Allworx Verge IP Phone Series User Guide
866.ALLWORX * +1 585 421 3850
Page 69
Version: T Revised: February 14, 2019
4.10 Electronic Hook Switch (EHS) for Wireless Headsets
Use the call control button on the wireless headset to answer and terminate calls without touching the
Verge IP phone. EHS provides communication between a headset and a phone for call control,
generally used with wireless headsets to answer or hang up calls. The EHS feature enables Allworx users
to remotely receive an indication of an incoming call and tap the headset call control button to: answer
or terminate the call.
All Verge IP phones transmit signaling that is compatible with the Plantronics APD-80 adapter module.
The APD-80 adapter module works with the Plantronics CS500 and Savi 700 Series headsets and
supports full bi-directional EHS with these headsets. Connect the Verge 9312 IP phone to the headset
using the APD-80 adapter, and then enable EHS in the phone settings and disable the headset
sidetone. Allworx phone users can enable or disable the EHS feature on the phone in the
Settings
>
Phone Preferences
>
EHS Headset
option. Disabled is the default value. If left disabled, the Verge IP
phone has one-way EHS communication.
To manage the Sidetone audio feedback for all headsets (except
Bluetooth
headsets) and handsets,
navigate to
Settings
>
Phone Preferences
>
Headset Sidetone
option. Enabled is the default value.
4.11 My Allworx Manager
Access the business directory, conference scheduling page, company phone list, distribution lists,
phone features chart, and shared folders. Enter the My Allworx Manager address into a web browser
(e.g. Internet Explorer).
The Allworx Server Administrator provides the address:
http://ServerLANAddress
, and then enter
the log in username and password.
ServerLANAddress
is the IP address or domain name of the
Allworx server.
For more information about My Allworx Manager, see the Allworx My Allworx Manager User’s Guide,
available at
.
4.12 Busy Lamp Field (BLF)
Monitor the activity of an Allworx assigned extension or do a quick call/quick transfer to the assigned
extension. If the Allworx User assigned to the BLF programmable button is unavailable, the BLF
programmable button displays the busy status and the call follows the next step in the Call Route.
