A-5
Troubleshooting in Windows
What do I do if I am having a resources conflict?
Physically move the Adaptec SCSI card to another PCI slot. It may
be necessary to swap its position with a PCI card that is already in
the system. By doing this, the order that the system finds the SCSI
cards will be changed and the system can assign different resources
to the SCSI cards.
What do I do when during boot, the Adaptec SCSI Card banner comes
up but the system hangs?
Go into SCSISelect and choose the settings for the device that are
more appropriate for the device time.
All narrow devices should have the option for Initiate Wide set to
No
and the Maximum Transfer Rate should be set to the fastest that
the device supports, usually 20 MB/sec. (check your device
documentation for this information). Setting the speed any faster
for these devices will not improve performance of the device and
can make the SCSI bus unstable. This can also be caused by
incorrect termination, a resource conflict, or a bad device or cable.
Troubleshooting in Windows NT 4.0
Windows NT by default is not set up to detect cards automatically
when they are added to a system. Because of this it will be
necessary to add the driver manually. In order to add or remove a
SCSI driver controller in Windows NT, you must be logged on as
the Administrator.
What if I can’t load the driver?
If the driver is failing to load, then be sure you are using the latest
version available from the Adaptec Web site at
www.adaptec.com
.
If you are using the latest version of the driver and are still having
difficulties, then see
General Troubleshooting on page A-3
U320 UG.book Page 5 Tuesday, September 23, 2003 1:47 PM
