Operational Features
5-139
41-001343-02 REV05 – 07.2014
Configuring BLF and BLF/List Softkey Label Display Modes
Use the following procedure to configure the display mode for BLF and BLF/List softkey labels:
Configurable Display for Blank BLF/List Softkeys
When softkeys for the 6735i, 6737i, 6755i, 6757i, 6757i CT, 6867i model phones and the M675i Expansion Module are
configured as BLF/List keys on the phone but there are not enough members in the BLF/List on the BroadSoft server
side, then a series of question marks (i.e. “? ???”) are displayed on screen beside some of the softkeys.
Administrators can configure the phone to replace the series of question marks with a series of different symbols by
defining the “
keys noname symbol
” parameter with a desired character. For example, if
keys noname symbol: “e”
is
defined in the configuration files, the phone will display “? eee” instead of “? ???”.
Alternatively, Administrators can simply choose to hide the series of question marks (or configured symbol) using the
“
keys noname hidden
” parameter. If this parameter is set to “1” (enabled) then the series of question marks (or config-
ured symbol) will be hidden and nothing will be shown on the screen beside the affected softkeys. If this parameter is set
to “0” (disabled) then the series of question marks (or configured symbol) will be displayed on the screen indicating
blank BLF/List softkeys.
Configuring the Display for Blank BLF/List Softkeys
Use the following procedure to configure the display for blank BLF/List softkeys:
Ring Signal Type for BLF
There is a global parameter “
play a ring splash
” that controls whether or not a ring splash is played when there is an
incoming call on a Busy Lamp Field (BLF) monitored extension. For the 6735i, 6737i, 6739i, 6755i, 6757i, 6757i CT, 6865i,
and 6867i IP phones, you can configure the phone to play the ring splash when idle only or when idle and also in an
active call state. For all other phones, the ring splash can only be configured to play when in an idle state.
In addition to this global ring splash control, administrators can control the ring splash alert pattern on a per key basis.
Each type of key can have a different ring splash alerting pattern and volume. When the phone UI receives the event
update from the line manager for BLF transitions to ringing state, the ring splash value is checked to take the appropriate
action.
Configuration Files
To configure the display for blank BLF/List softkeys on the IP phone using the configuration files, see Appendix A, the section,
Modes for BLF and BLF/List Softkey Labels”
on
Note:
Applicable to the 6735i, 6737i, 6755i, 6757i, 6757i CT, and 6867i IP Phones only.
Configuration Files
To configure the display for blank BLF/List softkeys on the IP phone using the configuration files, see Appendix A, the section,
Note:
The “
play a ring splash
” parameter is not dynamic. Changes to this parameter will take effect only after the phone has
been rebooted.