the order specified in the system parameter, subject to the availability of features and
softkeys as listed in this section.
Example:
Consider a scenario where call server administration includes the Send All Calls and
Directory features. If the system parameter IDLEFEATURES is not administered, the
corresponding softkeys are labeled from left to right as follows when a highlighted call
appearance is Idle:
Redial
Send All
(blank)
(blank)
However, when the system parameter IDLEFEATURES is administered to be “26,1000,35”
the corresponding softkeys are labeled from left to right as follows when a highlighted call
appearance is Idle:
Directory
Redial
Send All
(blank)
Softkeys available to be labeled with feature buttons as indicated under Available Softkeys in the
chart are those that are not dedicated to a higher priority function. For example, in the “Active with
a talk path” call state, the softkeys for Hold, Conference, and Transfer are dedicated to those
functions and cannot be displaced by an administrable feature button, while the softkey normally
labeled Drop (softkey #4) can be used for an administrable feature button.
In addition to the administrable feature , you can specify three additional features on a softkey of
your choice or can completely replace the existing features. In the case of the system parameters
IDLEFEATURES or DIALFEATURES, if the list of feature numbers includes the value 1000, the
corresponding softkey is reserved for the Redial feature local to the deskphone. This means the
corresponding softkey is labeled Redial if the deskphone has at least one phone number stored
for the Redial feature. Otherwise the softkey is unlabeled. In the case of the system parameter
IDLEFEATURES, if the list of feature numbers includes the value 1100, the corresponding softkey
is reserved for a
Backlight Off
icon. When you press this softkey, the backlight of the deskphone
turns off, saving energy. The backlight is turned on automatically when an phone activity is
detected, such as an incoming call or a button press by the user.
If the list of feature numbers includes the value 1200, the corresponding softkey is reserved for a
Log Off
button, regardless of the value of OPSTAT. When pressed, this softkey presents the
Log
Out Confirmation Screen
, and the user can either confirm the logout process, or cancel it and
return to the Phone Screen.
For IDLEFEATURES or DIALFEATURES, if the system parameter PHNEMERGNUM is
administered, the third softkey in the Idle or Dialing call state will always be labeled
Emerg
regardless of the contents of those system parameters.
Features administered only for any JBM24 button module are ignored. The feature must be
administered for the deskphone and not the button module.
Primary call appearances, bridged call appearances, and Team Buttons cannot be administered
on softkeys.
The feature button softkey labels displayed to the user are those downloaded from the call server.
If the user has personalized the labels, the deskphone displays the personalized labels.
Administering Deskphone Options
May 2018
Installing and Administering Avaya J169/J179 IP Phone H.323
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