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V. INTERNATIONAL GUARANTEE
The following Baume & Mercier (International) Guarantee
applies to Baume & Mercier watches sold or presented for
guarantee service in any country.
What the Baume & Mercier (International)
Guarantee covers and for how long
Your watch has been made according to the strict quality
standards of Baume & Mercier and with all the care of highly
qualified watchmakers. Nevertheless, the watch is covered
by this Baume & Mercier (International) Guarantee against
defects in manufacturing and materials. Please contact one of
the authorized Baume & Mercier boutiques, Baume & Mercier
retailers or Baume & Mercier After-Sales Service Centers
located around the world (see service contacts below) and
they will be able to provide guarantee service as defined
herein.
Baume & Mercier warrants its product against defects
in materials and manufacturing for a period of two (2)
years from the date of purchase (the “Guarantee period”).
If the product is returned during the Guarantee period,
Baume & Mercier will repair or replace any defective watch
part free of charge within a reasonable time after the product
is returned, subject to the right to charge for shipping costs.
Upon expiration of the Guarantee period, any repairs will
be subject to a service charge.
How to obtain service
You may obtain ser vice by bringing or sending the
watch to your authorized Baume & Mercier boutique,
Baume & Mercier retailer or to any Baume & Mercier
After-Sales Service Center as further indicated below. You
are responsible for transportation costs, including but
not limited to postage, insurance and packing materials.
We recommend that any shipments to us include certified
delivery and insurance.
In order to obtain service through this Baume & Mercier
(International) Guarantee, the watch must be accompanied
by the original guarantee card that was included with the
watch at the time of purchase, duly completed, dated,
stamped and signed by an authorized Baume & Mercier
boutique or Baume & Mercier retailer. Such card may only
be completed by an authorized Baume & Mercier boutique or
Baume & Mercier retailer.
What is not covered under the Baume & Mercier
(International) Guarantee
The Baume & Mercier (International) Guarantee does
not cover:
a. Defects and damage due to loss, theft or fire or other
causes beyond our control;
b. Defects and damage resulting from misuse or negligence
or lack of regular care of the watch or accident;
c. Defects and damage caused by improper use (knocks,
dents, crushing to the case or crystal, etc.), alterations,
tampering, dismantling or services and repairs completed
by anyone else than an authorized Baume & Mercier
boutique, Baume & Mercier retailer or Baume & Mercier
After-Sales Service Center, or by the use of components
other than those recommended by Baume & Mercier;
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