Blue Coat SG810 series, Installation Manual

Page: 80 / 110

P/N 231-02941 SG810 Installation Guide page 80
The SG810 Cannot Connect to the Director
If the SG810 is unable to connect to the Director during Director Registration, the
following screen displays:
Check the following details:
• Check if you have obtained the Director appliance certificate. To obtain the
Director appliance certificate log in to the Director appliance and from the
configuration mode prompt enter:
Director (config) #
ssl request-appliance-certificate ,
when you have
an active internet connection.
• Validate network connection.
• Verify the IP address of the Director.
You have entered the following IP addresses:
IP address: 10.0.1.246
IP subnet mask: 255.255.255.0
Director IP: 10.0.0.1
IP gateway: 10.0.1.1
Would you like to change any of them? Y/N [No]
Connecting to 10.0.0.1 to determine Director serial number
This can take up to 90 seconds ... please wait
Could not contact Director