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Release Notes for Avaya Collaboration Unit CU360
Known Issues 125
Category
Case
Number/
Ticket ID
Description of issue
Solution/Workaround
status bar (the square
button).
The screen is split
•
Press the Home button.
The Android main window is
visible.
Press the Recent button. The
floating bar does not reappear.
OS/Other apps
AXT3100-476
While the camera is in use in
another app, the CU360 app
displays black video in place of
self-view.
When the camera is released (additional camera
app closed) or the CU360 app goes back to
Fullscreen (foreground app) the self-view video is
restored.
AXT3100-
1438
co.g.App has stopped whenever
uninstall Google Play
Store/Services Framework
It happens once after uninstalling, due to missing
Google services blocking the functioning of a Google
utility app. Dismiss the message.
Android
Navigation
Bar
Only the triangle button on the
Android bottom navigation bar
works, while circle and square
buttons have no effects
Wipe data (Android Settings
–
Personal> Backup&
Reset >Factory Data Reset), or search for Wipe
under Settings.
AXT3100-
1338
Sometimes the back button on
the OS navigation bar does not
work on the CU360 App Stats
Page
Press the back button on the remote-control or on
the CU360 floating bar
Presentation
AXT3100-708
Privacy on the presentation
stream has the following
limitations:
1) Privacy image is seen locally
and by remote when sending
screen link presentation via
(H239/BFCP/WCS)
2) Black image is sent for
Split&Share presentation with
WCS. Locally the presentation is
visible.
3) Privacy image is sent when
sending Split&Share
presentation with BFCP/H239.
Locally the presentation is
visible.
4) Privacy is not applied to TX
Whiteboard when using WCS
(which is interactive and
bidirectional).
Web Collab
How to enlarge presentation or
see enlarge view of remote
parties
By clicking on this icon on the floating bar or using
the ‘Change Layout’ key on the remote
-control, you
can cycle among the possible view
•
Live video (small) and presentation (big)
(default)
•
Presentation only
•
Live video only
•
Presentation (small) and live video (big)
iOS
When using the web portal on
iOS
mobile devices, Web
features based on web sockets
(wss) are blocked for security
reasons. In particular,
notifications on the new web
portal and remote device panel
in both portals will not work.
You need to install a self-signed certificate proposed
by the CU360 web interface (via Safari) and to trust
it in the iOS device. As an alternative, install a signed
certificate on the CU360 for the web interface and
add the trusted CA on the iOS device
Web Collab
RX
AXT3100-
2822
It is not possible to see the
Remote Presentation in
WebView if received via Web
Collab