Brother DCP-110C Service Manual Download Page 315

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9-2

Confidential

Messages on the LCD

Probable Cause

High Temperature

The temperature inside the machine is high.

Ink Empty

One or more of the ink cartridges is empty. The machine will

stop all print operations. While memory is available, black and

white faxes will be received into memory. If a sending machine

has a color fax, the machine's 'handshake' will request that the

fax be sent as black and white. If the sending machine has the

ability to convert it, the color fax will be received into memory

as a black and white fax.

Low Temperature

The temperature inside the machine is low.

Media Error

The media card is either bad formatted or it contains data

damaged.

Near Empty

One or more of the ink cartridges are running out of ink. If a

sending machine has a color fax, the machine's 'handshake' will

request that the fax be sent as black and white. If the sending

machine has the ability to convert it, the color fax will be

received into memory as a black and white fax.

No Cartridge

This message appears when the power is first turned on by the

user after purchase. After that, it no longer appears.

No File

The media card in the media drive does not contain a .JPG file.

No Paper Fed

The machine is out of paper.
The paper is jammed in the machine.

No Response/Busy

The number you dialed does not answer or is busy.

Not Registered

You tried to access a Speed Dial number that is not

programmed.

Out of Memory

The amount of memory is insufficient to store data.

Paper Jam

The paper is jammed in the machine.

Unable to Change

Unable to Clean

Unable to Init.

Unable to Print

Unable to Scan

The machine has a mechanical problem.
OR
A foreign obstacle, such as a clip or ripped paper, is in the

machine.

Wrong Paper Size

At the start of FAX reception, the paper size is set to less than

A4 size on the function menu. This message prompts the user to

set correct paper size for preventing FAX image loss.

Summary of Contents for DCP-110C

Page 1: ...Confidential FACSIMILE EQUIPMENT SERVICE MANUAL MODELS MFC620CN 425CN MFC420CN 410CN MFC215C 210C FAX2440C DCP315CN 310CN DCP120C 117C 115C 110C ...

Page 2: ...right Brother 2004 2005 All rights reserved No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher Specifications are subject to change without notice ...

Page 3: ...rstanding the basic principles of operation as well as locating defects for troubleshooting CHAPTER 4 TRANSFER OF DATA LEFT IN THE MACHINE TO BE SENT FOR REPAIR Describes how to transfer data left in the machine to be sent for repair The service personnel should instruct end users to follow the transfer procedure given in this chapter if the machine at the user site cannot print received data due ...

Page 4: ...e location of serial number labels put on some parts and lists the coding information pertaining to the serial numbers Appendix 2 Firmware Installation Provides instructions on how to update firmware stored in the flash ROM on the main PCB or load firmware to a new main PCB from the host PC No hardware replacement is required for updating Appendix 3 Customizing Codes According to Shipping Destinat...

Page 5: ...cess in the event log file This appendix views a sample of the event log file Selecting Start Program Brother MFL Pro Suite model name Installation Diagnostics reads out the event log file This manual describes the models and their versions destined for major countries The specifications and functions are subject to change depending upon each destination ...

Page 6: ...irst and then the power cord from the AC power outlet Do not handle the plug with wet hands Doing this might cause an electrical shock To prevent injuries be careful not to put your hands on the edge of the machine under the scanner cover To prevent injuries be careful not to touch the area shaded in the illustration When moving the machine you must lift it from the base by placing a hand at each ...

Page 7: ...ion device on the AC power line and on the telephone line or unplug the cords during a lightning storm When lifting up the machine hold it from the base Holding the scanning cover scanner unit leaves the machine body inclined disengaging the scanner cover from the machine body or letting the machine body fall IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment basic safety precaution...

Page 8: ...ight cause an electrical shock or fire Do not unplug by pulling the cord It might cause an electrical shock or fire Do not knot or bend the cord It might cause the electrical shock or fire Do not place a cord close to excessive heat It might cause a transformation of the machine or fire Do not bundle up the AC cord Don t use the plug which is bended or changed the shape Don t clean the plug with w...

Page 9: ...cing your MFC on the carpet Do not place near heaters air conditioners water chemicals or refrigerators Do not expose the MFC to direct sunlight excessive heat moisture or dust Do not connect your MFC to electrical outlets controlled by wall switches or automatic timers Disruption of power can wipe out information in the MFC s memory Do not connect your MFC to electrical outlets on the same circui...

Page 10: ...Confidential CHAPTER 1 PARTS NAMES FUNCTIONS ...

Page 11: ...ter contains external views and names of components and describes their functions Information about the keys on the control panel is included to help you check operation or make adjustments CONTENTS 1 1 OUTLINE 1 1 1 2 CONTROL PANEL 1 3 1 3 COMPONENTS 1 9 ...

Page 12: ...ontrol panel 5 Scanner cover Scanner unit 6 ADF document cover ASSY 4 External telephone line jack 3 Telephone line jack Rear view 9 Jam clear cover 7 USB interface connector 8 LAN cable connector Provided on the MFC620CN 425CN 420CN 410CN and DCP315CN 310CN ...

Page 13: ...lug on the external telephone line here 5 Scanner cover Scanner unit Open to load ink cartridges or remove jammed paper 6 ADF document cover ASSY MFC620CN 420CN 425CN DCP120C and FAX2440C ADF Load documents originals here Documents will be fed into the machine page by page Document cover Open to place the document original on the scanner glass 7 USB interface connector Connect the USB cable here 8...

Page 14: ...1 3 Confidential 1 2 CONTROL PANEL MFC620CN FAX2440C ...

Page 15: ...s 2 Telephone keys PhotoCapture MFC620CN only Lets you access the PhotoCapture Center mode Copy Lets you access Copy mode Fax Lets you access Fax mode Scan MFC620CN only Lets you access Scan mode 5 Copy Options You can quickly and easily select temporary settings for copying 6 Fax Resolution Microphone Picks up your voice when you speak to another party using Speaker Phone Speaker Phone Lets you s...

Page 16: ...or or mono depending on the scanning setting on your PC Displays messages on the screen to help you set up and use your machine The LCD examples are for models with a two line display There may be slight differences between the examples and models that have a one line display 9 Stop Exit 13 One Touch keys FAX2440C only Stops an operation or exits from the menu These keys give you instant access to...

Page 17: ...1 6 Confidential MFC210C ...

Page 18: ...you access Copy mode Fax Lets you access Fax mode Scan Lets you access Scan mode 4 Dial Pad 6 Copy Options You can quickly and easily select temporary settings for copying 7 Fax Resolution Sets the resolution when you send a fax 8 Black Start Use these keys to dial telephone or fax numbers and as a keyboard for entering information into the MFC The key lets you temporarily switch the dialing mode ...

Page 19: ...nd models with a one line display 10 Stop Exit 13 On Off Stops an operation or exits from the menu 11 Navigation keys Menu Set The same key is used for Menu and Set operations Lets you access the Menu to program and store your settings in the MFC When using the speaker or during ringing in fax mode you can press these keys to adjust the volume Search Speed Dial Lets you look up numbers that are st...

Page 20: ...supply PCB Engine unit Ink refill ASSY Main PCB ASSY Paper tray MJ PCB MJ PS shield box Ink absorber box Handset mount ADF document cover ASSY Scanner cover stopper Scanner cover damper Document cover Head carriage unit Handset Hook switch PCB MFC620CN U S A Canadian models and FAX2440C MFC620CN 425CN 420CN DCP120C and FAX2440C MFC410CN 215C 210C andDCP315CN 310CN 117C 115C 110C ...

Page 21: ...Confidential CHAPTER 2 SPECIFICATIONS ...

Page 22: ...hapter lists the specifications of each model which enables you to make a comparison of different models CONTENTS 2 1 GENERAL 2 1 2 1 1 General Specifications 2 1 2 1 2 Paper Specifications 2 3 2 1 3 Printable Area 2 6 2 2 SPECIFICATIONS LIST 2 7 ...

Page 23: ...o with 74 nozzles for each of three colors a pair of 74 nozzles for black Liquid Crystal Display LCD 16 characters x 2 lines Operating Environment 10 to 35 C 50 to 95 F Best Print Quality 20 to 33 C 68 to 91 F Power Source 100 to 120 VAC 50 60 Hz U S A Canada 230 VAC 50 60 Hz Europe Asia Power Consumption MFC620CN U S A Canadian models Minimum under 3 5 Wh Standby 9 5 Wh or less 25 C Peak 27 Wh or...

Page 24: ...m 14 8 375 mm 13 7 347 mm 17 9 455 mm MFC620CN European Asian models 373 x 345 x 165 mm 14 7 x 13 6 x 6 5 inches with paper tray and document 375 x 455 x 174 mm 14 8 x 17 9 x 6 9 inches stopper opened 12 7 322 mm 13 6 345 mm 14 2 361 mm 14 7 373 mm 6 5 165 mm 6 9 174 mm 14 8 375 mm 17 9 455 mm 13 7 347 mm Weight Machine proper 6 1 kg 13 4 lb U S A Canadian models 6 kg 13 2 lb European Asian models...

Page 25: ...356 mm 8 1 2 x 14 Yes Yes Yes Executive 184 x 267 mm 7 1 4 x 101 2 Yes JIS B5 182 x 257 mm 7 2 x 10 1 Yes A5 148 x 210 mm 5 8 x 8 3 Yes Yes A6 105 x 148 mm 4 1 x 5 8 Yes Cards Photo 102 x 152 mm 4 x 6 Yes Yes Yes Photo L 89 x 127 mm 3 1 2 x 5 Yes Photo 2L 127 x 178 mm 5 x 7 Yes Yes Index Card 127 x 203 mm 5 x 8 Yes Post Card 1 100 x 148 mm 3 9 x 5 8 Yes Post Card 2 Double 148 x 200 mm 5 8 x 7 9 Ye...

Page 26: ... 0 28 mm Up to 0 01 20 Index Card Up to 120 g m2 Up to 32 lb Up to 0 15 mm Up to 0 006 30 Post Card Up to 200 g m2 Up to 53 lb Up to 0 23 mm Up to 0 01 30 Envelopes Up to 0 52 mm Up to 0 02 10 Transparencies 10 Up to 50 sheets for Legal size paper 9 08kg 20 lb Up to 100 sheets of 9 08kg 20 lb Paper Capacity of the Output Paper Support Output Paper Support Up to 25 sheets of 9 08kg 20 lb Letter Tra...

Page 27: ...or highly textured that were previously printed by a printer that cannot be arranged uniformly when stacked that are made with a short grain Do not use envelopes that are of a baggy construction that are embossed have raised writing on them that have clasps on them that are not sharply creased that are preprinted on the inside ...

Page 28: ...per Envelopes unprintable area Paper 1 Top 2 Bottom 3 Left 4 Right Cut sheet 3 mm 0 12in 0 mm 3 mm 0 12in 0 mm 3 mm 0 12in 0 mm 3 mm 0 12in 0 mm Envelopes 12 mm 0 47in 24 mm 0 94in 3 mm 0 12in 3 mm 0 12in When you set the Borderless feature to On Printable area depends on the Printer driver settings The figures above are approximate and the printable area may vary depending on the type of cut shee...

Page 29: ...ondensation On Off Switch Yes Yes Yes Yes Yes Yes Demo Model Yes Yes Panel Key for demo sheet Press Copy Fax mode key at the same time Press Copy Fax mode key at the same time Simultaneous Operation Yes Yes Yes Yes Yes Yes Test Sheet Yes Print Quality Alignm ent in Ink Key Yes Print Quality Alignm ent in Ink Key Yes Print Quality Alignm ent in Ink Key Yes Print Quality Alignm ent in Ink Key Yes Pr...

Page 30: ...y A4 Inkjet A4 Plain A4 Glossy A4 Inkjet Recommended Paper Only for Transparency 3M 3410 Transparency film 3M 3410 Transparency film 3M 3410 Transparency film 3M 3410 Transparency film 3M 3410 Transparency film 3M 3410 Transparency film LCD Size Standard 16 x 1 line Standard 16 x 1 line Standard 16 x 1 line Standard 16 x 2 lines Standard 16 x 2 lines Standard 16 x 2 lines LCD Back Light Color On S...

Page 31: ...lic Blue Metallic Blue Metallic Blue Body Color Bottom Cover Dark gray Dark gray Dark gray Dark gray Dark gray Dark gray Body Color Bottom Cover Engine unit Dark gray Dark gray Dark gray Dark gray Dark gray Dark gray Power Source AC 120 V 50 60Hz AC 220 240 V 50 60Hz AC 220 240 V 50 60Hz AC 120 V 50 60Hz AC 220 240 V 50 60Hz AC 220 240 V 50 60Hz Power Consumption Power OFF Power Save CPU Sleep Sta...

Page 32: ...Message Caller ID List Yes in CallerID Menu Yes in CallerID Menu Quick Dial List Quick Dial List New New Empty box is not printed out Yes in Reports menu Yes in Reports menu Yes in Reports menu Yes in Reports menu Yes in Reports menu Yes in Reports menu Tel Index List Memory Status List System Setup User Setting List Yes in Reports Menu Yes in Reports Menu Yes in Reports Menu Order Form INTERFACE ...

Page 33: ...es Yes Yes Off Hook Alarm Duplex Speaker Phone Power Failure Phone Power Failure Dialing Chain Dialing Yes Yes Yes Yes Yes Yes Automatic Redial Yes 1time 5min Yes 3time 5min Yes 3times 5min Yes 1time 5min Yes 3time 5min Yes 3times 5min Recall For ASIA PBX Feature EUR ASIA Yes Yes SERVICE INFORMATION Monthly Volume 2500 pages 2500 pages 2500 pages 2500 pages 2500 pages 2500 pages Machine Life year ...

Page 34: ...Yes Yes Station ID 20digits 20characters Yes Yes Yes Yes Yes Yes USA EUR ASIA OCE CHN USA EUR ASIA OCE CHN Model name MFC 210C MFC 210C MFC 210C MFC 420CN MFC 410CN MFC 410CN Handset Volume Speaker Volume Yes 3 steps OFF Yes 3 steps OFF Yes 3 steps OFF Yes 3 steps OFF Yes 3 steps OFF Yes 3 steps OFF Ring Volume Yes 3 steps OFF Yes 3 steps OFF Yes 3 steps OFF Yes 3 steps OFF Yes 3 steps OFF Yes 3 s...

Page 35: ...Yes Yes Station ID 20digits 20characters Yes Yes Yes Yes Yes Yes USA EUR ASIA OCE CHN USA EUR ASIA OCE CHN Model name MFC 210C MFC 210C MFC 210C MFC 420CN MFC 410CN MFC 410CN Handset Volume Speaker Volume Yes 3 steps OFF Yes 3 steps OFF Yes 3 steps OFF Yes 3 steps OFF Yes 3 steps OFF Yes 3 steps OFF Ring Volume Yes 3 steps OFF Yes 3 steps OFF Yes 3 steps OFF Yes 3 steps OFF Yes 3 steps OFF Yes 3 s...

Page 36: ... 148x200mm C5 Envelope Com 10 DL Envelope Mo rch JE4 Envelope A4 LTR LGL EXE JISB5 A5 A6 Photo 4x6 102x 152mm Indexcard 5x8 1 27x203mm Photo L 3 5x5 89x127m m Photo2L 5x7 12 7x178mm Post Card 1 3 9x5 8 100x1 48mm Post Card 2 Double 5 8x7 8 148x200mm C5 Envelope Com 10 DL Envelope Mo rch JE4 Envelope A4 LTR LGL EXE JISB5 A5 A6 Photo 4x6 102x 152mm Indexcard 5x8 1 27x203mm Photo L 3 5x5 89x127m m Ph...

Page 37: ...x203 mm 5x8 Photo L 89x127mm 3 5x5 Photo 2L 127x178mm 5x 7 Post Card 1 100x148mm 3 9x 5 8 Post Card 2 Double 148x200 mm 5 8x7 8 only 12 24 3 3mm 0 47x 0 95x0 12x0 12 for Envelops Borderless ON 0 0 0 0 OFF 3 3 3 3mm 0 12 0 12 0 12 0 12 Borderless For A4 LTR A6 Photo 102 x152mm 4x6 Indexcard 127x203 mm 5x8 Photo L 89x127mm 3 5x5 Photo 2L 127x178mm 5x 7 Post Card 1 100x148mm 3 9x 5 8 Post Card 2 Doub...

Page 38: ...olor Color Color Optical Resolution dpi 600x2400 dpi 600x2400 dpi 600x2400 dpi 600x2400 dpi 600x2400 dpi 600x2400 dpi Interpolated Resolution dpi up to 19200x19200 dpi For XP with special tool 1200x1200dpi for XP w o special tool up to 19200x19200 dpi For XP with special tool 1200x1200dpi for XP w o special tool up to 19200x19200 dpi For XP with special tool 1200x1200dpi for XP w o special tool up...

Page 39: ...cond A4_size Maximum 3 54 5 58 second Letter_size Maximum 3 76 5 93 second A4_size Maximum 3 54 5 58 second Letter_size Maximum 3 76 5 93 second A4_size Maximum 3 54 5 58 second Letter_size Maximum 3 76 5 93 second A4_size Maximum 3 54 5 58 second Letter_size Maximum 3 76 5 93 second A4_size Maximum 3 54 5 58 second Letter_size Maximum 3 76 5 93 second A4_size Scanner Lamp Switch CIS doesn t requi...

Page 40: ...ai 4 Plain Letter Inkjet A4 Inkjet 4 x6 10 x15cm Inkjet Letter Glossy 4 x6 1 0x15cm Glossy 5 x7 1 3x18cm Glossy A4 Glossy Letter Plai 4 Plain Letter Inkjet A4 Inkjet 4 x6 10 x15cm Inkjet Letter Glossy 4 x6 1 0x15cm Glossy 5 x7 1 3x18cm Glossy A4 Glossy Letter Plai 4 Plain Letter Inkjet A4 Inkjet 4 x6 10 x15cm Inkjet Letter Glossy 4 x6 1 0x15cm Glossy 5 x7 1 3x18cm Glossy A4 Glossy Letter Plai 4 Pl...

Page 41: ...te Yes Read Write Yes Read Write Scan to Card Yes Yes Yes Network PCC Yes DL only FTP browser Yes DL only FTP browser Yes DL only FTP browser NETWORK Standard Option User Option or Dealer Option Yes Standard Yes Standard Yes Standard Model name Embedded NC 110h Embedded NC 110h Embedded NC 110h Printer Yes Yes Yes Scanner Yes Yes Yes PC FAX Yes Yes Yes Internet FAX Firmware Forrmat Scan to E mail ...

Page 42: ...X DLC SMB NetBIO S IP IPP IPX DLC SMB NetBIO S IP IPP IPX DLC Protocols mDNS FTP TELNET SNMP TFTP Scanner port mDNS FTP TELNET SNMP TFTP Scanner port mDNS FTP TELNET SNMP TFTP Scanner port Network Management BRAdmin Professio l BRAdmin Professio l BRAdmin Professio l Network Management Network Remote Setup Network Remote Setup Network Remote Setup Network Management MIB II as well as Brother priva...

Page 43: ... Yes Yes Yes Yes Yes Yes Demo Model Panel Key for demo sheet Simultaneous Operation Yes Yes Yes Yes Yes Yes Test Sheet Yes Print Quality Alignm ent in Ink Key Yes Print Quality Alignm ent in Ink Key Yes Print Quality Alignm ent in Ink Key Yes Print Quality Alignm ent in Ink Key Yes Print Quality Alignm ent in Ink Key Yes Print Quality Alignm ent in Ink Key Minimum Input of ADF Width Height 147 147...

Page 44: ...4 Plain A4 Glossy A4 Inkjet A4 Plain A4 Glossy A4 Inkjet Recommended Paper Only for Transparency 3M 3410 Transparency film 3M 3410 Transparency film 3M 3410 Transparency film 3M 3410 Transparency film 3M 3410 Transparency film 3M 3410 Transparency film LCD Size Standard 16 x 2 lines Standard 16 x 2 lines Standard 16 x 2 lines Standard 16 x 1 line Standard 16 x 1 line Standard 16 x 2 lines LCD Back...

Page 45: ...er Metallic Blue with Frame Silver BHmini Silver BHmini Silver Metallic Blue Body Color Bottom Cover Dark gray Dark gray Dark gray Dark gray Dark gray Dark gray Body Color Bottom Cover Engine unit Dark gray Dark gray Dark gray Dark gray Dark gray Dark gray Power Source AC 120 V 50 60Hz AC 220 240 V 50 60Hz AC 220 240 V 50 60Hz AC 220 240 V 50 60Hz AC 220 240 V 50 60Hz AC 220 240 V 50 60Hz Power Co...

Page 46: ...lerID Menu Quick Dial List Quick Dial List New New Empty box is not printed out Yes in Reports menu Yes in Reports menu Yes in Reports menu Tel Index List Memory Status List System Setup User Setting List Yes in Reports Menu Yes in Reports Menu Yes in Reports Menu Yes in Reports Menu Yes in Reports Menu Yes in Reports Menu Order Form INTERFACE Exter l TAD Interface Yes Yes Yes Host Interface USB1 ...

Page 47: ... Monthly Volume 2500 pages 2500 pages 2500 pages 2500 pages 2500 pages 2500 pages Machine Life year 30 000 pages print 50 000 pages scan or 5 years 30 000 pages print 50 000 pages scan or 5 years 30 000 pages print 50 000 pages scan or 5 years 30 000 pages print 50 000 pages scan or 5 years 30 000 pages print 50 000 pages scan or 5 years 30 000 pages print 50 000 pages scan or 5 years Periodical R...

Page 48: ...ers Yes Yes Yes USA EUR ASIA OCE CHN EUR ASIA OCE CHN EUR Model name MFC620CN MFC620CN MFC620CN DCP 110C DCP 110C DCP 310CN Handset Volume yes 2steps A mplify Speaker Volume Yes 3 steps OFF Yes 3 steps OFF Yes 3 steps OFF Ring Volume Yes 3 steps OFF Yes 3 steps OFF Yes 3 steps OFF Hold Mute Key Yes Hook Hold key Yes Mute Yes Hold Music on Hold Monitoring the Line on Hold with Music One Touch Dial ...

Page 49: ... Up to 400 Pages Up to 400 Pages Up to 400 Pages Memory Transmission Brother Chart MMR UP to 480 Pages UP to 480 Pages UP to 480 Pages ECM Error Correction Mode Yes Yes Yes Error Re Transmission Broadcasting Speed OneTouch Manual Yes 130 locations Yes 130 locations Yes 130 locations Manual Broadcasting Yes 50 locations Yes 50 locations Yes 50 locations Easy Receive Fax Detect Yes Yes Yes Polling R...

Page 50: ... 5 8x7 8 C5 Envelope Com 10 DL Envelope Mo rch JE4 Envelope A4 LTR LGL EXE JISB5 A5 A6 Photo 102x152m m 4x6 Indexcard 127x2 03mm 5x8 Photo L 89x127mm 3 5x 5 Photo2L 127x17 8mm 5x7 Post Card 1 100x148mm 3 9x5 8 Post Card 2 Double 148x20 0mm 5 8x7 8 C5 Envelope Com 10 DL Envelope Mo rch JE4 Envelope Paper Handling Size 2nd Tray Paper Handling Size Manual Slots Paper Handling Size MP Media Type Paper...

Page 51: ... 24 3 3mm 0 47x 0 95x0 12x0 12 for Envelops Borderless ON 0 0 0 0 OFF 3 3 3 3mm 0 12 0 12 0 12 0 12 Borderless For A4 LTR A6 Photo 102 x152mm 4x6 Indexcard 127x203 mm 5x8 Photo L 89x127mm 3 5x5 Photo 2L 127x178mm 5x 7 Post Card 1 100x148mm 3 9x 5 8 Post Card 2 Double 100x148 mm 5 8x7 8 only 12 24 3 3mm 0 47x 0 95x0 12x0 12 for Envelops Borderless ON 0 0 0 0 OFF 3 3 3 3mm 0 12 0 12 0 12 0 12 Border...

Page 52: ...Optical Resolution dpi 600x2400 dpi 600x2400 dpi 600x2400 dpi 600x2400 dpi 600x2400 dpi 600x2400 dpi Interpolated Resolution dpi up to 19200x19200 dpi For XP with special tool 1200x1200dpi for XP w o special tool up to 19200x19200 dpi For XP with special tool 1200x1200dpi for XP w o special tool up to 19200x19200 dpi For XP with special tool 1200x1200dpi for XP w o special tool up to 19200x19200 d...

Page 53: ...r_size Maximum 3 76 5 93 second A4_size Maximum 3 54 5 58 second Letter_size Maximum 3 76 5 93 second A4_size Maximum 3 54 5 58 second Letter_size Maximum 3 76 5 93 second A4_size Scanner Lamp Switch CIS doesn t require switch Color Depth Input Output 36 24 bit color processing 36 24 bit color processing 36 24 bit color processing 36 24 bit color processing 36 24 bit color processing 36 24 bit col...

Page 54: ...t 100x150 mm 4 x6 Inkjet Letter Glossy 100x15 0mm 4 x6 Glossy 130x18 0mm 5 x7 Glossy A4 Glossy Letter Plai 4 Plain Letter Inkjet A4 Inkjet 100x150 mm 4 x6 Inkjet Letter Glossy 100x15 0mm 4 x6 Glossy 130x18 0mm 5 x7 Glossy A4 Glossy Letter Plai 4 Plain Letter Inkjet A4 Inkjet 100x150 mm 4 x6 Inkjet Letter Glossy 100x15 0mm 4 x6 Glossy 130x18 0mm 5 x7 Glossy A4 Glossy Letter Plai 4 Plain Letter Inkj...

Page 55: ... browser Yes DL only FTP browser Yes DL only FTP browser Yes DL only FTP browser NETWORK Standard Option User Option or Dealer Option Yes Standard Yes Standard Yes Standard Yes Standard Model name Embedded NC 110h Embedded NC 110h Embedded NC 110h Embedded NC 110h Printer Yes Yes Yes Yes Scanner Yes Yes Yes Yes PC FAX Yes Yes Yes Internet FAX Firmware Forrmat Scan to E mail server ITU SUB Addressi...

Page 56: ...FTP TELNET SNMP TFTP Scanner port mDNS FTP TELNET SNMP TFTP Scanner port mDNS FTP TELNET SNMP TFTP Scanner port mDNS FTP TELNET SNMP TFTP Scanner port Network Management BRAdmin Professio l BRAdmin Professio l BRAdmin Professio l BRAdmin Professio l Network Management Network Remote Setup Network Remote Setup Network Remote Setup Network Remote Setup Network Management MIB II as well as Brother pr...

Page 57: ...y at the same time Simultaneous Operation Yes Yes Test Sheet Yes Print Quality Alignm ent in Ink Key Yes Print Quality Alignm ent in Ink Key Mininum Input of ADF Width Height 147 147mm 5 8 5 8 147 147mm 5 8 5 8 Maximum Input of ADF Width Height 8 5 14 216 356mm Maximum Input of Glass Width Height 216 297mm 8 5 11 7 216 297mm 8 5 11 7 Minimum Output of Auto Cut sheet Feeder Width Height 89 127mm 3 ...

Page 58: ...heets Brother Paper for Plain Glossy and Inkjet LTR Plain LTR Glossy LTR Inkjet A4 Plain A4 Glossy A4 Inkjet Recommended Paper Only for Transparency 3M 3410 Transparency film 3M 3410 Transparency film LCD Size Standard 16 x 1 line Standard 16 x 1 line LCD Back Light Color On Screen Programming Yes Yes LCD Language English Depending on countries Illuminated Mode Key Fax Copy Fax Copy Memory Capacit...

Page 59: ...y Color Panel cover New light Gray without painted New light Gray without painted Body Color Bottom Cover Dark gray Dark gray Body Color Bottom Cover Engine unit Dark gray Dark gray Power Source AC 120 V 50 60Hz AC 220 240 V 50 60Hz Power Consumption Power OFF Power Save CPU Sleep Standby Peak 5Wh 6 7Wh 8Wh 18Wh 5Wh 6 7Wh 8Wh 18Wh Energy Star Compliant USA Only Yes Yes Machine Noise Standby Peak e...

Page 60: ...in Reports menu Yes in Reports menu Call Back Message Caller ID List Yes in CallerID Menu Quick Dial List Quick Dial List New New Empty box is not printed out Tel Index List Memory Status List System Setup User Setting List Yes in Reports Menu Yes in Reports Menu Order Form INTERFACE Exter l TAD Interface Yes Yes Host Interface USB1 1 2 0 FULL SPEEED USB1 1 2 0 FULL SPEEED LAN Cable included PictB...

Page 61: ...pages 2500 pages Machine Life year 30 000 pages print 50 000 pages scan or 5 years 30 000 pages print 50 000 pages scan or 5 years Periodical Replacement Parts for Laser Fixing Unit Separation Pad Assy Paper Pick up Roller Assy Scanner Unit MTBF Mean Time Between Failures 4 000 hours 4 000 hours MTTR Mean Time To BE Repaired 30 minutes 30 minutes Ozone Emission Printer Scanner Mono Color TELEPHONE...

Page 62: ...phone Index Search Speed dial key Yes Yes Caller ID Yes Call Waiting Caller ID Call waiting Ready Only for USA Distinctive Ringing Yes Yes U K BT Call Sign Den only COLOR FAX Modem Speed bps 14 400 Fax 14 400 Fax Transmission Speed sec Approx 6 Brother 1 MM R Approx 6 Brother 1 MM R ITU T Group G3 G3 Coding Method Mono MH MR MMR Color JPEG Mono MH MR MMR Color JPEG Fax Tel Switch Yes by H S or S P...

Page 63: ...Yes ITU color FAX Yes Yes ITU color FAX Color FAX Memory Send Receive No Yes ITU color FAX No Yes ITU color FAX USA EUR Model name FAX2440C FAX2440C Remote Maintenance Yes Yes RX Mode Indication LCD LCD Resolution Indication LCD LCD Paper Handling Size LTR A4 LEGAL with ADF LTR A4 LEGAL with ADF Ducument Scanning Width 208mm 208mm Delayed Timer up to 50 B W only Yes Yes Polled Sending type B W onl...

Page 64: ... 8 C5 Envelope Com 10 DL Envelope Mo rch JE4 Envelope Paper Handling Size 2nd Tray Paper Handling Size Manual Slots Paper Handling Size MP Media Type Paper Tray Plain Inkjet Glossy Transparency Plain Inkjet Glossy Transparency Media Type 2 nd Paper Tray Media Type Manual Slots Media Type MP Tray USA EUR Model name FAX2440C FAX2440C COLOR PRINTER Web DL Option Web DL Option Color Mono Color Color R...

Page 65: ...ost Card 1 3 9x5 8 100x14 8mm Post Card 2 Double 5 8x7 8 148x200mm only 0 47x0 95x0 12x0 12 12 24 3 3mm for Envelops Variable Dot Print Yes 3 sizes Yes 3 sizes Minimum Droplet Size 3 pl 3 pl Shingling Print Color Enhancement Yes Yes COLOR COPY Color Mono Color Color Speed cpm time culcurated excluding paper feeding EU s defult is culcurated by nomal mode speed 17 11cpm 17 11cpm Warm up Time from S...

Page 66: ...AX2440C Paper Handling Size Paper Tray Letter Legal A 4 A5 100x150 mm 4 Wx6 H Letter Legal A 4 A5 100x150 mm 4 Wx6 H Paper Handling Size 2nd Tray Paper Handling Size Manual Slots Paper Handling Size MP Media Type Paper Tray Plain Inkjet Glossy Transparency Plain Inkjet Glossy Transparency Media Type 2nd Tray Media Type Manual Slots Media Type MP Tray Print Paper Margin upper lower left right 3 3 3...

Page 67: ...s USA EUR Model name FAX2440C FAX2440C Scan speed Mono Color 100dpi Scanner Lamp Switch CIS doesn t require switch Color Depth Input Output MESSAGE CENTER TAD Yes Yes ICM Recording Time Maximum29mi nutes Or Maximum99 messages Maximum180 second 1mess age Maximum29mi nutes Or Maximum99 messages Maximum180 second 1mess age Toll Saver Yes Yes Memo Recording Conversation Yes Yes OGM MC TAD F T Yes Yes ...

Page 68: ... Yes Yes Yes Test Sheet Yes Print Quality Alignme nt in Ink Key Yes Print Quality Alignme nt in Ink Key Yes Print Quality Alignme nt in Ink Key Yes Print Quality Alignme nt in Ink Key Yes Print Quality Alignme nt in Ink Key Minimum Input of ADF Width Height 147 147mm 5 8 5 8 147 147mm 5 8 5 8 147 147mm 5 8 5 8 Maximum Input of ADF Width Height 216 356mm 8 5 14 216 356mm 8 5 14 216 356mm 8 5 14 Max...

Page 69: ...del Depending on countries English Illuminated Mode Key PCC PCC PCC PCC PCC Memory Capacity physical Mbytes RAM 8MB RAM 8MB RAM 8MB RAM 8MB RAM 8MB Memory Backup with battery 24hour Back Up Print ON OFF Feature in function Menu Memory Security Transmission Lock Dimensions w Carton WxDxH 500x 200x 450 mm 500x 200x 450 mm 500x 225x 450 mm 500x 225x 450 mm 500x 225x 450 mm Dimensions w o Carton WxDxH...

Page 70: ... In Maintenance Yes Yes Yes Yes Yes Fax RX pages Internal counter In Maintenance PCC pages Internal counter In Maintenance Yes Yes Yes Yes Yes Ink Gauge Indication Yes in Ink Key Status Yes in Ink Key Status Yes in Ink Key Status Yes in Ink Key Status Yes in Ink Key Status LIST REPORT Activity Report Journal Report Transmission Verification Report Cover page Help List Yes in Reports menu Yes in Re...

Page 71: ... C M Y 400page s Normal 5 C M Y 400page s Normal 5 C M Y 400page s Normal 5 C M Y 400page s Normal 5 C M Y 400page s Normal 5 Supply Ink Cartridge Life Yield HighCapacity Options SERVICE INFORMATION Monthly Volume 2500 pages 2500 pages 2500 pages 2500 pages 2500 pages Machine Life year 30 000 pages or 5 years 30 000 pages or 5 years 30 000 pages or 5 years 30 000 pages or 5 years 30 000 pages or 5...

Page 72: ...e A4 LTR LGL EXE JISB5 A5 A6 Photo 102x152 mm 4x6 Indexcard 127x 203mm 5x8 Photo L 89x127mm 3 5 x5 Photo2L 127x1 78mm 5x7 Post Card 1 100x148mm 3 9x5 8 Post Card 2 Double 148x2 00mm 5 8x7 8 C5 Envelope Com 10 DL Envelope Monarch JE4 Envelope A4 LTR LGL EXE JISB5 A5 A6 Photo 102x152 mm 4x6 Indexcard 127x 203mm 5x8 Photo L 89x127mm 3 5 x5 Photo2L 127x1 78mm 5x7 Post Card 1 100x148mm 3 9x5 8 Post Car...

Page 73: ... 127x178mm 5x 7 Post Card 1 100x148mm3 9x5 8 only 12 24 3 3mm 0 47x 0 95x0 12x0 12 for Envelops Variable Dot Print Yes 3 sizes Yes 3 sizes Yes 3 sizes Yes 3 sizes Yes 3 sizes Minimum Droplet Size 3 pl 3 pl 3 pl 3 pl 3 pl Shingling Print Color Enhancement Yes Yes Yes Yes Yes COLOR COPY Color Mono Color Color Color Color Color Speed cpm time calculated excluding paper feeding EU s default is calcula...

Page 74: ... for XP w o Gray Scale 256 256 256 256 256 Document Scanning width Maximum 210mm Maximum 210mm Maximum 210mm Maximum 210mm Maximum 210mm Scan Image Yes scan key Yes scan key Yes scan key Yes scan key Yes scan key Scan OCR Yes scan key Yes scan key Yes scan key Yes scan key Yes scan key Scan to E mail Yes scan key Yes scan key Yes scan key Yes scan key Yes scan key Scan to File Yes scan key Yes sca...

Page 75: ... Card 16 512MB xD Picture Card Type M 512MB 1GB Smart Media 3 3V 4MB 128MB Compact Flash Type 1only N A for Type2 Micro Drive 4MB 2GB Memory Stick 16MB 128MB Duo with Adopter Memory Stick Pro 256MB 1GB MagicGate Yes if not use MG function Secure Digital SD MMC 16MB 1GB MiniSD with Adopter xD Picture Card 16 512MB xD Picture Card Type M 512MB 1GB Smart Media 3 3V 4MB 128MB Compact Flash Type 1only ...

Page 76: ... mm 6x4 180x 130mm 7x5 2 00x15mm 8 x6 100x80mm 4x3 130x90mm 5 x3 5 150x100 mm 6x4 180x 130mm 7x5 2 00x15mm 8 x6 100x80mm 4x3 130x90mm 5 x3 5 150x100 mm 6x4 180x 130mm 7x5 2 00x15mm 8 x6 100x80mm 4x3 130x90mm 5 x3 5 150x100 mm 6x4 180x 130mm 7x5 2 00x15mm 8 x6 Borderless Cropping Full Auto Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Media Format DPOF Exif DPOF Exif DPOF Exif DPOF Exif DPOF Exif Image F...

Page 77: ... 5 14 8 5 14 216 356mm Maximum Input of Glass Width Height 216 297mm 8 5 11 7 216 297mm 8 5 11 7 216 297mm 8 5 11 7 216 356mm 8 5 14 216 356mm 8 5 14 Minimum Output of Auto Cut sheet 89 127mm 3 5 5 0 89 127mm 3 5 5 0 89 127mm 3 5 5 0 89 127mm 3 5 5 0 89 127mm 3 5 5 0 Maximum Output of Auto Cut sheet Feeder Width Height 216 356mm 8 5 14 0 216 356mm 8 5 14 0 216 356mm 8 5 14 0 216 356mm 8 5 14 0 216...

Page 78: ...c 410 420 Blue Metalic Body Color Panel cover 410 420 Blue Metalic Champaign Silver Champaign Silver 410 420 Blue Metalic 410 420 Blue Metalic Body Color Bottom Cover Dark gray Dark gray Dark gray Dark gray Body Color Bottom Cover Engine unit Dark gray Dark gray Dark gray Dark gray Dark gray Power Source AC 220 240 V 50 60Hz AC 220 240 V 50 60Hz AC 220 240 V 50 60Hz AC 220 240 V 50 60Hz AC 220 240...

Page 79: ...u Yes in Reports Menu Order Form INTERFACE External TAD Interface Yes Yes Yes Yes Host Interface 2 0 FULL SPEED 2 0 FULL SPEED 2 0 FULL SPEED 2 0 FULL SPEED 2 0 FULL SPEED LAN Yes Yes Yes Wireless LAN Cable included PictBridge Acceptable Media Card CF MS SD MM C SM xD with xD Type CF MS SD MM C SM xD with xD Type CF MS SD MM C SM xD with xD Type CF MS SD MM C SM xD with xD Type CF MS SD MM C SM xD...

Page 80: ... 5minut es Yes 3times 5minut es Yes 3times 5minut es Yes 3times 5minut es Recall For ASIA PBX Feature Europe Only N A for Asia and US Yes Yes Handset Volume Speaker Volume Yes 3 steps Yes 3 steps Yes 3 steps Yes 3 steps Ring Volume Yes 3 steps Yes 3 steps Yes 3 steps Yes 3 steps Hold Mute Key Music on Hold Monitoring the Line on Hold with Music One Touch Dial Speed Dial 20 20 80 80 Figures of One ...

Page 81: ...pprox 5 02second page A4 Approx 4 72second page LTR Approx 5 02second page A4 Approx 4 72second page LTR Approx 5 02second page A4 Memory Transmission ITU T Test Chart 1 MMR Up to 170 Pages Up to 170 Pages UP to 400 Pages UP to 400 Pages Memory Transmission Brother Chart MMR UP to 200 Pages UP to 200 Pages UP to 480 Pages UP to 480 Pages ECM Error Correction Mode Yes Yes Yes Yes Error Re Transmiss...

Page 82: ... 102x152mm 4x6 Indexcard 127x203 mm 5x8 Photo L 89x127mm 3 5x5 Photo2L 127x178 mm 5x7 Post Card 1 100x148mm 3 9x 5 8 Post Card 2 Double 148x200 mm 5 8x7 8 C5 Envelope Com 10 DL Envelope Monarch JE4 Envelope Media Type Paper Tray Plain Inkjet Glossy Transparency Plain Inkjet Glossy Transparency Plain Inkjet Glossy Transparency Plain Inkjet Glossy Transparency Plain Inkjet Glossy Transparency Media ...

Page 83: ...rint Max 600x1200 dpi Scan Max 600x1200 dpi Print Max 600x1200 dpi Scan Max 600x1200 dpi N in 1 2in1 4in1 A4 LTR only Mono Color 2in1 4in1 A4 LTR only Mono Color 2in1 4in1 A4 LTR only Mono Color Poster Yes 3x3 Yes 3x3 Yes 3x3 Image Enhancement Paper Handling Size Paper Tray Letter Legal A 4 A5 100x150 mm 4 Wx6 H Letter Legal A 4 A5 100x150 mm 4 Wx6 H Letter Legal A 4 A5 100x150 mm 4 Wx6 H Letter L...

Page 84: ...key Yes scan key Yes scan key Scan to Card Yes scan key NO NO Yes scan key Yes scan key Scan speed Mono Color 100dpi Max 3 54 5 58 sec Letter size Max 3 76 5 93 sec A4 size Max 3 54 5 58 sec Letter size Max 3 76 5 93 sec A4 size Max 3 54 5 58 sec Letter size Max 3 76 5 93 sec A4 size Max 3 54 5 58 sec Letter size Max 3 76 5 93 sec A4 size Max 3 54 5 58 sec Letter size Max 3 76 5 93 sec A4 size Col...

Page 85: ...150m m 4 x6 Glossy 130x180m m 5 x7 Glossy A4 Glossy Letter Plai 4 Plain Letter Inkjet A4 Inkjet 100x150mm 4 x6 Inkjet Letter Glossy 100x150m m 4 x6 Glossy 130x180m m 5 x7 Glossy A4 Glossy Letter Plai 4 Plain Letter Inkjet A4 Inkjet 100x150mm 4 x6 Inkjet Letter Glossy 100x150m m 4 x6 Glossy 130x180m m 5 x7 Glossy A4 Glossy Letter Plai 4 Plain Letter Inkjet A4 Inkjet 100x150mm 4 x6 Inkjet Letter Glo...

Page 86: ... 4 greater Scan Mac 10 2 4 greater Support OS version Novell NetWare Network connection Ether Ethernet 10 100BASE TX Auto Negotiation Ethernet 10 100BASE TX Auto Negotiation Ethernet 10 100BASE TX Auto Negotiation Support Protocols TCP IP TCP IP TCP IP Protocols ARP RARP BOOTP DHCP APIPA NetBIOS WINS ARP RARP BOOTP DHCP APIPA NetBIOS WINS ARP RARP BOOTP DHCP APIPA NetBIOS WINS Protocols LPR LPD LP...

Page 87: ...Confidential CHAPTER 3 THEORY OF OPERATION ...

Page 88: ... 2 Printing Mechanism 3 8 3 2 2 1 Paper pulling in registration feeding and ejecting mechanisms 3 8 3 2 2 2 Ink supply and ink jet mechanism 3 11 1 Overview 3 11 2 Features 3 12 3 Head carriage unit 3 13 4 Ink cartridges 3 20 5 Ink refill assembly 3 22 6 Ink supply tubes 3 24 3 2 2 3 Head maintenance mechanism 3 25 1 Maintenance mechanism components 3 25 2 Maintenance unit components 3 25 3 Head c...

Page 89: ...unit CIS unit CIS motor Head carriage unit Carriage PCB with head flat cables Carriage motor Ink refill ASSY Maintenance unit Host Compact Flash SmartMedia Memory Stick SD card XD card Paper feed motor Speaker Handset ADF unit ADF motor LAN interface LAN SDAA Backup battery MFC620CN U S A Canadian models and FAX2440C MFC620CN and FAX2440C MFC620CN 425CN 420CN DCP120C and FAX2440C MFC620CN 425CN 42...

Page 90: ...ncoders various sensors and a head thermistor Four motors are used in MFC620CN 425CN 420CN DCP120C and FAX2440C MFC620CN 425CN 420CN DCP120C and FAX2440C Ink jet printing and head maintenance head cap mechanisms Paper pulling in and registration mechanisms Paper feeding and ejecting mechanisms Viewed from the left Front ...

Page 91: ...aintenance head cap mechanisms Paper pulling in and registration mechanisms Paper feeding and ejecting mechanisms Viewed from the left Front Viewed from the right PRINTING MECHANISM SCANNER MECHANISM Carriage drive mechanism Head maintenance mechanism Head cap purge air vent and head wiper Front ...

Page 92: ...ge lock head caps purge vent and head wiper See Section 3 2 2 3 Paper feed motor DC motor Printing Mechanism See Section 3 2 2 Carriage drive mechanism See Section 3 2 2 4 Carriage motor DC motor Encoders See Section 3 2 3 Carriage motor CR encoder Paper feed motor PF encoder Sensors See Section 3 2 3 Document front and rear sensors MFC620CN 425CN 420CN DCP120C and FAX2440C Scanner open sensor Reg...

Page 93: ...ssembly and scanner base The detailed illustration on the next page shows the components making up the ADF document pull in roller document separation roller document feed roller ADF motor and document front and rear sensors For further details on the sensors see Section 3 2 3 ADF White level reference film CIS unit CIS flat cable Scanner base CIS rail CIS idle pulley CIS drive belt CIS drive asse...

Page 94: ...ull in roller Document front sensor actuator Separation pad Document feed roller ADF motor Output document support Document cover Models with ADFs offer two types of scanning ADF scanning and flat bed scanning They automatically switch to the former at the start of a scan operation if the document front sensor inside the ADF detects a document Models without ADFs offer only flat bed scanning ...

Page 95: ... it passes over the CIS unit It then leaves the machine face up onto the document eject support The machine inserts subsequent pages under this one to preserve the document page order 2 Flat bed scanning CIS unit moves under stationary document The user lifts the document cover places a page or open book face down on the glass plate and closes the document cover The CIS drive mechanism details bel...

Page 96: ...ia a gear train See the illustration on the next page The following illustration is a cross sectional view of the machine viewed from the right Place the recording paper face down in the recording paper tray This paper first proceeds to the rear bends upward heads back toward the front panel passes under the head carriage unit for printing and finally enters the eject tray on top of the recording ...

Page 97: ...of the paper Registration sensor activation switches the paper feed motor to clockwise rotation to rotate the paper feed roller in the forward direction to feed the paper During this paper feed operation the planetary gear inside the paper pull in roller holder prevents rotational torque from reaching the paper pull in roller The above paper pulling in and feeding operations take place when the he...

Page 98: ...igh resolution precision paper positioning during printing This signal also determines the motor parameters for rapidly and precisely positioning the paper past a gap Fixed speed paper feed This operation rotates the paper feed roller to feed the paper at a constant speed regardless of load fluctuations The primary application is ejecting paper when printing is complete in other words in situation...

Page 99: ...four ink cartridges black yellow cyan and magenta are mounted on the ink refill assembly For further details see 4 Ink cartridges below The ink refill assembly secures the ink cartridges and connects them to the corresponding ink supply tubes Ribs inside the cartridge slots prevent wrong cartridge insertion and color mixups For further details see 5 Ink refill assembly below The ink supply tubes s...

Page 100: ...ubes Leaving too long interval between this priming and actual use however risks air bubbles increased viscosity and other quality issues with the ink in the supply tubes Before using this machine for the first time therefore the user must totally replace the ink supply path contents with fresh ink using an initial purge a repeat of this priming operation The cartridges that ship with the machine ...

Page 101: ...nufacturing accuracy and other factors The front end therefore leaves the production line with a bar code giving property data The manufacturer writes this data to the EEPROM on the main PCB incorporating this unit to insure consistent performance without fluctuations These labels appear on the head carriage unit itself and on the lower cover of the machine Replacing the head carriage unit require...

Page 102: ...r inks COF This flexible circuit board holds the piezoelectric driver chip Nozzle array head bottom plate Ink spray function The head employs drop on demand ink jet printing Print commands to the drive circuit apply a bias voltage to the layer electrodes on the piezoelectric ceramic surface stretching the elements perpendicular to that surface Drive signals removing this voltage for specific chann...

Page 103: ...3 15 Confidential Front end ASSY Piezoelectric plate Laminated electrode Manifold Damper Nozzle plate A A A A Channel ...

Page 104: ... from pressure changes on the ink Ink pressure fluctuations As the head carriage unit travels inertia means that the ink remains in the same place temporarily raising the pressure in the tubes Air vent unit At regular scheduled intervals this vents any air bubbles that have accumulated in the damper assembly Air vent cap This fits tightly over the air vent unit to allow the negative pressure from ...

Page 105: ...ambers Instead it has a loose film across the bottom of its single chamber This film immediately flexes in and out in response to rises and falls in pressure adjusting the chamber volume to counteract pressure fluctuations in the ink supply tubes Film Color Black This loose film flexes in and out in response to changes in ink pressure Air buffering Liquid ink contains trace amounts of air These mo...

Page 106: ...ve up some of this air The ink pressure fluctuations generated by the piezoelectric ceramic actuators repeatedly expand and contract any air bubbles causing them to gradually grow larger as the ink pressure changes repeatedly expand and contract them The design therefore compensates by allowing the purging flushing of air bubbles during printing to keep the amount of air dissolved in the ink to a ...

Page 107: ...c actuators and thus degrading ink jet performance Bubble High pressure Piezoelectric element Pressure chamber Channel Bubble Without pressure The above illustration shows an example of an extremely large air bubble reaching the print nozzle from the channel ink flow path the dotted line the changes resulting from applying a voltage to the laminated electrode expanding the piezoelectric ceramic ac...

Page 108: ...ow too much air in the ink risks air bubbles degrading ink jet performance The manufacturing process prevents such air bubbles with a step deaeration that removes air from the ink before injection into the cartridge Vacuum packaging then prevents air contamination during shipping and storage Pigment based ink Previous Brother machines used only dye based inks This one switches to a pigment based i...

Page 109: ...ssembly has four ink cartridge sensors photosensors of transparent type that monitor the ink levels with sensor arms inside the ink cartridges Attached to one end of the sensor arm is a float When there is ink in the cartridge buoyancy lifts the float rotating the sensor arm about a pivot near the center of the arm to block the light beam to the sensor indicating that there is ink As the ink level...

Page 110: ...3 22 Confidential 5 Ink refill assembly Ink cartridge base Cartridge clamp springs Ink cartridge sensors Ink cartridge joints Ink refill base Ink tube joints Polyurethane foam Ink cartridge base ...

Page 111: ...g its spread and thus reducing the risk of damage to other components Ink refill assembly The cartridge clamp springs force the ink cartridge ink supply ports into close contact with the joint head to prevent ink leakage The ink from the ink cartridges flows along paths in the ink refill base and through connectors into the ink supply tubes As the ink level in an ink cartridge drops the pressure i...

Page 112: ... highly impermeable barrier against air ingress and drying out of the ink during extended periods of nonuse This material is also soft and highly flexible to better withstand the sharp and frequent bending associated with high speed head operation repeatedly over extended periods ...

Page 113: ...les See page 3 28 Removing air bubbles from the print head See page 3 16 Cleaning with the wiper See page 3 32 The ink absorber box absorbs the ink sucked out by purge operations Ink absorber box Head carriage unit Ink supply tubes Ink refill ASSY Ink cartridges Maintenance unit 2 Maintenance unit components Pump switching unit This switches the negative pressure from the tube pump and the atmosph...

Page 114: ...he head nozzles for purge operations to suck up old ink Air vent rods Pushing these up opens the shut off valves inside the air vent unit expelling air trapped in the manifolds Head wiper As the head carriage unit moves this wipes off any ink remaining on the head nozzle surface Head cap holder This moves to the right together with the head carriage unit as the latter returns to its home position ...

Page 115: ...eniscuses The ink remaining inside these spaces seals them See the illustration below This mechanism moves with the head carriage unit When the head carriage unit returns to its home position it presses against the head cap holder in the maintenance unit The lift arms in the maintenance unit raise the head caps fitting them tightly over the head nozzle surface to protect them Head carriage unit He...

Page 116: ...2 2 1 the motor drives the PF roller gear L that rotates the paper feed roller At the right end of the roller left in the illustration because the view is from the rear is the PF roller gear R which always meshes with the clutch gear Paper feed roller Front Purge lever spring Purge bevel gear Purge gear Idle gear L Clutch gear Clutch gear spring PF roller gear R Purge lever Paper feed motor PF rol...

Page 117: ...the maintenance unit transmits the paper feed motor rotation to the bevel gear On the other hand when the head carriage unit moves left from the purge position the tab on the carriage rear panel releases the purge lever allowing a spring to force the purge lever and the clutch gear to the left The purge lever spring is stronger so forces the clutch gear spring back disengaging it from the purge ge...

Page 118: ... that the carriage lock pops out to lock the head carriage unit before purging and pops in before cleaning with the head wiper this lock also secures the head carriage unit during transportation the pump switching unit switches application of the negative pressure from the pump between the black head nozzles the color head nozzles and the air vent rod unit When the purge cam is in the head capping...

Page 119: ...he carriage lock is released pressing the head caps against the print head Purge lever Clutch gear Purge gear engaged with the purge bevel gear Idle gear L Purge cam Carriage lock Maintenance unit Vent rod unit Front 2 Purging Driving the purge cam to the pump switching unit s black or color position reverses the paper feed motor and activates the tube pump producing negative pressure to drain the...

Page 120: ...zles and the air vent rod unit Another position returns all these components to normal atmospheric pressure When the purge cam is in head capping position the carriage lock fits the head caps tightly over the print head and the pump switching unit is opened to the atmosphere The tube pump consists of a pump gear and tube roller As the pump gear rotates the tube roller on its circumference squeezes...

Page 121: ... rods Pushing up the air vent rods opens the shut off valves inside the air vent unit of the head carriage unit Simultaneously adding negative pressure from the tube pump expels air trapped in the manifolds Maintenance unit Clutch gear Purge gear Slide cam for black ink Purge cam Slide cam for color ink Air vent unit Air vent rod ...

Page 122: ...tion refills the ink supply tubes and print head with fresh ink Black 3 63 mL Color 2 61 mL Black 187 Color 420 4 key Reset purge This purge operation removes any bubbles that have accumulated in the ink supply tubes Black 0 55 mL Color 0 4 mL Black 28 Color 63 5 key Engine setup purge This purge operation refills the ink supply tubes with ink when there is no ink in those tubes Black 3 93 mL Colo...

Page 123: ...l Note 1 To enter a numerical code on models having no numerical keypad press the key several times to display the numerical code to be entered on the LCD and then press the Set key After that press the Mono Start key ...

Page 124: ... 5 mL Black ink cartridge 21 5 mL Approx 20 4 mL Initial cartridges that ship with the machine Color ink cartridges 14 2 mL Approx 13 4 mL Available in the FAX2440C only Ink cartridge lifetimes Print conditions 3 pages day monochrome print 5 duty Ambient temperature 5 to 25 C Ink Cartridge Type Projected Lifetime High volume type Approx 6 7 months Black ink cartridge Low volume type Approx 4 6 mon...

Page 125: ...ntroller uses this signal for proportional integration differential PID control ensuring uniform speed The strip s 1 150 dpi markings offer a choice of four speeds to match the print resolution 40 0 33 3 32 0 and 20 0 ips CR encoder strip Idle pulley CR timing belt Carriage motor Carriage motor pulley Paper feed roller Head carriage unit CR guide rail CR support chassis Aging Maintenance mode func...

Page 126: ... the slider and the rib attach the head carriage unit to the CR chassis The rib acts as a pivot for the slider s damping spring pressing the carriage to the rear Slider L has a skew adjustment knob that shifts the slider back and forth adjusting the angle of this backward pressure Rotating the skew adjustment knob tilts the entire head carriage unit thus adjusting the print nozzle vertical angle r...

Page 127: ...document front sensor detects whether there is a document in the ADF The document rear sensor detects the leading and trailing edges of document pages indicating to the control circuitry the point at which to start reading and when page scanning is complete The scanner open sensor detects whether the scanner cover scanner unit is properly closed The paper width media sensor detects the right and l...

Page 128: ...is an ink cartridge present The large volume ink cartridge sensor detects whether a large volume ink cartridge is loaded The hook switch sensor detects whether the handset is on the handset mount Most sensors are photointerrupters consisting of a light emitting diode and a light sensitive transistor The only exception is the paper width sensor which uses reflective tape The illustration on the nex...

Page 129: ...3 41 Confidential Sensors and Actuators Locations FAX2440C MFC620CN USA Canadian models and FAX2440C MFC620CN 425CN 420CN DCP120C and FAX2440C ...

Page 130: ...e The corresponding wiring diagram appears in Appendix 5 Machine Components 1 MFC620CN 425CN 420CN 410CN and DCP 315CN 310CN 2 Not provided on the DCP315CN 310CN 120C 117C 115C 110C 3 FAX2440C 4 MFC620CN U S A Canadian models and FAX2440C 5 MFC620CN 425CN 420CN DCP120Cand FAX2440C 6 Not provided on the FAX2440C 7 MFC620CN FAX2440C ...

Page 131: ...Confidential CHAPTER 4 TRANSFER OF DATA LEFT IN THE MACHINE TO BE SENT FOR REPAIR ...

Page 132: ...to be sent for repair The service personnel should instruct end users to follow the transfer procedure given in this chapter if the machine at the user site cannot print received data due to the printing mechanism defective End users can transfer received data to another machine to prevent data loss CONTENTS 4 1 TRANSFERRING RECEIVED FAX DATA 4 1 ...

Page 133: ...ulting in an error Operating Procedure 1 Connect the machine to be repaired that has received data in the memory to the telephone line 2 Switch the machine on 3 Press the Menu Set Black Start 0 5 and 3 keys in this order to access user accessible functions of the maintenance mode The FAX TRANSFER appears on the LCD 4 To check the number of received files press the 1 key The 1 NO OF JOBS appears on...

Page 134: ...to type the telephone number with the numerical keys No one touch dialing is allowed in this procedure The machine displays the ACCEPTED for approx two seconds and starts dialing to transfer data No station ID will be attached A cover page and end page as shown on the next page will be automatically attached instead ...

Page 135: ...Station ID registered in the sender equipment FAX number of the sender equipment Telephone number of the sender equipment Transfer start date End page sample Job number Total number of pages transferred Station ID registered in the sender equipment FAX number of the sender equipment Telephone number of the sender equipment Error codes ...

Page 136: ...Confidential CHAPTER 55 DISASSEMBLY REASSEMBLY AND LUBRICATION ...

Page 137: ...ue 5 2 Preparation 5 3 How to Access the Target Component 5 3 Disassembly Flowchart 5 4 5 1 1 Draining the Ink from the Ink Tubes Be sure to perform draining before removing the head carriage unit ink refill ASSY or engine unit 5 5 5 1 2 Jam Clear Cover 5 7 5 1 3 Document Cover MFC410CN 215C 210C 210C New and DCP310CN 115C 117C 110C 110C New 5 8 5 1 4 Scanner Cover Scanner Unit 5 9 5 1 5 ADF Docum...

Page 138: ...eld Box MJ PCB and Power Supply PCB 5 53 5 1 14 Ink Absorber Box 5 55 5 1 15 Engine Unit and Maintenance Unit 5 57 5 1 16 Components on the Engine Unit 5 59 5 1 17 Routing of the Harnesses and Flat Cables 5 71 5 2 LUBRICATION 5 79 ...

Page 139: ...foil When replacing the head carriage unit put on a grounding wrist band and perform the job on a static mat Also take care not to touch the conductor sections on the flat cables 5 Be sure to reinsert self tapping screws correctly if removed 6 Tighten screws to the torque values listed on the next page 7 When connecting or disconnecting cable connectors hold the connector bodies not the wires If t...

Page 140: ...8 3 0 29 0 1 3 1 Taptite cup S M3x6 3 1 0 39 0 1 4 1 Main PCB shield frame Screw pan s p washer M3x8 1 0 59 0 1 6 1 MJ PS shield box Taptite cup S M3x6 2 0 39 0 1 4 1 MJ shield Screw pan washer M3x8DB 1 0 39 0 1 4 1 MJ PCB Taptite cup S M3x6 1 0 39 0 1 4 1 Power supply PCB Taptite cup S M3x6 4 0 39 0 1 4 1 Grounding terminal Screw bind M4x6 1 0 39 0 1 4 1 Maintenance unit top Taptite cup B M3x8 1 ...

Page 141: ...lower cover and slide it in the direction of the arrow During disassembly jobs except when removing the ink refill ASSY or engine unit including the maintenance unit leave the head carriage unit and all four ink cartridges in the machine When removing the head carriage unit ink refill ASSY or engine unit you need to remove the ink cartridges and drain the ink from the ink refill ASSY and head carr...

Page 142: ...2 On the ink cartridge PCB in the ink refill ASSY are four ink cartridge sensors A large volume ink cartridge sensor is also provided on the FAX2440C NOTE 3 On the carriage PCB are a paper width sensor CR encoder sensor and head thermistor NOTE 4 On the maintenance unit is a purge cam switch NOTE 5 On the PF sensor PCB are a registration sensor and PF encoder sensor 1 MFC410CN 215C 210C DCP315CN 3...

Page 143: ...er Dummy cartridges Scanner cover Scanner unit Ink cartridges Attach a piece of black adhesive tape 3 Plug the power cord into an electrical outlet MFC620CN 245CN 420CN 410CN 215C 210C and FAX2440C 4 Press the Menu Set and Black Start keys Next press the key four times to make the machine enter the maintenance mode The appears on the LCD TIP FAX models equipped with numerical keypads can enter the...

Page 144: ... the LCD 5 Carry out Initial purge with Function code 76 by using the and Set keys as follows Press the key several times to display 7 on the LCD and then press the Set key In the same way enter 6 and 4 For details refer to Chapter 8 Section 8 5 20 Purging Operation 6 Make the head carriage unit travel to the head replacement position with Function code 63 by using the and Set keys as follows Pres...

Page 145: ...5 7 Confidential 5 1 2 Jam Clear Cover 1 Press the two latches inwards and pull the jam clear cover out of the machine Jam clear cover Latch Latch ...

Page 146: ...separating the scanner cover from the machine in Section 5 1 4 Do not remove the document cover in the disassembly jobs except when replacing it Performing disassembly jobs with the document cover being set prevents the scanner glass from getting scratched or damaged 1 Turn the document cover upright and lift it up and off 2 Remove the two hinges from the document cover Scanner cover Scanner unit ...

Page 147: ...on 5 1 5 1 Open the scanner cover to the left until it locks 2 While supporting the scanner cover by hand unlatch the scanner cover damper from the scanner cover using an Allen wrench max 30 mm x min 70 mm as shown below and pull it off the scanner cover NOTE If using the Allen wrench cannot remove the scanner cover easily use curved point tweezers taking care not to deform the tip of the tweezers...

Page 148: ...he tip of a flat screwdriver into the slot provided in the front end of the harness cover and slide the harness cover to the front 5 Release the four latches of the CIS flat cable cover and lift it up CIS flat cable cover Scanner cover Harness cover Latches Slot ...

Page 149: ...rness the CIS motor harness and the ADF harness Release the grounding wire by removing the screw MFC620CN 425CN 420CN DCP120Cand FAX2440C CIS flat cable Cable guide Grounding wire Scanner cover Scanner unit Press here Panel main harness ADF harness CIS motor harness Main PCB Front X CIS flat cable 12 pin CIS motor harness 4 pin ADF harness 10 pin Panel main harness 6 pin Main PCB ...

Page 150: ...the CIS motor harness CIS flat cable Cable guide Scanner cover Scanner unit Press here Panel main harness CIS motor harness Main PCB Front X CIS flat cable 12 pin CIS motor harness 4 pin Panel main harness 5 pin Main PCB 7 Press section X on the left edge of the scanner cover outwards to provide enough gap and pull out the panel main harness from the cable guide ...

Page 151: ...CIS motor harness of the old scanner cover and set it to that of the new scanner cover Wind the CIS motor harness round the ferrite core by one turn CIS flat cable Scanner cover Scanner unit Panel main harness CIS motor harness Ferrite core Flat core 9 As shown below remove the scanner cover damper from the scanner cover stopper Scanner cover damper Scanner cover stopper ...

Page 152: ... the case of MFC210C U S A Canadian MFC425CN 215C DCP315CN 120C 117C 115C models check the CIS type see below used in the old scanner cover and write the firmware suited for that CIS type onto the flash ROM Refer to Appendix 2 To check the CIS type travel the CIS unit to the scanning end position with Function code 59 by pressing the 5 9 and 3 keys and see whether the CIS unit is CCI or ROHM type ...

Page 153: ... between the ADF harness and CIS motor harness also comes off Panel main harness CIS motor harness ADF harness CIS flat cable Scanner cover Scanner unit Harness spacer gray tube Grounding wire 2 Turn the ADF document cover ASSY upright unlatch two hinges from the underside of the scanner cover with a flat screwdriver and lift up the ASSY Slightly turn those hinges and remove them from the ASSY ADF...

Page 154: ...ly warp the ADF cover ASSY and remove it from the bosses provided on the front and rear side of the ADF document cover ASSY ADF cover ASSY Boss Boss ADF document cover ASSY Hole Hole 2 Unlatch the document ejection cover from the ADF cover Latch ADF cover Latch Document ejection cover ...

Page 155: ...5 17 Confidential 3 Remove the ADF pull in piece and its spring from the ADF cover ADF cover ADF pull in piece ADF pull in spring 4 Remove the separation pad from the ADF cover Separation pad ADF cover ...

Page 156: ...ill have to be put back in Document ejection films ADF document cover ASSY Document stopper Separating the document cover and the ADF unit 7 Remove the two screws from the ADF unit and unhook the six latches on the ADF unit from the document cover Slide the document cover to the right to release it from the two tabs on the right end of the ADF unit Document cover 6 latches Taptite bind B M4x12 ADF...

Page 157: ...ear and its spring out of the document cover 9 As shown below slide each of the document guides F and R inwards pull down the bottom end slide it inwards further and take it up Document guide R Document guide spring Document guide gear Taptite B M3x6 Spring end Fit the spring end here Document cover Document guide F ...

Page 158: ...r sensor actuators 10 Lightly press the locking arm for each of the document front and rear sensor actuators slide the actuator towards the locking arm and remove it in the direction of the arrow shown below The actuator springs also come off ...

Page 159: ...12 Remove the screw that secures the grounding wire and ADF motor together 13 Remove the screw from the ADF motor and disconnect the ADF harness from the motor 14 Remove the pawl bushing from the front end of the document feed roller shaft and remove the document feed roller gear from the read end Take the document feed roller out of the ADF unit ...

Page 160: ...s by unhooking the three latches each Disconnect the ADF harness from each sensor 17 Remove the document pull in roller by lightly pressing the corresponding locking arm and sliding the roller to the rear Remove the document separation roller by lightly pressing the corresponding locking arm and sliding the separation roller gear shaft to the rear The document pull in roller and separation roller ...

Page 161: ...nt rear sensor harness of the ADF harness When installing the ADF document cover ASSY to the scanner cover scanner unit route the ADF harness and grounding wire through the groove provided in the left rear corner of the scanner cover see the illustration at the bottom of page 5 15 After installation route the ADF harness grounding wire and CIS motor harness on the underside of the scanner cover Sa...

Page 162: ...e scanner cover scanner unit upside down push the left side outwards and take out the panel main harness 2 Remove the three screws from the underside of the scanner cover 3 Pull up the rear end of the control panel ASSY and take it off the scanner cover ...

Page 163: ... the LCD flat cable gently The illustration given below is based on the MFC210C Front Locking arm Control panel LCD flat cable LCD Locking arm Front LCD flat cable LCD Control panel PCB Rubber keypad Scanner open sensor actuator Sensor actuator spring Control panel placed upside down 2 X latches 2 Y latches Panel main harness Reassembling Notes Before setting the LCD back to the control panel wipe...

Page 164: ...etainer Retainer Reassembling Notes When mounting the upper cover Make sure that the head carriage unit is placed in the head capping position to prevent the ink supply tubes from getting crushed between the upper and lower covers Take care not to deform the PF encoder disk Be careful not to pinch the ink absorber box If pinched the ink absorber box presses down the paper pressure holder shown on ...

Page 165: ...Hook Switch PCB MFC620CN 620CN New U S A Canadian models and FAX2440C 2440C New 1 Pull the hook switch actuator outwards turn it counterclockwise to release it from the boss and take it up and out of the lower cover The actuator spring also comes off ...

Page 166: ...2 Disconnect the hook switch harness from the main PCB 3 Insert the tip of a flat screwdriver through the square cutout provided in the bottom of the machine release the latch to the front and lift up the hook switch PCB ...

Page 167: ... unit you need to turn the machine on and let the head carriage unit travel to the head replacement position as described in Section 5 1 1 Function code 63 Do not move the head carriage unit by hand when the machine is turned off However if the head carriage unit fails to move in Section 5 1 1 rotate the ejection idle gear shown on the next page counterclockwise viewed from the left by hand to unl...

Page 168: ...5 30 Confidential Removing the head cover 2 Unlatch the head cover from the head carriage unit and pull it up ...

Page 169: ...in PCB and pull them out to the rear through the opening provided in the lower cover as shown below NOTE Take care not to drop the flat core from the head flat cables 4 Peel the right hand bent section of the FFC support film off section a of the cable clamp on the head joint and take the head flat cables out of section b ...

Page 170: ...n the section where the head joint was mounted 7 Remove the head joint rubber that is a part of the head carriage unit but may be attached to the head joint and put it on a clean vinyl sheet while taking care not to contaminate it NOTE Wipe off the ink remaining on the section where the head joint was mounted with a clean lint free cloth NOTE Wrap the head joint in a clean lint free cloth to preve...

Page 171: ...e CR timing belt from the carriage motor pulley and idle pulley 9 Move the head carriage unit to the left end of its travel 10 Align the bosses on the head carriage unit with the cutouts in the engine unit and lift the head carriage unit up and off the engine unit NOTE Do not touch the print nozzles the printing ends or ink supply ports to which ink supply tubes are connected of the head carriage ...

Page 172: ...label that is attached to the carriage head flat cable and the machine When you remove the head carriage unit and store it separately from the machine remove the property label from the machine and store it together with the head carriage unit If you replace the head carriage unit attach the property label that comes with the new head carriage unit to the machine as shown below ...

Page 173: ... you set a new head carriage unit to the machine apply lubricant to the 5 points specified in Section 5 2 After replacement of the head carriage unit check that the CR encoder strip and PF encoder disk are free of grease If they are stained with grease replace them If you replace the head carriage unit make adjustments specified in Chapter 6 Section 6 2 When mounting the head carriage unit route t...

Page 174: ...tape attached in 1 above 6 Attach the FFC support film to the head flat cable 2 as shown below bend it at the right hand position to fit it into section a of the cable clamp and attach it to the right side of the joint leaf spring 7 Mount the head cover 8 Attach the FFC sponge at a place 1 1 mm apart from the head cover as shown below ...

Page 175: ...on 5 1 1 1 Make sure that the ink in the ink refill ASSY and head carriage unit has been drained all four ink cartridges have been replaced with protective cartridges the head carriage unit is placed in the head replacement position and the power cord is unplugged from the electrical outlet Removing the head cover 2 Unlatch the head cover from the head carriage unit and pull it up ...

Page 176: ...op the flat core from the head flat cables 4 Slide the FFC support to the rear and lightly pull up the cable clamp to release the support from the cable clamp 5 Remove the head flat cables from the FFC support NOTE For easier removal first release the left end of the FFC support film from the boss on the FFC support and turn the head flat cables clockwise 6 Unlock the connector on the carriage PCB...

Page 177: ...9 Confidential 7 Pull up the front edge of the carriage PCB to release the rear edge from the two latches provided on the head carriage unit Then lift the carriage PCB up and out of the head carriage unit ...

Page 178: ...f the head carriage unit but may be attached to the head joint and put it on a clean vinyl sheet while taking care not to contaminate it NOTE Wipe off the ink remaining on the section where the head joint was mounted with a clean lint free cloth NOTE Wrap the head joint in a clean lint free cloth to prevent ink remaining in the ink supply tubes from leaking and the machine from getting stained wit...

Page 179: ... Move the head carriage unit to the left end of its travel 12 Align the bosses on the head carriage unit with the cutouts in the engine unit and lift the head carriage unit up and off the engine unit NOTE Do not touch the print nozzles the printing ends or ink supply ports to which ink supply tubes are connected of the head carriage unit doing so will not only stain your hands with ink but also da...

Page 180: ...label that is attached to the carriage head flat cable and the machine When you remove the head carriage unit and store it separately from the machine remove the property label from the machine and store it together with the head carriage unit If you replace the head carriage unit attach the property label that comes with the new head carriage unit to the machine as shown below ...

Page 181: ...rip and PF encoder disk are free of grease If they are stained with grease replace them If you replace the head carriage unit make adjustments specified in Chapter 6 Section 6 2 When mounting the head carriage unit route the head flat cables and attach the FFC support using the following procedure See the illustration on the next page 1 Attach a piece of double sided adhesive tape which is used to...

Page 182: ...C support to the head joint sliding it along the joint s cable clamp 7 Route the head flat cable 1 as shown on page 5 38 and secure it to the lower cover with the double sided adhesive tape attached in 1 above 8 Mount the head cover ...

Page 183: ...pply tubes routed on the lower cover from the tube guides NOTE Releasing those tubes makes it easy to release the battery harness from the hook provided on the lower cover since the battery harness is routed beneath those tubes See Section 5 1 17 Routing D 3 Release the battery harness from the hook and remove the backup battery ...

Page 184: ...5 46 Confidential Reassembling Notes Route the battery harness MFC620CN FAX2440C and large volume ink cartridge harness FAX2440C beneath the ink supply tubes as shown below ...

Page 185: ...k cartridge base up and out of the lower cover NOTE Inside the ink cartridge base is an ink absorber foam that may be stained with ink If it is excessively stained replace the ink refill ASSY 3 Disconnect the ink cartridge purge cam switch harness from the main PCB and the ink cartridge PCB 4 FAX2440C Disconnect the large volume ink cartridge sensor harness from the ink cartridge PCB and remove th...

Page 186: ...ection of the harnesses and flat cables by tightening of screws Observing this sequence prevents harnesses and flat cables from getting crushed or damaged by screws or screwdrivers The following procedure is for the MFC620CN MFC425CN 420CN 410CN FAX2440C and DCP315CN 310CN 120C In the MFC215C 210C and DCP117C 115C 110C the number of screws and the shapes of the main PCB and its shield differ 1 Rem...

Page 187: ...les from the main PCB CAUTION Do not remove the screws from the main PCB before disconnecting harnesses and flat cables MFC620CN 420CN 410CN FAX2440C and DCP310CN Power supply harness 4 pin PF motor sensor PCB harness 7 pin Carriage motor harness 2 pin MJ main harness 1 2 pin Speaker harness 2 pin Head flat cable 1 17 pin Head flat cable 2 19 pin Not provided on the DCP310CN Not provided on the FA...

Page 188: ...d DCP117C 115C 110C Power supply harness 4 pin PF motor sensor PCB harness 7 pin Carriage motor harness 2 pin MJ main harness 1 2 pin Speaker harness 2 pin Head flat cable 1 17 pin Head flat cable 2 19 pin Not provided on the DCP117C 115C 110C ...

Page 189: ...in Carriage motor harness 2 pin MJ main harness 1 2 pin Speaker harness 2 pin Head flat cable 1 17 pin Head flat cable 2 19 pin 6 Remove four screws three d and one e screws from the main PCB then lift up the PCB 7 Remove screw c from the main PCB shield frame 8 Remove the main PCB film and shield frame ...

Page 190: ...ched to the solder side of the main PCB When replacing the main PCB gently remove the thermal conductor rubber from the main PCB and attach it to a new PCB For details refer to the next page NOTE Thermal conductor rubber is not attached to the DCP models NOTE Screw tightening order First tighten screws d and e and then screw c ...

Page 191: ...fcontactwith theseconnectorleads When securing the main PCB and its shield frame first tighten four screws d and e and then screw c See the previous page Before securing the main PCB shield connect the MJ line harnesses to the main PCB and route it through the SDAA enclosure as shown below If you replace the main PCB also replace the ink absorber box Otherwise drained ink may overflow after long t...

Page 192: ...ield Box MJ PCB and Power Supply PCB Not provided on the DCP315CN 310CN 120C 117C 115C 110C 1 Remove the two screws 2 Insert the tip of a flat screwdriver through square cutout x and push boss X inwards to release the MJ PS shield box ...

Page 193: ...Remove five screws c and d1 through d4 screws from the grounding terminal and power supply PCB 6 Remove screw b from the MJ PCB and take it off the lower MJ PS shield a Screw pan washer M3x8DB b and d1 through d4 Taptite cup S M3x6 Reassembling Notes When securing the power supply PCB tighten d1 d2 d3 and d4 screws in this order ...

Page 194: ...OTE Wrap the end of the opening tube to the atmospheric air in tissue paper to prevent drained ink from leaking and the machine from getting stained with leaked ink 2 Lift the ink absorber box up and out of the lower cover NOTE Do not remove the ink absorber box unless it needs to be replaced When replacing it set a new one immediately to prevent the machine from getting stained with drained ink N...

Page 195: ...s the 2 7 8 and 3 keys to reset the purge count to zero 5 Press the 9 key twice to return to the standby state DCP315CN 310CN 120C 117C 110C 1 Press the Menu and Mono Start keys Next press the key four times to make the machine enter the maintenance mode The appears on the LCD 2 Display the equipment s log with Function code 80 by using the and Set keys as follows Press the key several times to di...

Page 196: ...1 1 After ink draining be sure to set protective cartridges instead of dummy ones Removing the engine unit 1 Lift the engine unit up and out of the lower cover NOTE When handling the engine unit hold it at the both ends with both hands taking care not to touch the PF encoder disk Do not hold it with one hand at the center particularly at the carriage rail section NOTE Do not place the engine unit ...

Page 197: ...w NOTE Take care not to let the springs bounce off Engine unit Purge lever Top of the maintenance unit Clutch gear spring shorter Clutch gear Purge lever shaft Purge lever Purge lever spring longer f e Purge cam switch Maintenance unit Purge gear Idle gears S Idle gear L Latch PF roller gear R Ribs e Taptite cup B M3x8 f Taptite cup S M3x6 Reassembling Note When setting the idle gear L back into p...

Page 198: ...ke care not to scratch or damage the encoder strip If it becomes dirty wipe it with a soft dry cloth If it is stained with ink replace it Reassembling Note Pass the CR encoder strip through the CR encoder sensor located at the back of the head carriage unit so that the marked end is to the right carriage motor side and the mark points upwards ...

Page 199: ...r 2 Press the locking arm and pull out the paper pull in gear shaft to the right 3 Remove the paper pull in roller holder Paper pull in gear shaft Engine unit Locking arm Paper pull in roller holder Paper pull in gear shaft Viewed from the bottom Paper pull in roller holder ...

Page 200: ...ease the lock arm of bushing L from the hole provided in the chassis of the engine unit and turn bushing L clockwise viewed from the right At the right end release the lock arm of bushing R from the chassis and turn it clockwise to the horizontal position then remove the paper ejection roller towards you ...

Page 201: ...l out the platen towards you CR support chassis CR guide rail Paper feed roller shaft A Edge B Slit b Platen a Reassembling Note Make sure that section a and slit b on the platen are fitted over paper feed roller shaft A and edge B respectively ...

Page 202: ...wheel holder ASSY 6 Release the two latches provided on the star wheel holder ASSY from the CR support chassis and take the ASSY out of the engine unit CR support chassis CR guide rail Star wheel holder ASSY Latches Carriage motor harness ...

Page 203: ...holder to the left and rear The four paper pressure springs also come off Engine unit Paper pressure holder Registration sensor actuator PF sensor PCB PF encoder sensor PF encoder disk Paper pressure holder Registration sensor actuator Registration sensor and its actuator PF encoder sensor Registration sensor Paper pressure springs Engine unit Latch PF sensor PCB PF encoder disk ...

Page 204: ...ssure holder and turn the registration sensor actuator in the direction of the arrow as shown below to release it Hooking the sensor actuator spring Registration sensor actuator Sensor actuator spring Registration sensor actuator Paper pressure holder Sensor actuator spring ...

Page 205: ...5 67 Confidential Removing the flushing case 9 Press the locking pawl from the bottom of the flushing case and slide the case to the right and rear ...

Page 206: ...5 68 Confidential Removing the carriage motor 10 Release the carriage motor from the engine unit by removing the two screws CR support chassis CR guide rail Screw bind M3x3 Carriage motor ...

Page 207: ... sensor PCB 12 Remove the screw from the PF sensor PCB and release the PCB from the engine unit taking care not to touch the PF encoder disk Ejection idle gear Engine unit PF motor sensor PCB harness PF sensor PCB Registration sensor Screw bind M2 6x8 PF encoder sensor PF encoder disk Paper feed roller ...

Page 208: ...ar only when it should be replaced NOTE Once removed the PF encoder disk will become unusable and a new disk will have to be put back in NOTE Remove any adhesive remaining left on the PF roller gear 14 Remove the ejection idle gear PF roller gear L Paper feed roller Engine unit PF encoder disk Ejection idle gear PF motor sensor PCB harness ...

Page 209: ...ngine unit Screw bind M3x3 Paper feed roller Paper feed motor Engine unit PF motor sensor PCB harness To the PF sensor PCB PF roller gear L Reassembling Note When attaching the PF encoder disk to the PF roller gear put on clean gloves to protect the disk surface from dust or fingerprints ...

Page 210: ...s Routing A ADF harness on the ADF unit MFC620CN 425CN 420CN DCP120C and FAX2440C Document front sensor Routing of the document front sensor harness of the ADF harness ADF unit Front Document rear sensor Routing of the document rear sensor harness of the ADF harness ...

Page 211: ...ess on the underside of the control panel ASSY MFC620CN FAX2440C Cable guides Control panel ASSY placed upside down Rib MFC425CN 420CN 410CN 215C 210C and DCP315CN 310CN 120C 117C 115C 110C Cable guides Control panel ASSY placed upside down Ribs ...

Page 212: ...5 74 Confidential Routing C Backup battery harness and ink supply tubes MFC620CN and FAX2440C ...

Page 213: ...5 75 Confidential Routing D Harnesses flat cables and ink tubes on the lower cover MFC620CN 425CN 420CN 410CN FAX2440C and DCP315CN 310CN 120C Top view ...

Page 214: ...5 76 Confidential Viewed from the left ...

Page 215: ...CB harness 7 pin CIS motor harness 4 pin Panel main harness 5 pin Power supply harness 4 pin Carriage motor harness 2 pin MJ main harness 1 2 pin MJ line harness 2 pin Speaker harness 2 pin Purge cam switch harness 2 pin Ink cartridge PCB harness 7 pin Ink cartridge purge cam switch harness 9 pin Main PCB CIS flat cable 12 pin ...

Page 216: ...d from the left MJ line harness 2 pin PF motor sensor PCB harness 7 pin Carriage motor harness 2 pin Main PCB Power supply harness 4 pin Panel main harness CIS motor harness 4 pin MJ main harness 1 2 pin Speaker harness 2 pin ...

Page 217: ...C SDAA enclosure Main PCB MJ line harness Speaker harness MJ main harness CIS motor harness and Panel main harness Routing F Power cord MJ main harness and MJ line harness in the MJ PS shield box Not provided in the DCP315C 310CN 120C 117C 115C 110C Power supply shield MJ main harness MJ line harness Power cord MJ PS shield box Power supply PCB ...

Page 218: ...ype Manufacturer Lubrication points Lubricant amount Molykote EM 60L Dow Corning Head carriage unit 3 mm dia ball Molykote EM 30LG Dow Corning Document pull in roller Document separation roller 4 mm dia ball Head carriage unit Apply a 3 mm dia ball of grease Molykote EM 60L to each of the following lubrication points ...

Page 219: ...5 81 Confidential Document pull in roller and document separation roller Apply a 4 mm dia ball of grease Molykote EM 30LG to each of the following lubrication points ...

Page 220: ...Confidential CHAPTER 6 ADJUSTMENTS AND UPDATING OF SETTINGS REQUIRED AFTER PARTS REPLACEMENT ...

Page 221: ...6 12 5 Update the paper feeding correction value 6 14 6 Align vertical print lines 6 17 7 Margin adjustment in near edge printing 6 19 8 Print out a test pattern 6 22 9 Writing the firmware to the machine Required for the MFC210C U S A Canadian models 6 22 10 Switch back to standby 6 23 11 Replace the ink cartridges with protective ones 6 23 6 3 IF YOU REPLACE THE MAIN PCB 6 24 1 Load the full mai...

Page 222: ...nadian models 6 28 13 Switch back to standby Required for the MFC620CN 425CN 420CN 410CN 6 28 6 4 IF YOU REPLACE THE INK ABSORBER BOX 6 29 Reset the purge counter to zero with the following procedure 6 29 6 5 IF YOU REPLACE THE CONTROL PANEL PCB MODELS WITH BACKLIGHTS 6 30 Adjust the light intensity of the backlight 6 30 6 6 IF YOU REPLACE THE SCANNER UNIT 6 30 Input the type of the CIS Required f...

Page 223: ...ne unit Section 6 2 Main PCB Section 6 3 Ink absorber box Section 6 4 Control panel PCB for models with backlights Section 6 5 Note The full maintenance program is required for the MFC210C 210C New U S A Canadian models INCLINE PRN PFROLL PRN EDGE_CHECK PRN Head carriage unit Engine unit Section 6 2 Main PCB Section 6 3 Ink absorber box Section 6 4 Control panel PCB for models with backlights Sect...

Page 224: ...implemented by driver software If you connect any number of machines to your PC therefore the same number of virtual USB devices will be automatically configured on your PC To prevent virtual USB devices from being configured limitlessly use the unique driver installation procedure described below that enables your PC to identify terminals via a single virtual USB device NOTE Once this installatio...

Page 225: ...lowing screen appears indicating the detection of new hardware device by the system Click Next to proceed 7 Select Search for a suitable driver for my device recommended and click Next 8 Select Specify a location and click Next ...

Page 226: ...elect the folder where the copy of the BHL2 Maintenance Printer driver is located or click Browse to specify it then click OK This sample screen is captured on the Windows 2000 desktop 10 Click Next 11 To proceed click Yes ...

Page 227: ...ion of the driver installation if the machine exits the maintenance mode the Found New Hardware Wizard screen in step 6 appears again Click Cancel NOTE To check that the printer driver is successfully installed click Start Settings Printers to call up the Printers window as shown below and confirm that the BHL2 Maintenance Printer icon is displayed ...

Page 228: ...program e g 09 12 54 temporarily load the full maintenance program via the work PC to the flash ROM of the machine to be repaired NOTE After repair be sure to load the latest version of the firmware designed for the corresponding model to the machine Maintenance mode functions 01 05 09 10 11 12 13 32 53 54 55 58 59 Embedded maintenance program supports User accessible Maintenance mode functions 63...

Page 229: ...e work PC 3 While holding down the 5 key plug the machine s power cord into an electrical outlet NOTE This step is not required if the main PCB is replaced with a new one Just turning on the machine automatically switches to program loading 4 Connect the machine to the work PC using the USB cable 5 Run FILEDG32 exe in the folder created The Filedrgs window appears as shown below 6 Drag and drop th...

Page 230: ...ower cord into an electrical outlet 4 Press the Menu Set and Black Start Mono Start keys Next press the key four times to make the machine enter the maintenance mode TIP Models equipped with numerical keypads can enter the maintenance mode in the same way as conventional models that is by pressing the Menu Set 2 8 6 and 4 keys in this sequence 5 Connect the machine to the PC using the USB cable 6 ...

Page 231: ...t number assigned to the BHL2 Maintenance Printer To confirm the port number follow the instructions below Click Start Settings Printers The Printers window appears as shown below Right click the BHL2 Maintenance Printer icon Click Properties ...

Page 232: ... in Chapter 8 Section 8 5 16 MFC620CN 425CN 420CN 410CN 215C 210C and FAX2440C Press the 6 and 8 keys in this order Then press the 2 5 8 0 keys in this order DCP315CN 310CN 120C 115C 117C 110C Enter 6 8 2 5 8 and 0 by using the and Set keys To enter a numerical code on models having no numerical keypad press the key several times to display the numerical code to be entered and then press the Set k...

Page 233: ...d the new print head with fresh ink DCP315CN 310CN 120C 115C 117C 110C 1 Open the scanner unit scanner cover set new ink cartridges into the ink refill ASSY and close the scanner unit 2 Carry out Initial purge with Function code 76 using the steps below See Chapter 8 Section 8 5 20 Enter 7 and 6 by using the and Set keys The machine displays CLEANING ALL on the LCD and enters the purge mode Enter ...

Page 234: ...ow appears as shown below 2 Drag and drop the INCLINE PRN icon onto the BHL2 Maintenance Printer icon in the Filedrgs window shown above The Incline Adjust test chart will be printed out 3 Check the printed test patterns and select the one that is the least uneven print Make a note of that pattern number Head Positioning Test Pattern ...

Page 235: ...he key several times to display the numerical code to be entered and then press the Set key Repeat this operation for each numerical code For details refer to Chapter 8 Section 8 5 13 Travel Check of the Head Carriage Unit and Initial Setup Mode 5 Turn the head skew adjuster knob by the number of divisions specified by the pattern number you recorded in step 3 using a spanner If pattern 1 is the l...

Page 236: ...d FAX2440C Press the 5 and 8 keys on the machine DCP315CN 310CN 120C 115C 117C 110C Enter 5 and 8 by using the and Set keys on the machine To enter a numerical code on models having no numerical keypad press the key several times to display the numerical code to be entered and then press the Set key Repeat this operation for each numerical code The 1 PF 2 EXIT appears on the LCD 4 MFC620CN 425CN 4...

Page 237: ...espectively and then press the Set key Repeat this operation for each symbol or numerical code The machine automatically returns to the initial stage of the maintenance mode 7 MFC620CN 425CN 420CN 410CN 215C 210C and FAX2440C Press the 5 and 8 keys on the machine DCP315CN 310CN 120C 115C 117C 110C Enter 5 and 8 by using the and Set keys on the machine To enter a numerical code on models having no ...

Page 238: ...6 16 Confidential Paper Feeding Check Patterns for the Paper Feed Roller and Paper Ejection Roller A B ...

Page 239: ...s vertically aligned lines as given on the next page The 600DPI NO 1 8 appears on the LCD 2 Check the printed vertical alignment check patterns for the 600 dpi and find which number line shows full alignment MFC620CN 425CN 420CN 410CN 215C 210C and FAX2440C If the line is other than No 5 enter that line number by using the numerical keys DCP315CN 310CN 120C 115C 117C 110C If the line is other than...

Page 240: ...6 18 Confidential Vertical Alignment Check Patterns ...

Page 241: ...adjustment is required 4 MFC620CN 425CN 420CN 410CN 215C 210C and FAX2440C If either margin is out of the specified range press the 6 key twice on the machine DCP315CN 310CN 120C 115C 117C 110C If either margin is out of the specified range enter 6 twice by using the and Set keys on the machine To enter a numerical code on models having no numerical keypad press the key several times to display th...

Page 242: ...umerical keypad press the key several times to display the numerical code to be entered and then press the Set key Repeat this operation for each numerical code 7 Upon completion of the entry the machine automatically returns to the initial stage of the maintenance mode Go back to step 2 and print out the margin check pattern again 8 Measure the left and right margins on the printout If both margi...

Page 243: ...6 21 Confidential Margin Check Pattern ...

Page 244: ...Canadian models 1 On the machine press the 9 key twice to exit from the maintenance mode 2 After the head carriage unit returns to the home position unplug the machine s power cord from the electrical outlet 3 While holding down the 5 key plug the power cord of the machine into an electrical outlet 4 On the PC run FILEDG32 exe in the folder created in Section 6 1 1 The Filedrgs window appears as s...

Page 245: ...s the 9 key twice to return to the standby state DCP315C 310CN 120C 115C 117C 110C After completion of the adjustment disconnect the USB cable and then enter 9 twice by using the and Set keys To enter a numerical code on models having no numerical keypad press the key several times to display the numerical code to be entered and then press the Set key Repeat this operation for each numerical code ...

Page 246: ... log sheet as well as leaving a comment that the log information stored in the EEPROM is different from the actual record 2 Press the Black Start key several times until the purge count appears on the LCD 3 Press the 2 7 8 and 3 keys in this order to reset the purge count to zero 4 Press the Stop Exit key to return to the initial stage of the maintenance mode 5 Press the 9 key twice to exit from t...

Page 247: ...e head property information NOTE Make sure that the BHL2 Maintenance Printer driver has been installed to your PC To do it click Start Settings Printers to call up the Printers window and confirm that the BHL2 Maintenance Printer icon shown on the sample window on page 6 12 is displayed If the driver has not been installed install it referring to Section 6 1 2 1 Make sure that your PC is turned of...

Page 248: ...ort number assigned to the BHL2 Maintenance Printer driver To confirm the port number follow the instructions below Click Start Settings Printers The Printers window appears as shown below Right click the BHL2 Maintenance Printer driver icon ...

Page 249: ...ed in Port on the BrUsbSn screen page 6 25 6 In the Serial No BRO box on the BrUsbSn screen page 6 25 type the 9 digit serial number e g M2J012345 printed on the nameplate labeled to the machine as an ID code 7 In the Head Info box type 12 digits e g 776601D00009 out of the 13 digit property code enclosed with asterisks e g J776601D00009 which is printed on the bar code label attached to the head ...

Page 250: ... using the and Set keys and the head property code appears on the LCD Check that the displayed code is that string entered in step 7 To enter a numerical code on models having no numerical keypad press the key several times to display the numerical code to be entered and then press the Set key Repeat this operation for each numerical code 9 If both are OK proceed to 8 below If something wrong is d...

Page 251: ... maintenance mode 6 Press the 9 key twice to exit from the maintenance mode DCP315C 310CN 120C 115C 117C 110C 1 Press the Menu and Mono Start keys Next press the key four times to make the machine enter the maintenance mode 2 Enter 8 and 0 by using the and Set keys To enter a numerical code on models having no numerical keypad press the key several times to display the numerical code to be entered...

Page 252: ...IF YOU REPLACE THE SCANNER UNIT Reset the type of scanner unit Input the type of the CIS Required for the MFC620CN 425CN 420CN 215C DCP315CN 120C 117C 115C and MFC210C U S A Require only for the models with a character Z written on the Rating Label affixed to the back of the machine Please reffer to the illustration on the right Refer to Chapter 8 Section 8 5 12 ...

Page 253: ...Confidential CHAPTER 7 CLEANING ...

Page 254: ...ures not covered by the User s Manual Before starting any repair work clean the machine as it may solve the problem concerned CONTENTS 7 1 CLEANING THE MAINTENANCE UNIT 7 1 For the cleaning procedures of the head carriage unit scanner and platen refer to the User s Guide ...

Page 255: ...s a head cleaner stick provided as a spare part NOTE Do not use a cotton swab that may leave lint on the cleaned sections Lint left on the maintenance unit will affect the print performance NOTE Use a new Rubycel stick and do not use the used one for any other maintenance units NOTE During the cleaning jobs take care not to touch the head caps or wiper directly by hand or scratch their surfaces Do...

Page 256: ...Confidential CHAPTER 8 MAINTENANCE MODE ...

Page 257: ...NTENANCE MODE FUNCTIONS 8 7 8 5 1 EEPROM Parameter Initialization Function code 01 91 8 7 8 5 2 Printout of Scanning Compensation Data Function code 05 8 8 8 5 3 Test Pattern Function code 09 8 10 8 5 4 Firmware Switch Setting and Printout Function codes 10 and 11 8 12 8 5 5 Operational Check of LCD Function code 12 8 17 8 5 6 Operational Check of Control Panel PCB Function code 13 8 19 8 5 7 Sens...

Page 258: ...ation Function code 76 8 45 8 5 21 Display of the Equipment s Log Function code 80 8 48 8 5 22 Equipment Error Code Indication Function code 82 8 51 8 5 23 Output of Transmission Log to the Telephone Line Function code 87 Not applicable to DCP315CN 310CN 120C 117C 115C 110C 8 51 8 5 24 Cancellation of the Pin TX Lock Mode Not applicable to U S A models 8 52 ...

Page 259: ... 09 10 11 12 13 32 53 54 55 58 59 Embedded maintenance program supports User accessible Maintenance mode functions 63 65 66 68 69 74 76 80 82 87 91 99 Embedded maintenance program supports User accessible 2 Loading the full maintenance program temporarily NOTE Before proceeding the program loading procedure install the printer driver to the work PC Refer to Appendix 2 NOTE The full maintenance pro...

Page 260: ...w shown above When the work PC starts loading the full maintenance program to the flash ROM of the machine the machine beeps intermittently Loading terminates in approx one minute 3 Loading the latest version of the firmware designed for the FAX model If the full maintenance program has been installed onto the machine you need to load the latest version of the firmware designed for that FAX model ...

Page 261: ... mode functions listed in Section 8 3 enter the corresponding 2 digit function code with the numerical keys on the control panel The details of each maintenance mode function are described in Section 8 5 NOTES MFC620CN 425CN 420CN 410CN 215C 210C and FAX2440C To exit from the maintenance mode and switch to standby press the 9 key twice in the initial stage of the maintenance mode DCP315CN 310CN 12...

Page 262: ...aper Feeding Correction Value 8 5 11 8 27 59 CIS Travel Check CIS Change 8 5 12 8 31 63 Travel Check of Head Carriage Unit and Initial Setup Mode 8 5 13 8 33 65 Alignment of Vertical Print Lines in Monochrome 8 5 14 8 34 66 Margin Adjustment in Near edge Printing 8 5 15 8 37 68 Updating of Property Data 8 5 16 8 40 69 Initial Adjustment of PWM Value Aging of the Head Carriage Unit 8 5 17 8 42 74 E...

Page 263: ...truct end users to follow the procedure given below MFC620CN 425CN 420CN 410CN 215C 210C and FAX2440C 1 Press the Menu Set Black Start Menu Set and Black Start keys in this order TIP For the FAX models equipped with numerical keypads you may press the Menu Set Black Start and 0 keys instead in the same way as conventional models The MAINTENANCE 10 appears on the LCD 2 To access function code 10 pr...

Page 264: ...ired code appears Then press the Set key For function code 10 access the desired firmware switch according to the operating procedure described in Appendix 4 3 To make the machine return to the standby state press the Stop Exit key When each of the user accessible functions is completed the machine automatically returns to the standby state DCP315CN 310CN 120C 117C 115C 110C Black Start key Stop E...

Page 265: ...that the first digit of the 4 digit code will be initialized to 0 If the code is 1001 for example it will be initialized to 0001 Not provided in the DCP315CN 310CN 120C 117C 115C 110C NOTE If you replace the main PCB with the one used for any other machine carry out this procedure and then customize the EEPROM maintenance mode function code 74 in Section 8 5 18 Operating Procedure 1 MFC620CN 425CN...

Page 266: ...maintenance mode DCP315CN 310CN 120C 117C 115C 110C Enter 0 and 5 by using the and Set keys To enter a numerical code on models having no numerical keypad press the key several times to display the numerical code to be entered and then press the Set key Repeat this operation for each numerical code The PRINT will appear on the LCD 2 The machine prints out the scanning compensation data list contai...

Page 267: ...8 9 Confidential Scanning Compensation Data List a b c d e f i ...

Page 268: ...to check for print quality Operating Procedure MFC620CN 425CN 420CN 410CN 215C 210C and FAX2440C Press the 0 and 9 keys in this order in the initial stage of the maintenance mode DCP315CN 310CN 120C 117C 115C 110C Enter 0 and 9 by using the and Set keys To enter a numerical code on models having no numerical keypad press the key several times to display the numerical code to be entered and then pr...

Page 269: ... other models it may differ from the text part Check that the dotted line forming the four color blocks are all visible with no gaps If OK select Yes at the control panel If gaps are visible select No at the control panel to start the cleaning process and follow the prompts at the LCD Test Pattern ...

Page 270: ...X mode setting WSW04 TRANSFER facility setting WSW05 1st dial tone and busy tone detection WSW06 Pause key setting and 2nd dial tone detection WSW07 Dial tone setting 1 WSW08 Dial tone setting 2 WSW09 Protocol definition 1 WSW10 Protocol definition 2 WSW11 Busy tone setting WSW12 Signal detection condition setting WSW13 Modem setting WSW14 AUTO ANS facility setting WSW15 REDIAL facility setting WS...

Page 271: ...d becomes ready to accept a firmware switch number 2 Enter the desired number from the firmware switch numbers 01 through 51 The following appears on the LCD Selector 1 Selector 8 WSWXX 0 0 0 0 0 0 0 0 3 Use the right and left arrow keys to move the cursor to the selector position to be modified 4 Enter the desired number using the 0 and 1 keys 5 Press the Menu Set key This operation saves the new...

Page 272: ...on to move the cursor to the selector position to be modified 4 Enter 1 and 0 by using the and Set keys 5 Press the Set key This operation saves the newly entered selector values onto the EEPROM and readies the machine for accepting a firmware switch number 6 Repeat steps 2 through 5 until the modification for the desired firmware switches is completed 7 Press the Stop Exit key to return the machi...

Page 273: ... DCP315CN 310CN 120C 117C 115C 110C Enter 1 twice by using the and Set keys To enter a numerical code on models having no numerical keypad press the key several times to display the numerical code to be entered and then press the Set key Repeat this operation for each numerical code The PRINTING will appear on the LCD 2 The machine prints out the configuration list as shown in the figure below 3 U...

Page 274: ...8 16 Confidential Configuration List ...

Page 275: ...nitial stage of the maintenance mode by using the and Set keys The LCD shows the screen given at right 2 Press the Black Start Mono Start key Each time you press the Black Start Mono Start key the LCD cycles through the displays shown at right 3 Press the Stop Exit key in any process of the above display cycle The machine beeps for one second and returns to the initial stage of the maintenance mod...

Page 276: ...o decrease it press the key DCP315CN 310CN Enter or by using the and Set keys NOTE The light intensity can be adjusted to five levels 3 Press the Black Start Mono Start key 5 4 3 2 1 4 No key operation for one minute returns the machine to the initial stage of the maintenance mode To enter a numerical code on models having no numerical keypad press the key several times to display the numerical co...

Page 277: ...ach numerical code The 00 will appear on the LCD 2 Press the keys in the order designated in the illustration shown below The LCD shows the corresponding number in decimal notation each time a key is pressed Check that the displayed number is correct by referring to the illustration below If a key is pressed out of order the machine beeps and displays the INVALID OPERATE on the LCD To return to th...

Page 278: ...11 6 12 13 14 21 7 15 16 17 22 18 19 20 23 26 25 24 8 9 27 28 29 30 FAX2440C 1 2 3 4 6 5 7 11 12 13 8 14 15 16 23 9 17 18 19 24 10 20 21 22 25 28 29 30 26 27 31 32 33 34 36 35 DCP315CN 310CN 120C 117C 115C 110C 1 2 3 4 6 5 7 11 12 13 8 14 15 9 10 Key Entry Order 2 ...

Page 279: ...s and FAX2440C Large volume ink cartridge sensor FAX2440C Operating Procedure 1 MFC620CN 425CN 420CN 410CN 215C 210C and FAX2440C Press the 3 and 2 keys in this order in the initial stage of the maintenance mode DCP315CN 310CN 120C 117C 115C 110C Enter 3 and 2 in the initial stage of the maintenance mode by using the and Set keys To enter a numerical code on models having no numerical keypad press...

Page 280: ...n ink cartridge sensor Cyan ink cartridge loaded Cyan ink present IM Magenta ink cartridge sensor Magenta ink cartridge loaded Magenta ink present VT Head driver chip temperature sensor Driver chip temperature within the allowable range HK Hook switch On hook state LK Large volume ink cartridge sensor Large volume ink cartridge loaded MFC620CN 425CN 420CN DCP120C and FAX2440C MFC620CN 620CN New U ...

Page 281: ... the 1 key The 1 NO OF JOBS appears on the LCD Press the Menu Set key and the number of received files appears just as NO OF JOBS 10 3 To transfer the activity report only press the 2 key The 2 ACTIVITY appears To transfer received files together with the activity report press the 3 key The 3 DOCUMENTS appears Note that if there is no received file the NO DOCUMENTS appears 4 To transfer the commun...

Page 282: ...Station ID registered in the sender equipment FAX number of the sender equipment Telephone number of the sender equipment Transfer start date End page sample Job number Total number of pages transferred Station ID registered in the sender equipment FAX number of the sender equipment Telephone number of the sender equipment Error codes ...

Page 283: ...s You can adjust the correction value to 11 levels from 5 to 5 mm 4 To increase the correction value press the left arrow key to decrease it press the right arrow key If you press the Stop Exit key the machine returns to the initial stage of the maintenance mode without making change of the correction value 5 Press the Menu Set key The ACCEPTED appears on the LCD After one second the machine retur...

Page 284: ...0C Enter 5 twice in the initial stage of the maintenance mode by using the and Set keys To enter a numerical code on models having no numerical keypad press the key several times to display the numerical code to be entered and then press the Set key Repeat this operation for each numerical code The SCANNER AREA SET will appear on the LCD The machine automatically obtains white level data 2 If this...

Page 285: ... correction value stored in the EEPROM on the main PCB If you replace the engine unit paper ejection roller or head carriage unit you need to update the paper feeding correction value according to the procedure given here Operating Procedure 1 Switch on your PC 2 Place the machine in the maintenance mode See Section 8 2 3 Connect the machine to your PC using the USB cable 4 Run FILEDG32 exe in the...

Page 286: ...the right of check pattern 8 regard it as 8 In this case you need to check whether the paper feed roller and head carriage unit are set into place 9 Enter the number of the least uneven check pattern found in step 7 MFC620CN 425CN 420CN 410CN 215C 210C and FAX2440C For example if the number of the least uneven check pattern is 4 press the and 4 keys if 4 press the and 4 keys To enter use the key t...

Page 287: ...er ejection roller adjustment enter 2 by using the and Set keys The EXIT ADJ NO 0 appears on the LCD 12 Check the PF adjust check patterns B on page 8 30 and select the one that is the least uneven print Make a note of that pattern number 13 Enter the number of the least uneven check pattern found in step 11 The machine automatically returns to the initial stage of the maintenance mode ...

Page 288: ...8 30 Confidential Paper Feeding Check Pattern for the Paper Feed Roller and Paper Ejection Roller A B ...

Page 289: ...CHG appears on the LCD This menu is for checking scanning clocks at the factory Skip this menu and call up the CIS travel check menu by performing steps 2 through 4 2 Press the 1 key Pressing the 1 key requires the Menu Set key to be pressed three times to call up the CIS travel check menu pressing the 2 key requires it more than three times The LED PWM appears 3 Press the Menu Set key The G PULSE...

Page 290: ...reference film position or the scanning start position respectively 6 To stop the CIS unit press the Stop Exit key The machine returns to the initial stage of the maintenance mode When exchanging the scanner cover MFC620CN 425CN 420CN 215C 210C USA CANADA models only and FAX2240C DCP315CN 120C 117C 115C 110C When replacing the scanner cover please refer to the Reassembling Notes of Section 5 1 4 S...

Page 291: ...he Equipment s Log to zero If you disable the initial setup mode the machine displays the NOT INIT on the LCD and returns to the initial stage of the maintenance mode DCP315CN 310CN 120C 117C 115C 110C 1 Enter 6 and 3 in the initial stage of the maintenance mode by using the and Set keys To enter a numerical code on models having no numerical keypad press the key several times to display the numer...

Page 292: ... keys To enter a numerical code on models having no numerical keypad press the key several times to display the numerical code to be entered and then press the Set key Repeat this operation for each numerical code The machine displays the MAINTENANCE 65 on the LCD and prints two sheets of check patterns as shown on page 8 36 On the 1st sheet two sets of vertical alignment check patterns in monochr...

Page 293: ...d perform the same operation as in step 2 The machine automatically returns to the initial stage of the maintenance mode NOTE If 1 or 8 block is fully aligned so that you press the 1 or 8 key or you enter 1 or 8 in the above procedure then go back to step 1 to confirm that 5 block becomes aligned ...

Page 294: ...8 36 Confidential 1st sheet 2nd sheet Vertical Alignment Check Patterns ...

Page 295: ...nnect the machine to your PC using the USB cable 4 On the PC run FILEDG32 exe in the folder created in Section 6 1 1 The Filedrgs window appears as shown below 5 Drag and drop the EDGE_CHECK PRN onto the BHL2 Maintenance Printer icon in the Filedrgs window shown above The machine displays the RECEIVING DATA on the LCD and prints out the margin check pattern see page 8 39 for a sample printout 6 Me...

Page 296: ...by using the and Set keys 9 Enter the measured value in units of 0 1 mm multiplied by 10 Example Left 10 Right 13 MFC620CN 425CN 420CN 410CN 215C 210Cand FAX2440C In this example press 1 0 Menu Set 1 3 and Menu Set keys DCP315CN 310CN 120C 117C 115C 110C In this example enter 1 0 1 and 3 by using the and Set keys To enter a numerical code on models having no numerical keypad press the key several ...

Page 297: ...8 39 Confidential Margin Check Pattern ...

Page 298: ...410CN 215C 210C and FAX2440C Press the 6 and 8 keys in this order in the initial stage of the maintenance mode DCP315CN 310CN 120C 117C 115C 110C Enter 6 and 8 in the initial stage of the maintenance mode by using the and Set keys To enter a numerical code on models having no numerical keypad press the key several times to display the numerical code to be entered and then press the Set key Repeat ...

Page 299: ...CEPTED on the LCD and writes the entered property code into the EEPROM Then it returns to the initial stage of the maintenance mode NOTE If the entered data contains any checksum error the machine beeps shows the INPUT ERROR and then returns to the ready to enter state Go back to step 3 ...

Page 300: ...N 215C 210C and FAX2440C Press the 6 and 9 keys in this order in the initial stage of the maintenance mode DCP315CN 310CN 120C 117C 115C 110C Enter 6 and 9 in the initial stage of the maintenance mode by using and Set keys To enter a numerical code on models having no numerical keypad press the key several times to display the numerical code to be entered and then press the Set key Repeat this ope...

Page 301: ...al code to be entered and then press the Set key Repeat this operation for each numerical code The current customizing code e g 0001 in the case of MFC210C U S A model appears 2 Enter the desired customizing code e g 0002 in the case of MFC210C Canadian model MFC620CN 425CN 420CN 410CN 215C 210C and FAX2440C To enter letters A through F press the 1 through 6 keys while holding down the key respect...

Page 302: ... LCD DCP315CN 310CN 120C 117C 115C 110C Enter 7 and 5 in the initial stage of the maintenance mode by using key and Set keys To enter a numerical code on models having no numerical keypad press the key several times to display the numerical code to be entered and then press the Set key Repeat this operation for each numerical code The head carriage unit is to be moved to the center of the machine ...

Page 303: ... maintenance mode by using and Set keys To enter a numerical code on models having no numerical keypad press the key several times to display the numerical code to be entered and then press the Set key Repeat this operation for each numerical code The machine displays the CLEANING ALL on the LCD and enters the purge mode 2 MFC620CN 425CN 420CN 410CN 215C 210C and FAX2440C Press the or key to selec...

Page 304: ...7 Color 420 4 key Reset purge This purge operation removes any bubbles that have accumulated in the ink supply tubes Black 0 55 mL Color 0 4 mL Black 28 Color 63 5 key Engine setup purge This purge operation refills the ink supply tubes with ink when there is no ink in those tubes Black 3 93 mL Color 2 76 mL Black 202 Color 443 6 key Cartridge replacement purge This purge operation must follow ink...

Page 305: ...e same way as conventional models that is by pressing the Menu Set 2 8 6 and 4 keys in this sequence 2 Press the 8 and 0 keys in this order in the initial stage of the maintenance mode to call up the machine s log information Function code 80 Refer to Chapter 8 Section 8 5 20 3 Press the Black Start key several times until the purge count or flushing count appears on the LCD 4 Press the 2 7 8 and ...

Page 306: ...been jetted out from each of the ink cartridges 1 after the ink cartridge sensor detects near empty 16th Total ink drop count indicating how many droplets the machine has been jetted out from each of the ink cartridges 1 since produced 17th Ink cartridge change count indicating how many times ink cartridge replacement has been made for each color 1 18th Jam count indicating how many times a paper ...

Page 307: ...me the key is pressed one of the following log information items appears on the LCD in the order given below 10th Head property code 14th Ink drop count indicating how many droplets have been jetted out from each of the ink cartridges 1 15th Ink drop count after near empty indicating how many droplets have been jetted out from each of the ink cartridges 1 after the ink cartridge sensor detects nea...

Page 308: ... press the Mono Start key the screen goes back to the calendar clock in step 1 above 3 To stop this operation and return to the machine to the initial stage of the maintenance mode press the Stop Exit key 1 To check each of the four ink cartridges press the Set key Pressing the key cycles through black yellow cyan and magenta 2 When a machine error code is displayed pressing the Set key cycles thr...

Page 309: ...ut of Transmission Log to the Telephone Line Function code 87 Not applicable to DCP315CN 310CN 120C 117C 115C 110C Function This function outputs the transmission log that the machine has stored about the latest transmission to the telephone line It allows the service personnel to receive the transmission log of the user s machine at a remote location and use it for analyzing problems arising in t...

Page 310: ... TX lock mode so as not to exit from the mode NOTE Carrying out this procedure will lose passwords previously entered but retain FAX messages received in the Pin TX lock mode Operating Procedure 1 When the PIN TX LOCK is displayed on the LCD press the Menu Set and keys at the same time Within two seconds start to press the 2 7 9 0 and 0 keys The Pin TX lock mode will be canceled and the machine re...

Page 311: ...Confidential CHAPTER 9 ERROR INDICATION AND TROUBLESHOOTING ...

Page 312: ...essages appearing on the LCD 9 1 2 Error codes contained in MACHINE ERROR X X messages 9 3 9 1 2 Communications Errors 9 17 9 2 TROUBLESHOOTING 9 24 9 2 1 Introduction 9 24 9 2 2 Precautions 9 24 9 2 3 Checking prior to Troubleshooting 9 24 9 2 4 Troubleshooting based on problem type 9 26 1 Control panel problems 9 26 2 Telephone problems 9 26 3 Communications problems 9 27 4 Paper document feedin...

Page 313: ...m Applicable to models with ADF units 9 39 2 Scanner mechanism 9 40 3 Head carriage unit drive and purge mechanisms 9 41 4 Print head mechanism 9 42 5 ASF mechanism 9 43 6 Paper feeding mechanism 9 43 7 Speaker 9 43 8 Control panel 9 44 9 PCBs 9 44 10 Adjustments data in the memories 9 45 ...

Page 314: ...e 8 and 2 keys Following the MACHINE ERROR one of the error codes listed in 2 will appear on the LCD 1 Error messages appearing on the LCD Messages on the LCD Probable Cause Comm Error Poor phone line quality caused a communication error Connection Fail You tried to poll a machine that is not in Polled Waiting mode This message does not appear on the MFC210C Cover is Open The scanner cover is not ...

Page 315: ...hite If the sending machine has the ability to convert it the color fax will be received into memory as a black and white fax No Cartridge This message appears when the power is first turned on by the user after purchase After that it no longer appears No File The media card in the media drive does not contain a JPG file No Paper Fed The machine is out of paper The paper is jammed in the machine N...

Page 316: ...idge is not set into place 26 Black ink 27 Yellow ink 28 Cyan ink 29 Magenta ink Reload ink cartridges referring to the Owner s Manual Ink cartridge PCB defective Replace the ink refill ASSY 26 27 28 29 Cannot detect ink cartridges Main PCB defective Replace the main PCB 2A 2F Not used Any obstacles on the travel path of the head carriage unit Clean the CR guide rail and CR support chassis Carriag...

Page 317: ...incorrect in the EEPROM Enter the correct parameter values Head carriage unit broken Replace the head carriage unit Head flat cables and carriage head flat cable not connected correctly Correct those flat cables Head flat cables broken Replace the carriage PCB Carriage head flat cable broken Replace the head carriage unit 44 The temperature of the print head driver has risen abnormally The head dr...

Page 318: ...Replace the power supply PCB Switching arm assembly not engaged correctly If the switching arm does not move smoothly clean it Ink cartridge purge switch harness not connected correctly Correct the connection Purge cam switch broken Replace the purge cam switch Gear s on the maintenance unit broken Replace the maintenance unit Paper feed motor broken Replace the paper feed motor 50 51 The purge ca...

Page 319: ...rn to the home position capping position Power supply PCB defective Replace the power supply PCB 58 59 Not used 5A The purge cam stops abnormally when it is in operation 5B The pump stops abnormally during air ventilation 5C The pump stops abnormally during purging operation Purge cam gear broken Abnormal load applied to the purge cam PF encoder disk being in contact with the upper cover and defor...

Page 320: ...has been expired Replace the head carriage unit No head property data has been entered Enter the head property data 7E No head parameters stored in the EEPROM This code may appear only in the maintenance mode Main PCB defective Replace the main PCB 7F Print engine error Not used Paper smaller than the specified size loaded in the paper tray Load the correct size of paper Platen stained Clean the p...

Page 321: ...ctly in the paper tray Reload paper Head flat cable connection failure Insert the head flat cables correctly Paper width sensor defective Replace the carriage PCB ASSY 82 Recording paper jam in paper pull in operation The paper width sensor fails to detect the leading edge of paper Main PCB defective Replace the main PCB Paper is not correctly set in the paper tray Reload paper Separation pad dama...

Page 322: ...roken Replace the PF sensor PCB 84 Recording paper jam The registration sensor stays ON after completion of paper ejection operation Main PCB defective Replace the main PCB 85 86 Not used Abnormal load applied to the paper feed roller Check the PF roller gear and its related gears PF encoder disk stained or scratched Replace the PF encoder disk PF encoder sensor defective Replace the PF sensor PCB...

Page 323: ...eplace the paper tray Paper pull in roller holder defective Replace the paper pull in roller holder Purge lever at the right end of the paper feed roller shaft not slid smoothly Clean the purge lever Any one of the gears at the both side of the paper feed roller shaft are damaged Replace the paper feed roller ASSY with a normal part Paper feed motor broken Replace the paper feed motor ASSY 88 Reco...

Page 324: ...he PF related gear s PF encoder disk stained or scratched Replace the PF encoder disk PF encoder sensor defective Replace the PF sensor PCB Paper feed motor defective Replace the paper feed motor 8B The paper feed motor stops suddenly Main PCB defective Replace the main PCB 8C Not used PF encoder disk stained or scratched Replace the PF encoder disk PF encoder disk dislocated Replace the PF encode...

Page 325: ...over scanner unit opened Control panel PCB defective Replace the control panel PCB Document jam Remove the jammed document Document rear sensor actuator caught on the surrounding parts Correct the surrounding parts on which the actuator caught A2 Document length exceeding the scan limitation During scanning 90 cm or longer of a document is detected During document feeding or ejecting 400 cm or lon...

Page 326: ...the ROM data Set up the CIS by Function code 59 A8 AB Not used CIS defective Replace the scanner cover scanner unit AC Less than 50 faulty of white level data Not used Main PCB defective Replace the main PCB AD AE Not used CIS flat cable broken or not connected Correct the cable connection Replace the scanner cover scanner unit CIS motor harness not connected properly Correct the harness connectio...

Page 327: ...unit Replace the scanner cover scanner unit B5 Horizontal scanning edge reduction detection error in scanning area setting Not used B6 Horizontal scanning edge enlargement detection error in scanning area setting Not used B7 A D converter reference voltage error at High level Not used Main PCB defective Replace the main PCB B8 A D converter reference voltage error at Low level Not used Main PCB de...

Page 328: ...ce the scanner cover scanner unit BF CF Not used D0 DF Modem error Main PCB defective Replace the main PCB E0 E3 Not used The paper tray cannot feed paper Replace the paper tray Registration sensor actuator unhooked Set the registration sensor actuator into place Main PCB defective Replace the main PCB E4 Out of recording paper Not used Clutch gear not switched between the idle gear L and purge ge...

Page 329: ...n PCB EB ED Not used EE Playback IC error Main PCB defective Replace the main PCB EF F2 Not used F3 F5 Internal software error Main PCB defective Replace the main PCB F4 Not used F6 PC interface error Main PCB defective Replace the main PCB F7 Nor used F8 Battery harness connection failure Only in the Maintenance Mode Battery harness not inserted correctly Correct the connection F9 FE Not used FF ...

Page 330: ...If a communications error occurs the machine emits an audible alarm intermittent beeping for approximately 4 seconds displays the corresponding error message and prints out the transmission verification report if the machine is in sending operation ...

Page 331: ... detected after dialing 17 07 No response from the calling station in receiving Available in German models only 2 Command reception Code 1 Code 2 Causes 20 01 Unable to detect a flag field 20 02 Carrier was OFF for 200 ms or longer 20 03 Abort detected 1 in succession for 7 bits or more 20 04 Overrun detected 20 05 A frame for 3 seconds or more received 20 06 CRC error in answerback 20 07 Error co...

Page 332: ...tion or its password switch OFF 32 11 Remote terminal not equipped with or not ready for confidential mailbox function 32 12 Remote terminal not equipped with or not ready for relay broadcasting function 32 13 No confidential mail in the remote terminal 32 14 The available memory space of the remote terminal is less than that required for reception of the confidential or relay broad casting instru...

Page 333: ...led while not ready 40 07 No document to send when polled 40 10 Nation code or manufacturer code not coincident 40 13 Polled by any other manufacturers terminal while waiting for secure polling 40 17 Invalid resolution selected 40 20 Invalid full color mode requested 5 Command reception checking the NSF and DIS after transmission of NSS and DCS Code 1 Code 2 Causes 50 01 Vertical resolution capabi...

Page 334: ...01 Password plus lower 4 digits of telephone number not coincident 63 02 Password not coincident 63 03 Polling ID not coincident 7 DCN reception Code 1 Code 2 Causes 74 DCN received 8 TCF transmission reception Code 1 Code 2 Causes 80 01 Fallback impossible ...

Page 335: ...er full during operation except receiving into memory A0 13 Decoding error continued on 500 lines A0 14 Decoding error continued for 10 seconds A0 15 Time out 13 seconds or more for one line transmission A0 16 RTC not found and carrier OFF signal detected for 6 seconds A0 17 RTC found but no command detected for 60 seconds AA 18 Receive buffer full during receiving into memory A0 19 No video data ...

Page 336: ...mission canceled due to a scanning error caused by no document or document feed problem in ADF scanning in real time transmission Establishment of FAX communication FAX communication is established when the calling station receives a DIS reception capability signal from the called station and the called station receives an NSS or DCS communications test signal from the calling station 12 Maintenan...

Page 337: ...re handling the PCBs touch a metal portion of the machine to discharge static electricity charged in your body z When repairing the PCBs handle them with extra care After repairing the defective section be sure to check again if the repaired section works correctly Also record the troubleshooting procedure so that it would be of use for future trouble occurrence 9 2 3 Checking prior to Troubleshoo...

Page 338: ... paper is not dampened Ink cartridges 1 Check that all of four ink cartridges are loaded Head carriage unit 1 Check that the carriage head flat cable is connected to the carriage PCB 2 Repeat the head purging operation several times 3 Clean the print surface of the head carriage unit Refer to the User s Guide ...

Page 339: ...ess Control panel PCB Rubber keypad Main PCB 2 Telephone problems Problem Check 1 No phone call can be made Rubber keypad Control panel PCB Main PCB MJ PCB 2 Speed dialing will not work Ordinary dialing function other than the speed and one touch dialing If it works normally check the main PCB if not refer to item 1 above 3 Dial does not switch between tone and pulse Main PCB 4 Telephone does not ...

Page 340: ...ment front sensor actuator Main PCB 2 Document not fed ADF and its related sections ADF motor and its harness Document feed rollers and their related gears Main PCB 3 Document double feeding ADF parts 4 Document jam ADF motor Document rear sensor actuator Main PCB 5 Recording paper not fed PF related gears Main PCB Paper feed motor Paper tray 6 Recording paper jam Paper feeding mechanism Check tha...

Page 341: ...of Defective Images Completely blank All black Random color Light Dark Straight vertical stripes Blurred vertical stripes White vertical streaks Ink splash Ink splash Print edges not aligned Random missing dots White horizontal streaks Stained leading edge of recording paper Overlapping lines over the whole page Separated lines over the whole page Overlapping lines at the trailing edge of the reco...

Page 342: ... printer Check the ink cartridges If any cartridges have run out of ink replace them Check the connection of the head flat cables on the main PCB If either of those cables is broken or damaged replace it Replace the main PCB Clean the head caps and wiper of the maintenance unit with a Rubycel stick For the cleaning procedure refer to Chapter 7 Section 7 1 CLEANING THE MAINTENANCE UNIT Replace the ...

Page 343: ...peration several times to remove dust or air bubbles from its nozzles If the problem persists replace the head carriage unit Check the following components Ink cartridges Head carriage unit Main PCB Power supply PCB Head property info to be installed to the main PCB from the connected PC Refer to Chapter 8 Section 8 5 16 Maintenance unit 6 Straight or blurred vertical stripes Scanner Check the fol...

Page 344: ...ns or scratches If the CR encoder strip is not hooked properly correct it Correct the positioning error of the head carriage unit Refer to Chapter 6 Section 6 2 4 9 Random missing dots Printer Perform the head purging operation several times to remove dust or air bubbles from its nozzles Check the ink cartridges If any cartridges have run out of ink replace them Check that the carriage head flat c...

Page 345: ...g paper Printer Press the Ink button to perform a head cleaning operation Check that the head carriage unit is set into place 12 Overlapping or separated lines over the whole page Adjust the paper feeding correction value of the paper feed roller Refer to Chapter 6 Section 6 2 5 13 Overlapping or separated lines at the trailing edge of the recording paper Adjust the paper feeding correction value ...

Page 346: ...t corner leading and facing towards the right Insert a Memory Stick card with the cutout corner leading and facing towards the left Memory cards Formatted Any data in the media Images stored in the media are in EXIF2 0 compliant JPEG file format having extension JPG Main PCB 2 More than one media card cannot be recognized The machine can recognize only a single media card at a time even if it has ...

Page 347: ...ial 8 Others Trouble Action to be taken 1 When the power is turned on when the power cord is plugged into an outlet the scanner makes a grating noise Check the following components Scanner cover Scanner unit Main PCB ...

Page 348: ...ited to use with the machine was used Paper with labels attached for example may leave labels inside the machine For foreign materials Fragments of paper that were left behind when previous paper jams occurred Foreign materials such as tacks have found their way into the machine Foreign materials can hinder the paper feed Problems due to machine malfunction Check Possible causes Problems that may ...

Page 349: ...es caused by lightning damaged electronic devices on the power supply PCB The head drive voltage will be too low to drive the print head Main PCB Voltage detection circuit defective The head drive voltage becomes too high or low 3 Ink related problems Problems of this nature may arise not only due to machine malfunction but also to the user s actions IMPORTANT In many cases the user fails to set i...

Page 350: ...S unit The CIS unit is weak in identifying colors The quality of print colors in copying operation will be low 4 Auto document feeder ADF malfunction Applicable to models with ADF units An ADF failure may occur not only due to machine malfunction but also to the user s actions Problems due to the user s actions Check Possible causes Problems that may result Document guides on the upper ADF chute T...

Page 351: ...he spring plates of the ADF parts are deformed Documents will stop halfway through feeding ADF The ADF parts are deformed or worn Two or more sheets of documents will be fed through at once Document rear sensor The document rear sensor is defective The document rear sensor actuator is deformed Documents will stop halfway through feeding or the machine will not be able to recognize them ...

Page 352: ...es ADF motor Document will not be able to be fed Document feed roller Documents will jam Documents will skew Documents will not be able to be fed A2 A3 Separation rubber Two or more sheets of documents will be fed at once Document front sensor actuator Document draw in operation will not start even though documents have been set A3 Document rear sensor actuator Document draw in operation will not ...

Page 353: ...ffset data level error for scanning Gain control data level error for scanning Scan area right left edge detection error Horizontal scanning edge reduction enlargement detection error in scanning area setting White black level data error Scan starting edge detection error Machine error A7 A7 B9 BB BD CIS flat cable Any of the following images may appear on the printout of sent copied or scanned da...

Page 354: ...mage may appear on the printout of sent copied or scanned data 30 31 32 33 CR encoder strip The head carriage unit will not be able to travel normally Any of the following images may appear on the printout of sent copied or scanned data 30 31 32 33 Ink cartridge PCB The INK EMPTY XXX message will appear even though there is ink Even though the ink has run out the INK EMPTY XXX message will not app...

Page 355: ...ent copied or scanned data Purge pump The purge pump will not draw out ink from the head nozzles Purge cam switch The purge cam switch will not detect the purge cam ON OFF timing 50 51 52 4 Print head mechanism Defective component Result Error codes Head carriage unit Any of the following images may appear on the printout of sent copied or scanned data ...

Page 356: ...odes Paper feed roller Paper ejection roller Any of the following images may appear on the printout of sent copied or scanned data PF encoder disk PF encoder sensor The following image may appear on the printout of sent copied or scanned data VWXYZ 7 Speaker Defective component Result Error codes Speaker No key clicks will be heard Abnormal noises will be heard from the machine The telephone will ...

Page 357: ...ing will not be possible The machine will not be able to be turned on Any of the following images may appear on the printout of sent copied or scanned data The telephone will not ring No tone will be detected The machine will not be able to switch to the external telephone MJ PCB No faxes will be able to be sent No phone calls will be able to be made The telephone will not ring No tone will be det...

Page 358: ...EPROM The print quality will deteriorate Chapter 6 Section 6 2 2 Chapter 8 Section 8 5 16 Correction of head positioning error Any of the following images may appear on the printout of sent copied or scanned data Chapter 6 Section 6 2 4 Updating of the paper feeding correction value for the paper feed roller paper ejection roller Any of the following images may appear on the printout of sent copie...

Page 359: ...ustment data setting not performed Result Refer to Error codes Alignment of vertical print lines The following image may appear on the printout of sent copied or scanned data Chapter 6 Section 6 2 6 Chapter 8 Section 8 5 14 ...

Page 360: ...10CN MFC215C 210C FAX2440C DCP315CN 310CN 120C 117C 115C 110C Appendix 1 Serial Numbering System This appendix shows the location of serial number labels put on some parts and lists the coding information pertaining to the serial numbers ...

Page 361: ... the machine itself and a property label for the head carriage unit Individual ink cartridges also have a serial number label This section lists the coding information for those serial numbers and property codes 1 Serial number label for the machine itself Location Lower cover Serial number label ...

Page 362: ...App 1 2 Confidential 2 Head property label Property label for the head carriage unit Location ...

Page 363: ...actory code Product code Production year Example 05 2005 06 2006 Production month A B C D E F G H J K L M July August September October November December Barcode January February March April May June Production date Example 11 11th 20 20th Location Lot information ...

Page 364: ...Appendix 2 Firmware Installation This appendix provides instructions on how to update firmware stored in the flash ROM on the main PCB or load firmware to a new main PCB from the host PC No hardware replacement is required for updating A2 1 Loading the Update Programs Data to the Flash ROM App 2 1 ...

Page 365: ...ly configured on your PC To prevent virtual USB devices from being configured limitlessly use the unique driver installation procedure described below that enables your PC to identify terminals via a single virtual USB device NOTE Once this installation procedure is carried out for a PC no more driver software installation will be required for that PC to identify machines If the BHL2 Maintenance P...

Page 366: ...ollowing screen appears indicating the detection of new hardware device by the system Click Next to proceed 7 Select Search for a suitable driver for my device recommended and click Next 8 Select Specify a location and click Next ...

Page 367: ... Select the folder where the copy of the BHL2 Maintenance Printer driver is located or click Browse to specify it then click OK This sample screen is captured on the Windows 2000 desktop 10 Click Next 11 To proceed click Yes ...

Page 368: ...n of the driver installation if the machine exits the maintenance mode the Found New Hardware Wizard screen in step 6 appears again Click Cancel NOTE To check that the printer driver is successfully installed click Start Settings Printers to call up the Printers window as shown below and confirm that the Brother BHL2 Maintenance Printer icon is displayed ...

Page 369: ...rn off the machine or PC or unplug the USB cable during loading 1 Run FILEDG32 exe The Filedrgs window will appear as shown below 2 Drag and drop the firmware e g LZ0023_A pjl onto the BHL2 Maintenance Printer icon in the Filedrgs window shown above NOTE Use a firmware file after extracting It is a self extracting file having the extension exe Double click the exe file to extract it NOTE New main ...

Page 370: ...the key several times to display 8 on the LCD and then press the Set key Again press the key several times to display 0 and press the Set key See Chapter 8 Section 8 5 21 Press the Mono Start key several times to display the firmware version In this example if A0307252244 CF30 appears it means that the loading operation has been successfully finished 4 If loading operation finishes abnormally turn...

Page 371: ... into an electrical outlet The machine should show the black and white pattern on the LCD NOTE Never unplug the machine s or PC s power cord or the USB cable during loading 1 Run FILEDG32 exe The Filedrgs window will appear as shown below 2 Drag and drop the firmware e g LZ0023_A upd onto the BHL2 Maintenance Printer icon in the Filedrgs window shown above NOTE Use a firmware file after extracting...

Page 372: ...D and then press the Set key Again press the key several times to display 0 and press the Set key See Chapter 8 Section 8 5 21 Press the Mono Start key several times to display the firmware version In this example if A0307252244 CF30 appears it means that the loading has been successfully finished NOTE The latest firmware will display its version on the LCD by pressing the Stop and keys at the sam...

Page 373: ...s preferences exclusively designed for each destination e g language Those codes are stored in the memory EEPROM mounted on the main PCB If the main PCB is replaced therefore you need to set up the proper customizing code with the machine in the maintenance mode Note Customizing codes customize firmware for individual models enabling the common firmware to be used for various models They come with...

Page 374: ...above procedure the machine stops the procedure and returns to the initial stage of the maintenance mode DCP315CN 310CN 120C 117C 115C 110C 1 Press the Menu and Mono Start keys Next press the key four times to make the machine enter the maintenance mode The machine beeps for approx one second and displays on the LCD 2 Start customizing the EEPROM with Function code 74 by using the and Set keys as ...

Page 375: ...cribes the functions of the firmware switches which can be divided into two groups one is for customizing preferences designed for the shipping destination as described in Appendix 3 and the other is for modifying preferences that match the machine to the environmental conditions Use the latter group if the machine malfunctions due to mismatching ...

Page 376: ...3 Communications setting App 4 26 WSW24 TAD setting 2 App 4 27 WSW25 TAD setting 3 App 4 28 WSW26 Function setting 4 App 4 29 WSW27 Function setting 5 App 4 30 WSW28 Function setting 6 App 4 31 WSW29 Function setting 7 App 4 32 WSW30 Function setting 8 App 4 33 WSW31 Function setting 9 App 4 34 WSW32 Function setting 10 App 4 35 WSW33 Function setting 11 App 4 36 WSW34 Function setting 12 App 4 37...

Page 377: ... dialing mode pulse DP or tone PB dialing 0 PB 1 DP Selectors 1 and 2 Dial pulse generation mode These selectors set the number of pulses to be generated in pulse dialing N Dialing N generates N pulses Dialing 0 generates 10 pulses N 1 Dialing N generates N 1 pulses 10 N Dialing N generates 10 N pulses Selectors 3 and 4 Break time length in pulse dialing These selectors set the break time length i...

Page 378: ...ssion time length No 1 2 0 0 70 ms 0 1 80 ms 1 0 90 ms 1 1 100 ms 3 4 Min pause in tone dialing No 3 4 0 0 70 ms 0 1 80 ms 1 0 90 ms 1 1 140 ms 5 8 Attenuator for pseudo ring backtone to the line selectable in the range of 0 15 dB in 1 dB increments 0 0 dB 1 8 dB 0 0 dB 1 4 dB 0 0 dB 1 2 dB 0 0 dB 1 1 dB Selectors 1 through 4 Tone signal transmission time length and Min pause in tone dialing These...

Page 379: ...rs 2 through 4 6 and 7 are not applicable where no PABX is installed Selectors 1 and 5 CNG detection when sharing a modular wall socket with a telephone These selectors determine whether or not the machine detects a CNG signal when a line is connected to a telephone sharing a modular wall socket with the machine Upon detection of CNG signals by the number of cycles specified by these selectors the...

Page 380: ...arth function in transfer facility Not used 0 Provided 1 Not provided 2 3 Dual tone detection frequency in ICM recording No 2 3 0 0 350 and 440 Hz A 0 1 440 and 480 Hz B 1 0 1 1 4 Dual tone detection sensitivity in ICM recording 0 Normal 1 High 5 Not used 6 8 Break time length for flash function No 6 7 8 0 0 0 80 ms 0 0 1 100 ms 0 1 0 110 ms 0 1 1 120 ms 1 0 0 200 ms 1 0 1 250 ms 1 1 0 500 ms 1 1 ...

Page 381: ...Setting and Specifications 1 3 1st dial tone detection No 1 2 3 0 0 0 3 5 sec WAIT 0 0 1 7 0 sec WAIT 0 1 0 10 5 sec WAIT 0 1 1 14 0 sec WAIT 1 0 0 17 5 sec WAIT 1 0 1 21 0 sec WAIT 1 1 0 2 5 sec WAIT 1 1 1 Detection Without WAIT 4 Max pause time allowable for remote ID code detection 0 2 seconds 1 1 second 5 6 Busy tone detection in auto matic sending mode No 5 6 0 0 No detection 0 1 Detection on...

Page 382: ... code detection This selector sets the maximum pause time allowable for detecting the second digit of a remote ID code after detection of the first digit in remote reception If selector 4 is set to 0 2 seconds for instance only a remote ID code whose second digit is detected within 2 seconds after detection of the first digit will become effective so as to activate the remote function z Selectors ...

Page 383: ...e dialing DP system 1 0 1 2nd dial tone detection 1 1 1 both in DP and push button PB dialing system 4 6 Detection of international tone No 4 5 6 0 0 0 50 ms 0 0 1 250 ms 0 1 0 500 ms 0 1 1 620 ms 1 0 0 800 ms 1 0 1 1 5 sec 1 1 0 2 0 sec 1 1 1 2 5 sec 7 No of 2nd dial tone detection cycles 0 1 cycle 1 2 cycles 8 Allowable instantaneous interrupt during reception of 2nd dial tone 0 30 ms 1 50 ms NO...

Page 384: ... seconds When these selectors are set to 1 1 1 If you press the Pause key the machine will first wait for the 2nd dial tone to be sent via the communications line regardless of pulse dialing or tone dialing After that pressing the Pause key will cause the machine to insert a WAIT of 3 5 seconds In those countries where no dial tone detection function is supported setting these selectors to 1 0 1 1...

Page 385: ...ion is supported e g U S A NOTE Selector 3 is not applicable to those models having no loop current detection function Selectors 1 and 2 Dial tone frequency band control These selectors set the frequency band for the 1st dial tone and busy tone before dialing to be detected This setting is effective only when selectors 1 through 3 of WSW05 are set to 1 1 1 Selector 3 Line current detection Not use...

Page 386: ... 33 dBm 1 0 1 36 dBm 1 1 0 39 dBm 1 1 1 42 dBm NOTE The WSW08 is not applicable in those countries where no dial tone detection is supported e g U S A z Selectors 1 through 3 1st dial tone detection time length Upon detection of the 1st dial tone for the time length set by these selectors the machine starts dialing This setting is effective only when selectors 1 through 3 of WSW05 are set to 1 1 1...

Page 387: ...ks The error correction mode ECM is a facsimile transmission manner in which the machine divides a message into frames for transmission so that if any data error occurs on the transmission line the machine retransmits only those frames containing the error data Selector 2 Use of non standard commands If this selector is set to 0 the machine can use non standard commands the machine s native mode c...

Page 388: ...ial digit to CML ON This selector sets the time length from when the machine transmits the last dial digit until the CML relay comes on Selector 3 Time length from CML ON to CNG transmission This selector sets the time length until the machine transmits a CNG after it turns on the CML relay Selector 4 Time length from CML ON to CED transmission This selector sets the time length until the machine ...

Page 389: ... not applicable in those countries where no busy tone detection is supported NOTE The setting of WSW11 is effective only when selectors 5 and 6 of WSW05 are set to 0 1 or 1 1 Busy tone detection Selectors 1 and 2 Busy tone frequency band control These selectors set the frequency band for busy tone to be detected Selectors 3 through 8 ON OFF time length ranges for busy tone These selectors set the ...

Page 390: ...ax detection period for incoming calling signal CI being OFF If the machine detects the OFF state of a CI signal for the period greater than the value set by selectors 1 and 2 and less than the value set by selectors 3 and 4 it interprets the CI signal as OFF Selectors 5 and 6 Min detection period required for acknowledging incoming calling signal CI as ON These selectors set the period required t...

Page 391: ...hese selectors according to the distance from the telephone switchboard to the machine Selectors 3 and 4 Reception level These selectors set the optimum receive signal level Selectors 5 through 8 Modem attenuator These selectors are used to adjust the transmitting level attenuation of the modem when the reception level at the remote station is improper due to line loss This function applies for G3...

Page 392: ...s 1 0 0 0 2 to 3 times 1 0 0 1 2 to 4 times 1 0 1 0 2 to 5 times 1 0 1 1 2 to 6 times 1 1 0 0 1 to 10 times 1 1 0 1 2 to 10 times 1 1 1 0 3 to 5 times 1 1 1 1 4 to 10 times Selectors 1 through 4 Frequency band selection for incoming calling signal CI These selectors are used to select the frequency band of CI for activating the AUTO ANS facility In the French models if the user sets the PBX to OFF...

Page 393: ... CRP option 0 Disable 1 Enable Selectors 1 through 6 Redial interval and No of redialings The machine redials by the number of times set by selectors 3 through 6 at intervals set by selectors 1 and 2 Selector 8 CRP option If a command error occurs in the machine calling station the machine usually waits for three seconds and then makes a retry three times This CRP option is a request command that ...

Page 394: ...equipped with ADF units Selector 2 ITU T CCITT superfine recommendation If this selector is set to 1 the machine communicates in ITU T CCITT recommended superfine mode 15 4 lines mm If it is set to 0 it communicates in native superfine mode Selector 7 Max document length limitation This selector is used to select the maximum length of a document to be sent Selector 8 Stop key pressed during recept...

Page 395: ... These selectors activate or deactivate the alarm function which sounds an alarm when the communication is completed with the handset being off the hook Selector 5 Calendar clock type If this selector is set to 0 USA the MM DD YY hh mm format applies if it is set to 1 Europe the DD MM YY hh mm format applies DD is the day MM is the month YY is the last two digits of the year hh is the hour and mm ...

Page 396: ...called stations Selectors 2 and 3 Detection enabled time for CNG and no tone After the line is connected via the external telephone or by picking up the handset of the machine the machine can detect a CNG signal or no tone for the time length specified by these selectors The setting specified by these selectors becomes effective only when selector 8 of WSW20 is set to 1 Selector 6 Registration of ...

Page 397: ...e With the first transmission speed choice specified by selectors 1 through 3 the machine attempts to establish the transmission link via the MODEM If the establishment fails the machine automatically steps down to the next lowest speed and attempts to establish the transmission link again The machine repeats this sequence while stepping down the transmission speed to the last choice specified by ...

Page 398: ...by this selector takes effect only when the Overseas Mode is set to ON Selectors 2 and 3 Overseas communications mode These selectors should be used if the machine malfunctions in overseas communications According to the communications error state select the signal specifications Setting selector 2 to 1 allows the machine to use 1100 Hz CED signal instead of 2100 Hz in receiving operation This pre...

Page 399: ...ry after the message transfer 0 Yes 1 No NOTE Selectors 1 through 5 are applicable to models equipped with ICM recorders NOTE Selectors 6 and 7 are applicable to models with internal TADs NOTE Selector 8 is applicable to models equipped with TADs Selectors 1 through 5 Max waiting time for voice signal In the TAD mode the machine waits for voice signal for the time length specified by these selecto...

Page 400: ...ough 8 are applicable to the Chinese Taiwanese and Asian models only Selector 3 Call Waiting Caller ID Setting this selector to 0 allows the user to decide whether or not to interrupt the current call when a new call comes in If Call Waiting Caller ID service is available in the area and the user subscribes to it he she can see information about his her incoming call on the LCD Selectors 5 through...

Page 401: ...is detected If it is set to 1 the called station starts counting zeros upon detection of 10 ms successive zeros 50 ms after the head of a series of zeros is detected In this case if the detection of 10 ms successive zeros is too late the data counting period will become less than 1 0 second making the called station judge the line condition unacceptable Selectors 2 and 3 Allowable training error r...

Page 402: ...d 2 Maximum OGM recording time These selectors set the allowable maximum recording time for an OGM Selectors 3 and 4 Time length from CML ON to start of pseudo ring backtone transmission These selectors set the length of time from CML ON up to the start of pseudo ring backtone transmission In models with OGM facilities the settings made by these selectors also apply to the length of time from CML ...

Page 403: ...ec 0 0 1 4 sec 0 1 0 6 sec 0 1 1 8 sec 1 0 0 10 sec 1 0 1 12 sec 1 1 0 14 sec 1 1 1 16 sec 8 Not used NOTE Selectors 5 through 7 are applicable to the U S A models only Selectors 5 through 7 Pause between paging number and PIN These selectors set the pause time between a telephone number being paged and PIN personal identification number for the paging feature ...

Page 404: ...omplete and then starts dialing This enables the machine to list the total number of pages in the header of the facsimile message Selectors 4 and 5 No of CNG cycles to be detected when the line is connected via the external telephone except in the external TAD mode or via the built in telephone The machine interprets a CNG as an effective signal if it detects the CNG by the number of cycles specif...

Page 405: ...stinctive ringing pattern Not used If this selector is set to 1 the machine detects only the number of rings if it is set to 0 the machine detects the number of rings and the ringing time length to compare the detected ringing pattern with the registered distinctive one Selector 6 Recording quality This selector determines the recording quality for the OGM and ICM Selecting 1 High increases the qu...

Page 406: ...3 dB 1 0 0 0 dB 1 0 1 1 dB 1 1 0 2 dB 1 1 1 3 dB 4 6 Transmission level of DTMF low band frequency signal No 4 5 6 0 0 0 0 dB 0 0 1 1 dB 0 1 0 2 dB 0 1 1 3 dB 1 0 0 0 dB 1 0 1 1 dB 1 1 0 2 dB 1 1 1 3 dB 7 8 Not used Selectors 1 through 6 Transmission level of DTMF high low band frequency signal These selectors are intended for the manufacturer who tests the machine for the Standard Never access th...

Page 407: ...ontrol in pulse dialing 0 OFF 1 ON 8 Prompt beep when the memory area for the activity report becomes full 0 No 1 Yes NOTE Selectors 1 through 6 are applicable to models equipped with built in TADs NOTE Selectors 7 and 8 are applicable only to the European versions Selectors 1 through 6 Compression threshold level for voice signals inputted via the telephone line in the built in TAD operation If v...

Page 408: ...Not used NOTE Selectors 1 through 3 are applicable to models equipped with internal TADs Selectors 1 through 3 Dial tone busy tone detection level during recording of ICM Not used If the machine called station detects dial tone 400 Hz continuously or busy tone 400 Hz intermittently exceeding the detection level specified by these selectors for the period specified by selectors 1 through 4 of WSW35...

Page 409: ...at full size 100 without reduction if it is set to 1 the machine records it at 70 size Selector 5 Minimum ON and OFF duration of ringer signals effective in distinctive ringing The ringer pattern consists of short and long rings e g short short long rings This selector sets the minimum ON and OFF duration of ringer signals that are required for the machine to interpret ringer signals as being ON o...

Page 410: ... 1 Photo 7 8 Default contrast No 7 8 0 X Automatic 1 0 Super light 1 1 Super dark Selectors 5 and 6 Default resolution These selectors set the default resolution which applies when the machine is turned on or completes a transaction Selectors 7 and 8 Default contrast These selectors set the default contrast which applies when the machine is turned on or completes a transaction ...

Page 411: ...uring recording of ICM If the tone level during recording of ICM is less than the threshold setting made by these selectors the tone is interpreted as no tone When the no tone state is kept for the period specified by selectors 1 through 5 of WSW21 the machine disconnects the line Selectors 4 and 5 FAX receiving speed to be kept within the transmission speed limit to the PC To transmit FAX data be...

Page 412: ...eceding the tone detection starting point in the case of automatic line disconnection due to no voice signal received If the machine has disconnected the line after detection of disconnection tone in ICM recording it erases tone recorded preceding the tone detection starting point for the time length set by these selectors Selectors 4 and 5 No of CNG cycles to be detected when the line is connecte...

Page 413: ... sec 0 1 0 0 4 sec 1 1 1 1 15 sec 5 8 Not used NOTE Selectors 1 through 4 are applicable to models equipped with internal TADs Selectors 1 through 4 Max detection period of dial tone busy tone during recording of ICM If the machine called station detects dial tone or busy tone exceeding the detection level specified by selectors 1 through 3 of WSW30 for the period specified by these selectors then...

Page 414: ...PC Interface Not used If the machine recognizes via the STB signal line that the connected PC is powered off it will turn the PC interface outputs Low to protect the PC from hazards that could be caused by weak electric current accidentally flown from the machine This selector determines whether or not the machine should recover from the inactive PC interface to normal interfacing state upon recei...

Page 415: ...Function Setting and Specifications 1 Printout of the stored image data of an unsent document onto an error report 0 No 1 Yes 2 Erasure of the stored image data of an unsent document at the time of the subsequent in memory message transmission 0 No 1 Yes 3 8 Not used Selector 1 Printout of the stored image data of an unsent document onto an error report This selector determines whether or not to p...

Page 416: ...ning level to be applied if the machine fails to send training due to weak line connection If these selectors are set to 0 X the modem will automatically set the appropriate training level Selector 3 Sending level of guard tone at phase 2 This selector sets the sending level of guard tone for 1800 Hz to be sent at Phase 2 in the V 34 mode Selector 4 Stepping down the transmission speed at fallback...

Page 417: ... 1 through 8 First and last choices of transmission speed for fallback These selectors are used to set the modem speed range With the first transmission speed choice specified by selectors 1 through 4 the machine attempts to establish the transmission link via the modem If the establishment fails the machine automatically steps down to the next highest speed and attempts to establish the transmiss...

Page 418: ...e listed on the next page The setting made by these selectors will limit the setting made by selectors 1 through 4 of WSW39 If selector 3 is set to 1 to mask the 3429 symbols second when the first transmission speed choice is 33600 bps specified by selectors 1 through 4 of WSW39 for example then the allowable maximum transmission speed will be limited to 31200 bps If selector 8 is set to 1 to mask...

Page 419: ...00 2400 3000 4800 3429 4800 4800 7200 7200 7200 9600 9600 9600 12000 12000 12000 14400 14400 14400 16800 16800 16800 19200 19200 19200 21600 21600 21600 24000 24000 2800 4800 26400 28800 7200 28800 31200 9600 3200 4800 33600 12000 7200 14400 9600 16800 12000 19200 14400 21600 16800 24000 19200 26400 21600 24000 26400 28800 31200 ...

Page 420: ...4 dBm 1 1 1 1 25 dBm Selectors 1 through 3 ON duration of the scanning light source at room temperature Not used If the scanning operation is started when the scanning light source is off then it will come on for scanning These selectors determine how long the light source is ON after scanning If these selectors are set to 1 1 1 the light source goes off immediately after the scanning sequence Sel...

Page 421: ...ace WSW43 Function setting 21 Selector No Function Setting and Specifications 1 Not used 2 3 Wait time for PC Fax reception Class 2 and FPTS command transmission No 2 3 0 0 50 ms 0 1 100 ms 1 0 150 ms 1 1 0 ms 4 5 Detection time of 2100 Hz CED or ANSam No 4 5 0 0 200 ms 0 1 300 ms 1 0 400 ms 1 1 500 ms 6 Not used 7 Automatic start of remote maintenance 0 No 1 Yes 8 JPEG coding 0 Disable 1 Enable S...

Page 422: ...min 1 1 1 30 min NOTE Selectors 6 through 8 are applicable only to models equipped with ADF units Selectors 6 through 8 Effective time length of the white level compensation data obtained beforehand Not used If you set documents in the ADF and the document front sensor detects them the controller will make correction of the reference voltage to be applied to white level compensation for document s...

Page 423: ...position after you set them in the ADF as well as determining whether or not the ADF automatically draws in documents Selectors 4 through 6 Periodical correction intervals of the reference voltage applied to white level compensation for document scanning during standby Not used These selectors set the correction intervals in seconds of the reference voltage to be applied to white level compensatio...

Page 424: ...at high level Not used Setting this selector to 0 will keep all parallel output pins of the machine at high level Use this setting if Resource Manager bundled with MFC models installed to WindowsNT running on the connected PC fails to monitor the power ON OFF state of the machine Selector 4 Previous filtering parameters for white level compensation Not used At the start of scanning operation the m...

Page 425: ...e applicable only to models supporting pseudo ringing of a connected external telephone Selector 1 Handling paper at the occurrence of a paper feed timing error When feeding paper to the print start position the machine might cause a feed timing error so that the registration sensor goes ON signaling the presence of paper This selector determines whether the machine prints on the current paper or ...

Page 426: ...nd Specifications 1 2 Not used 3 End of copying beep 0 Yes 1 No 4 5 Command flag detection time No 4 5 0 0 150 ms 0 1 350 ms 1 0 550 ms 1 1 750 ms 6 7 Not used 8 Print in black 0 No Normal color print 1 Yes Selectors 4 and 5 Command flag detection time After receiving a command flag the machine will wait for the command that should follow for the time length specified by these selectors Selector 8...

Page 427: ...0 1 11 V 1 0 25 V 1 1 31 V NOTE WSW50 is applicable to models equipped with SDAA circuits Selectors 5 and 6 Current control to be applied immediately after connection of the line FAX models equipped with an SDAA circuit on which an NTU chip is mounted might not be connected to a broad band line such as an ADSL Asynchronous Digital Subscriber Line in a stable condition If those models fail to conne...

Page 428: ... CR motor control for reducing torque fluctuation When the CR motor runs the motor torque may vary so as to cause the head carriage unit travel velocity to fluctuate affecting the print quality Setting this selector to 0 activates the CR motor control that regulates the motor drive current to reduce torque fluctuation running the CR motor smoothly Selector 8 Switching from ink near empty to ink em...

Page 429: ...ial MFC620CN 425CN 420CN 410CN MFC215C 210C FAX2440C DCP315CN 310CN 120C 117C 115C 110C Appendix 5 Wiring Diagram This appendix provides the wiring diagram that helps you understand the connections between PCBs ...

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Page 433: ...120C 117C 115C 110C Appendix 6 Circuit Diagrams This appendix provides the circuit diagrams of the MJ PCB and power supply PCB A MJ PCB U S A Canadian and Asian models MJ PCB European models B Power supply PCB U S A and Canadian models Power supply PCB European and Asian models ...

Page 434: ... DRL 0033PF CN5 MJ 62J RD315 3 Ta 4 Tb 7 FG 8 FG C6 C102 KY FG C1 C102 KY C2 C102 KY POL CN2 B2B PH K Y 1 POL 2 S0V S0V POL CN3 B2B PH K K 1 30V 2 EXT SW1 A5X G 24E 1 2 12 11 7 D3 KU10S31N C8 C473 C4 C153 D1 1SS120 C7 C682 C3 C153 JW3 JW2 C5 C474 L2 DL 6503C S0V JW1 D2 1SS120 JW4 L3 0 PH1 TLP629 A K E C to MAIN SDAA to Main PCB to Line to EXT A MJ PCB U S A Canadian and Asian models Confidential ...

Page 435: ...033PF L4 DRL 0033PF CN5 MJ 62J RD315 3 Ta 4 Tb 7 FG 8 FG C6 C102 KY FG C1 C102 KY C2 C102 KY POL CN2 B2B PH K Y 1 POL 2 S0V S0V POL CN3 B2B PH K K 1 30V 2 EXT SW1 A5X G 24E 1 2 12 11 7 D3 KU10S31N C8 C473 C4 C153 D1 1SS120 C7 C682 C3 C153 JW3 JW2 C5 C474 L2 DL 6503C S0V JW1 D2 1SS120 JW4 L3 0 PH1 TLP629 A K E C to MAIN SDAA to Main PCB to Line to EXT A MJ PCB European models Confidential ...

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Page 438: ...iewing the Event Log File When installing the printer driver the installer logs events that occur during the installation process in the event log file This appendix views a sample of the event log file Selecting Start Program Brother MFL Pro Suite model name Installation Diagnostics reads out the event log file ...

Page 439: ...er driver 00325207 040000 INF Function Data FAXTX FAX sending driver 00325207 040000 INF INIDATA PRT 1 FAXRX FAX receiving software 00325207 040000 INF INIDATA SCN 1 RSP Remote Setup software 00325207 040000 INF INIDATA FAXTX 1 MEDIA Media Drive driver 00325207 040000 INF INIDATA FAXRX 1 00325207 040000 INF INIDATA RSP 1 7 All models indicate 0 because BH3 doesn t check Media Drive 00325217 040000...

Page 440: ...00325497 040000 INF Scanner Driver Check End 00325497 040000 INF FAXTX Driver Check Start 00325497 040000 INF PARAM MODEL NAME PC FAX 25 FAX Tx Driver Installation Check 00325497 040000 INF PARAM CMP PRINTER NAME Brother PC FAX 2 00325497 040000 INF PARAM INTERFACE USB 00325497 040000 INF PARAM PRINTER ID 00325497 040000 INF PARAM MODE 0 00325507 040000 INF EXIST DRIVER NAME Brother PC FAX 2 26 If...

Page 441: ...DEL NAME PC FAX 00328191 040000 INF PARAM CMP PRINTER NAME Brother PC FAX 2 00328191 040000 INF PARAM INTERFACE USB 40 PC FAX Sending Driver Check 00328191 040000 INF PARAM PRINTER ID 7 19FA3ABD 0 USB006 00328191 040000 INF PARAM MODE 1 00328191 040000 INF Fax Port Check Start 00328191 040000 INF FAX PORT CHECK USB006 41 Communication Check to this port 00328191 040000 INF INTERFACE USB 42 Port Ty...

Page 442: ...25 Intel 82371AB EB PCI to ISA bridge ISA mode 00334510 040000 INF USB Chip1 Device26 Intel r 82371AB EB PCI Bus Master IDE Controller 00334510 040000 INF USB Chip2 Device27 Intel 82371AB EB PCI to USB Universal Host Controller 54 USB Chip Information 00334510 040000 INF USB Chip3 Device28 Intel 82443BX Pentium r II Processor to PCI Bridge 00334510 040000 INF USB Chip4 Device29 Intel 82443BX Penti...

Page 443: ...0 INF Process Information End 00341109 040000 INF Startup Information Start 00341109 040000 INF STARTUP Microsoft Office lnk 58 Startup Registration 00341109 040000 INF STARTUP Status Monitor lnk If you failed to install and virus checker was running displace it 00341109 040000 INF Startup Information End 00347739 040000 INF Installation Diagnostics Result Start 59 Installation Diagnostics Result ...

Page 444: ...er 00220787 040000 INF Function Data FAXTX FAX sending driver 00220787 040000 INF INIDATA PRT 1 FAXRX FAX receiving software 00220787 040000 INF INIDATA SCN 1 RSP Remote Setup software 00220787 040000 INF INIDATA FAXTX 1 MEDIA Media Drive driver 00220787 040000 INF INIDATA FAXRX 1 00220787 040000 INF INIDATA RSP 1 7 All models indicate 0 because BH3 doesn t check Media Drive 00220787 040000 INF IN...

Page 445: ...M PRINTER ID 00221158 040000 INF PARAM MODE 0 00221158 040000 INF EXIST DRIVER NAME Brother PC FAX 2 26 If there is EXIST DRIVER NAME PC FAX sending driver is properly installed 00221158 040000 INF PC FAX PORT NAME USB006 00221158 040000 INF FAXTX Driver Check End 00221168 040000 INF FAXRX Check Start 00221168 040000 INF FAXRX FILE CHECK OK 27 FAX Rx File Check 00221168 040000 INF FAXRX Check End ...

Page 446: ...NF Process Information Start 00235429 010000 ERR Process1 00235429 010000 ERR Process2 00235429 010000 ERR Process3 SystemRoot System32 smss exe 00235429 010000 ERR Process4 00235429 010000 ERR Process5 C WINNT system32 winlogon exe 00235429 010000 ERR Process6 C WINNT system32 services exe 00235429 010000 ERR Process7 C WINNT system32 lsass exe 00235429 010000 ERR Process8 C WINNT system32 svchos...

Page 447: ...Installation Failure CANNOT Communicate 00242088 010000 ERR FAXTX_INST OK 67 PC FAX Sending Driver Installation Result 00242088 010000 ERR FAXTX_PORT USB006 68 PC FAX Sending Driver Port 00242088 010000 ERR FAXRX NG Communication 69 PC FAX Receiving Software Installation Failure CANNOT Communicate 00242088 010000 ERR FAXRX_INST OK 70 PC FAX Receiving Software Installation Result 00242088 010000 ER...

Page 448: ... 00622414 040000 INF Function Data FAXTX FAX sending driver 00622414 040000 INF INIDATA PRT 1 FAXRX FAX receiving software 00622414 040000 INF INIDATA SCN 1 RSP Remote Setup software 00622414 040000 INF INIDATA FAXTX 1 MEDIA Media Drive driver 00622414 040000 INF INIDATA FAXRX 1 00622414 040000 INF INIDATA RSP 1 7 All models indicate 0 because BH3 doesn t check Media Drive 00622414 040000 INF INID...

Page 449: ...AME Brother PC FAX 3 00622454 040000 INF PARAM INTERFACE USB 00622454 040000 INF PARAM PRINTER ID 26 If there is no EXIST DRIVER NAME PC FAX sending driver is not properly installed 00622454 040000 INF PARAM MODE 0 00622454 040000 INF FAXTX Driver Check End 00622454 040000 INF FAXRX Check Start 00622454 040000 INF FAXRX FILE CHECK NG 27 FAX Rx File Check 00622454 040000 INF FAXRX Check End 28 If F...

Page 450: ...ay Name DisplayName9 Brother Drivers 00624216 040000 INF ADD REMOVE APPLICATION Check End 00625218 040000 INF Installation Diagnostics Result Start 59 Installation Diagnostics Result OK NG Installation NG Communication 00625218 010000 ERR PRT NG Install 60 Printer Driver Installation Failure Failure to install file 00625218 010000 ERR PRT_INST NG 61 Scanner Driver Installation Result 00625218 0100...

Page 451: ...iles Brother Brmfl04b Brmfinfo ini PRT Printer driver 00318407 040000 INF Function Data SCN Scanner driver 00318407 040000 INF INIDATA PRT 1 FAXTX FAX sending driver 00318407 040000 INF INIDATA SCN 1 FAXRX FAX receiving software 00318407 040000 INF INIDATA FAXTX 1 RSP Remote Setup software 00318407 040000 INF INIDATA FAXRX 0 MEDIA Media Drive driver 00318407 040000 INF INIDATA RSP 0 00318407 04000...

Page 452: ... BrNetCloseDevice WSAWaitForMultipleEvents timeout Error code 0 00322482 010000 ERR BrNetCloseDevice WSAWaitForMultipleEvents timeout Error code 0 00322482 040000 INF Connect Device Name Brother MFC 5840CN 00322482 040000 INF Nework Connect Check End 00322482 040000 INF PORT CHECK OK 78 If OK communication to network port is available 00322482 040000 INF Network Port Check End 00322482 040000 INF ...

Page 453: ... timeout Error code 0 00336853 010000 ERR BrNetCloseDevice WSAWaitForMultipleEvents timeout Error code 0 00336853 040000 INF Connect Device Name Brother MFC 5840CN 00336853 040000 INF Nework Connect Check End 00336853 040000 INF PORT CHECK OK 00336853 040000 INF Fax Port Check End 00336853 040000 INF FAXTX Driver Check End 00336853 040000 INF FAXRX Check Start 00336853 040000 INF FAXRX FILE CHECK ...

Page 454: ...t2 NoDeviceConnected NoDeviceConnected 00338586 040000 INF Enumerate Host Controllers Check End 00339036 040000 INF USB Chip information Check Start 00339036 040000 INF USB Chip0 Device25 Intel 82371AB EB PCI to ISA bridge ISA mode 00339036 040000 INF USB Chip1 Device26 Intel r 82371AB EB PCI Bus Master IDE Controller 00339036 040000 INF USB Chip2 Device27 Intel 82371AB EB PCI to USB Universal Hos...

Page 455: ...04 bh3 Install Appli BH3 Ver1 01 UsaEur Data Disk1 Setup exe 00345566 010000 ERR Process19 apngo sugi SOFT1 PC Appli PCDisks Debug2004 bh3 Install Appli BH3 Ver1 01 UsaEur Data Disk1 Diagnosis BR_collect exe 00345566 040000 INF Process Information End 00345566 040000 INF Startup Information Start 00345566 040000 INF STARTUP Microsoft Office lnk 58 Startup Registration 00345566 040000 INF STARTUP S...

Page 456: ...h C Program Files Brother Brmfl04b Brmfinfo ini SCN Scanner driver 03635316 040000 INF Function Data FAXTX FAX sending driver 03635316 040000 INF INIDATA PRT 1 FAXRX FAX receiving software 03635316 040000 INF INIDATA SCN 1 RSP Remote Setup software 03635316 040000 INF INIDATA FAXTX 1 MEDIA Media Drive driver 03635316 040000 INF INIDATA FAXRX 0 03635316 040000 INF INIDATA RSP 0 7 All models indicat...

Page 457: ...010000 ERR CheckNetwork Error Port Name iligal Time 3 03643428 010000 ERR Cannot Get IP Address ErrCode 11001 03643428 010000 ERR CheckNetwork Error Port Name iligal Time 4 03645440 010000 ERR Cannot Get IP Address ErrCode 11001 03645440 010000 ERR CheckNetwork Error Port Name iligal Time 5 03647453 010000 ERR Cannot Get IP Address ErrCode 11001 03647453 010000 ERR CheckNetwork Error Port Name ili...

Page 458: ...01 03680641 010000 ERR CheckNetwork Error Port Name iligal Time 5 03682654 010000 ERR Cannot Get IP Address ErrCode 11001 03682654 010000 ERR CheckNetwork Error Port Name iligal Time 6 03684667 010000 ERR Cannot Get IP Address ErrCode 11001 03684667 010000 ERR CheckNetwork Error Port Name iligal Time 7 03686680 010000 ERR Cannot Get IP Address ErrCode 11001 03686680 010000 ERR CheckNetwork Error P...

Page 459: ...3719046 040000 INF GetPortName Result 0 03719046 040000 INF Get PortName AUTO 03719607 040000 INF ChkDevCommunication Result 40 03719607 010000 ERR Scanner Connect NG 03724965 040000 INF Initialize Result 0 03725526 040000 INF ChkStiDevice Result 0 03725526 040000 INF ChkWiaDevice Result 3 03728390 040000 INF ChkTwainDs Result 0 03728390 040000 INF Get ScannerName Brother MFC 5840CN LAN 03729992 0...

Page 460: ...ER NAME Brother PC FAX 5 26 PC FAX sending driver is properly installed 03771612 040000 INF PC FAX PORT NAME BRN_6007C0 03771612 040000 INF PARAM MODEL NAME PC FAX 03771612 040000 INF PARAM CMP PRINTER NAME Brother PC FAX 5 03771612 040000 INF PARAM INTERFACE LAN 03771612 040000 INF PARAM PRINTER ID 03771612 040000 INF PARAM MODE 1 03771612 040000 INF Fax Port Check Start 03771612 040000 INF FAX P...

Page 461: ... BRN_6007C0 03806822 040000 INF INTERFACE LAN 03806822 040000 INF Nework Connect Check Start 03806832 010000 ERR Cannot Get IP Address ErrCode 11001 95 Attempting again because the first attempt was NG 03806832 010000 ERR CheckNetwork Error Port Name iligal Time 0 03808845 010000 ERR Cannot Get IP Address ErrCode 11001 03808845 010000 ERR CheckNetwork Error Port Name iligal Time 1 03810858 010000 ...

Page 462: ...icate 03837146 040000 INF USB Host Controler HCD0 Intel 82371AB EB PCI to USB Universal Host Controller 33 Communication Check 03837777 040000 INF Connect Device Information Start It obtains the status of connecting to local network even though it 03837777 040000 INF Port1 Dev1 USB Composite Device is connecting to network 03837777 040000 INF Connect Device Information End 34 USB device is connect...

Page 463: ...R Process2 03845718 010000 ERR Process3 SystemRoot System32 smss exe 03845718 010000 ERR Process4 03845718 010000 ERR Process5 C WINNT system32 winlogon exe 03845718 010000 ERR Process6 C WINNT system32 services exe 03845718 010000 ERR Process7 C WINNT system32 lsass exe 03845718 010000 ERR Process8 C WINNT system32 svchost exe 56 Process Information which is running 03845718 010000 ERR Process9 C...

Page 464: ...n 63 Scanner Driver Installation Failure cannot communicate 03852358 010000 ERR SCN_INST OK 64 Scanner Driver Installation Result 03852358 010000 ERR SCN_PORT AUTO 65 Scanner Driver Port 03852358 010000 ERR FAXTX NG Communication 66 PC FAX Sending Driver Installation Failure cannot communicate 03852358 010000 ERR FAXTX_INST OK 67 PC FAX Sending Driver Installation Result 03852358 010000 ERR FAXTX_...

Page 465: ...ger to use the TWAIN protocol is not available The TWAIN Data Source Manager may not exist SCDIAG_STIDEVICE_CREATE_FAIL 20 The system failed to create the STI device The STI WIA service or the minidriver may have problems SCDIAG_STI_SYSTEM_ERROR 21 The STI Interface IStillImage is not available The STI service may not start or the operation system may have problems SCDIAG_WIADEVICE_CREATE_FAIL 30 ...

Page 466: ...Confidential February 05 SM FAX028 8CA811 8 Printed in Japan ...

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