Blue Coat SG810 series, Installation Manual

Page: 73 / 110

P/N 231-02941 SG810 Installation Guide page 73
Chapter 5: Troubleshooting
This chapter describes how to isolate and solve common problems during the
installation of the SG810.
The topics discussed in this section are:
• “The SG810 Does Not Come Back Up After Rebooting” on page 73
• “The Disk Drive LED Has A Solid Amber Light” on page 74
• “The SG810 Does Not Come Back Up After Rebooting” on page 73
• “Testing the SG810” on page 75
• “CLI Session Times Out” on page 75
• “CLI Limited to 16 Sessions” on page 75
• “Cannot Access the Serial Console” on page 75
• “Cannot Access the Management Console” on page 76
• “Resetting the SG810 to Factory Defaults” on page 78
• “A Security Warning Appears for the Initial Configuration Web Page” on page 77
• “Cannot Access the Serial Console” on page 75
• “Resetting the SG810 to Factory Defaults” on page 78
• “The SG810 Cannot Connect to the Director” on page 80
• “Connection Request Rejected by the Director” on page 81
The SG810 Does Not Come Back Up After Rebooting
If the appliance is not coming back up after rebooting and the serial port is
connected to terminal server (terminal concentrator) try the following:
1
Open an active session on the terminal server, noting any traffic being
outputted.
2
Unplug the terminal server from the appliance.