Chapter 27: Tools and Applications
AltiWare ACC 5.2 Administration Manual 343
Start & Stop All AltiGen Services
You can start or stop all AltiGen services from the Windows
Start
menu:
All Programs
> AltiWare ACC/ACM > Utilities > Start & Stop All AltiGen Services
. The following
dialog box opens:
To shut down all AltiGen services, click the
Shutdown All AltiGen Services
button.
Some examples of when you might want to do this are before you upgrade, before
running some utilities and tools, and to apply certain configuration changes.
To start all AltiGen services, click the
Start All AltiGen Services
button.
Trace Collector
The Trace Collector is for use by experienced technicians. It collects trace for diagnostic
purposes, and lets you upload the results to AltiGen Technical Support right from the
Trace Collector dialog box. Technicians can run the Trace Collector tool from the
Windows
Start
menu, and also from AltiWare Administrator’s
Diagnostic
menu. Log in
with the super technician password "jazzy" and then the current password when logging
into AltiWare Administrator. This enables the diagnostic menu options.
Note:
Trace Collector is not available from an AltiWare Administrator installed in a
remote machine.
The Trace Collector first examines the running status of AltiServ and AltiGateway, and
then checks whether each trace status is on or off. If a trace status is turned off, the
AltiGen system will not produce those traces. A message box pops up if AltiServ and
AltiGateway are not running or an important trace status is off.
Summary of Contents for AltiWare ACC 5.2
Page 1: ...AltiWare ACC 5 2 Administration Manual 10 2008 4413 0001 5 2 ...
Page 14: ...2 AltiWare ACC 5 2 Administration Manual ...
Page 38: ...Chapter 2 AltiWare Requirements 26 AltiWare ACC 5 2 Administration Manual ...
Page 50: ...Chapter 3 Getting Around AltiWare Administrator 38 AltiWare ACC 5 2 Administration Manual ...
Page 86: ...AltiGateway Configuration Tool 74 AltiWare ACC 5 2 Administration Manual ...
Page 92: ...Chapter 6 Voice Mail Configuration 80 AltiWare ACC 5 2 Administration Manual ...
Page 102: ...Chapter 7 Auto Attendant Configuration 90 AltiWare ACC 5 2 Administration Manual ...
Page 118: ...Chapter 9 Call Recording Configuration 106 AltiWare ACC 5 2 Administration Manual ...
Page 122: ...Chapter 10 Application Extension Configuration 110 AltiWare ACC 5 2 Administration Manual ...
Page 146: ...Chapter 11 Board Configuration 134 AltiWare ACC 5 2 Administration Manual ...
Page 174: ...Chapter 12 Trunk Configuration 162 AltiWare ACC 5 2 Administration Manual ...
Page 180: ...Chapter 13 In Call Routing Configuration 168 AltiWare ACC 5 2 Administration Manual ...
Page 192: ...Chapter 14 Out Call Routing Configuration 180 AltiWare ACC 5 2 Administration Manual ...
Page 224: ...Chapter 15 Extension Configuration 212 AltiWare ACC 5 2 Administration Manual ...
Page 232: ...Chapter 16 Setting Up IP Extensions 220 AltiWare ACC 5 2 Administration Manual ...
Page 248: ...Chapter 18 Mobile Extension Configuration 236 AltiWare ACC 5 2 Administration Manual ...
Page 266: ...Chapter 20 Paging Group Configuration 254 AltiWare ACC 5 2 Administration Manual ...
Page 270: ...Chapter 21 Line Park Configuration 258 AltiWare ACC 5 2 Administration Manual ...
Page 292: ...Chapter 22 Workgroup Configuration 280 AltiWare ACC 5 2 Administration Manual ...
Page 346: ...Chapter 26 System Report Management 334 AltiWare ACC 5 2 Administration Manual ...
Page 386: ...374 AltiWare ACC 5 2 Administration Manual ...