Error Messages
QL-850 User Guide
73
Error 1051 - Not ready to print
The printer is unable to start a print job in the current state.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1.
Complete the current task.
Press and release the power key to clear the error.
Error 2001 - Faulty Printhead
The printhead is damaged or has a poor electrical connection.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1.
Remove the printhead using the printhead replacement function in the Parts
Replacement tab of the QL-850 Maintenance Utility.
Clean the electrical contacts on the printhead with a clean, lint-free cloth and isopropyl
alcohol.
Finish using the printhead replacement function but reinstall the same printhead.
2.
Replace the printhead.
Summary of Contents for QuickLabel QL-850
Page 1: ...U S E R G U I D E...
