Self Service Mode Operation
2. Front of Store - Serving Customers
22
Self Service Mode Operation
Self Service
mode allows the customer to operate the scale to produce a label or receipt that
can be later scanned at the checkout. It can be used in conjunction with a barcode scanner or
Optical Article Recognition equipment. Alternatively the product can be identified by its PLU
number or by a short BIN number if one has been configured (see
(Programming
Products) for more details.
In operation, the customer is prompted to select the product from the self-service screen, and
either enter a quantity or place the goods on the scale. A label or receipt is then printed which
can be attached to the product for use at the checkout.
To switch the scale to Self-service operation:
1.
Press
, and select
from the menu.
2.
Press
Self Service Mode
and press Press
.
3.
The scale will restart in Self Service mode.
Note:
Once in self-service mode you will need to make use of a hidden key to re-enter manager
mode if you want to make further changes to the settings. See
for
instructions.
Self-service configuration
The default, factory-set Self Service sales mode is configured for label printing for use with
both weighed and non-weighed goods.
There are a range of system settings that control change how the scale will operate in self-
service mode. These include settings that control the display time-out, the information that
the customer is presented with on the display, and whether the scale can be used for non-
weighed goods. The print mode setting can be set to Print On Request or Print Immediate.
Print On Request provides the customer with a prompt that allows them to choose when the
label is printed. Print Immediate will print a label for weighed goods as soon as the weight is
steady.
See
for more information.
Optical Article Recognition (OAR)
OAR technology makes use of a camera based vision system and image recognition software to
identify products placed on the scale. In operation, the customer is automatically presented
with a number of possible matches to choose from on the display screen. These are ordered as
most likely match at the top left of the screen through to least likely at the bottom right.
Customer choices are used to train and refine the image recognition software.
To implement an OAR system the scale’s display must be custom configured and a number of
settings made which are only available when an OAR system is installed. Refer to the
documentation supplied with the OAR system for more on this.
