Allworx
®
Verge™ IP Phone Series User Guide
Page 32
866.ALLWORX * +1 585 421 3850
Version: T Revised: February 14, 2019
•
Attended Transfer
- talk to the transfer recipient prior to transferring a call.
•
To VM
- send the call to another Allworx user’s voicemail.
•
Quick Transfer
- send the active call to another user by pressing a
BLF
(Allworx assigned
extension) or
Contact
(assigned phone number) programmable button.
•
Merge
- joins the original caller, Allworx user, and the intended recipient of the transfer into a
temporary conference call to introduce the parties before completing the transfer.
Verge IP phone Call Transfer example:
Call Transfer
( ) function
button pressed.
Select a recipient:
• Dial the recipient’s number
(contact matches display).
• Press the
Contacts
function button (all
Active Call in progress.
(Optional) Press the
Attended
soft key to perform the Attended Transfer.
Do one of the following:
• Hang up to transfer the call
immediately (Blind
transfer).
