Blue Coat SG810 series, Installation Manual

Page: 77 / 110

P/N 231-02941 SG810 Installation Guide page 77
A Security Warning Appears for the Initial
Configuration Web Page
When you open the Initial Configuration page, a security warning dialog appears.
This warning indicates that the SG810 credentials could not be verified by a
known certificate authority (such as VeriSign®). This is because the SG810
dynamically generated the self-signed credentials at the time of the last factory
reset—they are not registered with a known certificate authority.
Normally, accepting such a credential represents a security risk because of the
possibility of a man-in-the-middle attack. However, when you have connected
your PC directly to the SG810, as described in this guide, a man-in-the-middle
attack is impossible. The SG810 has not yet been configured and is connected
directly to your PC. The Initial Configuration Web page is accessible only through
an SG810 that has not yet been configured.
You can verify that the serial number in the credential matches the serial number
printed on the SG810 if you want to be absolutely certain that you have connected
to the correct device.
The Web Setup Wizard Page is Not Accessible
This is a networking problem or you entered an incorrect network address.
Attempt the following:
• Verify that the SG810 is powered on.
• Verify that both interfaces have established a network link.
• Ping the SG810 or have the SG810 ping other devices on the network, such as
its gateway.
• Verify that you entered the correct initial configuration URL:
https://proxysg_IP.bluecoat.com:8083/
, where proxysg_IP is the IP
address you configured for this SG810 using the serial console or the front
panel.
• Verify that the browser is not proxied. To change or check the browser
settings, complete one of the following steps:
• In a Windows browser, select
Tools > Internet Options > Connections
. Click
LAN Settings
and clear
Proxy server
if it is selected.