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Release Notes for Avaya Collaboration Unit CU360
Known Issues 122
Category
Case
Number/
Ticket ID
Description of issue
Solution/Workaround
In a Call
QC#9510
You cannot dial a recent
incoming ISDN number from the
Recent Calls list.
Dial the ISDN number manually.
QC#9509
Before making an ISDN voice-
only call, you need to first
change the service mode to
manual.
To make an ISDN Voice-Only call, perform the
following procedure:
From the web interface, select Administrator
Settings > Calls > Preferences > ISDN and change the
Service Mode to Manual.
Insert a different Service Code for 64K calls.
Add the same Service Code to the Gateway Service
Prefixes List and specify the type as voice-only.
Dial the ISDN/PSTN number and select 64K as the
required Call Rate (Advanced call options).
Echo
Some monitors could introduce
echo
When using the mic array with a monitor which
introduces relevant audio delays (>80 milliseconds)
the CU360 can generate echo in the call.
Assure that your monitor is configured to
automatically estimate the audio delay as
follows:
–
I/O Connections > Echo canceler>
Audio Delay Automatic Estimation
= Yes
Once the value is changed, the remote party needs
to speak for several seconds before the audio delay
can be properly estimated
As an alternative you can
–
use a USB speakerphone
–
use a Bluetooth speakerphone,
suggested Avaya B109 Conference
Phone.
.
In a Meeting
Equinox/Scop
ia Conference
Features
Advanced conference features
(meeting roster, Equinox
recording, meeting
management via UI, web
collaboration, chat via SC and
web) in an Equinox/Scopia
Meeting are available only if
Avaya Codec Unit is managed by
the iView hosting the meeting
or the solution is 9.x and the call
is sip
Check that your Codec Unit can access the meeting
roster (you should see Local
–
Your Codec Unit
Name
listed in UI, Participants tab). If this entry is
not available, please check that your solution is 9.x
and invite the Codec Unit as sip participant in the
meeting (you can invite an endpoint by dialing
ep@ipaddress in your Equinox client, or sip:
ipaddress in Scopia desktop/mobile clients) or ask
your Equinox Solution IT reference to add the Codec
Unit as managed endpoint in the Equinox
Management server.
MCURVELITE-
3000
MCU6000 doesn't correctly
manage the Avaya Codec Unit
video privacy option (auto or
hide video) when in a sip call
Configure > Advanced > System > Customization >
Set Privacy Options = Image.
Network
QC#18670
QC#19192
SI#8192-
14380
Network negotiation issues
might occur when using specific
network equipment, like CISCO
C2960.
Always configure Autosensing in both the Codec
Unit and the GLAN Port.
Alternatively, you can limit the auto negotiation
mode to 100/Full or lower.
AXT3100-900
Some routers do not follow
“Half
-
duplex” selection on
CU360
Configure the parameter as Auto or Full-Duplex
AXT3100-649
The correct routing of a call or
other network related
functionalities could not work
when using both Ethernet and
Wi-fi.
Some third-party application
could not work with Ethernet or
both interfaces connected.
It is strongly recommended not to use both
Ethernet and Wi-Fi network. Third-party
applications usually work only with Wi-fi.
The CU360 app can route calls on both networks,
but only if they have different valid private IP
ranges, or intranet (with addresses in valid private
ranges) and public access. See
https://en.wikipedia.org/wiki/Private_network
for
the list of valid private IP ranges.
Time Settings
The Codec Unit could not
automatically determine your
country or time zone correctly.
The Quick Setup wizard connects to some Internet
public geo-localization services to determine the
system location and time zone. The availability of
such services is not guarantee. When using a proxy
to connect to the Internet the results could be not
accurate.