of the errors shown in the table below To retry printing refer to the Rem...

Page 384: ...ress the X key and the machine returns to the initial state of maintenance mode Touch panel models 1 Press the 7 and then the 1 key in the initial state of maintenance mode SELECT LETTER is displayed on the LCD 2 Refer to the Paper size table press the or key to select the paper size and press the SET or Mono key SELECT PLAIN is displayed on the LCD 3 Refer to the Print specification table press t...

Page 385: ... Description SELECT PLAIN Plain paper SELECT THICK Plain paper thick SELECT THIN Plain paper thin SELECT THICKER Plain paper thicker SELECT RECYCLED Recycled paper SELECT BOND Bond paper SELECT LABEL Label SELECT ENVELOPE Envelope SELECT ENVTHIN Envelope thin SELECT ENVTHICK Envelope thick SELECT GLOSSY Glossy paper SELECT HAGAKI Postcard LCD Description SELECT SX Single side printing from paper t...

Page 386: ...to release the error Cover is Open Close the front cover No Paper Refill the paper and close the paper tray to release the error Jam Tray1 Remove the jammed paper and then close the paper tray and all covers to release the error Jam Rear Remove the jammed paper and then close all covers to release the error ...

Page 387: ...he key to enter 1 or the key to enter 0 similarly Then press the OK key The second digit is completed and the fourth digit starts to flash 4 The third digit and fourth digit changes at once when the or key is pressed Press the Go key when the desired value is shown on the LCD The new setting is saved and PARAMETER INIT is displayed on the LCD The machine then returns to the initial state of mainte...

Page 388: ...rance Belgium Netherlands 0103 Germany 0103 India 0140 Israel 0117 Italy Iberia 0103 Korea 0140 New Zealand 0127 Pan Nordic 0103 Philippines 0121 Russia 0103 Singapore 0140 Switzerland 0103 Taiwan 0123 U S A 0101 UK 0103 HL L5102DW Brazil 0042 Model Spec code HL L5200DW T Australia 0206 Canada 0201 CEE General 0203 France Belgium Netherlands 0203 Germany 0203 Gulf 0241 Italy Iberia 0203 New Zealan...

Page 389: ...rrent as of March 2016 Please contact Brother distributors for the latest information Model Spec code HL L6400DW T Argentina 0136 Australia 0106 Canada 0101 CEE General 0103 Chile 0136 GENERIC 0103 Germany 0103 Gulf 0141 Israel 0117 Italy Iberia 0103 Korea 0144 New Zealand 0127 Pan Nordic 0103 Philippines 0121 Russia 0103 Singapore 0140 Switzerland 0103 Taiwan 0123 U S A 0101 UK 0103 HL L6402DW Br...

Page 390: ...itial state of maintenance mode to display MAINTENANCE 77 on the LCD and press the OK key Printing maintenance information starts 2 When printing is completed the machine returns to the initial state of maintenance mode Touch panel models 1 Press the 7 key twice in the initial state of maintenance mode Printing maintenance information starts 2 When printing is completed the machine returns to the ...

Page 391: ...dge 17 USB ID code 45 Pages printed per specified coverage range 18 RAM size 46 Paper jams by sections of the product 19 First digit of main PCB serial number Wireless LAN setting by country Wireless LAN output peak WLAN Setup YES NO setting One Push Demo setting 47 Machine error log Total pages printed at the time of the error Temperature and humidity 20 Toner type of currently set toner cartridg...

Page 392: ...y pressing the Go key F50 is displayed on the LCD and the main fan rotates at 50 speed 3 By pressing the Go key again F 0 is displayed on the LCD and the main fan stops 4 Press the X key and the machine returns to the initial state of maintenance mode Touch panel models 1 Press the 7 and then the 8 key in the initial state of maintenance mode F100 is displayed on the LCD and the main fan rotates a...

Page 393: ...ption MACERR_ 0000 Machine error log last ten errors 1 USB 000G8J000166 Serial number 2 MAC 008077112233 MAC address PCB 911309123456 Main PCB serial number KTN_ERM 87 Estimated remaining toner amount based on the average coverage KTN_RRM 67 Estimated remaining toner amount based on the rotations of develop roller DRUM_PG 00000000 Printed pages for drum unit PFMP_PG 00000000 Pages fed from PF kit ...

Page 394: ...r A4 and Letter LG FOL 00000000 Total paper input for Legal and Folio B5 EXE 00000000 Total paper input for B5 and Execute ENVLOP 00000000 Paper input for Envelope A5 00000000 Paper input for A5 including A5 Landscape OTHER 00000000 Paper input for other sizes PLTNRE 00000000 Total printed pages of plain thin and recycled paper TKTRBD 00000000 Total printed pages of thick thicker and bond paper EN...

Page 395: ...on time unit hour PWRCNT 00000001 The number of times that the power is turned ON KTN_CH 0000 The number of times that the toner cartridge has been replaced DRUM_CH 0000 The number of times that the drum unit has been replaced FUSR_CH 0000 The number of times that the fuser unit has been replaced LASR_CH 0000 The number of times that the laser unit has been replaced PFMP_CH 000 The number of times...

Page 396: ...in this order as described in the procedure 1 Serial number is displayed on the LCD The first digit starts flashing to indicate that it is editable 3 Press the first digit of the serial number on the keypad or to display the first number of the serial number on the LCD and press the OK key The second digit starts to flash Enter the second digit to the 15th digit similarly 4 Press the Go key and th...

Page 397: ...tate of maintenance mode to display MAINTENANCE 82 on the LCD and press the OK key MACHINE ERR XXXX is displayed on the LCD 2 Press the X key and the machine returns to the initial state of maintenance mode Touch panel models 1 Press the 8 and then the 2 key in the initial state of maintenance mode MACHINE ERR XXXX is displayed on the LCD 2 Press the X key and the machine returns to the initial st...

Page 398: ...enance mode Touch panel models 1 Press the 8 key twice in the initial state of maintenance mode Reset Laser Unit is displayed on the LCD 2 Press the or key to display the part with the counter to be reset on the LCD and press the Mono key 3 OK is displayed on the LCD Press the Mono key to reset the counter for the selected part and return the display to the procedure 2 represents the name of the s...

Page 399: ...e fuser unit error Operating Procedure Non touch panel models 1 Press the or key in the initial state of maintenance mode to display MAINTENANCE 99 on the LCD and press the OK key The machine quits the maintenance mode and returns to the ready state Touch panel models 1 Press the 9 key twice in the initial state of maintenance mode The machine quits the maintenance mode and returns to the ready st...

Page 400: ...K appears on the LCD 3 Refer to the table below press the or key to display desired item and press the OK key 4 When any printing has been executed it returns to the procedure 2 When any display has been executed it returns to the previous state by pressing the Back key 5 When the X key is pressed the machine returns to the ready state Printing operable from Non touch panel models LCD Description ...

Page 401: ...e is turned on and the front cover is open 2 Press and hold OK key for about two seconds to display Drum Unit and then press OK key 3 Press key to select Reset 4 Close the front cover Touch panel models 1 Make sure the machine is turned on 2 Press Settings Machine Information Parts Life 3 Press Drum Life until the Touchscreen message changes and then press Yes 4 Press the Home key ...

Page 402: ...O_DATA3 5 5 SDIO_DATA3 SDIO0_DATA3 VDOCAL2 SH2 12 11 SH2 SDIO_CLK 6 6 SDIO_CLK SDIO0_CLK 3 3V 3 3V 13 10 3 3V VCC SDIO_DATA2 7 7 SDIO_DATA2 SDIO0_DATA2 VBDN BDn 14 9 BDn SDIO_CMD 8 8 SDIO_CMD SDIO0_CMD MOTOR_FG 15 8 MOTOR_FG VDD W 16 7 W MD1_CLK CLK W 17 6 W MD1_DO DAT V 18 5 V MOTOR_FG 5 1 MOTOR_FG MD1_RSTN RST V 19 4 V W 4 2 W MD1_THM_ALM ALERT U 20 3 U V 3 3 V 3 3V CKXTAL1 ENB U 21 2 U U 2 4 U ...

Page 403: ...LT_Timing 2 9 VDD3 7 10 3 1 VDD3 3 3V VDD 3 3V 3 3V VDD3 1 10 NC 11 2 NC TxD1 SELOUT CN2 NC 11 NC 12 1 NC TXEN SOL1 SOL_OUT 1 NC 12 Reset 24V VDD24 2 LT pickup clutch RxD1 3 3V CN1 Timing S0V 1 1 S0V LED VDD_LTSEN2 2 2 LED_VCC SEN1 3 3 SEN TOOL0 CN3 S0V 1 1 S0V VDD_LTSEN1 2 2 LED_VCC SEN2 3 3 SEN CN7 SOL2 SOL_OUT 1 24V VDD24 2 LT release clutch Main body Main body LT paper empty sensor LT Paper fe...

Page 404: ...2 STACK S0V 3 3 S0V MAIN PCB 24V VDD24 1 1 7 7 VDD24 24V MAIN_RXD MX_TXD TxD 2 2 6 6 MAIN_RxD S0V 3 3 5 5 RESET RXD RxD 4 4 4 4 MAIN_TxD TIMING Timing 5 5 3 3 Timing 3 3V VDD3 6 6 2 2 VDD3 3 3V RESET RST 7 7 1 1 S0V VDD3 1 DATA 2 RST_IN 3 RST_OUT 4 S0V 5 MX relay PCB E1 Emulator VDD_ MC VDD MX flapper 3solenoid MX 2bin detection sensor MX back cover sensor Motor MX Switching solenoid 3 3V VCC_SEN ...

Page 405: ...S_CLU 1 24V 2 SD_CLU 1 24V T5_SD_CLU 24V 8 8 24V SEN_JAM 3 3 SEN_JAM KS_CLU 7 7 KS_CLU LED_VCC_CTL S0V 2 2 S0V SD_CLU 6 6 SD_CLU VCC_LED 1 1 VCC_LED SEN_JAM 5 5 SEN_JAM T5_SEN_JAM SEN_PE 4 4 SEN_PE T5_SEN_PE SEN_PE 3 3 SEN_PE SEN_EDGE 3 3 SEN_EDGE T5_SEN_EDGE S0V 2 2 S0V S0V 2 2 S0V NC 1 12 NC VCC_LED 1 1 VCC_LED VCC_LED 1 1 VCC_LED NC 2 11 NC S0V 1 3 10 7 VDD3 SEN_EDGE 3 3 SEN_EDGE TT_Timing TT_T...

Page 406: ... the wire harness After disconnecting flat cables check that each cable is not damaged at its end or shortcircuited When connecting flat cables do not insert them at an angle After insertion check that the cables are not at an angle When connecting or disconnecting harnesses hold the connector body not the cables If the connector is locked release it first After a repair check not only the repaire...

Page 407: ... to proceeding with the disassembly procedure 1 Disconnect the following AC cord USB cable if connected LAN cable if connected 2 Remove the following Paper tray Toner cartridge and drum unit Duplex tray LAN port cap Fig 7 1 Paper tray Toner cartridge and drum unit Duplex tray AC cord LAN port cap LAN cable USB cable ...

Page 408: ...er chute approximately 80 degrees Remove the outer chute from boss B and remove the outer chute from the machine Fig 7 3 Note Be careful not to damage the ribs inside the back cover Assembling Note When attaching the back cover open the front cover and attach the back cover while lifting the rear nip release link Back cover Outer chute Rib Boss Boss Rib Rear nip release link Front cover Outer chut...

Page 409: ...nt cover and release the nip of the pressure roller 9 Slide the lower rear nip release link in the direction of the arrow 9b while pulling it in the direction of the arrow 9a to remove the rear nip release link 10 Remove the taptite pan B M4x14 screw Release the hook and remove the fuser unit line cover L Fig 7 5 Fuser cover Knob Fuser unit Boss Knob Boss Fuser unit line cover R Fuser unit line co...

Page 410: ... 7 Harness routing Refer to 6 Rear side of the machine Assembling Note After connecting the heater harness pull the connector on the heater harness side while holding the connector on the low voltage heater harness side to make sure it is locked Note When disconnecting the harness hold the top of the PCB connector to prevent the PCB connector being damaged Frame R side Heater harness Fuser unit Lo...

Page 411: ...he front cover and return the pressure roller nip 14 Remove the taptite pan B M4x14 screw and remove the fuser unit Fig 7 8 Note Make sure that the front cover is closed when removing the fuser unit Fuser unit Taptite pan B M4x14 ...

Page 412: ...ove the two taptite bind B M4x12 screws Fig 7 9 3 Remove the two taptite bind B M4x12 screws 4 Push the front cover release button and open the front cover Fig 7 10 Back cover Taptite bind B M4x12 Front cover ASSY Taptite bind B M4x12 Front cover release button ...

Page 413: ...rrow A to C in this order and remove the side cover L Fig 7 11 6 Release the hook A B and C of the arrow A to C in this order and remove the side cover R Fig 7 12 Hooks A Hooks C Side cover L Hooks B Hook B A C B Side cover R Hooks B Hooks C Hooks A A C B ...

Page 414: ...e each flat cable and the FG harness A from the securing fixtures of panel FFC holder 11 Release the hook B slide the panel FFC holder in the direction of the arrow to release each tab and remove the panel FFC holder Fig 7 14 Harness routing Refer to 1 Left side of the machine Touch panel models LCD flat cable KEY PCB flat cable NFC flat cable Panel flat cable Panel PCB ASSY Panel PCB ASSY Panel F...

Page 415: ...Remove the four taptite bind B M4x12 screws 14 Release the hook A first and then release the hook B Remove the top cover ASSY Fig 7 15 Harness routing Refer to 1 Left side of the machine Touch panel models Top cover ASSY Taptite bind B M4x12 black Taptite bind B M4x12 Hooks B Hooks B Hooks A Stack sensor harness Main PCB ASSY ...

Page 416: ...tures 16 Remove the four taptite bind B M4x12 screws 17 Release the hook A first and then release the hook B Remove the top cover ASSY Fig 7 16 Harness routing Refer to 2 Left side of the machine Non touch panel models Top cover ASSY Hooks B Taptite bind B M4x12 black Hooks B Taptite bind B M4x12 Main PCB ASSY Panel harness ASSY Hooks A ...

Page 417: ...ness routing Refer to 3 Left side of the machine Common to all models 6 Rear side of the machine Note Be careful not to touch the lens of the laser unit Assembling Note When attaching the laser unit tighten the screws in the following order upper right lower right lower left and upper left When connecting flat cables do not insert them at an angle After insertion check that the cable is not at an ...

Page 418: ...ser serial number label on the laser unit Fig 7 18 Note Attach the laser serial label to the position on the laser plate shown in the figure above after replacing the laser unit Laser serial number label Laser unit Laser plate Laser plate ...

Page 419: ... the MP separation roller shaft Then remove the MP roller holder ASSY 4 Raise the MP separation pad ASSY to the 50 degree position and remove it in the direction of the arrow 4 5 Remove the MP separation pad spring Fig 7 19 Assembling Note Attach the MP roller holder ASSY while pushing the MP separation pad ASSY MP separation pad ASSY MP separation pad spring MP holder bushing MP roller holder ASS...

Page 420: ...ay 2 Push both arms on the T1 separation pad ASSY inwards to remove both pins and remove the T1 separation pad ASSY from the paper tray 3 Remove the T1 separation pad spring from the T1 separation pad ASSY Fig 7 20 T1 separation pad ASSY Hook Arm T1 separation pad spring Paper tray Pin Hook Arm Pin ...

Page 421: ...on of the arrow B to remove it from the shaft and remove the T1 roller holder ASSY Fig 7 21 Assembling Note When attaching the T1 roller holder ASSY engage A on the shaft of the T1 roller holder ASSY with the hole on the T1 paper feed frame ASSY and insert the shaft into the hole T1 roller holder ASSY Boss Shaft Link arm A B Back side A T1 paper feed frame ASSY Front side ...

Page 422: ...ms on the separation pad ASSY inwards to remove the pins and remove the separation pad ASSY from the paper tray 3 Remove the separation pad spring from the separation pad ASSY Fig 7 22 Note Disassembly procedures of the PF kit are common to LT and TT Separation pad ASSY Hook Arm Separation pad spring Paper tray Pin Hook Arm Pin ...

Page 423: ...the direction of the arrow B to remove it from the shaft and remove the roller holder ASSY Fig 7 23 Assembling Note When attaching the roller holder ASSY engage A on the shaft of the roller holder ASSY with the hole on the feed frame ASSY and insert the shaft into the hole Roller holder ASSY Boss Shaft Link arm A B Bottom side A Feed frame ASSY Front side ...

Page 424: ...1 1 Location Fig App 1 2 Serial number 6 digit Manufacturing factory No 5 2015 6 2016 A January B February C March D April E May F June G July H August J September K October L November M December Year of manufacture Month of manufacture A 5 N 1 1 1 1 0 1 Model number Serial number Serial number label ...

Page 425: ...App 1 2 Confidential Serial number labels on the MX Fig App 1 3 Location Fig App 1 4 Serial number Serial number label ...

Page 426: ...App 1 3 Confidential Serial number labels on the TT Fig App 1 5 Location Fig App 1 6 Serial number Serial number label ...

Page 427: ...e LCD and press the OK key 3 Press the key User setting information is deleted and the machine returns to the ready state Touch panel models 1 Press the Settings key while the machine is in the ready state 2 Press the or key to display Reset Menu key on the LCD and press the Reset Menu key 3 Press the Factory Reset key on the LCD Factory Reset It may take time to complete is displayed on the LCD 4...

Page 428: ...e that connects the machine with your computer 2 Turn ON your computer 3 Turn ON the power switch of the machine 4 Enter the maintenance mode Refer to 1 1 How to Enter Maintenance Mode in Chapter 5 5 Connect the machine to your computer using a USB cable The following window appears 6 The following screen appears indicating the detection of new hardware device by the system Select No not this time...

Page 429: ...App 3 2 Confidential 7 Select Install the software automatically Recommended and click Next 8 Alert warning message of WHQL appears Click Continue Anyway to proceed ...

Page 430: ... Confidential 9 Repeat steps 6 to 8 three times Installation is completed 10 If the Brother Maintenance USB Printer driver is successfully installed the following message screen appears Click Finish to return ...

Page 431: ...nfidential Note In order to check whether the printer driver is successfully installed click Start Settings Printers to select the Printers window Then check that the Brother Maintenance USB Printer icon is shown ...

Page 432: ...om the electrical outlet Disconnect the USB cable that connects the machine with your computer 2 Turn ON your computer 3 Double click Setup exe inside the Brother Maintenance USB Printer folder that was saved in a temporary folder The following screen appears Click the Next button The following screen is displayed during installation ...

Page 433: ... click Finish 5 Plug the AC cord of the machine into an electrical outlet 6 Enter the maintenance mode Refer to 1 1 How to Enter Maintenance Mode in Chapter 5 7 Connect the machine to your computer using a USB cable and the installation will be performed automatically ...

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