
Error Messages
QL-850 User Guide
61
Error 100E - Belt Motor Stall
The belt motor has stalled.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1.
Remove and then reinstall the transport unit. Ensure it is fully inserted in the printer.
2.
Remove the transport unit and inspect it.
Ensure no label media or excessive ink build-up is restricting movement of the belts.
Press and release the power key to resume the job. Or press and hold the pause/resume
key to cancel the job.
Error 100F - Pinch Motor Stall
The pinch motor has stalled.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1.
Inspect the loading pinch (where the media enters the printer).
Make sure there is no label media or other debris on or near the pinch rollers that could
restrict the rollers from turning.
2.
Clean the input pinch rollers.
Error 1010 - Can't Start Vacuum Fans
There is an electronics failure.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1.
Press and hold the power key on the operation panel for three seconds to turn the printer
off. Wait three seconds. Then press and hold the power key for one second to turn the
printer on again.
2.
On the rear of the printer, turn the power inlet switch off. Wait three seconds. Then turn
the power inlet switch on. Power on the printer.
Summary of Contents for QuickLabel QL-850
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