Error Messages
QL-850 User Guide
64
Error 1016 - Can't Tighten Unwind
The printer cannot tighten media at the supply mandrel.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1.
Look for and resolve issues at the unwind mandrel.
Error 1017 - Print Engine Start Timeout
The printer did not detect a top-of-form mark after the job was set to start.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1.
Look for and clear a potential jam.
2.
Remove and then reinstall the transport unit. Ensure it is fully inserted in the printer.
3.
Confirm that the label dimensions set up in the driver match the actual material label size.
Error 1018 - Reserved
This error is reserved (not applicable).
Error 1019 - Reserved
This error is reserved (not applicable).
Error 101A - TOF Calibration
The printer is not ready to start calibration.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1.
Press and hold the pause/resume key to cancel the job.
Press and release the power key to clear the error.
Summary of Contents for QuickLabel QL-850
Page 1: ...U S E R G U I D E...
