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Aastra 6730I, Administrator'S Manual

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 Troubleshooting

41-001343-02 REV05 – 07.2014

9-7

Enabling/Disabling WatchDog

Use the following procedure to enable/disable the WatchDog.

Use the following procedure to enable/disable the WatchDog task for the IP Phones using the Aastra Web UI. You can also 
view the “Crash Log” generated by the WatchDog task using the Aastra Web UI.

Configuration Files

For specific parameters you can set in the configuration files, see 

Appendix A

, the section, 

“WatchDog Settings”

 on 

page A-229.

Aastra Web UI

1.

Click on 

Advanced Settings->Troubleshooting.

Enable/Disable WatchDog Task

2.

The “

WatchDog

” field is enabled by default. To disable the WatchDog task, click in the “Enabled” box to clear the check mark.

3.

Click 

Save Settings

 to save your changes.

Summary of Contents for 6730I

Page 1: ...Aastra 6700i 6800i and 9000i Series SIP IP Phones Release 3 3 1 SP4 41 001343 02 REV05 07 2014 Administrator Guide...

Page 2: ...nslate or reduce to electronic medium or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or dis seminate or otherwise disclose...

Page 3: ...730i IP Phone 1 7 Model 6731i IP Phone 1 10 Model 6735i IP Phone 1 13 Model 6737i IP Phone 1 16 Model 6739i IP Phone 1 19 Model 6753i IP Phone 1 22 Model 6755i IP Phone 1 25 Model 6757i and 6757i CT I...

Page 4: ...Methods 2 2 Description 2 2 IP Phone UI 2 2 Aastra Web UI 2 6 Configuration Files Administrator Only 2 14 Chapter 3 Administrator Options 3 1 About this Chapter 3 1 Topics 3 1 Administrator Level Opti...

Page 5: ...Settings 4 3 Basic Network Settings 4 3 Advanced Network Settings 4 24 Global SIP Settings 4 55 Description 4 55 Basic SIP Settings 4 55 Advanced SIP Settings optional 4 69 Real time Transport Protoc...

Page 6: ...2 Calls 5 36 Wideband Audio Equalizer 5 36 Audio Transmit and Receive Gain Adjustments 5 38 Live Dialpad 5 39 Language 5 40 Minimum Ringer Volume 5 51 Locking IP Phone Keys 5 51 Locking Unlocking the...

Page 7: ...ML Call Interception 5 101 Softkeys Programmable Keys Feature Keys Expansion Module Keys 5 107 Configurable Positioning of Programmed Softkeys 5 116 Shifting of Softkey Positions for Busy States 5 117...

Page 8: ...Forwarding 5 197 SIP Phone Diversion Display 5 226 Display Name Customization 5 226 Displaying Call Destination for Incoming Calls 5 228 Callers List 5 228 Customizable Callers List and Services Keys...

Page 9: ...6 9 Missed Call Summary Subscription 6 10 As Feature Event Subscription 6 11 Blacklist Duration 6 13 Whitelist Proxy 6 15 Transport Layer Security TLS 6 16 802 1x Support 6 20 Symmetric UDP Signaling...

Page 10: ...RTCP Summary Reports 6 41 Configurable Alphanumeric Input Order for Username Prompts 6 41 Active Voice over IP VoIP Recording 6 43 BroadSoft BroadWorks Executive and Assistant Services Feature 6 45 Ch...

Page 11: ...13 Why is my phone not receiving the TFTP IP address from the DHCP Server 9 13 How do I restart the IP phone 9 14 How do I set the IP phone to factory default 9 15 How do I erase the phone s local con...

Page 12: ...ttings A 34 RTCP Summary Reports A 37 Type of Service ToS DSCP Settings A 39 Time and Date Settings A 40 Time Server Settings A 45 Custom Time Zone and DST Settings A 47 Backlight Mode Settings A 53 B...

Page 13: ...1x Support Settings A 94 RTP Codec DTMF Global Settings A 99 Autodial Settings A 104 Voicemail Settings A 105 SCA Voicemail Indicator Settings A 106 Directory Settings A 107 Customizable Directory Lis...

Page 14: ...gs A 137 Suppress DTMF Playback Setting A 144 Display DTMF Digits Setting A 144 Filter Out Incoming DTMF Events A 145 Intercom Auto Answer and Barge In Settings A 145 Enable Microphone During Early Me...

Page 15: ...peeddial Keys A 194 BLF List URI Settings A 194 BLF Page Switch A 194 Configurable Display Modes for BLF and BLF List Softkey Labels A 195 Configurable Display for Blank BLF List Softkeys A 195 Ring S...

Page 16: ...Server Query A 218 DNS Maximum Cache TTL Settings A 220 SIP Services RTCP Summary Reports Transport Protocol Settings A 221 Alphanumeric Input Order for Username Prompts A 222 Active VoIP Recording Se...

Page 17: ...Proxy Server Configuration E 1 About this Appendix E 1 Topics E 1 Multiple Proxy Server Configuration E 2 Limited Warranty Warranty 1 Exclusions Warranty 1 Warranty Repair Services Warranty 1 After Wa...

Page 18: ...Content xviii 41 001343 02 REV05 07 2014 libSRTP SRTP Cisco Copyright 4 Wind River Systems VxWorks software Copyright 5 UPnP Intel Copyright 5...

Page 19: ...nd functions and basic options list customization Included with the phone Aastra Models 6700i 6800i and 9000i Series SIP IP Phone Administrator Guide explains how to set the phone up on the network as...

Page 20: ...he Network and Global SIP Features on the IP Phone Chapter 4 Configuring operational information on the IP Phones Chapter 5 Configuring advanced operational information on the IP Phones Chapter 6 Encr...

Page 21: ...3 Model 6737i IP Phone page 1 16 Model 6739i IP Phone page 1 28 Model 6753i IP Phone page 1 22 Model 6755i IP Phone page 1 25 Model 6757i and 6757i CT IP Phones page 1 28 Model 6863i IP Phone page 1 3...

Page 22: ...s telephone All phone models support the Session Initiation Protocol SIP The 9480i CT and 6757i CT offers the base phone along with a cordless extension References For more information about the featu...

Page 23: ...2014 1 3 6865i 6867i 6863i Op tions Directory De lete Save Mute Xfer Conf L2 L3 L1 Co nf Service s Xfer Ico m Hold Redial Go od bye Op tio ns 9480i Co nf Service s Xfer Ico m Hold Redial Go od bye Op...

Page 24: ...Up to 3 modules can be daisy chained to provide up to 108 addi tional softkeys for the phone when powered via the 48V AC adapter The M675i module adds 60 additional softkeys to the IP phone models 67...

Page 25: ...r Guide IP Phone Model Maximum Number of Diasy Chained Modules When Powered Via 48V AC Adapter Maximum Number of Diasy Chained Modules When Powered Via PoE PoE Class 6730i 0 N A No PoE Support 6731i 0...

Page 26: ...s in which case the LED corresponding to the second button on the M680i will stay solid red for the duration If the upgrade is successful the LED will turn green If the LED stays solid and red for lon...

Page 27: ...l keypad or a text keypad 6730i Phone Features Symbol and Text 3 line LCD screen 8 programmable top keys Press and hold speed dial key configuration feature Supports up to 6 call lines with LEDs Full...

Page 28: ...played on the phone Users can press the scrolling DOWN navigation key to view the rest of the phone number content Pressing the LEFTandRIGHTarrow keys lets you view the different line call appearances...

Page 29: ...5 SAVE Allows you to save numbers preconfigured and or names to the Directory Using this key you enter the number name and line or speed dial key to record in the Directory List 6 DELETE Allows you t...

Page 30: ...e top keys Press and hold speed dial key configuration feature Supports up to 6 call lines with LEDs Full duplex speakerphone for handsfree calls Headset mode support via handset jack Built in two por...

Page 31: ...d on the phone Users can press the scrolling DOWN navigation key to view the rest of the phone number content Pressing the LEFT and RIGHT arrow keys lets you view the different line call appearances W...

Page 32: ...e 5 SAVE Allows you to save numbers preconfigured and or names to the Directory Using this key you enter the number name and line or speed dial key to record in the Directory List 6 DELETE Allows you...

Page 33: ...ght 12 programmable keys 6 programmable hard keys on the top 6 programmable state based softkeys on the bottom 4 call appearance lines with LEDs Press and Hold speed dial key configuration feature Sup...

Page 34: ...ing and receiving calls without lifting the handset When the audio mode option is set this key is used to switch between a headset and the handsfree speakerphone Mute key Mutes the microphone so that...

Page 35: ...ne 6 None Note For more information about configuring the programmable keys 1 through 6 to perform specific functions see Chapter 5 Configuring Operational Features the section Softkeys Programmable K...

Page 36: ...nal softkeys 6 Top Keys programmable static softkeys 6 Bottom Keys programmable state based softkeys 4 call appearance lines with LEDs Press and Hold speed dial key configuration feature Supports up t...

Page 37: ...ial key Redials up to 100 previously dialed numbers Pressing the Redial key twice simultaneously redials the last dialed number Volume control key Adjusts the volume for the handset headset ringer and...

Page 38: ...rough 4 are assigned as Services Directory Callers List and Intercom respec tively Keys 5 and 6 have no assigned functions All 6 keys are programmable and can be assigned to perform specific functions...

Page 39: ...ter Inline power support based on 802 3af Power over Ethernet PoE standard which eliminates power adapters Built in Bluetooth technology for headset support Existing 675xi Expansion Module support USB...

Page 40: ...hone numbers stored in alphabetical order Services Key Accesses enhanced features and services set up by your System Administrator Conference Key Begins a conference call with the active call Transfer...

Page 41: ...r making and receiving calls without lifting the handset When the audio mode option is set this key is used to switch between a headset and the handsfree speaker phone Volume Control Key Adjusts the v...

Page 42: ...en 6 programmable top keys 3 call appearance lines with LEDs Press and Hold speed dial key configuration feature Supports up to 9 call lines Full duplex speakerphone for handsfree calls Headset suppor...

Page 43: ...flashing Redial key Redials up to 100 previously dialed numbers Pressing the Redial key twice simultaneously redi als the last dialed number Volume control key Adjusts the volume for the handset head...

Page 44: ...Top Keys all 6 keys are programmable Keys 1 and 2 are designated as the SAVE and DELETE keys respectively These keys are locked but can be unlocked and made configurable if required by the System Admi...

Page 45: ...rammable keys 6 programmable hard keys on the top 6 programmable state based softkeys on the bottom 4 call appearance lines with LEDs Press and Hold speed dial key configuration feature Supports up to...

Page 46: ...king and receiving calls without lifting the handset When the audio mode option is set this key is used to switch between a headset and the handsfree speakerphone Mute key Mutes the microphone so that...

Page 47: ...formation about configuring the programmable keys 1 through 6 to perform specific func tions see Chapter 5 Configuring Operational Features the section Softkeys Programmable Keys Fea ture Keys Expansi...

Page 48: ...Top Keys programmable static softkeys 6 Bottom Keys programmable state based softkeys 4 call appearance lines with LEDs Press and Hold speed dial key configuration feature Supports up to 9 call lines...

Page 49: ...hing Redial key Redials up to 100 previously dialed numbers Pressing the Redial key twice simultaneously redials the last dialed number Volume control key Adjusts the volume for the handset headset ri...

Page 50: ...1 through 4 are assigned as Services Directory Callers List and Intercom respectively Keys 5 and 6 have no assigned functions All 6 keys are programmable and can be assigned to perform specific funct...

Page 51: ...31 6757i CT Cordless Handset Features 5 line backlit display screen 2 multi functional softkeys Programmable function key supports up to 14 functions Vibration Alerter Headset Jack Desk charging stand...

Page 52: ...various lists Adds a space during editing 5 Softkeys Activates feature or option shown on the display above the keys 6 Call key Used to obtain dial tone Also used as a Hold key 7 Dial Pad 8 Mute Key W...

Page 53: ...Phone Features LCD screen Built in two port 10 100 Fast Ethernet switch lets you share a connection with your computer 3 programmable keys Press and hold speeddial key configuration feature Supports u...

Page 54: ...our settings Check with your System Administrator before changing the administrator only options Goodbye Key Ends an active call The Goodbye key also exits an open list such as the Options List withou...

Page 55: ...ght Built in two port 10 100 1000 Gigabit Ethernet switch lets you share a connection with your computer 8 programmable top keys Press and hold speeddial key configuration feature Supports up to 9 cal...

Page 56: ...e character on the left pressing the RIGHT key sets the option Alternatively pressing the center Select key sets the option as well on spe cific screens Transfer Key Transfers the active call to anoth...

Page 57: ...to the speaker or headset allowing handsfree use of the phone Programmable Keys When programmed allows you to easily perform up to 8 specific functions e g Services Directory Callers List Intercom et...

Page 58: ...rt 10 100 1000 Gigabit Ethernet switch lets you share a connection with your computer USB 2 0 port 100mA maximum 6 programmable and 4 context sensitive softkeys Press and hold speeddial key configurat...

Page 59: ...ringer and handsfree speaker Callers List Key Accesses a list of the last 200 calls received Redial Key Accesses a list of the last 100 previously dialed numbers Pressing the Redial key twice redials...

Page 60: ...e keys that allow you to easily perform up to 20 specific functions and access enhanced services provided by third parties e g XML applications Bottom Softkeys 4 programmable keys that support up to 1...

Page 61: ...figuration feature Full duplex speakerphone for handsfree calls Supports up to 9 call lines Headset support modular connector Built in two port 10 100 Ethernet ports lets you share a connection with y...

Page 62: ...e Key Ends an active call The Goodbye key also exits an open list such as theOptions List without saving changes Hold Key Places an active call on hold To retrieve a held call press the call appearanc...

Page 63: ...r personal phone book conveniently stored within your phone You can enter up to 200 entries into the 9143i Direc tory by adding them manually or by saving the number and name from other lists stored o...

Page 64: ...nnector Built in two port 10 100 Ethernet switch lets you share a connection with your computer Inline power support based on 802 3af standard which eliminates power adapters AC power adapter included...

Page 65: ...ute key Mutes the microphone so that your caller cannot hear you the light indicator flashes when the microphone is on mute Line Call Appearance key Connects you to a line or call The Aastra 9480i and...

Page 66: ...480i CT IP Phones also have default softkey 1 configured as Services Note Availability of the services feature is dependant on your phone system and or service provider Softkeys 6 state based softkeys...

Page 67: ...47 9480i CT Cordless Handset Features 5 line backlit display screen 2 multi functional softkeys Programmable function key supports up to 14 functions Vibration Alerter Headset Jack Desk charging stand...

Page 68: ...grammed Feature Key List Scrolls up when in the various lists Adds a space during editing 5 Softkeys Activates feature or option shown on the display above the keys 6 Call key Used to obtain dial tone...

Page 69: ...for the IP phone Access to a Trivial File Transfer Protocol TFTP File Transfer Protocol FTP Hypertext Transfer Protocol HTTP server or Hyper Text Transfer Protocol over Secure Sockets Layer SSL HTTPS...

Page 70: ...that the phone requests from the configuration server during bootup of the phone Note Automatic download is dependant on your configuration server setup For more information about manual and auto mat...

Page 71: ...and the same value was also set differently in one of the aastra cfg model cfg mac cfg files on the configuration server the local configu ration value is the value that takes effect because that is...

Page 72: ...sed to load the firmware For example firmware server path When there is no firmware server parameter or if it is empty the original configuration server is used to load the firmware Examples To downlo...

Page 73: ...IP Phones on page 1 54 The following table specifies the files that the original configuration server downloads and the files that another server can download to the phone Configuration Files For the...

Page 74: ...age 1 language 2 language 3 language 4 Valid files names you can specify for languages are lang_cs txt Czech UTF8 lang_cs_op txt Czech ASCII lang_ct txt Catalan lang_ct_va txt Valencian lang_cy txt We...

Page 75: ...alCert pem 802 1x Security Authentication Certificate Files The following example downloads no 802 1x local certificate file 802 1x local certificate The following example downloads the 802 1x local c...

Page 76: ...to configure the IP phones Topics This chapter covers the following topics Note Features characteristics requirements and configuration that are specific to a particular phone model are indicated wher...

Page 77: ...on about the softkeys programmable keys see Chapter 5 the section Softkeys Programmable Keys Feature Keys Expansion Module Keys on page 5 107 Options Key The Options key allows you to access the Optio...

Page 78: ...l 9480i 9480i CT 9480i CT Handset 1 2 3 4 5 6 7 8 15 9 10 5 11 12 13 15 14 16 Options Key Options Key 9143i Xfer Conf L2 L3 L1 Options Save Delete Directory Mute ABC DEF GHI JKL MNO PQRS TUV WXYZ 1 4...

Page 79: ...figuration Methods 41 001343 02 REV05 07 2014 2 4 6753i 6755i 6757i 6757i CT 1 2 3 4 5 6 7 8 15 9 10 5 11 12 13 15 14 16 Options Key Options Key Options Key 6730i 6731i 6739i 6757i CT Handset 6735i 67...

Page 80: ...4 or select the number on the keypad that corresponds to the option in the Option List 4 On 3 line LCD phones Use the Set softkey after making a change to an option to save the change On 8 and 11 lin...

Page 81: ...ditional options 4 Press a value to set the option on your phone 5 Press the to return to the previous screen 6 Press the button or the button at any time to return to the idle screen 1 Press the key...

Page 82: ...ne configuration over a secure connection TLS 1 0or SSL 3 0 methods for both client and server HTTPS Client When an HTTPS client opens and closes its TCP socket the SSL software respectively handshake...

Page 83: ...host name for a phone using HTTP a server redirection occurs which automatically converts an HTTP connection to an HTTPS connec tion After the redirection a Security Alert certificate window displays...

Page 84: ...sing the Aastra Web UI Use the following procedure to access the Aastra Web UI 1 Open your web browser and enter the phone s IP address or host name into the address field The following is an example...

Page 85: ...your username and password and click OK Note For an administrator the default username is admin and the password is 22222 For a user the default username is user and the password field is left blank...

Page 86: ...rogrammable keys 6863i 3 multi functional programmable keys 6865i 8 multi functional programmable keys Applicable to User and Administrator Expansion Module N The M670i has up to 36 configurable keys...

Page 87: ...dicator Line DND Key Mode Call Forward Key Mode This section also allows you to set Outgoing Intercom Settings Admin Only Administrator can enable these for a User if required Incoming Intercom Settin...

Page 88: ...TFTP default FTP HTTP or HTTPS configure automatic firmware and configuration file updates enable disable auto resync and assign an XML push server list Applicable to Administrator Only Firmware Upda...

Page 89: ...the following configuration files aastra cfg model cfg mac cfg References For information about configuration file precedence see Chapter 1 Overview For a description of each configuration file parame...

Page 90: ...annot be locked or unlocked using XML Configuration files that include locked parameters are not backwards compatible Overwriting Parameters with Defaults in the Configuration Files An Administrator c...

Page 91: ...5062 this parameter is locked mac cfg sip proxy port 5064 this parameter is unlocked sip registrar port 5064 this parameter is unlocked IF THEN new mac cfg file is loaded to the phone with sip proxy i...

Page 92: ...es to contact the first server address it receives but if this fails it now tries to contact the second server address etc This feature supports all the download protocols TFTP FTP HTTP and HTTPS Limi...

Page 93: ...rs the following topics Note Specific options are configurable only via the IP Phone UI and or Aastra Web UI and or configuration files Topic Page Administrator Level Options page 3 2 IP Phone UI Opti...

Page 94: ...ion files IP Phone UI Options Using the IP Phone UI you can access the Administrator options at Options Admin Menu using the default password of 22222 The following are administrator options in the Op...

Page 95: ...Menu see your Model Specific IP Phone User Guide For procedures on configuring Administrator Options on the IP phone via the IP phone UI see Chapter 4 Configuring Network and Session Initiation Protoc...

Page 96: ...or all model phones EXCEPT the 6739i and 6867i For the 6739i Note When setting the options simple menu parameter the menu changes in the Phone UI only The Aastra Web UI is not affected Full Options Me...

Page 97: ...Removed Status Status Audio Audio Display Display Dialpad Removed Restart Restart Warning When using the simplified menu you cannot change the Network settings from the IP Phone UI If the network sett...

Page 98: ...he left side of the screen indicates the configurable options A User has limited configuration options as shown in the following illustrations The following are options that an Administrator can confi...

Page 99: ...ork Global SIP Line 1 through 9 Settings Action URI Configuration Server Firmware Update TLS Support 802 1x Support Troubleshooting References For information about options available to a User AND Adm...

Page 100: ...tus All IP Phones Except the 6739i and 6867i IP MAC Addresses Displays the IP address and MAC address of the phone LAN Port Displays the Link State Negotiation Method Speed and Duplex Method that the...

Page 101: ...uses on its LAN port PC Port Displays the Link State Negotiation Method Speed and Duplex Method that the phone uses on its PC Port Storage Displays the number of Directory Callers and Redial List ent...

Page 102: ...ield All model phones display the status of up to 9 lines The following table describes the status conditions that can display for an account s Status Condition Description Registered Displays this st...

Page 103: ...enter the Options List 2 Select Restart Phone 3 For 3 Line LCD Displays Press to confirm Note To cancel the Restart press the 3key For 8 and 11 Line LCD Displays Press Restart Note To cancel the Resta...

Page 104: ...Administrator Level Options 3 12 41 001343 02 REV05 07 2014 Restarting the Phone Using the Aastra Web UI Aastra Web UI 1 Click on Operation Reset Phone 2 Click Restart to restart the phone...

Page 105: ...Menu and enter your Administrator Password default is 22222 3 Select Factory Default 4 For 3 Line LCD Displays The Restore Defaults prompt displays Press to confirm For 8 and 11 Line LCD Phones The Re...

Page 106: ...tion and directory list files IP Phone UI 1 Press the Options key on the phone to enter the Options List 2 Select Administrator Menu and enter your Administrator Password default is 22222 3 Select Era...

Page 107: ...elect softkey 5 Select Erase Local Cfg using the button or press the Select softkey The phone immediately erases the local configuration on the phone and the phone reboots Aastra Web UI 1 Click on Ope...

Page 108: ...feature on the Basic Preferences screen is available on all phones EXCEPT the 9143i 6753i 6863i and 6865i To configure the Park feature on a key see Chapter 5 the section Park Pick Up Static and Prog...

Page 109: ...tiates a reminder ringsplash periodicallyforthesingle call on hold Whendisabled no reminder ring splash is audible For more information on this feature see Call Hold Reminder on Single Hold on page 5...

Page 110: ...Line Note This option can be set by both Users and Administrators mwi led line Allows you to enable the Message Waiting Indicator MWI on a single line or on all lines on the phone For example if you s...

Page 111: ...tone to play when the phone receives an incoming intercom call on an active line For more information on this feature see Incoming Outgoing Intercom with Auto Answer and Barge In on page 5 81 Allow Ba...

Page 112: ...meter blank the Conf key returns to its original functionality Note If you configure the Conf key for speeddialing on the 9480i CT or 6757i CT Base Sta tions the Conf key on the 9480i CT and 6757i CT...

Page 113: ...d Enables and disables distinctive ringing on the IP phone for incoming calls and call waiting calls For more information on this feature see Priority Alerting on page 5 95 Group alert group When an a...

Page 114: ...5 95 Community 1 through Community 4 alert community 1 alert community 2 alert community 3 alert community 4 When an alert community keyword appears in the header of the INVITE request the configured...

Page 115: ...Controls the ring splash alert pattern per softkey For more information on this feature see Ring Signal Type for BLF on page 5 139 N A topsoftkeyN ring splash Controls the ring splash alert pattern pe...

Page 116: ...the time zone code or customize the time zone for their area as required For more information on this feature see Time Zone DST on page 5 15 Time Servers Note This option can be set by both Users and...

Page 117: ...P Phone UI language to French Note All languages may not be available for selection The available languages are dependant on the language packs currently loaded to the IP phone For more infor mation a...

Page 118: ...lues are lang_cs txt Czech UTF8 lang_cs_op txt Czech ASCII lang_ct txt Catalan lang_ct_va txt Valencian lang_cy txt Welsh lang_de txt German lang_da txt Danish lang_es txt Spanish lang_es_mx txt Mexic...

Page 119: ...in focus on the IP Phone UI to ON or OFF Sets CFWD on a per account basis Pressing a pre configured CFWD key applies to the account in focus Phone Sets DND ON for all accounts on the phone A pre conf...

Page 120: ...Address Subnet Mask Gateway Domain Name System DNS servers TFTP HTTP HTTPS and FTP servers and Timer servers Note For DHCP to automatically populate the IP address or qualified domain name for the TFT...

Page 121: ...Enable PassThru Port 8 11 Line LCD and 6739i and 6867i Phones N A LAN Port PC Port PC Port PassThru Enable Disable 3 Line LCD Phones PC Port PassThru Enable Disable 8 11 Line LCD and 6739i and 6867i...

Page 122: ...g DHCP download preference see Configuration Server Down load Precedence on page 4 15 LLDP Support LLDP lldp Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices LLDP MED on th...

Page 123: ...imple Traversal of UDP through NAT Notes 1 The NAT IP configuration parameters take precedence over the STUN and TURN parameters 2 STUN does not work if the NAT device is symmetric For more informatio...

Page 124: ...http post xml Enables or disables the blocking of XML scripts from HTTP POSTs Some client applications use HTTP POSTs to transfer XML scripts The phones s HTTP server accepts these POSTs even if serve...

Page 125: ...fi cate Validation on page 4 36 Check Expires Check Certificate Expira tion https validate expires Enables or disables the HTTPS validation of the expiration of the certificates When this parameter is...

Page 126: ...disables VLAN on the IP phones For more information see Chapter 4 Virtual LAN optional on page 4 41 Other Priority Priority Non IP Packet priority non ip Specifies the priority value for non IP packe...

Page 127: ...h to a PC via Port 1 For more information see Chapter 4 Virtual LAN optional on page 4 41 Notes Specific parameters are configurable on a global and per line basis You can also configure specific para...

Page 128: ...ation Name Global and Per Line sip auth name global sip lineN auth name per line Authorization name used in the username field of the Author ization header field of the SIP REGISTER request Valid valu...

Page 129: ...work then you would normally set its address here Default is 0 0 0 0 For more information see Chapter 4 Basic SIP Settings on page 4 55 N A Outbound Proxy Port Global and Per Line sip outbound proxy p...

Page 130: ...nf per line Globally enables or disables SIP centralized conferencing for an IP phone For more information see Chapter 4 Centralized Conferenc ing for Sylantro and BroadSoft Servers on page 5 273 Para...

Page 131: ...hone For more information about this parameter see Chapter 6 the section TR 069 Support on page 6 4 Send Line Number in REGISTER Message sip send line Adds an Aastra Line header to the SIP REGISTER me...

Page 132: ...nd TLS Source Ports for NAT Traversal on page 4 27 Local SIP TLS Port sip local tls port Specifies the local source port SIPS TLS from which the phone sends SIP messages Notes It is recommended that y...

Page 133: ...tional on page 4 69 BLF Subscription Period sip blf subscription period The requested duration in seconds before the BLF subscription times out The phonere subscribes totheBLF subscription servicebefo...

Page 134: ...sending DTMF tones and for the audio stream Your network administrator may close some ports for security reasons You may want to use this parameter to send RTP data using a different port Default is...

Page 135: ...on Silence suppression is enabled by default on the IP phones The phone negotiates whether or not to use silence suppres sion Disabling this feature forces the phone to ignore any negotiated value For...

Page 136: ...ic SIP Network Settings Advanced SIP Settings Missed Call Summary Subscription only RTP Settings DTMF Method and RTP Encryption only Autodial Settings On a per line basis you can also enable disable t...

Page 137: ...e consists of 16 softkeys You can have up to 3 expansion modules on an IP phone totalling 48 softkeys Valid for 6865i and 6867i phones The softkey programmable key or expansion module key can be set t...

Page 138: ...Events on page 5 263 Action URI Description Startup Specifies the URI for which the phone executes a GET on when a startup event occurs Successful Registration Specifies the URI for which the phone e...

Page 139: ...S Note For DHCP to automatically populate the IP address or domain name for the download servers your DHCP server must support Option 66 The IP phones also support Option 60 and 43 For more informatio...

Page 140: ...tion file has been downloaded into the phone Optional You can also assign a username and password for access to the FTP server See the following parameters for setting username and password For more i...

Page 141: ...information see Chapter 4 Configuration Server Protocol on page 4 87 Download Server HTTPS Server https server The HTTPS server s IP address This will become effective after this configuration file h...

Page 142: ...the IP phone The value of 00 00 is 12 00 A M When selecting a value for this parameter in the Aastra Web UI the values are in 30 minute increments only When entering a value for this parameter using...

Page 143: ...l that the IP phone uses to send out SIP messages Default is UDP Notes If you set the value of this parameter to 4 TLS the phone checks to see if the sips persistent tls is enabled If it is enabled th...

Page 144: ...ws you to specify the SIP Root and Intermediate Certificate files to use when the phone uses the TLS transport protocol to setup a call The Root and Intermediate Certificate files contain one root cer...

Page 145: ...s the TLS transport protocol to setup a call The Trusted Certificate files define a list of trusted certificates The phone s trusted list must contain the CA root certificates for all the servers it i...

Page 146: ...ter for this parameter also displays in the Aastra Web UI at the path Advanced Settings 802 1x Support General Identity For more information see Chapter 6 the section 802 1x Support on page 6 20 EAP M...

Page 147: ...ing to severity Save the current local configuration file to a specified location Save the current server configuration file to a specified location Show task and stack status including Free Memory an...

Page 148: ...procedures in the remainder of this Guide use the keys on the 9480i 9480i CT 6735i 6737i 6739i 6755i 6757i 6757i CT 6863i 6865i and or 6867i when configuring Administrator Options For informa tion on...

Page 149: ...e using the Aastra Web UI you must enter an administrator username and password References For configuring the IP phone at the Asterisk IP PBX see Appendix B Configuring the IP Phone at the Asterisk I...

Page 150: ...rious network parameters for the phone If DHCP is enabled the IP phone requests the follow ing network information Subnet Mask Gateway i e router Domain Name System DNS Server Network Time Protocol Se...

Page 151: ...CP 6 Press Change to set Use DHCP to Yes enable or No disable 7 Press Done to save the changes For the 6739i 1 Press the Options key on the phone to enter the Options List 2 Press Advanced A keyboard...

Page 152: ...automatically If your DHCP server does not support Option 66 you must manually enter the IP address or domain name for your applica ble configuration server into your IP phone configuration Options 6...

Page 153: ...Specific information Using Option 43 to Customize the IP Phone A System Administrator can customize the IP Phone s in the network by entering a text string in the phone s configuration files The follo...

Page 154: ...s to configure the configu ration server protocol and the server details Protocol Format Examples HTTP http server path option AastraIPPhone57iCT cfg server name http 192 168 1 45 option AastraIPPhone...

Page 155: ...ce AastraIPPhone option AastraIPPhone cfg server name ftp username password 10 10 10 1 option AastraIPPhone contact rcs false The 6757iCT phones do not contact the RCS class vendor class 57iCT match i...

Page 156: ...rom the one used by the phone to trig ger the DHCP request the phone reboots and then sends a new DHCP request in the new VLAN The phone will remem ber the VLAN ID obtained by DHCP options so that on...

Page 157: ...n space AastraIPPhone option AastraIPPhone cfg server name http 192 168 174 200 aastra option 43 option AastraIPPhone contact rcs false option 43 option AastraIPPhone ActivateVLANHeader Aastra Telecom...

Page 158: ...efault is 22222 4 Press Network 5 Press to scroll to the next screen 6 By default the Hostname field is automatically populated with Model MAC address of your phone for example 53i00085D164435 If you...

Page 159: ...lowing procedures to configure DHCP Option 77 User Class on the IP Phone Aastra Web UI 1 Click on Advanced Settings Network Basic Network Settings 2 By default the Hostname field is automatically popu...

Page 160: ...ress Options and then select Administrator Menu 2 Select Network Settings 3 Select DHCP Settings 4 Select DHCP User Class 5 In the DHCP User Class field enter a DHCP User Class to apply to your phones...

Page 161: ...s 3 Enter the Administrator password using the keyboard Default is 22222 4 Press Network 5 Press DHCP Settings 6 Press DHCP Download Options 7 Select and press the Option 159 or Option 160 value 8 Pre...

Page 162: ...wing procedure to configure the DHCP download precedence using the configuration files Aastra Web UI 1 Click on Advanced Settings Network Advanced Network Settings 2 In the DHCP Download Options field...

Page 163: ...er the Administrator password using the keyboard Default is 22222 4 Press Network 5 Press DHCP Settings 6 Press DHCP Download Options 7 Select and press the Disabled value Note Disabled Ignores all DH...

Page 164: ...ns the phone chooses the second DHCP message over the initial DHCP message DNS Caching The IP phones have the ability to cache DNS requests as referenced in RFC1035 and RFC2181 The phone caches DNS lo...

Page 165: ...net If you configure the Gateway parameter and the IP Address parameter on the same subnet the following error message displays Gateway IP address and the IP address parameter values configured are no...

Page 166: ...S buttons enter the IP address of these servers as applicable and press The IP addresses must be entered in the format 0 0 0 0 The IP Phone is manually configured For the 6867i Note To manually config...

Page 167: ...ransmission parameters In the auto negotiation proc ess the connected devices share their speed and duplex capabilities and connect at the highest common denominator HCD Auto negotiation can be used b...

Page 168: ...sion implies a bidirectional line one that can move data in both directions On the IP phones you can set the full duplex transmission to transmit in 10Mbps or in 100Mbps Addi tionally for the 6739i 67...

Page 169: ...elect Restart For the 6739i 1 Press the Options key on the phone to enter the Options List 2 Press Advanced A keyboard displays 3 Enter the Administrator password using the keyboard Default is 22222 4...

Page 170: ...gotiation method to use on port 0 Valid values are AutoNegotiation Full 10Mbps Full 100Mbps Full 1000Mbps Half 10Mbps Half 100Mbps Half 1000Mbps Default is AutoNegotiation 6 Press the left navigation...

Page 171: ...ic Network Settings 2 In the LAN Port field select a negotiation method to use on port 0 Valid values are Auto Negotiation Full Duplex 10Mbps Full Duplex 100Mbps Full Duplex 1000Mbps applicable for th...

Page 172: ...e NAT router and the port used for call signaling mes sages This information is embedded in protocol messages to allow the proxy registrar to reach the IP phone on the NAT router private network NAT R...

Page 173: ...ings 15 Select Restart For the 6739i Note NAT is disabled by default Use this procedure to enable NAT if required 1 Press the Options key on the phone to enter the Options List 2 Press Advanced A keyb...

Page 174: ...e NAT IP field enter the public IP address of your NAT device in dotted decimal format 6 In the NAT SIP Port field enter the public SIP signaling port number of your NAT device Default is 51620 7 In t...

Page 175: ...from random ports but it listens on the configured SIP local port Refer to Symmetric UDP Signaling on page 6 25 for more information The IP phones also use symmetric TLS signaling for outgoing TLS SIP...

Page 176: ...known as TURN Aastra Web UI 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 The Local SIP UDP TCP Port field has a default value of 5060 Change this value if required to a value great...

Page 177: ...phone and the public network If the NAT device is full cone restricted cone or port restricted cone the phone uses STUN If the NAT device is symmetric the phone uses TURN If you configure STUN only t...

Page 178: ...ver not for signaling For signaling you need to enable Rport if the NAT device does not recognized SIP The STUN configuration applies globally to each phone If you configure both STUN and TURN on the...

Page 179: ...astra Web UI on page 4 31 5 In the TURN Server field enter the IP address and or qualified domain name of the TURN server in your network You can enter up to 2 val ues separated by a comma The first v...

Page 180: ...nd firmware images Downloading of script files based on an HTTPS URL supplied by a softkey definition The HTTPS server provides HTTP functionality over secure connections It coexists with the HTTP ser...

Page 181: ...hod to use for HTTPS Valid values are SSL 3 0 default TLS 1 0 9 Press Done to save the changes Configure HTTPS Server 10 Select HTTPS Server 11 Select HTTP HTTPS 12 Press Change to select Yes or No De...

Page 182: ...re redirects the HTTP protocol to HTTPS 11 Press until the Options List screen displays 12 Press Restart to restart the phone for the change to take affect IP Phone UI 1 Press on the phone to enter th...

Page 183: ...s Aastra Web UI 1 Click on Advanced Settings Network HTTPS Settings 2 Select an HTTPS client method to use from the HTTPS Client Method field Valid values are SSL 3 0 default TSL 1 0 3 Enable HTTP to...

Page 184: ...ted certificate set It then checks the expiration date on the certificate and finally compares the name in the certificate with the address for which it was connected If any of these validation steps...

Page 185: ...section HTTPS Server Certificate Validation Settings on page A 31 IP Phone UI 1 Press Options and then select Administrator Menu 2 Select Configuration Server 3 Select HTTPS Settings Cert Validation T...

Page 186: ...displays 3 Enter the Administrator password using the keyboard Default is 22222 4 Press Cfg Svr 5 Press HTTPS Enable Disable HTTPS Server Certificate Validation 6 Press Cert Validation and select Ena...

Page 187: ...ied after clicking the SAVE SETTINGS button If you are using HTTPS as a configuration method and use a self signed certificate you must disable uncheck this field before upgrading to Release 2 3 of th...

Page 188: ...e network Port 1 is the Ethernet PC Port used for passthrough to a PC Differentiated Service DiffServ QoS is class based where some classes of traffic receive preferential handling over other traffic...

Page 189: ...ng VLAN functionality the IP phone reboots if you modify the tagging enabled VLAN Enable in the Web UI vlan id or vlan id port 1 parameters Setting the LAN Port VLAN ID vlan id to 4095 and PC Port VLA...

Page 190: ...46 Note ToS DSCP is enabled by default The SIP RTP and RTCP parameters show defaults of 26 46 and 46 respectively Use the following procedures to change these settings if required Configuration Files...

Page 191: ...5 Press to scroll to the next screen 6 Press Type of Service DSCP 7 Press Type of Service SIP and then enter a value for ToS Default is 26 8 Press Type of Service RTP and then enter a value for ToS D...

Page 192: ...to the Protocol setting as shown in the first table in DSCP Range VLAN Priority Mapping on page 4 42 For more information see the section Configuring VLAN optional on page 4 45 4 Click Save Settings...

Page 193: ...ng a VLAN ID to be untagged before being forwarded to the LAN port and frames from the LAN port without a VLAN ID to be tagged with the con figured VLAN ID before being forwarded to the PC port Exampl...

Page 194: ...You enable tagging on the phone port as normal but set the PC Port VLAN ID to 4095 and the LAN Port VLAN ID to any ID from 1 to 4094 The following example sets the LAN port to be on VLAN 3 but the PC...

Page 195: ...Port VLAN ID to any ID from 1 to 4094 will allow frames from the PC port containing a VLAN ID to be untagged before being forwarded to the LAN port and frames from the LAN port without a VLAN ID to be...

Page 196: ...ckets 5 In the Basic Settings VLAN field enable VLAN by pressing the right navigation key 6 In the LAN Port VLAN Other Priority field change the non IP priority value from 0 to 7 for non IP packets De...

Page 197: ...The following example sets the LAN port to be on VLAN 3 but the PC port is configured as untagged VLAN Settings VLAN Enable VLAN Settings LAN Port VLAN LAN Port VLAN ID 3 VLAN Settings PC Port VLAN P...

Page 198: ...rom the LAN port without a VLAN ID to be tagged with the con figured VLAN ID before being forwarded to the PC port Example You enable tagging on the phone port as normal but set the LAN Port VLAN ID t...

Page 199: ...value from 1 to 4095 in the VLAN ID field Default is 4095 Note Setting the PC Port VLAN ID to 4095 and LAN Port VLAN ID to any ID from 1 to 4094 will allow frames from the LAN port containing a VLAN...

Page 200: ...the configuration files Use the following procedure to enable disable the NTP server using the IP Phone UI Aastra Web UI 1 Click on Advanced Settings Network Advanced Network Settings 2 In the Advance...

Page 201: ...for the Time Server 4 Press to return to the idle screen For the 6867i 1 Press on the phone to enter the Options List 2 Select Time and Date Set Date and Time 3 In the Timer Server 1 Time Server 2 an...

Page 202: ...nclude other features you can configure on the IP Phone Reference For more information about Basic SIP Settings for authentication and network see Basic SIP Settings on page 4 55 For more information...

Page 203: ...assword sip bla number sip mode call waiting see Chapter 5 Configuring Opera tional Features sip vmail SIP Global Network Parameters Proxy Server Proxy Port Registrar Server Registrar Port Proxy Serve...

Page 204: ...creen name sip lineN screen name 2 sip lineN user name sip lineN display name sip lineN auth name sip lineN password sip lineN bla number sip lineN mode sip lineN call waiting see Chapter 5 Configurin...

Page 205: ...rk block parameters Since line3 does not contain a per line SIP registrar entry the phone does not use a registrar for that line Backup Proxy Registrar Support The IP phones support a backup SIP proxy...

Page 206: ...is set on the phone more than one connection can be setup since the phone uses a random local port for connection Configuration Files For the specific parameter you can set in the configuration files...

Page 207: ...utbound proxy is maintaining its own outbound connections to the proxy registrar Establishes a flow to the primary outbound proxy If the flow fails the phone establishes the flow to the backup proxy r...

Page 208: ...der by matching the username domain name port and transport as referenced in SIP RFC 3261 This is called strict SIP Contact header matching However in specific net works such as behind some SOHO route...

Page 209: ...st 2 Select Administrator Menu 3 Enter your Administrator password The IP Phones accept numeric passwords only 4 Select SIP Settings 5 Select User Name to enter the username that appears in the name f...

Page 210: ...The IP phones accept numeric passwords only 11 Press until the Options List screen displays 12 Press Restart to restart the phone for the change to take affect For the 6867i 1 Press on the phone to e...

Page 211: ...re allowed such as If the text is longer than the display width than the display truncates the text to fit the display 4 In the Phone Number field enter the phone number of the IP phone 5 In the Calle...

Page 212: ...e section Call Waiting on page 5 59 12 Click Save Settings to save your changes Note To configure the SIP settings per line use the configuration files or the Aastra Web UI Configuration Files For spe...

Page 213: ...I 1 Press the Options key on the phone to enter the Options List 2 Press the Advanced button A keyboard displays 3 Enter the Administrator password using the keyboard Default is 22222 4 Press the SIP...

Page 214: ...xample 5060 Default is 0 Configuring Registrar IP and Registrar Port 7 In the Registrar Server enter an IP address or fully qualified host name in the Registrar Server field Default is 0 0 0 0 A globa...

Page 215: ...ver 5 In the Backup Proxy Port field enter a port number for accessing the backup proxy server 6 In the Outbound Proxy Server field enter the SIP outbound proxy server IP address or fully qualified do...

Page 216: ...ed registration period in seconds from the registrar 15 To enter a value in the Conference Server URI field see Chapter 5 the section Centralized Conferencing for Sylantro and BroadSoft Serv ers on pa...

Page 217: ...phone Local SIP UDP TCP Port see page 4 27 sip local port see page 4 27 Local SIP TLS Port see page 4 27 sip local tls port see page 4 27 Registration Failed Retry Timer Registration Timeout Retry Ti...

Page 218: ...MWI Subscription Period field enter the requested duration in seconds before the MWI subscription times out The phone re subscribes to MWI before the subscription period ends Default is 86400 5 Enable...

Page 219: ...1 Timer 1 is an estimate of the round trip time RTT Default is 500 msec Timer 2 represents the amount of time a non INVITE server transaction takes to respond to a request Default is 4 seconds 11 In t...

Page 220: ...BLA Subscription Period field is enabled by default with a value of 300 seconds This feature sets the amount of time in seconds that the phone waits to receive a BLA subscribe message from the server...

Page 221: ...king the check box Disable this field by unchecking the check box Default is disabled Enabling this parameter allows the phone to accept or reject an aastra xml SIP NOTIFY message Note To ensure the S...

Page 222: ...f codecs and packet sizes shown above or you can configure a custom set of codecs and attributes instead of using the defaults see Customized Codec Preference List below AMR and AMR WB G722 2 Codecs L...

Page 223: ...ing value 2 for the parameter By default the IP phones utilize bandwidth efficient mode Administrators can also specify the list of mode sets that the IP phones support and state the preferred mode to...

Page 224: ...am You enter the ptime values for the customized codec list in milliseconds See table below Silsupp is used to enable or disable silence suppression Voice Activity Detection VAD on the IP phones is us...

Page 225: ...1u 16K 111 G711a 16000 G711a 16K 112 L16 8000 L16 8K 113 L16 16000 L16 16K 115 G726 32 8000 G 726 32 118 AMR G 722 2 AMR Licensed feature for 6735i 6737i 6863i 6865i 6867i only 119 AMR WB G 722 2 AMR...

Page 226: ...nd received by the Aastra IP phones on your network As administrator you specify the global SRTP setting for all lines on the IP phone You can choose among three levels of SRTP encryption as follows S...

Page 227: ...on offer is available allowing administrators the ability to control whether or not the silence suppression attribute should be included in the Session Description Protocol SDP offer If enabled 1 the...

Page 228: ...ort Base and enter an RTP port base setting Default is 3000 7 Press until the Options List screen displays 8 Press Restart to restart the phone for the change to take affect For the 6867i 1 Press on t...

Page 229: ...data using a different port Note The phones support decoding and playing out DTMF tones sent in SIP INFO requests The following DTMF tones are supported Support signals 0 9 Support durations up to 5 s...

Page 230: ...a law and G 729 If you select an additional codec to use in the codec preferences 2 through 10 fields those codecs are added to the list of Basic codecs for the phone to use 7 Optional In Codec 2 thr...

Page 231: ...ts on the phone The call must be at least 5 seconds long in order to generate the RTCP extended reports Configuring RTCP Summary Reports Use the following procedure to configure RTCP summary reports A...

Page 232: ...on your IP phone Any speeddial numbers that you configure on an IP phone are not affected by autodial settings If you configure autodial on your IP phone any lines that function as hotlines do not ac...

Page 233: ...P phone dials whenever the IP phone is off hook as follows If set to 1 then the global autodial settings for this IP phone to this line If set to empty blank then disable Autodial on this line If set...

Page 234: ...ly populate the IP address or domain name for the TFTP FTP HTTP or HTTPS server your DHCP server must support download protocol as referenced in RFC2131 and RFC1541 for Option 66 For more information...

Page 235: ...ternate TFTP server Press Done or Set to save the change Select Alt TFTP Path Enter the path name for which the configuration files reside on the Alternate TFTP server for downloading to the IP Phone...

Page 236: ...server for downloading to the IP Phone If the IP phone s files are located in a sub directory beneath the server s root directory the relative path to that sub directory should be entered in this fie...

Page 237: ...rX For example ipphone 6757i configfiles Optional You can also configure an Alternate TFTP server and Alternate TFTP Path if required by selecting the Alternate TFTP and the Alt TFTP Path parameters P...

Page 238: ...h Enter the path name for which the configuration files reside on the HTTP server for downloading to the IP Phone If the IP phone s files are located in a sub directory beneath the server s root direc...

Page 239: ...onfigfiles Optional You can enter a username and password for accessing the FTP server if required by entering them in the FTP Username and FTP Password fields HTTP Settings In the HTTP Server field e...

Page 240: ...Configuration Server Protocol 4 93 41 001343 02 REV05 07 2014 Aastra Web UI 1 Click on Advanced Settings Configuration Server...

Page 241: ...n a sub directory beneath the server s root directory the relative path to that sub directory should be entered in this field Enter the path name in the form folderX folderX folderX For example ipphon...

Page 242: ...ble Emergency Call Behavior page 5 14 User Dial Plan Setting page 5 14 Time and Date page 5 15 Backlight Mode page 5 27 Display page 5 28 Background Image on Idle Screen page 5 30 Configurable Home Id...

Page 243: ...ial Key Mapping page 5 86 Send DTMF for Remapping Conference or Redial Key page 5 88 Ring Tones and Tone Sets page 5 89 Ring Tone via Speaker During Active Calls page 5 93 No Service Congestion Tone p...

Page 244: ...ll Forwarding page 5 197 Configuring Call Forward via the IP Phone UI 6867i page 5 223 SIP Phone Diversion Display page 5 226 Display Name Customization page 5 226 Displaying Call Destination for Inco...

Page 245: ...section Password Settings on page A 14 IP Phone UI 1 Press on the phone to enter the Options List 2 Select User Password 3 Enter the current user password 4 Press Enter 5 Enter the new user password...

Page 246: ...r password 6 Press Save The Options screen displays indicating your changes were saved Aastra Web UI 1 Click on Operation User Password 2 In the Current Password field enter the current user password...

Page 247: ...d field leave this blank 4 In the New Password field enter a new password for the user Note The IP phones support numeric characters only in passwords If you enter a password with alpha characters the...

Page 248: ...Password Use the following procedure to change the administrator password Locking Unlocking the Phone A user or administrator can lock a phone to prevent it from being used or configured Once the pho...

Page 249: ...he phone Password 2 Enter the user or administrator password and press Enter Default is 22222 The phone unlocks IP Phone UI Lock the phone 1 Press on the phone to enter the Options List 2 Press Lock T...

Page 250: ...the Options List 2 Select Lock Phone Lock The prompt Lock the phone displays 3 Select Yes or press the Lock softkey to lock the phone Unlock the phone 1 Press on the phone to enter the Options List An...

Page 251: ...refer to the following procedure to use the key on the IP phone Configuration Files To configure a softkey programmable key as a lock unlock key using the configuration files see Appendix A the sectio...

Page 252: ...ON Unlock the phone 1 Press the UNLOCK key The Unlock key has a steady ON LED A password prompt displays 2 Enter the user or administrator password and press Enter Default is 22222 A prompt Unlock the...

Page 253: ...checks against the regular dial plan If the phone is locked it checks against the emergency dial plan When a user dials by string pre dial speed dial etc and then goes off hook and the phone is not lo...

Page 254: ...l Plan field enter the number used in your local area to contact emergency services For multiple numbers enter a between each emergency number For example 911 110 Default for this field is 911 999 112...

Page 255: ...active Forced Disconnect As the Connection Hold feature ensures that the caller cannot terminate the call the only way the call can be terminated is if the emergency services agent forces the disconne...

Page 256: ...hange to its daylight savings time observance starting in 2007 The Energy Policy Act of 2005 man dates that DST will now begin at 2 00 A M on the second Sunday in March and revert to Standard time on...

Page 257: ...e default is Eastern Standard Time EST with a value of 300 GMT minus 5 hours time zone minutes 300 For additional values for this parameter see Custom Time Zone and DST Settings on page A 47 dst minut...

Page 258: ...ends Valid value is a positive or negative integer from 1 to 5 1 first full week of month 1 last occurrence dst start day in the month 2 second full week of month 2 second last occurrence dst start da...

Page 259: ...from the Country Code list on the phone On the IP Phone UI for 8 and 11 line phones a User or Administrator can select Preferences Time and Date Time Zone Others and choose DP Dhcp from the displayed...

Page 260: ...ne see Appendix A Time Zone Name on page A 41 Configuring Time and Date Using the Configuration Files Use the following information to set a time and date format time zone and daylight savings time us...

Page 261: ...s Note For more information about setting the time zone to DP Dhcp or Custom see DHCP Time Offset Option 2 Support on page 5 18 Cus tom Time Zone Support on page 5 19 or Appendix A Time Zone Name on p...

Page 262: ...YY DD MM YY MM DD YY MMM DD DD MMM YYYY WWW DD MMM DD MMM DD MM YYYY Note The default Date Format is WWW MMM DD Day of Week Month Day Set Time Zone 6 Press Time Zone 7 Press a country Valid values are...

Page 263: ...Savings 11 Press a Daylight Savings time option Valid values are OFF 30 min summertime 1 hr summertime automatic Note The default for Daylight Savings is Automatic 12 Press the to return to the previo...

Page 264: ...the 3 key to move to back to the options column and press the 4 key to highlight Date Format 9 With Date Format highlighted press the 4 key to move to selection column 10 Use the 5 and 2 keys to scrol...

Page 265: ...Administrator can use the IP Phone UI Aastra Web UI or configuration files to enable disable the Time Server and specify a Time Server 1 Timer Server 2 and or Time Server 3 A User can enable disable...

Page 266: ...format Use the available softkeys to help you enter the information 5 Click Done to save your changes For the 6739i 1 Press on the phone to enter the Options List 2 Press Set Time 3 Press Timer Serve...

Page 267: ...he NTP Time Server field is enabled by default If you need to disable the Time Server uncheck the box The Time Server 1 2 and 3 fields are grayed out when disabled To set Time Server 1 2 and or 3 3 No...

Page 268: ...6735i 6737i 6755i 6757i 6757i CT and 6865i IP Phones only Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Backlight Mode Settings on page...

Page 269: ...phone to enter the Options List 2 Press the Display button 3 Press the Brightness Level button The following options display Level 1 Level 2 Level default 3 Level 4 Level 5 4 Press the level of brigh...

Page 270: ...e Display button 3 Press the Brightness Timer button A text box displays 4 Press the text box A pop up keyboard displays 5 Press the 123 key and enter a value in seconds for the Brightness Timer You c...

Page 271: ...with light colored elements IP Phone UI 1 Press on the phone to enter the Options List 2 Press the Display button 3 Press the Calibrate Screen button A Recalibrate touchscreen prompt displays 4 Press...

Page 272: ...me parameter beside the line number in the top status bar The secondary screen mode displays both the Screen Name and Screen Name 2 parameters They are displayed above the smaller repositioned date an...

Page 273: ...igurable through the phone s UI or by defining the screen save time parameter in the configuration files Configuring the Screen Saver Timer Using the Configuration Files Use the following parameter to...

Page 274: ...m the centralized server for each call and then locally cached in the phone to reduce network traffic If there is no picture on the central server for the dialed number and or Caller Id number and Dir...

Page 275: ...astra is not responsible for any damage to the IP phone or headset that may result from the use of non verified headsets or from incorrectly connecting headsets or cables Reference For more informatio...

Page 276: ...ur setting 6 Press Set or Done to save your setting The setting applies immediately to the phone For the 6739i 1 Press on the phone to enter the Options List 2 Press the Audio button 3 Press the Heads...

Page 277: ...ology provides a more lifelike conversation when the G 722 wideband Codec is used The phones with 8 and 11 line LCD screens display a large icon when Hi Q is being used on the call On 3 line LCD scree...

Page 278: ...hone to enter the Options List 2 Press the Audio button 3 Navigate to the second page and press the WBand RX Filters key 4 Press the settings button next to the audio path i e Speaker or Handset you w...

Page 279: ...t speaker Handset tx gain The increased db or decreased db amount of signal transmitted from the handset microphone to the far end party Handset sidetone gain The increased db or decreased db amount o...

Page 280: ...cedure to enable disable Live Dialpad on the IP Phones Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Live Dialpad Settings on page A 58...

Page 281: ...nguage Available Language Associated Language File included in the firmware file when downloaded from configuration server English Default resides on the phone Czech UTF 8 lang_cs txt Czech ASCII lang...

Page 282: ...hich language packs to load When the language pack s have loaded you must then use the configuration files IP Phone UI to specify which language to display on the IP phone You must use the Aastra Web...

Page 283: ...Options List 2 Select Language 3 Select Screen Language 4 Select the applicable language Notes Valid values for the 6757i CT cordless handset are English French and Spanish only All languages may not...

Page 284: ...UTF 8 lang_cs_op txt Czech ASCII lang_ct txt Catalan lang_ct_va txt Valencian lang_cy txt Welsh lang_de txt German lang_da txt Danish lang_es txt Spanish lang_es_mx txt Mexican Spanish lang_fi txt Fi...

Page 285: ...eature Keypad Text Character Input Tables English default Specifying the Language to Use in the Aastra Web UI 4 After restarting your phone log back in using the Aastra Web UI 5 Click on Basic Setting...

Page 286: ...cters 0 0 0 1 1 _ 1 _ 2 ABC2 abc2 3 DEF3 def3 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6 mno6 7 PQRS7 pqrs7 8 TUV8 tuv8 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 AB...

Page 287: ...ers 0 0 0 1 1 _ 1 _ 2 ABC2 abc2 3 DEF3 def3 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6 mno6 7 PQRS7 pqrs7 8 TUV8 tuv8 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2...

Page 288: ...cters 0 0 0 1 1 _ 1 _ 2 ABC2 abc2 3 DEF3 def3 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6 mno6 7 PQRS7 pqrs7 8 TUV8 tuv8 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 2A...

Page 289: ...the following parameter to enable this feature input language Use the following procedures to specify the input language to use on the IP phone Key Uppercase Characters Lowercase Characters 0 0 0 1 1...

Page 290: ...applicable to 6757i CT cordless handset Nordic 5 Press Done when you have selected a language For the 6739i 1 Press on the phone to enter the Options List 2 Press the Language button 3 Press the Inpu...

Page 291: ...ansion modules include support for ISO 8859 2 Latin2 of multi national languages when display ing and inputting in the IP Phone UI and the Aastra Web UI UTF 8 is also compatible with XML encoding on t...

Page 292: ...r the 6739i the phone UI take precedence over any key parameters defined in the config uration files Note This minimum ringer volume does not affect the silent ring tone When the silent ring tone is s...

Page 293: ...softkeyN type softkeyN label softkeyN value softkeyN line softkeyN states 9480i 9480i CT 6735i 6737i 6739i 6755i 6757i 6757i CT 6867i topsoftkeyN locked topsoftkeyN type topsoftkeyN label topsoftkeyN...

Page 294: ...grammed with other functions if required An Administrator can use the following parameters in the configuration file to lock and unlock the Save and Delete keys For the 6730i 6731i and 6865i prgkey5 l...

Page 295: ...ny 4 digit dial strings that begin with a 0 or 1 any 5 digit dial strings that begin with a 2 up to 8 any 12 digit dial strings that begin with 91 any non empty digit string that ends with a or any 2...

Page 296: ...n consecutive key presses on the IP phone s keypad The default for this parameter is 4 seconds If you press a key on the phone and wait 4 seconds before pressing the next key the key times out and can...

Page 297: ...In the Local Dial Plan field enter a valid local dial plan up to 512 alphanumeric characters for the IP phone Default is X XX Enter pre pended digits or a to present a secondary dial tone if required...

Page 298: ...its to display to the IP phone when using the keypad to dial or when dialing from a softkey or programmable key DTMF is the signal sent from the phone to the network that you generate when you press t...

Page 299: ...owing procedures to suppress incoming DTMF playback on the IP phone Aastra Web UI 1 Click on Basic Settings Preferences General 2 Enable the Display DTMF Digits field by checking the check box Disable...

Page 300: ...ere is no active calls If call waiting is disabled on the 6757i CT bases and the handset is currently on a call all additional incoming calls are rejected on the handset intercom calls are treated as...

Page 301: ...he configuration files Aastra Web UI 1 For global configuration click on Advanced Settings Global SIP Basic SIP Authentication Settings Or for per line configuration click on Advanced Settings Line N...

Page 302: ...stops on the existing active call You can enable or disable this feature in the configuration files or in the Aastra Web UI Configuration Files For specific parameters you can set in the configuratio...

Page 303: ...UI 1 Click on Basic Settings Preferences General 2 In the Call Waiting Tone Period field enter a time period in seconds that the call waiting tone will be audible on an active call when another call c...

Page 304: ...ered Dial Tone Use the following procedures to configure stuttered dial tone on the IP phones Configuration Files For specific parameters you can set in the configuration files for enabling disabling...

Page 305: ...files the value you set in the Aastra Web UI overrides the Administrator s setting Setting and saving the value in the Aastra Web UI applies to the phone immediately Reference For more information ab...

Page 306: ...or more information about configuring the status scroll delay for XML status messages see XML Customized Services on page 5 246 Configuring Status Scroll Delay Use the following procedures to configur...

Page 307: ...ring Switch Focus to Ringing Line You use the following procedures to enable or disable Switch Focus to Ringing Line Note If you configure the BLF Xfer key s and or Speeddial Xfer key s on the phone y...

Page 308: ...ure using the call hold reminder during active calls parameter in the configura tion files or in the Aastra Web UI Configuring Call Hold Reminder During Active Calls You use the following procedure to...

Page 309: ...r disable this feature using the call hold reminder parameter in the configuration files or in the Aastra Web UI Configuring Call Hold Reminder You use the following procedure to enable or disable Cal...

Page 310: ...r Configuring Call Hold Reminder Frequency You use the following procedure to configure the Call Hold Reminder Frequency Notes You must enable the call hold reminder and or call hold reminder during a...

Page 311: ...call ends Transfer For incoming or outgoing calls the current behavior is that the same line used to transfer the call does not change For incom ing calls the phone switches back immediately after the...

Page 312: ...this parameter 0 disable in the configuration files the Goodbye key hangs up the active call Aastra Web UI 1 Click on Basic Settings Preferences General 2 In the Preferred Line field select a preferr...

Page 313: ...arrow navigation key The phone will hang up on the active call if you press the Goodbye key You can set this parameter using the configuration files or the Aastra Web UI Configuring the Goodbye Key to...

Page 314: ...dicator MWI to illuminate for a specific line or for all lines For example if you configure the MWI LED on line 3 only the LED illuminates if a voicemail is pending on line 3 If you configure the MWI...

Page 315: ...Basic Settings Preferences General 2 In the Message Waiting Indicator Line field select a single line from 1 to 9 or select All for all lines If you select a single line the MWI illuminates when a voi...

Page 316: ...an set the DND mode using the Aastra Web UI at the path Basic Settings Preferences Gen eral DND Key Mode An Administrator can also set the DND Key Mode using the configuration files Reference For more...

Page 317: ...m Sets the phone to display custom screens after pressing the DND key that list the account s on the phone The user can select a specific account for DND turn DND ON for all accounts or turn DND OFF f...

Page 318: ...ly to all accounts on the phone Custom mode The Custom mode allows you to configure CFWD for a specific account or all accounts You can con figure a specific mode All Busy and or No Answer for each ac...

Page 319: ...Aastra Web UI if you make changes to that initial account the changes apply to all accounts on the phone Custom The Custom mode allows you to configure CFWD for a specific account or all accounts You...

Page 320: ...e this time out interval using the lldp startinterval parameter This parameter is only valid during the phone bootup process and it will control the LLDP MED time out interval where the phone sends LL...

Page 321: ...ices LLDP MED on the IP Phone 6 Press DONE to save the change For the 6739i 1 Press on the phone to enter the Options List 2 Press the Advanced and enter your Administrator password using the pop up k...

Page 322: ...line 9 Only an Administrator can configure outgoing intercom calls A phone side Intercom call indicates the phone is responsible for telling the recipient that an intercom call is being placed while a...

Page 323: ...ore Auto Answer The IP Phones include support for the delay parameter in the Alert Info header used in conjunction with info alert autoanswer in order to facilitate auto answer functionality When pres...

Page 324: ...rcom see Appendix A the section Incoming Intercom Settings on page A 146 Aastra Web UI Outgoing intercom Settings 1 Click on Basic Settings Preferences Outgoing Intercom Settings 2 Select an Intercom...

Page 325: ...mable Keys or Expansion Module Keys 1 Click on Basic Settings Preferences Incoming Intercom Settings 2 The Auto Answer field is enabled by default The automatic answering feature is turned on for the...

Page 326: ...call barges in and any existing calls are put on hold If an RTP multicast session already exists on the phone and the phone receives another incoming RTP multicast session the priority is given to th...

Page 327: ...enter a multicast IP address and a port number for the Paging key When you press this key the phone initiates an out going multicast RTP session to the specified address using the specified port For...

Page 328: ...no number is configured the Redial and Conference keys return to their original functionality You can configure this feature using the configuration files or the Aastra Web UI Use the following proced...

Page 329: ...key when the phone is idle During an active call the phone will send the custom number as DTMF using the phone configured DTMF method inbound vs out of band RFC2833 vs SIP INFO This feature can be co...

Page 330: ...ble identifies the valid settings and default values for each type of configuration method Ring Tone Settings Table Configuration Method Valid Values Default Value Configuration Files Global 0 Tone1 1...

Page 331: ...ne 12 Tone 13 Tone 14 Tone 15 Silent Global Tone 1 Aastra Web UI Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Tone 6 Tone 7 Tone 8 Tone 9 Tone 10 Tone 11 Tone 12 Tone 13 Tone 14 Tone 15 Silent Per Line G...

Page 332: ...dial tone ring tone busy tone congestion tones call waiting tone ring cadence pattern Configuring Ring Tones and Tone Sets Use the following procedures to configure ring tones and tone sets on the IP...

Page 333: ...ult Tone 2 Tone 3 Tone 4 Tone 5 Tone 6 Tone 7 Tone 8 Tone 9 Tone 10 Tone 11 Tone 12 Tone 13 Tone 14 Tone 15 Silent 4 Press the value you want to set for the Ring Tone 5 Press the Tone Set button 6 Sel...

Page 334: ...to scroll through and choose the desired tone set Valid values areAustralia Brazil Canada Europe France Germany Italy Italy2 Malaysia Mexico Brazil Russia Slovakia UK and US Default is US 7 Press the...

Page 335: ...e congestion tone will replace the conventional dial tone when the handset is off hook a head set is employed or the speakerphone is engaged The congestion tone s frequency pattern is based on the res...

Page 336: ...tects an incoming call the phone firmware inspects the INVITE request in the IP packet for an Alert Info header If it contains an Alert Info header the firmware strips out the URL and keyword paramete...

Page 337: ...ed party before they pick up the call On the IP phones if you enable priority alerting when using an Asterisk or BroadWorks server the IP phone uses the fol lowing Bellcore specified tones by default...

Page 338: ...5 1025 4400 Bellcore dr3 3 Ringing Silent Ringing Silent Ringing Silent Short Short Long 315 145 315 145 630 2975 400 200 400 200 800 4000 525 525 525 525 1025 4400 Bellcore dr4 4 Ringing Silent Ringi...

Page 339: ...z Cadence on off Dial 425 Continuous Secondary Dial 425 300 100 300 1300 Ringing 425 1000 4000 Busy 425 250 250 Congestion 425 500 500 Call Waiting 425 100 100 100 10000 Ring Cadence 1000 4000 Tone Fr...

Page 340: ...ndary Dial 425 Continuous Ringing 425 1 0 4 0 Busy 425 0 5 0 5 Congestion 425 0 2 0 2 Call Waiting 425 0 40 0 10 0 25 0 10 0 15 Tone Frequency Hz Cadence on off Dial 425 0 33 0 33 0 66 0 66 Secondary...

Page 341: ...specified call waiting tones Aastra Web UI 1 Click on Basic Settings Preferences 2 In the Priority Alerting Settings section enable the Enable Priority Alerting field by checking the check box Disabl...

Page 342: ...on from a list and then pressing a Pickup softkey pro grammable key To use the Directed call pickup feature from an XML application you must list all ringing extensions using the AastraIPPhoneTextMenu...

Page 343: ...BLF if the server provides applicable informa tion If the Directed Call Pickup over BLF information is missing in the messages to the server the Directed Call Pickup by Prefix method is used if a val...

Page 344: ...ected Call Pickup on page 5 102 Configuration Files To set BLF or BLF List in the configuration files for Directed Call Pickup see Appendix A the sections Softkey Programmable Key Keypad Key Feature K...

Page 345: ...s In the Label field enter the name of the person who s extension you are monitoring if Type is BLF Note If BLF List type is selected no label value is required The BroadWorks BLF List name is configu...

Page 346: ...de You must enable Directed Call Pickup before performing these procedures See Enabling Disabling Directed Call Pickup on page 5 102 Configuration Files To set XML in the configuration files for Direc...

Page 347: ...nd 11 Line LCD softkeys In the Label field enter the name of the person who s extension you are monitoring 9 In the Value field enter the URI that the phone uses to display the XML application to the...

Page 348: ...modules on an IP phone total ling 180 softkeys Valid for 6735i 6737i 6739i 6755i 6757i and 6757i CT phones The M680i expansion module consists of 16 softkeys You can have up to 3 expansion modules on...

Page 349: ...3i 6865i and 6867i in Release 3 3 1 SP4 Group Call Pickup GCP This feature is not supported for the 6735i 6737i 6863i 6865i and 6867i in Release 3 3 1 SP4 idle connected incoming outgoing busy XML idl...

Page 350: ...ey12 value 89 softkey12 states outgoing Configuration Example The following example illustrates the use of the softkeyN states parameter and the softkeyN type parameter with a value of empty For clari...

Page 351: ...llows a softkey to be removed quickly by deleting the softkey information from the configura tion file Softkey Idle Connected Notes softkey1 Key 1 Key 2 Line displays for softkey1 Key 1 in connected s...

Page 352: ...nd the phone waits for you to enter the remaining numbers to dial out For more information about speeddial prefixes see Speeddial Prefixes on page 5 132 You can also create Speeddial keys and edit the...

Page 353: ...configured then by pressing the key 82 automatically activates a service provided by the server The value you enter for this field is dependent on the services pro vided by the server For more informa...

Page 354: ...rs List on page 5 228 Redial List redial Redial Indicates the key is configured to access the Redial List For more information about the Redial List see your Model Specific IP Phone User Guide Confere...

Page 355: ...ne Pressing this key automatically sends a Real Time Transport Protocol RTP stream to pre configured multicast addresses without involving SIP signaling For more information about the Paging key see G...

Page 356: ...Key Expansion Module Key Hard Key Parameters on page A 157 4 If applicable enter a label in the Label field 5 If applicable in the Value field enter a value to associate with the softkey For example f...

Page 357: ...efining the parameter as 0 will cause the 6867i IP phone to retain the defined position of the programmed softkey Using the example above if the collapsed softkey screen parameter is disabled the Home...

Page 358: ...eter enabled Park and DND appear on page 1 in softkey positions 4 and 5 Drop Conf and Xfer situated in softkey positions 1 2 and 3 Configuring Collapsed Context User Softkey Screen Use the following p...

Page 359: ...are configured the screen displays five softkeys and offers a More option to access the remaining softkey By enabling the collapsed more softkey screen parameter in the scenario above the More softkey...

Page 360: ...or if six top softkeys or six bottom softkeys are configured Icom CFWD Park LCR Pickup More Services DND Directory Paging Callers More 01 01 14 11 00am L1 Thomas Keller Icom CFWD Park LCR Pickup Home...

Page 361: ...r if a total of 12 softkeys are configured Default Screen 1 Parameter Enabled L1 Thomas Keller 11 40am 13 05 13 Thomas Keller Line 4 Line 5 Line 6 Paging DND Lock Park Pickup CFWD LCR Icom L1 Thomas K...

Page 362: ...ants to display a full 10 digit number as the softkey label instead of a shortened label containing only 7 digits followed by ellipsis characters When a softkey or top softkey is defined as a line the...

Page 363: ...ndsets Sim ply press the v key from the idle state to go off hook Then press the y key to go back on hook Duplicate functions can exist in the feature key as there is no filtering or duplicate checkin...

Page 364: ...security reasons the user must submit the page from the same browser that was used to load the page If the user tries to submit the page from any other IP address the following error displays Error Se...

Page 365: ...mation on the Callers List see the section Callers List on page 5 228 Transfer xfer Xfer Indicates the key is configured as a Transfer key for transferring calls For more information about the Xfer ke...

Page 366: ...umber in the Directory List to private The Pub lic key allows a number in the Directory List to be sent to the handsets A 6757i CT accepts a maximum of 50 entries with the public attribute For more in...

Page 367: ...m 3 Select the function for that handset key from the Key Function field 4 Click Save Settings to save the function you selected to the handset key The key programming information is sent to the 6757i...

Page 368: ...applicable keypad key keys 1 through 9 For information on how to configure the press and hold keypad keys using the IP phone UI please refer to the respective phone model s Aastra SIP IP Phone User G...

Page 369: ...of hard keys 5 6 7 and 11 indicated above in red is not supported Hard keys are only configurable using the configuration files hardkey1 Default type line hardkey2 Default type line hardkey3 Default t...

Page 370: ...peeddialxfer speeddialconf directory callers redial conf xfer icom phonelock paging hardkeyN value The value you would like to assign to the hard key you are configuring The hardkeyN value parameter c...

Page 371: ...splash same as the current BLF ring splash but at a lower level to be less intrusive One low volume splash delayed after a delay of x seconds the ring signal that is the same as the current BLF ring s...

Page 372: ...ion file and the phone for which he down loads the configuration to already has key types configured on it those key types display in the key list for those keys in addition to the key types specified...

Page 373: ...utomatically and pauses for you to enter the remaining number using the keypad on the phone You can configure the Speeddial prefix using the configuration files or the Aastra Web UI Enabling Disabling...

Page 374: ...tton on screen i e red for busy green for idle as well as the LED indicators i e solid for busy and off for idle You can configure a BLF key on the IP Phones using the configuration files or the Aastr...

Page 375: ...the 6867i the BLF states are indicated by the color of the softkey button on screen red of busy yellow for ringing and green for idle as well as the LED indicators i e solid for busy flashing for ring...

Page 376: ...Key Expansion Module Key Hard Key Parameters on page A 157 BLF List URI Settings on page A 194 Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on...

Page 377: ...n Idle mode the menu switches to the page with the BLF key when there is an incoming call to the monitored extension The page is shown for 10 seconds if the call is answered If the call is not answere...

Page 378: ...runcate the label and simply displays as many characters as the area reserved for the label allows The following images provide an example of how the label of a BLF or BLF List softkey defined as Robe...

Page 379: ...t Zi 01 01 14 11 00am L1 John Smith Robert Zim 01 01 14 11 00am 6737i 6757i 6757i CT Primary Display Mode Secondary Display Mode 6739i L1 John Smith 12 45pm Mon Jan 1 John Smith Robert Zimm erman Jack...

Page 380: ...List Softkeys Use the following procedure to configure the display for blank BLF List softkeys Ring Signal Type for BLF There is a global parameter play a ring splash that controls whether or not a ri...

Page 381: ...ring the active call state 8 In call delayed same as Normal delayed but ring splash plays when idle and also during the active call state use the ring splash delay parameter to define the delay 9 In c...

Page 382: ...ng splash is playing In scenarios where multiple keys are configured for periodic ring splashes and multiple BLF targets are ringing only one periodic ring splash for one target will be played While o...

Page 383: ...e 1 101 Ring tone 2 102 Ring tone 3 103 Ring tone 4 104 Ring tone 5 105 Ring tone 6 106 Ring tone 7 107 Ring tone 8 108 Ring tone 9 109 Ring tone 10 110 Ring tone 11 111 Ring tone 12 112 Ring tone 13...

Page 384: ...the ring tone for extension 1 If ringing stops for extension1 ringing will begin for extension 2 and so on Call waiting tone playback behavior for BLF List monitored extensions is based on the same r...

Page 385: ...monitored and once there is any state change with those extensions the key shows the status of the monitored lines The Xfer key allows a call to be transferred to other recipients blindly or con sult...

Page 386: ...n the focused line is in the Ringing state pressing the BLF Xfer key forwards the call to the extension uncondi tionally disregarding the status of the monitored extension BLF Xfer and Speeddial When...

Page 387: ...e following in Appendix A to configure a BLF Xfer and Speeddial Xfer key on the IP phone using the configura tion files Softkey Parameters Programmable Key Parameters Expansion Module Parameters softk...

Page 388: ...aling line A Cancel softkey displays on the phone only those phones that have LCDs larger then 3 lines allowing you to abort the conference speeddial if required The message Ringing displays below the...

Page 389: ...ration file use speeddialconf as the softkey type Configuring the Speeddial Conf Key Using the Configuration Files To configure the Speeddial Conf key using the configuration files you enter speeddial...

Page 390: ...y Programmable Key Keypad Key Feature Key Expansion Module Key Hard Key Parameters on page A 157 Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on...

Page 391: ...for the key type For the label enter a key label to assign to the Speeddial MWI key e g Peter For the value enter in the call URI and voicemail URI separated by a semi colon as per the following synta...

Page 392: ...0000 domain sip voicemail_peter domain expmod1 key1 line 3 Refer to the following in Appendix A to configure a Speeddial MWI key on the IP phone using the configuration files Configuration Files To s...

Page 393: ...n Notes As the example above illustrates pauses and DTMF are supported for the call URI Ensure that no spaces are added between the call URI and the voicemail URI when defining the key value If only o...

Page 394: ...nsure that no spaces are added between the call URI and the voicemail URI when defining the key value If only one URI is provided the value will be used for the voicemail URI and the call URI will be...

Page 395: ...This occurs only if the administrator has configured an ACD auto availability timer as described in ACD Auto Available Timer on page 5 154 The IP phone user can also choose to manually change the phon...

Page 396: ...he ACD Auto Available Timer using the configuration files see Appendix A the section ACD Auto Available Timer Settings on page A 152 Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Ope...

Page 397: ...the Availa ble Unavailable key on the phone UI The server monitors your IP phone status When you set the IP phone to available the server begins distributing calls to your phone When you set the IP ph...

Page 398: ...bel assigned to the ACD softkey on your IP phone The login screen appears In this example the ACD softkey accesses the Customer Support phone queue and is labelled Support 2 Press the Log In softkey Y...

Page 399: ...igure a DCP softkey you specify the extension that you want to monitor Then when the monitored exten sion receives a call you press the DCP softkey to pickup intercept it If the monitored extension re...

Page 400: ...ing procedure to configure Directed Call Pickup using the Aastra Web UI This procedure uses the 6755i IP Phone as an example Notes DCP GCP feature availability is dependant on your call manager On the...

Page 401: ...pe field select Directed Call Pickup 4 In the Label field specify a name for this Directed Call Pickup softkey For example GCP_A 5 In the Value field enter groupcallpickup 6 Click Save Settings to sav...

Page 402: ...ey and the DND mode Account Phone Custom using the configuration files or the Aastra Web UI Once you configure DND you can access the DND screen on the IP Phone UI 2 If the monitored extension receive...

Page 403: ...ode 2 softkey1 type dnd softkey1 states idle connected incoming outgoing busy In the above example softkey 1 is configured for DND for line 1 only with a custom configuration Pressing softkey 1 dis pl...

Page 404: ...s DND ON for all accounts on the phone DND key toggles all accounts on the phone to ON or OFF Custom Sets the phone to display custom screens after pressing the DND key that list the account s on the...

Page 405: ...me2 is configured on Line 2 and Screenname3 is configured on Line 3 The name for the account is dependant on the name specified for the Screen Name parameter at the path Advanced Settings LineN If you...

Page 406: ...r account 2 Notes If there is no DND key configured or if it is removed DND is disabled on the IP phone If there is only one account configured on the phone then the mode setting is ignored and the ph...

Page 407: ...enabled as indicated by a check mark Account 2 has DND disabled as indicated by an X Items 3 and 4 allow you to disable or enable DND on all accounts respectively 3 Use the 4 Change key to enable or d...

Page 408: ...unt 2 Use the RIGHT and LEFT arrow keys to scroll through each account IP Phone UI 1 Press the DND key to toggle DND ON or OFF for all accounts on the phone Toggling to ON enables DND on all accounts...

Page 409: ...ed on the phone IP Phone UI 1 Press the DND key on the phone The screen displays a list of the accounts on the phone and allows you to enable disable a specific account or all accounts Use the UP and...

Page 410: ...tus bar on the upper right of the screen Pressing the DND key again disables DND on the line in focus turns off the MWI LED and the DND status icon disappears To enable disable DND for another account...

Page 411: ...Pressing the DND key again disables DND on the line in focus turns off the MWI LED and the DND status icon disappears To enable disable DND for another account Press the Services button Press the DND...

Page 412: ...on the upper right of the screen Pressing the DND key again disables DND on the line in focus turns off the MWI LED and the DND status icon disappears To enable disable DND for another account Press...

Page 413: ...avigation keys 3 Press the 3 navigation key to go back to the Home screen 4 With the account in focus on Home screen press the DND softkey to toggle DND on or off for the account IP Phone UI 1 From th...

Page 414: ...BLA group On one single phone multiple BLA DA can be associated with different line appearances Every BLA DA is independent from each other and follows the same rules as a single BLA group As multiple...

Page 415: ...ylantro server the value set for the sip lineN bla number parameter shall be the same value set for the sip lineN user name parameter for all the phones in the group For exam ple if sip lineN user nam...

Page 416: ...hone Note The original phone number which has the bridged line appearance on other phones will have the sip lineN user name parameter the same as the sip lineN bla number 1010 in the above example on...

Page 417: ...n Advanced Settings Line N 1 9 In the Line Mode field select the BLA option 2 In the Phone Number field enter the phone number of the IP phone 3 For global configuration of BLA In the BLA Number field...

Page 418: ...Configuring the BLA Subscription Period Use the following procedures to configure the BLA Subscription Period Configuration Files To configure the BLA subscription period on the IP phones using the co...

Page 419: ...the BLA along with the registration for its own pri mary appearance number If the IP phone has the primary appearance as a BLA then there is no need for third party regis tration When configuring the...

Page 420: ...ame BLA account If a normal line has the same user name as the BLA user of another line the phone shows MWI only for the normal line Configuring BLA Support for MWI Using the Configuration Files Use t...

Page 421: ...ou change the setting on this parameter you must reboot the phone for it to take affect Both the sip explicit mwi subscription and sip mwi for bla account parameters must be enabled in order for the M...

Page 422: ...nabled an error message displays to the LCD on the phone The SCA call bridging feature is disabled by default on all phones You can enable this feature on a global or per line basis using the configur...

Page 423: ...None Small circle None Seized N A N A Solid Circle Solid Red Progressing outgoing call Empty circle Solid Red Solid Circle Solid Red Alerting incoming call Empty blinking circle Flashing Red N A N A A...

Page 424: ...Hold Bridge Bridge held Retrieve Bridge State Softkey Image for Local Softkey LED for Local Softkey Image for Remote Softkey LED for Remote Idle Off Off Seized Solid Red Solid Red Progressing outgoing...

Page 425: ...references to configure park pickup statically Park Call Pick Up Parked Call How it Displays on the Phone On the phone UI the static configuration method displays the following When a call comes in an...

Page 426: ...kup Static Configuration Using the Configuration Files Use the following parameters to configure park pickup static configuration sprecode pickupsprecode Server Park Values Pickup Values Asterisk 70 7...

Page 427: ...et a key as Park or Pickup and then specify a customized label to display on the Phone UI specify the state of the park and or pickup keys For 3 Line LCD display phones you can set a programmable key...

Page 428: ...f the softkey as connected When you configure a softkey as Pickup you can configure the state of the softkey as idle outgoing or just idle or just outgoing Note On the 9480i 9480i CT and 6757i 6757i C...

Page 429: ...N park pickup config 70 70 asterisk prgkeyN type pickup sip lineN park pickup config 70 70 asterisk Sylantro prgkeyN type park sip lineN park pickup config 98 99 sylantro prgkeyN type pickup sip lineN...

Page 430: ...ine 1 to park a call On 3 Line LCD phones you can enter a key label at Operation Softkeys and XML Park Pickup Call Server Configuration Values Use the following procedure to configure the park pickup...

Page 431: ...and apply the changes For CT Handset s 1 Click on Advanced Settings Line 1 you can select any line 2 Under Advanced SIP Settings in the Park Pickup Config field enter the appropriate value based on th...

Page 432: ...ckup feature 3 Click on Operation Programmable Keys 6731i Screen 4 Pick a key to configure for parking a call 5 In the Type field select Park Note The Value and Line fields are already configured from...

Page 433: ...e configuration parameter or alternatively define the Park Pickup Config field in the Aastra Web UI By employing the programmable configuration method individual Park and Pickup program IP Phone UI Pa...

Page 434: ...p_code pickup_dial_code broadworks For example if the parameter is defined as sip lineN park pickup config 68 4200 88 4200 broadworks the dial code 4200 will be automatically dialed out after the 68 p...

Page 435: ...Web UI 1 Click on Basic Settings Preferences General 2 Enter the park code in the Park Call field to which active calls will be parked e g 68 for BroadSoft BroadWorks 3 Enter the pickup code in the Pi...

Page 436: ...urn Use the following procedures to configure LCR on the IP phones 8 Click on Operation Reset 9 Click on Restart to restart the IP phone and apply the changes Note On the 6739i you can configure a Las...

Page 437: ...Function field select Last Call Return 4 Click Save Settings to save your changes For 3 Line LCD phones 1 Click on Operation Programmable Keys 6753i Screen 2 Pick a key to configure for Last Call Ret...

Page 438: ...l Off or copy the configuration for the account in focus to all other accounts using a CopytoAll softkey You can enable different call forwarding rules modes independently for example you can set diff...

Page 439: ...t configured on the phone then the mode setting is ignored and the phone behaves as if the mode was set to Phone When configuring a CFWD mode All Busy No Answer for an account you must configure a CFW...

Page 440: ...Web UI if you make changes to that initial account the changes apply to all accounts on the phone Custom The Custom mode allows you to configure CFWD for a specific account or all accounts You can con...

Page 441: ...a different specified number such as a cell phone number 8 For each account in the Number field enter the phone number for which you want the incoming calls to forward to if the phone is in the specif...

Page 442: ...our changes The change takes effect immediately without a reboot Notes If there is no CFWD key configured on the phone or it is removed you can still enable CFWD via the at the path Options Call Forwa...

Page 443: ...ective account to the specified number Busy Forwards incoming calls to a specified number if DND has been enabled for that account OR if the account is currently engaged in another call No Answer Forw...

Page 444: ...on to OFF 6 Press 4Set to save the change 7 In the CFWD State screen press the 2 navigation keys to scroll to the CFWD Number screen and press 4Change 8 Enter a phone number to apply to the current st...

Page 445: ...is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call if there is no answer 12 Press 4Set to save the change 13 Press 3Done to s...

Page 446: ...unts on the phone All Forwards all incoming calls for the respective account to the specified number Busy Forwards incoming calls to a specified number if DND has been enabled for that account OR if t...

Page 447: ...f 6 Press the 4Set key to save the change 7 In the CFWD State screen press the 2 navigation key to scroll to the CFWD Number screen and press 4Change 8 Enter a phone number to apply to the current sta...

Page 448: ...ard is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call 12 Press 4Set to save the change 13 Press 3Done to save all your change...

Page 449: ...g calls for the respective account to the specified number Busy Forwards incoming calls to a specified number if DND has been enabled for that account OR if the account is currently engaged in another...

Page 450: ...Press the 4Set key to save the change 7 In the CFWD State screen press the 2 navigation key to scroll to the CFWD Number screen and press 4Change 8 Enter a phone number to apply to the current state...

Page 451: ...forward is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call 12 Press 4Set to save the change 13 Press 3Done to save all your ch...

Page 452: ...the path Options Call Forward If there is only one account configured on the phone then the mode setting is ignored and the phone behaves as if the mode was set to Phone Using the Aastra Web UI if you...

Page 453: ...ll No Answer Enables CFWD NoAns for an account and forwards incoming calls to a specified number if the call has not been answered for the specified number of rings Note If CFWD All AND CFWD Busy AND...

Page 454: ...BACKSPACE key if required to delete characters 7 Use the DOWN arrow key to scroll to the No Rings field Press the CHANGE key to select the number of rings to apply to the phone for call forwarding inc...

Page 455: ...phone is currently engaged in another call No Answer Enables CFWD NoAns on the phone and forwards incoming calls to a specified number if the call has not been answered for the specified number of ri...

Page 456: ...to apply to the phone for call forwarding incoming calls Valid values are 1 to 20 Default is 3 When the phone receives an incoming call and call forward is configured on the phone the phone rings the...

Page 457: ...has one or more CFWD states disabled as indicated by an X 3 Select an account using the UP and DOWN arrow keys You can also use the following keys if required All Off Key Disables CFWD for all account...

Page 458: ...for an account and forwards incoming calls to a specified number if the call has not been answered for a specified number of rings The phone number can be different between accounts Note If CFWD All A...

Page 459: ...lete characters 8 Use the DOWN arrow key to scroll to the No Rings field Press the CHANGE key to select the number of rings to apply to the phone for call forwarding incoming calls Valid values are 1...

Page 460: ...e phone s front panel The following procedure assumes you have already configured a CFWD key AND assumes there are three accounts con figured on the phone Notes If there is no CFWD key configured on t...

Page 461: ...ys 7 Using the keyboard enter the phone number that your phone will call forward to and press Enter 8 If you enter a phone number for the ALL parameter you can press the to automatically copy the same...

Page 462: ...phone number that your phone will call forward to and press Enter 6 If you enter a phone number for the ALL parameter you can press the to automatically copy the same phone number to the BUSY and NO A...

Page 463: ...f button to turn the CFWD parameter OFF 6 Press the Phone Number field A pop up keyboard displays 7 Using the keyboard enter the phone number that your phone will call forward to and press Enter 8 If...

Page 464: ...creen displays for the account you selected 5 Enter forwarding numbers using the dialpad keys for any of the following states All Forwards all incoming calls for the respective account to the specifie...

Page 465: ...has not been answered for the specified number of rings Notes Pressing the 2 navigation key moves the selection to the next field checkbox If All and Busy and No Answer are all enabled and or if the...

Page 466: ...the call has not been answered for the specified number of rings Notes Pressing the 2 navigation key moves the selection to the next field checkbox If All and Busy and No Answer are all enabled and or...

Page 467: ...creen and suppression of the local directory lookup This parameter is useful in such cases where a call manager will intentionally modify the display name according to a spe cific scenario For example...

Page 468: ...figuring the Display Name Customization Feature Use the following procedures to configure the display name customization feature Notes Pattern matching is only applied for incoming calls and against t...

Page 469: ...enable and disable the Callers List feature using the configuration files When disabled the Callers List does not display on the IP phone UI and the Caller List key is ignored when pressed When enabl...

Page 470: ...t For any applicable phones the Callers List option on the IP phone is removed from the Services menu and the Caller List key is ignored if pressed by the user Use the following procedures to enable d...

Page 471: ...atically dials the number from the record you selected Note After selecting a number from the Callers List you can edit the number if necessary 4 To delete a record from the Callers List press the Cal...

Page 472: ...the following procedure to create customized Callers List and Services keys on the IP Phone using the configuration files 5 To delete a record from the Callers List highlight the Caller record press t...

Page 473: ...ndicator does not increment the unanswered calls Use the following procedures to enable disable the Missed Calls Indicator on the IP phones Accessing and Clearing Missed Calls Use the following proced...

Page 474: ...the Directory List softkey is ignored when pressed This is an administrator function only If the Directory List is enabled you can view add change and delete entries to from the Directory List using t...

Page 475: ...ry List with server directory files To activate this feature you need to add the fol lowing parameters to the configuration files directory 1 company_directory directory 2 my_personal_directory The IP...

Page 476: ...not already in the phone s NVRAM are added to the NVRAM and flagged as being owned by the server Likewise any entries in the NVRAM that are owned by the server but are no longer in one of the server...

Page 477: ...em in the Directory List pick up the handset press the key or press a line key The phone automatically dials the Directory List number for you To add a new entry to the Directory List 4 a Press the SA...

Page 478: ...ously configured on your phone to use this feature To configure a Speeddial key see your Model Spe cific User s Guide 9 To exit the Directory List press the DIRECTORY key again the GOODBYE key or the...

Page 479: ...our System Administrator for more information about the picture ID feature 4 Press a number button to dial the number or extension The phone goes off hook and automatically dials the number from the D...

Page 480: ...d to the Directory 12 Press the to return to the previous menu or press the to return to the idle screen IP Phone UI 1 Press the Key The Directory screen displays 2 Use the and keys to navigate the li...

Page 481: ...ys 2 Use the and keys to navigate the list to look for an entry or Press the button For a procedure on using the search button see Using the Search Feature in the Directory on page 5 238 3 Press the e...

Page 482: ...ain Office and the directory digits match parameter is configured directory digits match 9 the phone will take the last 9 digits of the incoming number 34555123456 and match it to the contact in the d...

Page 483: ...ed with them The phone displays up to 99 voicemails for an account even if the number of voicemails exceeds the limit Registered account numbers URIs that exceed the length of the screen either with o...

Page 484: ...u 2 From the Services menu select Voicemail 3 Use the 5 and 2 to scroll through the line items in the Voicemail List 4 When you have selected a line item press the key 4 key or press a line softkey to...

Page 485: ...messages the line s corresponding softkey will display only the envelope icon or voicemail icon for the 6867i beside the softkey s label i e no indication of the number of pending messages Additional...

Page 486: ...plan parameter introduces new alphanumeric characters that control the masking of the PIN and The following is an example value of the new configuration parameter 11 1XXX 5555 72 1XXX 73 1XXX where 1X...

Page 487: ...ones AastraIPPhoneTextScreen for Text screens AastraIPPhoneFormattedTextScreen for Text screens Creates a screen of text that wraps appropriately Creates a formatted screen of text specifies text alig...

Page 488: ...ly Allows you to change the behavior of the scrolling and mimic the behavior of the 6757i the arrow keys move the selected item one by one Use with XML object See the Aastra XML Developer s Guide yes...

Page 489: ...rolling of each status message on the phone The default time is 5 seconds for each message to display before scrolling to the next mes sage You can configure this option via the configuration files or...

Page 490: ...return a response after accepting the HTTP GET connection If the far side accepts the GET connection but never returns a response it blocks the phone until it is rebooted If you enter a value greater...

Page 491: ...application an administrator can configure the IP phone to use the application using the configura tion files or the Aastra Web UI Configuration Files For specific parameters you can set in the config...

Page 492: ...applied to the IP phone immediately When the XML application is pushed to the phone via an HTTP POST a host IP address or DNS server is required 9 Click on Advanced Settings Configuration Server 10 In...

Page 493: ...e XML Application Title is Aastra Telecom 7 Click Save Settings to save your changes The XML application is applied to the IP phone immediately When the XML application is pushed to the phone via an H...

Page 494: ...vices follow the prompts as appropriate 4 To exit from the Custom Features screen press the XML programmable key again For the 6739i 1 Press Services key on the phone 2 Press Custom Features 3 Use the...

Page 495: ...file It is also triggered when the phone establishes the second leg of a 3 way call For more information see Action URI Connected on page 5 260 Disconnected Specifies the URI that the phone executes...

Page 496: ...DURATION CALLDIRECTION REGISTRATIONSTATE REGISTRATIONCODE action uri disconnected Disconnected LINESTATE LOCALIP For more information see Action URI Disconnected on page 5 261 action uri xml sip notif...

Page 497: ...illing applications IP Address associated with registered phone onhook REMOTENUMBER Remote number associated with incoming caller outgoing caller DISPLAYNAME Display name associated with incoming call...

Page 498: ...iles or the Aastra Web UI Note If the phone cannot find the Action URI you specify it returns a NULL response For example http 10 50 10 140 outgoing pl number Configuration Files For specific paramete...

Page 499: ...Note For an incoming call event use the associated variables indicated in the table Action URIs and Associated Variables on page 5 254 6 Enter an XML URI for an outgoing call event in the Outgoing Ca...

Page 500: ...configure the polling Action URI on the IP Phones action uri poll action uri poll interval Configuring Polling Action URI via the Aastra Web UI Use the following procedure to configure polling Action...

Page 501: ...or the variable if defined Example In the configuration files you can enter the following action uri connected http www example com connect php An Administrator can enable the Connected Action URI fe...

Page 502: ...nd the phone executes a GET on the URI The following table lists the applicable values for the LINESTATE variable Aastra Web UI 1 Click on Advanced Settings Action URI 2 In the Connected field enter a...

Page 503: ...onfiguration files or the Aastra Web UI Configuring the Action URI Disconnected Feature Use the following procedure to configure the Action URI Disconnected feature on the phone CONNECTED Parties are...

Page 504: ...hone executes a GET on when it transitions from the incoming outgoing call ing or connected state into the idle state Leaving this field empty disables the Action URI Disconnected feature For example...

Page 505: ...SampleTextScreen xml after reception of the SIP NOTIFY Example of a SIP NOTIFY without XML Content NOTIFY sip 200 10 30 100 103 5060 SIP 2 0 Via SIP 2 0 UDP 10 30 100 103 5060 branch z9hG4bK7bbc1fac r...

Page 506: ...g parameter in the configuration files sip xml notify event If the content is missing in the SIP NOTIFY message received by the phone the phone automatically uses the value you specify for the followi...

Page 507: ...ote To ensure the SIP NOTIFY is coming from a trusted source it is recommended that you enable the Whitelist feature Whitelist Proxy param eter on the IP phone If enabled and the phone receives a SIP...

Page 508: ...e if the administrator specifies an XML softkey with the value http 10 50 10 140 script pl name SIPUSERNAME This softkey executes a GET on http 10 50 10 140 script pl name 42512 assuming that the sip...

Page 509: ...field enter the URI that the phone performs a GET on when the key is pressed For example http 10 50 10 140 script pl name SIPUSERNAME Note You can use the following variables in the URI SIPUSERNAME SI...

Page 510: ...the voicemail option redial script xfer script conf script icom script voicemail script An Administrator can configure the XML key redirection URI parameters using the configuration files only 4 In th...

Page 511: ...ok and in idle mode the offhook idle timer starts When this timer expires the phone applies dial tone and moves to the off hook dialing state which then destroys the XML application that was being dis...

Page 512: ...associated with the XML application cannot be used when the phone is locked Also XML Get Requests override the locked feature on the phone so that any softkey pressed by the user that initiates a Get...

Page 513: ...ays disconnected screen plays busy tone displays Call Terminated message on the screen the line not in focus plays busy tone 2 or more lines active and far end disconnects the line in focus displays d...

Page 514: ...is on hold is disconnected Disconnect from an active conference call while allowing the other callers to remain connected Ability to create N way conference Join two active calls together into a confe...

Page 515: ...leave this field empty blank To enable SIP centralized conferencing on the IP phone do one of the following actions If you have specified a proxy server registrar server then to reach the media serve...

Page 516: ...one of the following actions If you have specified a proxy server registrar server then to reach the media server via the proxy server set this field to one of the fol lowing conf Sylantro server or...

Page 517: ...nitiates an offhook action uri when it is answered Initiates an onhook action uri at call termination Creates a caller list entry This feature is disabled by default You can enable the SIP Join featur...

Page 518: ...ion as defined in RFC 2617 The HTTP client supports digest authentication the HTTP server does not the HTTP server supports basic authentication This feature allows the phones to interoperate with Bro...

Page 519: ...The phone sends the default username of aastra and the default password of aastra to the server The server sends the default profile to the phone This profile includes the information http digest forc...

Page 520: ...e 1 List 1 and List 2 Page 2 List 3 and List 4 Page 3 List 5 and List 6 To use the M675i press the function key for the page you want to display to the LCD page 1 page2 or page 3 and press the applica...

Page 521: ...2left expmod2page2right expmod2page3left expmod2page3right Expansion Module 3 3 pages expmod3page1left expmod3page1right expmod3page2left expmod3page2right expmod3page3left expmod3page3right The follo...

Page 522: ...zing the M675i Expansion Module Column Display Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Customizing M675i Expansion Module Column D...

Page 523: ...Auto discovery Using mDNS page 6 9 Single Call Restriction page 6 9 Missed Call Summary Subscription page 6 10 As Feature Event Subscription page 6 11 Blacklist Duration page 6 13 Whitelist Proxy page...

Page 524: ...Reject INV or BYE when Unsupported Value in REQUIRE Header page 6 34 XML URI for Key Press Simulation page 6 34 Domain Name System DNS Server Pre caching Support page 6 36 Configurable DNS Maximum Ca...

Page 525: ...remains on the server blacklist The IP phone avoids sending a SIP message to a failed server if another server is available for this amount of time Whitelist Proxy Allows you to configure the phone t...

Page 526: ...length of a SIP packet by using the compact form This feature is in accordance with Compact SIP Headers defined in RFC 3261 Reject INV or BYE when Unsupported Value in REQUIRE Header The IP Phones sup...

Page 527: ...ne UI The following two configurable headers send this information to the call server Aastra Mac mac address Aastra Line line number The MAC address is sent in uppercase hex numbers for example 00085D...

Page 528: ...essage field by checking the check box Disable this field by unchecking the box 3 Enable the Send Line Number in REGISTER Message field by checking the check box Disable this field by unchecking the b...

Page 529: ...er determines how the semi attended transfer is completed The following table shows how the old and new parameters work together On the transferor phone the REFER request will always be sent to the tr...

Page 530: ...ements after each faulty boot When the counter reaches a predetermined value it forces Web recov ery mode The counter is reset to zero upon a successful boot The predetermined value is set using the f...

Page 531: ...ure is disabled set to 0 only one call can be active at a time either from the base unit or from the handset When this feature is disabled and you make an active call on either the base unit or the ha...

Page 532: ...one C When phone A calls phone B the server forwards the call to phone C With this feature phone B receives notification from the server that the call was forwarded and the missed calls indicator is i...

Page 533: ...on about CFWD and DND account configuration see Chapter 3 the section Account Configuration on page 3 27 If the key is custom configured a screen displays on the phone allowing the user to choose the...

Page 534: ...event subscription period Configuring As Feature Event Subscription Using the Aastra Web UI Use the following procedure to enable disable the server side as feature event on the IP Phone using the Aas...

Page 535: ...blacklist If all servers are on the blacklist then the IP phone attempts to send the message to the first server on the list You can specify how long failed servers remain on the blacklist in the IP p...

Page 536: ...you can set in the configuration files for setting Blacklist Duration see Appendix A the section Blacklist Duration Setting on page A 211 Aastra Web UI 1 Click on Advanced Settings Global SIP Advanced...

Page 537: ...an update is triggered if required 200 OK responses to REGISTER requests if the peer s IP address is not currently in the whitelist 200 OK responses to INVITE requests if the peer s IP address is not...

Page 538: ...LS is a protocol that ensures communication privacy between the SIP phones and the Internet TLS ensures that no third party may eavesdrop or tamper with any message Aastra Web UI 1 Click on Advanced S...

Page 539: ...nt TLS connections only Administrators can configure this keep alive feature using the parameter called sip persistent tls keep alive When this feature is configured the phone will send keep alive pin...

Page 540: ...sip transport protocol sips persistent tls sip persistent tls keep alive sip send sips over tls sips root and intermediate certificates sips local certificate sips private key sips trusted certificat...

Page 541: ...Use the following procedure to configure TLS using the Aastra Web UI Aastra Web UI 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 In the Transport Protocol field select TLS or Persis...

Page 542: ...shes between the clients based on their MAC address Factory default and recovery mode deletes all certificates and private keys and sets the EAP type to disabled You can configure the 802 1x feature o...

Page 543: ...the 802 1x Protocol Using the IP Phone UI Use the following procedure to configure the 802 1x Protocol on your phone using the IP Phone UI Configuration Files For the specific parameters you can set...

Page 544: ...Press Done on 8 and 11 Line LCD phones or Press Set on 3 Line LCD phones 8 To configure MD5 select EAP MD5 Settings 9 Select Identity 10 Enter the identity or username used for authenticating the pho...

Page 545: ...and then press the text box to enter the password used for authenticating the phone Note You must restart the phone for the 802 1x authentication parameters to take affect 11 Navigate to the Options...

Page 546: ...D5 Valid values are Disabled Default EAP MD5 and EAP TLS 3 In the Identify field enter an Identity for the IP phone for which you are configuring 802 1x For example phone1 4 In the MD5 Password field...

Page 547: ...ignaling for outgoing TLS SIP messages by default When symmetric TLS is enabled the IP phone uses port 5061 as the persistent TLS connection source port Administrators can manually disable symmetric T...

Page 548: ...e configuration files sip user agent Setting this parameter allows you to enable or disable the addition of the User Agent and Server SIP headers from the SIP stack You can configure this feature usin...

Page 549: ...se numbers External numbers Eternal numbers dialed using a Speed Dial key Billing Codes Implementation Notes Note the following implementation information IP phone users may enter a 2 9 digit billing...

Page 550: ...illing codes are not required for the following two types of calls Emergency calls E911 Calls between extensions Configurable DNS Queries The Domain Name System DNS is the way that Internet domain nam...

Page 551: ...aastra com then 1 If the NAPTR record is returned empty the phone will use the default value _sip _udp test aas tra com for the SRV lookup 2 If the NAPTR record is returned test aastra com SIP D2U _s...

Page 552: ...cal ring tone Upon receiving a 180 response the phone now generates a local ring tone unless it is receiving an early media flow If the phone receives any subsequent 180 responses it regenerates the l...

Page 553: ...Phones support the receiving of the Reason Header Field in a SIP CANCEL message as described in RFC3326 This allows a call that is answered from somewhere else to still display in the Callers List Als...

Page 554: ...nd Allow Event headers using the following parameter in the configuration files sip notify opt headers Enabling Disabling Optional Allow and Allow Event Headers Use the following procedure to enable d...

Page 555: ...the length of a SIP packet by using the compact form This feature is in accordance with Compact SIP Headers defined in RFC 3261 For example the following SIP header is the long format Via SIP 2 0 UDP...

Page 556: ...just as if the physical hard key softkey or programmable key were pressed on the phone When the Key URI event is sent from the server to the phone the phone initiates the event as if the key was phys...

Page 557: ...ys 1 to n valid softkeys depend on the number of physical softkeys on the expansion module Key ExpMod3SoftKey1 to Key ExpMod3SoftKey n Expansion module 3 soft keys 1 to n valid softkeys depend on the...

Page 558: ...high availability of services There are two methods used to configure DNS pre caching on the IP phone Configure a unix style host file used instead of a DNS A query to resolve hostnames to IP addresse...

Page 559: ...te a blank text file 2 Enter the IP addresses of the DNS servers in your local network For example 1 2 3 4 server1 5 6 7 8 server2 9 0 1 2 server3 Note Ensure each line uses a Carriage Return CR or Ca...

Page 560: ...e weight value is a ratio compared to the weight of other records with the same name and priority value In the following example both the priority and weight fields are used to provide a combination o...

Page 561: ...resorting to live DNS query if there is no local match For example the following hostfile text uses IP addresses that are used in the DNS server queries hostfile txt 192 168 2 3 bigbox example com 192...

Page 562: ...35 Default is 0 For example sip dns srv1 priority 10 After this parameter is downloaded from the configuration server to the phone the phone uses the DNS server with the lowest numbered priority first...

Page 563: ...of the keypad input order during user name prompts By default keypad input order during username prompts changes from uppercase letters to the respec tive digit and then to lowercase letters with each...

Page 564: ...alphanumeric input order parameter is applicable to the following username prompts as displayed on the phone s UI HTTPS Login User Name SIP User Name SIP Display Name SIP Auth Name FTP User Name Use...

Page 565: ...the active VoIP recording feature is disabled A whitelist can also be configured for RTP SRTP packet destination authentication using the recording destinationN parameters where N is a number from 1 t...

Page 566: ...8 and 11 Line LCDS Normal Call Conference Call Recording Icons L1 Lewis Button 12 45pm Mon Jan 1 Home DND Call Forward Hold Conf Mute Martin Croft 402 00 53 Transfer L1 Lewis Button 12 45pm Mon Jan 1...

Page 567: ...hone The sip execassist filter call prefix parameter is used to identify the prefix of the Alerting Custom Calling Line ID Name of a filtered call The Alerting Custom Calling Line ID Name as configure...

Page 568: ...ability to easily activate and deactivate the Executive Call Filtering feature Filter Softkey for the Executive s Phone The Executive s phone requires that only one Filter softkey be configured The Fi...

Page 569: ...the line setting enter the line number for which you want to use the key functionality The following parameters are examples you can use to configure the Filter softkey on the Executive s phone For S...

Page 570: ...ssed again Executive Call Filtering for the applicable Executive will deactivate and the softkey s corresponding LED will turn off Alternatively a single Filter softkey can be configured without a def...

Page 571: ...corresponding to multiple Execu tives on the Assistant s phone For Softkeys softkey1 type filter softkey1 label Filter Stefan softkey1 value 4100 softkey1 line 1 softkey2 type filter softkey2 label F...

Page 572: ...narios only the Destination Address will need to be manually entered using the keypad Executive Assistant Initiate Call FAC followed by the Executive s Address an asterisk and then the Destination Add...

Page 573: ...ou can use to configure multiple Initiate Call Speeddial softkeys For Softkeys softkey1 type speeddial softkey1 label Init softkey1 value 64 softkey1 line 1 softkey2 type speeddial softkey2 label Init...

Page 574: ...e speeddial topsoftkey3 label Init3 topsoftkey3 value 644052 4059 topsoftkey3 line 1 For Expansion Module Softkeys expmod1 key1 type speeddial expmod1 key1 label Init expmod1 key1 value 64 expmod1 key...

Page 575: ...on the IP phones and provides methods an administrator can use to store encrypted files to a server Topics This chapter covers the following topics Topic Page Encrypted Files on the IP Phone page 7 2...

Page 576: ...o create an additional encrypted tag file called security tuz which controls the decryp tion process on the IP phones If security tuz is present on the TFTP FTP HTTP server the IP phones download it a...

Page 577: ...ys m Generate MAC tuz files that are phone specific This switch generates files that are only usable for phones with firmware version 2 2 0 and above v1 Specifies the version of encryption that the an...

Page 578: ...data p 1234abcd m i v3 Example 6 Encrypting all cfg files in C data with password 1234abcd and generating a security tuz file at the same time for firmware version 3 3 1 C anacrypt d C data p 1234abcd...

Page 579: ...ion File Encryption Use the following procedure to configure vendor configuration file encryption on the IP Phones Configuration Files For specific parameters you can set in the configuration files fo...

Page 580: ...apter provides information about upgrading the IP phone firmware Topics This chapter covers the following topics Topic Page Upgrading the Firmware page 8 2 Using the Firmware Update Page in the Aastra...

Page 581: ...t the phone The phone automatically looks for firmware updates and configuration files during the boot process Setting an Auto Resync feature to automatically update the firmware configuration files o...

Page 582: ...me must match the actual name of the firmware file residing on your configuration server IMPORTANT The phones use the following naming convention for the st files See the following table 3 In the Down...

Page 583: ...tocols 7 FTP only In the Username field enter the username that is used for authentication when the FTP server is accessed 8 FTP only In the Password field enter the password that is used for authenti...

Page 584: ...phone s configuration files only the firmware only both the firmware and configuration files or disables automatic updates This parameter works with TFTP FTP HTTP and HTTPS servers auto resync time S...

Page 585: ...ile that has changed If the auto resync mode is set to None 0 or Firmware Info 2 and the phone reaches the configured auto resync date time the directory files will not be checked and the background i...

Page 586: ...nfiguration files The resync time is based on the local time of the IP phone If the IP phone is in use not idle at the time of the resync check the reboot occurs when the phone becomes idle 3 In the T...

Page 587: ...eature page 9 6 Error Messages Display page 9 8 Warning Message Display page 9 9 Configuration and Crash File Retrieval page 9 9 Troubleshooting Solutions page 9 12 Why does my phone display Applicati...

Page 588: ...ngs Log IP The IP address of the log server to which log information will be transmitted Log Port The IP port of the log server References For more information about the log setting configuration para...

Page 589: ...mple 2 Functions and Info 16 32 48 log module dis 48 log module net 48 log module snd 48 In the above example functions and general information are logged for the display drivers network and sound mod...

Page 590: ...n You can save the local and or server configuration files of the IP phone to the location specified in the Log Settings sec tion Performing this task allows Aastra Technical Support to view the curre...

Page 591: ...see Appendix A the section Log Settings on page A 226 Aastra Web UI 1 Click on Advanced Settings Troubleshooting To set log settings 2 In the Log IP field enter the IP address of the log server i e t...

Page 592: ...To turn two or more debug levels on at the same time you add the value associated with each level For example Fatal Errors Errors Warn ings 1 2 4 7 log module linemgr 7 log module user interface 7 log...

Page 593: ...e Crash Log generated by the WatchDog task using the Aastra Web UI Configuration Files For specific parameters you can set in the configuration files see Appendix A the section WatchDog Settings on pa...

Page 594: ...Error Messages Using the IP Phone UI Use the following procedure to view the error messages if any that generated during startup View the Crash Log 4 To view a crash log in the Get a Crash Log field c...

Page 595: ...system and crash files upload system info manual option Enables and disables the ability to manually upload support information from the IP Phone UI and Aastra Web UI upload system info on crash Enabl...

Page 596: ...onfiguring Crash File Retrieval Using the Configuration Files Use the following procedure to configure crash file retrieval from the phone to a server Generating and Sending Support Information from t...

Page 597: ...ined server The message Files Sent displays For the 6739i 1 Press on the phone to enter the Options List 2 Select Status 3 Press Upload 4 Press Upload Sys Info The phone immediately generates the appl...

Page 598: ...the application onto the phone Why does my phone display the No Service message The phone displays the No Service message if it is not able to successfully register with the Registrar If the Registra...

Page 599: ...version is reported compared to the phone firmware version Why is my phone not receiving the TFTP IP address from the DHCP Server For DHCP to automatically populate the IP address or qualified domain...

Page 600: ...r the 6739i 1 Press on the phone to enter the Options List 2 Press Restart The following prompt displays Restart the phone 3 Press Yes to restart the phone or Press No to go back to the Options Screen...

Page 601: ...s Advanced and enter your Administrator password using the pop up keyboard that displays Default is 22222 3 Press Reset The Reset Configuration prompt displays 4 Press Factory Default The phone immedi...

Page 602: ...The Erase local config prompt displays Press to confirm For 8 and 11 Line LCD Displays The Erase local config prompt displays Press Erase to confirm For the 6739i 1 Press on the phone to enter the Opt...

Page 603: ...removes the last customized configuration settings made on the phone IP Phone UI 1 Press on the phone to enter the Options List 2 Select User Password 3 Enter the current user password 4 Press Enter 5...

Page 604: ...ess on the phone to enter the Options List 2 Select Lock Password 3 Enter the current password in the Current Password field 4 Press the down navigation key and enter the new password in the New Passw...

Page 605: ...unlocks IP Phone UI Lock the phone 1 Press on the phone to enter the Options List 2 Select Lock The prompt Lock the phone displays 3 Press Yes to lock the phone The phone locks Unlock the phone 1 Pres...

Page 606: ...or password and press Enter Default is 22222 A prompt Unlock the Phone displays 3 Select Yes or press the Unlock softkey to unlock the phone Aastra Web UI 1 Click on Operation Phone Lock Lock the phon...

Page 607: ...A 15 Emergency Call Behavior Settings page A 15 User Dial Plan Setting page A 15 Aastra Web UI Settings page A 16 Configuration Server Settings page A 16 Multiple Configuration Server Settings page A...

Page 608: ...page A 77 Shared Call Appearance SCA Call Bridging page A 78 Centralized Conferencing Settings page A 79 Custom Ad Hoc Conference page A 80 SIP Join Feature for 3 Way Conference page A 80 Conference T...

Page 609: ...sage Waiting Indicator Settings page A 127 Message Waiting Indicator Request URI Setting page A 127 DND Key Mode Settings page A 128 Priority Alert Settings page A 128 Bellcore Cadence Settings page A...

Page 610: ...Locking Keys page A 189 Locking the SAVE and DELETE Keys page A 192 Enabling Disabling Ability to Add Edit Speeddial Keys page A 194 BLF List URI Settings page A 194 BLF Page Switch page A 194 Config...

Page 611: ...Header page A 217 Rejection of INV or BYE page A 217 Configuration Encryption Setting page A 218 DNS Host File page A 218 DNS Server Query page A 218 DNS Maximum Cache TTL Settings page A 220 SIP Ser...

Page 612: ...de to the mac cfg file override the configuration settings in the model cfg and aastra cfg files Reference For information about configuration file precedence see Chapter 1 the section Configuration F...

Page 613: ...Forward Preferences Preferences Tones Display 8 and 11 Line LCD phones only Contrast Level 3 Line LCD phones only Set Audio 8 and 11 Line LCD phones only HandsetPairing 9480iCTand6757i CT Phone Statu...

Page 614: ...s DHCP Enabling DHCP populates the required network information The DHCP server serves the network information that the IP phone requires If the IP phone is unable to get any required information then...

Page 615: ...cfg model cfg mac cfg Description Subnet mask defines the IP address range local to the IP phone Note For DHCP to automatically populate this parameter your DHCP server must support Option 66 Format I...

Page 616: ...model cfg mac cfg Description A service that translates domain names into IP addresses To assign static DNS addresses disable DHCP Note For DHCP to automatically populate this parameter your DHCP serv...

Page 617: ...1 Full Duplex 10Mbps 2 Full Duplex 100Mbps 3 Full Duplex 1000Mbps applicable for the 6739i 6735i 6737 6865i and 6867i IP phones only 4 Half Duplex 10Mbps 5 Half Duplex 100Mbps 6 Half Duplex 1000Mbps a...

Page 618: ...alue consisting of the identifier value only or an extended DHCP Option 60 value consisting of the identifier firmware version and boo trom version If the latter the syntax is as follows Identifier Va...

Page 619: ...con figuration server Note You must restart the IP Phone for this parameter to take affect Format Integer Default Value 0 Any no override uses normal precedence order of 43 160 159 66 Range 1 Disable...

Page 620: ...ne uses the default password instead Format Integer Default Value Default value is an empty string left blank Range 0 4294967295 Example user password 123 Parameter options password enabled Configurat...

Page 621: ...4 911 112 011XX 101XX 1 2 3 XXXXXXXXX 4 5 XXXXXXXXX 6 7 XXXXXXXXXX 3 8 9 XXXXXXXXXXX 2 XX XX XXX XX 4xx 2 325 Note Contact your local phone service provider for available emergency numbers in your are...

Page 622: ...12 characters more than 512 characters disables this parameter Example sip user parameter dial plan 6xx 8xxxx 9xxxxxxx Parameter web interface enabled Configuration Files aastra cfg model cfg mac cfg...

Page 623: ...plicable Example tftp server 192 168 0 130 Parameter tftp path Configuration Files aastra cfg model cfg mac cfg Description Specifies the path name for which the configuration files reside on the TFTP...

Page 624: ...cfg mac cfg Description Enables or disables the alternate TFTP server Valid values are 0 disabled and 1 enabled Format Not Applicable Default Value 0 Range 0 or 1 Example use alternate tftp 1 Paramet...

Page 625: ...Configuration Files aastra cfg model cfg mac cfg Description The username to enter for accessing the FTP server This will become effective after this configuration file has been downloaded into the ph...

Page 626: ...r 192 168 0 132 Parameter http path Configuration Files aastra cfg model cfg mac cfg Description The HTTP path name to enter Ifthe IP phone s configuration and firmwarefiles are located in a sub direc...

Page 627: ...192 168 0 143 Parameter https path Configuration Files aastra cfg model cfg mac cfg Description The HTTPS path name to enter If the IP phone s configuration and firmware files are located in a sub dir...

Page 628: ...ver have changed Both 3 Updates the configuration files and firmware automatically at the specified time if the files on the server have changed Notes If a user is accessing the Aastra Web UI they are...

Page 629: ...o 02 00 the event takes place any time between 02 00 and 02 15 When the language on the phone is set to French or Spanish you must enter the time in the format 00h00 configuration files only Format hh...

Page 630: ...g Description Specifies either a full or partial URL of a server other than the original configuration server from which the phones in the network get their firmware Note The default method for the up...

Page 631: ...ple sip nat port 51620 Parameter sip nat rtp port Configuration Files aastra cfg model cfg mac cfg Description Indicates the port through which the RTP packets are sent This value must specify the beg...

Page 632: ...t Boolean Default Value 0 Range 0 disable 1 enable Example sip rport 1 Parameter sip local port Configuration Files aastra cfg model cfg mac cfg Description Specifies the local source port UDP TCP fro...

Page 633: ...erver also know as Simple Traversal of UDP through NAT STUN is a protocol that governs the exchange of data over a UDP connection by com munication devices operating behind a NAT or firewall Since the...

Page 634: ...device has previously sent a packet through the same TURN server to that particular external IP address The STUN TURN configuration is only used for media RTP traffic that goes through the server not...

Page 635: ...n Files aastra cfg model cfg mac cfg Description Username that a user must enter when accessing an account on the TURN server Note The NAT IP configuration parameter takes precedence over the STUN and...

Page 636: ...vertises to the server during the Secure Socket Layer SSL handshake Available options are TLS 1 0 Transport Layer Security version 1 TLS 1 0 is a protocol that ensures privacy between communicating ap...

Page 637: ...POSTs 1 enables blocking of XML HTTP POSTs Example https block http post xml 1 Parameter https validate certificates Configuration Files aastra cfg model cfg mac cfg Description Enables or disables t...

Page 638: ...pired prior to accepting the certificate Note If the https validate expires parameter is set to enable the clock on the phone must be set for the phone to accept the certificates Format Boolean Defaul...

Page 639: ...e the string value MUST HAVE A FILENAME at the end of the string For example https user certificates ftp admin admin 1 2 3 4 50 path phonesHTTPSUserCert pem where path is the directory and phonesHTTPS...

Page 640: ...ple tagging enabled 1 Parameter priority non ip Configuration Files aastra cfg model cfg mac cfg Description Specifies the priority value for non IP packets This is a global setting Format Integer Def...

Page 641: ...AN port containing a VLAN ID to be untagged before being forwarded to the PC port and frames from the PC port without a VLAN ID to be tagged with the configured VLAN ID before being forwarded to the L...

Page 642: ...from the PC port without a VLAN ID to be tagged with the configured VLAN ID before being forwarded to the LAN port Example You enable tagging on the phone port as normal but set the vlan id port 1 to...

Page 643: ...ther or not to send of RTCP summary reports Note You must restart the phone after setting a value for this parameter Format Boolean Default Value 0 Range 0 disabled OFF 1 enabled ON Example sip rtcp s...

Page 644: ...les disables the specified line number on the phone for which to send the RTCP sum mary reports Note You must restart the phone after setting a value for this parameter Format Boolean Default Value 0...

Page 645: ...65536 Example sip line1 rtcp summary report collector port 5060 Parameter tos sip Configuration Files aastra cfg model cfg mac cfg Description The Differentiated Services Code Point DSCP for SIP packe...

Page 646: ...date format Configuration Files aastra cfg model cfg mac cfg Description This parameter allows the user to change the date to various formats Format Integer Default Value 0 Range 0 WWW MMM DD default...

Page 647: ...zone using the additional parameters in the section Custom Time Zone and DST Settings on page A 47 When DHCP Option 2 is enabled on the phone the phone still uses the custom time zone configuration s...

Page 648: ...Broken Hill AU Brisbane AU Lindeman AU Adelaide AU Darwin AU Perth AW Aruba AZ Baku CET GST AST AST CET AST ART ART BST CET LHS EST EST EST CST EST EST CST CST WST AST AZT BA Sarajevo BB Barbados BE...

Page 649: ...Copenhagen DM Dominica DO Santo Domingo Dhcp CET CET AST AST DP EE Tallinn ES Madrid ES Canary EET CET WET FI Helsinki FJ Fiji FK Stanley FO Faeroe FR Paris EET NZT FKS WET CET GB London GB Belfast G...

Page 650: ...CET MUT CST CST CST CST MST MST MST PST NI Managua NL Amsterdam NO Oslo NR Nauru NU Niue NZ Auckland NZ Chatham CST CET CET NRT NUT NZS CHA OM Muscat GST PA Panama PE Lima PL Warsaw PR Puerto Rico PT...

Page 651: ...ntevideo EET EST CST MST PST AKS HAS HST UYS VA Vatican VE Caracas CET VET YU Belgrade CET Parameter time server disabled Configuration Files aastra cfg model cfg mac cfg Description Enables or disabl...

Page 652: ...abled and the primary time server is not configured or cannot be accessed the value for time server2 will be used to request the time Note For DHCP to automatically populate this parameter your DHCP s...

Page 653: ...d Time North America 420 GMT minus 7 hours Mountain Standard Time North America 360 GMT minus 6 hours Central Standard Time North America 300 GMT minus 5 hours Eastern Standard Time North America 270...

Page 654: ...on Files aastra cfg model cfg mac cfg Description Specifies how to interpret the start and end day month and week parameters abso lute 0 or relative 1 Format Boolean Default Value Not Applicable Range...

Page 655: ...s aastra cfg model cfg mac cfg Description The day of the month that DST starts Valid values are 1 to 31 Format Integer Default Value Not Applicable Range 1 31 Example dst start day 1 Parameter dst en...

Page 656: ...escription The month that DST starts Valid values are 1 to 12 January to December Format Integer Default Value Not Applicable Range 1 January 2 February 3 March 4 April 5 May 6 June 7 July 8 August 9...

Page 657: ...occurrence dst start day in the month 5 fifth full week of month 5 fifth last occurrence dst start day in the month Example dst start week 1 Parameter dst end week Configuration Files aastra cfg model...

Page 658: ...t start day 1 Parameter dst end day Configuration Files aastra cfg model cfg mac cfg Description The day of the specified week in the specified month that DST ends on Valid values are an integer from...

Page 659: ...setting sets the phone to turn off the backlight after a period of inactivity You can set the amount of time before the backlight goes off using the Backlight on Time option bl on time parameter Form...

Page 660: ...00 seconds equals 10 minutes Range 1 7200 seconds Example bl on time 15 Parameter brightness level Configuration Files aastra cfg model cfg mac cfg Description Specifies the brightness level during ph...

Page 661: ...e Configuration Files aastra cfg model cfg mac cfg Description Used to switch between the two Home Idle screen modes The primary screen mode provides users with a larger date and time and displays the...

Page 662: ...ixels wide x 200pixels tall For the 6739i the png must be 24 bit For the 6867i the png can be 24 bit or 32 bit The filenames for pic tures must be stored using the phone number as the filename for exa...

Page 663: ...Web UI will be inaccessible Format Integer Default Value 1 Enabled Range 0 1 0 Disabled 1 Enabled Example audio bluetooth 0 Note Applicable to the 6739i IP Phone only Parameter handset rx wb equ filt...

Page 664: ...ession Symbol inclusive OR Used only with represent a range of acceptable symbols For example 2 8 open close quotes In the configuration files enter the sip dial plan value using quotes Used when a se...

Page 665: ...in the dial string When disabled default the hash pound key acts as a dial plan terminator Format Boolean Default Value 0 Disabled Range 0 Disabled used as a dial plan terminator 1 Enabled sent as 23...

Page 666: ...can be established since the phone uses the local port 5061 for connection If the Global SIP parameter TLS is set on the phone more than one con nection can be setup since the phone uses a random loca...

Page 667: ...nd line on the screen of the phone Notes If other status messages display on the phone such as Network Disconnected the Screen Name 2 value does not display Symbol characters are allowed such as If th...

Page 668: ...eader field of the SIPREGISTER request Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip auth name 5553456 Parameter sip password Configuration Files aastra c...

Page 669: ...Not Applicable Example sip bla number 1010 Parameter sip mode Configuration Files aastra cfg model cfg mac cfg Description Allows you to configure the mode of the line Applicable values are Generic No...

Page 670: ...rently active call or accept transferred calls if there is no active calls If call waiting is disabled on the 6757i CT base and the handset is currently on a call all additional incoming calls are rej...

Page 671: ...s audible only once on the active call Format Integer Default Value 0 Range 0 4294967295 Example call waiting tone period 30 Parameter sip proxy ip Configuration Files aastra cfg model cfg mac cfg Des...

Page 672: ...Range Not Applicable Example sip backup proxy port 5060 Parameter sip outbound proxy Configuration Files aastra cfg model cfg mac cfg Description This is the address of the outbound proxy server All S...

Page 673: ...port number Format Integer Default Value 0 Range Not Applicable Example sip registrar port 5060 Parameter sip backup registrar ip Configuration Files aastra cfg model cfg mac cfg Description The addr...

Page 674: ...nd SIP proxy server for which the IP phone uses when the primary SIP proxy is unavailable Use this parameter to config ure the sip backup outbound proxy on a global basis Format IP address or fully qu...

Page 675: ...ext Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip line1 screen name Joe Smith Parameter sip lineN screen name 2 N is a line number from 1 to 9 Configuration Files aas...

Page 676: ...Example sip line1 user name 1010 Parameter sip lineN display name N is a line number from 1 to 9 Configuration Files aastra cfg model cfg mac cfg Description Used in the display name field of the Fro...

Page 677: ...follows sip line1 user name 1010 for all the phones sip line1 bla number 1010 For ININ Server When configuring the BLA feature on an ININ server the value set for the sip lineN bla number parameter sh...

Page 678: ...ic Normal line BroadSoft SCA Shared Call Line Appearances SCA line for BroadWorks network call activity can go to more than one phone BLA Bridged Line Appearance BLA line If the softkeys on the 6757i...

Page 679: ...e call or accept transferred calls if there is no active calls If call waiting is disabled on the 6757i CT base and the handset is currently on a call all additional incoming calls are rejected on the...

Page 680: ...e 0 0 0 0 Range Not Applicable Example sip line1 backup proxy ip 192 168 0 102 Parameter sip lineN backup proxy port N is a line number from 1 to 9 Configuration Files aastra cfg model cfg mac cfg Des...

Page 681: ...erver that maintains the location information of the IP phone A global value of 0 0 0 0 disables registration However the phone is still active and you can dial using username ip address of the phone...

Page 682: ...is not sent the No Service message does not display and the message waiting indicator MWI does not come on Format IP address or fully qualified Domain Name Default Value 0 0 0 0 Range Not Applicable...

Page 683: ...utbound proxy server to which the IP phone sends all SIP messages Use this parameter to configure the sip backup out bound proxy port on a per line basis Format Integer Default Value 0 Range 0 65535 E...

Page 684: ...phone after setting a value for this parameter Format Boolean Default Value 0 Range 0 disabled 1 enabled Example sip sca bridging 1 Parameter sip lineN sca bridging N is a line number from 1 to 9 Conf...

Page 685: ...oxy set this field to the following conf media_server _address media_port Format String Default Value Blank Example sip centralized conf conf Parameter sip lineN centralized conf N is a line number fr...

Page 686: ...ange 0 disabled 1 enabled Example custom adhoc conference 1 Parameter sip join support Configuration Files aastra cfg model cfg mac cfg Description Enables or disables the phone to allow a conference...

Page 687: ...est password Configuration Files aastra cfg model cfg mac cfg Description Specifies the password to use for HTTP HTTPS digest authentication The server uses this password for authentication purposes w...

Page 688: ...requested duration in seconds before the MWI subscription times out The phone re subscribes to MWI before the subscription period ends Format Integer Default Value 86400 Range 30 2147483647 Example si...

Page 689: ...trip time RTT Format Integer Default Value 500 Range Not Applicable Example sip T1 timer 600 Parameter sip T2 timer Configuration Files aastra cfg model cfg mac cfg Description This timer is a SIP tr...

Page 690: ...nformation about Persistent TLS see Transport Layer Security TLS Set tings on page A 89 Format Integer Default Value 1 UDP Range Valid values are 0 User Datagram Protocol UDP and Transmission Control...

Page 691: ...he registra tion period Example sip registration renewal timer 10 Parameter sip subscription timeout retry timer Configuration Files aastra cfg model cfg mac cfg Description Applicable for all event p...

Page 692: ...s that the IP phone re subscribes the Automatic Call Distribution ACD subscription service after a software firmware upgrade or after a reboot of the IP phone Format Integer Default Value 3600 Range 1...

Page 693: ...receives notification from the server that the call was forwarded and the missed calls indicator is incremented on phone B Note You must configure voicemail on the phone that the call was initially d...

Page 694: ...rver that the call was forwarded and the missed calls indicator is incremented on phone B Note You must configure voicemail on the phone that thecall was initiallydirected to phone B in the above exam...

Page 695: ...delay time when placing a call Notes There can be only one persistent TLS connection created per phone If you configure the phone to use Persistent TLS you must also specify the Trusted Cer tificate f...

Page 696: ...ad a certificate from another specified server To download a specific file the string value MUST HAVE A FILENAME at the end of the string For example sips root and intermediate certificates ftp admin...

Page 697: ...ftp admin admin 1 2 3 4 50 path phonesLocalCert pem where path is the directory and phonesLocalCert pem is the filename If you do not specify a filename the download fails See examples for each below...

Page 698: ...ivate key ftp admin admin 1 2 3 4 50 path phonesPrivatekey pem where path is the directory and phonesPrivateKey pem is the filename If you do not specify a filename the download fails See examples for...

Page 699: ...ver To download a certificate from another specified server To download a specific file the string value MUST HAVE A FILENAME at the end of the string For example sips trusted certificates ftp admin a...

Page 700: ...l certificate 802 1x private key 1 private key that corresponds to local certificate 802 1x trusted certificates 0 or more trusted certificates a maximum of 2 pc port passthrough enabled Parameter pc...

Page 701: ...Support General Identity Format String Default Value Not Applicable Range Not Applicable Example identity phone1 Parameter md5 password Configuration Files aastra cfg model cfg mac cfg Description Spe...

Page 702: ...2 3 4 50 path phones802RootCert pem where path is the directory and phones802RootCert pem is the filename If you do not specify a filename the download fails See examples for each below Format String...

Page 703: ...you do not specify a filename the download fails See examples for each below Format String Default Value Not Applicable Range Not Applicable Example The following example downloads no local certificat...

Page 704: ...3 4 50 path phones802TrustedCert pem where path is the directory and phones802TrustedCert pem is the filename If you do not specify a filename the download fails See examples for each below Format Str...

Page 705: ...Format Integer Default Value 3000 Range Not Applicable Example sip rtp port 3000 Parameter sip use basic codecs Configuration Files aastra cfg model cfg mac cfg Description Enables or disables basic...

Page 706: ...the list of mode sets supported and also the preferred mode to use if multiple modes are supported by both sides Format Integer Default Value 0 Range 0 8 0 6 60 kbps 1 8 85 kbps 2 12 65 kbps 3 14 25 k...

Page 707: ...ues for the syntax are payload Configuration Files Web UI 0 G711u 8000 G 711u 8K 8 G711a 8000 G 711a 8K 9 G722 8000 G 722 18 G729 8000 G 729 96 G726 40 8000 G 726 40 97 G726 24 8000 G 726 24 98 G726 1...

Page 708: ...cfg model cfg mac cfg Description This parameter determines if SRTP is enabled on this IP phone as follows If set to 0 then disable SRTP If set to 1 then SRTP calls are preferred If set to 2 then SRTP...

Page 709: ...Example sip remove silence suppression offer 1 Parameter sip lineN dtmf method N is a line number from 1 to 9 Configuration Files aastra cfg model cfg mac cfg Description Sets the Dual tone multifrequ...

Page 710: ...is set to 0 hotline the phone immediately dials a pre configured number when you lift the handset If this parameter is set to a value greater than 0 the phone waits the specified number of seconds be...

Page 711: ...vmail N is a line number from 1 to 9 Configuration Files aastra cfg model cfg mac cfg Description Use this parameter in the mac cfg file to configure the phone to dial a specific number to access an e...

Page 712: ...Parameter voice mail indicator Configuration Files aastra cfg model cfg mac cfg Description Controls which visual indicators are displayed on the IP phone when voicemail mes sages are pending on SCA c...

Page 713: ...alue MUST HAVE A FILENAME at the end of the string For example directory 1 tftp 10 30 102 158 path companylist csv where path is the directory and companylist csv is the filename If you do not specify...

Page 714: ...lphanumeric characters Default Value Not Applicable Range Not Applicable Example The following example downloads no directory directory 2 The following example downloads a company directory from the o...

Page 715: ...When this parameter is set it overrides the standard function of the Directory List key Format Alphanumeric characters Default Value Not Applicable Range Not Applicable Example directory script http 1...

Page 716: ...URI for accessing the Callers List after pressing the Callers List key When this parameter is set it overrides the standard function of the Callers List key Format Alphanumeric characters Default Valu...

Page 717: ...nly the account you con figured is enabled All other accounts are grayed out but set to the same configuration Using the Aastra Web UI if you make changes to that initial account the changes apply to...

Page 718: ...quotes In the configuration files enter the sip dial plan value using quotes Controls the masking of the pin In the configuration files enter the pin inside the brackets Default value NA Range Up to 5...

Page 719: ...ng up If LLDP MED responses are received after this initial listening period the phone will ignore the response This lldp startinterval parameter can be used to configure the time out interval This pa...

Page 720: ...timeout Configuration Files aastra cfg model cfg mac cfg Description Allows you to specify a timeout value in seconds that the phone waits for the far side to return a response after accepting the HT...

Page 721: ...ample xml application title Traffic Reports Parameter xml application post list Configuration Files aastra cfg model cfg mac cfg Description The HTTP server that is pushing XML applications to the IP...

Page 722: ...les DISPLAYNAME SIPUSERNAME SIPAUTHNAME PROXYURL LINESTATE LOCALIP REGISTRATIONSTATE REGISTRATIONCODE Format Fully qualified URI Default Value Not Applicable Range Up to 128 ASCII characters Example a...

Page 723: ...DE Parameter action uri incoming Configuration Files aastra cfg model cfg mac cfg Description Specifies the URI for which the phone executes a GET on when an incoming call event occurs This parameter...

Page 724: ...r can use the following variables LOCALIP CALLDURATION CALLDIRECTION LINESTATE Note The LocalIP CallDuration and CallDirection variables allow for enhanced informa tion in call records and billing app...

Page 725: ...nge 0 disabled 1 enabled Example sip xml notify event 1 Parameter action uri xml sip notify Configuration Files aastra cfg model cfg mac cfg Description Specifies the URI to be called when an empty XM...

Page 726: ...t Value 0 disabled Range Not Applicable Example action uri poll interval 60 Parameter ring tone Configuration Files aastra cfg model cfg mac cfg Description Globally sets the type of ring tone on the...

Page 727: ...United Kingdom UK US Example tone set Germany Parameter lineN ring tone N is a line number from 1 to 9 Configuration Files aastra cfg model cfg mac cfg Description Sets the type of ring tone on the I...

Page 728: ...l s ring tone call waiting tones will not be played Format Boolean Default Value 0 disabled Range 0 1 0 disabled 1 enabled Example ring audibly enable 1 Parameter no service congestion tone Configurat...

Page 729: ...tiates a reminder ring splash periodically for the single call on hold When disabled no reminder ring splash is audible Format Boolean Default Value 0 Range 0 disable 1 enable Example call hold remind...

Page 730: ...der feature Format Integer Default Value 7 Range 0 4294967295 seconds Example call hold reminder timer 10 Parameter call hold reminder frequency Configuration Files aastra cfg model cfg mac cfg Descri...

Page 731: ...efault Value 1 Range 0 none disables the preferred line focus feature 1 9 Example preferred line 2 Parameter preferred line timeout Configuration Files aastra cfg model cfg mac cfg Description Specifi...

Page 732: ...ftkey 2 as ignore You can press the required softkey as applicable For 3 Line LCD phones If you disable this parameter and the phone receives another call when an active call is already present the ig...

Page 733: ...e phone lines 1 through 9 Note To enable MWI for all lines in the configuration files set this parameter to zero 0 The enable MWI for all lines in the Aastra Web UI select All in the Message Waiting I...

Page 734: ...es all accounts on the phone to ON or OFF custom Sets the phone to display custom screens after pressing the DND key that list the account s on the phone The user can select a specific account for DND...

Page 735: ...les aastra cfg model cfg mac cfg Description When an alert community 1 keyword appears in the header of the INVITE request the configured Bellcore ring tone is applied to the IP phone Format Integer D...

Page 736: ...model cfg mac cfg Description When an alert community 4 keyword appears in the header of the INVITE request the configured Bellcore ring tone is applied to the IP phone Format Integer Default Value 0...

Page 737: ...odel cfg mac cfg Description When an alert group keyword appears in the header of the INVITE request the config ured Bellcore ring tone is applied to the IP phone Format Integer Default Value 0 Normal...

Page 738: ...e alert priority 4 Parameter bellcore cadence dr2 Configuration Files aastra cfg model cfg mac cfg Description Sets the cadence for Bellcore dr2 Note You can define up to 8 cadence rings The value of...

Page 739: ...of 1 indicates do not repeat Format Integer Default Value 500 1 Range Not Applicable Example bellcore cadence dr5 500 1 Parameter sip diversion display Configuration Files aastra cfg model cfg mac cf...

Page 740: ...e for this parameter Format Boolean Default Value 1 Range 0 disabled 1 enabled Example sip line1 diversion display 0 Parameter show call destination name Configuration Files aastra cfg model cfg mac c...

Page 741: ...aded to the IP phone For more information about loading language packs see Loading Language Packs on page 5 40 Format Integer Default Value 0 Range 0 to 4 all phones 0 to 2 for CT handsets Example lan...

Page 742: ...on the IP Phone Entering a lan guage value for this parameter allows users to enter text and characters in the IP Phone UI Aastra Web UI and in XML applications via the keypad on the phone in the lan...

Page 743: ...t Turkish You can use this parameter in three ways To download no language packs To download a language pack s from the original configuration server To download a language pack s from another specifi...

Page 744: ...ollowing example uses FTP to download the firmware file lang_de txt German language pack from the path directory on server 1 2 3 4 using port 50 language 1 ftp admin admin 1 2 3 4 50 path lang_de txt...

Page 745: ...ISLANDS ALBANIA ALGERIA AMERICAN SAMOA ANDORRA ANGOLA ANGUILLA ANTARCTICA ANTIGUA AND BARBUDA ARGENTINA ARMENIA ARUBA AUSTRALIA AUSTRIA AZERBAIJAN AF AX AL DZ AS AD AO AI AQ AG AR AM AW AU AT AZ BAHAM...

Page 746: ...R CI HR CU CY CZ DENMARK Dhcp see Chapter 4 the section DHCP Time Offset Option 2 Support on page 5 18 DJIBOUTI DOMINICA DOMINICAN REPUBLIC DK DP DJ DM DO ECUADOR EGYPT EL SALVADOR EQUATORIAL GUINEA E...

Page 747: ...PLE S REPUBLIC OF KOREA REPUBLIC OF KUWAIT KYRGYZSTAN KZ KE KI KP KR KW KG LAO PEOPLE S DEMOCRATIC REPUBLIC LATVIA LEBANON LESOTHO LIBERIA LIBYAN ARAB JAMAHIRIYA LIECHTENSTEIN LITHUANIA LUXEMBOURG LA...

Page 748: ...GER NIGERIA NIUE NORFOLK ISLAND NORTHERN MARIANA ISLANDS NORWAY NA NR NP NL AN NC NZ NI NE NG NU NF MP NO OMAN OM PAKISTAN PALAU PALESTINIAN TERRITORY OCCUPIED PANAMA PAPUA NEW GUINEA PARAGUAY PERU PH...

Page 749: ...LAND SYRIAN ARAB REPUBLIC SH KN LC PM VC WS SM ST SA SN RS SC SL SG SK SI SB SO ZA GS ES LK SD SR SJ SZ SE CH SY TAIWAN PROVINCE OF CHINA TAJIKISTAN TANZANIA UNITED REPUBLIC OF THAILAND TIMOR LESTE TO...

Page 750: ...ng the call to be dialed faster Format Boolean Default Value 1 enabled Range 0 disabled 1 enabled Example suppress dtmf playback 0 Parameter display dtmf digits Configuration Files aastra cfg model cf...

Page 751: ...Suppress playback of both SIP INFO and RFC2833 DTMF tones Format Boolean Default Value 0 Range 0 1 0 Disabled 1 Enabled Example suppress incoming dtmf playback 1 Parameter sip intercom type Configurat...

Page 752: ...hen making the Intercom call The IP phone uses the first available line for physically making the call but uses the configuration from the line you set for this parameter Note The sip intercom type pa...

Page 753: ...lse warning tone will not play 1 true warning tone will play Example sip intercom warning tone 0 Parameter sip intercom allow barge in Configuration Files aastra cfg model cfg mac cfg Description Enab...

Page 754: ...ly in sdp Configuration Files aastra cfg model cfg mac cfg Description Specifies whether the phone should reply to and SDP Offer with several codecs defined in the media stream with an SDP Answer cont...

Page 755: ...sidetone gain settings to best suit your com fort level and deployment environment Format Integer Default Value 0 Range 10 db to 10 db Example headset sidetone gain 1 Parameter handset tx gain Config...

Page 756: ...t Integer Default Value 0 Range 0 Speaker Calls can be made or received using the handset or handsfree speakerphone and can be switched between the two modes by pressing the d fkey When on speaker you...

Page 757: ...or not the phone displays an indication of a terminated call If set to 0 this feature is disabled and the phone does not display the Call Terminated screen If you specify a value for this parameter ot...

Page 758: ...the Directed Call Pickup over BLF information is missing in the messages to the server the Directed Call Pickup by Prefix method is used if a value for the prefix code exists in the configuration You...

Page 759: ...Range 0 false 1 true Example redial disabled 1 Parameter conference disabled Configuration Files aastra cfg model cfg mac cfg Description Enables or disables the Conf key on the IP phone If this param...

Page 760: ...ial key to 5551234 Parameter map conf key to Configuration Files aastra cfg model cfg mac cfg Description Sets the Conf key as a Speeddial key if a value is entered for this parameter If you leave thi...

Page 761: ...ring the extension for where you want to park an incoming call The applicable value is dependant on the type of server in the network Server Park Pickup Values Asterisk 70 70 asterisk Sylantro 98 99 s...

Page 762: ...nd pickup feature Format Alphanumeric characters Default Value Blank Range See applicable values in table above Example sprecode 68 Parameter pickupsprecode Configuration Files aastra cfg model cfg ma...

Page 763: ...re available to be configured as press and hold speeddials on all IP phone models IP Phone Model Softkeys Expansion Module Keys Programmable Keys Lines Available Handset Keys Available 9143i Not Appli...

Page 764: ...o 3 expansion modules on an IP phone total ling 180 softkeys Valid for 6735i 6737i 6739i 6755i 6757i and 6757i CT phones The M680i expansion module consists of 16 softkeys You can have up to 3 expansi...

Page 765: ...he ACD fea ture allows the Sylantro BroadWorks server to distribute calls from a queue to regis tered IP phone users agents dcp for Sylantro Servers only Indicates the key is configured for either Dir...

Page 766: ...nfigured to force a blank entry on the IP phone display for a specific key The softkeys are added in order from softkey1 to softkey20 after any hardcoded keys have been added If a particular softkey i...

Page 767: ...ode park pickup blfxfer speeddialxfer speeddialconf speeddialmwi filter directory callers redial conf xfer icom services paging Notes For 8 and 11 Line LCD phones an icon appears beside the softkey la...

Page 768: ...l the value is the phone number extension or prefix number to enter for the softkey For line the value is optional for example L4 For blf the value is the extension you want to monitor For sprecode th...

Page 769: ...his is the line associated with the softkey you are configuring The number of applicable lines available is dependent on the specific IP phone model The softkeyN line parameter can be set for the foll...

Page 770: ...not display on the idle screen at all Format Text Default Value For softkey type none flash phonelock paging All states disabled For softkey types line dnd speeddial blf list dcp xml lcr callforward b...

Page 771: ...ve order When disabled the softkey will retain its pro grammed position This parameter applies to both top and bottom softkeys Format Integer Default Value 1 Enabled Range 0 1 0 Disabled 1 Enabled Exa...

Page 772: ...ccess the remaining softkey When this parameter is enabled the More softkey is removed allowing the phones to display all six configured softkeys on one screen The same behavior is applied to the 6735...

Page 773: ...t acd for Sylantro BroadWorks servers only Indicates the key is configured for Auto Call Distribution called Auto Call Distribution in the Aastra Web UI The ACD fea ture allows the Sylantro BroadWorks...

Page 774: ...ices key phonelock Indicates the key is configured to be used to lock unlock the phone paging Indicates the key is configured for Group Paging on the phone Pressing this key automatically sends a Real...

Page 775: ...nf speeddialmwi redial filter paging Notes For speeddial the value is the phone number extension or prefix number to enter for the softkey For line the value is optional for example L4 For blf the val...

Page 776: ...fg model cfg mac cfg Description This is the line associated with the programmable key you are configuring The prgkeyN line parameter can be set for the following softkey types only speeddial blf list...

Page 777: ...Key Expansion Module Key Hard Key Parameters 41 001343 02 REV05 07 2014 A 171 Top Softkey Settings Note Applicable to the 6737i 6757i 6757i CT and 6867i IP Phones only Parameter topsoftkeyN type Confi...

Page 778: ...ions This feature is not sup ported for the 6735i 6737i 6863i 6865i and 6867i in Release 3 3 1 SP4 xml Indicates the key is configured to accept an XML application for accessing cus tomized XML servic...

Page 779: ...IP phone display for a specific key The softkeys are added in order from softkey1 to softkey20 after any hardcoded keys have been added If a particular softkey is not defined it is ignored Format Tex...

Page 780: ...ark pickup blfxfer speeddialxfer speeddialconf speeddialmwi filter directory callers redial conf xfer icom services paging Notes For the 6737i 6757i and 6757i CT phones an icon appears beside the soft...

Page 781: ...ddial the value is the phone number extension or prefix number to enter for the softkey For line the value is optional for example L4 For blf the value is the extension you want to monitor For sprecod...

Page 782: ...lconf speeddialmwi redial filter Format Integer Default Value 1 Range 1 through 9 Example topsoftkey1 line 1 topsoftkey2 line 5 Parameter pnhkeypadN value where N corresponds to the key pad keys 1 9 C...

Page 783: ...ry List to private The Public key allows a number in the Directory List to be sent to the handsets A 6757i CT accepts a maximum of 50 entries with the public attribute icom Indicates key is set to be...

Page 784: ...r the 6757i CT phones an icon appears beside the feature key label that indicates the status of the line If a feature key is configured but no label is set the IP phone sets the label to the English F...

Page 785: ...calls from a queue to regis tered IP phone users agents dcp for Sylantro Servers only Indicates the key is configured for either Directed Call Pickup or Group Call Pickup called Directed Call Pickup i...

Page 786: ...honelock Indicates the key is set to be used to lock unlock the phone paging Indicates the key is set for Group Paging on the phone Pressing this key automatically sends a Real Time Transport Protocol...

Page 787: ...precode park pickup blfxfer speeddialxfer speeddialconf speeddialmwi filter directory callers redial conf xfer icom services paging Notes For 8 and 11 Line LCD phones an icon appears beside the soft k...

Page 788: ...57i CT phones an icon appears beside the softkey label that indi cates the status of the line For speeddial the value is the phone number extension or prefix number to enter for the softkey For line t...

Page 789: ...associated with the softkey you are configuring on the Expansion Module The number of applicable lines available is dependent on the specific IP phone model The expmodX keyN line parameter can be set...

Page 790: ...pressed The IP phone generates flash events only when a call is connected and there is an active RTP stream for example when the call is not on hold sprecode Indicates the key is configured to automa...

Page 791: ...Hard Key Parameters 41 001343 02 REV05 07 2014 A 185 Range none line speeddial dnd blf list acd xml flash sprecode park pickup lcr callforward blfxfer speeddialxfer speeddialconf directory callers re...

Page 792: ...y you then enter the rest of the number from the key pad on the phone blf sprecode xml park pickup blfxfer speeddialxfer speeddialconf paging Notes For speeddial the value is the phone number extensio...

Page 793: ...ist for softkeys programmable keys and or expansion module keys when configuring the keys in the Aastra Web UI If no value is specified for this softkey selection list parameter the key Type list dis...

Page 794: ...e Any of the key types in the Default Value field above Example softkey selection list blf speeddial line xml none blf xfer line speeddial xfer speeddial speeddial conf dnd speeddial mwi blf directory...

Page 795: ...guring specific key types for a phone the key types in the Aastra Web UI dis play the same for both the User and Administrator Web interfaces for that phone Format Alpha Characters in a comma separate...

Page 796: ...i 6755i 6863i or 6865i IP phone When enabled the phone locks the key with the provisioned local settings and prevents users from changing or configuring the key Note If no settings are configured loca...

Page 797: ...s When enabled the phone locks the key with the provisioned local settings and prevents users from changing or configuring the key Note If no settings are configured locally but the pnhkeypadN type is...

Page 798: ...1 only Changing the function from the Save key to another function removes the ability to save items on the IP phone Format Boolean Default Value 1 lock Range 0 unlock 1 lock Example prgkey1 locked 0...

Page 799: ...e key to another function removes the ability to save items on the IP phone Format Boolean Default Value 1 lock Range 0 unlock 1 lock Example prgkey5 locked 0 Parameter prgkey6 locked Configuration Fi...

Page 800: ...fg Description Specifies the URI that the phone uses to access the BLF list on the BroadSoft server when the BLF list key is pressed When you specify a URI for this parameter the phone uses the Intern...

Page 801: ...able to the 6735i 6737i 6755i 6757i 6757i CT and 6867i IP Phones only Parameter keys noname symbol Configuration Files aastra cfg model cfg mac cfg Description By default when softkeys are configured...

Page 802: ...call on a BLF monitored extension Format Integer Default Value 0 Disabled Range 0 2 0 Disabled 1 Enabled for idle state only 2 Enabled for idle state and active call state Notes This global parameter...

Page 803: ...lower level use the ring splash delay parameter to define the delay 7 The behavior is determined by the global parameter play a ring splash If play a ring splash is defined as 0 then the feature is di...

Page 804: ...Ring tone 4 3 Periodic 104 Ring tone 5 4 Periodic delayed 105 Ring tone 6 5 Low volume 106 Ring tone 7 6 Low volume delayed 107 Ring tone 8 7 The behavior is determined by the global 108 Ring tone 9...

Page 805: ...lower level use the ring splash delay parameter to define the delay 7 The behavior is determined by the global parameter play a ring splash If play a ring splash is defined as 0 then the feature is d...

Page 806: ...ng tone 4 3 Periodic 104 Ring tone 5 4 Periodic delayed 105 Ring tone 6 5 Low volume 106 Ring tone 7 6 Low volume delayed 107 Ring tone 8 7 The behavior is determined by the global 108 Ring tone 9 par...

Page 807: ...a lower level use the ring splash delay parameter to define the delay 7 The behavior is determined by the global parameter play a ring splash If play a ring splash is defined as 0 then the feature is...

Page 808: ...tone 4 3 Periodic 104 Ring tone 5 4 Periodic delayed 105 Ring tone 6 5 Low volume 106 Ring tone 7 6 Low volume delayed 107 Ring tone 8 7 The behavior is determined by the global 108 Ring tone 9 param...

Page 809: ...t a lower level use the ring splash delay parameter to define the delay 7 The behavior is determined by the global parameter play a ring splash If play a ring splash is defined as 0 then the feature i...

Page 810: ...tone 4 3 Periodic 104 Ring tone 5 4 Periodic delayed 105 Ring tone 6 5 Low volume 106 Ring tone 7 6 Low volume delayed 107 Ring tone 8 7 The behavior is determined by the global 108 Ring tone 9 parame...

Page 811: ...be less intru sive 6 Low volume delayed after a delay of x seconds the ring signal that is the same as the current BLF ring splash is played at a lower level use the ring splash delay parameter to def...

Page 812: ...01 Ring tone 2 1 Normal 102 Ring tone 3 2 Normal delayed 103 Ring tone 4 3 Periodic 104 Ring tone 5 4 Periodic delayed 105 Ring tone 6 5 Low volume 106 Ring tone 7 6 Low volume delayed 107 Ring tone 8...

Page 813: ...elay 10 Parameter ring splash volume Configuration Files aastra cfg model cfg mac cfg Description Indicates the volume of the ring splash from 1 loudest to 9 softest when the keyN ring splash paramete...

Page 814: ...column expmod3page3left Expansion Module 3 Page 3 left column Format Text String Default Value Not Applicable Range Not Applicable Example expmod1page1left Personnel Ext Parameter expmodXpageNright Co...

Page 815: ...his method sends the CANCEL message after the REFER message when blind trans ferring a call Format Boolean Default Value 0 disabled Range 0 disabled 1 enabled Example sip cancel after blind transfer 1...

Page 816: ...rmat Integer Default Value 10 Range 0 to 32767 Zero 0 disables the max boot count feature Example max boot count 0 Parameter two call support Configuration Files aastra cfg model cfg mac cfg Descripti...

Page 817: ...sip whitelist Configuration Files aastra cfg model cfg mac cfg Description This parameter enables disables the whitelist proxy feature as follows Set to 0 to disable the feature Set to 1 to enable th...

Page 818: ...ring Default Value empty Range Any valid URI Example conf script http bluevelvet ana aastra com conf php Parameter icom script Configuration Files aastra cfg model cfg mac cfg Description Specifies an...

Page 819: ...ng the off hook dialing state if the handset is off hook for more than 2 seconds and the call ends Format Boolean Default Value 0 disabled Range 0 disabled phone is prevented from entering the off hoo...

Page 820: ...g model cfg mac cfg Description Allows you to enable or disable the phone to use port 5061 as the persistent TLS con nection source port The value 1 default enables the phone to use port 5061 The valu...

Page 821: ...A First the phone sends NAPTR Naming Authority Pointer lookup to get the SRV pointer and service type For example if Global SIP transport protocol on the phone is UDP and Proxy server on the phone is...

Page 822: ...t of order requests 1 Parameter sip notify opt headers Configuration Files aastra cfg model cfg mac cfg Description Enables and disables whether or not the Allow andAllow Events optional headers are i...

Page 823: ...packet 1 enable removes the Route header from the packet Example sip remove route 1 Parameter sip compact headers Configuration Files aastra cfg model cfg mac cfg Description Enables or disables the I...

Page 824: ...server The phone s download this file to perform DNS lookups on the local network instead of the service provider s public net work Note If using a text file on a PC to enter this value you must ente...

Page 825: ...on Files aastra cfg model cfg mac cfg Description The weight level assigned to this server If a service has multiple SRV records with the same pri ority value the phones use the weight field to determ...

Page 826: ...target bigbox example com Parameter sip dns cache negative max ttl Configuration Files aastra cfg model cfg mac cfg Description Specifies the DNS maximum cache TTL for negative responses Format Integ...

Page 827: ...fault this parameter is set to 1 invalid whereby SIP services use the same transport protocol as defined in the sip transport protocol parameter Format Numeric Default Value 1 Invalid Range 1 Invalid...

Page 828: ...0 TCP UDP 1 UDP 2 TCP Example sip rtcp summary reports transport protocol 2 Parameter username alphanumeric input order Configuration Files aastra cfg model cfg mac cfg Description When enabled this...

Page 829: ...l of the recorder addressN parameters are left undefined the active IP voice record ing feature is disabled Format IP Address Default Value N A Range N A Example recorder address1 192 168 1 20 recorde...

Page 830: ...e 6735i 6737i 6863i 6865i and 6867i in Release 3 3 1 SP4 Applicable to the 6730i 6731i 6753i 6755i 6757i 6757i CT 9143i 9840i and 9840i CT IP Phones only Parameter sip execassist filter call prefix Co...

Page 831: ...ive Assistant Call Push feature Format String in quotations Default Value 63 Range N A Example sip execassist fac call push 63 Parameter sip execassist fac initiate call Configuration Files aastra cfg...

Page 832: ...mac cfg Description Specifies the IP address of the log server to which log information will be transmitted Format IP address Default Value 0 0 0 0 Range Not Applicable Example log server ip 192 168 3...

Page 833: ...s which allow you to log specific information for analyz ing Module Name configuration files linemgr line manager information user interface misc miscellaneous sip call control SIP stack dis display d...

Page 834: ...rrors general errors and warnings are logged for the line manager user interface and SIP call control modules Example 2 Functions and Info 16 32 48 log module dis 48 log module net 48 log module snd 4...

Page 835: ...HTTPS Example tftp 0 0 0 0 port path ftp username password 0 0 0 0 port path http 0 0 0 0 port path https 0 0 0 0 port path Default Value Not Applicable Range Not Applicable Example upload system info...

Page 836: ...nfo on crash Configuration Files aastra cfg model cfg mac cfg Description Enables and disables the watchdog to automatically reboot the phone and send a crash file to the pre defined server Format Boo...

Page 837: ...t the Asterisk IP PBX About this Appendix This appendix describes how to setup a user s phone with an extension to make and receive calls using the Asterisk as the PBX Topics This appendix covers the...

Page 838: ...end Peer is used when the Asterisk is contacting a proxy user is used for phones that can only make calls and friend acts as both a peer and a user type friend If your host has an entry in your DNS th...

Page 839: ...the 6757i phone at the IP PBX system To verify whether the extension has been successfully registered at the IP PBX system enter the Asterisk console and reload Asterisk Use the command sip show peers...

Page 840: ...endix provides sample configuration files for the 6757i 6757i CT and 6753i Topics This appendix covers the following topics Topic Page Sample Configuration Files page C 2 6757i Sample Configuration Fi...

Page 841: ...cfg or mac cfg file The settings included here are examples only You should change comment the values to suit your requirements Not all possible parameters are shown refer to the admin guide for the...

Page 842: ...DNS and TFTP Server Network Settings Notes If DHCP is enabled you do not need to set these network settings Although depending on you DHCP server configuration you may still have to set the dns addre...

Page 843: ...nat ip 67 123 122 90 sip nat port 5890 Additional Network Settings sip rtp port 3000 Eg RTP packets are sent to port 3000 Configuration Server Settings Notes This section defines which server the pho...

Page 844: ...matches any digit 0 9 matches 0 or more repetitions of the previous expression matches any number inside the brackets can be used with a to represent a range expression grouping either or If the diall...

Page 845: ...per line settings See the Admin Guide for a detailed explanation of how this works sip screen name Joe Smith the name display on the phone s screen sip user name 4256 the phone number sip display nam...

Page 846: ...tra Support sip line3 auth name support sip line3 password 54321 sip line3 mode 1 sip line3 vmail 78 configure line 5 a soft key line as an ordinary line of a test server sip line5 screen name Test 1...

Page 847: ...ettings SOFTKEY TYPES line speeddial blf list dnd SOFTKEY LABEL Alpha numeric name for the softkey The maximum number of characters for this value is 10 for speeddials and dnd 9 chars for lines blf SO...

Page 848: ...de for the full list of supported parameters their defaults and valid ranges The Aastra 6737i 6757i 6757iCT and 6753i phones will download 2 configuration files from the TFTP server while restarting t...

Page 849: ...y DNS and TFTP Server Network Settings Notes If DHCP is enabled you do not need to set these network settings Although depending on you DHCP server configuration you may still have to set the dns addr...

Page 850: ...ettings sip rtp port 3000 Eg RTP packets are sent to port 3000 Configuration Server Settings Notes This section defines which server the phone retrieves new firmware images and configuration files fro...

Page 851: ...revious expression matches any number inside the brackets can be used with a to represent a range expression grouping either or If the dialled number doesn t match the dial plan then the call is rejec...

Page 852: ...per line settings See the Admin Guide for a detailed explanation of how this works sip screen name Joe Smith the name display on the phone s screen sip user name 4256 the phone number sip display nam...

Page 853: ...tra Support sip line3 auth name support sip line3 password 54321 sip line3 mode 1 sip line3 vmail 78 configure line 5 a soft key line as an ordinary line of a test server sip line5 screen name Test 1...

Page 854: ...YPES line speeddial blf list dnd SOFTKEY LABEL Alpha numeric name for the softkey The maximum number of characters for this value is 10 for speeddials and dnd 9 chars for lines blf SOFTKEY VALUE If so...

Page 855: ...corresponds to the feature key that is being configured for and ranges from 0 14 Feature key N En label String Feature key N Fr label Fr String Feature key N Sp label Sp String Feature key N control 1...

Page 856: ...t will process the value of this key in conjunction with the value configured for the Feature key N base event Where N is the feature key is being configured for In addition to the values listed below...

Page 857: ...2 control 2 Feature key 2 hs event 9 Feature key 2 base event 11 Feature key 3 En label Icom Feature key 3 Fr label Fr Icom Feature key 3 Sp label Sp Icom Feature key 3 control 1 Feature key 3 hs eve...

Page 858: ...key 7 control 4 Feature key 7 base event 13 Feature key 8 En label Dir Feature key 8 Fr label Fr Dir Feature key 8 Sp label Sp Dir Feature key 8 hs event 61 Feature key 8 control 2 Feature key 8 base...

Page 859: ...full list of supported parameters their defaults and valid ranges The Aastra 6737i 6757i 6757iCT and 6753i phones will download 2 configuration files from the TFTP server while restarting the aastra...

Page 860: ...y DNS and TFTP Server Network Settings Notes If DHCP is enabled you do not need to set these network settings Although depending on you DHCP server configuration you may still have to set the dns addr...

Page 861: ...ettings sip rtp port 3000 Eg RTP packets are sent to port 3000 Configuration Server Settings Notes This section defines which server the phone retrieves new firmware images and configuration files fro...

Page 862: ...revious expression matches any number inside the brackets can be used with a to represent a range expression grouping either or If the dialled number doesn t match the dial plan then the call is rejec...

Page 863: ...per line settings See the Admin Guide for a detailed explanation of how this works sip screen name Joe Smith the name display on the phone s screen sip user name 4256 the phone number sip display nam...

Page 864: ...5 registrar ip 10 50 10 102 sip line5 registrar port 5060 sip line5 registration period 60 Programmable Key Settings Programmable keys can be set either server wide or unique to each phone Setting pro...

Page 865: ...ension you want to monitor PRGKEY LINE This is line associated with the prgkey For line prgkeys the value must be between 4 and 9 1 3 are already hardcoded as the L1 L2 and L3 hard key line call appea...

Page 866: ...pendix This appendix provides sample BLF softkey settings for both the Asterisk server and the BroadSoft BroadWorks server Topics This appendix covers the following topics Topic Page Sample BLF Softke...

Page 867: ...sipXecs BLF support on Aastra IP phones Softkey Configuration Parameters for Asterisk sipXecs BLF softkey1 type blf softkey1 value 9995551212 softkey1 label John softkey1 line 1 Programmable Key Confi...

Page 868: ...ftkey2 type list softkey2 label softkey2 value softkey2 line 1 list uri sip 9 192 168 104 13 Programmable Key Configuration Parameters for BroadSoft BroadWorks BLF prgkey5 type list prgkey5 line 1 prg...

Page 869: ...E Sample Multiple Proxy Server Configuration About this Appendix This appendix provides a sample multiple proxy server configuration Topics This appendix covers the following topics Topic Page Multip...

Page 870: ...assword sip line1 mode 0 sip line1 user name sip line1 display name sip line1 screen name sip line1 proxy ip sip line1 proxy port 5060 sip line1 registrar ip sip line1 registrar port 5060 sip registra...

Page 871: ...amages and or long distance charges which result from unauthorized and or unlawful use Aastra shall not be liable for any incidental or consequential damages including but not limited to loss damage o...

Page 872: ...s to be provided with all products returned for warranty repairs Exclusions Aastra does not warrant its products to be compatible with the equipment of any particular telephone company This warranty d...

Page 873: ...upply of equivalent goods or ii the repair of the goods or iii the payment of the cost of replacing the goods or of acquiring equivalent goods or iv the payment of the cost of having the goods repaire...

Page 874: ...ial plan 3 16 MWI Line 3 18 park call sprecode global setting 3 16 pickup parked call pickupsprecode global setting 3 16 play call waiting tone 3 16 preferred line 3 18 preferred line timeout 3 18 sen...

Page 875: ...2 dial plan emergency dial plan and pattern matching 5 12 dial plans overview 5 54 Dial softkey 1 15 1 18 1 27 1 30 dial tones stuttered about 5 63 configuring 5 63 5 72 5 73 5 74 DiffServ QoS 4 41 Di...

Page 876: ...5 83 incoming calls 5 82 outgoing calls 5 81 Intercom key 1 18 1 30 intercom settings incoming allow barge in 3 19 auto answer 3 19 microphone mute 3 19 play warning tone 3 19 intercom settings outgoi...

Page 877: ...time servers 3 32 STUN port 3 31 STUN server 3 31 TURN password 3 32 TURN port 3 31 TURN server 3 31 TURN user ID 3 31 network settings basic 3 28 4 3 DHCP 3 28 Ethernet PC Port and LAN Port 3 29 gate...

Page 878: ...tgoing intercom A 145 park and pickup A 155 password A 14 per line ring tone settings A 121 per line SIP A 69 picture ID feature A 56 pin suppression A 112 polling action URIs A 119 preferred line A 1...

Page 879: ...racter set 5 47 S SAVE and DELETE keys locking 6753i A 192 save key 1 9 1 12 1 24 1 43 SBG and ALG proxy 4 25 screen timeout for XML 5 247 scroll delay 5 247 Services key 1 15 1 18 1 20 1 27 1 30 serv...

Page 880: ...b UI 6 19 configuring using the config files 6 18 TLS support sip persistent tls 3 51 sip transport protocol 3 51 sips local certificate 3 52 sips private key 3 53 sips root and intermediate certifica...

Page 881: ...5 265 key redirection 5 269 off hook interaction with XML applications 5 270 Options key redirection 5 270 override for a locked phone 5 271 polling action URIs 5 259 procedure for configuring 5 250...

Page 882: ...IABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE M5...

Page 883: ...e above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features...

Page 884: ...ric Young eay cryptsoft com All rights reserved This package is an SSL implementation written by Eric Young eay cryptsoft com The implementation was written so as to conform with Netscapes SSL This li...

Page 885: ...PECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY...

Page 886: ...engineering or otherwise attempting to derive the Source Code of the Run Time Module iv exporting the Run Time Module or underlying technology in contravention of applicable U S and foreign export law...

Page 887: ...graphics links or other items contained within the Software LIMITATION OF LIABILITY IN NO EVENT SHALL INTEL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION LOST PRO...

Page 888: ...nd or unlawful use While every effort has been made to ensure accuracy Aastra will not be liable for technical or editorial errors or omissions contained within this documentation The information cont...

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