Allworx
®
Verge™ IP Phone Series User Guide
Page 66
866.ALLWORX * +1 585 421 3850
Version: T Revised: February 14, 2019
4.7
Bluetooth
Wireless Technology
The Verge 9312 IP phone supports one Bluetooth Hands-Free programmable button. Additionally, the
Verge 9312 IP phone supports connecting both the Headset Profile (native
Bluetooth
headsets) and the
Hands-Free Profile (mobile devices); however, use can connect only one device at a time.
If the user wearing a
Bluetooth
headset moves out of range while on an active call, the Verge 9312 IP
phone automatically places the active call on hold. To retrieve the call, press the Verge 9312 IP phone
call appearance programmable button.
•
Headset Profile
: conduct an Allworx call using a native
Bluetooth
headset.
Example
: Joe is finishing a call with a supplier on speaker phone, but he needs to get to Room 1
for a meeting. Joe taps the
Headset
button to transition the audio to the
Bluetooth
headset. He
finishes the call with his supplier on the way to the room and is on time for his next meeting.
1
(con’t)
• Select an option and follow the prompts:
2
To manage the Call Queue - Follow the steps in To manage the Auto Attendant, except enter the Call
Queue number (0 through 9) to change.
0
For <alternate language>. Changes the language heard for the prompts. Follow the prompts to continue
changing the Allworx system recordings.
#
To return to the previous menu.
*
To listen to these choices again.
Note:
The Allworx Server Administrator must enable the
Bluetooth
option for pairing a
Bluetooth
device to the
Verge 9312 IP phone.
Note:
Bluetooth
devices supporting only A2DP
Bluetooth
profiles (such as tablets) are not compatible with the
Verge 9312 IP phone.
Note:
The phone call audio is dependent upon the type of headset and the number devices in the 2.4GHz band.
During an active call, users may experience some noise or drop outs with a
Bluetooth
headset.
Note:
During an active call,
Bluetooth
users must use the Bluetooth programmable button to migrate the active
call from the
Bluetooth
smart phone to the Verge IP phone. The Verge IP phone does not accept pushed
audio so users do not inadvertently send the call to the Verge IP phone while the user is not at the phone.
Key Option
Key Option
1
Save the new system recording.
2
Change the custom message.
3
Review the message.
4
Delete the message.
#
To return to the previous menu for all custom recordings except Call Queue status messages.
For Call Queue status messages, press # to cancel changing the message.
*
To listen to these choices again